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Extended Stay America jobs in Clearwater, FL - 376 jobs

  • Housekeeper Part Time-101020

    Extended Stay America 4.5company rating

    Extended Stay America job in Tampa, FL

    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.
    $18k-23k yearly est. 11d ago
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  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Extended Stay America job in Tampa, FL

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $22k-26k yearly est. 52d ago
  • Director Human Resource Operations

    Marriott International 4.6company rating

    Saint Petersburg, FL job

    Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR * 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Legal and Compliance Practices * Ensures terminated employee files are retained for the required length of time. * Ensures compliance on all human resource audits. * Ensures proper documentation of all progressive disciplinary action is kept in employee file. * Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). * Works with the unemployment services provider to respond to unemployment claims. * Attends unemployment hearings and ensures property is properly represented. * Ensures employees are treated fairly and equitably. * Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues. * Ensures employees are treated fairly and equitably and that issues are brought to resolution. * Administers property policies fairly and consistently. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Managing Human Resources Communication * Communicates changes to the benefit plans in a timely manner. * Communicates property rules and regulations via an employee handbook. * Coaches managers on progressive discipline process. Managing Staffing and Employee Development Activities * Participates in the interviewing and hiring of Human Resources employee team members. * Ensures performance evaluations and merit increase paperwork are maintained in employee files. * Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed). Maintaining Employee Relations * Establishes and maintains open, collaborative relationships with employees. * Utilizes an "open door" policy to address employee problems or concerns in a timely manner. * Ensures effective employee communication channels are established and active in departments. * Ensures employees establish and maintain open, collaborative relationships with their team members. * Strives to improve employee retention. * Monitors work environment for signs of union organization. * Solicits employee feedback. * Organizes Spirit to Serve Our Communities events. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $94k-126k yearly est. 36d ago
  • Senior Sales Coordinator

    Marriott International 4.6company rating

    Clearwater, FL job

    Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $35k-49k yearly est. Auto-Apply 13d ago
  • Steward/Dishwasher

    Hyatt Hotels Corp 4.6company rating

    Tampa, FL job

    A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel China, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction. We offer excellent benefits: * Medical, Prescription, Dental and Vision Insurance after 30 days for full-time positions * Paid Time Off after 90 days * Free hotel room nights, Discounted and Friends & Family Room Rates * Free employee cafeteria available every day * 401K with company match * Employee Stock Purchase Plan * Paid Family Bonding Time and Adoption Assistance
    $20k-30k yearly est. 30d ago
  • Bellperson

    Marriott International 4.6company rating

    Clearwater, FL job

    First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $18k-25k yearly est. Auto-Apply 2d ago
  • Residences Assistant Manager

    Marriott 4.6company rating

    Tampa, FL job

    **Additional Information** **Job Number** 25195667 **Job Category** Rooms & Guest Services Operations **Location** EDITION Residences Tampa Downtown, 1 Marriott Dr, Tampa, Florida, United States, 33602VIEW ON MAP (***************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $60,000 - $78,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. **CANDIDATE PROFILE** **Education and Experience** - 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR - 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. **CORE WORK ACTIVITIES** **Managing Property Operations** - Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. - Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement. - Evaluating if Operations Team is meeting service needs and provides feedback to operations team. - Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. - Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. - Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. - Working with team to put sustainable work processes and systems in place that support the execution of the strategy. - Reviewing reports and financial statements to determine Rooms operations performance against budget. - Communicating a clear and consistent message regarding departmental goals to produce desired results. **Leading Operations Teams** - Ensuring employees are treated fairly and equitably. - Celebrating successes and publicly recognizes the contributions of team members. - Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. - Making and executes the necessary decisions to keep property moving forward toward achievement of goals. **Managing Relationships with Property Stakeholders** - Attending owners meetings and provides meaning or context to the rooms operational and financial results. - Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. **Managing Profitability** - Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. - Working with direct reports to determine areas of concern and establish ways to improve the departments' financial performance. - Leading cost containment efforts within Rooms operations including organizational restructuring when necessary. - Focusing on maintaining profit margins without compromising guest or employee satisfaction. - Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. **Managing the Guest Experience** - Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. - Championing the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. - Ensuring core elements of the service strategy are in place to produce the desired results. - Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. - Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. MIRJ _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $23k-30k yearly est. 44d ago
  • Barback

    Marriott International 4.6company rating

    Saint Petersburg, FL job

    Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $15k-26k yearly est. Auto-Apply 17d ago
  • Senior Sales Manager

    Marriott International 4.6company rating

    Oldsmar, FL job

    Additional Information: This hotel is owned and operated by an independent franchisee, KMD Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job reference: 000448 Salary: $60,000 - $75,000 based on experience Department: Sales & Marketing Location: Courtyard By Marriott Tampa Oldsmar (4014 Tampa Rd., Oldsmar, FL 34677) Division: KMD Hospitality Management Hours Per Week: 40 Senior Sales Manager We are seeking a dynamic, results-driven Senior Sales Manager to lead and manage the sales efforts for the Courtyard by Marriott and Residence Inn by Marriott located in Tampa Oldsmar. This leadership position is responsible for developing and executing strategic sales and marketing plans to drive revenue growth, increase market share, and enhance brand visibility across both properties. The ideal candidate will bring a blend of proactive sales ability, strategic thinking, and leadership experience, with a strong understanding of the local market and the ability to foster strong client relationships. This role will work closely with property leadership, brand partners, and ownership groups to ensure all sales initiatives align with business goals. What will you do? Develop and implement a comprehensive sales and marketing strategy to maximize revenue across transient, group, and corporate segments. Actively prospect and close new business opportunities through direct sales calls, networking, referrals, and industry partnerships. Analyze local market trends and competitor activity to identify opportunities and threats, adjusting strategies accordingly. Negotiate corporate and group rates while maintaining profitability and achieving RevPAR and occupancy goals. Maintain strong relationships with key accounts, ensuring continued satisfaction and repeat business. Ensure full hotel participation in all Marriott brand revenue initiatives, including Marriott Bonvoy promotions and e-commerce campaigns. Collaborate with the General Managers and Revenue Managers to develop pricing strategies and forecast revenue opportunities. Manage all CI/TY entries, leads, and follow-ups in a timely and accurate manner. Represent both properties at local business, travel, and community events including Chamber of Commerce, CVB meetings, and relevant trade shows to promote the hotels and build business connections. Prepare weekly, monthly, and quarterly sales activity reports and participate in budget planning processes. Lead, train, and motivate a small sales team (if applicable), ensuring alignment with brand standards and property objectives. About you: Minimum 3-5 years of hotel sales experience, preferably in a dual or multi-property environment. Experience with Marriott systems (CI/TY preferred) and familiarity with Marriott brand standards. Strong knowledge of the Tampa Bay/Oldsmar market or comparable hospitality markets. Proven success in achieving or exceeding sales goals and revenue targets. Excellent organizational, communication, negotiation, and interpersonal skills. Ability to work independently and as part of a collaborative team. Bachelor's degree in Hospitality, Marketing, Business Administration, or a related field preferred. Why join us? Competitive pay and benefits Growth opportunities within hotel maintenance and operations Work in a supportive, team-oriented environment Access to Marriott brand discounts and perks This is an exciting opportunity to lead sales efforts for two well-respected Marriott properties in a thriving Florida market. If you are passionate about hospitality, driven by results, and thrive in a fast-paced environment, we encourage you to apply. At Courtyard by Marriott Tampa Oldsmar and Residence Inn by Marriott Tampa Oldsmar, we take pride in delivering exceptional guest experiences while maintaining high standards of safety and efficiency. Join a team that values dedication, teamwork, and professional growth. We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This company is an equal opportunity employer. frnch1
    $60k-75k yearly Auto-Apply 15d ago
  • Grounds Director Certified

    Marriott 4.6company rating

    Sarasota, FL job

    **Additional Information** Relocation Assistance Available **Job Number** 26000465 **Job Category** Landscaping & Grounds **Location** The Ritz-Carlton Sarasota, 1111 Ritz Carlton Dr, Sarasota, Florida, United States, 34236VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $117,000 - $162,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees engaged in maintaining the grounds and keeping golf course turf in playing condition. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. **CANDIDATE PROFILE** **Education and Experience** - 2-year degree from an accredited university in Agriculture, Horticulture, or related major; 3 years experience in the landscaping/grounds or related professional area. OR - 4-year bachelor's degree from an accredited university in Agriculture, Horticulture, or related major; 1 year work experience required. **CORE WORK ACTIVITIES** **Managing Day-to-Day Operations** - Ensures all tees, greens fairways and rough are maintained and meet required standard. - Manages the overall look of the golf course including lawn care and maintenance, irrigation, horticultural/pruning, weed control, pest and disease control. - Identifies and designs improvements to the golf course. - Evaluates and implements new technologies, equipment and supplies. - Communicates regularly with golf professional staff/tournament coordinator to ensure that all tournament needs and special set-ups are satisfied. - Determines work priorities and schedules employees to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying. - Ensures all lawns and plantings are properly watered, fertilized and cared for to promote healthy growth and prevent problems. - Assists in controlling and monitoring the costs related to the maintenance and development of the courses, to maintain security of all stock, materials and equipment. - Ensures contractors quality of work and compliance with safety policies and procedures. - Ensures regulatory compliance to facility regulations and safety standards. - Keeps equipment maintained and operating at optimum effectiveness, efficiency and safety. - Maintains accurate logs and records as required. - Manages parts, supplies and equipment inventories within budget. - Mixes and prepares recommended spray and dust solutions. - Supervises and manages employees. - Understands employee positions well enough to perform duties in employees' absence. **Leading Grounds Team** - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Develops specific goals and plans to prioritize, organize, and accomplish work. - Encourages and builds mutual trust, respect, and cooperation among team members. - Ensures and maintains the productivity level of employees. - Ensures employees understand expectations and parameters. - Gets members of a group to work together to accomplish tasks. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Understands and complies with loss prevention policies and procedures. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service** - Creates a positive atmosphere for guest relations. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Empowers employees to provide excellent customer service. - Ensures that quality standards and customers expectations are met on a daily basis. - Provides services that are above and beyond for customer satisfaction and retention. **Managing and Conducting** **Human Resource Activities** - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Assists as needed in the interviewing and hiring of Grounds landscaping employee team members with the appropriate skills. - Communicates performance expectations in accordance with job descriptions for each position. - Conducts a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. - Ensures employees are cross-trained to support successful daily operations. - Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs). - Helps ensure necessary permits and licenses are obtained and kept current. - Helps train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures. - Participates in employee progressive discipline procedures. - Participates in employee recognition program, publicly recognizing good quality, performance and service. - Participates as needed in the investigation of employee accidents. - Acts on employee engagement survey results to ensure a positive working environment **Additional Responsibilities** - Analyzes information and evaluating results to choose the best solution and solve problems. - Keeps up-to-date technically and applying new knowledge to your job. - Promotes golf course maintenance as a career through involvement with the local school system (e.g., horticulture classes, science classes, etc.). - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Performs other related tasks as assigned/ required to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $23k-38k yearly est. 10d ago
  • Maintenance Technician Part Ti-105020

    Extended Stay America 4.5company rating

    Extended Stay America job in Gibsonton, FL

    The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Works with minimal supervision while performing all essential duties to satisfaction and within company standards. * Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. * Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. * Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. * Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. * Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. * Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. * Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. * Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. * Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. * Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. * Complies with all ESA safety and security policies and procedures to include OSHA and ADA. * Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. * Handles or assists with the response to emergencies at the property or sister sites when asked by management. Monitors and follows up with outside vendors when directed by management. OTHER DUTIES * Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English proficiently and interact with guests, associates and outside vendors. * Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards. * Write routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Use units of measurement for weight, volume and distance. * Apply good judgment at all times. * Assist with resolving guest issues in accordance with company policies. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional sites within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $29k-39k yearly est. 19d ago
  • Guest Experience Expert (Telephone Operator Overnight)

    Marriott 4.6company rating

    Longboat Key, FL job

    **Additional Information** **Job Number** 26210180 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Longboat Key Resort, 1620 Gulf Of Mexico Dr, Longboat Key, Florida, United States, 34228VIEW ON MAP (******************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $26k-42k yearly est. 15d ago
  • Fitness Instructor

    Marriott 4.6company rating

    Longboat Key, FL job

    **Additional Information** **Job Number** 26208618 **Job Category** Golf, Fitness, & Entertainment **Location** The St. Regis Longboat Key Resort, 1620 Gulf Of Mexico Dr, Longboat Key, Florida, United States, 34228VIEW ON MAP (******************************************************************************************************************************************************************************* **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $23k-41k yearly est. 16d ago
  • Night Audit - Part Time

    Hyatt Hotels Corp 4.6company rating

    Clearwater, FL job

    At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Just steps from the beach, Hyatt Regency Clearwater Beach Resort and Spa has everything you might need right on site, from a year-round pool to in-house seafood and a rooftop restaurant and bar. We're also close to the famous Pier 60, Clearwater Marine Aquarium, Busch Gardens, family-friendly activities and more. The Night Auditor is responsible for the preparation of all night audit procedures and reports. This person will balance the day's work, identify and correct errors, and complete detailed work accurately. They will greet guests, handle check-ins, checkouts, guest requests, and other duties as assigned on the overnight shift in a friendly, attentive, courteous, and efficient manner. Our Night Auditor must be able to work productively and effectively in a self-managed environment. We offer excellent benefits: * Free room nights, Discounted and Friends & Family Room Rates * Paid vacation time * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more * Growth opportunity All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $26k-32k yearly est. 20d ago
  • Banquets Manager

    Marriott 4.6company rating

    Saint Petersburg, FL job

    **Additional Information** **Job Number** 25193703 **Job Category** Event Management **Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Ave NE, St Petersburg, Florida, United States, 33701VIEW ON MAP (******************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $64,000-$86,000 Annually **Bonus Eligible:** Y **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Managing Banquet Operations** - Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). - Applies knowledge of all laws, as they relate to an event. - Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. - Adheres to and reinforces all standards, policies, and procedures. - Maintains established sanitation levels. - Manages departmental inventories and maintains equipment. - Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. - Schedules banquet service staff to forecast and service standards, while maximizing profits. - Assists team in developing lasting relationships with groups to retain business and increase growth. **Participating in and Leading Banquet Teams** - Sets goals and delegates tasks to improve departmental performance. - Conducts monthly department meetings with the Banquet team. - Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. - Acts as a liaison to the kitchen staff. - Leads shifts and actively participates in the servicing of events. **Ensuring and Providing Exceptional Customer Service** - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Empowers employees to provide excellent customer service. - Ensures employees understand expectations and parameters. - Strives to improve service performance. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Reviews comment cards and guest satisfaction results with employees. **Conducting Human Resources Activities** - Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. - Observes service behaviors of employees and provides feedback to individuals. - Monitors progress and leads discussion with staff each period. - Participates in the development and implementation of corrective action plans. - Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. - Attends and participates in all pertinent meetings. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $64k-86k yearly 49d ago
  • Guest Environment Expert - Turndown Attendant

    Marriott International 4.6company rating

    Longboat Key, FL job

    Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $22k-26k yearly est. Auto-Apply 16d ago
  • Sales Reservation Coordinator

    Marriott 4.6company rating

    Sarasota, FL job

    **Additional Information** **Job Number** 26210340 **Job Category** Administrative **Location** The Ritz-Carlton Sarasota, 1111 Ritz Carlton Dr, Sarasota, Florida, United States, 34236VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $29k-38k yearly est. 14d ago
  • Team Lead-109010

    Extended Stay America 4.5company rating

    Extended Stay America job in Tampa, FL

    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction. * Assists GM in training associates on brand standards and job performance expectations. * Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. * Assists the GM in monitoring in-house guest balances and issuance of refund checks. * Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. * Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed. * Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness. * Instills 100% guest satisfaction objective to hourly associates. OTHER DUTIES * Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities. * Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel. * Inspects guest rooms. * Assists with active review and monitoring of social media websites to ensure timely and appropriate responses. * Assists with database checks, quick hit meetings and guest ready / visual inspections as needed. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors. * Operate the property management system technology. * Add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals. * Apply common sense understanding to carry out detailed written or oral instructions. * Oversee/supervise daily activities of 8 to 15 hourly associates. * Organize multiple priorities to ensure that daily operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary; navigate the hotel and parking lot; handle, reach, and detect objects, tools and controls; and detect scent and sounds. * Occasionally required to position self to access low areas and traverse heights and remain stable while doing so. * Occasionally lift and/or move up to 25 pounds. * Frequently works in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock. * The work environment will typically be at moderate to loud noise levels. * Associate may be asked to travel to help and/or cover additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * Prior hotel experience is required. * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. PREFERRED QUALIFICATIONS * Previous supervisory experience is desired.
    $31k-48k yearly est. 11d ago
  • Bellperson

    Marriott 4.6company rating

    Clearwater, FL job

    **Additional Information** Part Time, Open Availability, Pay $14.00 **Job Number** 25202474 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Clearwater Beach Resort & Spa, 691 S Gulfview Blvd, Clearwater Beach, Florida, United States, 33767VIEW ON MAP (****************************************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $18k-25k yearly est. 30d ago
  • Director Human Resource Operations

    Marriott 4.6company rating

    Saint Petersburg, FL job

    **Additional Information** **Job Number** 25199425 **Job Category** Human Resources **Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Ave NE, St Petersburg, Florida, United States, 33701VIEW ON MAP (******************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $77,000-$102,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR - 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. **CORE WORK ACTIVITIES** **Managing Legal and Compliance Practices** - Ensures terminated employee files are retained for the required length of time. - Ensures compliance on all human resource audits. - Ensures proper documentation of all progressive disciplinary action is kept in employee file. - Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). - Works with the unemployment services provider to respond to unemployment claims. - Attends unemployment hearings and ensures property is properly represented. - Ensures employees are treated fairly and equitably. - Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues. - Ensures employees are treated fairly and equitably and that issues are brought to resolution. - Administers property policies fairly and consistently. - Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. **Managing Human** **Resources Communication** - Communicates changes to the benefit plans in a timely manner. - Communicates property rules and regulations via an employee handbook. - Coaches managers on progressive discipline process. **Managing Staffing and Employee Development Activities** - Participates in the interviewing and hiring of Human Resources employee team members. - Ensures performance evaluations and merit increase paperwork are maintained in employee files. - Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed). **Maintaining Employee Relations** - Establishes and maintains open, collaborative relationships with employees. - Utilizes an "open door" policy to address employee problems or concerns in a timely manner. - Ensures effective employee communication channels are established and active in departments. - Ensures employees establish and maintain open, collaborative relationships with their team members. - Strives to improve employee retention. - Monitors work environment for signs of union organization. - Solicits employee feedback. - Organizes Spirit to Serve Our Communities events. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $77k-102k yearly 36d ago

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