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Electronics engineer vs customer engineer

The differences between electronics engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an electronics engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $93,985 average annual salary of an electronics engineer.

The top three skills for an electronics engineer include analog, RF and power electronics. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Electronics engineer vs customer engineer overview

Electronics EngineerCustomer Engineer
Yearly salary$93,985$101,212
Hourly rate$45.19$48.66
Growth rate3%3%
Number of jobs83,87044,709
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does an electronics engineer do?

An electronics engineer specializes in designing and developing electronic components and systems, ensuring efficiency in all aspects. They are primarily responsible for conducting tests and maintenance for systems, identifying any faults or inconsistencies, and performing corrective measures right away. Moreover, an electronics engineer must coordinate with clients to consult them on their needs and meet with other skilled engineers to ensure optimal quality of equipment. An electronics engineer may also perform administrative tasks, mainly to produce progress reports and presentations, manage schedules, and craft instructional written materials for all electronic systems.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Electronics engineer vs customer engineer salary

Electronics engineers and customer engineers have different pay scales, as shown below.

Electronics EngineerCustomer Engineer
Average salary$93,985$101,212
Salary rangeBetween $68,000 And $129,000Between $77,000 And $131,000
Highest paying CityBerkeley, CASan Francisco, CA
Highest paying stateRhode IslandNew Jersey
Best paying companyMetaGoogle
Best paying industryTechnologyStart-up

Differences between electronics engineer and customer engineer education

There are a few differences between an electronics engineer and a customer engineer in terms of educational background:

Electronics EngineerCustomer Engineer
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityStanford University

Electronics engineer vs customer engineer demographics

Here are the differences between electronics engineers' and customer engineers' demographics:

Electronics EngineerCustomer Engineer
Average age4545
Gender ratioMale, 91.2% Female, 8.8%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.4% Asian, 15.8% White, 63.0% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between electronics engineer and customer engineer duties and responsibilities

Electronics engineer example responsibilities.

  • Lead manufacturing testing effort for VT-1 missile program.
  • Manage technicians throughout design, development, construction, testing, ISO quality assurance, and field/flight/wind tunnel test support phases.
  • Design automated lab system for troubleshooting HVAC PC boards in AMTRAK trains, to achieve shorter fault diagnostics time lab repairs.
  • Manage technicians during prototyping stage.
  • Coordinate with senior electrical engineers and achieve hands-on experience on coal fire plant power generation and power transformers, circuit breakers.
  • Interface with firmware team to define and develop custom FPGA RTL.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Electronics engineer vs customer engineer skills

Common electronics engineer skills
  • Analog, 6%
  • RF, 6%
  • Power Electronics, 6%
  • DOD, 4%
  • Test Equipment, 4%
  • PCB, 4%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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