Instructor, Fiber Optic Technician
Cleveland, OH
Department: School of Advanced Manufacturing, Engineering, and Computer Science Reports To: Dean of Advanced Manufacturing & Engineering Recruitment Type: External/Internal Employment Type: Part-Time Faculty
Union Position: Non-Union
Work Schedule: Monday - Friday Standard College Hours and/or some evenings. The days and hours are flexible, so we can work with the candidate's schedule.
Number of Openings: 0
Job Description:
SUMMARY
Provides instructional training for the Certified Fiber Optic Technician and Installer program, a non-credit program within the Workforce, Community and Economic Development Division. Training prepares students to pass FOA's Certified Fiber Optic Technician Exam.
ESSENTIAL FUNCTIONS
* Responsible for providing instruction and preparing lesson plans based on established curriculum of The Fiber Optic Association.
* Maintains accurate, up-to-date records of student academic and attendance performance.
* Continually promotes students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, problem solving, and decision-making.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* 5 years of industry experience in a related field including documented experience installing and testing fiber optic networks.
* Familiarity with Fiber Optic Equipment, Experience with fusion splicing and several termination types, experience testing with visual inspection, VFL, OLTS, OTDR
* Required FOA certification FOA CFOS/I Instructor Certification (must be certified prior to first day of class).
* Applicants meeting these requirements will be required to take one or more online courses and exams on their knowledge and may be required to show evidence of appropriate skills and abilities.
* Knowledge of course curriculum created by the Fiber Optic Association
* Advanced communication (verbal, written, and interpersonal) and organizational skills.
* Sensitivity to respond appropriately to the needs of a diverse population.
* Participation in multiple installation jobs, preferably including premises and OSP installations.
* Experience preparing various cable types.
COMPETENCIES
CRITICAL COMPETENCIES
* Service Focus
* Communication
* Quality of Work
VERY IMPORTANT COMPETENCIES
* Time Utilization
* Collaboration
IMPORTANT COMPETENCIES
* Adaptability
* Continuous Improvement
PREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* FOA CFOS/I Instructor Certification (must be certified prior to first day of class).
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* The work is performed in a normal, professional office environment;
* The work area is adequately lighted, heated and ventilated;
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type, as well as the equipment required for a Fiber Optic Technician. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.
Set-Rate Non-Bargaining Part-Time Position: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $36.00/ hour.
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Retail Display Installer - Technology
Youngstown, OH
Job Type:
Per Required Need
2020 Companies is hiring a part-time merchandising Field Service Representative!
The Field Service Representative role involves many responsibilities, focusing on job execution, directive execution, task follow-through, and communication within the shared services leadership. The representative will perform various tasks, including break-fix repairs, display installation, and general merchandising.
What's in it for you?
Hourly pay starting at $16.25 per hour, based on experience and location
Next-day pay on-demand with DailyPay
Paid mileage and drive time
Flexible availability Monday through Friday
Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
Variety of job tasks
Paid travel within the assigned market
Job Description:
Key Responsibilities:
Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
Representatives are responsible for keeping their availability updated and accurate.
Fully complete all assigned jobs on or before scheduled end dates.
Installing and building displays, end caps, and fixturing.
Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.
Maintaining and updating displays according to planograms/ client requests.
Conducting break-fix repairs to ensure displays and fixtures are fully functional.
Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
Manage virtual software and ensure successful execution of related tasks and timelines.
Contribute to the team's success by assisting other members as needed.
Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
Work independently in a fast-paced environment.
Participate and complete training and certification programs.
Accurately track, record, and communicate activity via designated systems/ workflows.
Available for weekend assignments as needed.
Scheduling / Planning
Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. This role involves executing multiple job functions as agreed upon.
Accept and schedule all assigned jobs within 48 hours of receipt
Project Execution
Following all directives as provided, executing fully and completely
Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.
Relationship Development:
Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.
Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.
Leadership & Cross-functional Work:
Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company.
Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members.
Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.
Customer & Client Satisfaction:
Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.
Be open to provide and receive feedback.
Qualifications:
Age / Eligibility
Must be 18 or older (due to insurance requirements).
Must be authorized to work in the United States
Availability
Flexible availability Monday through Friday.
Weekend and holiday availability as needed.
Early morning and late-night availability as needed.
Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
Physical Abilities
Climb a ladder up to 10 feet in height.
Safely lift and carry up to 60lbs.
Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
Adaptability
Ability to adjust to the ever-changing variety of tasks and work environments.
Communication Skills
Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates.
Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.
Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
Education
A high school diploma or equivalent is typically required.
Previous retail or merchandising experience is beneficial but not mandatory.
Experience Preferred
Installation and merchandising experience.
Proficiency with hand and power tool usage.
Ability to follow planogram (POG) directives and secondary communication.
Technology
Must own an Android or Apple mobile device to upload photos and data.
Must be able to successfully navigate various communication platforms and applications independently.
Training
Must complete all training assignments and tasks within a designated time frame.
Agents are expected to be able to work collaboratively and autonomously.
Transportation and Travel
Must have reliable transportation.
Valid driver's license and proof of insurance.
Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.
Leadership & Communication:
Superior leadership skills and strong professional communication and presentation skills.
Ability to make sound decisions, show good judgment and problem-solve effectively.
Capable of working autonomously with excellent time management and reporting skills.
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyRetail Display Installer - Technology
Youngstown, OH
Job Type: Per Required Need 2020 Companies is hiring a part-time merchandising Field Service Representative! The Field Service Representative role involves many responsibilities, focusing on job execution, directive execution, task follow-through, and communication within the shared services leadership. The representative will perform various tasks, including break-fix repairs, display installation, and general merchandising.
What's in it for you?
* Hourly pay starting at $16.25 per hour, based on experience and location
* Next-day pay on-demand with DailyPay
* Paid mileage and drive time
* Flexible availability Monday through Friday
* Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
* Variety of job tasks
* Paid travel within the assigned market
Job Description:
Key Responsibilities:
* Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
* Representatives are responsible for keeping their availability updated and accurate.
* Fully complete all assigned jobs on or before scheduled end dates.
* Installing and building displays, end caps, and fixturing.
* Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.
* Maintaining and updating displays according to planograms/ client requests.
* Conducting break-fix repairs to ensure displays and fixtures are fully functional.
* Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
* Manage virtual software and ensure successful execution of related tasks and timelines.
* Contribute to the team's success by assisting other members as needed.
* Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
* Work independently in a fast-paced environment.
* Participate and complete training and certification programs.
* Accurately track, record, and communicate activity via designated systems/ workflows.
* Available for weekend assignments as needed.
Scheduling / Planning
* Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. This role involves executing multiple job functions as agreed upon.
* Accept and schedule all assigned jobs within 48 hours of receipt
Project Execution
* Following all directives as provided, executing fully and completely
* Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.
Relationship Development:
* Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.
* Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.
Leadership & Cross-functional Work:
* Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company.
* Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members.
* Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.
Customer & Client Satisfaction:
* Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.
* Be open to provide and receive feedback.
Qualifications:
Age / Eligibility
* Must be 18 or older (due to insurance requirements).
* Must be authorized to work in the United States
Availability
* Flexible availability Monday through Friday.
* Weekend and holiday availability as needed.
* Early morning and late-night availability as needed.
* Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
Physical Abilities
* Climb a ladder up to 10 feet in height.
* Safely lift and carry up to 60lbs.
* Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
Adaptability
* Ability to adjust to the ever-changing variety of tasks and work environments.
Communication Skills
* Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates.
* Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.
* Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
Education
* A high school diploma or equivalent is typically required.
* Previous retail or merchandising experience is beneficial but not mandatory.
Experience Preferred
* Installation and merchandising experience.
* Proficiency with hand and power tool usage.
* Ability to follow planogram (POG) directives and secondary communication.
Technology
* Must own an Android or Apple mobile device to upload photos and data.
* Must be able to successfully navigate various communication platforms and applications independently.
Training
* Must complete all training assignments and tasks within a designated time frame.
* Agents are expected to be able to work collaboratively and autonomously.
Transportation and Travel
* Must have reliable transportation.
* Valid driver's license and proof of insurance.
* Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.
Leadership & Communication:
* Superior leadership skills and strong professional communication and presentation skills.
* Ability to make sound decisions, show good judgment and problem-solve effectively.
* Capable of working autonomously with excellent time management and reporting skills.
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-Apply