Lead Director, National Health Systems Contracting
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
The Lead Director of National Health Systems (NHS) Contracting is responsible for overseeing Network contracting activities and maintaining productive relationships with key national health system providers. Responsible to develop and manage the NHS Network as outlined below:
+ Oversees key Network contracting activities, including negotiating rates, Value--Based Care development and contract terms.
+ Collaborates with the Executive Director for negotiations with the national health systems.
+ Supports Senior Manager, Network Management to load complex hospital contracts accurately and timely.
+ Assesses provider performance metrics, such as utilization rates, patient satisfaction scores, and claims data to identify areas for improvement and cost containment.
+ Collaborates with providers to implement initiatives that optimize quality and efficiency of services.
+ Provides assistance and support to other departments, as needed, to obtain crucial or required information from providers, such as HEDIS, Credentialing, etc.
+ Leads work and deliverables of complex projects/programs, through assessment to implementation, that may impact multiple processes, systems, functions, and products across all lines of business.
+ Excellent analytical and problem-solving skills
+ Strong communication, negotiation, and presentation skills
+ Ability to work in a matrixed organization and gain consensus and share information to various interested parties.
**Required Qualifications**
+ A minimum of 7 years of related experience and comprehensive level of negotiating skills with successful track record negotiating contracts with large complex provider systems or groups, hospitals and large physician and risk bearing entities
+ A minimum of 5 years of related experience reviewing medical claims data and developing executive summaries and identifying opportunities for mitigating medical cost trend
+ Familiar with legal terms in the context of provider contracting and contracting management systems.
**Preferred Qualifications**
+ Familiar with CMS Stars and HEDIS technical specifications and various measurable percentiles associated with the HEDIS measures.
+ Experience with Commercial, Medicare, and Individual Medicaid contracting.
+ Strong financial modeling background.
**Education**
+ Bachelor Degree preferred or a combination of professional work experience and education.
**Pay Range**
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$100k-231.5k yearly 11d ago
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Primary Care Physician
CVS Health 4.6
CVS Health job in Cedar Rapids, IA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Title: Primary Care Physician
Company: Oak Street Health
Schedule: Monday - Friday, 8AM - 5PM
Location: 3419 16th Ave SW Suite 100, Cedar Rapids, IA 52404
Role Description:
The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services. Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience.
We're looking for physicians who are intrinsically motivated to provide this kind of excellent care to older adults. New graduates are encouraged to apply.
Highly qualified candidates may also be considered for a Center Medical Director position.
Responsibilities:
Assess and diagnose patients at our local clinics
Oversee, direct, and administer primary care
Prescribe and administer pharmaceutical treatments and medication
Maintain Patient Electronic Medical Record data via canopy and greenway
Collaborate with regional and central leadership to meet health quality goals
Work with Practice Managers to direct and manage the center care team
Other duties as assigned
Required Qualifications:
Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) Graduate
Internal Medicine or Family Medicine Board Certification (Or board eligible)
Active, non-probationary, unrestricted State License
Active DEA license
US work authorization
Preferred Qualifications:
Fellowship training in Geriatrics
Experience practicing medicine among Geriatric populations
Experience operating in a Value-Based Healthcare Model
Experience working in a collaborative setting to ensure positive health outcomes
Experience in outpatient primary care settings
Bilingual proficiency where applicable
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$174,070.00 - $374,920.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$174.1k-374.9k yearly Auto-Apply 60d+ ago
Senior Mainframe DB2 Database Administrator
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARYCVS Health is currently seeking a Senior Mainframe DB2 Database Administrator who will be responsible for designing, developing, and implementing automated solutions for managing and optimizing Db2z and IMS databases within an organization.
This role requires a strong knowledge of Db2z database administration, programming, and automation to enhance the efficiency, reliability, and scalability of database systems.
Expectations For The Role:Implementing structural changes through environments, access method analysis, application consulting Optimize Db2z resource utilization by tuning queries, recommending indexes, reorgs, Db2z support and deploy application releases Building automation to improve legacy processes Processing Database Support Requests and Change requests in production and non-production environments Building and implementing database backup and recovery strategies Preparing disaster recovery (DR) documentation and participating in DR activities Maintains complex zOS Db2 databases with respect to JCL, DDL, Security and Db2 customer support Provide technical training and consultation to other members of the IT organization Support day to day monitoring and maintenance activities for Db2 z/OSSupport Db2 Function Level and Version Db2 z/OS Migrations and RSU upgrades Respond to Audit requests and provide necessary documentation24/7 on-call support rotation REQUIRED QUALIFICATIONS5+ years of hands on experience with Db2 z/OS administration3+ years with Db2 Administration Tools, Query Monitor, and Db2 Omegamon and in-depth knowledge of Db2 utilities such as LOAD, UNLOAD, RUNSTAT, REORG, COPY, RECOVERY and SPUFI.
3+ years with SQL - Intermediate to Advanced experience with zOS Db2 performance tuning3+ years with JCL and scheduling DBA jobs3+ years with 24 X 7 Oncall support rotation At least 1 year of data replication design and support skillset in a complex computing environment PREFERRED QUALIFICATIONSStrong Experience with zOS large system in Data Sharing Sysplex environment Strong Communication skills Service Now knowledge Db2 Distributed support knowledgez OS Db2 maintenance/upgrade support Experience with stored procedures REXX scripting experience Tivoli Data Warehouse extract/offload process and reporting EDUCATIONBachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience) BUSINESS OVERVIEWBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world.
Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose.
We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services.
We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$83,430.
00 - $222,480.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 03/27/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$83.4k-222.5k yearly 4d ago
Senior Manager - Digital Product Manager
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARYIf you are eager to make a real impact in the health care industry through your own meaningful contributions, explore a role in technology with CVS Health.
Our journey calls for technical innovators and data visionaries: come help us pave the way.
As leaders in healthcare, our analytics and engineering teams deliver innovative solutions to business problems by collaborating with cross-functional teams in a dynamic and agile environment.
You will be part of a team that values collaboration and encourages innovative thinking at all levels.
You will be intellectually challenged to solve problems associated with large scale complex, structured and unstructured data, which will allow you to grow your technical skills and engineering expertise.
Currently we are seeking a Senior Manager - Digital Product Manager who will play a crucial role in building and delivering high-quality software that enhances customer experiences.
This Senior Manager will be involved in all phases of software engineering, from requirements analysis to deployment, while adhering to agile software development methodologies.
Collaboration is key, as you will work closely with cross-functional teams to deliver integrated solutions that meet the evolving needs of our business.
The Commercial Product program that this role supports is overly complex that spans across almost all the Aetna Technology domains/applications.
A Senior Product Owner in this area requires significant business and systems knowledge and expertise in navigating multiple business units and external vendors.
Expectations for the Role:Partner with multiple Product Owners and Product leadership team right from the ideation phase to mature the product concepts and helps them with IT evaluation exercise (SWAT) Work with multiple IT and business areas to develop IT solution, strategy, MVP (Minimum Viable Product and provides the IT Guidance ranges/cost estimates Coordinate release planning, oversees delivery milestones, resolves issues, and removes the barriers that may hinder project execution Proactively evaluates all work that is in flight, builds contingency plans, and executes corrective action on a timely basis to mitigate risks such as scope and/or budget variances Ensure that projects/enhancements align with the Commercial Product delivery objectives by thoroughly understanding the business segment's drivers and issues Identify and leverage project interdependencies to ensure synergy between the projects and to promote benefits realization across the portfolio.
Proactively identifies additional cost-savings to reduce overall project expenses Ensure delivery milestones are met, and project activities are completed on time for successful IT delivery Work closely with Product Managers, Sales teams, Underwriters, Compliance, various Business areas and Technology Teams including Architecture, Security, and InfrastructureProvide insights into Current State of Technical capabilities Leverage strong technical skills to develop and manage multiple concurrent, time-bound Product implementations.
Work collaboratively with cross functional domain/technical teams Innovative mindset with strong conviction for Technology ExcellenceKeep abreast of technology advances across various lines of business with keenness to cross apply the innovations across Lines of BusinessStrong Client Interfacing, Stakeholder Management and High Impact Communication skills Collaborate with the program business and the individual domain teams and/or vendors to translate overall project/ business objectives to application specific needs Create and maintain functional and technical documentation, including system designs, workflow, and ensure end to end traceability is maintained Explore new tools, frameworks, and techniques to improve digital solutions and drive innovation within the engineering team REQUIRED QUALIFICATIONS7+ years of experience of Product Manager experience, preferably with Commercial Medical Product Development collaborating with various stakeholders in maturing a Product Concept from its initial stages, providing directional guidance, advising on technical capabilities, collaborating on roadmap followed by design and implementation6+ years of experience in collaborating with external Vendors that support various Programs (e.
g.
, Maternity, Chronic Conditions, Clinical engagement etc.
) for Commercial Plan Sponsors5+ years of experience in working with Engineering, and Cross functional team to solve complex business and/or technical problems4+ years of experience independently managing deliverables3+ years of experience in effort estimation PREFERRED QUALIFICATIONSProven experience independently leading and completing tasks Prior experience in dealing with a wide variety of stakeholders across the spectrum Effective written and verbal communication skills within and across teams Experience with complex systems and solving challenging analytical problems Previous experience in delivering new Commercial Medical Product Concepts within tight budgets and challenging timelines EDUCATIONBachelor's degree or equivalent experience (HS diploma + 4 years relevant experience) BUSINESS OVERVIEWBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world.
Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose.
We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services.
We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay RangeThe typical pay range for this role is:$106,605.
00 - $284,280.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
This position also includes an award target in the company's equity award program.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/27/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$94k-118k yearly est. 3d ago
Accounts Receivable Team Lead (Meritain Health)
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position SummaryThis person assists the Accounts Receivable Manager, leading the team to ensure accurate and timely recording of financial transactions.
They support development of the team, ensuring accounting processes are compliant with accounting principles and regulations.
Additionally, this person acts as a point of escalation and assists the team with research and problem solving.
In this role, you will:Monitor receipt and invoice processes to ensure completion, adhering to accounting principles and company guidelines.
Post receipt and invoice batches as needed.
Oversee GAAP (Generally Accepted Accounting Principles) and SOX (Sarbanes-Oxley Act of 2002) audit deliverables for accurate and timely completion.
Train and develop staff, in an effort for all processes to have sufficient ownership and proficient supporting back-up, as well as to ensure that each team member has appropriate workload.
Work with Accounts Receivable Manager preparing metric reporting and ensuring metrics are properly met.
Monitor process policy & procedures for accuracy and timeliness on a regular basis.
Assist with review of AR (Accounts Receivable) aging and actioning outstanding issues.
Act as point of escalation, coordinate with other leaders and teams, and complete projects distributed by leadership as needed.
Perform other duties as assigned.
Required Qualifications3-5 years of experience in accounting.
2+ years of experience in a leadership role.
Demonstrated proficiency in Microsoft Office Suite, primarily Excel and Access.
Preferred Qualifications3-5 years of experience in accounts receivable.
Problem-solving skills.
Strong ability to collaborate and work in a team-oriented environment.
Previous experience in accounting within the healthcare/insurance industry.
Strong familiarity with GAAP and SOX standards.
Bachelor's degree in related field.
EducationAssociate's degree in related field.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21.
10 - $49.
08This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/10/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$21 hourly 11d ago
Senior Document Writer - New Group Business
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
Under general supervision the Senior Document Writer drafts, reviews, and edits medical, dental and vision plan documents. This position will support plan document needs for new business by creating plan documents and summaries of benefits and coverage (SBC's).
**Required Qualifications**
+ 2-4 years with extensive plan writing experience supporting self-funded or fully insured plans.
+ 2-4 years of experience in the health insurance industry.
+ Proficiency with Microsoft Office Word, Excel, SharePoint, and Outlook applications.
+ Must be an independent, critical thinker who is a self-starter and deadline driven.
+ Strong attention to detail and accuracy performing at high levels in a fast paced and constantly changing work environment.
**Preferred Qualifications**
+ Knowledge and experience in medical, dental, and vision benefits.
+ Knowledge and experience with benefit terminology.
+ General understanding of compliance and regulatory issues (ERISA, HIPAA, ACA, COBRA).
+ Organizes time efficiently to ensure that tasks are completed to meet or exceed deadlines.
+ Strong verbal and written communication skills.
**Education**
+ High School Diploma or GED.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/26/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$18.5-42.4 hourly 16d ago
Behavioral Health- Inbound Outbound Que Associate
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Job DescriptionPrimary Job Duties & Responsibilities:Follows management-established procedures to execute routine business support tasks for core Inbound and Outbound communications functions, under general supervision.
Develops effective relationships with all team members to effectively progress daily communications to resolve issues and prevent delays in service or responses.
Handles Inbound and Outbound tasks in a manner that operates in full compliance with patient confidentiality policies and regulations.
Maintains accurate and complete documentation of member health information to minimize risk management, while adhering to all regulatory, and accreditation requirements.
Reviews requests for appropriate referral to medical services staff and approves services that do not require a medical review.
Escalates more complex customer/member inbound inquiries to management for more thorough follow-up and resolution.
Takes management direction to properly execute techniques, processes, and responsibilities according to established work area policies and procedures.
Documents all Inbound and Outbound phone details into the company database to ensure full collection of customer/patient needs and requirements.
Demonstrates active listening skills while handling customer/patient calls, also exerting compassion and understanding to gain customer/patient trust and loyalty.
Education:-High school diploma or up to 1 year equivalent experience.
-Prior Relevant Work Experience-0-1 year Essential Qualifications:-Working knowledge of problem solving and decision making skills Available Shift:-Shift Available: Sun - Thurs 10:00 - 6:30 PM EST-Training: 8:00 AM - 4:30 PM EST for first 8 weeks*Some Holidays required*Position SummaryInbound Queue Associate - Behavioral Health role is responsible for accepting inbound calls from facilities, providers, and members regarding pre-certification process within Medicare and Commercial Insurance.
Responsibilities to include but limited to the following:• Performs intake of calls from members or providers regarding services via telephone, fax, EDI.
• Screens requests for appropriate referral to medical services staff.
• Approve services that do not require a medical review in accordance with the benefit plan.
• Performs non-medical research including eligibility verification, COB, and benefits verification.
• Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
• Protects the confidentiality of member information and adheres to company policies regarding confidentiality• Communicate with Aetna Case Managers, when processing transactions for members active in this program• Other duties and responsibilities as required.
Required Qualifications• 2 plus years of Customer Service Background• 2 plus years of Call Center experience Preferred Qualifications• Familiarity with basic medical terminology and concepts used in care management.
• 2-4 years experience as a medical assistant, office assistant or other clinical experience.
• Effective communication, telephonic and organization skills.
• Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members.
• Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word.
• Ability to effectively participate in a multi-disciplinary team including internal and external participants EducationHigh School Diploma or equivalent GED Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$17.
00 - $25.
65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/28/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$17 hourly 3d ago
Utilization Management Nurse Consultant
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
_Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours._
+ Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members.
+ Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care
+ Communicates with providers and other parties to facilitate care/treatment Identifies members for referral opportunities to integrate with other products, services and/or programs
+ Identifies opportunities to promote quality effectiveness of Healthcare Services and benefit utilization
+ Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.
+ Typical office working environment with productivity and quality expectations.
+ Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.
+ Sedentary work involving periods of sitting, talking, listening.
+ Work requires sitting for extended periods, talking on the telephone and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment.
+ Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.
+ Effective communication skills, both verbal and written
**Required Qualifications**
- 2+ years of experience as a Registered Nurse in adult acute care/critical care setting
- Must have active current and unrestricted RN licensure in state of residence
- Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours
**Preferred Qualifications**
- 2+ years of clinical experience required in med surg or specialty area
- Managed Care experience preferred, especially Utilization Management
- Preference for those residing in CT zones
**Education**
Associates Degree required
BSN preferred
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$26.01 - $68.55
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/06/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$26-68.6 hourly 8d ago
Photo Specialist
Walgreens 4.4
North Liberty, IA job
+ Provides customers with courteous, friendly, fast, and efficient photo service and information. + Models and delivers a distinctive and delightful customer experience. + Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments).
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Has working knowledge of store systems and store equipment.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1737318BR
**Title:** Photo Specialist
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 625 PACHA PKWY,NORTH LIBERTY,IA,52317
**Full District Office Address:** 625 PACHA PKWY,NORTH LIBERTY,IA,52317-04831-11710-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 11710-NORTH LIBERTY IA
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
$30k-40k yearly est. 25d ago
Staff DevSecOps Engineer, Strategy and Operations
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
Serves as a senior operational leader responsible for driving excellence in security and engineering operations across the enterprise. This role leads workforce management, productivity, process optimization, and analytics-driven business insights, ensuring secure development practices and business objectives are achieved. The position also applies deep technical expertise in support of operational goals, enabling effective security tooling and technical problem-solving as needed.
**Key Responsibilities**
+ Enterprise Operational Leadership
+ Lead security and engineering operations across the organization, aligning teams and processes with business and security objectives.
+ Oversee workforce management-including contingent labor, headcount tracking, and capacity planning-to meet operational goals.
+ Optimize productivity, streamline workflows, pivot operational strategies as needed, and drive continuous improvement through data-driven decision-making.
+ Financial, Planning, and Analytical Support
+ Provide analytical insights into tool adoption, remediation velocity, developer experience friction points, and resourcing needs.
+ Support long-range planning by identifying engineering investments required to improve security posture and operational capability.
+ Business Insights Through Data and Analytics
+ Translate complex datasets into meaningful insights that support proactive, evidence-based decision-making.
+ Enable leadership visibility into risk posture and program effectiveness through strong analytical storytelling.
+ Strategy & Communications Management
+ Serve as a senior communicator who can simplify complex technical concepts for leadership and engineering stakeholders.
+ Develop clear, concise narrative materials and presentations to support strategic alignment, executive reporting, and program acceleration.
+ Metrics, Reporting, and Executive Communication
+ Develop and track KPIs, operational metrics, and headcount to inform strategic decisions and support business cases.
+ Deliver executive-ready presentations, dashboards, and reports on operational performance, security posture, and workforce status.
+ People and Relationship Management
+ Manage, mentor, and develop both permanent and contingent staff, fostering a collaborative and high-performing environment.
+ Build strong partnerships with engineering, platform, and business stakeholders to drive program adoption and operational alignment.
+ Technical Support for Operations
+ Apply technical expertise to support secure development practices, resolve complex engineering challenges, and enable adoption of security tooling.
+ Lead or advise on the implementation of automation, process improvements, and quality standards for secure development.
+ Risk Management and Governance
+ Identify and address operational, technical, and workforce risks in a timely manner.
+ Ensure governance and compliance standards are met for secure development operations.
**Required Qualifications**
+ 7+ years of experience in technology operations, strategy, and/or engineering within a Product, Cybersecurity, or Development context
+ 3+ years of direct experience with the SDLC including but not limited to SAST, DAST, MAST, Scanning, Automation, Containers, etc.
+ 3+ years of experience with data-driven, analytical, and communication skills, including executive reporting and strategic storytelling.
+ 2+ years of experience with people management, contingent workforce oversight, and headcount tracking.
**Preferred Qualifications**
+ Proven experience with improving the Developer Experience including tooling implementation, automation, data and reporting, etc.
+ Proven ability to lead enterprise-scale operational initiatives and deliver measurable improvements.
+ High level executive presentation and stakeholder management.
**Education**
+ Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/04/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$85k-104k yearly est. 10d ago
Hardware Asset Lifecycle Management Specialist
CVS Health 4.6
CVS Health job in Homestead, IA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
As a Hardware Asset Lifecycle Management Specialist, you will establish the intelligent foundation of IT Asset Management - where clean, well-governed data and automated processes pave the way for predictive analytics, AI-driven optimization, and sustainable digital operations. You will interact with all levels of the IT organization and key business areas to manage the asset inventory in the most efficient and cost-effective way. This role is responsible for developing and/or implementing innovative hardware asset lifecycle strategies, managing the portfolio for cost and risk, and ensuring compliance through policy, process, and technology. To be successful in the role, you will need functional asset management expertise, process mapping/management experience, project management skills, leadership, stakeholder collaboration, data analysis, and an innovative and proactive approach to continuous improvement and the integration of new technologies like AI/ML and ServiceNow.
**Responsible for:**
+ Acting as the SME for HAM processes, familiarization with asset management tools, and data quality across the enterprise including process optimization initiatives utilizing AI/ML to support HAM optimization.
+ Managing the lifecycle of hardware assets from acquisition through retirement, ensuring alignment with policy and compliance requirements.
+ Support the configuration of ServiceNow HAM Pro modules to support accurate asset tracking and performance reporting.
+ Supporting internal audits and ensuring hardware asset data integrity across CMDB and asset repositories.
+ Collaborating with procurement and finance to validate asset records, reconcile inventories, and support cost optimization.
+ Contributing to the development and refinement of HAM policies, standards, and workflows.
+ Providing training and guidance to stakeholders on HAM best practices and platform usage.
+ Supporting vendor management activities related to hardware lifecycle services and platform support.
+ Preparing and delivering reports on HAM performance, compliance posture, and operational metrics.
**Key Competencies:**
+ Functional Expertise - Deep understanding of hardware lifecycle management.
+ Change Leadership: Guides teams through modernization with clarity and purpose.
+ Clear Communication - Ability to communicate complex asset and compliance concepts into actionable insights for stakeholders up and down the chain of command.
+ Process Discipline - Ensuring consistent execution of HAM workflows and data governance practices.
+ Collaboration & Relationship-Building - Partnering effectively across IT, procurement, finance, and compliance teams.
+ Continuous Improvement - Identifying opportunities to enhance HAM processes, tools, and reporting capabilities.
**Required Qualifications:**
+ 7+ Years of Asset Management Experience - Subject Matter Expert of Hardware Asset Management Practices.
+ 5+ years of experience working with internal and/or external audit teams.
+ 3+ years of experience establishing high-quality data standards and normalization logic to create a "trusted data layer" suitable for AI and predictive analytics.
+ 3+ years of experience of proven experience collaborating with automation and AI teams to identify, pilot, and scale opportunities for intelligent workflow automation, predictive maintenance, and anomaly detection.
**Preferred Qualifications:**
+ Experience developing and documenting innovative and effective IT asset management strategies and related business processes.
+ Demonstrated ability using structured problem-solving techniques and available tools to quickly evaluate problems, identify root cause, create action plans, assess impact, and develop resolution options.
+ Understanding of Finance and Procurement (accounts payable, depreciation, net book value, fixed assets, sourcing)
+ Asset Management Certification (i.e., CHAMP, CSAM or equivalent)
+ Experience working with tools like ServiceNow HAMPro, Ariba, and office automation tools (i.e., Microsoft Word, Excel, Vision, PowerPoint, etc.)
+ Experience working with major IT hardware vendors (IBM, Dell, HP, Cisco, etc.)
+ Proficient in Process Mapping and Technical Writing
+ Project Management Certification (i.e., PMP or SCRUM Master)
**Education**
Bachelor degree from accredited university or equivalent work experience(HS diploma + 4 years relevant experience).
**BUSINESS OVERVIEW**
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$76k-104k yearly est. 16d ago
Senior Manager, Systems Engineering - Change & Release Management
CVS Health 4.6
CVS Health job in Homestead, IA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**POSITION SUMMARY**
We are seeking an experienced and strategic leader to oversee Change and Release Management for the Aetna Line of Business (LOB). This role is pivotal in ensuring the delivery of high-quality, reliable technology releases through close collaboration with Application Development, Infrastructure, Security, and other cross-functional teams. The ideal candidate will drive architectural alignment, risk mitigation, and process optimization championing automation and governance across the IT organization.
**_What we expect of you_**
+ Lead and own the Change & Release Management and Governance processes for Aetna LOB.
+ Evaluate architectural solutions & system integrations to identify dependencies & potential impacts.
+ Manage end-to-end enterprise change releases, including coordination with IT teams, checkout testing, severity assessment, business impact analysis, and executive-level reporting.
+ Represent Aetna LOB in Change Advisory Board (CAB) meetings; validate enterprise changes, drive risk analysis and support change releases including weekend on call schedule.
+ Review and certify change plans for clarity and completeness; ensure execution teams understand risks, timing, and implementation instructions.
+ Collaborate with development, QA, performance, and capacity teams to assess risks and define mitigation strategies, exercise authority to halt changes when necessary.
+ Partner with Infrastructure, Security, Problem Management, and other enterprise teams to develop SOPs, quality controls, and issue resolution strategies.
+ Drive continuous improvement initiatives and defect remediation in partnership with IT and business stakeholders.
**REQUIRED QUALIFICATIONS**
+ 7+ years in senior IT leadership roles managing complex teams and driving process improvement, standard operating procedure (SOP) development, and issue resolution.
+ 3+ years designing scalable, distributed applications using microservices & API-driven architecture.
+ 3+ years working with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
+ 3+ years' experience implementing best practices in observability, monitoring, chaos engineering, incident/problem management, and performance optimization.
+ 3+ years' experience of network security, firewalls, virtualization, and remote access.
+ 3+ years' of experience in change validation, post-deployment verification, and defining success criteria.
+ 3+ years' experience in Release, Change, Incident & Service Management, with working knowledge of ITIL.
+ Exceptional communication and stakeholder management skills, including executive-level engagement, ability to lead cross-functional teams, including offshore/onshore vendor teams.
+ Strong innovation mindset with a focus on automation and customer service excellence.
**PREFERRED QUALIFICATIONS**
+ Experience with monitoring/logging tools such as Splunk, Grafana, New Relic, or AppDynamics.
+ Familiarity with IT security, compliance, operations, and application development.
+ Experience implementing and improving SRE metrics in distributed environments.
+ Proficiency with SharePoint, ServiceNow, and ITIL frameworks.
**EDUCATION**
Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).
**BUSINESS OVERVIEW**
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$106.6k-284.3k yearly 16d ago
Employee Assistance Program Clinical Counselor (Overnight)
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
Aetna Mental Wellbeing is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program ( _EAP_ ), Resources for Living. The **EAP Clinical Counselor** plays a vital role in Aetna Mental Wellbeing's commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide.
**Key Responsibilities:**
+ Deliver on-demand, single session consultations, clinical assessments, triage, and informational services.
+ Leverage advanced technology platforms to enhance customer experience, ensuring optimal outcomes by connecting members to the right solutions at the right time, in order to meet their needs.
+ Support members in their preferred communication modality, whether via phone, video, or chat, for personalized and effective care.
**Required Qualifications**
+ Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist) in the state where the candidate will work and primarily reside. Valid licenses include the following:
+ Licensed Professional Counselor (LPC)
+ Licensed Marriage & Family Therapist (LMFT)
+ Licensed Clinical Social Worker (LCSW)
+ Licensed Mental Health Counselor (LMHC)
+ Licensed Clinical Mental Health Counselor (LCMHC)
+ Licensed Independent Clinical Social Worker (LICSW)
+ Licensed Independent Social Worker (LISW)
+ Clinical Psychologist
+ 1+ year of experience in crisis intervention.
+ Ability to work Thursday-Sunday from 3am-1:30pm Eastern Standard Time.
**Preferred Qualifications**
+ 1+ year of experience in EAP, behavioral health, or social services.
+ Previous experience working with diverse populations.
+ Familiarity with brief therapy models (e.g. Single Session Consultation) and Motivational Interviewing.
+ Previous experience in a call center environment.
+ Previous experience in delivering services via multiple platforms (chat, video, phone).
+ Strong rapport-building skills.
+ Previous experience facilitating positive behavior changes.
+ Strong written and verbal communication skills, excellent multitasking abilities, and proficiency in using various technology platforms and tools.
**Education**
+ Master's degree in a behavioral health or counseling field.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/20/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$29k-34k yearly est. 8d ago
LOA Call Center Supervisor
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Accountable for the delivery of outstanding Absence Management and related Colleague Services through team management, education, development and motivation of the CVS Health Call Center Team and an internal commitment to colleague needs. Responsible for providing the enterprise with a Center of Excellence that supports leave administration under federal, state and company leave policies. Ensure the highest possible level of colleague service by providing colleagues with the tools, knowledge, technology, HR data and business unit support.
+ Directly supervise a team of 15 to 20 Call Center Representative, Enterprise Absence Management to include selection, recognition, coaching and performance assessments.
+ Support the Call Center Manager, Enterprise Absence Management in leading a delivery model that reflects empathy and care for our colleagues and fosters an environment where measurement, quality, and continuous improvement / best practices are valued and rewarded.
+ Review and partner with Quality Assurance Specialists and Trainers to identify and collaborate on enhanced / improved training curriculums supporting an improved colleague experience.
+ Ensure the Call Center is meeting or exceeding call center metrics around average speed of answer, abandoned rate, average handle time, call quality and other key metrics identified.
+ Resolve tier II and tier III escalations from Call Center Representatives; gather colleague information, call colleague with resolution and document problem history / detail in Salesforce and / or my Leave.
+ Recommend to the management team programs and practices that will enhance productivity, reduce costs, maintain / exceed service levels and support a center of excellence.
+ Assist Call Center Representatives with escalated issues to ensure unique circumstances are handled within the scope of federal, state, and company policies and raised proactively to management as needed for appropriate resolution.
+ Collaborate with other Call Center Supervisors, Case Management and the Call Center Manager, Enterprise Absence Management to attend meetings with colleagues, leaders, or HRBPs as needed to resolve high level leave issues.
+ Work with the Call Center Manager, Enterprise Absence Management and Workforce Data Analyst to manage workload and staffing, understand and predict workload changes and respond in advance to maintain consistent levels of colleague service.
+ Provide mentoring, coaching and support to develop Call Center Representatives to prepare them for a career path within the Leave of Absence Department and / or the organization.
**Job Requirements:**
+ This position requires 3-4 years of Call Center experience.
+ This position requires 3-4 years of FMLA, State Leaves, Disability and HR.
+ 1+ years of Supervisor experience.
+ Knowledge of call center applications such as IEX, Five9 and CMS is preferred.
+ A strong commitment to Customer Service as exemplified by behaviors and disposition.
+ Ability to work independently and as part of a team environment.
+ Excellent written, verbal and listening skills to reflect a friendly, positive disposition.
+ Demonstrated ability to maintain work in the strictest of confidence.
+ Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems
+ Strong organizational and data entry skills with a strict attention-to-detail.
+ Ability to plan and prioritize workloads, both independently and in a team environment with minimal supervision.
+ Demonstrated ability to think strategically and creatively toward continuous improvement of operations both technically and functionally.
+ Ability to consistently and efficiently follow through on problems to provide resolution that is satisfactory to the customer.
+ Demonstrated ability to multi-task while consistently meeting deadlines.
+ Proficiency with MS Office Products.
+ Regular and predictable attendance is required.
**Education:**
Bachelor's degree or equivalent experience
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$43,888.00 - $102,081.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/02/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$26k-31k yearly est. 5d ago
Pharmacist - Sign-On Bonus Available & Newly Increased Salary Range
Walgreens 4.4
Coralville, IA job
**Join Our Team at Walgreens as a Pharmacist!** **Why Walgreens - For You, For Your Family, For Your Future** At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients.
**For You - Competitive Pay & Flexible Scheduling**
+ Competitive pay - Competitive wage offered based on geography and other business-related factors
+ Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters
+ Flexible scheduling - Flexible scheduling options to fit your lifestyle
**For Your Family - Comprehensive Health & Wellness Benefits**
+ Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits
+ 365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
+ Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses
**For Your Future - Growth, Education & Exclusive Perks**
+ Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions
+ Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities
+ Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more
+ 401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions
**What You'll Do**
+ Provide compassionate, expert-level pharmacy consulting services to patients
+ Educate and consult patients on medication usage, side effects, and cost-effective options
+ Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
+ Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
+ Mentor and train pharmacy team members in a collaborative and supportive environment
**Who You Are**
+ Patient-focused & service-driven - You're committed to making healthcare personal
+ A collaborative team leader - You support, inspire, and uplift those around you
+ A lifelong learner - You stay ahead of industry advancements and professional growth
+ A problem-solver - You navigate challenges, from insurance claims to medication management, with ease
**Apply Today & Build Your Future with Walgreens!**
This is more than just a job-it's a career with purpose. See below for more details!
**About Us**
Founded in 1901, Walgreens ( ***************** ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1727026BR
**Title:** Pharmacist - Sign-On Bonus Available & Newly Increased Salary Range
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 2751 HEARTLAND DR,CORALVILLE,IA,52241-02731-10985-S
**Full District Office Address:** 2751 HEARTLAND DR,CORALVILLE,IA,52241-02731-10985-S
**External Basic Qualifications:**
+ BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
+ Current pharmacist licensure in the states within the district.
+ Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
+ Certified Immunizer or willing to become an immunizer within 90 days of hire.
**Preferred Qualifications:**
+ At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits (*************************************** . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10985-CORALVILLE IA
**Salary Range:** Pharmacist Hourly Pay Range $64.60-$81.20
$64.6-81.2 hourly 50d ago
Senior Claim Benefit Specialist
CVS Health 4.6
CVS Health job in Homestead, IA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Reviews and adjudicates complex, sensitive, and/or specialized claims in accordance with plan processing guidelines. Acts as a subject matter expert by providing training, coaching, or responding to complex issues. May handle customer service inquiries and problems.
**Additional Responsibilities:**
Reviews pre-specified claims or claims that exceed specialist adjudication authority or processing expertise.
- Applies medical necessity guidelines, determines coverage, completes eligibility verification, identifies discrepancies, and applies all cost containment. measures to assist in the claim adjudication process.
- Handles phone and written inquiries related to requests for pre-approval/pre-authorization, reconsiderations, or appeals.
- Ensures all compliance requirements are satisfied and all payments are made against company practices and procedures.
- Identifies and reports possible claim overpayments, underpayments and any other irregularities.
- Performs claim rework calculations.
- Distributes work assignment daily to junior staff.
- Trains and mentors claim benefit specialists.- Makes outbound calls to obtain required information for claim or reconsideration.
**Required Qualifications**
- New York Independent Adjuster License
- Experience in a production environment.
- Demonstrated ability to handle multiple assignments competently, accurately and efficiently.
**Preferred Qualifications**
- 18+ months of medical claim processing experience
- Self-Funding experience
- DG system knowledge
**Education**
**-** High School Diploma required
- Preferred Associates degree or equivalent work experience.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/27/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$18.5-42.4 hourly 16d ago
Pharmacy Operations Manager
Walgreens 4.4
Waterloo, IA job
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1728242BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 3910 UNIVERSITY AVE,WATERLOO,IA,50701-05642-03590-S
**Full District Office Address:** 3910 UNIVERSITY AVE,WATERLOO,IA,50701-05642-03590-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:**
$22.5-31 hourly 46d ago
Inventory Specialist
Walgreens 4.4
Coralville, IA job
+ Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.
+ Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.
+ Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.
+ In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.
**Customer Experience**
+ Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.
+ Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.
+ Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.
+ Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.
+ Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.
+ Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.
+ Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
+ Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area.
+ Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.
+ Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.
+ Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.
+ Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.
+ Supports keeping all counters and shelves clean and well merchandised.
+ Knowledgeable of all store systems and equipment.
+ Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.
+ In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes any additional activities and other tasks as assigned.
**Training & Personal Development**
+ Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.
+ Obtains and maintains a valid pharmacy license/certification as required by the state.
**Communications**
+ Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.
**Job ID:** 1741687BR
**Title:** Inventory Specialist
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 102 2ND ST,CORALVILLE,IA,52241
**Full District Office Address:** 102 2ND ST,CORALVILLE,IA,52241-02606-05977-S
**External Basic Qualifications:**
+ Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Must have a willingness to work a flexible schedule, including evening and weekend hours.
+ "Achieving expectations" rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
+ Demonstrated attention to detail and ability to multi task and manage execution.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
**Preferred Qualifications:**
+ Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
+ Prefer to have prior work experience with Walgreens, with an evaluation on file.
We will consider employment of qualified applicants with arrest and conviction records.
**An Equal Opportunity Employer, including disability/veterans.**
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05977-CORALVILLE IA
**Pay Type:** Hourly
**Start Rate:** 17
**Max Rate:** 20
$24k-29k yearly est. 17d ago
Staff UI/UX Designer
CVS Health 4.6
CVS Health job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**POSITION SUMMARY**
CVS Health is hiring an Advanced Digital Experience Designer to the team that leads multiple design work streams to solve complex business challenges while being an advocate for users through extensive application of user-centered design processes. This role will initially support the Meritain member experience within Aetna's Diversified Customer Solutions portfolio. The candidate will build UX knowledge across the DCS portfolio experience, and work hand-in-hand with other disciplines and stakeholders to deliver digital solutions that meet user needs and business goals.
**_What we expect of you -_**
+ Proactively demonstrate the value of design, help drive feature requirements and ensure deliverables support both user needs and healthcare business goals.
+ Build relationships and collaborate closely with Product, Business, and Engineering partners to drive alignment, accountability, and efficiency across the team.
+ Ensure user-centricity early in the design process, validating requirements through discovery of user needs, pain points, and mental models.
+ Drive early alignment on solution direction through user flows, low-fidelity sketches, and test-and-learn cycles.
+ Define and maintain information architecture for digital solutions, and ensure consistency across solutions serving similar user audiences.
+ Create and deliver detailed designs and prototypes that support end-to-end user journeys.
+ Collaborate closely with engineering teams to ensure the accuracy and quality of UI development
+ Lead and deliver on moderated usability studies, ensuring unbiased, measurable research goals and outcomes.
+ Incorporate inclusive design thinking into all elements of the design process, including annotating designs for enterprise accessibility guidelines.
+ Support team-level work planning, and help align with Product and Engineering partners on scope, prioritization, and timelines.
+ Provide coaching and support to junior designers, modeling design best practices and delivery discipline.
+ Communicate progress, risks, and outcomes to senior leaders and stakeholders with clarity and accountability.
**REQUIRED QUALIFICATIONS**
+ Minimum 7 years of experience in responsive Web-based UX, UI or blended UX/UI design, including 3 years leading design projects.
+ 5+ years' experience leading design strategy, design workshops and creating long-term visions.
+ Strong portfolio showing 5+ years of experience delivering complex digital solutions, including examples of experience design supporting internal colleague productivity.
+ 2+ years of experience designing based on enterprise and/or third party design systems.
+ 1+ years of experience with Figma design, collaboration, and delivery.
**PREFERRED QUALIFICATIONS**
+ Experience with Conversational UX design
+ Ability to develop subject-matter expertise within a specific business area.
+ Deep understanding of accessibility standards (WCAG) and inclusive design, and able to collaborate with inclusive designers to arrive at accessible solutions.
+ Ability to elevate design quality and advocate for user-centered practices within a traditionally engineering-focused culture
+ Ability to think across systems and touchpoints to deliver seamless, end-to-end-experiences.
+ Foundational characteristics include empathy, creative problem-solving, comfort with uncertainty, collaboration, iteration, communication skills, excellent technical design skills, and curiosity.
+ Proven experience in leveraging qualitative and quantitative customer research and communicating insights to gain stakeholder support for designs by clearly communicating design vision and rationale
+ Ability to align team members around the ideal digital experience and gain support and commitment.
+ Excellent communication, facilitation, and collaboration skills.
+ Ability to easily adapt to change and respectfully challenge current state assumptions
+ Ability to see ahead of current work and translate future possibilities into breakthrough design strategies
+ Adaptability to work within multiple development methodologies and team structures
+ Native application design experience (iOS and Android).
+ Experience working in the healthcare industry
**EDUCATION**
Bachelor degree from accredited university or equivalent work experience(HS diploma + 4 years relevant experience)
**BUSINESS OVERVIEW**
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$72k-90k yearly est. 5d ago
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens 4.4
Cedar Rapids, IA job
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
+ In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
+ Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
+ Develops strong relationships with most valuable customers.
**Operations**
+ Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
+ Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
+ Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
+ Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**Job ID:** 1747498BR
**Title:** Pharmacy Technician / Pharm Tech Apprenticeship
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 2821 1ST AVE SE,CEDAR RAPIDS,IA,52402
**Full District Office Address:** 2821 1ST AVE SE,CEDAR RAPIDS,IA,52402-04806-03875-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
+ Prefer good computer skills.
+ Prefer the knowledge of store inventory control.
+ Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 03875-CEDAR RAPIDSIA
**Pay Type:** Hourly
**Start Rate:** 16.5
**Max Rate:** 20