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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $37,202 | $17.89 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $138,353 | $67 | - |
| 2 | Customer Account Executive | $110,977 | $53 | - |
| 3 | Customer Relationship Specialist | $85,779 | $41 | - |
| 4 | Customer Service Expert | $84,671 | $41 | - |
| 5 | Customer Care Executive | $76,571 | $37 | - |
| 6 | Service Advisor | $76,381 | $37 | - |
| 7 | Senior Representative | $72,355 | $35 | - |
| 8 | Customer Service Professional | $69,180 | $33 | - |
| 9 | Telephone Service Adviser | $67,390 | $32 | - |
| 10 | Customs Consultant | $65,537 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | UMass Memorial Health | $35,872 | $17 | 7 |
| 2 | Winchester Hospital | $35,623 | $17 | - |
| 3 | Boston Medical Center | $35,572 | $17 | 16 |
| 4 | Beth Israel Deaconess Medical Center | $34,987 | $17 | - |
| 5 | Hawaii Pacific Health | $34,235 | $16 | 43 |
| 6 | Brockton Neighborhood Health Center | $34,141 | $16 | - |
| 7 | Harvard Street | $33,993 | $16 | - |
| 8 | Loudoun Medical Group | $33,764 | $16 | - |
| 9 | Connecticut Children's Medical Center | $33,721 | $16 | 1 |
| 10 | Fenway Health | $33,552 | $16 | - |
| 11 | Kadlec Regional Medical Center | $33,090 | $16 | - |
| 12 | Henry Ford Health System | $32,938 | $16 | - |
| 13 | Allegheny Health Network | $32,915 | $16 | 2 |
| 14 | Allina Health | $32,538 | $16 | 6 |
| 15 | Cambridge Health Alliance | $32,488 | $16 | 1 |
| 16 | Boston Health Care for the Homeless Program | $32,426 | $16 | - |
| 17 | Ochsner Health | $32,080 | $15 | 51 |
| 18 | North Country HealthCare | $32,025 | $15 | - |
| 19 | Sanford Health | $31,876 | $15 | 69 |
| 20 | Selective | $26,071 | $13 | - |