Learning Specialist
Drury Hotels job in Saint Louis, MO
Property Location:
13075 Manchester Rd - St. Louis, Missouri 63131
YOU BELONG AT DRURY HOTELS. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Forbes' Best Midsize Employers (2023)
Summary:
Creates, publishes and facilitates effective learning programs, classes and activities for team members throughout the Company in both a virtual and classroom setting. This person also serves as a mentor to new team members throughout the organization.
Job Duties:
Participates in needs analysis studies to determine learning and development needs within the organization.
Confers with various stakeholders to gain knowledge of specific work situations requiring team members to better understand changes in policies, procedures, regulations, and technologies.
Formulates teaching outline and determines instructional methods appropriate for the audience, such as individual training, group instruction, lectures, demonstrations, conferences, meetings, workshops, and elearning.
Selects, designs and creates job aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, elearning, and reference works.
Selects, designs and creates testing and evaluation procedures to be used at completion of training.
Facilitates training sessions both in person and in virtual settings covering specified areas such as new team member orientation, on-the-job training, use of computers and software, customer service, sales techniques, safety practices, refresher training, promotional development, leadership development, and job specific skills training for all levels of the organization.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; experience in a learning department or hotel operations is preferred; or equivalent combination of education and experience.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from internal customers throughout all levels of the organization.
Computer Skills:
To perform this job successfully, an individual should have knowledge of internet software; spreadsheet software, word processing software, and presentation software. Microsoft Office 365 and knowledge of elearning authoring tools such as Articulate 360 is a plus.
Other Skills and Abilities:
Ability to speak English clearly. Ability to speak Spanish a plus.
Other Qualifications:
Must be able to travel up to 50% of the time.
Work Environment:
This position is based in St. Louis. Teleworking days may be an option after six months in position.
Rise. Shine. Work Happy. Apply Now.
Auto-ApplyAssistant Executive Housekeeper
Drury Hotels job in Fairview Heights, IL
Property Location:
12 Ludwig Drive - Fairview Heights, Illinois 62208You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus.
BASIC FUNCTION & JOB DUTIES:
Under general supervision, assists the Executive Housekeeper with various functions in the housekeeping and laundry areas of the hotel. Maintains exceptional +1 Service levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all times with team members, customer and co-workers.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations.
Rise. Shine. Work Happy.Hiring Immediately!
The pay range is
$18.34 - $27.49
The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
Auto-ApplyNight Service Rep Part Time-103020
Bridgeton, MO job
The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
MAJOR /KEY JOB FUNCTIONS
The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift.
* Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations.
* Maintain control of all hotel keys, including safeguarding from mishandling or theft.
* Log keys in and out, when necessary.
* Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary.
* Keep abreast of hotel policies, training, and safety procedures.
* Ensure all safety, guest and security concerns are reported per company policy.
* Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary.
* Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary.
* Maintain proficiency in all location computer and software systems.
* Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary.
* Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise.
* Other job duties as assiged by management.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Document events in writing and prepare routine correspondence.
* Operate the hotel mobile phone.
* Speak effectively before groups of customers. Must be proficient in reading and speaking English.
* Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system.
* Excellent oral and written communication skills.
* Friendly, cooperative manner and patience in dealing with guests and staff.
* Professional appearance and demeanor.
* Self-starter with the ability to prioritize and handle issues under pressure.
* Strong time management and problem-solving skills.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs.
* Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Progam offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request.
* While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
* The noise level in the work environment is usually quiet to moderate.
* Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell.
* The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
MINIMUM QUALIFICATIONS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Director of Banquet Operations
Saint Louis, MO job
**Additional Information** Relocation Assistance Available **Job Number** 25177749 **Job Category** Event Management **Location** Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP (*************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $92,000 - $123,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Event Management Operations and Budgets**
- Works with the management team to develop and implement the business plan and long term strategies for event operations.
- Establishes and monitors measurable goals for the department.
- Champions all standards, policies and procedures in the Event Operations departments.
- Oversees the execution of event logistics for all events.
- Oversees the administrative processes associated with the event phase of a function and the associated transitions between all event phases as they relate to the service delivery team.
- Ensures function space and corresponding heart of the house areas are cleaned and maintained.
- Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Participates in MVP audits and level certification for all technicians.
- Ensures employees maintain required certification.
- Assists with implementation and execution of all event related corporate initiatives and promotions.
**Managing Profitability**
- Ensures department is working within budget and adjusts expenditures according to revenues.
- Maintains awareness of current trends in event management and integrates into the operation in a timely manner.
- Reviews effectiveness of event operations annually and makes appropriate adjustments.
**Ensuring Exceptional Customer Service**
- Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Maintains customer satisfaction to insure retention and growth of business through referrals and repeat events.
**Leading Event Management Teams**
- Leads execution of activities in Event Operations to support the Event Management strategy.
- Leads event management/operations meetings.
- Coordinates the Event Operations members of Event Delivery teams.
- Works with culinary team to ensure compliance to food handling and sanitation standards.
- Works with Human Resources to ensure compliance with all applicable laws and regulations.
- Ensures that regular, ongoing communication is happening in all areas of event operations.
**Maintaining Relationships with Property Stakeholders**
- Communicates effectively with property departments outside of Event Operations.
- Maintains a strong working relationship with guests/clients, vendors and competitors.
**Conducting Human Resources Activities**
- Reviews staffing levels to ensure that guest service and operational needs are met.
- Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
- Attends pre-event meetings to understand group needs, set appropriate expectations and gather critical information to communicate to Event Operations Team.
- Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures and Local Standard Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Security Supervisor
Saint Louis, MO job
**At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.** **The Security Supervisor is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff in the director's absence.**
**Qualifications:**
+ A true desire to satisfy the needs of others in a fast-paced environment
+ Refined verbal and written communication skills
+ 1-3 years of security experience preferred
+ Ability to stand for long periods of time and walk moderate distances
+ Must be able to work a flexible schedule, including weekends and holidays
+ Must have security license.
+ Must have security experience.
+ Must have reliable transportation.
**Primary Location:** US-MO-St. Louis
**Organization:** Hyatt Regency St Louis at the Arch
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Security
**Req ID:** STL002545
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Guest Environment Expert
Clayton, MO job
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyLaundry Attendant
Saint Louis, MO job
4318 Butler Hill Rd St. Louis, MO
Starting Pay: $16.00 per hour
We are seeking friendly, energetic and dependable team members for our Housekeeping Department. Our family owned and operated business highly values our Team and we are committed to assisting you in your journey and supporting your personal ambitions and growth on your pathway to success!
Team Member Perks:
Referral program to earn extra cash!
Anniversary recognition
Promotion opportunities and training
Responsibilities of Laundry Attendants include:
Sorts laundry and operates industrial washers and dryers
Inspects all laundry and linens and records damaged or stained items
Folds clean linens and stores properly
Assists in linen counts for inventory
Operates laundry equipment
Preferred skills include:
Ability to with little supervision while meeting standards
Communication skills
Ability to follow instructions
Education / Experience:
High school diploma or equivalent preferred
Part-Time - Hotel Public Space
Saint Charles, MO job
Job DescriptionWe're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!Compensation:
$16 hourly
Responsibilities:
Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby
Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed
Respond to front desk or housekeeping service calls
Remove trash from guests' rooms
Remove linen from beds for housekeeping
Assist with lawncare
Qualifications:
Hard worker with strong time management, organizational, and communication skills
Over 1 year as a professional housekeeper strongly desired
High school diploma, G.E.D. or equivalent
Good understanding of cleaning techniques and products
Demonstrate Brand Integrity and Professionalism
Reflect the Values and Spirit of the Choice Brand
English or Bilingual is preferred
About Company
Structure Hospitality is growing. We're managing a diverse portfolio of hotels, working on new construction projects, and actively pursuing acquisitions.
We're proud of the team we've built. We work closely together, support one another, and care about how we show up for our people, our owners, and our properties. Our culture is built on trust, accountability, and a real respect for work-life balance. We take ownership of what we do and enjoy doing it with people we like and believe in.
Cook II - Employee Dining Room
Clayton, MO job
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySenior Events Manager
Saint Louis, MO job
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyNight Audit Agent At Fairfield Inn & Suites O'fallon, Il
OFallon, IL job
Job Description
Fairfield Inn & Suites O'Fallon, Il in O Fallon, IL is looking for one Night Audit agent to join our 35 person strong team. We are located on 1180 Central Park Drive. Our ideal candidate is attentive, motivated, and hard-working.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Schedule:
11:00 PM - 7:00 AM
3-4 shifts per week
Responsibilities
Run nightly audit and balance daily transactions
Complete end-of-day reports
Perform guest check-ins/outs and assist with reservations
Monitor property safety and complete nightly walks
Address guest needs and resolve issues
Assist with the morning breakfast set up.
Maintain front desk cleanliness and organization
Follow brand standards and procedures
Qualifications
Customer service or hotel experience preferred
Strong attention to detail and accuracy
Able to work independently overnight
Reliable and punctual
Basic computer skills
Good communication skills
High school diploma/GED preferred
We are looking forward to hearing from you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Stewarding Manager
Saint Louis, MO job
Supervises the daily kitchen utility operations and staff. Responsible for dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.
OR
* 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
* Orders necessary supplies and verifies workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
* Schedules events, programs, and activities, as well as the work of others.
* Monitors the inflow of ordered materials and the maintenance of current materials.
* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
* Supervises dishroom shift operations.
* Performs all duties of utility employees as necessary.
* Maintains all equipment, china, glass and silver and verifies adequate cleaning of each.
* Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd.
* Operates and maintains all department equipment and reports malfunctions.
* Trains staff in proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.
* Conducts china, glass and silver inventories.
* Purchases appropriate supplies and manage inventories according to budget.
* Interacts with vendors and Health Department representatives as required.
* Verifies employees maintain required food handling and sanitation certifications.
* Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
* Participates in the scheduling of employees to business demands and for tracks employee time and attendance.
* Assists in payroll administration.
* Verifies compliance with all Food & Beverage policies, standards and procedures.
* Inspect supplies, equipment, and work areas in order to verify efficient service and conformance to standards.
* Maintains inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Leading Kitchen Team
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Supervises employees and all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
* Monitors employee productivity.
* Serves as a role model to demonstrate appropriate behaviors.
* Participates in activities to achieve and exceed performance goals, budget goals, team goals, etc.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Conducts regular on-going communication with employees to create awareness of business objectives and communicate expectations, recognizes performance and produces desired results.
* Participates in the supervises of department's controllable expenses to achieve or exceed budgeted goals.
* Understands the impact of departments operation on the overall property financial goals and objectives.
Ensuring Exceptional Customer Service
* Attends meetings and communicates with executives, peers, and subordinates as an effort to improve quality of service.
* Supervises day-to-day operations, verifies the quality, standards and meeting the expectations of the customers on a daily basis.
* Empowers employees to provide excellent customer service.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
* Participates in recruiting, interviewing, hiring, and promoting employees in the organization.
* Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
* Participates in the employee performance appraisal process, providing feedback as needed.
* Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
* Participates in employee progress discipline procedures.
The hourly pay range for this position is $25.77 to $30.77. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Houseperson
Drury Hotels job in Saint Louis, MO
Property Location:
2 South 4th Street - St. Louis, Missouri 63102You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. Assists guests whenever possible by providing information as requested. Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance. Stocks public areas with supplies and sets up meeting rooms for events.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision.
Rise. Shine. Work Happy.Hiring Immediately!
Auto-ApplyStarbucks Barista
Saint Louis, MO job
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Night Auditor
Drury Hotels job in Saint Ann, MO
Property Location:
10810 Pear Tree Lane - St. Louis, Missouri 63074You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.
Rise. Shine. Work Happy.Hiring Immediately!
Auto-ApplyBellman
Saint Louis, MO job
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySales Coordinator
Saint Louis, MO job
As a Sales Coordinator, you will assist sales managers with administrative duties including but not limited to: * Word processing * Account management * Presentation preparation * Customer follow up * Coordinate account client needs and client events * Maintain files, systems and communication to other departments as directed by sales managers.
The ideal candidate will demonstrate initiative and problem-solving skills on assignments and encompass Hyatt's core values.
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Why Hyatt Regency St. Louis?
Benefits and perks include but are not limited to:
* Discounted & Complimentary hotel room nights
* Earned Wage Access and Daily Pay available!
* Floating Holiday available upon hire
* Enjoy complimentary meals in our colleague Cafe for every shift worked
* Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
* 401K retirement savings plan and company match
* Up to $1,000 in educational assistance per year
* Opportunities to work and visit Hyatt Hotels and Resorts around the world
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for YOU!
Rooms Operations Manager Front Office
Saint Louis, MO job
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Leading Room Operations Team
* Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
* Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
* Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
* Verifies that the team has the capabilities to meet expectations.
* Leads by example demonstrating self-confidence, energy and enthusiasm.
* Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
Managing Property Rooms Operations Function(s)
* Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
* Follows property specific second effort and recovery plan.
* Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
* Takes proactive approaches when dealing with employee concerns.
* Extends professionalism and courtesy to employees at all times.
* Communicates/updates all goals and results with employees.
* Meets semiannually with staff on a one-to-one basis.
* Assists/teaches the team scheduling against guest and hours/occupied room goals.
* Performs hourly job functions as needed.
* Performs other duties, as assigned, to meet business needs.
Managing and Monitoring Activities that Affect the Guest Experience
* Understands the brand's service culture.
* Provides excellent customer service by being readily available/approachable for all guests.
* Strives to continually improve guest and employee satisfaction.
* Takes proactive approaches when dealing with guest concerns.
* Extends professionalism and courtesy to guests at all times.
* Responds timely to customer service department request.
* Verifies that all team members meet or exceed all hospitality requirements.
Managing Profitability
* Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
* Verifies that a viable key control program is in place.
* Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
* Strives to maximize the financial performance of the department.
Conducting Human Resources Activities
* Interviews and assists in making hiring decisions.
* Receives hiring recommendations from team supervisors.
* Verifies that orientations for new team members are thorough and completed in a timely fashion.
* Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
* Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
* Celebrates successes and publicly recognizes the contributions of team members.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Breakfast Attendant
Festus, MO job
Introduction:
We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces
Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks
Ensure that the breakfast area is clean and well-stocked at all times
Assist guests with any questions or needs they may have
Handle customer complaints and concerns with grace and professionalism
Other duties as assigned
Qualifications:
Previous experience in a food service or customer service role is preferred
Strong customer service skills
Ability to multitask and handle a high-volume workload
Ability to lift and carry heavy objects (up to 50 pounds)
Ability to stand for long periods of time
Fluency in English is required; additional language skills are a plus
Perks:
Competitive salary
Employee discounts on food and drinks
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
Night Auditor
Drury Hotels job in Chesterfield, MO
Property Location:
355 Chesterfield Center East - Chesterfield, Missouri 63017You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.
Rise. Shine. Work Happy.Hiring Immediately!
Auto-Apply