.Starting at $16.78 per hour! Quarterly Bonus! Family-Sized Benefits!
Property Location:
10963 Metcalf Avenue - Overland Park, Kansas 66210You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
See to it that the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest's questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, energetic communicators with these qualifications.
Knowledge of hotel accommodations, the community. and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy.Hiring Immediately!
$16.8 hourly Auto-Apply 60d+ ago
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Laundry Attendant
Drury Hotels 4.4
Drury Hotels job in Kansas City, MO
Property Location:
7900 NW Tiffany Springs Pky. - Kansas City, Missouri 64153-2310You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Forbes' Best Midsize Employers (2024)
BASIC FUNCTION & JOB DUTIES:
Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision.
Rise. Shine. Work Happy.Hiring Immediately!
$23k-28k yearly est. Auto-Apply 60d+ ago
Housekeeping Room Attendant
Residence Inn Independence, 3700 Arrowhead Ave, Independence 3.8
Independence, MO job
Job Description
Housekeeping Room Attendant
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Full-time
Pay: $16 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The Housekeeping Room Attendant is responsible for performing routine cleaning and servicing of guest rooms and baths, ensuring the hotel maintains a positive image. The attendant must be pleasant, honest, and friendly, addressing guest requests and problems promptly and professionally.
Key Responsibilities
Room Preparation and Cleaning:
Enter and prepare the room for cleaning.
Make beds, dust the room and furniture, and vacuum the carpet.
Replenish guestroom and bath supplies and amenities according to operational standards.
Clean the bathroom, closet, and floor corridor.
Perform rotation cleaning duties such as steam cleaning carpets, spring cleaning, and deep cleaning as required.
Ensure the security of guest rooms and privacy of guests.
Guest Interaction and Requests:
Deliver and retrieve items on loan to guests, such as irons and ironing boards.
Attend to guest calls, requests, and complaints in the assigned area.
Maintenance and Compliance:
Responsible for the cleanliness and maintenance of the work area.
Ensure compliance with standard operating procedures.
Maintain and secure hotel property within the work area.
Quality and Performance:
Achieve and exceed guest satisfaction scores.
Maintain a professional attitude and work independently with attention to detail.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Prerequisites:
Physical mobility and stamina required.
Ability to follow instructions and detail oriented.
Professional attitude and ability to work independently.
Experience:
Previous hotel-related experience desired.
Benefits:
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Independence :
Residence Inn Independence is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
$16 hourly 4d ago
Hotel Front Desk Specialist
Marriott 4.6
Overland Park, KS job
**Additional Information** Evening Shift, Weekends required **Job Number** 26006720 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kansas City Overland Park/Cnvtn Ctr, 11001 Woodson Ave, Overland Park, Kansas, United States, 66211
VIEW ON MAP (**************************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $17.21 - $17.72 per hour
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$17.2-17.7 hourly 4d ago
Guest Environment Expert
Marriott International 4.6
Overland Park, KS job
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$26k-37k yearly est. Auto-Apply 1d ago
Events Manager
Marriott Hotels Resorts 4.6
Kansas City, KS job
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$35k-45k yearly est. Auto-Apply 38d ago
Sales Manager
Hyatt 4.6
Kansas City, MO job
Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
In addition to the hotel's 144 guest rooms are the Town Company, a Farm-to-Table restaurant; Nighthawk, a live music venue and cocktail bar; The Lobby Market, a breakfast and coffee café; and The Classic, a lobby lounge and bar that brings locals and guests together for impromptu mingling. For the event minded guests, there is 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.
**Position Summary**
Reporting to the Director of Sales & Marketing, the Sales Manager supports the hotels' mission to create exceptional guest and colleague experiences by proactively generating and securing wedding and local catering business to achieve revenue goals and maximize event profitability. This role involves building strong relationships with prospective couples, event planners, and community partners, while maintaining Hyatt's brand of service and professionalism.
Collaboration with operations, culinary, and service teams is essential to deliver seamless, memorable experiences that drive repeat and referral business.
This position works primarily Monday - Friday but flexibility for variable hours including evenings and weekends based on business needs is required.
**Essential Duties & Responsibilities**
+ Solicit and manage all Wedding business for the Hotel, as well as all Local catering.
+ Plan, up sell and detail programs with clients including; verification and modification of space requirements, times, equipment, menus, themes, decorations, etc. for groups with (9) guest rooms or less on peak.
+ Communicate requirements of clients to all hotel departments through event resumes, event orders, pre-convention meetings with clients, internal departmental meetings, and event order meetings for groups with (9) guest rooms or less on peak.
+ Forecast banquet food and beverage revenues.
+ Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
+ Achieve a strong pace and funnel to meet and exceed individual assigned revenue goals.
+ Develop/Create exciting and memorable site inspections to accompany inventive and creative proposals.
+ Conduct outside sales calls to deliver new business and maintain existing business relationships.
+ Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
+ Assist in developing strategies to increase share from competitors.
+ Assist in preparation of complete and accurate weekly reports.
+ Assist in the preparation of the annual Marketing Plan.
+ Develop networking opportunities through active participation in community and professional associations, activities and events.
+ Perform other duties as assigned.
**Qualifications:**
**Qualifications & Experience**
· Friendly, customer centric, and values having fun while collaborating and contributing to a strong team morale
· Minimum two years' large group selling experience and demonstrated success in a full-service hotel setting
· A Bachelor's degree is preferred but not required.
· Familiarity and working experience with marketing plans, action plan creation, and both revenue and sales call goals.
· Exceptional organizational and project management skills
· Great communicator (written and verbal), listener, and does not lose eye for detail
· Proven ability to work through and/or resolve conflict with urgency, integrity, and care, while sustaining collaborative and respectful working relationships with coworkers
+ Capable of producing consistent results in a timely manner, while managing competing priorities using available resources and support
· Proficiency with computers and software systems including but not limited to data entry, word processing and spreadsheets (Microsoft Office), collaboration and virtual meeting tools (MS Teams, Slack), and other sales management software
· Ability to lift, push, pull up to 10 - 15 lbs., in an office environment setting, as well as traverse multiple levels of the building via stairs or elevator
**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**
**We offer excellent benefits:**
· Free room nights, Discounted and Friends & Family Room Rates
· Medical, Prescription, Dental and Vision Insurance
· Life and Disability Insurance
· 401K with company match
· Generous Paid Time Off
· Paid Family Bonding Time and Adoption Assistance
· Employee Stock Purchase Plan
· Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
· Tuition Reimbursement program
· Discounted parking and discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
**Primary Location:** US-MO-Kansas City
**Organization:** Hotel Kansas City
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** KAN003264
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$60k-92k yearly est. 50d ago
Building Maintenance Engineer
Fairfield Inn By Marriott Kansas City Downtown/Union Hill 4.1
Kansas City, MO job
Job Description
We're looking for a courteous, detail-oriented maintenance engineer to provide our guests with a five-star experience. You'll be in charge of overseeing the property's overall upkeep and carrying out routine processes to make it fully functioning, pleasurable, and safe. Candidates for this position must be active, imaginative, and consistent in their commitment to assisting our guests. If this describes you, we'd want to hear from you. If you're a problem solver ready for a career in the hospitality field, apply today!
Compensation:
$17 - $21 hourly
Responsibilities:
Use a wide range of tools such as hammers, screwdrivers, indicators, edge finders, drills, wrenches, and additional equipment
Assist other technicians and engineers with a variety of maintenance tasks in a collaborative manner
Keep an open line of communication with other team members and staff
React to emergencies that happen before, during, and after your regular work shifts
Tend to all of the hotel's equipment and conduct preventive maintenance routines
Qualifications:
Driver's license and outstanding driving record is necessary
Must have strong organizational, communications, and interpersonal skills
You should have the ability to lift and carry up to 50 lbs.
This position requires a high school diploma or equivalent GED
Ability to use web-based software, including facilities maintenance software preferred
About Company
Fairfield Inn and Suites in Kansas City, Downtown Union Hill, will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure.
Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet, a 37-inch flat-screen TV, a microwave, and a mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.
$17-21 hourly 17d ago
Front Desk Intern
Marriott 4.6
Overland Park, KS job
**Additional Information** 10-12 week Summer internship at the Front Desk, starting in May/ June, flexible start and end dates, open availability is ideal, but we won't rule out strong applicants **Job Number** 26211237 **Job Category** Management Development Programs/Interns
**Location** Sheraton Overland Park Hotel at the Convention Center, 6100 College Blvd, Overland Park, Kansas, United States, 66211
VIEW ON MAP (**********************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post-graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
- marriotthotelinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$25k-30k yearly est. 22d ago
Evening Food & Beverage Team Member
Drury Hotels 4.4
Drury Hotels job in Kansas City, MO
Property Location:
7900 NW Tiffany Springs Pky. - Kansas City, Missouri 64153-2310You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Make our complimentary 5:30 p.m. Kickback "happy hour" ... well, happy for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
See to it that the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest's questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, energetic communicators with these qualifications.
Knowledge of hotel accommodations, the community. and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy.Hiring Immediately!
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
$22k-28k yearly est. Easy Apply 32d ago
AM Restaurant Server - American Reserve
Ambassador Hotel 3.5
Kansas City, MO job
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to think and communicate clearly in high pressure situations. Ability to move quickly and gracefully throughout the dining room. Demonstrate basic math skills with excellent reading, writing and verbal communication skills. Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing. Ability to confidently make food and beverage pairing recommendations. Ability to execute professional wine service. Knowledgeable of pre-check register operation. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate effectively with customers, co-workers and supervisors. Ability to maintain excellent attendance and punctuality.
EXPERIENCE:
Previous bartending, serving and/or customer service experience.
$19k-33k yearly est. 60d+ ago
Assistant General Manager
Fairfield Inn By Marriott Kansas City Downtown/Union Hill 4.1
Kansas City, MO job
Job Description
Are you passionate about the hospitality sector and looking to progress in your career? Join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill as an Assistant General Manager in Kansas City, MO. Competitive salary range of $45,000 to $55,000 on offer. Play a vital role in a dynamic hotel environment where guest satisfaction is our top priority.
Responsibilities include working closely with the hotel's management team to ensure smooth operations, providing exceptional customer service, and helping create a welcoming atmosphere for all guests. Be part of delivering memorable experiences for our valued guests.
Benefits:
Vacation Time
Sick leave
Health/Dental/Vision Insurance
Employee rates for hotel stays around the world
Same-day pay
Compensation:
$45,000 - $55,000 yearly
Responsibilities:
Develop and implement strategic plans to achieve operational goals and financial targets
Provide leadership and guidance to hotel staff to ensure smooth daily operations
Monitor and analyze financial performance, including budget management and cost control
Foster a positive work environment and handle employee relations effectively
Collaborate with other departments to enhance guest satisfaction and overall hotel performance
Qualifications:
2+ years of experience in hotel management
Proven track record of success in hotel administration
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Must have Marriott Experience!!
US work authorization
About Company
Fairfield Inn and Suites in Kansas City, Downtown Union Hill, will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure.
Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet, a 37-inch flat-screen TV, a microwave, and a mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.
$45k-55k yearly 17d ago
Storeroom Clerk
Marriott Hotels Resorts 4.6
Kansas City, KS job
Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$27k-33k yearly est. Auto-Apply 10d ago
Steward - Banquets
Hyatt Hotels Corp 4.6
Kansas City, MO job
Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
In addition to the hotel's 144 guest rooms are the Town Company, a three-meal restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.
Job Overview
A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast paced position that will involve constant customer interaction.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Essential Responsibilities
* Operate pot-washing machine and dish-washing machine.
* Maintain a hygienic working environment in accordance with hygiene regulations and company standards.
* Carry out general cleaning as directed and ensure the correct PPE is in place.
* Sweeping, mopping, washing, wiping down, and emptying trash receptacles.
* Responsible for cleaning the coolers, freezers, and any back hallways.
* Ensuring all kitchen and back of the house areas are kept clean, all equipment is stored in its' proper location and cleaned in accordance with the cleaning schedule.
* Observe Health, Hygiene & Safety guidelines when handling hazardous substances.
* Report any maintenance and/or hazard issues to the supervisor on duty.
* Responsible for maintaining the kitchen with china, glasses and silverware.
* Responsible for helping the kitchen plate up and dish our menu orders when needed.
Other tasks as assigned by the Executive Chef and Director of Food and Beverage.
$30k-37k yearly est. 12d ago
Banquet Manager
Marriott 4.6
Kansas City, MO job
**Additional Information** **Job Number** 26210081 **Job Category** Event Management **Location** Cascade Hotel Kansas City a Tribute Portfolio Hotel, 4601 Wornall Rd, Kansas City, Missouri, United States, 64112 VIEW ON MAP (******************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Expiration Date:** 02/22/2026
**Additional Information:** This hotel is owned and operated by an independent franchisee, Capital Management, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Cascade Hotel, part of Marriott's Tribute Portfolio, is where art, culture, and hospitality merge. Nestled in Kansas City's iconic Country Club Plaza, we offer a refined experience that blends elegance, innovation, and Midwestern charm.
Cascade and aloft Hotels are looking for a Banquet Manager to join our Banquet Team. We are looking for candidates who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our organization.
Position Summary
The Banquet Manager is responsible to train, motivate, discipline, direct and supervise the work of the employees in the Banquet Department.
Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the staff.
Schedule all employees to maintain the service standards of Four Seasons while operating within budgeted labor cost guidelines.
Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.
Candidate Profile / Required Qualifications
What We Offer
A vibrant and collaborative work environment that fosters growth and innovation.
A culture that prizes fun, collaboration, and the collective success of our team.
Competitive compensation and benefits that recognize your hard work and commitment including:
Medical, dental, and vision insurance
Paid time off
Employee discounts
Schedule & Work Environment
Full-time, in-person position
Flexible shifts including days, evenings, weekends, and holidays as needed
Join our team at The Cascade Hotel and be part of a community where every day offers a chance to create something amazing!
The Cascade Hotel, part of Marriott's Tribute Portfolio, is a destination where art, culture, and hospitality merge. Nestled in Kansas City's iconic Country Club Plaza, we offer a refined experience that blends elegance, innovation, and Midwestern charm.
Excellent reading, writing and oral proficiency in the English language.
Experienced in all aspects of banquet service.
2 - 3 years assistant banquet manager experience.
Demonstrated creativity in designing and implementing engaging "creative breaks" or interactive activities during banquets or conferences.
Excellent motivational skills.
Excellent leader and trainer.
Strong interpersonal skills and attention to detail.
Experience managing complex group in full-service hotels.
Expertise with Marriott systems (CI/TY, LightSpeed, Power of M).
A vibrant and collaborative work environment that fosters growth and innovation. A culture that prizes fun, collaboration, and the collective success of our team. Competitive compensation and benefits that recognize your hard work and commitment including: Medical, dental, and vision insurance Paid time off Employee discounts. 28/hour
_This company is an equal opportunity employer._
frnch1
$41k-54k yearly est. 24d ago
Maintenance Technician II
Drury Hotels 4.4
Drury Hotels job in Overland Park, KS
Hourly wages starting at $25.00 per hour and may vary depending of experience.
Property Location:
10963 Metcalf Avenue - Overland Park, Kansas 66210You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Maintain safe and smooth-running physical hotel property and grounds.
Complete repairs and preventative maintenance on a variety of systems such as plumbing, electrical, refrigeration, kitchen equipment and HVAC
Perform light carpentry, painting, vinyl and drywall repair
Implement and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations: ergonomic, emergency response and injury prevention
Keep detailed records and reports
Provide ongoing training to Maintenance Tech I team members
Collaborate with management to recruit for department needs
Contribute to an exceptional guest experience by providing courteous and friendly guest service
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek self-motivated, organized team members with the ability to demonstrate or be trained to be able to perform the following:
Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance
Ability to complete partial or full dismantling of equipment to repair or replace defective components and restore functionality
Knowledge of water chemistry, water testing, filtration, and mechanical operations for pool maintenance
Experience in implementing and monitoring preventative maintenance programs to ensure a safe and well-maintained hotel
Knowledge of building maintenance, including minor electrical repair and plumbing
Ability to speak, write and receive direction (written and verbal direction) in English
Ability to troubleshoot and repair machinery faults using appropriate testing methods
Flexibility to be available for emergency repair
Rise. Shine. Work Happy.Hiring Immediately!
$25 hourly Auto-Apply 40d ago
Lifestyle Bartender
Marriott 4.6
Kansas City, MO job
**Additional Information** PM, Spectators Restaurant, Part-time **Job Number** 26007512 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kansas City Hotel at Crown Center, 2345 McGee St, Kansas City, Missouri, United States, 64108 VIEW ON MAP (*****************************************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$18k-26k yearly est. 4d ago
Director of Security
Marriott 4.6
Kansas City, MO job
**Additional Information** **Job Number** 26005341 **Job Category** Loss Prevention & Security **Location** Kansas City Marriott Downtown, 200 W 12th St, Kansas City, Missouri, United States, 64105 VIEW ON MAP (************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Expiration Date:** 03/06/2026
**Additional Information:** This hotel is owned and operated by an independent franchisee, Avion Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Summary
Plans, directs and coordinates activities relating to the protection and security of company assets, employees, guests and others on site of the hotel. Ensures that established safety and compliance goals and objectives are accomplished in a timely manner. Advises, makes recommendations, assists in the implementation and monitoring of security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall
responsibilities and other activities as assigned.
Job Responsibilities
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain high standards of personal appearance and grooming per brand/management standards.
- Comply with Marriott and Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Plans, examines, analyzes, evaluates and supervises hotel security operations.
- Prepares reports and records for management team and compliance.
- Evaluates current procedures, activities and functions relative to security for the property, team members, and guests.
- Assists guest with problems with hotel services, and responds to guest complaints or emergencies in a timely manner.
- Oversee Programs such as Crime Prevention, Loss Prevention, Safety Awareness, and Lost & Found, as needed.
- Strategically plan all executive protection for VIP visits.
- Responsible for maintaining thorough knowledge of the law and local police ordinances.
- Keep training manuals, such as Safety, Bomb Threat and Emergency, up to date.
- Act as Manager on Duty for the hotel.
- Conduct safety and security inspections weekly and as necessary.
- Comply with certification requirements as applicable for position to include: Alcohol Awareness, CPR, First Aid, local security licenses.
- Prepares periodic budget estimate and reports, as needed.
- Reviews financial reports to ensure security operation efficiency and quality control.
- Develops preventative security programs; including the supervision of security personnel.
- Performs audits of security related performance and conducts physical surveys of premise security, including security equipment condition.
- Conducts, supervises and prepares reports relating to internal investigations of any losses or violations of hotel regulations, policies and procedures.
- Develops, implements and manages security training for security team, hotel managers, and overall staff.
- Assists in preparation of emergency management and contingency planning.
- Serves as the hotel liaison with public law enforcement, fire and other agencies as it relates to security at the hotel.
- Works closely with Human Resources in recruitment, selections, transfers, promotions and discipline or dismissal measures of security staff.
- Provides work directives; resolves problems; sets deadlines to ensure completion of operational security functions.
- Maintains oversight of safety and security systems and resources, including radios, hotel keys, camera systems, badge access, etc.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Attend meetings as required by management.
- Perform any other duties as requested by management.
Requirements
- Bachelor's Degree with a major course work in Business Administration, Criminal Justice, Hospitality Management, Security or a closely related field is required.
- Experience in a hotel or a related field preferred.
- Principles and practices of security management, including business management practices, personnel practices, administrative practices, security preventative practices, investigatory practices, and related legal responsibilities.
- Knowledge of city laws and ordinances.
- Ability to work a flexible schedule, including some nights and weekends.
- Must be able to convey information and ideas clearly through written and verbal communication.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must maintain composure and objectivity while under pressure.
Exempt. Salary
_This company is an equal opportunity employer._
frnch1
$44k-74k yearly est. 4d ago
Night Auditor
Drury Hotels 4.4
Drury Hotels job in Overland Park, KS
Starting at $17.29 an hour
Property Location:
10963 Metcalf Avenue - Overland Park, Kansas 66210You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.
Rise. Shine. Work Happy.Hiring Immediately!
$17.3 hourly Auto-Apply 60d+ ago
Guest Service Agent
Drury Hotels 4.4
Drury Hotels job in Overland Park, KS
Property Location:
10963 Metcalf Avenue - Overland Park, Kansas 66210You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Working occasional overnight shifts
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled
Rise. Shine. Work Happy.Hiring Immediately!