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East Bay Community Action Program Remote jobs

- 28 jobs
  • Financial Analyst

    East Bay Community Action Program 3.8company rating

    Newport, RI jobs

    Financial Analyst - Transform Lives Through Financial Excellence East Bay Community Action Program Newport, RI Make Your Numbers Matter Are you a financial professional who wants to see the real-world impact of your work? Do you dream of using your analytical skills to strengthen programs that change lives rather than just improve bottom lines? This is your opportunity. At East Bay Community Action Program, every budget you build, every variance you analyze, and every financial insight you provide directly supports programs serving our community's most vulnerable populations. Your expertise won't just live in spreadsheetsit will fuel health services, community programs, and initiatives that create lasting change. Why This Role is Different Mission-Driven Impact In the nonprofit world, financial stewardship isn't just about complianceit's about maximizing every dollar to serve more people. Your analysis directly answers questions like: "Can we serve 50 more families?" or "How can we expand this life-changing program?" You'll see the human impact behind every number. Strategic Influence Work shoulder-to-shoulder with Senior Leadership and Program Directors who are passionate about their work. You won't just report numbersyou'll be a trusted advisor helping shape program strategy and organizational direction. Your financial insights will drive decisions that matter. Variety and Growth No two days are the same in nonprofit finance. You'll master grant management, navigate complex funding streams, develop innovative dashboards, support audits, and become an expert in the unique financial landscape of mission-driven organizations. It's the perfect environment for someone who loves learning and variety. Collaborative Culture Work with program managers who are deeply committed to their communities. You'll build meaningful relationships as you help them understand their budgets, plan for sustainability, and achieve their program goals. Your financial guidance enables their mission. Work-Life Balance Enjoy the flexibility of hybrid work while being part of a supportive team environment where your contributions are valued and recognized. What You'll Do Daily Be a Financial Storyteller Transform complex data into compelling narratives. Prepare financial reports that compare budget to actuals and year-over-year trends, helping leaders understand what the numbers are really saying about program health and sustainability. Empower Program Leaders Partner with Program Directors to build realistic grant budgets and monitor spending throughout the year. Your regular check-ins help them stay on track and make informed decisions about their programs. Ensure Mission Sustainability Prepare and submit contract invoices that bring in crucial funding. Your accuracy and timeliness ensure cash flow that keeps programs running and people served. Guard Public Trust Support audits and fiscal reviews with meticulous documentation, demonstrating to funders and the community that every dollar is used responsibly and effectively. Drive Innovation Develop new dashboards and reporting tools in Sage Intacct that give leaders real-time insights to make better, faster decisions. Shape the Future Play a vital role in the annual budget process, helping leaders dream about what's possible while keeping those dreams financially grounded. You're a Great Fit If You Have The Foundation Bachelor's degree in Accounting, Finance, or related field with 3-5 years as a Financial Analyst or Senior Accountant. Nonprofit or healthcare experience is highly valuedyou understand that mission and margin must coexist. The Technical Chops * Excel proficiency that goes beyond basic formulas * Solid grasp of accounting principles and GAAP * Experience with budgeting, forecasting, and financial analysis * Knowledge of grant management and compliance * Familiarity with accounting software (Sage Intacct experience is a bonus) The Right Mindset * Mission-focused: You're energized by work that serves a greater purpose * Detail-obsessed: You catch the small errors that others miss * Clear communicator: You can explain financial concepts to non-financial people * Collaborative spirit: You thrive on building relationships and helping others succeed * Adaptable: You handle multiple priorities with grace and flexibility * Analytical thinker: You don't just see numbersyou see patterns, opportunities, and solutions What Makes This Opportunity Special This isn't corporate finance where success is measured in shareholder value. Here, your success is measured in programs funded, communities served, and lives changed. You'll gain expertise that's increasingly valued as nonprofits professionalize their financial operations, positioning yourself for a rewarding career in the mission-driven sector. You'll work for an organization that lives its values, where fiscal responsibility directly enables social impact. Every grant budget you help create, every financial insight you provide, and every variance you catch contributes to East Bay Community Action Program's ability to serve those who need it most. Location: 19 Broadway, Newport, with approved remote work flexibility Ready to Use Your Talents for Good? If you're ready to bring your financial expertise to work that matters, where your skills directly contribute to community wellbeing and social change, we'd love to hear from you. Join us in proving that exceptional financial management and powerful social mission aren't just compatiblethey're essential partners. East Bay Community Action Program is an equal opportunity employer committed to building a diverse team united by shared values and dedication to community service.
    $47k-64k yearly est. 2d ago
  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $26k-36k yearly est. 3d ago
  • Director of Technology Communications

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy. **Location** **The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.** **The Main Responsibilities** + Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader. + Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences. + Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries. + Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts. + Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities. + Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives. + Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment. + Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly. **What We Look For in a Candidate** + Bachelor's degree in communications, journalism, public relations, or related field. + At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company. + Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels. + Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media. + Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact. + Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality. + Ability to think strategically and creatively, and adapt to changing situations and priorities. + Team player with a collaborative and proactive approach to work. + Proven leadership skills, with experience managing and mentoring a team. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340815 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $164k-218.7k yearly 9d ago
  • Senior Lead Project Manager - Product & Platform Security

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking a dynamic and versatile professional to join our team as a Project Management Sr. Lead in the Product & Platform Security organization. This hybrid role combines responsibilities from project management, scrum mastery, business analysis, and day-to-day operations. The ideal candidate will thrive in a cross-functional environment, ensuring project success, optimizing team performance, and supporting operational excellence. **Location** This is a remote position open to candidates based anywhere in the U.S. **The Main Responsibilities** Project Management/Scrum Master Duties: + Plan, execute, and oversee projects from initiation to completion, ensuring alignment with organizational goals and timelines. + Define project scope, objectives, deliverables, and resource requirements. + Develop detailed project plans, manage budgets, and monitor progress. + Identify and mitigate project risks and issues + Coach teams on agile principles, removing impediments to ensure optimal productivity and collaboration. + Promote a culture of continuous improvement within the team. Operations Management: + Define, support and optimize daily business operations in collaboration with cross-functional teams; including knowledge base strategies + Monitor key performance indicators (KPIs) and operational workflows to ensure efficiency and reporting of those KPIs. + Implement process improvements and best practices to enhance operational effectiveness with automation and AI enabled capabilities. + Conduct process mapping, gap analysis, and propose solutions to improve business operations + Strong documentation and experience participating operational reviews with senior leadership Boards. + Able to manage multiple priorities in a fast-paced environment and passionate about data integrity, security, and measurable business outcomes. + Growth mindset and continuous learning-seeks feedback, adapts quickly, and stays current on business intelligence and artificial intelligence best practices. **What We Look For in a Candidate** + 7+ years of experience in project management, agile/scrum environments, business analysis, or operations. + Relevant certifications (e.g., PMP, CSM, CBAP, Lean Six Sigma) highly desirable. + Strong knowledge of project management and agile methodologies + Excellent analytical, organizational, and problem-solving skills + Outstanding communication, facilitation, and interpersonal abilities + Proficiency with project management and collaboration tools; Jira required. + Understanding of public sector security and compliance requirements (such as FedRAMP and NIST standards). **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA \#GSS \#LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340617 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 29d ago
  • Paid Media Specialist-Remote

    System One 4.6company rating

    Providence, RI jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2762 **Primary Function** Client is a technology company focused on Blockchain research and development. They are renowned for their scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. They invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within teams, products and services are designed for people to be fearless, to be changemakers. **Duties & Responsibilities** + Develop and execute paid media strategies that align with brand, product, and event objectives + Own campaign planning and execution across platforms, including LinkedIn, Meta, and X, while identifying other channels to leverage + Identify target audiences based on company objectives and provide recommendations for tailored messaging + Collaborate with Creative teams to deliver compelling, high-conversion ad assets (static images, videos, carousels, etc.) + Manage media budgets, pacing, and forecasting to ensure efficient use of spend and achievement of KPIs + Channel management & optimization + Manage day-to-day operations of paid media campaigns, including testing and performance monitoring + Review and approve media plans, channel mix, and campaign optimizations in partnership with the agency + Continuously refine targeting strategist based on past performance, latest trends, and changes to company objectives + In collaboration with the External Communications Manager, oversee media agency relationship + Reporting & insights + Track and analyze key performance indicators while identifying the appropriate metrics we should be measuring for each campaign + Produce quarterly reports to be shared with senior leadership + Provide post-campaign analysis and recommendations for future optimization + Analyze performance data and translate insights into actionable recommendations to continuously improve results + Industry creativity + Identify and test new paid media channels and formats, ensuring IOG stays ahead of its competitors, while also attracting new audiences + Explore opportunities for paid partnerships influencer amplification, and performance-based growth marketing tactics + Stay up to date with media trends, tools, and technologies, proactively identifying new opportunities to test and scale + Ensure campaigns are executed flawlessly and are compliant with brand and legal guidelines **Skills & Qualifications** + Strong experience in campaign design across programmatic media, search, and social media + Experience managing and collaborating with media agencies + Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics, Ads Manager, or similar platforms + Proven track record of driving measurable results (leads, conversions, ROI) through paid media campaigns + Familiarity working in a distributed team experience, while collaborating across verticals to produce exceptional results + Possess an entrepreneurial attitude and a genuine passion for the Web3 space + Proven experience managing digital advertising campaigns with a strong understanding of performance marketing + Deep knowledge of Google Ads, LinkedIn Ads, X Ads, search engine marketing, programmatic advertising, campaign management dashboards, and DSPs + Ability to think both strategically and tactically + Adaptable and open - unafraid to take on new challenges + Curiosity & learning mindset + Drive, self-reliance + Delivery focused - turn abstract concepts into measurable results + Persuasive - skilled in lobbying and driving consensus + A team player, skilled in collaborating with internal stakeholders to achieve shared goals + Pragmatic with a can-do mentality and a growth mindset + Well-organized and effective time manager, methodical in approach **Education & Experience** + Minimum of 5 years of experience in digital paid media campaigns + Experience of Blockchain/Web3 **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $46k-61k yearly est. 28d ago
  • Black Lotus Labs Principal Threat Researcher

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Black Lotus Labs is seeking a Threat Researcher on the Research & Analysis team. This team leverages Lumen's global visibility of one of the world's largest and most interconnected IP backbones and a petabyte-scale compute cluster to perform cutting edge threat research, hunting and tracking advanced persistent threat actors (APTs) and emerging criminal activity as the threat actors traverse the internet. They empower customers to stay ahead of the evolving threat landscape, through contributions to customer facing tools and services. We are looking for an innovative threat researcher who can apply large-scale data analysis and automation to help our analysts and threat hunters detect and track threats in our telemetry, increasing their effectiveness and driving insights for customers. Your work will combine threat research, software development and detection engineering to protect Lumen customers. This is a fully remote position. **The Main Responsibilities** + Serve as Threat Research Subject Matter Expert, offering guidance and support to the Black Lotus Labs team on threat hunting activities, such as identifying knowledge gaps, troubleshooting technical challenges, developing solutions, and mentoring team members in overcoming obstacles. Set priorities for what threats and telemetry to analyze to maximize team's impact. + Spearhead threat research across technical data sets, fusing Black Lotus Labs telemetry with third party data sets, to automate detection of the latest threat attacker tools, techniques and procedures (TTPs) with a goal of automating detection. + Scale analysis of evolving threats and automate detection of emerging threat actor activity. Partner across Lumen to deliver end-to-end solutions to our products and services. + Serve as the SME on threat intelligence and threat visibility capabilities to drive Lumen Security product innovation and enhancements. Build, cultivate, and maintain impactful relationships with intelligence stakeholders to identify and facilitate solutions to increase the impact of the team's work. + Use industry-leading technical knowledge of adversary capabilities and infrastructure and define, develop, and implement techniques to lead the team in tracking sophisticated adversaries, delivering actionable threat intelligence data to Lumen customers. + Provide expert analysis and strategic insights on emerging threats and vulnerabilities, translating complex technical information into actionable intelligence for executive leadership and external stakeholders. + Contribute to thought leadership initiatives by sharing insights and expertise at security conferences and internal briefings. **What We Look For in a Candidate** + Extensive track record driving scaled threat intelligence from a variety of network and security telemetry sources as well as prototyping new innovative ideas and seeing them through to production. + Proven experience initiating and coordinating technical projects focused on telemetry collection, TTP based threat hunting, or developing threat hunt tools that have cross-organization impact on threat visibility, including leading private-public partnerships and multi-company collaborations. + Deep understanding of advanced threat hunting methodologies, attacker tactics, techniques, and procedures (TTPs), and the ability to derive actionable threat hunts from complex data sets. + Strong programming skills in Python and Apache Spark and track record of architecting distributed computing frameworks to solve security problems. Software development experience in Docker and big data technologies like Hadoop, Spark, and Tensor Flow. + Functional understanding of machine learning, graph analytics and/or statistical approaches to telemetry in the security domain to detect and track malicious activity using supervised or unsupervised methods. + Experience driving and aligning cross-team vision and strategy, having collaboratively prioritized and delivered specific multi-year roadmaps and projects. + Proven track record of managing and executing on short term and long-term projects with complex multi-team dependencies. + Exceptional communication and presentation skills, including the ability to clearly and concisely convey complex technical information to both technical and non-technical audiences, ranging from executives and board members to conference attendees and internal stakeholders. + Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands in a fast-paced environment. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. \#GSS \#LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-JS1 Requisition #: 339093 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $29k-42k yearly est. 60d+ ago
  • Account Manager Sr - Public Sector

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Responsible for sales account development within the Public Sector organization, with an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory. **Location** This position allows you to work from home in Colorado. Requires at least 50% or more of time conducting sales activities outside of the office. **The Main Responsibilities** Essential Duties: + Responsible for developing sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments. + After winning new business, manages customer relationships in order to gain strategic positioning with decision makers, retain existing revenue and obtain additional business. + Develop and implement sales plans that provide clearly defined strategies, tactics and timeframes to maximize revenue. Take ownership of the geographic territory designated by management. + Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company's products and solutions. + Utilize Siebel & Salesforce.com to provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. **What We Look For in a Candidate** Basic Qualifications: + 5+ years of Industry Public Sector sales experience. Knowledge, Skills or Abilities: + Proven experience in solution selling IP, data, and voice network services. + Proven experience in hunting, prospecting, and new account development. + Experience with Salesforce.com preferred. + Demonstrated strong communication, written, and formal presentation skills as well as ability in selling to the close. + Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. + Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. + Attention to detail with good organizational capabilities. + Ability to prioritize with good time management skills. + Requires at least 50% or more of time conducting sales activities outside of the office. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $79,191 - $105,578 in these states: CO Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-LC3 \#LI-Remote Requisition #: 340411 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $79.2k-105.6k yearly 3d ago
  • Content Strategist-Remote

    System One 4.6company rating

    Providence, RI jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** + Editorial strategy & governance + Develop, implement, and maintain overarching editorial strategy and governance model across owned channels + Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives + Partner with Brand and Campaign teams to draft and execute content strategies + Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans + Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration + Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities + Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels + Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments + Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals + Content planning & operations + Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels + Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity + Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met + Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions + Performance & reporting + Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement + Contribute to insights that inform ongoing improvements to social content and strategy + Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** + Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision + Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality + Skilled at managing input and alignment across multiple stakeholders + Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives + Deep understanding of how content performs across web, social, and owned platforms + Ability to interpret engagement data to refi ne editorial direction and inform strategy + Thrives in a fast-paced, evolving environment where priorities shift quickly + Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** + Minimum of 7 years of experience in editorial strategy, content marketing, or communications + Proven experience managing multi-channel content programs + Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows + Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management + Possess an entrepreneurial attitude and a genuine passion for the Web3 space **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $75k-105k yearly est. 25d ago
  • 2026 Advanced Placement (AP) Reading Internship

    Educational Testing Service 4.4company rating

    Providence, RI jobs

    **About ETS:** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL , TOEIC , GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. ETS's S&R Ops organization is seeking talented, innovative, and energetic undergraduate student interns to help us deliver the AP Reading. By joining ETS, you will have the opportunity to work in an exciting and dynamic environment where your contributions are recognized from day one. Starting in late May and extending into June, AP Readers (high school teachers and college professors) will score written student responses for Advanced Placement (AP) tests, either at one of our Reading sites or from their homes, using the ETS Online Network for Evaluation (ONE). The AP Reading internship will begin on Monday, May 11, 2026, in Princeton, New Jersey, for initial onboarding, verification of system access, HR orientation, and travel booking. That week, interns might not work every day, might have shortened schedules, and will not work during the weekend. Full training continues the following Monday, May 18, through Friday, May 22. Again, during training, schedules may be shortened, depending on workload. After training, AP Interns will travel to their assigned Reading sites, starting as early as May 26. More information about work locations will be provided at a later date. During the Reading, Interns will assist S&R Ops staff with operational tasks and will work seven days per week, including holidays and weekends. Workdays will be long (will extend beyond eight hours) and require significant walking, with some standing and lifting. After the Reading, Interns will return home to work remotely to help complete post-Reading tasks and participate in the AP Reading After Action Review. The internship officially ends Friday, July 10, 2026, though there may be opportunities for select interns to extend through mid- to late July. We are looking for candidates who are: + At least 18 years old and currently in college + Mature, responsible, and reliable + Task- and detail-oriented + Clear communicators with strong customer-service and inter-personal skills + Able to engage with AP Readers in a professional, effective manner + Good team players who can work under pressure and with minimal supervision + Computer savvy, with basic experience with Microsoft Office products (Word, Excel, Teams) and Zoom, and the ability to troubleshoot issues. Expected Project Results/Metrics include on-time, accurate completion of assigned tasks following appropriate training: + Assisting S&R Ops staff with various AP Reading preparation and post-Reading tasks + Assisting with "standing up" and "breaking down" assigned Reading Site(s) + Scheduling AP Readers and Leaders daily + Monitoring, reporting, and other administrative tasks in ONE (ETS proprietary web application) + Reviewing scoring progress reports + Supporting time tracking and approval tasks + Assisting S&R Ops team in meeting Project Objectives + Providing limited computer assistance to Readers **ETS is mission driven and action oriented** + We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. + We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! + As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! **ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**
    $47k-59k yearly est. 2d ago
  • Senior Contract Acquisition Manager

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** At Lumen, the Senior Contract Acquisition Manager is responsible for quoting, executing, processing and delivering 3rd Party Fiber and Conduit Agreements related to the Company's fiber-optic network across North America. They are responsible for managing numerous negotiations simultaneously as well as tracking and reporting on various metrics related to the delivery of these services. They must be familiar with executing Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs) and service orders, as well as understand fiber testing, delivery and acceptance, per industry standards. A Senior Contract Acquisition Manager has the expertise to provide process knowledge to the company as needed as well as mentoring, training, and providing direction to other contract acquisition managers. **Location** This is a work from home position within the U.S. **The Main Responsibilities** + Receives, interprets and clarifies requests from various internal organizations regarding 3 rd party fiber and/or conduit needs + Requests quotes from vendors for the assets identified. Negotiates rates, when applicable. + Tracks, follows up, and escalates (as necessary) for the receipt of these quotes + Communicates vendor quote information via internal systems + Upon project approval, executes necessary service orders with the selected vendor for quoted assets + Coordinates with vendors and internal groups to confirm that assets delivered meet or exceed Lumen quality standards + Reports on work step data for metric and performance tracking + Prepares and presents reports and summaries of 3 rd party fiber/conduit acquisition activities and issues to management and clients **What We Look For in a Candidate** **Required** + Understanding of OSP construction and fiber splicing + Strong contract negotiation and management skills + Proficient with Microsoft Office (Outlook, Excel, PowerPoint, etc.) + Solid multi-tasking skills with abilities to coordinate across multiple departments + Must be able to work independently and collaboratively in a fast-paced and dynamic environment + 6+ years of relevant experience + Bachelor's degree in Management, Engineering, Finance or related field (combination of education and experience is acceptable) **Preferred** + Experience in Outside Plant design, maintenance and/or construction or optical network design and deployment + Additional experience in business management, financial management or legal **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors **Location Based Pay Ranges:** $82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. **Learn more about Lumen's:** + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LI-PB1 Requisition #: 340519 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $91.3k-121.7k yearly 4d ago
  • Linux Unix Systems Administrator

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance. Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects. **Location** This position is Work From Home from any US-based location. **US Citizenship or Permanent Residency/Green Card is required for consideration.** **The Main Responsibilities** **Admin Responsibilities:** **System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely. **Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance. **Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation. **Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems. **Team Responsibilities:** As you integrate into the Team, you will begin to learn and participate in these team responsibilities: + Virtualization and cloud computing solutions + Implementation of innovative technologies, processes, and tools within voice environments + Deploy and support voice technologies in large-scale network environments + Application of network security, server operating systems, virtualization, and open-source platforms + Manage voice test platforms, ensuring robust simulation and validation environments + Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability + Collaborate on long-term voice platform and service strategy + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions **What We Look For in a Candidate** **Education:** + Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience) **Experience:** + 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization + Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system + In-depth knowledge of Oracle SQL and PostgreSQL database management + Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare + Skilled in troubleshooting and proactive problem resolution across diverse environments + Capable of managing multiple concurrent projects with shifting priorities + Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. **Location Based Pay Ranges:** **$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.** **$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.** **$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.** Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JS1 Requisition #: 340705 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 21d ago
  • Senior Manager Marketo

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Manager Marketo will lead the enterprise-scale deployment and evolution of Marketo Engage within Lumen's marketing ecosystem. This role combines platform ownership, team leadership, and cross-functional integration with Adobe Experience Platform (AEP) and Salesforce (SFDC). You'll drive operational excellence, enable AI-powered capabilities, and support Lumen's transformation into a fully automated, data-driven marketing organization. **Location** This is a work from home position within the U.S. **The Main Responsibilities** Team Leadership & Execution + Manage a team of Marketo specialists responsible for platform administration and optimization, campaign execution, and troubleshooting. + Provide hands-on support for complex builds, integrations, and escalations. + Establish and enforce QA protocols, SLAs, and operational playbooks. Platform Ownership + Own the Marketo Engage instance: architecture, governance, and execution. + Build scalable programs, nurture flows, segmentation, and lead scoring aligned to business objectives. + Maintain platform hygiene, data integrity, and compliance with privacy and security standards. Integration & Ecosystem Enablement + Lead integration efforts between Marketo, Adobe AEP (RTCDP, Adobe Journey Optimizer, Customer Journey Analytics), Adobe AEM and SFDC. + Collaborate with Marketing Operations, Growth Marketing, Digital Experience, AEM, AGT, Sales Ops and IT to streamline data flows and API-based automation. + Ensure real-time sync logic, error handling, and performance optimization across platforms. AI & Automation Innovation + Champion adoption of AI-powered features (predictive scoring, journey orchestration, content personalization). + Partner with internal AI enablement teams to identify automation opportunities and pilot intelligent workflows. + Track performance impact of AI tools and automation initiatives; iterate based on feedback and analytics. Operational Excellence + Develop and maintain documentation, training materials, and governance frameworks. + Monitor campaign performance, attribution models, and funnel metrics. + Lead change management for new tools, features, and process enhancements. **What We Look For in a Candidate** + 7+ years in marketing automation, with 3+ years in a leadership role. + 4+ years of hands-on experience in Marketo Engage + Expert-level profiency in Salesforce CRM. + Demonstrated success implementing AI-driven marketing solutions. + Excellent communication and stakeholder management skills. Preferred Qualifications + Adobe Certified Expert - Marketo Engage. + Experience with Adobe Experience Platform modules: RTCDP, Adobe Journey Optimizer, Customer Journey Analytics. + Experience with journey orchestration, and offer decisioning engines. + Experience with AI/ML models in marketing use cases. + Working knowledge of API endpoints supporting the individual tools, including both ingestion and feed mechanisms. This is critical for enabling AI-driven capabilities and personalization strategies. + Experience integrating Adobe stack with other enterprise platforms (Salesforce, DemandBase, LeanData). + Experience implementing a new Marketo instance within an organization. + Familiarity with Agile/Scaled Agile methodologies. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-MB1 Requisition #: 340799 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $142.6k-190.1k yearly 8d ago
  • Hybrid Medical Assistant/Front Desk Receptionist

    Tri-County Community Action Agency 3.6company rating

    Johnston, RI jobs

    Health Center Full-time (40 Hours per week) General Responsibility: The Hybrid Medical Assistant / Front Desk Receptionist is an essential member of the care team who provides both clinical support to providers and administrative support at the front desk. This dual role ensures continuity and efficiency in patient care and front office operations. Specific Responsibilities: Medical Assistant Duties: * Work directly with primary care providers as part of the patient care team. * Welcome and escort patients from the waiting area to exam rooms. * Record vital signs (blood pressure, temperature, height, weight, pulse) and input data into the Electronic Medical Record (EMR). * Collect and document patient history, medication lists, hospital/ER visits, and presenting concerns. * Performs routine diagnostic tests (Urinalysis, HCG, HGB, blood glucose, urine drug screens, stool cards (FOBT), rapid strep, rapid HIV, rapid flu, lead tests and Hgb A1C according to Tri-County policies, procedures, protocols and standing orders. * Perform pre-visit planning and complete Review of Systems (ROS) and History of Present Illness (HPI). * Administer Patient Health Questionnaires (PHQ-2, PHQ-9, GAD-7, CAGE) to support behavioral health screening. * Ensure clinical areas are clean, stocked, and compliant with infection control protocols. Front Desk Receptionist Duties: * Greet and check-in patients in a professional and welcoming manner. * Maintain accurate patient records and update EMR as needed. * Assist with managing patient flow and coordination between front desk and clinical staff. * Provide general administrative support to ensure smooth clinic operations. * Correctly identifies appropriateness of appointment scheduling. Directs emergent needs to nurse team for further triage. * Responsible for complete and accurate data entry for all information which includes patient registration, encounter billing information, and changes in insurance information. * Responsible for assisting in answering all incoming calls and taking accurate messages. * Responsible for confirming, cancelling, or rescheduling appointments. * Assist in scheduling appointments and directing appropriate calls to the nurse triage team. * Responsible for completing end of day closing reports. Qualifications: High School Diploma/GED and a graduate of a formal Medical Assistant training program (at least 12-month program) is required. Strong computer skills. CPR certification. Physical Effort/Environment: * Moderate physical activity: walking, standing, sitting, bending, stooping and occasional lifting. * Frequent use of phone, computer, writing, taking vital signs and verbal communication. * Need to be able to sterilize instruments, clean the waiting room and exam rooms as needed. * Significant exposure to blood borne pathogens, respiratory disease, infectious diseases and other biohazardous materials requiring universal standard precautions for medical practitioners. Work Schedule Demands: * Full-time position as dictated by need, Chief Executive Officer, Chief Operating Officer, Health Center Director and/or Medical Director. * Will be required to work one evening. Confidentiality of Information: * Full access to patient's electronic medical record * Some access to financial/statistical material. * Maintains patient confidentiality at all levels of interaction in accordance with State and Federal laws and Tri-County policies and procedures. Special Qualifications: Excellent oral and written skills are necessary, experience with NextGen is preferred. Must be able to clearly present information to patients and employees, be dependable, flexible and show initiative. Bilingual a plus. Must be motivated to work as part of the Clinical Team in providing comprehensive primary care services to patients. Professional telephone manner. Demonstrate an understanding of everyone's experiences, every day. Ensuring the delivery of services that recognizes and respects that every moment matters. Competitive Benefit Package: We offer an excellent, competitive salary and benefits package including Health, Dental, Vision, Life, and Disability insurance, as well as a 403b Savings Plan/Pension with an Agency match, Vacation, Sick, Holiday time and access to Agency-sponsored EAP services for employees and their families. Many training opportunities are available that include, but are not limited to various educational experiences, certificate programs, CPR and First Aid training as well as ongoing occasions for additional learning. Tri-County is a qualified entity for employees to access loan repayment opportunities. Application Process: Please visit our website at ******************* to view our current openings. Click on the Job Opportunities link on the bottom of the page; click on "To view all available employment opportunities, click HERE". Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.
    $36k-45k yearly est. 51d ago
  • Senior Lead DevOps - Salesforce Engineer

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Salesforce DevOps Engineer understands the software development lifecycle (from coding to support) and has expertise in various automation tools for developing automated pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of Salesforce deployment and, for environment lifecycle management. They are enthusiastic about software automation, and quality is always a priority. This role will collaborate with key stakeholders across the organization, including leaders, product owners, developers, and testers, to optimize release management strategies for the Enterprise Salesforce platform. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools. + Collaborate with cross-functional teams to ensure smooth and efficient release management of Salesforce applications and updates. + Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively. + Design, develop, and maintain CI/CD pipelines for Salesforce metadata and code using tools such as GitHub, SonarQube, Jenkins or similar tools. + Implement and enforce best practices for version control, branching strategies, and release management processes for Salesforce projects. + Ensure compliance with security and regulatory requirements in Salesforce DevOps processes. + Create and maintain documentation of DevOps processes, including automated pipelines, developer onboarding, environment management, and release management. + Stay updated with the latest Salesforce DevOps trends, tools, and best practices. **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years of experience. + Minimum of 5 years of experience in DevOps, with at least 2 years focused on Salesforce DevOps. + Strong knowledge of Salesforce DX, Metadata API, and Salesforce CLI + Experience with Salesforce development tools and platforms, including Apex, Visualforce, and Lightning. + Proficiency in CI/CD tools such as Jenkins, SonarQube, GitHub and GitHub Actions. + Experience in Agile development and using issue tracking software like JIRA. + Salesforce certification (e.g., Salesforce Certified DevOps Engineer) is highly desirable. + Excellent critical thinking skills and the ability to work in a fast-paced, collaborative environment. + Effective communication and people skills. + This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are encouraged to apply for other positions at Lumen, which is an equal-opportunity employer. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structur \#LI-VK1 \#LI-Remote Requisition #: 339896 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $142.6k-190.1k yearly 60d+ ago
  • Senior Director of Strategic Planning and Portfolio Management

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Director, Strategic Planning & Portfolio Management plays a pivotal role in driving clarity, alignment, and execution across the CTO/STEPN (Security, Technology, Engineering, Product and Network) organization and broader Lumen enterprise. This leader is responsible for shaping and operationalizing the rhythms of business, enabling effective organizational program intake, and ensuring downstream engagement across cross-functional teams. In this role, you will also partner closely with the CTO Leadership team Lumen Transformation Office to inform strategic priorities, forecast demand and capacity, and deliver STEPN-wide performance and financial reporting. You will lead executive and internal communications, foster team culture and health, and drive storytelling that connects strategy to impact. Through disciplined planning and performance management, you will help scale operational excellence and accelerate innovation across the organization **Location** This is a remote opportunity open to candidates located anywhere in the U.S. **The Main Responsibilities** + Shape and operationalize rhythms of business (QBR and MBR) across the CTO organization, driving consistency, transparency, and execution discipline. + Lead NPI and PLM strategic planning cycles, aligning organizational priorities with enterprise goals and transformation initiatives. + Partner with the Lumen Transformation Office to inform and influence strategic direction, investment decisions, and program intake processes. + Develop and manage performance and financial reporting across STEPN, enabling data-driven decision-making and accountability. + Forecast demand and capacity across teams to ensure resource alignment with strategic initiatives and delivery commitments. + Drive executive and internal communications, crafting compelling narratives that connect strategy to impact and foster engagement. + Facilitate cross-functional engagement, ensuring downstream teams are aligned and activated around key programs and initiatives. + Champion team culture and health, implementing practices that promote collaboration, resilience, and continuous improvement. + Lead visual storytelling and strategic communications, translating complex initiatives into clear, actionable insights for stakeholders. + Establish governance models and performance frameworks to monitor progress, identify risks, and drive continuous improvement. + Serve as a trusted advisor to senior leadership, providing insights, recommendations, and visibility into strategic execution. **What We Look For in a Candidate** + Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred. + 12+ years of experience in strategic planning, performance management, or program operations, ideally within a technology, SaaS, or enterprise transformation environment. + Background in portfolio operations or strategic planning functions is highly desirable. Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha) + Proven experience in an executive advisory role, with a strong ability to drive alignment, manage priorities, and support senior leadership. + Demonstrated success in leading cross-functional strategic initiatives with measurable business impact (e.g., improved delivery velocity, cost optimization, or increased stakeholder alignment). + Strong expertise in business rhythms, organizational planning, and performance frameworks across complex, matrixed organizations. + Exceptional communication and storytelling skills, with experience crafting executive-level narratives, briefing materials, and strategic updates. + Experience collaborating with external partners, vendors, and consultants to align strategic initiatives with market trends and innovation opportunities. + Track record of driving cultural transformation, team health, and engagement through structured planning and change management. + Advanced analytical and organizational skills, with the ability to synthesize complex data into actionable insights and influence decision-making. + Comfort operating in fast-paced, high-growth environments, with a bias for action and continuous improvement. + Trusted advisor to senior leadership, with a history of influencing strategic direction, managing executive priorities, and delivering high-impact outcomes. + Ability to manage confidential and sensitive information with discretion, integrity, and professionalism. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. \#LI-Remote \#LI-KG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure Requisition #: 338844 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (**************************************** . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $188.6k-251.5k yearly 60d+ ago
  • Principal Enterprise Network Architect

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Join us at Lumen on our quest to transform network infrastructure. As the Chief Network Architect, you will be instrumental in molding our state-of-the-art network infrastructure. Be part of our vibrant team and spearhead innovation across our Internet and MPLS Core infrastructures, VPN edge services, and Metro Ethernet technologies. **Location** This is a Work From Home position available from any US-based location. **You must be a US Citizen or Permanent Resident/Green Card for consideration.** **The Main Responsibilities** + Extensive knowledge in: + Routing and switching platforms; General understanding of the role of silicon, optics, and SERDES in those platforms. + MPLS forwarding and control-plane mechanisms. + VPN concepts such as **Layer-3 VPNs, VPLS, EVPN** + Multicast protocols and networks such as PIM, IGMP, Rosen, NG-MCAST. + Design and support of large-scale BGP infrastructures (e.g., **multi-tiered route-reflection, Route scales** ). + Direct experience in designing and supporting large-scale **IGP infrastructures** (>1000 nodes). + Direct experience in implementing network infrastructures using merchant silicon platforms. + Experience in design and implementation of Metro-Ethernet technologies and concepts including Ethernet IEEE802.3, OAM, QinQ, Mac-in-Mac/PBB, MEF standards, and service profiles; including the use of MPLS or other technologies to scale carrier-grade Metro-Ethernet infrastructures. + Experience and knowledge in network Automation, Software Defined Networking (SDN), Virtualization, and its underlying concepts such as automation, programmability, and orchestration ( **Netconf, gNMI, gRPC, Ansible, Python** ), Abstraction of control and forwarding planes, Network function virtualization (VMs, Docker, Kubernetes), Knowledge of APIs and telemetry. **What We Look For in a Candidate** **Education and Certification** + A Bachelor's Degree in Engineering, Computer Science, Mathematics, or a related discipline + CCIE and/or JNCIE certifications are highly preferred **Experience** + A 10+ years of experience in Internet, MPLS, Enterprise, and Metro-Ethernet architecture and engineering in large-scale carrier, web-scale, or service-provider networks. + Comprehensive knowledge and hands-on experience with IGP, BGP, MPLS, and Multicast protocols, including but not limited to IS-IS, OSPF, Segment Routing, BGP, MP-BGP, M-BGP, RSVP-TE, LDP, PIM, IGMP, M-LDP. + Extensive knowledge in: + Routing and switching platforms; General understanding of the role of silicon, optics, and SERDES in those platforms. + MPLS forwarding and control-plane mechanisms. + VPN concepts such as Layer-3 VPNs, VPLS, EVPN. + Multicast protocols and networks such as PIM, IGMP, Rosen, NG-MCAST. + Design and support of large-scale BGP infrastructures (e.g., multi-tiered route-reflection, Route scales). + Direct experience in designing and supporting large-scale IGP infrastructures (>1000 nodes). + Direct experience in implementing network infrastructures using merchant silicon platforms. + Experience in design and implementation of Metro-Ethernet technologies and concepts including Ethernet IEEE802.3, OAM, QinQ, Mac-in-Mac/PBB, MEF standards, and service profiles; including the use of MPLS or other technologies to scale carrier-grade Metro-Ethernet infrastructures. + Experience and knowledge in network Automation, Software Defined Networking (SDN), Virtualization, and its underlying concepts such as automation, programmability, and orchestration (Netconf, gNMI, gRPC, Ansible, Python), Abstraction of control and forwarding planes, Network function virtualization (VMs, Docker, Kubernetes), Knowledge of APIs and telemetry. + Demonstrated experience in performing and delivering proof-of-concepts, technical and economic evaluations, and platform selection in support of Internet, Enterprise, and Metro-Ethernet infrastructures. + Provide leadership within the IP and Optical / Transport Architecture groups and across multi-functional organizations. + Strong negotiation skills; direct experience in negotiating large capital, multi-year vendor contracts. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. **Location Based Pay Ranges** **$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY** **$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI** **$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA** Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-JS1 Requisition #: 339028 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $164k-218.7k yearly 60d+ ago
  • Information Security Engineer - Black Lotus Labs Threat Researcher (Crimeware)

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Black Lotus Labs is seeking a Security Engineer on the Research & Analysis team to specialize in Threat Research with an emphasis on the Crimeware and Ransomware ecosystem, proactively identifying and disrupting adversary infrastructure. This team leverages Lumen's global visibility of one of the world's largest and most interconnected IP backbones and a petabyte-scale compute cluster to perform cutting edge threat research, hunting and tracking advanced persistent threat actors (APTs) and emerging criminal activity as the threat actors traverse the internet. They empower customers to stay ahead of the evolving threat landscape. **Location** This is a remote position open to candidates based anywhere in the U.S. **The Main Responsibilities** + Conduct threat research across technical data sets, fusing Black Lotus Labs telemetry with third party data sets, to automate detection of the latest threat attacker tools, techniques and procedures (TTPs) with a goal of automating detection. + Use industry-leading technical knowledge of adversary capabilities and infrastructure and define, develop, and implement techniques to lead the team in tracking sophisticated adversaries, delivering actionable threat intelligence data to Lumen customers. + Serve as Threat Research Subject Matter Expert, offering guidance and support to the Black Lotus Labs team on threat hunting activities, such as identifying knowledge gaps, troubleshooting technical challenges, developing solutions, and mentoring team members in overcoming obstacles. Set priorities for what threats to analyze to maximize team's impact. + Lead and enhance threat hunting operations by actively engaging with other research teams, building strong partnerships to achieve shared goals, exploring new data sources, and mentoring team members in executing workflows and solving complex challenges. + Provide expert analysis and strategic insights on emerging threats and vulnerabilities, translating complex technical information into actionable intelligence for executive leadership and external stakeholders. + Spearhead thought leadership initiatives by leading Black Lotus Lab's voice at security conferences and internal executive briefings. **What We Look For in a Candidate** + Fluency in the ransomware attack chain, adversary TTPs, and detection techniques with an emphasis on detections of adversary infrastructure using network telemetry. + Proven experience in threat hunting and in-depth technical security research, demonstrating a strong track record of successfully identifying, tracking, and disrupting cybercriminal threat actors. + Deep understanding of advanced threat hunting methodologies, attacker tactics, techniques, and procedures (TTPs), and the ability to derive actionable threat hunts from complex data sets. + Demonstrated experience building prototype threat hunting solutions and large data analysis tools with Python (or other equivalent languages) on distributed computing frameworks. + Proven experience initiating and coordinating technical projects focused on telemetry collection, TTP based threat hunting, or developing threat hunt tools that have cross-organization impact on threat visibility, including leading private-public partnerships and multi-company collaborations. + Exceptional communication and presentation skills, including the ability to clearly and concisely convey complex technical information to both technical and non-technical audiences, ranging from executives and board members to conference attendees and internal stakeholders. + Experience developing threat research thought leadership such as blogs and presenting at industry conferences and in the media. + Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands in a fast-paced environment. + Proven ability to lead and manage complex technical projects, effectively driving them to successful completion. Well-experienced candidates may also have the following skills: + Proficiency in malware reverse engineering and incident response. + 5+ years of experience leading teams of technical threat discovery professionals. + Software development experience in Docker and big data technologies like Hadoop, Spark, and Tensor Flow. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA \#GSS \#LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure Requisition #: 340001 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $142.6k-190.1k yearly 60d+ ago
  • Financial Analyst

    East Bay Community Action Program 3.8company rating

    Rhode Island jobs

    Financial Analyst - Transform Lives Through Financial Excellence East Bay Community Action Program Newport, RI Make Your Numbers Matter Are you a financial professional who wants to see the real-world impact of your work? Do you dream of using your analytical skills to strengthen programs that change lives rather than just improve bottom lines? This is your opportunity. At East Bay Community Action Program, every budget you build, every variance you analyze, and every financial insight you provide directly supports programs serving our community's most vulnerable populations. Your expertise won't just live in spreadsheets it will fuel health services, community programs, and initiatives that create lasting change. Why This Role is Different Mission-Driven Impact In the nonprofit world, financial stewardship isn't just about compliance it's about maximizing every dollar to serve more people. Your analysis directly answers questions like: "Can we serve 50 more families?" or "How can we expand this life-changing program?" You'll see the human impact behind every number. Strategic Influence Work shoulder-to-shoulder with Senior Leadership and Program Directors who are passionate about their work. You won't just report numbers you'll be a trusted advisor helping shape program strategy and organizational direction. Your financial insights will drive decisions that matter. Variety and Growth No two days are the same in nonprofit finance. You'll master grant management, navigate complex funding streams, develop innovative dashboards, support audits, and become an expert in the unique financial landscape of mission-driven organizations. It's the perfect environment for someone who loves learning and variety. Collaborative Culture Work with program managers who are deeply committed to their communities. You'll build meaningful relationships as you help them understand their budgets, plan for sustainability, and achieve their program goals. Your financial guidance enables their mission. Work-Life Balance Enjoy the flexibility of hybrid work while being part of a supportive team environment where your contributions are valued and recognized. What You'll Do Daily Be a Financial Storyteller Transform complex data into compelling narratives. Prepare financial reports that compare budget to actuals and year-over-year trends, helping leaders understand what the numbers are really saying about program health and sustainability. Empower Program Leaders Partner with Program Directors to build realistic grant budgets and monitor spending throughout the year. Your regular check-ins help them stay on track and make informed decisions about their programs. Ensure Mission Sustainability Prepare and submit contract invoices that bring in crucial funding. Your accuracy and timeliness ensure cash flow that keeps programs running and people served. Guard Public Trust Support audits and fiscal reviews with meticulous documentation, demonstrating to funders and the community that every dollar is used responsibly and effectively. Drive Innovation Develop new dashboards and reporting tools in Sage Intacct that give leaders real-time insights to make better, faster decisions. Shape the Future Play a vital role in the annual budget process, helping leaders dream about what's possible while keeping those dreams financially grounded. You're a Great Fit If You Have The Foundation Bachelor's degree in Accounting, Finance, or related field with 3-5 years as a Financial Analyst or Senior Accountant. Nonprofit or healthcare experience is highly valued you understand that mission and margin must coexist. The Technical Chops Excel proficiency that goes beyond basic formulas Solid grasp of accounting principles and GAAP Experience with budgeting, forecasting, and financial analysis Knowledge of grant management and compliance Familiarity with accounting software (Sage Intacct experience is a bonus) The Right Mindset Mission-focused: You're energized by work that serves a greater purpose Detail-obsessed: You catch the small errors that others miss Clear communicator: You can explain financial concepts to non-financial people Collaborative spirit: You thrive on building relationships and helping others succeed Adaptable: You handle multiple priorities with grace and flexibility Analytical thinker: You don't just see numbers you see patterns, opportunities, and solutions What Makes This Opportunity Special This isn't corporate finance where success is measured in shareholder value. Here, your success is measured in programs funded, communities served, and lives changed. You'll gain expertise that's increasingly valued as nonprofits professionalize their financial operations, positioning yourself for a rewarding career in the mission-driven sector. You'll work for an organization that lives its values, where fiscal responsibility directly enables social impact. Every grant budget you help create, every financial insight you provide, and every variance you catch contributes to East Bay Community Action Program's ability to serve those who need it most. Location: 19 Broadway, Newport, with approved remote work flexibility Ready to Use Your Talents for Good? If you're ready to bring your financial expertise to work that matters, where your skills directly contribute to community wellbeing and social change, we'd love to hear from you. Join us in proving that exceptional financial management and powerful social mission aren't just compatible they're essential partners. East Bay Community Action Program is an equal opportunity employer committed to building a diverse team united by shared values and dedication to community service.
    $47k-64k yearly est. 1d ago
  • Lead Software Engineer

    Lumen 3.4company rating

    Providence, RI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen is seeking a highly skilled Lead Software Engineer to join our Enterprise Billing space, specifically supporting the Post Billing team. In this role, you will collaborate with team Architects, Product Owners, and Developers to ensure billing solutions are developed accurately and on time. You will play a key part in launching new products, integrating them into our billing ecosystem, and ensuring seamless post-billing operations. Additionally, you will contribute to strategic initiatives such as migrating legacy billing systems to the Azure cloud, modernizing infrastructure, and optimizing performance for scalability. The role also includes supporting production environments, troubleshooting critical issues, and deploying emergency patches to maintain system reliability and uptime. The ideal candidate is an initiative-taker who can quickly understand complex applications, propose innovative solutions, and drive implementation across both development and operational efforts. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Collaborate with developers, testers, and product owners to design, develop, test, and support new software features and enhancements for billing systems. + Design and implement scalable technical solutions to support new product launches and ensure continuity of billing operations. + Collaborate with cross-functional teams to analyze business needs and translate them into clear, actionable technical requirements. + Develop into and serve as a subject matter expert (SME) for billing applications, processes, and system integrations. + Develop and maintain automated tests, including test case creation and implementation of testing frameworks to ensure software quality. + Write unit tests, troubleshoot integration issues, and deploy emergency patches to resolve critical billing system incidents. Deliver high-performance systems that meet or exceed defined Service Level Agreements (SLAs) for performance and reliability. + Manage multiple development tasks and projects simultaneously, prioritizing effectively to meet deadlines and business needs. Contribute to cloud migration and modernization efforts for billing applications, with a focus on scalability and maintainability. **What We Look For in a Candidate** **Required Qualifications:** + 6+ years of experience with a bachelor's degree or equivalent education and experience (Computer Science or similar preferred); 4+ years with a master's degree. + Strong understanding of software development methodologies, coding standards, and best practices. + Hands-on experience with Agile methodologies, including sprint planning, backlog grooming, daily standups, and retrospectives. + 5+ years of development experience with programming languages such as C# and SQL. Proficient in web development using ASP.NET Core, Angular, and Blazor. + Skilled in relational database management (MSSQL, Oracle), including writing complex queries, stored procedures, and designing database objects. + Familiar with structured data formats such as XSD, XML, JSON, and YAML. + Experience with version control systems like TFS, Git, or SVN. Proficient in designing and consuming RESTful APIs. **Preferred Qualifications:** + Understanding of security best practices in application and data development. + Experience building scalable, high-performance systems for processing large volumes of data. + Self-motivated, detail-oriented, and highly organized, with a strong sense of ownership. + Quick to learn and adapt to new technologies and tools. Excellent problem-solving, time management, and communication skills (both written and verbal). + Exposure to cloud platforms, especially Microsoft Azure, is highly desirable. + Experience with DevOps practices and CI/CD pipelines is a plus. + Experience in the telecommunications industry is a plus. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LI-VK1 Requisition #: 340922 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 2d ago
  • Hybrid Medical Assistant/Front Desk Receptionist

    Tri-County Community Action Agency 3.6company rating

    Johnston, RI jobs

    Health Center Full-time (40 Hours per week) General Responsibility: The Hybrid Medical Assistant / Front Desk Receptionist is an essential member of the care team who provides both clinical support to providers and administrative support at the front desk. This dual role ensures continuity and efficiency in patient care and front office operations. Specific Responsibilities: Medical Assistant Duties: Work directly with primary care providers as part of the patient care team. Welcome and escort patients from the waiting area to exam rooms. Record vital signs (blood pressure, temperature, height, weight, pulse) and input data into the Electronic Medical Record (EMR). Collect and document patient history, medication lists, hospital/ER visits, and presenting concerns. Performs routine diagnostic tests (Urinalysis, HCG, HGB, blood glucose, urine drug screens, stool cards (FOBT), rapid strep, rapid HIV, rapid flu, lead tests and Hgb A1C according to Tri-County policies, procedures, protocols and standing orders. Perform pre-visit planning and complete Review of Systems (ROS) and History of Present Illness (HPI). Administer Patient Health Questionnaires (PHQ-2, PHQ-9, GAD-7, CAGE) to support behavioral health screening. Ensure clinical areas are clean, stocked, and compliant with infection control protocols. Front Desk Receptionist Duties: Greet and check-in patients in a professional and welcoming manner. Maintain accurate patient records and update EMR as needed. Assist with managing patient flow and coordination between front desk and clinical staff. Provide general administrative support to ensure smooth clinic operations. Correctly identifies appropriateness of appointment scheduling. Directs emergent needs to nurse team for further triage. Responsible for complete and accurate data entry for all information which includes patient registration, encounter billing information, and changes in insurance information. Responsible for assisting in answering all incoming calls and taking accurate messages. Responsible for confirming, cancelling, or rescheduling appointments. Assist in scheduling appointments and directing appropriate calls to the nurse triage team. Responsible for completing end of day closing reports. Qualifications: High School Diploma/GED and a graduate of a formal Medical Assistant training program (at least 12-month program) is required. Strong computer skills. CPR certification. Physical Effort/Environment: Moderate physical activity: walking, standing, sitting, bending, stooping and occasional lifting. Frequent use of phone, computer, writing, taking vital signs and verbal communication. Need to be able to sterilize instruments, clean the waiting room and exam rooms as needed. Significant exposure to blood borne pathogens, respiratory disease, infectious diseases and other biohazardous materials requiring universal standard precautions for medical practitioners. Work Schedule Demands: Full-time position as dictated by need, Chief Executive Officer, Chief Operating Officer, Health Center Director and/or Medical Director. Will be required to work one evening. Confidentiality of Information: Full access to patient's electronic medical record Some access to financial/statistical material. Maintains patient confidentiality at all levels of interaction in accordance with State and Federal laws and Tri-County policies and procedures. Special Qualifications: Excellent oral and written skills are necessary, experience with NextGen is preferred. Must be able to clearly present information to patients and employees, be dependable, flexible and show initiative. Bilingual a plus. Must be motivated to work as part of the Clinical Team in providing comprehensive primary care services to patients. Professional telephone manner. Demonstrate an understanding of everyone's experiences, every day. Ensuring the delivery of services that recognizes and respects that every moment matters. Competitive Benefit Package: We offer an excellent, competitive salary and benefits package including Health, Dental, Vision, Life, and Disability insurance, as well as a 403b Savings Plan/Pension with an Agency match, Vacation, Sick, Holiday time and access to Agency-sponsored EAP services for employees and their families. Many training opportunities are available that include, but are not limited to various educational experiences, certificate programs, CPR and First Aid training as well as ongoing occasions for additional learning. Tri-County is a qualified entity for employees to access loan repayment opportunities. Application Process: Please visit our website at ******************* to view our current openings. Click on the Job Opportunities link on the bottom of the page; click on “To view all available employment opportunities, click HERE”. Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.
    $36k-45k yearly est. Auto-Apply 50d ago

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