Work From Home Gibson, AR jobs - 370 jobs

As a Regional Account Executive (AE), you manage the sales process for new business sales within the Fire/EMS market to meet sales goals within a defined territory. Your focus will be new logo acquisition to include prospecting and networking efforts. Reporting to the Director of Outside Sales you will be part of our FEMS Sales team. This is a remote opportunity for someone living in in the South covering Texas and Louisiana. What You'll Be Doing - the day to day Develop & manage a sales pipeline for assigned named accounts in a region of the United States. Develop strategic sales strategies and plans tailored to prospective agencies or departments. Prospect new business targets through consistent regional engagement, onsite meetings, trade shows, and networking with key decision makers and industry partners. Demonstrate ESO products through meetings, sales presentations, and engagement of subject matter experts. Develop and progress sales opportunities that address the specific needs of the client. Lead and support contract negotiations driving sales opportunities to closure. Accurately forecast sales opportunities and manage pipeline accordingly. Work effectively within CRM by actively documenting, updating, and utilizing tools and data to effectively conduct daily activities. Who You Are - the essentials 3 - 5 years enterprise/outside sales experience Ability to travel 50% of the time Thrives on hunting and uncovering new business Ability to meet and exceed quota Team seller mentality and strategic sales mindset Adept at forecasting to a high level of accuracy Flexible and adapts quickly in a fast-paced environment Strong solution based selling skills and ability to navigate complex sales cycles Who You Are - the desirables Previous EMS, Fire or Military experience Previous sales experience in the Public Safety, Emergency Services, Government or Healthcare About ESO ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. All offers are contingent upon a successful background check. ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor. Applicant Privacy Notice - please click here to review the privacy policywhich details how your data is collected, used and protected.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Spieldenner Financial Group is seeking independent, motivated, career-minded individuals to join our Mortgage Protection team. Our team members help American families protect their largest asset: the ability to make an income. Our proven system includes extraordinary mentorship, training, and support that allows our agents to have a competitive edge in the industry. Job Duties: Setting Appointments: 6-8 hours per week: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage. Research: 4-5 hours per week: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability. Meeting with Families: 2 days per week: meeting with clients either virtually or in-person (the choice is yours) to present their options, discuss the details of the coverage, and help them apply for coverage. Administrative: 2 hours per week: following up with insurance carriers to facilitate client applications through underwriting Qualifications: We are looking for coachable, challenge-seeking, self-disciplined individuals with a growth mindset: Skill set isn't everything for this position. Availability: Work-life balance is the foundation on which this company was founded. This work from home role is designed to give you a healthy balance of the two. We have immediate openings for the following roles: Spare time: This is a commitment of working 4-8 hours a week that can generate between $500 to $2,000 per month.* Part-time: This is a commitment of working 8-25 hours a week that can generate between $2,000 to $5,000 per month.* Full-Time: This is a true commitment and requires 25-50 hours per week that can generate between $10,000 to $20,000 per month.* About Us: Spieldenner Group is a part of the fastest-growing insurance organization in the country. Among the INC 5000s fastest-growing private companies. Voted Top Company Culture by Entrepreneur Magazine Forbes Magazine's 25 Companies Hiring The Most High-Paying Jobs In 2024 If this sounds like a place you could plant your flag, we invite you to apply! *Equal opportunity, not equal outcome No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

We are actively accepting applications for future openings. While we always accept applications, our main interview windows are October and November for Mid-Year teaching roles and April and May for the upcoming Program Year. Are you an Arkansas-certified teacher who is interested in an engaging, flexible, work-from-home opportunity? OpenEd (formerly My Tech High), a student-centered, online personalized education program, is accepting applications for future part-time Teachers to inspire young people to discover, develop, and celebrate their uniqueness and to contribute expertise to the team. We're currently accepting applications from those living in: AR, AZ, CO, FL, GA, ID, IN, IL, IO, KS, MD, MN, NC, NM, NV, OH, OK, OR, RI, SC, TN, TX, UT, VA, WA, WI, WV. Why OpenEd? OpenEd is a leading provider of personalized K-12 educational programs, partnered with innovative public school districts to offer tuition-free, flexible learning plans. We empower students and families to tailor their educational experiences, celebrating individuality and fostering lifelong learning through customizable options. Our mission is to ignite the passion and curiosity within young people, helping them achieve their full potential. What does it look like to be an OpenEd Teacher? At OpenEd, our Teachers play a key role in supporting students through their educational journey. As a Teacher, you'll work directly with students to help them succeed, offering personalized encouragement and guidance. Within the team, you'll take on both primary and secondary roles, collaborating with colleagues to offer a dynamic educational experience for students. You'll contribute to a positive, team-oriented environment where we focus on fostering student growth and success. Responsibilities: State Specific team: Provide weekly accountability and encouragement for students Tailor additional learning opportunities and resources to the individual needs of each student Collaborate with parents via email, offering assistance and support as needed Community team: Opportunity to work synchronously with large and small groups of students Create engaging lessons and activities for students Student Success team: Mentor students enrolled in specific courses Tutor students General: Identify at-risk students and coordinate various routes to intervention Attend IEP meetings as needed Collaborate with other Teachers to provide expertise as needed Qualifications: Current Arkansas teaching certification Exceptional verbal and written communication skills Strong understanding that every child is unique and benefits from individualized learning Kind, personable, conversational, helpful, and highly organized with a patient disposition Familiarity with Google products such as email, calendars, documents, sheets, forms, etc. Confidence in the ability to learn various online tools, systems, and programs Ability to work independently and meet deadlines with minimal supervision Access to a smartphone, high-speed internet, computer, and webcam Expectation of 22-29 hours per week. During core business hours (10am - 3pm MT), you may have responsibilities in clubs or as a mentor, depending on your primary and secondary roles Eligible to work in the U.S. (but can live/work from any pre-approved location) Experience in non-traditional educational programs is preferred Additional Information: Hourly pay starts at $20/hour Depending upon hours, could be eligible for dental, vision, accident, critical illness, voluntary life insurance, retirement, and paid holidays. Applications will be kept on file until a position becomes available Orientation, self-guided training, and ongoing support will be provided Ready to Join Our Team? If you're passionate about helping us deliver personalized learning approaches and thrive in a collaborative, team-oriented environment, we want to hear from you! Please submit your resume by clicking the Apply for this job button. EEO Statement OpenEd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage all to apply and help us grow a diverse and inclusive workplace. OpenEd participates in E-Verify.

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role will have a strong background in quality assurance for technology products, with a focus on ensuring the highest standards of quality and performance. This role requires a deep understanding of QA methodologies, strong analytical skills, and the ability to collaborate effectively with cross-functional teams. Essential Job Functions: + Develop and implement comprehensive test plans, test cases, and test scripts to ensure the quality of technology products. + Perform thorough testing of software applications, including functional, integration, regression, and performance testing. + Identify, document, and track defects and issues, working closely with development teams to ensure timely resolution. + Collaborate with product owners, developers, and other stakeholders to understand product requirements and ensure QA processes align with project goals. + Conduct root cause analysis of defects and recommend corrective actions to prevent recurrence. + Participate in code reviews and provide feedback on quality and testing considerations. + Continuously evaluate and improve QA processes and tools to enhance efficiency and effectiveness. + Stay up to date with industry trends and best practices in quality assurance and testing. + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in computer science, Engineering, or a related field. 6+ years of experience in quality assurance for technology products. + Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent. + Proven experience with QA methodologies, tools, and processes. + Strong understanding of software development lifecycle and agile methodologies. + Excellent analytical, problem-solving, and debugging skills. + Experience with automated testing tools such as Selenium, JUnit, TestNG, Cypress, or TestComplete. + Strong communication and interpersonal skills, with the ability to work effectively in a team environment. + Detail-oriented with a strong commitment to quality and excellence. + Familiarity with programming languages such as Java, Python, or JavaScript is a plus. + Extensive experience working in Agile environments, including participation in Agile ceremonies and processes. \#LI-AS1 #LI -Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $100,000.00 - $130,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

Job DescriptionThis remote management opportunity is built for professionals seeking growth without relocation. You will manage service operations, mentor team members, and drive consistent results. Bonuses are tied directly to leadership performance and team outcomes. What We Provide Training & mentorship (no experience required) Access to reputable insurance carriers Optional third-party benefits and incentive opportunities Remote work with flexible scheduling Trips, bonuses, and optional benefits are performance-based and not guaranteed. Requirements Life Insurance License (or willing to obtain - state timelines vary) Authorized to work in the U.S. Must pass a background check Self-motivated and comfortable working independently Prior sales, service, or leadership experience is helpful but not required Compensation Commission paid directly by partnered carriers Earnings are based on individual sales performance Opportunities for higher commission tiers and bonuses based on results How to Apply If you're looking for a flexible, sales-driven career helping families protect their financial future, apply today to schedule a short introductory call.

Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You'll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you'll share in our pride and purpose that affects the lives of millions around the world! The Lead Fulfillment Specialist will coordinate and expedite the flow of materials (from suppliers and also within departments) according to production schedules. Plan and schedule material/production needs. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). **Job Description** **Roles and Responsibilities** + Manage master planning, material processes and systems, prepare and update production schedules and purchasing needs. Ensure operational alignment with production plan and KPIs. Optimize inventory and process improvements. + Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. + Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market + Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions. + Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues. **Required Qualifications** + Bachelor's Degree from an accredited college or university (or a high school diploma/GED with a minimum 4 years of experience in Engine Assembly or MRO, Manufacturing & Materials Planning and Execution) + Minimum 3 years of experience in Engine Assembly or MRO, Manufacturing & Materials Planning and Execution **Desired Characteristics** + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker + Strong communication skills. + Demonstrated ability to analyze and resolve problems. + Ability to document, plan, market, and execute programs. + Established project management skills. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. The base pay range for this position is 101,000.00 - 115,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on **January 24th, 2026** **.** _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Licensed Life Insurance Agents Only We're redefining how agents build their book of business. If you already hold a life insurance license and want a system that actually supports your income goals, this is the place! What You'll Get:• 100% remote role• Zero cold calls - warm leads only• Modern, automated sales tools• Realistic high-earning potential• Management and agency-builder tracks available What You Need:• Active life insurance license• Professional phone presence• A drive to grow within a proven system Join a company that respects your time, your talent, and your income. *All interviews will be conducted via Zoom video conferencing

Schedule: Flexible Inquire about our hire own bonus About the Role: Are you a motivated communicator who enjoys connecting with people? We're looking for self-driven individuals to become Truck Driver Recruiters. We provide the leads, the carriers, and even post your recruiting ads for you - so all you need to do is connect drivers with opportunities. What You'll Do: Reach out to drivers and carriers using the leads we provide Provide us with your recruiting ad, and we'll handle the posting for you Keep accurate records and follow up consistently Build relationships that help drivers and carriers succeed Support onboarding for new drivers What We Offer: Leads provided - no cold hunting required Ad posting support - we get your ads out there for you Weekly pay with high earning potential 100% remote - work from home with flexible hours Optional self-paced training to become an expert Truck Driver Recruiter Guidance and support from an experienced team Who You Are: Comfortable communicating by phone and email Organized and self-motivated Eager to grow in the trucking industry Excited about high earning potential and flexible work Why Join Us: This isn't just a job - it's a way to earn top income while building a career in trucking. With our leads, ad support, and guidance, your success is in your hands. Whether you stay in recruiting or eventually move into freight dispatching, we give you the tools to thrive. Apply Today! Start earning $800-$2,000+/week while working from home with leads and ad support already in place. Your career in trucking starts here.

Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seeking Pharmacy Relationship Managers in your area!* What does a Pharmacy Relationship Manager do? Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers Requirements What you need to qualify: Pharmaceutical/medical sales experience is preferred but not required Sales skills with a proven track record Exceptional interpersonal skills (building strong relationships) Excellent verbal and written communication skills Ability to work independently to oversee accounts and increase revenue Reliable transportation (this position is partially remote and you will be visiting medical professionals in your area) *We are currently hiring Pharmacy Relationship Managers in the San Antonio metropolitan area. Please only apply to one city; your desired territories will be discussed during the interview. Benefits Training and compensation: We include comprehensive training and ongoing coaching Monthly Bonuses Great Commission!

**About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions. **In this role, you will:** + Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs. + Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions. + Update existing configuration business rules with new contractual requirements and identify automation opportunities. + Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff. + Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form. **Work model** We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience. + Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements. + Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration. + Advanced analytical and problem-solving skills with experience in interpreting application configurations. + Excellent communication skills for articulating issues and providing alternative solutions. **These will help you stand out** + Proficiency in NetworX data structures and automation techniques for repetitive tasks. + Experience working with onshore/offshore resource models. + Ability to create clear documentation and knowledge transfer materials for client teams. + Strong consulting skills and ability to operate effectively in a team environment. + Familiarity with healthcare payer systems and related business processes. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. _*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_ \#LI-NC1 **Salary and Other Compensation:** Applicants will be accepted till 12/22/2025 The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. cog2025 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English. This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. - Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. - Assist the center with taking calls as needed to support operations and maintain service levels. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. - Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. - Maintain strong organizational skills to effectively track monitors across different lines of business - Collaborate in the development and revision of procedures in response to operational changes. - Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. - Make recommendations based on data analysis to enhance performance and service delivery. - Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. - Assist in training initiatives aimed at improving agent performance and overall quality scores. - Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. - Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. - Take calls as needed to support center operations and maintain service levels. - Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. - Perform other duties as assigned by management. - Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 66,000.00

At Inner Circle Autism Network our mission is to provide high quality, child centered ABA therapy for children and their families by creating a safe, fun and individualized learning experience. We are a multidisciplinary, collaborative and energetic team who believe in creating the most positive and support environment possible for all our employees and clients. Role Overview The Operations Director will be a key leader heavily responsible for the overall success of their clinic. The Operations Director will achieve this by managing the operations and performance of the team and collaborating with the clinical staff to ensure that quality standards are met. SCHEDULE Type: Full time, on-site (remote work unavailable) Hours: Monday to Friday, 7:30 AM-5:00 PM. EXPECTATIONS AND RESPONSIBILITIES Scheduling Develop and maintain the client/technician master schedule to maximize clinic and technician utilization, while fostering continuity and quality of care. Modify and change daily schedules as needed to accommodate client and technician absences. Notify and document clinical staff and parents of appointment changes in a timely manner. Review and approve staff requests for time off in accordance with clinic scheduling guidelines and time-off policies. Supplies/Facility Manage all aspects of the clinic's purchasing budget and oversee the tracking of equipment and devices. Manage and monitor clinic supplies inventory and replenishment schedule Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary. Responsible for facility cleaning, hygiene, safety and maintenance including utilization of approved vendors; ensure all procedures are followed and documentation is maintained Intake Identify the clinic's growth opportunities and manage the team's effort to close these opportunity gaps; sets goals and leads efforts to meet operational goals. Develop effective forecast models based on demand patterns to proactively prepare for fluctuations in seasonality and client discharges. Hiring/Performance Management Oversee the hiring and terminations of clinic employees; work with Human Resources on recruiting and retention efforts and provide a healthy and respectful environment for employees and clients. Recruit, hire, and onboard new staff. Collaborate with Treatment Director to manage employee performance and development. Provide regular and consistent leadership and employee development; administer appropriate training, coaching and counseling to foster an environment of trust and positivity. Lead a team of responsible and accountable employees based on defined performance targets, business goals and objectives (e.g., authorization utilization, staff productivity, total weekly hours growth, net census growth, RBT Supervision, documentation standards, upholding compliance standards, budget, P&L etc.) Marketing Lead outreach efforts to meet minimum growth requirements each month and establish mutually beneficial relationships with community entities (e.g., schools, doctor offices, parent organizations, etc.) Work with the Marketing Department to advertise services in the local community by running targeted print and digital ads, attending and hosting community events, contacting community leaders, etc. Build proactive relationships with diagnosticians and other mental health providers in the community to increase the company's clinical notoriety. Customer Service Build and maintain a professional working relationship with patients and their families, addressing all non-clinical family concerns. Act as the primary point of contact for new and existing clients (families) for scheduling changes, onboarding, clinic management, and other needs. Performance Management Collaborate with Treatment Director to manage employee performance and development. Provide regular and consistent leadership and employee development; administer appropriate training, coaching and counseling to foster an environment of trust and positivity. Lead a team of responsible and accountable employees based on defined performance targets, business goals and objectives (e.g., authorization utilization, staff productivity, total weekly hours growth, net census growth, RBT Supervision, documentation standards, upholding compliance standards, budget, P&L etc.) QUALIFICATIONS   Have a minimum of a bachelor's degree Prior Experience as an Office Manager preferred Authorized to work in the United States Willing to undergo background checks in accordance with local law/regulations Have reliable transportation Demonstrate proficiency in Microsoft office programs Demonstrate excellent customer service skills, exceptional communication skills, and attention to detail Must be independent and work well without supervision  Must be highly motivated with excellent time management skills, strong decision-making skills, possess the ability to work under pressure, and have critical and creative thinking skills  Physical Requirements Physical Stamina: Ability to engage in physical activities throughout the day, including standing, walking, bending, and lifting. Mobility: Capable of moving quickly and efficiently to respond to client needs and ensure their safety. Lifting: Ability to lift and carry up to 50 pounds, as some clients may require assistance with mobility or positioning. Manual Dexterity: Proficiency in fine motor skills to effectively use specialized tools, equipment, and materials as needed. Physical Endurance: Capacity to maintain focus and provide consistent support during extended work hours or challenging situations. Physical Agility: Ability to move swiftly and react quickly in case of emergency situations or unexpected behaviors. SALARY: $60,000+ bonus potential BENEFITS  3 weeks of paid time off plus 8 paid holidays  Generous health, dental and vision benefits + options for short term disability and life insurance  

Remote Agent - Talent Find Professional Job Type: Independent Contractor (1099) About This Opportunity Many people want work that feels meaningful and gives them the freedom to build a better future. At Talent Find Professional, we help motivated individuals step into a role where they can do both. You bring the desire to grow. We provide the training, support, and simple system to follow. Your job is to guide clients through basic protection options so they can make confident decisions for their families. This is a fully remote role with clear expectations, straightforward processes, and room for long -term growth. What You'll Do Speak with clients who have requested information. Hold phone or virtual meetings to understand their needs. Present straightforward coverage options. Follow a step -by -step process to complete applications. Stay in touch with clients to ensure clarity and support. Join ongoing training to sharpen your skills. What You'll Need Clear communication and people skills. Self -motivated mindset and willingness to follow a system. Ability to learn new tools and work comfortably online. Coachable attitude. Must be able to obtain a state -issued license for this type of work. (We provide guidance on how to get licensed.) No previous experience required. Compensation Commission -based earning structure. Part -time participants often create additional income. Full -time participants may earn more depending on activity and results. This is a 1099 independent contractor role with no base pay. What We Provide Fully remote, flexible schedule. Simple process that helps you get started quickly. Training, mentorship, and support. Opportunities for advancement based on performance. Requirements Must be 18 or older and legally able to work in the United States. Must complete a background check for licensing. Valid government -issued ID. Ability to obtain the required license before working with clients. How to Apply If you're looking for clear direction, meaningful work, and a flexible path for growth, apply today. Our team will reach out with next steps.

**Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate. This role is a full-time permanent position, Monday to Friday during typical office hours. There will be up to 20% travel required for events, meetings and workshops. Day-to-day, this role can be performed remotely. **Role Responsibilities** - Work to renew client contracts and to expand usage of services. - Meet and exceed sales objectives for new business and retention. - Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems. - Ensure contractual commitments and service level agreements are being met. - Build relationships with the client's senior stakeholder to understand their initiatives. - Conduct account reviews delivering ROI and insights to the client. - Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications. **Knowledge, Skills and Experience Requirements** Bachelor's degree or related work experience may be considered. Strong previous experience in account management, program management, project management or consulting. Experience of working within a technology company or credentialing company or other high-growth culture. Proven ability to adapt and pivot to changes as part of an evolving product set **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment. We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You'll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. Check out how we make a meaningful difference in the lives of others! **************************************** What We Offer You: A culture that values employees and celebrates, empowers, and inspires a diverse workforce Outstanding and affordable benefits package Yearly bonus potential and annual increases PTO provided at date of hire 11 paid holidays 401(k) with up to 6% match; fully vested from day 1 Remote opportunities with company-provided equipment Team-oriented, collaborative group of peers Career advancement opportunities Tuition Reimbursement Employee Assistance Program Inclusion Council and Employee Resource Groups Recharge Days and Volunteer Time Off This is a remote position. The salary range for a Supervisor - Supplemental Life Insurance Claims is $63,000 to $117,000. Actual salaries will vary by geographic location and are based on factors such as candidate's qualifications, experience, skills, competencies, and company tenure & equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance. Supervisor Claims Overview Supervises the daily tasks of the Claims staff. Monitors and recommends adjustments to claim processing and operations. Prepares performance review, promotion criteria and administrative action documentation; reviews with staff as necessary. Reviews claims and releases benefits. Responds to customer inquiries and assists with escalated claim issues. Works with vendors on claim questions, reporting or investigative issues. Prepares reports on claim elements including turnaround time, error rates and workload distribution. Defines system requests to support the department. Essential Duties: Reviews and audits claim files and releases benefits of processed claims Responds to, and assists with, escalated claims issues Research, plan, and prepare departmental reports Monitors Claims Analyst time management and workload distribution Coaches and provides assistance and feedback to analysts and staff as needed Performs other related duties and responsibilities as assigned Required Knowledge, Skills, and Abilities: Knowledge of general accounting principles General knowledge of medical terminology, anatomy, and physiology Customer service skills Advanced MS Office skills, particularly Excel Excellent verbal and written communication skills including the ability to compose professional correspondence Demonstrated leadership skills and the ability to assist and guide others Ability to supervise staff using appropriate tools and techniques Ability to maintain attention to detail and a low error rate Ability to prioritize tasks and work within time constraints Required Education and Experience: Bachelor's degree or equivalent combination of education or experience 3-5 years in a related field including 1 year of experience as a Team Lead and/or Supervisor Internal experience that is directly related to the job may be substituted for the supervisory experience requirements Or, equivalent military experience Preferred Education and Experience: Completion of LOMA 280/281 and 290/291 3 years' Disability, Life or Worksite claim experience including experience as a Lead or Supervisor Please note: This position does not offer visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now and in the future.

**Become a part of our caring community and help us put health first** The Project Management Lead manages all aspects of a project, from start to finish, so that it is completed on time and within budget. The Project Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Project Management Lead designs, communicates, and implements an operational plan for completing the project; monitors progress and performance against the project plan; takes action to resolve operational problems and minimize delays. Identifies, develops, and gathers the resources to complete the project. Prepares designs and work specifications; develops project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors. Communicates with other operational areas in the organization to secure specialized resources and contributions for the project. Conducts meetings and prepare reports to communicate the status of the project. Sets priorities, allocates tasks, and coordinates project staff to meet project targets and milestones. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. **Key Responsibilities:** + Collaborate with market partners and HPS team members to prioritize project requests + Develop project plans, timelines and update cadence for all projects + Document and circulate project risks, and develop risk mitigation strategy + Set clear expectations on project timelines, scope, etc. + Identify and secure funding for all project expenses + Manage project meetings, ensuring appropriate participation, adherence to agenda and a focus on outcomes + Develop communication and escalation pathways + Communicate project status and timelines at the executive level + Collaborate with internal HPS partners to obtain details necessary for prioritization (e.g. member experience improvements, compliance impacts, client goals, etc.) + Create project intake and prioritization process, develop policy and procedure document for these processes, and ensure team members adhere to these processes + Act as a mediator between stakeholders and project team members + Manage project scope, document scope changes and impacts to timeline + Adhere to client / government established deadlines + Navigate client and vendor layers to ensure that all stakeholders are actively working to the same project plan and timelines + Concurrently manage multiple projects **Use your skills to make an impact** **Required Qualifications** + a Bachelor's degree or equivalent experience + 2 or more years of project leadership experience, + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + managing complex PBM projects **Additional Information** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Work at home requirements:** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. **SSN Alert:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

You will be responsible for day to day operations of the project which includes, but is not limited to, people leadership, new processes implementation, performance management, SLA development, training, critical issue resolution, ongoing workforce planning, business reviews and day-to-day vendor relationship management. **Responsibilities** + **Workflow and process management** - Develop and consistently meet and report on SLAs. Create SOPs and documentation as needed and ensure they're updated regularly. Continually optimize workflows for both client and team members. Review team member data, develop QA frameworks and report on team performance and metrics via MBRs/QBRs. Develop and manage project trackers, timelines, and lead cross functional groups to deliver on project objectives. + **Process Improvement** - Review vendor data, identify workflow process improvement opportunities and drive improvement of vendor performance and SLA compliance. + **Project Management** - Manage cross-functional projects and teams by working with business stakeholders across the organization as well as manage multiple projects with competing priorities simultaneously. Develop/manage project trackers, timelines, and lead cross functional groups to deliver on project objectives. Synthesize feedback and communicate progress regularly to stakeholders + **Stakeholder management** - Work with a global team of stakeholders to ensure client needs are being met. Synthesize feedback and communicate progress regularly to stakeholders. Intake new workflow requests from stakeholders and collaborate to implement them. + **Team management** - Create a clear and organized structure for a global team. Hold regular 1:1s with team members. Develop and implement feedback channels for team members and conduct performance reviews and improvement plans. Ensure the team is adequately staffed at all times, conduct interviews, make hiring decisions and work with recruiters to manage the hiring process. Develop, execute and oversee training programs. Identify, document and mitigate HR issues. Review timesheets and expense reports. **Requirements** + BA/BS degree + 3+ years of people and program management experience with a track record of increasing responsibility + Exceptional leadership, management, communication and collaboration skills + Experience in vendor management processes including managing multiple vendors in multi-year contracts and execution of outsourcing projects + Excellent verbal & written communication skills; ability to effectively communicate with and influence multiple partners and stakeholders + Outstanding problem-solving, critical thinking and analytical skills and experience in applying project management techniques + Experience streamlining complex processes and implementing workflows designed to increase efficiency + Ability to work independently and drive projects to completion with minimal guidance + Very strong organizational skills with a high attention to detail + Demonstrated ability to create, analyze and report metrics, including knowledge of intermediate Excel/Google Sheets functions (e.g. vlookups, pivot tables) + Ability to deal with multiple conflicting priorities and stakeholder issues and driving towards pragmatic decisions/actions + Experience creating and presenting business reviews + Prior experience of having supporting Global clients in a fast changing product environment **Preferred Qualifications** + Excellent problem-solving, critical thinking and analytical skills and experience in applying project management tools + Proven experience in risk and change management + Lean/Six Sigma Green/Black Belt with an experience of having a minimum of 2- 3 projects + Experience in managing Team Leads (or equivalent) and remote team members + Experience managing creative teams + Tech savvy and proficient with Google products + Experience in risk and change management **Work Environment & Schedule** + 40 hours per week. + Remote work environment. + Must be available to work one of the two shifts below: + Thursday - Monday shift from 1pm to 10pm PST (with an hour break) + Saturday - Wednesday shift from 5am to 2pm PST (with an hour break) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Salary Range for this role: $24-$26 USD Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here (************************************ . California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees (***************************************************************************************************************** . Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Technical Support Representative specializes in performing technical support of EBSCO software and solutions by providing technical support assistance to internal and external clients. Using various problem identification skills, the Technical Support Representative diagnoses problems, identifies solutions, and drives issues to resolution. The Technical Support Representative must work with other internal organizations to communicate, prioritize, and advocate on behalf of the customer. The Technical Support Representative must communicate action plans to both client(s) and internal customers as appropriate. This remote position is U.S.-based only (excluding U.S. territories) **What You'll Do** + Effectively utilize customer support skills to maintain a positive working relationship between sales, its customers, and partners + Demonstrate positive customer support skills validated by maintaining a high level of customer satisfaction + Provide first-line diagnostic/troubleshooting support and technical expertise via phone and email to ensure customer satisfaction + Answer customer questions and inquiries across the entire suite of EBSCO products + Perform problem determination/problem source identification to understand the root cause of a customer's issue + Collaborate and negotiate with other support operations/organizations to prioritize and diagnose problems to resolution + Instruct clients with an explanation of product features, installation, configuration, and deployment of product upgrades, both verbally and in writing + Communicate action plans to the client or EBSCO representative as appropriate + Troubleshoot and resolve specific product-related issues while maximizing customer satisfaction + Conduct independent research in order to find solutions to customer problems + Contributes to department attainment of organizational objectives and high client satisfaction **Your Team** Our team enjoys the flexibility and greater work life balance that working remotely offers. Ample resources, tools, training, and support are provided to ensure your continued success as a Technical Support Representative, as well as your further development and career growth at EIS. **About You** + 2 Years of experience in an application support or software support role + Proven experience supporting enterprise or customer-facing applications + Must have excellent communication skills, with the ability to translate technical issues into user-friendly language + Experience working with issue tracking/ticketing systems **What sets you apart:** + Strong working knowledge of MS Office Suite + Strong organization skills a must + Ability to wrk well in a team environment + BA/BS degree or equivalent practical experience in Customer Support or call center environment + Bi-lingual (Spanish) **Pay Range** USD $36,855.00 - USD $52,650.00 /Yr. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including: -Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts -Retirement Savings Plan -Paid Parental Leave -Holidays and Paid Time Off (PTO) -Mentoring program And much more! Check it out here: ************************************ We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. **Not seeing the perfect job?** Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below: Experienced Talent Community (************************************************** Early Career/Intern Talent Community **Location** _US-Remote_ **ID** _2026-1921_ **Category** _Customer Satisfaction_ **Position Type** _Full-Time Regular_ **Remote** _Yes_