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The differences between electronics engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an electronics engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $93,985 average annual salary of an electronics engineer.
The top three skills for an electronics engineer include analog, RF and power electronics. The most important skills for a customer engineer are customer service, technical problems, and level agreements.
| Electronics Engineer | Customer Engineer | |
| Yearly salary | $93,985 | $101,212 |
| Hourly rate | $45.19 | $48.66 |
| Growth rate | 3% | 3% |
| Number of jobs | 83,870 | 44,709 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 46% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
An electronics engineer specializes in designing and developing electronic components and systems, ensuring efficiency in all aspects. They are primarily responsible for conducting tests and maintenance for systems, identifying any faults or inconsistencies, and performing corrective measures right away. Moreover, an electronics engineer must coordinate with clients to consult them on their needs and meet with other skilled engineers to ensure optimal quality of equipment. An electronics engineer may also perform administrative tasks, mainly to produce progress reports and presentations, manage schedules, and craft instructional written materials for all electronic systems.
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Electronics engineers and customer engineers have different pay scales, as shown below.
| Electronics Engineer | Customer Engineer | |
| Average salary | $93,985 | $101,212 |
| Salary range | Between $68,000 And $129,000 | Between $77,000 And $131,000 |
| Highest paying City | Berkeley, CA | San Francisco, CA |
| Highest paying state | Rhode Island | New Jersey |
| Best paying company | Meta | |
| Best paying industry | Technology | Start-up |
There are a few differences between an electronics engineer and a customer engineer in terms of educational background:
| Electronics Engineer | Customer Engineer | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northeastern University | Stanford University |
Here are the differences between electronics engineers' and customer engineers' demographics:
| Electronics Engineer | Customer Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 91.2% Female, 8.8% | Male, 90.4% Female, 9.6% |
| Race ratio | Black or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.4% Asian, 15.8% White, 63.0% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |