TurboTax Customer Service Representative - Work from Home
Turbotax
Remote job in Charleston, WV
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$24k-31k yearly est. 22d ago
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Remote Legal Expert - AI Trainer
Superannotate
Remote job in Charleston, WV
In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law.
• 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science.
• Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses.
• Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes.
• Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency.
• Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
$54k-96k yearly est. 1d ago
Work from Home - Need Extra Cash??
Launch Potato
Remote job in Charleston, WV
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$20k-47k yearly est. 1d ago
Manager, LMS Administration and Operations (Princeton, Hybrid)
Otsuka America Pharmaceutical Inc. 4.9
Remote job in Charleston, WV
The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers.
****
+ Responsible for the operational oversight of all LMS activities including but not limited to:
+ Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements.
+ Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed
+ Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes.
+ Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested.
+ Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset.
+ Partner across departments as necessary to initiate timely and compliant learning initiatives
+ Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates.
+ Ensure operational alignment across OAPI/OPDC learning community
+ Develop and deliver LMS platform training when required.
+ Oversee the work of two remote-based contracted resources.
+ Represent Field Training and Development's unique needs at governance and committee meetings/working groups
**Qualifications/ Required**
Knowledge/ Experience and Skills:
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
+ 5+ years of Learning Management System (LMS) experience
+ Advanced working knowledge of LearnShare LMS
+ Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs.
+ Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting
+ Ability to work in a fast-paced environment and be comfortable with consistent change
+ Detail-oriented with strong organizational skills
+ Strong written and verbal communication skills
+ Ability to prioritize and manage multiple responsibilities at once
+ Positive can-do attitude; always willing to learn
+ Strong analytical/technical skills
+ Comfortable with data management/data manipulation
+ Resiliency and tolerance of ambiguity
**Preferred:**
+ Experience in pharmaceuticals/medical devices or other regulated industry
+ Embody a customer service mentality as you communicate and support field sales teams
+ Experience leading Contract Workers remotely
Educational Qualifications
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$32k-47k yearly est. 15d ago
Work From Home - Client Support Manager
Global Elite Texas 4.3
Remote job in Charleston, WV
Step into our legacy of serving working class families, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of virtual sales.
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$29k-42k yearly est. Auto-Apply 12d ago
Global Employment Tax Leader
GE Aerospace 4.8
Remote job in Charleston, WV
We are seeking an experienced and strategic Employment Tax Leader to drive the global employment tax agenda for our organization. This role requires a dynamic professional with deep technical knowledge across employment, mobility, equity awards, bonus compensation and international tax, coupled with the ability to engage and influence across multiple functions and geographies. The successful candidate will lead employment tax strategy and compliance, deliver operational excellence, partner with specialist third parties and represent the company in policy and regulatory matters.
**Job Description**
**Essential Responsibilities:**
+ Define and implement the global employment tax strategy, ensuring alignment with evolving business models, legislation, risk appetite, and technology developments. Lead employment tax aspects of corporate transactions, including business separations, reorganizations, and expansions.
+ Oversee compliance and reporting for employment tax obligations across multiple jurisdictions, including Americas, EMEA, and APAC
+ Partner with Payroll, HR, Compensation, Benefits, Corporate Tax, Legal, and Finance to ensure cohesive execution of employment tax policies.
+ Manage International, US Federal and US state employment tax audits, resolve disputes with tax authorities, and address post-filing notice inquiries.
+ Act as a trusted advisor to internal stakeholders, including Boards of Directors, senior leadership, and global enabling functions.
+ Partner with local Payroll Leaders to provide guidance, coaching and support on employment tax matters.
+ Drive employment tax considerations into HR, pension, sourcing, and compensation processes.
+ Develop critical relationships with employment tax service providers and manage these vendors to ensure performance and value delivery.
+ Innovate through the use of technology, including AI, to enhance compliance, efficiency, and data insight.
+ Represent the organization in external regulatory, legal and tax forum
+ Monitor and influence changes in employment tax legislation and policy that impact the business.
**Qualifications/ Requirements:**
+ Bachelor's degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience)
+ Minimum of five years of experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience.
+ Proven experience leading employment tax strategy and operations for large, multinational organizations..
+ Deep understanding of tax risk, compliance frameworks, and global payroll operations.
**Desired Characteristics:**
+ Tax Advisor or equivalent qualification preferred.
+ Minimum of ten year experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience.
+ Experience with multijurisdictional withholding, reciprocal jurisdictions, and day-counts
+ Track record of managing high-impact projects, including separation and stand-up of complex business entities.
+ Technically adept, with ongoing interest in digital transformation (AI in tax, automation, etc.).
+ Pragmatic and solutions-oriented with strong communication and stakeholder management skills.
+ Proven ability to navigate ambiguity and drive outcomes in complex, cross-functional environments; proven ability to operate successfully across a complex, matrix environment
+ Articulate, adaptable, with excellent inter-personal and cross-cultural skills
+ Skilled in assimilating and interpreting complex concepts and adapting and presenting them to a range of stakeholders
+ Experience influencing at senior levels and across regulatory forums.
+ Strong leadership skills with experience managing teams and third-party providers.
**Pay and Benefits:**
+ The base pay range for this position is $152,300 - 205,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on October 10th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical,emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to aHealth Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling andreferral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matchingcontributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includetuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., isa "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time andfor any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. Thisdocument does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$152.3k-205k yearly 60d+ ago
Technical Lead - Managed Services (Remote)
Cognizant 4.6
Remote job in Charleston, WV
**_*Please note this role is not able to offer visa transfer or sponsorship now or in the future_** As a **Technical Lead - Managed Services** you will make an impact as the primary point of contact for all domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client.
In a Managed Services environment, the technical lead acts as the bridge between Level 1/2 support teams and the core engineering/development teams. Primary goal is ensuring system stability, rapid incident resolution, and continuous operational improvement for the Digital Commerce platform.
Below is a breakdown of day-to-day responsibilities, categorized by function, specifically tailored to the Spring Boot (GCP) and Adobe Experience Manager (AEM) stack.
We believe **remote** is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, if this is a hybrid position, it will require 3-4 days a week in the client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**Location:** **Remote**
**Role & Responsibilities:**
**Incident & Problem Management**
+ High-Severity Incident Command: Lead technical troubleshooting for P1/P2 incidents. You are the "go-to" person when the site goes down or checkout fails.
+ Root Cause Analysis (RCA): Conduct deep-dive investigations into recurring issues.
+ Tech Specifics: Analyze Spring Boot logs (via Splunk/ELK/Cloud Logging) to trace 5xx errors. Investigate Kafka dead-letter queues to find stuck orders or failed messages.
**Database Troubleshooting:**
+ Query MySQL to verify transactional integrity (e.g., "Why did the order status not update?").
+ Inspect MongoDB collections for product catalog inconsistencies.
+ SLA Management: Ensure response and resolution times meet the contractual Service Level Agreements (SLAs).
**Application & Infrastructure Monitoring**
**Proactive Health Checks:**
· Monitor GCP dashboards (Stackdriver/Cloud Monitoring) for CPU spikes or memory leaks in microservices containers
· Check Redis hit/miss ratios to ensure caching is effective and not causing latency
**Batch Job Supervision:**
· Monitor Spring Batch jobs (usually nightly or intra-day) for inventory syncs or pricing updates. Rerun failed steps and fix data anomalies preventing completion.
**AEM & Content Sync:**
· Monitor the replication agents between AEM (Author/Publish) and the commerce engine. Ensure content fragments (images, banners) are rendering correctly on the Node.js front end.
**Release, Deployment & DevOps**
· Release Gatekeeping: Review deployment plans before they go to production to assess risk.
CI/CD Pipeline Support:
· Troubleshoot Jenkins build failures
· Assist with Git merge conflicts or branching strategies during hotfix creation
· Configuration Management: Manage environment variables and secrets in GCP (Secret Manager) or Spring Cloud Config to ensure lower environments match Production configurations where appropriate
**Continuous Improvement & SME Activities**
Knowledge Management: Create and update "Runbooks" and Knowledge Base (KB) articles for L1/L2 support teams (e.g., "How to restart the Apache web server safely" or "Steps to clear the AEM Dispatcher cache").
· Performance Tuning:
· Identify slow API endpoints in Spring Boot.
· Recommend index improvements for MySQL or MongoDB based on slow query logs.
· Capacity Planning: Review traffic trends (e.g., upcoming holiday sales) and recommend scaling strategies for GCP pods
**Vendor Transition & Knowledge Transfer:**
Actively participate in the handoff process from the outgoing vendor, ensuring comprehensive understanding and documentation of existing data pipelines, configurations, and support procedures.
+ Identify potential legal risks and develop strategies to mitigate them.
+ Conduct regular audits to ensure ongoing compliance and process efficiency.
**Required Skills:**
+ Minimum of 12 years relevant work experience
+ **Primary required Tech Stack:** Spring boot Micro services, Spring batch, Node.js
+ **Secondary required Tech-Stack:** Apache, Redis, Mysql, MongoDB, Kafka, Git, Jenkins, Adobe Experience Manager.
Applications will be accepted until **01/13/2026**
The annual salary for this position is between **$100,890 - $186,500** depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. This is a 1099 commission-only role with warm leads provided, remote work, and a pathway to leadership and agency ownership. We believe in personal development, time freedom, and building generational wealth through proven systems and mentorship.
$39k-70k yearly est. 21d ago
Senior Mechanical Engineer - Data Center (Remote)
Olsson 4.7
Remote job in Charleston, WV
Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; Ohio - Remote; Oklahoma - Remote; Pennsylvania - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
As a Senior Mechanical Engineer, you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as a mechanical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in the Data Center industry is preferred. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ Bachelor's degree in mechanical engineering
+ 5-20 years of mechanical engineering experience
+ Revit experience preferred
+ Central utility experience preferred
+ Data Center experience preferred
+ Licensed PE
+ Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work
+ Investigation and troubleshooting of problems to find solutions
\#LI-DNI
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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$90k-117k yearly est. 22d ago
Supervisor Customer Service Management
Cardinal Health 4.4
Remote job in Charleston, WV
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services.
+ Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members
+ Ability to maintain development/training goals for team members in a 100% remote setting
+ Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program.
+ Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership
+ Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules
+ Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader
+ Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting
+ Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues
+ Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager
+ Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills
**_Qualifications_**
+ Bachelor's degree or equivalent work experience preferred
+ 3-5 years of experience in related field preferred
+ Previous management experience preferred
+ Strong communication and presentation skills
+ Commitment to the continued development of oneself and team members
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations
+ Administers and executes policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact on work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
+ Consistently demonstrate the Cardinal Health values (What we value):
+ Integrity - We hold ourselves to the highest ethical standard
+ Accountable - We bring passion, determination, and grit to deliver on our commitments
+ Inclusive - We embrace differences to drive the best outcomes
+ Mission Driven - We serve the greater goal of healthcare
+ Innovative - We develop new ways of thinking, operating, and serving customers
+ Regularly practice the Cardinal Heath behaviors (The way we act):
+ Invites curiosity
+ Builds partnerships
+ Inspires commitment
+ Develops self and others
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week).
Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $66,500 - $94,900
**Bonus eligible: No**
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** **02/09/2026** *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$29k-35k yearly est. 19d ago
Sr Content Process Manager
Ebsco Information Services
Remote job in Charleston, WV
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
**Your Opportunity**
The Sr Content Process Manager is part of a team responsible for overseeing and managing all elements of the ETL operation, which acquires, stores, processes, enriches, and loads content into EIS products and services. As an individual contributor, you will make decisions that improve the overall health, value, and return on investment of the Content Integration operation. You will own, drive, and develop project roadmaps connected to strategic goals, coordinating with your team and other departments.
This remote position is U.S.-based only (excluding U.S. territories)
**What You'll Do**
+ Inspecting and overseeing contentpipelinesandvendoroperations, both automated and manual, to identify inefficiencies and measure value created, andoptimizecosts.
+ Proposing, planning, measuring, andproject managing large- and small-scaleinitiatives.
+ Tracking and managing content and operational data quality/accuracy, including data describing activity within the operation.
+ Analyzing, tracking, and adjusting resource usage;forecasting, and planningavailable and needed resourcesand costs.
+ Researchingconcepts, techniques, and tools relevant to ETLoperationsand data management (bringing knowledge from "outside the building").
+ Innovatingand prototyping new operational models, tools, andmethods toincrease value delivered or improve cost/value efficiency.
+ Improvingcustomer outcomesandthe overall value of for-sale products and services supported by Content processes;championingand modeling excellence in operationaloversight and management.
**Your Team**
You will be joining the Content Integration team. As a remote team, we value the flexibility and improved work-life balance that comes with working from home. In your role as a Senior Content Process Manager, you'll have access to comprehensive resources, tools, training, and ongoing support to help you thrive and succeed.
**About You**
+ 5-7 years managing data pipelines from an operational perspective.
+ 5-7yearssynthesizing and analyzing data to draw insights, assess operational health, and craft accurate/cohesive narratives.
+ 5-7 years in roles requiring cross-team influence, collaboration, and information sharing.
+ 5-7 years in roles leading and managinghigh-impactprojects and initiatives from ideation to completion.
**What sets you apart**
+ Strong proficiency in SQL and experience using Python or R for statistical analysis and automation.
+ Experience with data visualization tools such as Tableau, PowerBI, or equivalent to convey insights effectively.
+ 2-4years of experiencein the information science or library science field.
**Pay Range**
USD $64,615.00 - USD $92,310.00 /Yr.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.
EBSCO provides a generous benefits program including:
-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
-Retirement Savings Plan
-Paid Parental Leave
-Holidays and Paid Time Off (PTO)
-Mentoring program
And much more! Check it out here: ************************************
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
**Not seeing the perfect job?**
Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below:
Experienced Talent Community (**************************************************
Early Career/Intern Talent Community
**Location** _US-Remote_
**ID** _2025-1867_
**Category** _Information Technology_
**Position Type** _Full-Time Regular_
**Remote** _Hybrid_
$64.6k-92.3k yearly 47d ago
Shuttle Bus Driver - Athletics Department
University of Charleston 4.3
Remote job in Charleston, WV
Home/Job Postings/UC-Charleston/Shuttle Bus Driver - Athletics Department Shuttle Bus Driver - Athletics Department Posted April 2, 2025 Shuttle drivers are responsible for safely transporting students, coaches, clients and/or vendors. The safety of passengers is the prime responsibility of bus drivers. Shuttle bus drivers are expected to provide a superior, safe service. Individual must have good communication skills both oral and written to interact with fellow drivers, maintenance, the operations team as well as the public they serve. Commitment, patience, maturity, and initiative are required qualities. This is a part-time, temporary, as-needed position with the University.
Essential Functions:
* Drive safely, responsibly and be prepared for all road conditions
* Respect equipment, students, coaches, fellow employees and relate to all levels of staff and management
* Follow all traffic laws and posted speed limits
* Inspect vehicle to ensure that it is functioning correctly (emphasis on ensuring adequate fluid levels)
* Complete all applicable paper work required
* Maintain radio contact and use proper radio protocol
* Fuel bus as required and record information as per procedure
* No passengers on while fueling
* Maintain a clean bus
* Must attend required safety meetings and other training sessions
* Report unsafe conditions
* Report an injury
* Use the safe work procedures
* Patience is necessary when dealing with heavy traffic
* Cooperate with the employer through involvement in all aspects of the health and safety management system
Preferred Qualifications:
* High school diploma or equivalent
* Candidates must meet state and federal regulations
* Commercial driver's license, or CDL
* Drivers must also obtain a passenger endorsement allowing you to transport people
* Minimum six months experience as a licensed commercial driver and good driving skills and record
* Interpersonal skills
Review of resumes will begin immediately and continue until the position is filled.
Interested applicants should submit a current resume to:
University of Charleston
Attention: Todd Diuguid
2300 MacCorkle Ave. SE
Charleston, WV 25304
********************
The University of Charleston is an Equal Opportunity Employer.
$47k-53k yearly est. Easy Apply 60d+ ago
Associate Service Desk Technician - Tier I (SCA -Shift 1 & 3, Sat)
Govcio
Remote job in Charleston, WV
GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions.
Success in this role requires not only strong technical knowledge but also a deep commitment to service excellence, empathy, and the ability to guide non-technical users through troubleshooting and training in a clear and reassuring manner.
This position is fully remote located within the continental United States. If you are local in the DC/MD/VA area, you will be required to attend the 1-week long training session in the Herndon, VA office.
**Responsibilities**
+ Provide professional and timely technical support via phone, chat, and ticketing system.
+ Support initial mobile device setup, login credentials, application configuration, and user navigation.
+ Accurately document and update support tickets in ServiceNow, ensuring compliance with contractual obligations and internal standards.
+ Use probing questions and active listening to understand customer issues and provide tailored guidance.
+ Escalate issues appropriately while maintaining ownership through resolution.
+ Provide clear and reassuring guidance to end users while diagnosing and resolving issues.
+ Communicate complex technical concepts in clear, user-friendly language.
+ Meet or exceed performance metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT).
+ Stay composed and professional in high-stress situations; focus on delivering a positive user experience.
+ Proactively alert leadership to any emerging issues or trends that may impact service delivery.
+ Collaborate with peers and leadership in a team-driven environment to continuously improve service quality.
+ Remain composed and focused on customer satisfaction while troubleshooting and resolving issues.
+ Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable attendance is essential.
+ Embrace a team-oriented approach!
**Shift:**
**Regularly Scheduled Hours**
**Defined Shift**
Tue-Sat, 10:30 AM-7:00 PM
Shift 1 (Tue-Fri) / Shift 3 (Sat)
**WHAT YOU'LL BE DOING**
As a Tier 1, you will have a strong passion for technology, particularly iOS and Android products. You have the ability to adapt to evolving products, software, and hardware. You have the tenacity to work with non-technical end-users until they truly become independent and able to perform basic device functions on their own.
+ Answer incoming customer calls into the Tier 1 Help Desk
+ Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered and according to defined ticket compliance requirements
+ Ask probing questions, listen, and record data capture details and actions performed in all customer tickets
+ Ensure problem ownership, escalate issues through proper channels
+ Provide reassurance to end users when delivering solutions and diagnosing issues
+ Advise management of potential risks that may have impact on customer base and operating environment
+ Promote end-user satisfaction in adherence to established performance metrics
**Qualifications**
**Required Skills and Experience:**
+ High school diploma required; Associate's or Bachelor's degree preferred.
+ Minimum 1 year of technical support, help desk, or call center experience (or relevant degree/certification in lieu of experience).
+ Strong working knowledge of mobile devices (Android/iOS), tablets, Windows/Mac PCs, and video conferencing platforms.
+ Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow).
+ Excellent customer service and communication skills (verbal and written).
+ Ability to handle confidential information (PHI/PII) with discretion and integrity.
+ Demonstrated reliability, punctuality, and consistent attendance.
+ Ability to stay calm and focused when troubleshooting with end-users who may have limited technical knowledge.
**Clearance Requirement:**
+ Must be able to obtain and maintain a Public Trust Security Clearance.
+ U.S. citizenship required.
**Preferred Skills and Experience:**
+ Certifications such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification.
+ Experience supporting Cisco videoconferencing systems or mobile network troubleshooting.
+ Knowledge of medical terminology or prior experience in healthcare IT support.
+ Prior military service and/or experience working with or supporting the military and veteran community
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $47,500.00 - USD $47,500.00 /Yr.
Submit a referral to this job (***************************************************************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-7224_
**Category** _Information Technology_
**Position Type** _Full-Time SCA_
Job Description
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
$81k-174k yearly est. 12d ago
Manager, Risk Adjustment Operations - Remote
Datavant
Remote job in Charleston, WV
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**What We're Looking For:**
The Manager, Risk Adjustment Operations is responsible for the oversight and management of coding production, quality, and vendor management. This role is responsible for ensuring adherence to departmental goals, quality standards, metrics, policies, etc. They will provide leadership and guidance regarding activity, status, trends, coaching/feedback methods and coordination of additional resources to support coding production and quality.
**What You Will Do:**
+ Create and manage team's daily, weekly and monthly production and quality goals to ensure that department objectives are met.
+ Cross functional collaboration to ensure that QA, trends and education is provided timely and accurately to team members.
+ Maintain internal coding policies and procedures to ensure compliance, coding consistency and up to date coding practices.
+ Oversee onboarding, staffing plans and staff performance to ensure optimal talent management and utilization.
+ Effective team management and utilization to achieve coding operational KPI's.
+ Accountability and mentoring of supervisors and staff to business values and coding operations KPI's
+ Reporting to coding leadership on business trends and project coding patterns as well as an obstacles to achieving KPI's or deadline.
+ Collaboration with the Training/Education Department with a focus on content development/design, training coordination and facilitation
+ Manage all aspects of the Auditing and Quality Department for remote coding teams as well as field teams as necessary.
+ Monitor and report effectiveness of training programs from research, benchmark, propose training and development opportunities to drive continuous improvement.
+ Approve team member's PTO and manage staff's time out of office while continuing to meet department Auditing and Quality goals.
+ Knowledge and expertise in use of NLP and AI technology in coding business.
+ Collaboration with coding production to achieve 95% coding quality accuracy at project level.
+ Accountability and mentoring of quality and audit supervisors and audit staff to business values and coding operations KPI's.
+ Vendor oversight - performing production and quality oversight for both onshore and offshore vendors.
+ Facilitate communication in regards to production and quality KPI metrics with vendors.
+ Monthly reconciliation of vendor performance metrics to assist with billing and SLA penalties if applicable.
+ Provide operational assistance to vendors regarding training, project assignment and system support.
+ Business related travel up to 20%.
**What You Need to Succeed:**
+ Bachelor's Degree or a minimum of five years of equivalent experience in quality and/or coding management role(s) with increasing level of responsibility.
+ A minimum of 5 years of experience in risk adjustment coding and/or auditing experience.
+ 3-5 years of people leadership experience
+ Experience with adult learning methodologies and distance learning preferred
+ Excellent written and oral communication skills.
+ Strong managerial, leadership, and interpersonal skills.
+ Outstanding organizational skills.
+ Ability to communicate effectively with all levels of the organization.
+ Ability to work effectively in a remote, team environment.
+ Flexibility in work schedule to meet departmental needs.
+ Strong analytical and problem-solving skills to grasp the key points from complicated details and provide direction/ coaching to members of the team.
+ A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes.
+ Ability to analyze data to determine the root cause of identified quality/production concerns.
+ Must be able to follow instructions, meet deadlines and work independently.
+ Intermediate Excel skills and the ability to use other Microsoft applications
+ Working knowledge of the business use of computer hardware and software to ensure effectiveness and quality of the processing and security of the data.
+ AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, or CRC)
**What We Offer:**
+ Comprehensive health, dental, and vision insurance
+ Retirement savings plan
+ Opportunities for career growth and development
+ Employee wellness programs
+ Additional benefits based on location and role
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$94,000-$110,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$94k-110k yearly 13d ago
Market Outlook Executive Leader
GE Aerospace 4.8
Remote job in Charleston, WV
GE Aerospace is seeking a Market Outlook Executive Leader to join our Commercial Engines and Services Marketing team! As a standalone company, the need for industry insights, outlook, and intelligence is increasingly critical for business and strategy planning purposes. As the Market Outlook Executive Leader, you will lead a global team of data driven analysts and regional market experts to deliver monthly economic and industry analytics, support strategy development and long-term forecasting, as well as provide key insights to business leadership.
**Key Responsibilities/ More specifically, you will:**
+ Develop and deliver high-quality quarterly demand forecasts, monthly updates and insights incorporating evolving external industry dynamics.
+ Define and calculate key indicators of passenger air travel, cargo demand, fleet dynamics, and aftermarket trends, leveraging market intelligence and competitive insights to identify actionable opportunities.
+ Apply FLIGHT DECK methodologies to simplify, standardize, and sustain forecasting workflows, improving efficiency and reliability.
+ Partner with sales and product line to align forecasts with business strategy and campaign goals.
+ Present results and business impact to leadership, ensuring alignment through regular operating cadences and clear, actionable communication.
+ Prioritize resources and foster a high-performing, motivated team environment capable of delivering under pressure, navigating complex challenges and delivering impactful results.
+ Enable informed decision-making for next gen narrowbody efforts and broader CES programs through enhanced market analysis and positioning.
+ Streamline forecasting processes to meet increased demands and complexity while maintaining quality outputs.
+ Evaluate the current modeling infrastructure to determine opportunities for enhancement and simplification.
+ Drive collaboration and alignment across teams and leadership to ensure forecasting and intelligence supports broader business strategy.
+ Position the organization as a thought leader in demand forecasting and strategic planning within the aerospace industry.
**Minimum Qualifications:**
+ **Education Requirement** : A bachelor's degree from an accredited university or college, preferably in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study
+ **Experience Requirement** : Minimum of 8 years of working experience in a marketing, commercial, data analysis, financial, or economics-based role
+ **Location & Travel Requirement** : Our preferred work location for this role is Cincinnati, Ohio. However, should a candidate require a remote working arrangement, the hiring team can be flexible to accommodate a working arrangement from anywhere in the U.S. as long as the candidate agrees to work Eastern Standard Time (EST) and is open to travel up to 30% (domestic US and International)
Work Authorization Requirement: GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening
**Desired Qualifications:**
+ Master's or PhD degree in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study preferred
+ Deep economics expertise with a robust understanding of the aerospace industry and the drivers that can affect our business financials
+ Proven experience creating economic models and forecasts
+ Well established organizational skills, with the ability to manage multiple high priority projects in a time-sensitive, high-pressure environment
+ Strong analytical and quantitative skills with the ability to break down data into actional, concise insights to drive informed decision making
+ Influential, thought-provoking leader with the ability to communicate effectively with senior and c-suite leaders
+ Leverages market intelligence and competitive information to understand overall market conditions, find correlations, and proactively see around corners to translate signals into timely insights/action
+ Self-educates to maintain up-to-date knowledge of the global economy, aviation industry, competitor insights, and consumer trends
+ Utilizes lean toolset to simplify, standardize, and sustain operational processes for delivering data and insights
+ Prior people leadership experience
+ Acts as a role model of our GE Leadership Behaviors
The salary range for this position is $180,000 - $265,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$74k-98k yearly est. 46d ago
Mechanical Project Engineer - Data Center (Remote)
Olsson 4.7
Remote job in Charleston, WV
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**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Olsson provides multidisciplinary design services for some of the largest and most forward-thinking and desirable companies in the world to work for. The large hyperscale data center campuses we design throughout the U.S. will give you the opportunity to work on some of the largest and most complex engineering-driven projects being built today. Our clients are relationship based and truly value the work we do for them, affording us the opportunity to contribute to society's technological and connected community through the design of the critical infrastructure that is the foundation of these projects.
As a Project Mechanical Engineer on our Data Center team, you will be a part of the firm's largest and most complex projects. You will serve as a project manager on some projects and lead design engineer on others. A typical day includes preparing planning and design documents, processing design calculations, and developing and maintaining team and client standards. You may lead quality assurance/quality control and act as an advisor on complex projects. You will also coordinate with other Olsson teams, professional staff, technical staff, clients, and other consultants.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others
+ Having ownership in the work you do
+ Using your talents to positively affect communities
+ Solving problems
+ Providing excellence in client service
**You bring to the team:**
+ **6 years** of related mechanical engineering experience required
+ Proficient in **Revit**
+ Ability to contribute and work well on a team
+ Bachelor's Degree in mechanical engineering
+ Strong communication skills
+ Must be a **registered professional engineer**
+ Previous experience managing employees preferred
**\#LI-DD1**
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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$72k-96k yearly est. 21d ago
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Maximus 4.3
Remote job in Charleston, WV
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
$101k-185k yearly est. Easy Apply 6d ago
Military DoD SkillBridge Internship - Multiple Positions Q4 - 2026
GE Aerospace 4.8
Remote job in Charleston, WV
The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members.
**Job Description**
**This is a Q4 (Oct - Dec) 2026 posting for starting your SkillBridge internship. Your Internship may last longer than the Quarter depending on your command. Please apply within** **4 months of your anticipated program start date.**
**Essential Functions:**
Candidates for this internship may support any of GE Aviation's business units. Examples include:
+ Engineering
+ Supply Chain
+ Sales and Marketing
+ Avionics
+ Business, General Aviation and Integrated Systems
+ Commercial Engines
+ Digital
+ Finance
Individuals selected for this internship will have the responsibility and authority to carry out all assigned tasks
**Qualifications / Requirements:**
+ Active Military personnel
**Desired Skills / Experience:**
+ Proficient in the use of a personal computer to navigate Online documents, drawings, and instructions.
+ Prior experience working in a team-oriented environment
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$37k-47k yearly est. 60d+ ago
NetworX Product Consultant
Cognizant 4.6
Remote job in Charleston, WV
**About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions.
**In this role, you will:**
+ Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs.
+ Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions.
+ Update existing configuration business rules with new contractual requirements and identify automation opportunities.
+ Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff.
+ Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form.
**Work model**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What you need to have to be considered**
+ 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience.
+ Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements.
+ Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration.
+ Advanced analytical and problem-solving skills with experience in interpreting application configurations.
+ Excellent communication skills for articulating issues and providing alternative solutions.
**These will help you stand out**
+ Proficiency in NetworX data structures and automation techniques for repetitive tasks.
+ Experience working with onshore/offshore resource models.
+ Ability to create clear documentation and knowledge transfer materials for client teams.
+ Strong consulting skills and ability to operate effectively in a team environment.
+ Familiarity with healthcare payer systems and related business processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
_*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_
\#LI-NC1
**Salary and Other Compensation:**
Applicants will be accepted till 12/22/2025
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
cog2025
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.