Lead Tax Accountant
Financial Planning & Tax Office job in Houston, TX
Financial Planning Tax office is looking for a goal-driven Lead Tax Accountant to be responsible for advising clients, analyzing tax data submitted by clients, and filing and submitting tax returns. Our lead Tax Accountant will also supervise the bookkeeping & tax teams. Tax accountants should ensure confidentiality, provide excellent service to promote repeat business, and provide future tax planning to clients. Should also be able to process bookkeeping for clients and analyze company financials.
To ensure success as a tax accountant you should be knowledgeable of legislation and regulations, provide excellent service to clients, and maintain the high standard set by the organization. Ultimately, a top tax preparer will be detail-oriented with excellent oral and written communication skills to handle correspondence from clients and tax authorities. You should be proficient with both bookkeeping & tax preparation software.
Job Description:
Facilitate and manage the preparation and review our client's federal tax returns and the accurate, timely filing of all tax forms.
Ensure accurate, timely filing of consolidated federal, state and local income tax returns and other business-related filings for our clients.
Find and implement opportunities for process improvement in company tax procedures.
Develop and implement strategic tax planning for all necessary federal and state taxes.
Manage members of the bookkeeping & tax team as they prepare components of our client's US federal income tax return and other tax documents. Along with reviewing the financial statements prepared by the bookkeeping team & tax returns.
Plan for and develop an overall return calendar and coordinate timing and inputs with the tax team.
Maintain effective control procedures over all aspects of the tax process.
Assist with the management of client's IRS income tax audits: preparing responses, creating schedules, etc.
Monitor legislative and regulatory tax law developments, communicate the effects of these developments to management and the tax team and create strategies to capitalize on changes to taxation legislation.
Provide support and train staff in the taxation department
Review tax returns and quarterly/yearly tax projections for clients
Manage and mentor members of the tax team to greater levels of effectiveness and engagement
Facilitate Client Retention and Growth
Acquire new clientele for the company
Requirements:
Experience with both Individual and Corporate Returns
Bachelor's degree in accounting or finance.
Registered Tax Return Preparer Test completed.
Registration with the IRS with a valid PTIN. Minimum of 5 years' experience. Computer literate.
Strong oral and written communication skills.
Must ensure confidentiality.
Proficient with QuickBooks Payroll relief
Proficient Tax Preparation Software
Assistant Store Manager (Bilingual)
Houston, TX job
Your Opportunity:
Assistant Store Manager (Bilingual) Titlemax Houston, TX
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyFinancial Advisor
Carrollton, TX job
This job posting is anticipated to remain open for 30 days, from 09-Dec-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients.
Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community.
We'll give you the support you need. Our team will be there every step of the way, providing:
Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹.
Salary for the first five years as you begin to build your practice²
A firm-provided branch office in the community
Branch office support to help lighten the load so you can focus on your clients
A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way.
You can also expect...
No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in
A compensation package that includes opportunities for commissions, profit sharing and incentive travel
The flexibility that you need to balance your personal and professional lives - the best of both worlds
A culture of continuous improvement and professional development
Key Responsibilities
Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements).
Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals.
Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines.
Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.
Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability.
¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration
² As your new asset compensation and commissions increase over the first five years, salary will decrease
Benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page.
Compensation:
We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years.
For more information regarding compensation please click the link below.
New Financial Advisors Compensation
Supplemental Starting Salary Range $45,000 - $100,000
Read More About Job Overview
Skills/Requirements
Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance.
What characteristics would make you a successful financial advisor?
An interest in financial services/markets and how they work
Love of learning and challenges, including determination to succeed
Skilled in long-term relationship building
Comfortable in your ability to think critically
Passion for new opportunities
Can you see yourself...
Learning to be a financial advisor through our comprehensive training program?
Delivering personalized investment and financial solutions to your clients?
Taking ownership of your business's growth and success?
Meeting professional and personal objectives as they relate to building your practice?
Working in and positively impacting your local community?
Skills/Requirements
Candidates should have at least one of the four qualifications bullets listed below:
A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry
Financial services and/or sales experience
Financial services registration, licensing, or certification
Professional and/or military career progression
Licensing:
SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period.
FINRA registrations required within three months. State insurance licenses will be required.
As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
#LI-USFATA
Vice President, Architecture
Westlake, TX job
Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center
At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients.
As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities.
The Expertise and Skills You Bring
15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers.
You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps.
You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure.
You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems.
You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement.
You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services.
You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities.
You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution.
You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure.
You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization.
You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them.
The Value You Deliver
Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint.
Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates.
Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results.
Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps.
Ensuring the solutions that are delivered meet high standards for quality, performance, and scale.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The base salary range for this position is $140,000-285,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Principal, HashiCorp Vault Expert
Westlake, TX job
In this role on the Privileged Access Management team, your primary responsibility will be to own and operate Fidelity's HashiCorp Vault application. This is an enterprise-class installation providing secrets management services to over 5,000 business unit applications. You will design, develop, and support new and improved access management capabilities that meet Fidelity's stringent cybersecurity policies and requirements. You will administer critical production environments including implementation of monitoring, upgrades, performance & capacity improvements, certifying disaster readiness, improving CI/CD with process automation, and analyzing key metrics and trends. We operate in an Agile framework where you will have an opportunity to participate in sprint planning to provide prioritization, and realistic and achievable estimates. You will also contribute towards continuous improvement efforts aimed at increasing the efficiency and velocity of the team.
The Expertise You Have and The Skills You Bring
Bachelor's degree in Computer Science, Computer Engineering, Computer Systems Networking, Information Systems/Science, or a related discipline
5+ years of experience and demonstrated expertise with administration and operation of the HashiCorp Vault application is a requirement for this role
You have systems and application management experience on Linux/UNIX platforms
You have experience with cloud architecture and have built applications in, or migrated applications to, Amazon Web Services AWS or Microsoft Azure
You have experience with networking, firewalls, and load balancers
You have experience building automated pipelines and deploying with CI/CD technologies such as Jenkins, Git, Ansible, Chef, Artifactory, AWS Cloud Formation Templates, Terraform, EC2, Lambda, Docker/Kubernetes, and KMS
You develop advanced, customized workflows and automated processes for/with vendor applications
You have strong scripting & automation skills, specifically in Python and Ansible
You have excellent written and verbal communication skills with the ability to present to both technical and business audiences
You have demonstrated experience in leading small technical teams
You have the ability to independently perform systems design & architecture work to satisfy technical objectives and meet business requirements
The Team
In this position you will join Fidelity's Enterprise Cybersecurity business unit as a member of the Privileged Access Management team. We are a dynamic, high visibility team that provides a variety of access management services to all of Fidelity's business units. The Privileged Access Management team is comprised of engineers located in the US, Ireland, and India. We leverage an Agile operating model to install, configure, operate, and maintain a set of in-house and vendor applications providing a multitude of access management capabilities to the firm. We are a DevOps team that engages in systems engineering, software engineering, and production services support.
The base salary range for this position is $107,000-216,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
General Manager (Bilingual)
Portland, TX job
Your Opportunity:
General Manager (Bilingual) Titlemax
Portland, TX
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyExecutive Administrator
Cedar Park, TX job
Responsibilities
· Under immediate supervision, the Executive Administrator assists one or more Financial Advisor with the opening and maintenance of client accounts and records and performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for Financial Advisor communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the Financial Advisor
· Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client
· Work with the Financial Advisor and the client in obtaining the required documents based on the type of account(s) established
· Organize and assist in the maintenance of complete client accounts and trade-related records for the Financial Advisor and certain required files for the branch office
· Perform operational or administrative functions for client-related requests (i.e., check requests, wiring funds, address change, dividend information, etc.)
· Provide reports and other information to the Financial Advisor, as requested
· Identify situations that need to be brought to the attention of the Financial Advisor or escalated to the Manager, including suspicious client and/or employee activity or behavior
· Perform various administrative duties (i.e., typing, filing, answering phones, mailing documents/letters, etc.) and other duties and projects as assigned by the Financial Advisor and/or Manager
Qualifications
Administrative Knowledge - Knowledge of administrative and clerical procedures and systems such as word processing, spreadsheet applications, managing files and records, and other office procedures and terminology
Industry Knowledge - General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products
Time Management - Able to organize, prioritize, and manage multiple tasks, responsibilities, and deadlines; is able to follow through and accomplish goals, manage expectations appropriately, and use the firm's resources efficiently
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to practical problem solving
Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary customer and personal services
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
· High School Diploma / College Experience (preferred)
· 2 years of clerical/related industry
· Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Program Manager, Private Client Services Technology at LevelField Bank
Houston, TX job
Redefine Banking with Us:
LevelField Bank, upon completion of the forthcoming acquisition of Burling Bank, will be an FDIC-insured community bank dedicated to transforming the financial landscape by prioritizing innovation and embracing new products and services.
We aim to differentiate ourselves by serving consumers nationwide, targeting underbanked commercial markets, including business involved in the fast-evolving world of digital assets (cryptocurrency), and by operating a true real-time 24x7 bank. Considerable growth is on the horizon, and we're ready for the challenge.
Building an industry-leading company is no small feat, but we're driven by a positive, ambitious energy. With a seasoned leadership team and the stability of a regulated financial institution, we're creating a workplace that's both dynamic and rewarding. Our executive leaders each bring over thirty years of experience from the most competitive corners of the financial sector-yet they approach each day with the enthusiasm of fresh talent.
If you are passionate about creating a fantastic environment and eager to join a growing organization, this is your opportunity to make an impact.
Your Role:
As the Program Manager-Private Client Services (PM-PCS), you will be responsible for the delivery of banking products to LevelField's business and select personal banking customers, along with the tools necessary for bank staff to serve those customers. Reporting to the Chief Technology Officer, you will deliver those products and tools by coordinating among the bank's third-party integration partner and various Software-as-a-Service (SaaS) vendors.
Because of the high-touch nature of PCS, many deliverables will require tight delivery times and will be managed using lightweight Agile methods and, occasionally, “red team” development. A number of these banking products and SaaS vendors will involve digital assets, although digital asset experience is not a requirement for the role.
Location:
This is a fully on-site position in Houston, TX. The role depends on close collaboration with business and technology partners, which is best achieved through in-person engagement.
Key Responsibilities:
Champion our brand: Embody LevelField's innovative culture, fostering trust and enthusiasm for our cutting-edge banking solutions.
Own the PCS technology roadmap: Maintain the delivery roadmap for all Private Client Services products and tools defined by the Chief Product Officer and other executive sponsors.
Coordinate cross-functional delivery: Assemble and lead working teams consisting of the VP of Business Requirements and designated business experts to define requirements and validate user acceptance.
Plan and track execution: Develop delivery plans, track milestones in the appropriate project management tool (usually Jira), and ensure visibility of progress, risks, and dependencies.
Oversee vendors and integration partners: Direct the work of third-party infrastructure and integration partners and SaaS providers, ensuring scope, quality, and timelines are met.
Manage project budgets: Collaborate with the Director of the Program Management Office to establish budgets, monitor variances, and conduct post-project financial and performance reviews.
Maintain governance alignment: Ensure that project documentation, approval gates, and controls comply with standards established by the PMO.
Communicate with stakeholders: Provide regular status reports, highlight risks or decision needs, and ensure timely escalation and resolution.
Drive continuous improvement: Capture lessons learned and contribute to refining delivery methods, vendor management practices, and PMO standards.
Additional Responsibilities:
Stay ahead of trends: Maintain awareness of the broader context and implications of the various types of risk affecting the business.
Work collaboratively: Collaborate with the team to continuously improve the department and the bank.
Think like an owner: Contribute ideas to improve processes, enhance customer experiences, and drive the bank's growth.
Perform other related duties as needed: Support additional initiatives or responsibilities consistent with the scope and purpose of the role.
About You
You are an experienced program manager who thrives on bringing structure, clarity, and momentum to complex technology deliveries. You excel at coordinating diverse contributors-business leaders, vendors, and integration partners-to deliver high-quality products on schedule and within budget. You are comfortable managing programs that rely on configuration and integration rather than in-house software development, and you know how to keep third-party teams aligned with business priorities and governance standards.
You bring:
A minimum of 7 years of experience managing technology programs or large projects within financial services or other regulated industries.
Demonstrated success coordinating multi-vendor or SaaS-based implementations, with strong command of integration and configuration management.
Proven ability to translate business objectives into executable delivery plans and to maintain focus on value, schedule, and cost.
Excellent organizational and communication skills-able to build consensus across business, technology, and vendor teams.
Sound financial discipline, including budget planning, variance tracking, and post-implementation review.
A commitment to continuous improvement and to working within the PMO's governance frameworks to strengthen delivery practices across the technology organization.
Familiarity with Agile and hybrid project methodologies, and the judgment to tailor them appropriately to the scope and urgency of each initiative.
You bring calm leadership to high-visibility programs, ensuring that complex integrations and aggressive timelines are handled with control, transparency, and professionalism.
What Success Looks Like
Within your first year, Private Client Services technology initiatives are delivered predictably, with clear ownership, controlled budgets, and measurable results. Project plans are realistic and visible, dependencies are managed, and executives have confidence in the progress and cost of each delivery.
Third-party integration partners and SaaS vendors operate with accountability and alignment to business goals, supported by your structured communication and steady coordination. Internal stakeholders see you as a trusted facilitator-someone who brings focus, clarity, and follow-through to complex, cross-functional efforts.
The PMO recognizes your programs as models of disciplined delivery: well-documented, financially transparent, and aligned with governance standards. Private Client Services technology moves forward with a rhythm and reliability that strengthens both customer experience and organizational trust.
Why Join LevelField Bank?
Be a pioneer: Join a forward-thinking bank at the forefront of digital asset integration, with opportunities to shape the future of finance.
Growth opportunities: As an early team member, you'll have significant potential for career advancement in a rapidly growing organization.
Vibrant culture: Thrive in a collaborative, innovative workplace that values your contributions and celebrates success.
Competitive compensation: Enjoy a base salary of $105,000-$145,000, discretionary bonuses, stock options, 401(k), medical insurance, and additional benefits.
This description outlines the general nature of the role and is not an exhaustive list of duties or requirements. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this role. LevelField Financial and LevelField Bank are equal opportunity employers.
Financial Advisor
North Richland Hills, TX job
This job posting is anticipated to remain open for 30 days, from 09-Dec-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients.
Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community.
We'll give you the support you need. Our team will be there every step of the way, providing:
Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹.
Salary for the first five years as you begin to build your practice²
A firm-provided branch office in the community
Branch office support to help lighten the load so you can focus on your clients
A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way.
You can also expect...
No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in
A compensation package that includes opportunities for commissions, profit sharing and incentive travel
The flexibility that you need to balance your personal and professional lives - the best of both worlds
A culture of continuous improvement and professional development
Key Responsibilities
Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements).
Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals.
Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines.
Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.
Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability.
¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration
² As your new asset compensation and commissions increase over the first five years, salary will decrease
Benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page.
Compensation:
We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years.
For more information regarding compensation please click the link below.
New Financial Advisors Compensation
Supplemental Starting Salary Range $45,000 - $100,000
Read More About Job Overview
Skills/Requirements
Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance.
What characteristics would make you a successful financial advisor?
An interest in financial services/markets and how they work
Love of learning and challenges, including determination to succeed
Skilled in long-term relationship building
Comfortable in your ability to think critically
Passion for new opportunities
Can you see yourself...
Learning to be a financial advisor through our comprehensive training program?
Delivering personalized investment and financial solutions to your clients?
Taking ownership of your business's growth and success?
Meeting professional and personal objectives as they relate to building your practice?
Working in and positively impacting your local community?
Skills/Requirements
Candidates should have at least one of the four qualifications bullets listed below:
A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry
Financial services and/or sales experience
Financial services registration, licensing, or certification
Professional and/or military career progression
Licensing:
SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period.
FINRA registrations required within three months. State insurance licenses will be required.
As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
#LI-USFATA
Mission Critical OFCI/Commissioning Lead
San Antonio, TX job
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Now Hiring: Mission Critical OFCI/Commissioning Lead
Schedule: 5/10's + 8 hours on Saturdays
Start Date: As soon as a qualified candidate is identified
Project Type: Mission Critical Data Center
If you excel at coordinating complex equipment deliveries, managing vendor relationships, and ensuring commissioning activities stay on schedule, this role offers the chance to support high-visibility data center projects.
What You'll Do:
You'll serve as the central point of coordination for OFCI equipment from delivery through installation and commissioning. Your work helps keep testing phases (L2-L5) on track and ensures all vendors, subcontractors, and site teams are aligned.
Key responsibilities include:
OFCI & Commissioning Coordination
Manage the OFCI log, including equipment deliveries and push/pull ticket requests.
Request deliveries from offsite storage and integrators; resolve delivery conflicts and delays.
Use the Star Tool to request vendor resources for L2-L5 testing.
Vendor & Subcontractor Collaboration
Build and maintain a Smartsheet contact list for OFCI vendors and subcontractors.
Coordinate equipment deliveries with site superintendents to align with project schedules.
Drive communication between subcontractors and OFCI vendors to resolve installation concerns.
Inspection & Documentation Management
Oversee QC/Cx inspection documentation and ensure completion one week before H2C.
Manage Procore documentation, including equipment testing reviews and inspection tracking.
Validate that received OFCI equipment matches approved engineering submittals.
Project Tracking & Reporting
Maintain a delay log for delivery impacts, vendor responsiveness, and schedule issues; escalate as needed.
Track repairs and damages (including part reallocations and trade-related equipment damage).
Manage the generator fuel log and coordinate readiness notifications.
Track MCM dates in Smartsheet.
Meetings & Cross-Team Coordination
You'll lead or participate in several recurring project meetings, including:
Weekly OFCI Vendor Call: Delivery tracking, trades alignment, replacement coordination, schedule impacts, push/pull tickets.
Weekly meetings with site superintendents and electrical contractors: Installation alignment, concern resolution, and schedule coordination.
Weekly L2/L3 meetings: Drive observation resolutions, ensure documentation compliance, and update schedule needs.
Daily L4/L5 commissioning meetings: Support resolutions and ensure vendor/subcontractor resources are available.
Additional: Daily coordination, weekly client meetings, weekly OAC, and weekly MCM meetings.
If you're highly organized, thrive in fast-paced construction environments, and enjoy being at the center of project coordination on mission critical builds, this role offers a strong opportunity to contribute to impactful data center projects.
Engineering Analyst II (Data Governance)
Houston, TX job
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
We're looking for an Engineering Analyst II (Data Governance) - someone who's passionate about elevating data quality, strengthening data stewardship, and supporting teams that rely on accurate asset information to keep operations running safely and efficiently.
This role sits at the intersection of data governance, asset information, and operational excellence. You'll act as a core liaison between groups such as asset information management, field operations, engineering, technical systems, and compliance - helping ensure that data is trusted, well-managed, and aligned with industry best practices.
What You'll Do:
Implement and monitor data governance best practices based on established frameworks.
Partner with both technical and business stakeholders to define clear ownership, stewardship, and accountability for asset data.
Lead data quality efforts for pipeline asset information, including profiling, cleansing, and remediation.
Ensure data management practices align with key industry standards (ISO, ISA, CFIHOS, etc.).
Build and maintain data dictionaries, metadata repositories, and data lineage documentation.
Manage governance documentation, processes, and digital workspace content (including SharePoint), especially as they relate to asset-related nomenclature.
Facilitate working groups and lead awareness sessions focused on data governance within the pipeline industry.
Track and report on governance metrics and the effectiveness of implemented controls.
What You Bring:
Bachelor's degree in a relevant field such as Information Management, Engineering, Computer Science, or Business.
4+ years of experience in data governance, data management, or similar work-preferably within the energy sector.
Familiarity with data governance frameworks and data quality tools.
Understanding of pipeline industry regulations (PHMSA) and best practices in asset-related data management.
Strong analytical, organizational, and presentation skills, with the ability to translate technical concepts for non-technical audiences.
Proven experience working collaboratively across engineering, operations, and compliance teams.
Preferred Skills:
Experience with pipeline asset management systems, GIS platforms, or records management tools.
SharePoint design/management and PowerApps (forms/workflows).
Power BI reporting experience.
Knowledge of master data management (MDM) concepts.
Excellent problem-solving skills and attention to detail, especially when working with safety-critical infrastructure data.
If you're someone who thrives in a cross-functional environment and enjoys improving how organizations manage and trust their data, this could be a great fit!
Customer Service Representative
San Antonio, TX job
The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process.
Key Responsibilities
Applicant Engagement & Welcome Calls
Make professional, courteous welcome calls to life insurance applicants.
Provide clear guidance on next steps in the application process and respond to initial questions.
Application & Case Review
Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements.
Identify missing information or requirements and take appropriate action to support timely case progression.
Outbound Communication & Scheduling Support
Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors.
Offer support and resources to help applicants complete outstanding requirements.
Underwriting & Workflow Support
Work closely with Underwriters and Case Associates to expedite case closures.
Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams.
Qualifications & Skills
Strong telephone communication skills with a professional and friendly demeanor.
Excellent interpersonal, verbal, and written communication abilities.
Ability to follow conversation flows and document interactions accurately and thoroughly.
Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment.
Familiarity with life insurance processes preferred.
Salary Range:: $38,000 - $43,000 per year
Teradata Lead Engineer
Plano, TX job
Must Have Technical/Functional Skills
• Design Scalable Data Warehousing Solutions using Teradata.
• Develop and maintain normalized (3NF) and dimensional models.
• Optimize physical models and fine tune queries for performance.
• Design and develop Tera Data ETL jobs and data pipeline.
• Design, Develop and support enterprise data warehouse solutions leveraging Teradata and Teradata tools and utilities.
• Extracting data from various data sources, transforming, and loading it into target systems.
• Ensuring data quality, integrity, and consistency across different systems.
• Developing and maintaining data warehouses, data lakes and data mart architecture.
• Optimizing ETL processes for performance, scalability and reliability.
• SQL proficiency (intermediate skill level minimum)
• Ability to manage Teradata/SQL Server/ Oracle database migration including code migration, data loads and server retirements.
• Troubleshooting and resolving data integration issues
• Solid skills with writing/translating SQL queries and SQL data validation.
• Performance tuning of SQL queries.
• Defining, managing, and monitoring job schedules, as well as troubleshooting issues within the Autosys environment
• Understanding and implementing job schedules, dependencies, and workflows within Autosys
• Analyzing and resolving issues with Autosys jobs and processes
Roles & Responsibilities
• Optimizing Database jobs for performance by collaborating with DBAs and implementing SQL coding and design changes within the job structure.
• Actively participated in troubleshooting and resolving issues related to data loading delays and database server outages, ensuring minimal disruption to data flow and system operations.
• Engaged in periodic reviews of job logs and performance metrics to identify trends, proactively addressing potential issues.
• Troubleshooting production issues through meticulous job log reviews, implementing necessary design changes via change management and adhering to the code promotion process.
• Contributed to the development and maintenance of documentation for troubleshooting procedures, best practices, and system configurations, facilitating knowledge sharing within the team and managing Change Requests
• Resolving data issues arising from load delays or database server downtimes, with a focus on ensuring customer satisfaction.
• Collaborated with stakeholders to understand business requirements, providing valuable insights and recommendations for optimizing data processing workflows.
Base Salary Range: $120,000 - $140,000 per an num
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Workday Payroll Specialist
Houston, TX job
Workday Payroll Specialist - Up to $160,000 + Bonus - Houston, TX
We're working with a Houston-based client that's adding a Workday Payroll Specialist to their team. This role is ideal for someone who's comfortable owning the payroll function end-to-end and who knows their way around the Workday payroll module.
Key Responsibilities
Be the go-to resource for employees who have questions about their pay.
Handle the full payroll cycle from start to finish, ensuring everything runs smoothly and on time.
Look for ways to streamline and improve our payroll processes as the team and company grow.
Take ownership of all payroll tax duties, including accurate calculations, reporting, and compliance.
Work closely with our payroll accounting team to keep information aligned and workflows efficient.
Requirements:
At least 3 years of hands-on experience working with Workday Payroll.
Minimum of 8 years of payroll processing experience, including payroll tax responsibilities.
Knowledge and understanding of ADP tax.
Someone detail-oriented, approachable, and comfortable working with employees and cross-functional teams - and who can tackle payroll issues with confidence as they arise.
This is an excellent opportunity for a seasoned Workday Payroll professional to step into a high-impact role and become a key contributor within a supportive, fast-moving team. With a competitive compensation package and the chance to deepen your expertise in Workday Payroll, this position offers a strong path for growth while allowing you to take responsibility and ownership of the Workday Payroll function.
SAP Integration Platform Architect
Austin, TX job
Expectations / Deliverables for the Role
• Connects the enterprise by defining reference integration patterns across SAP and non-SAP systems.
• Produces reference integration architectures by leveraging expert input from application, data, platform, and security engineering teams. These architectures form the foundation for new integrations and digital solutions.
• Continuously evolves integration standards to support changing business models and application landscapes.
• Leverages SAP BTP, API Management, and Integration Suite to modernize connectivity and enable event-driven architectures.
• Champions reuse and simplification to reduce custom interfaces and eliminate technical debt.
• Defines and evolves integration KPIs, metrics, and dashboards to improve reliability and operational visibility.
• Guides teams in selecting the right integration approach (API, event, batch, IDoc) for each use case.
Technical Proficiency
• Strong experience with SAP Integration Suite, API Management, and event-based integration patterns.
• Knowledge of hybrid integration landscapes spanning SAP and non-SAP systems.
• Experience designing secure, scalable, and resilient integration architectures.
• Understanding of monitoring, error handling, and operational support for integrations.
• Familiarity with Clean Core-aligned integration and extension approaches.
Soft Skills
• Strong decision-making skills with the ability to balance speed, quality, and long-term cost.
• Clear communicator who can explain architecture choices, trade-offs, and cost impacts to stakeholders.
• Collaborative individual who brings together multiple engineering teams to shape shared solutions.
• Comfortable challenging designs constructively in ARB reviews
• Acts as a trusted advisor / partner to other IS&T Teams
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Ma ternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commute r Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
LAN ACI Engineer
Plano, TX job
Must Have Technical/Functional Skills:
Strong knowledge in Switching technologies - Tenant, VRFs, BDs, EPGs, VXLAN, STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP, BGP, OSPF, MP-BGP
Switching Models Nexus 9K, 7K, 5K, 2K, VPC, FEX, VDC, Cisco VSS, VPC, Cisco Catalyst 6800, 6500, 4500, 3800, 3500 2900 with stacking.
Deep understanding of Internet Protocol (IP) addressing and Variable Length Subnet Mask (VLSM).
Extensive experience on designing and implementing Cisco ACI, SDA (Software-Defined Access), DNAC with Data Center Networking Technologies and Cloud Solutions.
Strong experience with Monitoring and Alerting Tools: Cisco APIC/ACI, Nexus Dashboard, Cisco DNAC, Cisco ISE, PagerDuty, Nagios & Thousand Eyes.
CCNP Certified (Routing & Switching) & Higher
Strong knowledge on Cisco Data Center with ACI environment (Single/Multi Pod)
Expert Knowledge of LAN switching technologies: STP, Trunking, Ether channel and good understanding of high availability fundamentals (HSRP and VRRP)
Good understanding of Local Area Network (LAN) switching technologies including ACI, APIC, VXLAN, fabric path, SDA, DNAC, ISE, Spanning Tree, Virtual LAN (VLAN), and VLAN Trunking Protocol (VTP) concepts.
Good hands-on experience on the load balancing concepts like - LACP, PaGP
Strong hands-on work experience with Cisco Nexus 9K, 7K, 5K, 2K devices, Cisco Catalyst 9K, 3K & 4K series.
Experience in designing, deploying, and troubleshooting VSS, VDC, VPC, OTV, Fabric path, FCoE and multi-tenancy in the datacenter.
Deep understanding of Internet Protocol (IP) addressing and Variable Length Subnet Mask (VLSM).
Good understanding of DHCP, DNS - Hands-on experience & troubleshooting knowledge on Infoblox.
Troubleshooting network link/device hardware/configuration issues, isolating the problem, fixing the problem
Install, configure, and support large-scale production and corporate network infrastructure including routers, switches, console servers and equipment.
Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network.
Very strong Layer 2 & 3 Networking skills solid BGP, IPV4, IPv6, Change management.
Troubleshooting the routing protocols like BGP, EIGRP, Static and OSPF and work with the ISPs and internal teams to resolve the issues.
Experience working on CoS, QoS, WRED and related quality of service parameters.
Working knowledge on MPLS, Metro Ethernet and Hub & Spoke concepts
Roles & Responsibilities:
Provide operations support for Enterprise LAN, Security, Data Center, and Campus Network platforms across North America locations.
Installing, configuring, and supporting network equipment including Switches & Routers using APIC & DNAC tool.
Configuration and Operational support experience with Cisco ACI - Spine-leaf switches, APIC and APIC-EM controller, Nexus switches.
Resolve connectivity problems between applications, EPGs, and external networks.
Diagnose routing, contracts, and endpoint learning issues.
Maintain external connections (L3Out, firewalls, load balancers) and Apply micro segmentation and policy rules.
Add or update ACI objects (tenants, VRFs, bridge domains, EPGs, contracts).
Deep understanding of network orchestration and automation using Cisco ACI/APIC, SDA & DNAC with ISE integration.
Procuring network equipment and managing subcontractors involved with network installation.
Configuring routing and switching to maximize network efficiency and security.
Supervise and or performing site installs, maintenance, upgrades or software enhancements to support the network infrastructure needs.
Plan and execute APIC and switch firmware upgrades.
Function as a point of escalation for operational entities regarding regular or complex issues.
Maximizing network performance through ongoing monitoring and troubleshooting
Investigating faults in the network
Resolve incidents/problems/Changes according to established procedures.
Work on Service improvement activities and completing it within the target dates.
Explore & Support automation where possible.
Work closely with customer, Infrastructure teams and vendors such as Cisco.
Reporting network status to key stakeholders
Base Salary Range: $80,000 - $110,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off : Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Commercial Relationship and Servicing Supervisor
Plano, TX job
CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, and manufacturing partners.
This position combines high-level commercial account servicing responsibilities with strategic business relationship and sales functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilitie
s.
ESSENTIAL DUTIES & RESPONSIBILIT
IES Strategically engage with factories and dealers to manage high-value commitm
ents Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalabi
lity Identify operational gaps and lead resolution efforts through process redesign and documenta
tion Develop and maintain SOPs, training guides, and workflow documenta
tion Monitor KPIs and operational metrics, presenting insights and recommendations to leader
ship Lead cross-functional initiatives to align commercial lending operations with broader business g
oals Champion system enhancements and automation opportunities, including Solifi optimiza
tion Support internal audits and compliance reviews, ensuring adherence to regulatory and company stand
ards Serve as a liaison between account management and underwriting to ensure process align
ment Oversee and approve complex invoice and MCO transactions with minimal overs
ight Analyze credit line utilization trends and advise on optimization strate
gies Lead reconciliation of monthly billing statements and ensure financial accu
racy Facilitate payment processing and troubleshoot except
ions Coordinate third-party inventory inspections and lead resolution of audit discrepan
cies Perform payoff workflows, ensuring compliance and timely document deli
very Lead onboarding for new dealers, delivering expert-level training and sup
port Review and authorize pending orders, applying advanced credit and curtailment anal
ysis Ensure accurate and timely data entry into Solifi for approved or
ders Provide strategic payoff guidance to dealers and third-party len
ders Perform document distribution upon loan pa
yoff Implement delinquency management strategies and lead recovery eff
orts Partner with underwriting to assess and recommend credit line adjustm
ents Manage Help Scout communications and ensure timely resolution of escalated is
sues Foster long-term dealer and supplier relationships, acting as a strategic consul
tant Audit inspection reports and lead resolution of complex unit discrepan
cies Lead financial documentation collection for annual reviews, ensuring compliance and complete
ness Draft and execute formal collection communications, supporting legal and credit recovery eff
orts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excell
ence Mentor peers and junior Account Managers on best practices and process adher
ence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-ma
king Collaborate with the CPM Retail Sales team to process and route for approval dealer eligibility for retail financing prog
rams Drive floorplan sales for new and existing territories, managing the full sales pipeline from prospecting to c
lose Develop new and expand personal property and mortgage retailer relationships and loan vo
lume Scout and onboard new retailers in emerging territories, contributing to market develop
ment Represent CountryPlace Mortgage at trade shows, coordinating booth setup and marketing mater
ials Assist in developing internal training programs to support cross-functional collabora
tion Create compelling and compliant marketing flyers and trade show banners to support sales eff
orts Strengthen relationships with Regional Sales Managers (RSMs) and manufacturers to drive strategic align
ment
POSITION REQUIREMENTS, CAPABILITIES &
SKILLSStrategic, self-directed, and highly accou
ntable Excellent interpersonal skills and ability to build rapport across diverse teams and c
lients Proven ability to design and manage complex operational pro
cesses Exceptional interpersonal and leadership
skills Mastery of written, verbal, and presentation communi
cation Bilingual proficiency pre
ferred Expert-level proficiency in Solifi pre
ferred Proven ability to manage high-risk accounts and complex colle
ctions Consultative approach to client service, balancing business goals with relationship mana
gement Comfortable presenting to senior leadership, with the ability to translate operational data into actionable in
sights
MINIMUM QUALIF
ICATIONS Bachelor's degree required, in Finance, Accounting, or
Business3+ years B2B sales experience in manufactured housing, RV, or marine; floorplan and retai
l lending5+ years of Commercial manufactured housing floorplan experience in loan servicing, collections, and lending o
perations7+ years of experience in commercial loan servicing, collections, lending operations, banking or project m
anagement Advanced spelling and gramm
ar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal
softwar
e
WE OFFERCompeti
tive SalaryMedical/Dental/Visio
n InsurancePa
id Holiday
s401K MatchG
enerous PTOFS
A/HSA PlansLife /Disability/Accidental Insurance and
much more!
System Engineer
Allen, TX job
Must Have Technical/Functional Skills
1. Basic to moderate understanding of Salesforce.
2. Strong understanding of SQL, including the ability to write and analyze queries.
3. Familiarity with Linux file systems and basic commands.
4. Experience with or understanding ServiceNow for IT service management
5. Basic knowledge of ETL (Extract, Transform, Load) processes and tools.
6. Proficiency in working with XML and JSON file formats
7. Experience in interacting with RESTful APIs.
8. Familiarity with Splunk for searching, monitoring, and analyzing machine-generated data.
9. Experience in using testing tools for API testing and development such as Postman.
Roles & Responsibilities
10. Collaborates with client team(s) to improve their level of technical knowledge and understanding of products.
11. Assists the client team(s) with coordinating scheduling of project processing steps and how to use priority
requests appropriately.
12. Acts as technical resource to sales personnel on existing accounts or running tests for prospective accounts for
the client team(s).
13. Documents change and additions to internal technical processes and on client-specific projects and disseminate
information to appropriate personnel.
14. Interprets client specifications and instructions of high complexity for Technical Solutions personnel and explains
how to appropriately apply theory to this practice.
15. Defines and implements quality control/troubleshooting standards and procedures for the department.
16. Creates and provides necessary quality control reports, output files, and summarized data reports.
Salary Range $110,00 to 115,000 a year.
IT/IS Risk Management & Governance Executive
Converse, TX job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking an IT/Info Security Risk Management & Governance for Executive team.
This Executive should have expertise in Tech Risk Oversight - SLOD.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte.
*** Relocation assistance is available for this position ***
The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business.
Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
Additional responsibilities include but are not limited to:
Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.
Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk.
Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities.
Minimum Education:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum Experience:
10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.
4+ years of people leadership experience in building, leading and/or developing high-performing teams.
Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP).
Proven experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16).
Knowledge of applicable laws, rules, and regulations applicable to financial institutions.
Experience making data-driven decisions.
Experience working with external agencies and regulators.
Broad knowledge of information technology systems and general system development principles.
What sets you apart:
7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services.
10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software.
3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment.
10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.
Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.
Compensation range: The salary range for this position is: $169,880.00 - $305,780.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Linux Technical Support Engineer
Austin, TX job
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX.
Job Title: Technical Support Engineer - Contractor
Pay Rate: $34/hr (W-2)
Initial Duration: 12 months
Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday
Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability.
The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution.
As a Technical Support Engineer, you'll:
- Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues.
- Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed.
- Maintain NixOS systems, verify version integrity, and complete post-update health checks.
- Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux).
- Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts.
- Support hardware-level troubleshooting by identifying faulty components and validating replacements.
- Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings.
Daily Tasks:
- Diagnostics on onboard systems via SSH
- Connect to robots over ssh, usage of internal pipeline utilities for check up and debug
- Working with dashboards, analyzing log files, identifying anomalies
- Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health
Required Skills:
- Strong Linux CLI skills and comfort working on production hosts via SSH
- Proven ability to interpret system/service logs and reason from symptoms to root causes
- Practical knowledge of systemd/journalctl and basic networking tools
- Familiarity with NixOS concepts and workflows (or readiness to learn quickly)
- Clear written communication (incident notes, escalation summaries)