Guest service representative jobs in Albany, NY - 379 jobs

Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised). Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift. Work in intermittent temperatures (i.e., cooler, outside, etc.,). Must have reliable transportation. High School Diploma High school diploma or equivalent Pay Range: $18.73 - $21.94 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Job Title: Guest Service Representative Department: Operations Reports To: Security Manager / Security Supervisor FLSA Status: Hourly / Non-Exempt Pay Rate: $15.50 Facility: Legends Global / MVP Arena Location: Albany, NY SUMMARY: Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. This is a part-time, causal position as needed based on events. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide excellent customer service and always maintain a courteous and professional demeanor Exercise restraint and patience when dealing with a disruptive patron Ensure that patrons enter and exit the building in an orderly fashion Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential Direct patrons to appropriate locations (seats, restroom, etc.) Ensure patrons are in the correct location(s) with corresponding tickets Listen and respond to patron's questions, comments and suggestions and get assistance when needed Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate Be alert and oversee assigned area for spills or situations requiring staff attention Follows protocol in the case of emergency situations Maintain the rules and regulations of the building Other duties may be assigned QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years old HS Diploma or GED required A minimum of six (6) months prior customer service experience KNOWLEDGE, SKILLS & ABILITIES: Excellent customer service skills Must be personable and proactive in providing assistance to all patrons and staff Follow oral and written instructions and communicate effectively with others Must have professional presentation, appearance and work ethic Must be fluent in English Able to see and read small sized text on tickets (paper and electronic) Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours May be subjected to adverse conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Move around the facility, climbing stairs, walking, and standing for an entire shift May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Please submit resumes/applications online only. MVP Arena 51 South Pearl Street Albany, NY 12207 Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job Title: Guest Service Representative Department: Operations Reports To: Security Manager / Security Supervisor FLSA Status: Hourly / Non-Exempt Pay Rate: $15.50 Facility: Legends Global / MVP Arena SUMMARY: Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. This is a part-time, causal position as needed based on events. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide excellent customer service and always maintain a courteous and professional demeanor Exercise restraint and patience when dealing with a disruptive patron Ensure that patrons enter and exit the building in an orderly fashion Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential Direct patrons to appropriate locations (seats, restroom, etc.) Ensure patrons are in the correct location(s) with corresponding tickets Listen and respond to patron's questions, comments and suggestions and get assistance when needed Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate Be alert and oversee assigned area for spills or situations requiring staff attention Follows protocol in the case of emergency situations Maintain the rules and regulations of the building Other duties may be assigned QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years old HS Diploma or GED required A minimum of six (6) months prior customer service experience KNOWLEDGE, SKILLS & ABILITIES: Excellent customer service skills Must be personable and proactive in providing assistance to all patrons and staff Follow oral and written instructions and communicate effectively with others Must have professional presentation, appearance and work ethic Must be fluent in English Able to see and read small sized text on tickets (paper and electronic) Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours May be subjected to adverse conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Move around the facility, climbing stairs, walking, and standing for an entire shift May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Please submit resumes/applications online only. MVP Arena 51 South Pearl Street Albany, NY 12207 Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership. Keys to Success in this Role: Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill. Accurately maintain guest profiles including contact information, mail preferences, etc. Provide the highest level of guest service. Possess working knowledge of a computer. Knowledgeable of all activities and amenities of Saratoga Casino Hotel. Interface daily with personnel from various departments. Ability to control and execute all transactions accurately. Acts with discretion and maintains confidentiality in handling of sensitive information. Assist with promotions and events. At least 18 years of age. Ability to work flexible schedules due to business needs, including evenings, weekends and holidays. Why Saratoga Casino Hotel? Competitive Medical, Dental, & Vision Insurance Vacation & Sick Time That Promote Work/Life Balance Company Paid Life Insurance 401(k) with 4% Match Free Employee Assistance Program Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership. Keys to Success in this Role: Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill. Accurately maintain guest profiles including contact information, mail preferences, etc. Provide the highest level of guest service. Possess working knowledge of a computer. Knowledgeable of all activities and amenities of Saratoga Casino Hotel. Interface daily with personnel from various departments. Ability to control and execute all transactions accurately. Acts with discretion and maintains confidentiality in handling of sensitive information. Assist with promotions and events. At least 18 years of age. Ability to work flexible schedules due to business needs, including evenings, weekends and holidays. Why Saratoga Casino Hotel? Competitive Medical, Dental, & Vision Insurance Vacation & Sick Time That Promote Work/Life Balance Company Paid Life Insurance 401(k) with 4% Match Free Employee Assistance Program Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility

The Night Audit position is from 11p-7am roughly 2-4 days a week depending on the season. You are in charge of making sure the hotel safety while also doing front desk task such as checking in guests and completing the night audit process itself that turns over the day.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel You will be escorting and orienting the guest to the front desk for check-in. You will park and retrieve guests vehicles as requested Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. Assist lobby attendant in keeping entrance area clean and organized "Be the difference" with all guest and employees and do more than just “the norm". What are we looking for? At least one year in a customer service role with high guest interaction A Valid drivers license with no major infractions for 6 months Hospitality industry experience is a plus. Ability to solve problems when they arise. Ability to work in a team environment is a must. Pleasant and helpful personality. Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel. A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $19.00 - $19.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Job Description Our trendy North Fork 16-room boutique property is looking for professional, hospitality driven, fun and friendly guest service agents, just like you! Located in the heart of Greenport Village, our employees provide high-end service while working with modern amenities, and are supported by a strong company culture. We pride ourselves on being an up-scale, well appointed, environmentally sustainable, experience driven property. Our goal is to employee similar minded employees who want to excel in customer forward service. Duties & Functions: Ensure guest satisfaction by providing an exceptional service unparalleled to traditional hotel service Learn technology driven software that allows guests to setup an itinerary that ensures all needs are meet before, during, and after they stay. Be the spokesperson of Greenport, understanding the needs and wants of any time of guest. Work close with teammates to determine and balance room inventory, outstanding requests, and pre-registration. Post any premium upcharges along with deposits due prior to check in. Responsible for clearing/settling daily departures and settling open folios Working alongside housekeeping to meet both owner and guest needs. Work with housekeeping and management to ensure rooms have the amenities as noted on guests' reservations Identify repeat guests/VIPs, their preferences and reservation notes. Attend and participate in daily stand-up meeting. Must print and settle end of day paperwork and adhere to accounting procedures Be prepared for all other duties assigned. Specific Job Knowledge & Skills: High School Diploma or equivalent required College Degree in Business, Hospitality, or Related field preferred One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel preferred Enter and locate work related information using computers and/or point of sale systems Possess a gracious, friendly, and fun demeanor Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Strong verbal and written communication skills in English Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork

As a Front Desk Agent, you are customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. You are a positive, hardworking team member who will conduct the business of the property's front office in this dynamic work environment. The Front Desk Agent strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping, telephone operations, guest interactions, and other related tasks. Job Responsibilities Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience. Uphold friendly, courteous telephone service and interactions with guests and fellow employees. Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests. Preserve the security and privacy of guest rooms and administrative keys. Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs. Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients. Receive and send guest and hotel mail, packages, and facile transmissions. Maximize revenues through sales strategy and outstanding customer service. Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and maintain a competitive understanding. Maintain the confidentiality of any and all company information, including but not limited to: performance statistics, agreements with clients, prospective business, and financial information. Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations. Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures. Follow 4 Keys service standards, standard operation procedures, and safety standards. Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities. Follow safety and security procedures. Work cohesively with co-workers and all departments as part of a team. Follow all appropriate policies and procedures while constantly striving to improve standards of operations. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Work Hours Will be required to work flexible scheduled shifts based on business needs. Scheduling includes holidays, nights, and weekends depending on hotel events and functions. Experience and Education: At least 1 year of hospitality related experience Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact human resources. This company is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

Wat bieden wij jou aan? * Een bruto stagevergoeding van € 750 per maand. * Gratis online en offline training georganiseerd door onze eigen universiteit. * Aanbrengbonus van € 500 bruto als jij een nieuwe collega aandraagt. * Medewerkerstarieven variërend van € 36 in al onze hotels wereldwijd, 30% korting in de F&B outlets en Friends & Family korting tot 25%. Diverse kortingen in (web)winkels. * Teambuildingevenementen, uitjes en personeelsfeesten. * De mogelijkheid om binnen ons bedrijf wereldwijd te groeien. Wat ga jij doen? Dit is de meest all-round stage die er is, jij bent overal en je kent iedereen. Van gasten tot collega's. Jij bent het aanspreekpunt voor gasten en in het bijzonder voor VIP-gasten en voor contactpersonen van evenementen in het hotel. Jij bent de schakel tussen de verschillende afdelingen en je bent altijd op zoek naar bijzondere manieren om de gasten te verrassen. Je komt met nieuwe, creatieve ideeën en je enthousiasmeert je collega's om hier ook aan bij te dragen. Daarnaast zorg je met jouw frisse blik dat werkprocessen verbeterd worden en dat alle ruimtes netjes zijn. Ook geef je rondleidingen door het hotel, los je klachten op en deel je jouw kennis over het hotel en over de stad. De place to be voor een leuke avond uit of voor een hip restaurant; jij weet waar onze gasten moeten zijn! Waar zijn wij naar op zoek? * Je hebt charisma, gasten spreken jou makkelijk aan en andersom! * Je bent creatief en hebt oog voor detail. * Juist dat kleine beetje extra doen, daar word jij blij van. * Je staat stevig in je schoenen; er is geen klacht die jij niet oplost. * Omgaan met mensen zit in jouw natuur en je vindt het leuk om alle ins en outs van de stad te weten. Denk jij nu: Dit is echt iets voor mij? Solliciteer dan direct! Minor Hotels Europe & Americas streeft naar een inclusieve werkomgeving waarin ieder individu wordt gewaardeerd en gelijk behandeld. We heten mensen van alle achtergronden en capaciteiten van harte welkom.

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised). Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift. Work in intermittent temperatures (i.e., cooler, outside, etc.,). Must have reliable transportation. High School Diploma High school diploma or equivalent Pay Range: $18.19 - $21.40 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership. Keys to Success in this Role: Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill. Accurately maintain guest profiles including contact information, mail preferences, etc. Provide the highest level of guest service. Possess working knowledge of a computer. Knowledgeable of all activities and amenities of Saratoga Casino Hotel. Interface daily with personnel from various departments. Ability to control and execute all transactions accurately. Acts with discretion and maintains confidentiality in handling of sensitive information. Assist with promotions and events. At least 18 years of age. Ability to work flexible schedules due to business needs, including evenings, weekends and holidays. Why Saratoga Casino Hotel? Competitive Medical, Dental, & Vision Insurance Vacation & Sick Time That Promote Work/Life Balance Company Paid Life Insurance 401(k) with 4% Match Free Employee Assistance Program Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility

The Front Desk Agent is responsible for checking guests in and out of the hotel and providing exceptional service throughout the guests' stay. Giving clear communication and assistance to all guest while upholding the Six Flags Standards of guest service. Responsibilities:What You Will Be Doing Courteously welcome all guests and provide excellent service to ensure guest satisfaction Adhere to house rules, departmental policies, and safety standards Communicate clearly with guests and management Respond to or channel any guest requests/complaints to the department or proper manager Handle guest billing in a responsible and professional manner Use problem-solving skills to professionally handle any guest issue, question, or concern Communicate with other departments to address requests and concerns from guests How You Will Do It Operate the Front Desk system to make reservations Check-in guests into the computer, establishes credit and give the guest accurate information Proper distribution of room keys and staff keys Handle phone lines from both in-house guests and public calls Dispatch pertinent information to corresponding departments Responsible for changes to guest room status; i.e. room changes, early departures and stay-overs Checking guest out of the hotel by going over their charges and collecting the payment, room key and balancing/closing out room folio Why work with us? Flexible scheduling - work as little or as much as you want Paid training DailyPay - work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Fun rewards, benefits, and more! Qualifications:What You Will Need Must have general computer knowledge Previous experience with Credit Card Machine preferred Must be a friendly, outgoing “people” person with a good attitude and smile Previous experience working with the public in a service provider industry preferred Must be able to stand up to four (4) hours at a time and reach above shoulder level Must be comfortable answering and transferring calls Knowledgeable of hotel property and water park Possess ability to multi-task and work in a fast paced environment Possess ability to remain calm and professional in all situations Knowledgeable in all hotel and water park services and hours of operation Must be able to work weekends, holidays, and other shifts as necessary

Our trendy North Fork 16-room boutique property is looking for professional, hospitality driven, fun and friendly guest service agents, just like you! Located in the heart of Greenport Village, our employees provide high-end service while working with modern amenities, and are supported by a strong company culture. We pride ourselves on being an up-scale, well appointed, environmentally sustainable, experience driven property. Our goal is to employee similar minded employees who want to excel in customer forward service. Duties & Functions: Ensure guest satisfaction by providing an exceptional service unparalleled to traditional hotel service Learn technology driven software that allows guests to setup an itinerary that ensures all needs are meet before, during, and after they stay. Be the spokesperson of Greenport, understanding the needs and wants of any time of guest. Work close with teammates to determine and balance room inventory, outstanding requests, and pre-registration. Post any premium upcharges along with deposits due prior to check in. Responsible for clearing/settling daily departures and settling open folios Working alongside housekeeping to meet both owner and guest needs. Work with housekeeping and management to ensure rooms have the amenities as noted on guests' reservations Identify repeat guests/VIPs, their preferences and reservation notes. Attend and participate in daily stand-up meeting. Must print and settle end of day paperwork and adhere to accounting procedures Be prepared for all other duties assigned. Specific Job Knowledge & Skills: High School Diploma or equivalent required College Degree in Business, Hospitality, or Related field preferred One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel preferred Enter and locate work related information using computers and/or point of sale systems Possess a gracious, friendly, and fun demeanor Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Strong verbal and written communication skills in English Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $18 - $20 hourly Responsibilities: Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Perform additional bookkeeping, administrative, and accounting procedures as required Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Make sure every hotel guest has a pleasant stay Qualifications: Flexible overnight hours are required Outstanding communication skills and excellent customer service skills are required Must be computer proficient; experience with accounting or reservation software is a bonus Diploma or equivalent from high school is required; some college is desired Experience in the hospitality industry or guest services is preferred, but not required About Company A seventies-inspired ski lodge with year-round appeal, The Hunter takes cues from classic American materials like textured wood and stone, infused with cozy, rustic decor, large windows, and plenty of spots to gather around the fire, and a downstairs game room designed for making memories you'll come back to recreate over and over again. Double queen and king rooms are your havens for an intimate weekend getaway, or invite a group and book one of our loft suites. Need even more space? Book one of our adjoining two-bedroom chalets or loft suites, which include a private deck, full kitchen, and living room. No matter who you're escaping with, we offer flexible room options for the whole crew.

Wat bieden wij jou aan? * Een bruto stagevergoeding van € 750 per maand. * Gratis online en offline training georganiseerd door onze eigen universiteit. * Aanbrengbonus van € 500 bruto als jij een nieuwe collega aandraagt. * Medewerkerstarieven variërend van € 36 in al onze hotels wereldwijd, 30% korting in de F&B outlets en Friends & Family korting tot 25%. Diverse kortingen in (web)winkels. * Teambuildingevenementen, uitjes en personeelsfeesten. * De mogelijkheid om binnen ons bedrijf wereldwijd te groeien. Wat ga jij doen? Dit is de meest all-round stage die er is, jij bent overal en je kent iedereen. Van gasten tot collega's. Jij bent het aanspreekpunt voor gasten en in het bijzonder voor VIP-gasten en voor contactpersonen van evenementen in het hotel. Jij bent de schakel tussen de verschillende afdelingen en je bent altijd op zoek naar bijzondere manieren om de gasten te verrassen. Je komt met nieuwe, creatieve ideeën en je enthousiasmeert je collega's om hier ook aan bij te dragen. Daarnaast zorg je met jouw frisse blik dat werkprocessen verbeterd worden en dat alle ruimtes netjes zijn. Ook geef je rondleidingen door het hotel, los je klachten op en deel je jouw kennis over het hotel en over de stad. De place to be voor een leuke avond uit of voor een hip restaurant; jij weet waar onze gasten moeten zijn! Waar zijn wij naar op zoek? * Je hebt charisma, gasten spreken jou makkelijk aan en andersom! * Je bent creatief en hebt oog voor detail. * Juist dat kleine beetje extra doen, daar word jij blij van. * Je staat stevig in je schoenen; er is geen klacht die jij niet oplost. * Omgaan met mensen zit in jouw natuur en je vindt het leuk om alle ins en outs van de stad te weten. Denk jij nu: Dit is echt iets voor mij? Solliciteer dan direct! Minor Hotels Europe & Americas streeft naar een inclusieve werkomgeving waarin ieder individu wordt gewaardeerd en gelijk behandeld. We heten mensen van alle achtergronden en capaciteiten van harte welkom.

As a pivotal role in our Front Office, the Night Auditor plays a pivotal role in ensuring the seamless operation of our hotel during the overnight hours. Beyond meticulously verifying guest accounts and reconciling revenues, they are entrusted with upholding impeccable guest services and ensuring the safety of our patrons. Strong communication, and the ability to work in a fast-paced environment are crucial for this role. Essential Functions Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety. Reconcile and complete all daily front desk agents' work. Run find trial balance to post rooms and close day. Run accounts receivable reports. Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required. Perform duties of front desk agent as assigned. Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Handle emergency situations, ensuring the safety and security of guests and associates. Maintain safety standards for front office associates in accordance with company policy. Ability to provide professional communication with internal and external guests. Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out. Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Maintain front desk office supplies and equipment while keeping the front office areas clean and organized. Tend to guests' complaints, questions, and provide exceptional customer service. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow all cleanliness standards to ensure guests' satisfaction. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Skills and Abilities Understand the mission, vision, and goals of the hotel Must be able to prioritize and work efficiently with limited supervision Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace Requires good communication skills, both verbal and written Must be able to stand and exert well-paced mobility for up to 4 hours in length Must be able to lift up to 75 lbs. on a regular and continuing basis Must be able to push and pull carts and equipment weighing up to 50 lbs Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees Strong team player, able to partner with management and other employees in a professional manner Job Qualifications/Requirements Education: High School Diploma or GED equivalence required Experience: Minimum 1 year experience in a similar role; hotel experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation Ability to bend and twist, push, and pull, stoop, and kneel Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.