Gate attendant vs gate agent

The differences between gate attendants and gate agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a gate agent has an average salary of $35,855, which is higher than the $28,256 average annual salary of a gate attendant.

The top three skills for a gate attendant include cleanliness, recordkeeping and customer service. The most important skills for a gate agent are reservations, passenger manifest, and airline tickets.

Gate attendant vs gate agent overview

	Gate Attendant	Gate Agent
Yearly salary	$28,256	$35,855
Hourly rate	$13.58	$17.24
Growth rate	-10%	-
Number of jobs	71,470	32,916
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 37%
Average age	34	45
Years of experience	-	-

Gate attendant vs gate agent salary

Gate attendants and gate agents have different pay scales, as shown below.

	Gate Attendant	Gate Agent
Average salary	$28,256	$35,855
Salary range	Between $22,000 And $36,000	Between $28,000 And $45,000
Highest paying City	Buena Park, CA	-
Highest paying state	Washington	-
Best paying company	New York Botanical Garden	-
Best paying industry	Transportation	-

Differences between gate attendant and gate agent education

There are a few differences between a gate attendant and a gate agent in terms of educational background:

	Gate Attendant	Gate Agent
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Gate attendant vs gate agent demographics

Here are the differences between gate attendants' and gate agents' demographics:

	Gate Attendant	Gate Agent
Average age	34	45
Gender ratio	Male, 42.2% Female, 57.8%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 9.1% Unknown, 5.3% Hispanic or Latino, 17.1% Asian, 6.2% White, 61.8% American Indian and Alaska Native, 0.5%	Black or African American, 8.8% Unknown, 6.5% Hispanic or Latino, 20.0% Asian, 6.5% White, 56.8% American Indian and Alaska Native, 1.4%
LGBT Percentage	7%	12%

Differences between gate attendant and gate agent duties and responsibilities

Gate attendant example responsibilities.

Manage a team in setting up, serving, and bartending private events.
Tend to all gatehouse and entrances.
Maintain a clean and orderly gatehouse.
Check campers into campground, sell annual and daily passes to the park.
Assist in retail sales and knowledge of POS systems, as well as inventory.
Assist in scheduling trainings with the American RedCross for CPR, a and first aid.

Gate agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Alter customer itineraries and seat assignments as necessary to meet FAA mandates and requirements.
Brief passengers according to company and FAA requirements, ensure the completion of all require aircraft forms.
Uphold all TSA safety regulations.
Help TSA que passengers through security.
Ensure passenger satisfaction including making new reservations and reservation changes, and problem resolution.

Gate attendant vs gate agent skills

Common gate attendant skills

Cleanliness, 20%
Recordkeeping, 18%
Customer Service, 12%
Data Entry, 7%
Patrol, 6%
Computer System, 6%

Common gate agent skills

Reservations, 30%
Passenger Manifest, 19%
Airline Tickets, 7%
FAA, 5%
Customer Issues, 4%
Aircraft, 4%