Guardian Life jobs in Trenton, NJ

We are seeking a highly motivated and knowledgeable individual for the position of Multi-Life Disability and Life Internal Wholesaler. As part of our dynamic sales team, you will play a crucial role in driving the growth of our multi-life disability and life insurance products. This position requires a deep understanding of the product, strong communication skills, critical thinking, and the ability to build and maintain relationships with financial advisors, brokers, and home office partners along with your external wholesalers. **You will** + Develop an in-depth understanding of our MultiLife products, their features, and their competitive advantages. + Stay up to date with industry trends, regulations, and market conditions related to our client solutions. + Provide sales support to external wholesalers and financial advisors/brokers by assisting with product presentation preparation, and addressing inquiries related to MultiLife, Assist with sales strategies, case design, and proposal development. + Establish and cultivate strong relationships with financial advisors, brokers, and all key partners. + Act as a trusted resource by providing guidance, resolving issues, and delivering exceptional customer service. + Collaborate with internal teams, such as underwriting, our Business Resource Center, Operations, and Marketing, to ensure seamless communication and effective coordination. + Identify and prospect potential clients for multi-life solutions. Collaborate with external wholesalers to develop and implement strategic sales plans, targeting specific markets and segments. Sales Tracking and Reporting: Use our systems and other tools to track sales activities, manage quotes, and monitor the progress of sales campaigns. + Prepare regular reports and updates for management, highlighting sales performance, trends, and opportunities for improvement. + Work with MultiLife inforce account managers to help coordinate key renewal dates and marketplace delivery for our existing customers. + Regarding our inforce block of business, the internal wholesaler will assist with communication between account managers, the producer, the client, and the external wholesaler as needed. **You have** + Bachelor's degree required. + Minimum of 3 years of experience in the insurance industry, preferably in a sales or wholesaling role focused on disability insurance and or life insurance. + 2+ years of management experience + Strong knowledge of multi-life insurance products, underwriting guidelines, and industry regulations. + Excellent interpersonal and communication skills, with the ability to effectively serve our key partners, solve problems, and anticipate issues that may negatively impact our key partners and clients. + Proven track record of building and maintaining relationships with financial advisors, brokers, and key partners. **Salary Range:** $60,000 - $67,500 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

The Long Term Disability (LTD) Claims Case Manager is responsible for making accurate decisions on assigned claims through proactive case management according to the plan provisions, state and federal guidelines, and established protocols. This position consults with other team members, as well as, the Professional Resource Team to assist claimants with return to work efforts when the capability and opportunity exist. The LTD Claims Case Manager can be located in multiple locations including Bethlehem, PA; Plano, TX; Holmdel, NJ or remote. **You will** This position utilizes problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers. This position partners with coworkers to broaden and enhance their knowledge of complex claim handling. The LTD Claims Case Manager administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives). This position is responsible for determining integrated income to ensure appropriate financial risk and accurate payments are made. The LTD Claims Case Manager is responsible for ensuring all plan provisions are met through the duration of the claim. The LTD Claims Case Manager consults with legal, investigative resources, and financial specialists. A selected incumbent may be assigned to the Stable and Mature block as well. **You have** + 4 year college degree preferred or equivalent work/education experience + Regulatory and Compliance experience a plus **Functional Skills** + Excellent written and verbal communication skills + Ability to exercise independent & sound judgment in decision making + Ability to analyze evidence for discrepancies + Ability to conduct research using multiple techniques + Excellent time management & organizational skills + Multitasking with the ability to manage continually changing priorities and ability to prioritize work based on customer service needs and departmental regulations + Self-motivated & able to work independently + Ability to work collaboratively with multiple professional disciplines and with diverse populations + Basic computer skills & knowledge, including Microsoft office + Understanding of medical terminology and medical conditions helpful **Leadership Behaviors** + Continuously strives to provide superior products and customer service + Expresses oneself in an open and honest manner + Demonstrates self-awareness and embraces feedback + Consult with the Professional Resource Team area to assess functionality and return to work potential by utilizing available resources + Perform and complete timely change in definition investigations by utilizing the Professional Resource Team and outside vendor assistance + Partner with the Short Term Disability team on large group claims for early interventions when claims are identified as having potential to transition to Long Term Disability in order to reduce potential risk exposure **Salary Range:** $41,880.00 - $62,820.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Guided by our company Purpose of "Inspiring well-being for our colleagues, consumers, and communities," we are committed to building a best-in-class Law Department. We drive a high-performance culture across our Legal, Compliance, and Government Affairs functions, aligned to "what" we deliver (i.e., our goals and objectives) and "how" we demonstrate our values and behaviors while focusing on the customer. We do this through leveraging a series of core capabilities, which includes accountability, interpersonal effectiveness, ability to demonstrate business savvy, being a subject matter expert, all while supporting the Law Department's Mission to be a trusted advocate and advisor to drive strategic solutions that advance Guardian's purpose, priorities, and values. Do you want to be part of a collaborative Compliance Legal Team? As a Senior Compliance Analyst, Park Avenue Securities, and Park Avenue Investment Advisory, you will conduct branch office inspections using risk-based testing methodologies to ensure compliance with FINRA Rule 3110 and, in certain circumstances, various state insurance laws. The Lead Compliance Analyst is responsible for developing a risk-based plan for the branch office inspection, executing the plan, and delivering the results verbally and in writing to various partners. **You are** An enthusiastic, self-motivated, high-energy individual who enjoys working in a team environment while executing responsibilities independently. Your ability to multi-task but prioritize allows you to deliver high-quality results in a timely fashion. **You will** + Conduct branch office inspections utilizing risk-based testing methodologies. This includes obtaining background information, analyzing data, determining relevant sample sizes, and conducting testing. + Review additional materials and conduct interviews, as needed, to support risk-based testing methodologies or follow-up on potential business risk exposures. + Use the results of your risk-based testing in conjunction with your expertise and judgment to assess the adequacy and effectiveness of the control environment in the branch office. + Timely communicate preliminary findings to your manager and branch office management verbally and then in writing. + Assist, as appropriate, with corrective action plans to ensure proper remediation is taken at the branch office and verify the completion of plans. + Run multiple inspections simultaneously while timely delivering high-quality results. + Stay current with industry and regulatory developments and proactively identify opportunities to improve the branch office program. + Volunteer and otherwise assist on other department projects and initiatives. **You have** + Broad knowledge of the financial services industry and FINRA, SEC and State rules and regulations along with a familiarity of state insurance laws (inclusive of NAIC). + 3-5 years of broker-dealer and registered investment advisor compliance experience, with experience at an insurance-affiliated broker/dealer as a plus. + Prior examination, auditing or testing experience. + Series 7; 24 licenses required or obtained within 120 days. + A bachelor's degree + Strong interpersonal, organizational, and analytical skills. + Excellent written and verbal communication skills with comfort making presentations in various settings. + No restrictions on travel and extended periods away from home. **Reporting Relationships** As our Compliance Analyst, you will report to the Compliance Leader. **Location /Travel** Remote role with WFH flexibility. Travel to Guardian offices as needed when requested by the People Leader. Travel: 50% for business purposes. **Salary Range:** $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** General Summary This National Broker Manager is responsible for leading a team of Regional Broker Managers to drive the growth of broker influenced sales in assigned regions. The individual and their team will partner closely with the regional and territory sales leadership and Colonial Life's agency distribution teams to increase overall broker influenced sales in the region through engagement with targeted broker relationships, increasing effectiveness of independent sales agents, and development of sales marketing strategies. They will also develop strategic plans and cultivate engagement with select national brokerage organizations to deepen partnerships and drive additional sales growth. This role will also aid the Colonial Life leadership team in the ongoing development of Colonial Life's broker distribution growth strategy. **Principal Duties and Responsibilities** + Increase profitable broker influenced sales growth in partnership with the Colonial Life sales organization and home office business partners in both the commercial and public sector markets. Increase the number of new broker influenced accounts in the region. + Lead Regional Broker Managers (RBMs) for the assigned region. Train and develop RBMs in to highly effective sales professionals. Accountability for frequent, consistent communication to VPS and TSM business partners regarding the effectiveness of RBM in territory activity and alignment to local market needs. + Increase the depth and breadth of broker relationships within the region including driving production from new brokers and increased sales activity with existing broker relationships + Personally engage with regional and national practice leaders of select national broker partner organizations. Ensure appropriate distribution alignment between Colonial Life's field organization and national broker partner offices. + Create and execute business plans that align with goals of the Regional Vice Presidents of Sales, Territory Sales Managers and the company. Adhere to company's expectation regarding budget and expense management + Utilize Colonial Life's overall Value proposition to educate brokers on our expertise in the public sector, commercial, brokerage, and large case markets. Act as a strategic business partner in presentations for potential and existing customers + Train and develop the Colonial Life sales hierarchy in the areas of Brokerage, Public Sector and the Colonial Life value proposition. + Cultivate strong working relationships with internal and external partners + Evaluate potential MAP, Worksite Specialist, Finance Rep, and HO visit requests within assigned region. Work with VPS, Territory Sales Manager and AVP of Broker Market Development to approve or decline requests. + Manage and participate in broker meetings, forums, and lunch & learns within assigned region. Create visibility in the market by participating in events, conferences and tradeshows focused on the insurance industry with specific emphasis on the brokerage, national broker and public sector market segments. + Engage with the Colonial Life senior leadership team to support the development of Colonial Life's broker market growth strategy. + May perform other duties as assigned **Job Specifications** + Bachelor's degree or equivalent experience + 8 + years of broker sales/marketing experience + Strong ability to effectively communicate, influence, and persuade. + Strong problem solving, planning, and strategic thinking. + Broad room presence including professionalism and strong presentation skills + Strong organizational leadership skills and a proven track record of effectively leading others. + Excellent interpersonal and collaboration skills + Ability to travel 65% to 75% of the time \#LI-PO1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Colonial Life

**Lead AI Innovation Lead - Data Science Lab** Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. As part of the Data & AI team, this role presents a distinctive opportunity to collaborate with the CDAO and the Head of Data Science, actively contributing to Guardian's ongoing evolution. Guardian's Data & AI team spearheads a culture of data insights across Guardian, facilitating the successful realization of our strategic initiatives. Our core activities encompass creating business value from our data and analytic products. Key responsibilities include data lifecycle management, insight development, and data product delivery. We are a team of data analysts, data product owners, data scientists and most importantly, data business leaders. Our solutions and actions are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL) to reimagine insurance in light of emerging technology, societal shifts, and evolving consumer needs. The DSL will expedite Guardian's transition to data-driven decision making and insight generation, fostering long-term innovation. The DSL will establish rapid testing capabilities for new technology and the translation of pioneering research into practical, enterprise-wide solutions. In this role as Managing Lead Data Scientist for the DSL, you'll be entrusted with the crucial task of managing the DSL and devising AI strategy for the Data Science team. Your responsibilities will include identifying new AI capabilities, coming up with solutions to scale the Data Science team, leveraging machine learning and artificial intelligence, to drive enterprise-wide innovation across various business lines and Guardian products. You'll collaborate with senior executives on high-impact high-visibility projects to deliver AI/ML solutions that will be market-tested and deployed to make a real difference to risk management and Guardian's overall financial performance. Successful candidates bring expertise in insurance and financial services, a passion for applying cutting-edge ML and AI insights, and the ability to design and implement data science capabilities that foster growth, competitive advantage, and customer satisfaction. **Key Responsibilities Include:** Leadership & Strategy + Lead the Data Science Lab (DSL) by setting strategic direction, driving innovation, and ensuring alignment with Guardian Life's business goals and digital transformation initiatives. + Manage and mentor a high-performing team of data scientists, fostering a culture of continuous learning, experimentation, and excellence. + Monitor developments across the AI and data science community to position Guardian as a leader in responsible and effective AI adoption. + Report and communicate progress, opportunities, and risks to executive stakeholders, delivering insights and recommendations in a clear, actionable manner. Innovation & Research + Stay current with advancements in machine learning (ML), artificial intelligence (AI), and industry trends to identify and evaluate emerging capabilities and technologies. + Collaborate with academic and industry partners to develop and test novel AI/ML methods and approaches. + Introduce and apply ML/AI innovations to practical, high-impact opportunities across Guardian's business units. + Create patentable technologies and methodologies that drive long-term innovation. AI/ML Development + Build and lead experimentation efforts to validate the feasibility and impact of new data science techniques in real-world insurance use cases. + Develop capabilities in Deep Learning, Large Language Models (LLMs), and Generative AI. + Apply AI/ML to unstructured data sources such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that enhance underwriting risk assessment, claims auto-adjudication, and customer servicing. Operational Excellence + Establish scalable processes, frameworks, and governance models for efficient and responsible AI/ML development, testing, and deployment. + Assess and recommend cutting-edge tools, platforms, and technologies to enhance data science workflows and model lifecycle management. + Actively participate in proof-of-concept evaluations of new data, software, and technologies. Collaboration & Integration + Collaborate cross-functionally with business leaders, technology teams, and data professionals to translate business challenges into AI-driven solutions. + Contribute to the standardization of data science tools, processes, and best practices across the enterprise. + Function as the data science expert in internal and external meetings, including vendor engagements and industry conferences **You are:** + You are passionate about cutting-edge technology and keen on applying new AI/ML algorithms and approaches. + You are analytically driven, intellectually curious, and experienced leading the development and implementation of data and analytic solutions to solve challenging business problems. + You enjoy leading and managing a team of data scientist to crack hard to solve problems with AI/ML and seeing it deployed in-market and generating value for Guardian. You enjoy collaborating with a multi-disciplinary team including data engineers, business analysts, software developers and functional business experts and business leaders. + You have demonstrated track record of managing data science teams and working with business leaders. **You have:** + PhD with 6+ years of experience, Master's degree with 8+ years of experience, or Bachelor's degree with 10+ years of experience in Computer Science, Engineering, Applied mathematics or related field + 7+ years of hands-on ML modeling/development experience + Extensive experience in deep learning models including Large Language Models (LLM) and Natural Language Processing (NLP) + Hands-on experience with GPU, distributed computing and applying parallelism to ML solutions + Strong programming skills in Python including PyTorch and/or Tensorflow + Solid background in algorithms and a range of ML models + Experience leading team of Data Scientist of four or more + Excellent communication skills and ability to work and collaborating cross-functionally with Product, Engineering, and other disciplines at both the leadership and hands-on level + Excellent analytical and problem-solving abilities with superb attention to detail + Proven leadership in providing technical leadership and mentoring to data scientists and strong management skills with ability to monitor/track performance for enterprise success **Location:** + Three days a week at a Guardian office in New York, NY, Holmdel, NJ, Boston, MA, Stamford, CT, Pittsfield, MA or Bethlehem, PA + Remote Candidates who can travel up to 20% of the time to our New York office will be considered. **Salary Range:** $152,290.00 - $250,195.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

The Actuarial Services role will support pricing initiatives for group insurance products within the GBS business unit. This position will offer experience and exposure to actuarial work and provide support to the actuarial function, focusing on pricing methodologies, rate development, and analysis. The role involves collaboration with underwriting and broader finance teams to deliver competitive and profitable pricing solutions. ________________________________________ What You'll Do: * Develop and maintain pricing models for group insurance products, ensuring alignment with NYL standards and regulatory requirements. * Analyze experience data and trends to support rate development and assumption setting. * Prepare pricing exhibits and documentation for internal stakeholders and regulatory filings. * Collaborate with underwriting, product, finance, and other actuarial colleagues to deliver competitive and profitable pricing solutions. * Provide ad hoc case-level pricing support to underwriting * Assist in implementing updates to pricing tools and processes based on emerging market trends and actuarial best practices. * Support ad hoc projects related to pricing strategy and profitability analysis. ________________________________________ What You'll Bring: * Bachelor's degree in Actuarial Science, Mathematics, Statistics, or related field. * Completion of at least 1 actuarial exam required; passing of 2 exams preferred. * Strong analytical and problem-solving skills with attention to detail. * Proficiency in Microsoft Excel. * Ability to communicate complex concepts clearly and work effectively in a team environment. ________________________________________ Preferred Qualifications * Demonstrated progress toward ASA designation. * Group insurance background preferable. * Interest in pricing, underwriting, and product development within group insurance. * Ability to manage multiple priorities and meet deadlines in a dynamic environment. Pay Transparency Salary Range: $64,500-$90,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 92973

When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture. About this Role: New York Life is seeking a highly organized and innovative thinker to join our Group Benefit Solutions (GBS) Summer Internship program! Our 10-week program running from May 2026 to August 2026 offers an exciting opportunity for rising juniors and seniors looking to gain exposure to a corporate environment. As a summer intern, you'll contribute to the success of various strategic initiatives, attend learning and development activities, gain insight into our business and how our company functions, and participate in additional networking opportunities. This internship opportunity will be hybrid, located at our Philadelphia, PA office. Are you a strategic thinker, creative, hardworking, and want to learn more about a career in a Service organization? We're seeking a Service Operations Intern to join our team for the summer. As a Service Operations Intern, you will have the chance to gain hands-on experience in the world of service, strategy, process improvements, and support various efforts intended to deliver service excellence in the moments that matter to our clients and customers. How You'll Grow: Join a team that supports key strategic initiatives for customer and client facing functions Gather inputs and help design/implement tools used for career progression within Service Operations Measure the value of our work in terms of benefit, risk, and cost (including capacity) Assist with the development/enhancement of Excel driven staffing models to determine appropriate resource capacity Provide an accessible format and maintenance of core documentation for the department: Communications, Marketing Materials, Key Presentations, etc. Provide insight into better ways of balancing onsite work and virtual collaboration Support efforts to analyze call data in order to identify key insights and trends in customer interactions Support efforts to streamline employee time management and enable the optimal allocation of people and resources in the organization Enhance the process for capturing project across Service Operations Assist with AI use cases and custom GPT support Help analyze quality data to make it more actionable to business partners Analyze risk data to shift towards more proactive insights; help design and build a Key Risk Indicator dashboard What You'll Bring: Must be a rising junior or senior at an accredited 4-year university or college, pursuing a degree in General Business or a related field Cumulative minimum GPA of 3.0 or higher An interest in pursuing any of the following careers: service, project management, process engineering, change management, business leadership, technology projects, strategic management Experience in leadership roles or participation in campus/community extracurricular activities Strong written and verbal communication skills Excellent interpersonal and collaboration skills Ability to work under pressure and take initiative Comfortable partnering with business leads, subject matter experts, and IT professionals to drive results Proficiency with Microsoft Office software, especially Microsoft PowerPoint Ability to work independently and within a team environment Ability to function in a fast-paced environment and prioritize multiple tasks under tight deadlines Results driven, quick leaner and ability to establish credibility with varied audiences A highly organized, energetic, and creative professional Intern Placements include: Real Estate Workforce Management Analytics/Insights Artificial Intelligence Solutions Quality Controls Risk / Fraud prevention Client/Customer Service support Strategic Planning & Enablement Vendor Management Process Improvement Project Management #LI-CV1 #GBSCampus Salary range: $21 per hour Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No This position is eligible for health and wellness benefits including but not limited to paid vacation, health care insurance and flexible spending accounts, 401K match, and tuition assistance/student loan repayment program. Please note: At this time, employees of Group Benefit Solutions can be considered for open positions within Group Benefit Solutions only. Applications from Group Benefit Solutions employees for open positions within other New York Life businesses are unable to be considered.

Insurance Service Professional - New Business Processing ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you're helping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview: Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Customer Service Representative (CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting and licensing process. In addition, you will support their practice by managing insurance policy applications as they move through the new business process. CSRs use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to update a state license, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so. What You'll Do: Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process Answer incoming calls, greeting customers and potential agent candidates may be required. Additional ad hoc responsibilities may also be assigned. What You'll Bring: Required Skills The ideal candidate should have 2 or more years of customer service and administrative experience Strong computer skills with proficiency in the Microsoft Office Suite Demonstrated ability to multitask effectively Strong written and verbal communication skills required Preferred Skills Associates, or Bachelor's degree preferred, or equivalent years of related experience Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Shift Information This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM during the work week. Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. Pay Transparency Salary Range: $45,000-$50,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 92890

Job Description We are looking for licensed insurance advisors to work directly with individuals and families to design, optimize, and implement personalized insurance and financial protection strategies. Help clients make informed decisions about life insurance, health insurance, retirement planning, and long-term financial security. Candidates must currently hold a life and health insurance license What We Offer: Monthly Leads - No need to prospect; we bring the clients to you Full Technology Package - CRM and cutting-edge software for efficiency Comprehensive Benefits Package - Health, dental, vision, pension plan & more Weekly & Monthly Training - Led by industry-leading professional consultants Compensation: $110,000 - $140,000 at plan Responsibilities: Work with businesses and individuals to design, optimize, and implement employee benefits programs and personal protection products and solutions Educate clients on life insurance, health insurance, retirement plans, and compliance regulations Utilize company-provided leads to build strong relationships with individuals, families, business owners, HR teams, and executives Present customized solutions tailored to each person's or business's needs Stay ahead of industry trends and policy changes to deliver strategic insights Participate in ongoing training and development to refine sales consulting skills Qualifications: Life and Health Insurance License required (will not be considered for the position without this as a bare minimum) Driven, self-motivated individuals with a passion for insurance and financial planning Sales experience preferred but not required- We provide comprehensive training Strong communication and relationship-building skills Ability to present and negotiate with business owners and HR teams About Company MassMutual Metro New York is a top financial planning firm offering comprehensive solutions in insurance, asset management, and fee-based planning. Our advisors receive dedicated support through a functional leadership model, allowing them to focus on delivering exceptional client outcomes. As a multicultural agency rooted in the heart of NYC, we serve diverse communities with integrity and care, fostering a culture that feels like family.

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** Unum is hiring a Senior Full Stack Software Engineer! As a key member of our Agile team, you'll drive the design, development, and delivery of innovative, cloud-based solutions that align with enterprise architecture standards. You'll collaborate with Technical Product Owners, Principal Engineers, and business architects to create scalable, high-quality applications. In this role, you'll work on our Leave Logic product using Ruby on Rails, React, JavaScript, and AWS services, with expertise in PostgreSQL, RDS, EC2, and ElasticSearch. Beyond building exceptional solutions, you'll mentor engineers and help shape the future of our technology and talent. **Job Specifications** **Bachelors of Computer Science is preferred, or equivalent relevant business experience** **Passionate about delivering solutions that excite and delight our customers; holds self to high standards of delivery** **6+ years' experience in software development and delivery track record in a range or roles in a scrum environment** + **Experience with Ruby On Rails, React, (Java Script, AWS, PostgreSQL, RDS, EC2, Elastic Search) is required.** **Clearly demonstrates analytical ability and critical thinking skills** **Takes a logical, analytical approach to problem solving and pays close attention to detail** **Skilled in Agile development/methodologies** **Self motivated and results oriented; able to motivate others** **Takes an innovative approach to problem solving** **Demonstrates excellent oral and written communication skills; experience leading groups of people through discussions, technical or otherwise** **Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.** **Strong experience of test driven development (TDD) and unit testing, leveraging automation toolsets** **Strong experience in continuous integration** **Principal Duties and Responsibilities** + Leads the design, development, implementation, and maintenance of new and existing features for applications within a business area. + Provides technical leadership and direction for EPIC feature delivery. + Ensures application solutions meet agreed quality attributes (e.g., performance, fault tolerance, security, scalability). + Designs, codes, configures, tests, maintains, and documents software deliverables using established standards and tools. + Collaborates with Principal Software Engineers and architects on coding standards, processes, tooling, and frameworks. + Completes design of application components aligned with reference architecture. + Actively seeks cloud-based, buy-over-build solutions. + Ensures product backlog includes appropriate technical stories and participates in prioritization. + Mentors Software Engineers and Associate Software Engineers. + Owns application solution quality from design through deployment and operations; contributes to software standards. + Communicates and collaborates with key stakeholders to ensure successful feature delivery. + Maintains technical understanding of third-party/cloud solutions and their implementation. + Evaluates technical impacts and coordinates implementation of new product releases. + Participates in sizing, estimation, code reviews, and sprint retrospectives; promotes continuous improvement. + Focuses on delivering business value and priorities. + Ensures quality of features through manual and automated testing and continuous integration. + Designs solutions aligned with company architecture and standards; participates in proof-of-concept and prototyping. + Collaborates with Business Analysts to clarify requirements and ensure technical feasibility. + Works with UX designers to translate designs into efficient solutions. + Partners with Test Engineers to meet definition of done and ensure smooth transition through production stages. + Contributes to team innovation by suggesting improvements and evaluating new processes/technologies. + Supports transition of features to production, ensuring performance, stability, and compliance with release standards. + May serve as Scrum Master for an agile team. + Automates testing to industry standards for high-quality delivery and efficient regression. + Keeps ALM tools updated; participates in daily standups to report progress and impediments. + Maintains customer-centric mindset, ensuring solutions enhance user experience. \#LI-TO1 ~IN1 \#LI-MULTI Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

The Associate Development Manager (ADM) plays a critical role in supporting agent success across our General Offices while preparing for future leadership as a Development Manager. This position is designed for high-potential professionals seeking a structured, hands-on opportunity to build expertise in agent development, performance enablement, and field operations. Working in close partnership with Senior Development Leaders, the ADM contributes to onboarding, coaching, and training efforts focused on new and early-career agents. The role emphasizes strategic support, operational coordination, and the cultivation of leadership capabilities in preparation for broader management responsibilities. What You'll Do: Deliver targeted support to early-stage agents, with a focus on onboarding, activation, and early performance milestones Implement development activities, including skill-building sessions, planning conversations, and agent engagement initiatives Partner with Development Managers on curriculum planning and agent communication Manage NYLIC University scheduling, communications, and learning progress Engage in performance insights, reporting, and agent development to make sure we are implementing the best practices to drive results Build working knowledge of key systems and platforms (GuideMe, Sales Central, Marketing Central, Dialogue, etc.) Contribute to office-wide initiatives such as national campaigns, Extra Days, and planning forum. Participate in development planning meetings and strategic sessions with GO leaders What You'll Bring: A proven field leader (Executive Council or higher preferred) with strong potential for leadership Licensed with SIE, Series 6 & 63, and state Life and Health licenses A strong communicator and collaborator who thrives in a structured learning environment Adaptable, resourceful, and eager to contribute to the development of others Bachelor's degree preferred Pay Transparency Salary Range: $65,000-$75,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 92825

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. The Group Benefit Solutions Underwriting Organization partners with Sales, Client Management, Pricing, Risk Management, and other business partners to evaluate and manage risk. We are responsible for analyzing employer group characteristics and plan designs to determine the appropriate rates for Life, Accident, Disability and Absence products. One of our key priorities is to manage the growth and profitability of our portfolio, through new business sales and persistency of our inforce book of business. Our team also includes the Medical Underwriting organization that evaluates the risk of individual applications for Life and Disability coverage, as well as our UW Operations organization that helps to drive efficiency and productivity in our process. As an Underwriter, you will use your knowledge and expertise to determine plan designs and rates for our employer group clients minimizing risk and optimizing profit in the process. You will evaluate and interpret data from numerous sources, including group demographics, industry research, and other actuarial tools, to develop a risk analysis of each employer group. You will consult with sales reps and brokers to explain your analysis and work together with them to balance risk and profits.You will have opportunities for other projects outside the risk assessment portion of your job, such as processes for efficiency or acting as a trainer or mentor to other underwriters. What You'll Do: Perform case specific risk analysis to develop appropriate premium rates for a given risk to support the market's growth and profitability goals Responsible for account level rate development and conducting customer negotiations with Sales on a more complex book of business Develop strategic recommendations related to market competition, products, and pricing Manage an assigned book of business, focused on attaining profitable growth, persistency, and earnings Partner with sales department and brokers to deliver customer presentations and acts as financial consultant on case-specific issues Influence underwriting best practice and provides input to matrix partners on product development and pricing Mentor and train less tenured underwriters. Help increase their understanding of risk management & underwriting, maintaining focus on technical knowledge and competency skill development Act as a trusted resource and technical expert to team and matrix partners What You'll Bring: Bachelor's degree or equivalent work experience required 5+ years of Group Life, Accident, Long Term Disability, Short Term Disability, and Absence underwriting, or other relevant experience required Demonstrated knowledge of large employer groups with multi-carrier product offerings and awareness of the drivers of a marketing outside of group insurance specific dynamics Thorough knowledge of risk factors that influence market and competitive conditions Ability to make effective decisions based on strong knowledge of all financial and risk levels, both internal and external Strong time management skills, highly organized, detail oriented Ability to foster strong working relationships Strong interpersonal and communication skills Ability to communicate complex ideas, persuade and negotiate effectively Ability to lead discussions and deliver external presentations and analysis to a diverse client base #LI - EM1 #LI - HYBRID Pay Transparency Salary range: $97,500 - $139,500 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Job Requisition ID: 91290 #GBS

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you're helping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview Our General Offices serve as crucial hubs for our insurance agents and advisors throughout the country, providing them with support in various aspects of their business. We are seeking a motivated and efficient Operations Specialist to support the daily operations in one of our General Offices. This role resides within our Service organization and is the first point of contact for agents and clients. In addition, they provide dedicated support to the local Managing Partner, handling administrative and operational responsibilities to streamline processes for Agency stakeholders. The role requires strong relationship-building skills, organizational abilities, effective communication, as well as a proactive approach to problem-solving, ensuring the smooth functioning of the organization. What You'll Do Provide administrative and operational support to the Managing Partner and management team Collaborates with the onsite Service Leader to ensure efficient operations Act as a point of contact for agents, addressing their inquiries promptly and professionally Greet and welcome visitors Answer and direct phone inquiries Coordinate accounts payable and receivable, including efficiently managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards Handle incoming and outgoing mail and deliveries, to include incoming correspondence distribution in accordance with regulatory guidelines Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.) Manage resource assignments for new agents, ensuring their onboarding experience is smooth Additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates What You'll Bring The role requires strong relationship-building skills, organizational abilities, effective communication, and a proactive approach to problem-solving, ensuring the smooth functioning of the organization. Required Skills: Ideal candidate should have experience in a customer service and/or office administration Excellent written and verbal communication skills Strong computer skills with proficiency in the Microsoft Office Suite Associates, or bachelor's degree preferred, but not required Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful. Shift Information This is a full-time onsite position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM. Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. Pay Transparency Salary Range: $42,500-$60,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 93031

Job Description Calling all Top Producers or Current Branch Managers! Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Now is the time to make a move - lets talk! At Mutual of Omaha Mortgage, Branch Managers oversee and serve many duties including: sales, recruiting, administration, staff supervision and client networking. Let us take care of the processing! Branch Managers work strategically with their sales team in collaboration with operations staff; overseeing their branches responsibilities for active production and pipeline management. This position has a $36,000 base salary plus incentive pay. Branch Managers are in charge of all activities at the branch, adhering to company policies and guidelines, and serve as the liaison to all other divisions of the company and executive leadership team. If you want to work with a winning team and a legendary brand name, this is the place. Additional Responsibilities Include: Stay current and up to date on all loan program guidelines (FHA, VA, FNMA, FHLMC) and federal and state regulations. Collaborate with corporate management and executive management team to execute company goals and sales Coordinate sales and operations team meetings according to company's objectives and goals Conduct trainings according to industry and company updates Tracking and improving employee performance, including daily pipeline review and management Meet all company sales goals Recruit top mortgage professionals Maintain and develop new marketing strategies Develop and maintain strategic client relationships that are congruent with Mutual of Omaha Mortgage's corporate objectives and goal Calculate, review, and submit employee commission statements and payroll according to accounting and payroll guidelines and deadlines Requirements: Minimum 2 years recent experience as a Mortgage Branch Manager with proven production history Robust knowledge of FNMA/FHLMC and FHA/VA programs Working knowledge of Encompass and Velocify (Leads 360) Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: Paid Sick Time - 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) Multiple PPO Medical Plans, as well as HDHP eligible plan. Dental Coverage Vision Coverage Company Paid Life Insurance Additional Benefits including - Optional Life, FSA, Pet Insurance etc. 401K with a generous employer match Free Legal Services Employee Loan Program Powered by JazzHR 4GVoy4msWR

Insurance Service Professional - Contracting & Licensing Support ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you're helping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview: Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Customer Service Representative (CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting and licensing process. In addition, you will support their practice by managing insurance policy applications as they move through the new business process. CSRs use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to update a state license, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so. What You'll Do: Assist with workflow of agent contract and license requirements; resident and non-residence requirements, license renewals, and funds related to contract and license functions Facilitate the onboarding of new agents by processing their contracts and licenses Support management in a variety of duties such as preparing for meetings, event planning, creating reports, pulling documentation for compliance reviews, etc. Assist in the training and development of agents (presentations, face to face, virtually) Answer incoming calls and greet guests What You'll Bring: Required Skills The ideal candidate should have 2 or more years of customer service and administrative experience Excellent written and verbal communication skills Strong computer skills with proficiency in the Microsoft Office Suite Proven ability to multi-task effectively Preferred Skills Associates, or bachelor's degree preferred, but not required Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful. Shift Information This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM. Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. Pay Transparency Salary Range: $45,000-$50,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 92360

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. * This position is primarily hybrid. However, we may consider remote candidates based in the U.S. depending on experience and alignment with team needs. * Role Overview The Data Exchange Team within NYL GBS IT is seeking an Outbound File Senior Specialist to manage projects with clients and Third-Party Administrators (TPA)s requests for GBS. What You'll Do: Works directly with our external clients and the client's internal Account Manager to finalize requirements, develop the file solution through the SDLC, and collaboratively move the solution into production. Build strong relationships with business partners (operations, account management, sales) to foster collaboration and understanding and prioritization of client requests. Escalates to senior sales and account management leaders when needed to establish priorities and trade-offs among competing requests. Works with key members of the Sales and Operations organization and Intake leads to understand custom request pipeline to support planning, capacity analysis, and resource decisions. Works with the Portfolio Dependency Management team to ensure the availability of testing environments and understand changes in the capabilities that may impact client data services. Works with both IT resources and business partners to establish and secure resource and timeline commitments to ensure successful delivery of client requests. Works closely with our key business partners to support business processes required to deliver client requests. Escalates to team management as needed to resolve outstanding items that are preventing timely completion of requests. Strictly follows and meets designated governance gates, artifact standards and delivery timelines. Works closely with Intake Manager and Client Data Service Manager to escalate and resolve IT issues in a timely and effective manner in order to not jeopardize client commitments. Engages in proactive & effective issue/risk management. Issues/risks are clearly documented and escalated appropriately. Issues/risks are tracked & managed until closure or corrective action has taken place. Risk mitigation plans are created and effectively utilized. Ability to think and act strategically with a larger view of the end-to-end solution requirements. Proposes changes to IT and business processes to improve efficiency and scalability of client data solutions. Knowledgeable about how organizations work; know how to get things done both through formal channels and the informal network; understand the origin and reasoning behind key policies, practices, and procedures; understand the cultures of organizations. Scope and Dimensions: Works directly with external clients and leads conversations with all impacted parties. Interacts with Business partners including Sales, Account Management, Product and Operations management, Portfolio Dependency Manager, Intake Group Client & TPA Solutions Senior Specialist, and IT development teams. Must be highly effective in a matrix organization. What You'll Bring: 5+ years of successful management of planning and executing on client facing requests critical to business success. Working knowledge of Data Stage, SSIS, and web services in order to have effective discussions with IT delivery partners on client needs is a plus. Working knowledge of Short-Term Disability, Long Term Disability and Family Medical Leave is a plus. Demonstrated history of strong communication and collaboration abilities in a highly matrixed environment. Strong Planning abilities - demonstrated history of setting milestone dates for a group of client request tasks and ensuring their completion. Degree in Information Science and Technology, Management Information Systems, Business Management, Computer Science or related discipline a plus. Understand team dynamics and strives to improve team effectiveness. Influential, focused and versatile team player that is comfortable under pressure. Other skills/attributes: Innovative thinker Creative problem solver Energetic and self-starter Customer focused Excellent Oral and Written communication skills High level presentation skills #LI -EM1 #LI - HYBRID Pay Transparency Salary range: $85,000 - $110,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Job Requisition ID: 92966 #GBS

The Company Behind You A national insurance and financial services company, Mutual of Omaha has been in the business for more than 100 years. With affiliates, the company manages assets in excess of $32 billion. Our advisors are responsible for providing insurance, investment products and advice to our clients. Mutual of Omaha's representatives have helped millions of families reach their financial goals, and plan for a secure future. Here's what you can expect: Access to a complete line of insurance and financial products and services The backing of a strong, stable, and secure company Solid consumer brand awareness such as Mutual of Omaha's Wild Kingdom, and key national sponsorships such as USA Swimming and the professional golfers on the PGA, LPGA, Web.com, and Champions tours National and local TV and print advertising focused on our products and services Strong company ratings from industry raters like A.M. Best, Standard & Poor's and Moody's Investors Service Job Description As a Financial Sales Representative with Mutual of Omaha Financial Advisors, your goal is creating, maintaining, and protect the financial stability for your clients. The main priority is developing relationships with your clients based on trust, honesty, and integrity. With your ability to assess a client's current financial state and create a plan for a successful financial future, you'll earn the respect of your clients and colleagues. You'll use insurance as a foundation on your path to becoming a Financial Advisor, starting by obtaining the appropriate insurance licensing for your state. When you help ensure that clients are financially prepared for life's uncertainties in the future, they can enjoy financial investments and plans of the present. Whether you are just starting in the industry or want to further develop an existing practice, the Neil Chonofsky Division Office is dedicated to helping you toward many years of success. Using a proven training program, you will learn business essentials from industry leaders and specialists. We'll provide the tools to help you break into new niche markets, cultivate natural markets, and a referral process to take advantage of those markets. Most importantly, we will provide you with the stability and environment necessary to develop a thriving practice. An opportunity with Mutual of Omaha can provide you with: Unlimited income potential, plus bonuses & other awards Financial support during your early years to help you build your business Worldwide incentive travel - some trips have included Hawaii, Rio de Janerio and China Be in business for yourself, but not by yourself! Mutual of Omaha offers one of the most comprehensive training programs in the industry. There are turn-key lessons dedicated to getting you off to a fast start, as well as local and regional business and marketing support. We offer a clearly defined path to support your professional growth. By offering specialties in Insurance-Based Financial Advising, we protect families and businesses against risk and life's uncertainties. There is also unparalleled management and development training available for those who decide that recruiting and developing their own team of advisors. Additionally, we offer niche markets for those who specialize in a particular arena of financial advising. Making A Difference What motivates advisors? It's what they consider their mission; helping protect individuals, families and businesses. Our agents make a real difference in people's lives. Good planning can impact families for generations. If you're looking for more than just another job, take a look at Mutual of Omaha Financial Advisors. For more information on a career with Mutual of Omaha visit: *********************************************** We have offices located in Bell Bell, PA, Bethlehem, PA, Marlton, NJ, Baltimore, MD, Pittsburgh, PA, Cleveland, OH, and Rehoboth, DE. Please contact us if you are interested in any of these areas or visit: ********************** and a recruiter will contact you directly. Check us out on Facebook at *************************************** Qualifications Requirements: Must have Life, accident & Health Insurance Licenses OR the ability to obtain licenses prior to your start date Encouraged to obtain Series 6/63 or Series 7 within one year and Series 65 or Series 66 within two years Must have reliable transportation (A reliable automobile is necessary for this position) Bachelors and/or Associates degree preferred, or prior experience in the industry Able to work on a full-time basis (with schedule flexibility permitted) and excellent Time Management skills Must have Strong, Moral, and Ethical beliefs and a strong will to help others Must have a positive attitude, a willingness to learn and an understanding and belief in the importance of insurance and financial advising Desired Skills & Experience: Strong leadership and organizational skills - you are as successful as you want to be with Mutual of Omaha. We want you to develop into a mentor and an ambassador for our company, and it starts at the top. Good interpersonal skills - you are always going to meet new people with this opportunity. Having the ability to communicate with people, is one of the biggest indicators of who will be our successful advisors. Motivated and self-driven - If this job were easy, everyone would do it. For the elite, that make Insurance and Financial Services their calling, it offers a rewarding life in more ways than one. Only you can determine how successful you will be. Entrepreneurial spirit to run your own business - you are your own boss with Mutual of Omaha. You decide when you want to work, and you are responsible for the development of yourself and your staff. This leads to the desired culture your business will need to be successful. Ability and willingness to implement existing systems and technology - at Mutual of Omaha, we have resources available to insure that you succeed. If you are willing to learn our systems and methods, you will be successful. Take the Next Step If you are interested in learning more about this great career opportunity go to: http://**********************/ and complete the contact information card on the website. For an inside look in a sales career with Mutual of Omaha's leading national agency visit: *********************************************** Additional Information Cindy Wilkosz Mutual of Omaha Financial Advisors Training Recruiting Specialist ************** x241 ********************** **************************************** ***************************************************** Like us on Facebook! ----> https://***************************************

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Requisition #: 74460 The Role at a Glance The Customer360 is Lincoln Financials' enterprise data lake and mastering platform with hands-on support for advanced analytics, machine learning and AI, and service integrations across the technology portfolio including actuarial, digital and web and product platforms. A Data Engineer on the Customer360 team supports the platform architecture, design and implementation of enhancements, surfaces and vets emerging capabilities and partners with teams across the enterprise to implement their business cases. What you'll be doing * Organizes, interprets, and analyzes more complex data across their area of responsibility to support business and corporate strategic goals. * Familiarity with several programming languages and knowledge of learning machine methods commonly used in data science applications * Build or support creation of data models and pipelines * Evaluate business needs and objectives of our users, assist in project scoping. * Help prepare data for prescriptive and predictive modeling. * Combine raw and provisioned information from different data sources. * Explore ways to enhance data quality and reliability and develop procedures to implement improvements. * Identify opportunities for data acquisition across Lincoln's systems. * Ability to collaborate with business stakeholders, data scientists and architects on simple to complex projects. * Identifies and recommends process improvements that significantly reduce workloads or improve quality for their assigned area(s) of responsibility. * Maintains an understanding of how the data contained in the various systems are utilized, and is able to triangulate various aspects of the data into a usable format to support decision making. * Serves as a resource to advise management & business stakeholders on use of quality business analytics, tools, and methods to improve efficiency, accuracy, and interpretation of various business metrics. What we're looking for Must-Have Experience (Required): * 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Data Engineering (Minimum Required) * 1 - 3+ Years of data engineering experience, which can include internships while completing a degree. * Working knowledge of AWS services EKS, EC2, S3, Cloudwatch and others * Working knowledge of code based CICD ETL programs using Gitlab with AWS * Foundational knowledge of Dataiku or similar Data Science Modelling and Automation Platforms * Foundational knowledge of visualization tools (Tableau, PowerBI) * Foundational knowledge of various languages like SQL and Python * Working knowledge of API service integrations Application Deadline Applications for this position will be accepted through Decenber 31, 2025, subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you: * Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes * Leadership development and virtual training opportunities * PTO/parental leave * Competitive 401K and employee benefits * Free financial counseling, health coaching and employee assistance program * Tuition assistance program * Work arrangements that work for you * Effective productivity/technology tools and training The pay range for this position is $69,000 - $124,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ******************** if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling ************. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos. Nearest Major Market: Philadelphia Job Segment: Data Analyst, Database, SQL, Actuarial, Accounting, Data, Technology, Insurance, Finance