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Digital design engineer vs customer engineer

The differences between digital design engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a digital design engineer and a customer engineer. Additionally, a digital design engineer has an average salary of $108,993, which is higher than the $101,212 average annual salary of a customer engineer.

The top three skills for a digital design engineer include digital design, synthesis and verilog. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Digital design engineer vs customer engineer overview

Digital Design EngineerCustomer Engineer
Yearly salary$108,993$101,212
Hourly rate$52.40$48.66
Growth rate3%3%
Number of jobs87,16744,709
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does a digital design engineer do?

A digital design engineer is responsible for developing technology solutions to create digital content and improve its marketing factors in various media platforms. Digital design engineers research the current trends in the technology industry to provide timely deliverables according to business requirements and client specifications. They also identify cost-efficient techniques and resources for outputs and ensure that the product maintains or exceeds high-quality standards. A digital design engineer must have excellent communication and technical skills to navigate different network platforms and assess the feasibility of every design.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Digital design engineer vs customer engineer salary

Digital design engineers and customer engineers have different pay scales, as shown below.

Digital Design EngineerCustomer Engineer
Average salary$108,993$101,212
Salary rangeBetween $82,000 And $143,000Between $77,000 And $131,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonNew Jersey
Best paying companyMetaGoogle
Best paying industryAutomotiveStart-up

Differences between digital design engineer and customer engineer education

There are a few differences between a digital design engineer and a customer engineer in terms of educational background:

Digital Design EngineerCustomer Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityStanford University

Digital design engineer vs customer engineer demographics

Here are the differences between digital design engineers' and customer engineers' demographics:

Digital Design EngineerCustomer Engineer
Average age4545
Gender ratioMale, 90.3% Female, 9.7%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.6% Unknown, 4.7% Hispanic or Latino, 10.5% Asian, 19.9% White, 60.2% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between digital design engineer and customer engineer duties and responsibilities

Digital design engineer example responsibilities.

  • Manage DSP communication applications and algorithms for cellular base stations and cable modems.
  • Perform EMI debugging and validate system to achieve compliance certification for both FCC and CE marks.
  • Perform back-end flow from RTL code synthesis, timing driven physical design to achieve a timing closure type-out database.
  • Design and build digital, analog, and RF circuitry for digital circuit test equipment
  • Incorporate the knowledge of the end-to-end ASIC design flow from RTL to GDSII file generation.
  • Redesign a parameter encoder ASIC (600k gates , 0.35u), performing VHDL updates to a largely schematic-base design.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
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Digital design engineer vs customer engineer skills

Common digital design engineer skills
  • Digital Design, 12%
  • Synthesis, 8%
  • Verilog, 5%
  • RTL, 4%
  • SOC, 4%
  • RF, 4%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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