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Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Field service technician job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
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$74k-106k yearly est. 5d ago
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Stihl & EGO Repair Technician (Store 191, Ellicott CIty, MD)
Ace Hardware 4.3
Field service technician job in Ellicott City, MD
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties and Responsibilities
Customer Service
Project a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess good product knowledge and knowledge of store layout and location of products.
Store Operations
Responsible for cycle counting and maintaining desirable inventory level in assigned department(s).
Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s).
Responsible for maintenance of back stock levels in assigned department(s).
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s).
Assist with overall maintenance of the store.
Ensure that weekly price changes are done in assigned department(s).
Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s).
Assist with providing a clean and orderly sales floor including end caps and ad merchandise.
Assist with merchandise resets throughout store, especially in assigned department(s).
Ensure signage is current in assigned department(s).
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Participate in store meetings.
Communicate any merchandising, cost control or sales ideas to General Manager.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Floor sales and/or replenishment experience in a retail environment preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting rate at $18 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$18 hourly 2d ago
EMG Technologist
Pride Health 4.3
Field service technician job in McLean, VA
Title: EMG Technologist
Duration: 13 weeks
Schedule: Days, 5x8 hours
Weekly Gross: $1,850 - $1,957
Required Skills & Certifications:
Minimum 2 years of EMG experience
Physician Office experience
BLS (AHA)
Benefits:
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
About:
Pride Health is the minority-owned healthcare recruitment division of Pride Global, an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations.
$29k-36k yearly est. 2d ago
Principal or Senior Principal Network and Communications Field Service Engineer
Northrop Grumman 4.7
Field service technician job in Glen Burnie, MD
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems is looking to add a **Principal or Senior Principal Network and Communications FieldService Engineer** to our team at **RAAF Base Edinburgh** near **Adelaide, Australia** .
This position will receive daily tasking and prioritization from their site lead. The selected candidate will be responsible for operations and maintenance support of the MQ-4C Triton network and communications systems at a Forward Operating Base (FOB).
**Duties and Responsibilities:**
+ Provide real time support for flight operations and maintenance, addressing any issues related to communications and networking to include fault isolation, remediation, and resolution.
+ Perform field integration, troubleshooting, and repair of communications and data link systems in military flight test environment, including operations on a flightline, in a hangar, and in command-and-control centers.
+ Adherence to checklists and procedures to ensure repeated success and providing redlines to procedures when necessary.
+ Communicate complex technical issues to local support, the Degrader Action Cell (DAC), Main Operation Bases (MOBs), and Responsible Engineers (REs).
+ Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations.
+ Assist with trend analysis as needed for Responsible Engineers (REs).
+ Perform/support review and analysis of supplier design data and definition of functional test requirements including acceptance, qualification, and system integration.
+ Take responsibility for the testing, maintenance, and integration of Comms and Networks equipment to include radio terminals, software loads, switches, routers, and firewalls required to support ground and flight test operations.
+ Work with system admins, maintainers, and onsite personnel to troubleshoot and repair any internal operational issues.
** The selected candidate will be put on a temporary Domestic Assignment and will report to our San Diego, CA site daily prior to international deployment while clearance(s), Visa(s), and other documents are processing. The employee will go through training in San Diego during this period. **
**The expected timeline before deployment is 3-4 months but this will vary.**
Initially, this position will work a 9/80 shift. **As the program matures, the shifts may become 12-hour shifts that could include nights, weekends, and/or holidays.**
The selected candidate will be required to work full-time, on-site in Australia. This position requires the ability to **travel up to 50%** of the time once in final location.
_This position can be filled at either the Principal FieldService Engineer OR Senior Principal FieldService Engineer level, depending upon the qualifications below._
**Basic Qualifications for Principal FieldService Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master's degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline and 1 year of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Basic Qualifications for Senior Principal FieldService Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master's degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline and 4 years of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Preferred Qualifications for both levels:**
+ Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP
+ Technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, switches
+ Experience with test equipment: network analyzers, spectrum analyzers, signal generators
+ Cisco Certified Network Associate (CCNA) certification
+ Experience with communication technologies; examples include Internet Protocol (IP) networks, Voice over IP (VoIP), Information Assurance (IA), satellite and Line-of-Sight (LOS) RF communications, control interfaces, and co-site interference
+ Operations and Maintenance experience at a field site
Primary Level Salary Range: $85,600.00 - $128,400.00
Secondary Level Salary Range: $106,800.00 - $160,200.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$106.8k-160.2k yearly 47d ago
Service CCaaS Technology Delivery Lead
Accenture 4.7
Field service technician job in Arlington, VA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & fieldservice software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 15d ago
Integrated Service Delivery Tech Lead (LCAT - Systems Integration Engineer)
Alcor 4.0
Field service technician job in Baltimore, MD
We are hiring an energetic, motivated, innovative individual to be a part of our team supporting in Baltimore, MD. The Integrated Service Delivery (ISD) Tech Lead works closely with the ISD team, ISD Manager, and Tier 2 Managed Services Lead, to oversee the technical activities and workloads of their team, facilitate meetings with the customer and team, and ensure that support services satisfy consumer requests. The ISD Tech Lead must have strong communication and technical skills to motivate and encourage workers. They also use strong interpersonal skills to build relationships, and application customers. You will deliver technical guidance, and IT solutions that ultimately ensure that the functions of Medicare, Medicaid, and Marketplace are carried out for the US citizen and contribute to efforts to reduce healthcare costs. Candidate will collaborate closely with our internal teams to design, implement, fine-tune, and sustain our organization and client's cloud-based solutions. Candidate will be responsible for deploying and troubleshooting cloud systems, providing guidance on emerging cloud initiatives, and ensuring the integrity and security of our cloud infrastructure.
The current work environment is remote leveraging various tools such as Slack, Microsoft Teams, and Zoom.
Key skills needed. We need well versed in the following - Technical leadership with strong Linux (x86), zLinux, Windows Active Directory and AWS Cloud background experiences.
Primary Responsibilities:
Overseeing the technical aspects of the ISD techs, including troubleshooting, making design and architectural decisions, and supervising system modifications.
Providing direction and mentorship in tech support and service delivery.
Proven optimization experience with on-prem and AWS Cloud applications which leads to overall cost savings for the customer. Analyze and come up with a plan on optimization objectives with knowledge on how to implement.
Site Reliability Engineering (SRE) proven experience with software engineering principles to IT operations and infrastructure to improve system reliability and scalability.
Monitoring experience and ability to set up alerts in various tools (Datadog, Nagios, New Relic, etc.).
Managing and facilitating meetings with associated action items and minutes.
Ensure that teams are improving technical skillsets by using information gathered at customer and standup meetings to target areas that need improvement.
Supporting and identifying customer issues and needs by maintaining an excellent relationship with end-users and stakeholders.
Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
Provide guidance and stewardship in Agile and DevOps practices that maximize flow.
Contribute to a culture of continuous improvement by establishing and participating in feedback loops.
Become a subject matter expert with Hybrid Cloud and Enterprise Shared Service offerings.
Develop strong relationships and partnerships with the other ISD teams and customers.
Basic Qualifications:
BS degree and 12+ years of prior relevant experience or master's with 10+ years of prior relevant experience. Experience may be substituted in lieu of degree.
Proven experience in cloud engineering or a related role.
Night and weekend work required along with on-call responsibility.
Certification in cloud platforms such as Azure, AWS, or GCP is preferred.
Strong troubleshooting and problem-solving skills.
Excellent communication and collaboration abilities.
Client management skills for effective client interactions.
Relevant training and certifications in cloud engineering.
Knowledge of industry best practices for cloud solutions.
Familiarity with security policies and cloud security best practices.
Analytical skills to identify and resolve infrastructure vulnerabilities and deployment issues.
Knowledge of the Software Delivery Life Cycle (SDLC).
Build Tools: Jenkins, GitLab, GitHub.
Configuration Management tools: Ansible, Terraform, Git.
Efficient communication, zero handoff mentality.
Excellent writing and verbal communication skills.
Ability to manage conflict effectively.
Ability to adapt and be productive in a fast-paced dynamic environment.
Excellent communication and collaboration skills supporting multiple stakeholders and business operations.
Self-starter, self-managed, and a team player.
Preferred Qualifications:
Ansible, bash and/or Python. To automate system administration or troubleshooting tasks.
Linux and Windows OS.
Proven ability to work with challenging customers.
Experience with IaC and DevOps tools: Terraform, GitHub, Jenkins, JFROG.
Experience and understanding of automating manual processes.
Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence, Kanban).
Required Clearance
Ability to obtain a Public Trust clearance
All candidates must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.
$79k-115k yearly est. 60d+ ago
Field Service Contracts Specialist
Job Listingsvision Technologies Inc.
Field service technician job in Glen Burnie, MD
The FieldService Contracts Specialist develops and prices new and renewal service contracts for all FieldService-supported technologies at Vision Technologies, ensuring proposals align with service tiers, SLAs, cost structures, and operational capability.
Responsibilities
New Service Contract Proposals
Develop pricing and structured proposals for all new service contract requests in alignment with Vision Technology's service offerings.
Renewal Proposal Ownership
Lead renewal evaluations by reviewing ticket history, contract costs, margin performance, and client changes to produce accurate renewal proposals.
Service Offering & SLA Alignment
Ensure all proposals reflect the correct service tiers and SLAs and provide options when requests fall outside FieldService's structure.
Cost, Margin & Ticket Data Analysis
Analyze service ticket data, labor usage, and cost-to-support to ensure proposals protect FieldService margins.
Bid / RFP Support
Review bid requirements and provide accurate, operationally achievable service responses and support clarifications.
Governance & Process Improvement
Maintain standard pricing tools, templates, and language while supporting margin guardrails and proposal accuracy on net-new and renewal proposals.
Cross-Functional Collaboration
Act as the primary contact between Sales, Service, PMO, Finance, and leadership for all service proposal activity.
Qualifications
Required Skills & Experience
Strong understanding of service contracts, SLAs, entitlements, and exclusions.
Ability to interpret service ticket data and apply cost and margin logic.
Multi-technology awareness (AV, Security, UC, monitoring).
Experience in proposals, bids, renewals, or service contract management.
Excellent written communication and strong analytical skills.
Preferred Skills
FieldService or Managed Services background.
Experience with Autotask, PSA tools, or ERP cost data.
Company Overview Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results.
Vision Technologies offers its employees the following benefits and leave programs.
• Company Holidays
• Elective Days
• PTO
• Medical/Dental/Vision Insurance
• Life Insurance and AD&D
• Short/Long‐term Disability
• 401(k) Retirement Plan
• Tuition Reimbursement
• Leadership Development Training
Vision Technologies is an equal opportunity employer: disability/veteran.
$44k-76k yearly est. Auto-Apply 49d ago
ITS Lead - KEY
Jasint
Field service technician job in Columbia, MD
Job Title: ITS Lead - KEY
Hours: Regular Full-Time
Salary Range: $107k/yr - $131k/yr
Clearance Requirements
requires a current and active Secret Clearance at the time of application.
What you will be doing:
This position provides the highest level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for complex network, desktop, and server problems. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations.
Position Requirements
Minimum Requirements:
Experience:
A minimum of 5+ years of experience
Advanced knowledge of current Microsoft desktop and server operating systems
Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications
Advanced knowledge of computer and server hardware.
Familiarity with network troubleshooting.
Familiarity with Ivanti Management Suite, Microsoft SCCM, or Jamf Pro.
Professional customer service skill
Must be resourceful and able to take initiative in a dynamic environment.
Ability to troubleshoot technical problems effectively and efficiently.
Education
:
BA/BS from an accredited college or university
AA/AS with 7+ years experience.
Certifications
:
Require anyone of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification.
PMI Certification required.
Windows or Apple Certified Technician
Physical Demands
This is largely a sedentary role; however, some filing is required. The ability to move files, open filing cabinets, and bend or stand as necessary would be required.
Why JASINT?
At JASINT, we proudly boast a together we can attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels, and that s why we are seeking you!
We understand and respect the dedication and sacrifice required to serve our nation s greatest efforts, and our commitment, in turn, is to Support You!
JASINT cares about your work-life balance and offers competitive benefits to help you at every stage of your personal and professional life by providing the following: Retirement/401k with an employer match, employer-paid health, dental, vision for employees, flexible spending accounts (HSA/FSA), company partially funded HSA, STD/LTD, professional development, tuition and certification reimbursement, spot award recognition, PTO, Floating Holidays.
*** JASINT offers internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours are friends of JASINT! ***
JASINT provides equal employment opportunities to all employees and applicants without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic testing results, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify.
$107k-131k yearly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Washington, DC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-43k yearly est. 30d ago
Senior AV Service Technician
Gramophone 3.9
Field service technician job in Timonium, MD
Gramophone specializes in custom home entertainment technology that will simply make the way you live “better than you ever imagined possible." Gramophone offers a variety of tech products and gadgets: from digital media systems (like iPod music systems to media servers) and the best HDTVs, speakers, and home automation systems to home theaters and media rooms. See our website (******************* for a more in-depth look at what we do.
Job Description
Gramophone is currently hiring for a Senior AV ServiceTechnician. Responsibilities for this position include interfacing daily with Gramophone's client base, providing top-notch customer service, performing on-site troubleshooting and preventive maintenance of complex audiovisual systems, providing system upgrade recommendations to our sales staff, and performing general installation support for audiovisual projects.
Duties:
Review project design, check staged equipment, load truck
Inspect jobsite, complete job as per work order & system design
Installation of home theater and surround sound equipment, in addition to other consumer home technology such as networking
Specific on-site tasks may include running wire behind walls and in ceilings to create a clean & finished look for the client
Train customer in use of system in a patient, polite and professional manner
Complete end of day paperwork and time sheets
Maintain vehicle and its inventory
Required Skills:
5+ years experience audiovisual installation
Excellent customer service skills
Ability to troubleshoot complex audiovisual systems
Superior problem-solving and diagnostic skills
Strong computer skills
Ability to work independently
General mechanical aptitude and a working knowledge of hand and power tools preferred
Construction experience preferred
Qualifications
The preferred candidate will possess at least 5 years of audiovisual installation experience and will have excellent customer service skills. Experience with audiovisual system setup and troubleshooting is required. The preferred candidate will be familiar with Crestron control systems, Savant, and URC remotes. as well as general networking capabilities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
If you meet the criteria outlined above and you would like to explore the possibility of joining the Gramophone team, please respond by submitting your resume and a cover letter describing your relevant skills and experience.
$73k-96k yearly est. 60d+ ago
Sr Service Technician
Pavion
Field service technician job in Owings Mills, MD
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at **************
Pavion and our family of companies are seeking a talented and motivated Senior ServiceTechnician to join our fire business unit.
Primary Responsibilities:
Lead and execute the installation, programming, commissioning, maintenance, and repair of fire alarm, burg alarm, CCTV and access control systems in commercial and industrial settings.
Possess expert working knowledge of various low voltage systems manufacturers (e.g., Notifier (Honeywell), Potter, DMP, Bosch, Hanwha).
Ensure all installation, service, and inspection work strictly adheres to all relevant local, state, and national codes and standards, including NFPA 72 (National Fire Alarm and Signaling Code).
Conduct comprehensive inspections, testing, and verification of systems to certify compliance.
Work with limited supervision to manage time and complete complex service, inspection, and installation projects efficiently.
Collaborate with project managers and clients to define project requirements, develop timelines, and ensure timely completion.
Basic Qualifications:
A High School Diploma or GED, with vocational or trade school training in electronics or a related field being highly desirable
A minimum of 5 to 8 years of verifiable, hands-on experience in the fire alarm or low-voltage electrical industry, focusing on installation, inspection, testing, and service
Expert and working knowledge of applicable fire and electrical codes, most notably the NFPA 72 (National Fire Alarm and Signaling Code) and the NFPA 70 (National Electrical Code - NEC)
Proven ability to read and interpret complex blueprints, schematics, and technical specifications
A valid driver's license and a clean driving record are essential for traveling to job sites.
Preferred Qualifications:
Manufacturer, NICET, DCJS and any other licenses/certifications are preferred.
Salary: $38 - $40/hr depending on experience
Disclaimer: This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
$38-40 hourly 60d+ ago
Lead and Senior Substation P&C Relay Technician
Telex 3.8
Field service technician job in Baltimore, MD
SUMMARY OF RESPONSIBILITIES: Conduct commissioning, testing, maintenance and repair of complex protective relaying schemes in generation, transmission, and distribution substation environments. Be able to operate various types of electrical test equipment including but not limited to Omicron, Doble, Vanguard, etc. This position requires an intermediate to strong level of understanding of interfacing software such as Test Universe, Protection Suite, AcSELerator, Wireshark, etc. Facilitate the retrofit, upgrade, and replacement projects for electrical controls, SCADA, DCS, and Power System Protection Equipment.
ESSENTIAL JOB FUNCTIONS:
Test over current/voltage, Directional, Distance, Impedance, Sync Check, Loss of field, reverse power, Multifunction relays etc.
Perform function testing of substation control circuits on relay panels, transformers & circuit breaker controls. Perform isolation, setpoint testing, advanced logic testing, and scheme testing (reclosing, breaker failure, etc.)
Perform end-to-end relay testing using Doble Protection Suite, RTS, or Test Universe software to verify communication assisted protection schemes.
Perform installation, commissioning, testing and maintenance of protective relaying equipment, relaying schemes, DFR equipment, SCADA systems, distribution automation systems and associated communication equipment
Assist in developing written standard commissioning, testing and maintenance procedures for protective relaying, DFR's, RTU's, IED's, Distribution Automation and associated communication systems.
Generate customer report describing the problem found and correction action taken / proposed.
Maintain a professional attitude when representing the company during phone or personal contact with outside vendors, customers or service providers etc.
QUALIFICATIONS:
Minimum of 5 years of field experience in commissioning, panel and equipment checkout, relay calibration, testing and repairing substation relaying and control schemes
Experience is desirable in any of the following related areas: Substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing
Have a good understanding of various protocols (DNP3, Modbus, 8979, etc.). Have the ability to troubleshoot SCADA issues using various protocol test sets (Wireshark, ASE 2000, etc.)
Experience in three phase power systems, power system protection, and control schemes
Strong interpersonal and communication skills
Proficient in Microsoft Office (Word, Excel and Outlook)
Valid Driver's license and good driving record
Must be able to distinguish color coding of wires, fiber optics or other materials required by essential job functions
$48k-69k yearly est. 32d ago
Senior IT Support & Services
Prosidian Consulting
Field service technician job in Arlington, VA
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
The purpose of this position will be to perform a very wide range of support functions within a government agency who acts as the executive agent for all 54 States and Territories. The purpose of this contract is to provide the necessary level of professional, technical, organizational, and business improvement and support services required to facilitate the overall objectives of the agency. This individual must be diligent, organized, and hold themselves to a high standard of professionalism while performing their work.
The contractor will be responsible for facility support and maintenance on numerous existing IT & IS systems within a Government Agency's environment. This includes both military and non-military IT systems as well as administrative to hands on installation/upgrade functions. A wide range of technical knowledge and experience will be necessary for success. The ideal candidate for this position will have the technical ability to accomplish the tasks as well as maintain a high level of professionalism at all times.
Location: Arlington, Virginia
Employment type & Duration: Contractor / 1 yr + 4 optional yrs
Security Clearance: Secret Required
Qualifications
The contractor will be responsible for facility support and maintenance on numerous existing IT & IS systems within a Government Agency's environment. This includes both military and non-military IT systems as well as administrative to hands on installation/upgrade functions. A wide range of technical knowledge and experience will be necessary for success. The ideal candidate for this position will have the technical ability to accomplish the tasks as well as maintain a high level of professionalism at all times.
Daily checks on systems such as Building Automation (BACnet), Department of Public Works (DPWnet), Calendar Management System (CMS), Distributed Antenna System (DAS), Electronic Security System (ESS), Facility Management System (FM:Interact), Vault, and 4-Clicks
Prepare authority to operate (ATO) and CoN documentation for government review and approval
Prepare authority to operate (ATO) and CoN documentation for software applications
Prepare appropriate documentation required by the G6 Information Technology Requirements Control Board (ITRCB) for Facility Management Office Systems
Ensure structural and local compliance on new customer requests to AV & IT systems
Organize and conduct all end-user training on Facilities Management Interact (FM: Interact)
Attend scheduled meetings and provide feedback/recommendations to potential upgrades
Prepare and present Compliance Reports with respects to the IT & IS Systems
Perform Network Administrative functions on the non-military WiFi network as well as potential wiring and expansion of routers, switches, etc
Conduct daily maintenance checks on building Conference Room Management Systems(CRMS), support for 3 KIOSK stations and 15 Conference room display systems
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our growing list of benefits currently include the following for Full Time Employees:
• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.
Group Health Insurance Benefits:
• Medical: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.
• Dental: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Vision: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• Leverage-able Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, gain experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance : If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
ADDITIONAL INFORMATION - The Best Way To Apply
• ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
• ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
• Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO **********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
$57k-89k yearly est. Easy Apply 60d+ ago
Senior Service Technician
American Mechanical Services 4.0
Field service technician job in Laurel, MD
The Senior ServiceTechnician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for industrial, commercial, and residential customers. Benefits
Paid Training
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs, Rewards, & Employee Contests
Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior ServiceTechnician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and American Mechanical Services. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being with service customers, other American Mechanical Servicestechnicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:
Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales.
Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task.
Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required.
Training Service Department and other American Mechanical Services employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols.
Conducting quality control inspections of American Mechanical Servicesservice jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight.
Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts.
Developing lead referrals for American Mechanical Services sales staff.
Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned.
Assisting the Service Manager with administration, dispatching, and on-site evaluation work.
Performing related duties as directed by the Service Manager.
Job Qualifications:
High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
Five or more years of successful and full-time HVACR experience, either as a commercial service or commercial installation technician.
Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all American Mechanical Services employees.
Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in (state).
Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
Current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current American Mechanical Services insurance carrier
Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts.
Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
$47k-68k yearly est. Auto-Apply 60d+ ago
Field Engineers for USPTO IT Support
Management Applications
Field service technician job in Alexandria, VA
Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking Field Engineers for a long-term contract with the US Patent and Trademark Office (USPTO).
The mission of the United States Patent and Trademark Office (USPTO) is to promote industrial and technical progress and to strengthen the national economy through the administration of laws and regulations related to United States patents and trademarks. USPTO conducts its mission by examining patent and trademark applications, issuing patents and registering trademarks, disseminating patent and trademark information to the public, and encouraging a domestic and international climate in which intellectual property can flourish. The agency is comprised of two major components - the patent organization and the trademark organization. The organizations are supported by business units comprised of engineers, scientists, attorneys, analysts and computer specialists and have a combined workforce that exceeds twelve thousand (12,000) Federal employees and approximately two hundred fifty (250) regional employees.
Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work). Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner. Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner.
Personnel must possess administrative and project management skills. The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs. Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS.
Field Engineer
Hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals.
Senior Field Engineer
Advanced hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals. Must be experienced with trouble-shooting and supporting operating systems and be familiar with a PTO similar hardware/software environment.
Principal Field Engineer
Advanced hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals. Must be experienced with trouble-shooting and supporting operating systems and be familiar with a PTO similar hardware/software environment. Experience providing analysis and recommendations for information technology requirements. Must possess leadership skills and be able to oversee assignments. Performs in a supervisory capacity as needed.
Staff Field Engineer
Advanced hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals. Must be experienced with trouble-shooting and supporting operating systems and be familiar with a PTO similar hardware/software environment. Experience providing analysis and recommendations for information technology requirements. Must possess leadership skills and be able to oversee assignments. Assists in planning and organization both technically and administratively. Performs in a management capacity as needed.
Areas of IT Support for the USPTO:
1. Desktop Deployments and Moves
2. Desktop Field Support
3. Warehouse Operations Support
4. Audio Visual Support
5. Technical Writing / Document Development
6. Test & Evaluation Hardware Support
7. Security Operations & Enterprise Monitoring
8. Release Control Branch Support
9. Network Operations & Maintenance
10. Network Cabling
11. Collaboration Services and Support
12. Authorization & Assessment (A&A)
13. Remote Site End User Support
14. Electronic Business Center Support
15. Future Requirements
Job Application Instructions:
To be considered for these positions please submit a clear and concise resume (2 pages max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements.
$48k-81k yearly est. 60d+ ago
Senior Loan Servicer
Burke & Herbert Bank & Trust 4.4
Field service technician job in Alexandria, VA
Summary/Objective
The Senior Loan Servicer is responsible for overseeing and executing complex loan servicing functions, including payment processing, account maintenance, payoff processing, and problem resolution. This role provides guidance to Loan Servicing team members, ensures adherence to internal controls and regulatory requirements, and coordinates closely with internal departments such as Loan Processing, Credit Administration, Escrow, and Collateral & Insurance. The Senior Loan Servicer also supports system enhancements, audits, and servicing-related projects.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform and review complex loan maintenance transactions such as rate adjustments, interest recalculations, reamortizations, payment restructures, and loan reclassifications.
Resolve discrepancies in loan account setup, payment application, or system errors in coordination with IT and system vendors when necessary.
Process and verify payoff calculations for complex loans including multi-advance facilities, construction loans, or participation loans.
Serve as a resource and mentor to junior servicing staff by providing training, answering questions, and reviewing complex transactions.
Assist the Loan Servicing Manager with workflow monitoring and work allocation to ensure timely processing.
Daily loan balancing, including non-post, suspense and GL accounts.
Conduct quality checks on booked loans and servicing activities to ensure accuracy and consistency with credit approvals and legal documentation.
Identify and report recurring servicing errors, recommend corrective actions, and assist in the development of improved servicing procedures.
Ensure servicing activities comply with applicable regulations, internal controls, and audit standards.
Other Duties
Liaise with Escrow, Secondary Market, and Collateral & Insurance teams to resolve exceptions related to loan documentation, escrow tracking, insurance lapses, or lien releases.
Collaborate with Loan Processing to resolve booking discrepancies identified during the post-booking servicing process.
Act as backup to Loan Servicing leadership during absences and represent the team in cross-functional meetings as assigned.
Support internal and external audits and exams by gathering servicing documentation, reconciling balances, and preparing responses.
Monitor servicing reports and system alerts to proactively identify issues related to payment posting, maturities, or system misalignments.
Participate in servicing-related projects such as system upgrades, merger integrations, or servicing conversions.
Provide subject matter expertise in drafting or updating procedures, workflows, or job aids.
Perform other duties as assigned.
Skills/Abilities
Computer skills, including Microsoft Office, especially Excel.
Strong understanding of loan servicing systems (preferably Silverlake).
In-depth knowledge of loan servicing processes and regulatory requirements (e.g., RESPA, Reg Z, FDCPA).
Knowledgeable in accounting and reconciliation.
High degree of accuracy and attention to detail in reviewing loan documentation and system data.
Strong problem-solving skills with the ability to think critically and recommend solutions.
Excellent communication and collaboration skills.
Ability to lead by example and coach team members effectively.
Comfortable working independently while balancing team responsibilities.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.
Travel
Limited local travel may be required for this position.
Education and Experience
Minimum 3-5 years of experience in loan servicing or loan operations at a financial institution.
Hish school diploma or equivalent.
Experience with complex commercial loan structures, participations, or escrowed loans preferred.
Familiarity with imaging systems, loan ticklers, and compliance documentation is a plus.
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$45k-64k yearly est. Auto-Apply 60d+ ago
Principal or Senior Principal Network and Communications Field Service Engineer
Northrop Grumman 4.7
Field service technician job in Washington, DC
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems is looking to add a **Principal or Senior Principal Network and Communications FieldService Engineer** to our team at **RAAF Base Edinburgh** near **Adelaide, Australia** .
This position will receive daily tasking and prioritization from their site lead. The selected candidate will be responsible for operations and maintenance support of the MQ-4C Triton network and communications systems at a Forward Operating Base (FOB).
**Duties and Responsibilities:**
+ Provide real time support for flight operations and maintenance, addressing any issues related to communications and networking to include fault isolation, remediation, and resolution.
+ Perform field integration, troubleshooting, and repair of communications and data link systems in military flight test environment, including operations on a flightline, in a hangar, and in command-and-control centers.
+ Adherence to checklists and procedures to ensure repeated success and providing redlines to procedures when necessary.
+ Communicate complex technical issues to local support, the Degrader Action Cell (DAC), Main Operation Bases (MOBs), and Responsible Engineers (REs).
+ Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations.
+ Assist with trend analysis as needed for Responsible Engineers (REs).
+ Perform/support review and analysis of supplier design data and definition of functional test requirements including acceptance, qualification, and system integration.
+ Take responsibility for the testing, maintenance, and integration of Comms and Networks equipment to include radio terminals, software loads, switches, routers, and firewalls required to support ground and flight test operations.
+ Work with system admins, maintainers, and onsite personnel to troubleshoot and repair any internal operational issues.
** The selected candidate will be put on a temporary Domestic Assignment and will report to our San Diego, CA site daily prior to international deployment while clearance(s), Visa(s), and other documents are processing. The employee will go through training in San Diego during this period. **
**The expected timeline before deployment is 3-4 months but this will vary.**
Initially, this position will work a 9/80 shift. **As the program matures, the shifts may become 12-hour shifts that could include nights, weekends, and/or holidays.**
The selected candidate will be required to work full-time, on-site in Australia. This position requires the ability to **travel up to 50%** of the time once in final location.
_This position can be filled at either the Principal FieldService Engineer OR Senior Principal FieldService Engineer level, depending upon the qualifications below._
**Basic Qualifications for Principal FieldService Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master's degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline and 1 year of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Basic Qualifications for Senior Principal FieldService Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master's degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline and 4 years of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Preferred Qualifications for both levels:**
+ Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP
+ Technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, switches
+ Experience with test equipment: network analyzers, spectrum analyzers, signal generators
+ Cisco Certified Network Associate (CCNA) certification
+ Experience with communication technologies; examples include Internet Protocol (IP) networks, Voice over IP (VoIP), Information Assurance (IA), satellite and Line-of-Sight (LOS) RF communications, control interfaces, and co-site interference
+ Operations and Maintenance experience at a field site
Primary Level Salary Range: $85,600.00 - $128,400.00
Secondary Level Salary Range: $106,800.00 - $160,200.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$106.8k-160.2k yearly 47d ago
Field Service Technology Delivery Lead Manager
Accenture 4.7
Field service technician job in Arlington, VA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective fieldservice capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of fieldservice technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, fieldservice experience design, and technology architecture & delivery disciplines.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Interacts with client stakeholders for business justification, funding, scope and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* Minimum 7+ years of experience leading the successful delivery of FieldService platform architecture and delivery projects
* Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
* Fieldservice platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
* Service Delivery enablement (field worker, 3rd party management)
* Distributed Service support networks
* AI powered service operations
Bonus points:
* Experience with Service Delivery Operations (Service Center, Call Center, FieldService Operations)
* Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
* Experience with Service channel experience design, implementation and execution
* Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
* Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in the CMT (Communications, Media, Technology) space
* Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Locations
$100.5k-245k yearly 15d ago
{"title":"ITS Lead - KEY"}
Jasint
Field service technician job in Columbia, MD
Job Title: ITS Lead - KEY Hours: Regular Full-Time Salary Range: $107k/yr - $131k/yr Clearance Requirements requires a current and active Secret Clearance at the time of application. What you will be doing: This position provides the highest level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for complex network, desktop, and server problems. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations.
Position Requirements
Minimum Requirements:
Experience:
* A minimum of 5+ years of experience
* Advanced knowledge of current Microsoft desktop and server operating systems
* Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications
* Advanced knowledge of computer and server hardware.
* Familiarity with network troubleshooting.
* Familiarity with Ivanti Management Suite, Microsoft SCCM, or Jamf Pro.
* Professional customer service skill
* Must be resourceful and able to take initiative in a dynamic environment.
* Ability to troubleshoot technical problems effectively and efficiently.
Education:
* BA/BS from an accredited college or university
* AA/AS with 7+ years experience.
Certifications:
* Require anyone of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification.
* PMI Certification required.
* Windows or Apple Certified Technician
Physical Demands
This is largely a sedentary role; however, some filing is required. The ability to move files, open filing cabinets, and bend or stand as necessary would be required.
Why JASINT?
At JASINT, we proudly boast a together we can attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels, and thats why we are seeking you!
We understand and respect the dedication and sacrifice required to serve our nations greatest efforts, and our commitment, in turn, is to Support You!
JASINT cares about your work-life balance and offers competitive benefits to help you at every stage of your personal and professional life by providing the following: Retirement/401k with an employer match, employer-paid health, dental, vision for employees, flexible spending accounts (HSA/FSA), company partially funded HSA, STD/LTD, professional development, tuition and certification reimbursement, spot award recognition, PTO, Floating Holidays.
* JASINT offers internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours are friends of JASINT! *
JASINT provides equal employment opportunities to all employees and applicants without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic testing results, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify.
$107k-131k yearly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Germantown, MD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a field service technician earn in Dundalk, MD?
The average field service technician in Dundalk, MD earns between $36,000 and $86,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.
Average field service technician salary in Dundalk, MD
$56,000
What are the biggest employers of Field Service Technicians in Dundalk, MD?
The biggest employers of Field Service Technicians in Dundalk, MD are: