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Best desktop support consultant certifications
The best certifications for a desktop support consultant are Certified Network Computer Technician (CNCT), Management Consultant Professional (MCP), and Cisco Certified Network Associate (CCNA).
Desktop support consultant certifications demonstrate your competency as a desktop support consultant to employers. However, not all desktop support consultant certifications provide the same value.
Below is a list of the best desktop support consultant certifications. Obtaining a desktop support consultant certification will give you a leg up when you apply for jobs and increase your potential salary.
6 best certifications for desktop support consultants
| Rank | Desktop support consultant certification | Organization |
|---|---|---|
| 1 | Certified Network Computer Technician (CNCT) | ETA |
| 2 | Management Consultant Professional (MCP) | AAFM |
| 3 | Cisco Certified Network Associate (CCNA) | Global Knowle... |
| 4 | CCNP Service Provider Operations (CCNP) | Cisco |
| 5 | Cisco Certified Entry Networking Technician (CCENT) | Cisco |
| 6 | Dell Certified Systems Expert (DCSE) | Dell Inc. |
6 best desktop support consultant certifications
1. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
2. Management Consultant Professional (MCP)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. Cisco Certified Network Associate (CCNA)
CCNA certification is the first level of Cisco Career certification and indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
4. CCNP Service Provider Operations (CCNP)
The Cisco Certified Network Professional in Service Provider Operations (CCNP SP Operations) validates knowledge and skills required (of a Tier II or Tier III support engineer) to troubleshoot and maintain service provider IP NGN core (PE-PE and PE-CE) network infrastructures. With a CCNP SP Operations certification, a network professional demonstrates knowledge and skills required to isolate network performance problems, implement proactive fault measures using operations management processes, frameworks, and network management systems.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
5. Cisco Certified Entry Networking Technician (CCENT)
The Cisco CCENT (Cisco Certified Entry Networking Technician) certification validates the skills required for entry-level network support positions, the starting point for many successful careers in networking. Candidates should have the knowledge and skill to install, operate and troubleshoot a small enterprise branch network, including basic network security. CCENT certification is the first step toward achieving CCNA, which covers medium size enterprise branch networks with more complex connections.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
6. Dell Certified Systems Expert (DCSE)
Dell offers hardware maintenance training through the Dell Certified Systems Expert program. DCSE prepares independent service maintenance technicians or companies with the knowledge and skills necessary to provide their own maintenance. Technicians are required to pass an exam to achieve an accreditation on client systems (portables, desktops and workstations) or servers. Technician may receive accreditation in both areas if desired.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
What is the best certification for a desktop support consultant?
The best desktop support consultant certification is Certified Network Computer Technician (CNCT). The Certified Network Computer Technician (CNCT) is awarded by the ETA International. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this desktop support consultant certification:
- To become a certified Certified Network Computer Technician (CNCT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 4 year.
What certifications can impact a desktop support consultant career and salary?
The Certified Network Computer Technician certification will help you to secure a desktop support technician position, which will increase your pay and career trajectory. A desktop support technician's average salary is $40,510 whereas desktop support consultants make an average salary of $46,733.
The most common combination of desktop support consultant certifications include: Certified Network Computer Technician (CNCT), Management Consultant Professional (MCP), and Cisco Certified Network Associate (CCNA).
Online courses for desktop support consultants to earn certifications
1. Akamai Customer Consulting and Support
Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...
2. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
3. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
4. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
5. IBM IT Support
Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...
6. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
7. Basic Computer Course - Windows 7/10 - IT & Desktop Support
Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...
8. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
9. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
10. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
11. IT/Desktop Computer Support- Troubleshooting for Technicians
Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...
12. Remote Desktop Services Windows Server 2016
Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...
13. Deploying Windows Virtual Desktop in Microsoft Azure
Delivering Remote Desktops and Apps in Azure with Windows Virtual Desktop and Azure AD Domain Services...
14. Active Directory & Group Policy Administration for IT Techs
Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...
15. AZ-140 Azure Virtual Desktop (AVD)
Journey to Cloud Desktop...
16. Windows Server 2019: Active Directory, GPO, R. Server Access
Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...
17. The Complete Computer Basics Course: Become a Power User
Basic Computer Course - IT Support - Computer Fundamentals - Desktop Support - Basic Computer Skills...
18. Zero to Hero with Azure Virtual Desktop AVD
Getting started with Azure Virtual Desktop (AVD) ARM (previously named Windows Virtual Desktop WVD)...
19. Advanced IT Troubleshooting for Helpdesk Support Technicians
Learn some of the less common IT troubleshooting techniques for Windows computers...
20. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...