Call Center Rep - In Office
Guest service representative job in La Villa, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Representative
Guest service representative job in Rio Grande City, TX
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
* Greets all walk-in customers in a professional and courteous manner.
* Answer and directs all phone traffic in a polite, courteous and cheerful manner.
* Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
* Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
* Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
* Schedule and record appraisal and delivery appointments.
* Update and maintain the store scheduler with Office Manager.
* Collect and record payment for completed repairs; may perform some A/R.
* File repair order paperwork accurately or record in CARSTAR management system.
* Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
* Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
* Maintain the front office and customer reception areas.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 2+ years of customer service experience required, preferably in a retail setting.
* HS diploma or GED equivalent required; college degree preferred.
* Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
* Call center sales experience (or equivalent sales experience) preferred.
* Highly organized; ability to handle multiple concurrent assignments.
* Proficient with Microsoft Office and POS/management systems.
* Strong attention to details.
* Punctual and professional appearance.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping
* Carry and lift heavy objects (up to 50lbs)
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in San Benito, TX
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Michael De Los Santos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
Customer Service Rep(06893) - 795 W Business Hwy 77
Guest service representative job in San Benito, TX
Job Description
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older
Pass a background check
GENERAL JOBDUTIES
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
TRAINING
Orientation and training provided on the job.
Additional Information
COMMUNICATION SKILLS
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
ESSENTIAL FUNCTIONS/SKILLS
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movement with speed. Ability to enter orders using a computer keyboard or touch screen.;
Customer Service Representative Fueler/Washer
Guest service representative job in Pharr, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
4001 N Cage Blvd, Pharr, TX 78577
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.00 per hour shift differential
Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 4001 North Cage
Primary Location: US-TX-Pharr
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329931
Customer Service Representative
Guest service representative job in Mission, TX
Call Center Customer Service Representative/Operator screens income calls regarding general information, eye medical procedures, cost and financing. Customer Service Representative provides service information, resolves customer complaints, offers solutions, and follows up to ensure customer satisfaction. Responsible for Scheduling and updating appointments, and updates demographic information during and after a call. Ensures that the image of Shah Eye Center is represented with utmost professionalism.
Work Experience Requirements
· Minimum of one year customer service experience
· Excellent telephone communication skills
· Ability to multi-task: answer calls, document and summarize details, while speaking to callers
· Organizational skills and attention to detail
· Knowledge of medical terminology
· Bilingual (English/Spanish)
Job Responsibilities and Duties
At all times, employee is responsible for:
1. Protecting the physician's license;
2. Maintaining confidential any and all information accessible while performing job duties;
3. Staying in compliance with Medicare, Medicaid, OSHA, HIPAA, OIG, and any other legal and/or contractual obligations.
Duties of the Job:
· Screen incoming calls providing prospective patients with relevant information including but not limited to: medical procedures, cost and financing, general practice information.
· Uses customer service skills when dealing with patients over the phone
· Routes calls or takes messages.
· Ensures that all demographic information is correct and that all insurance information is collected.
· Schedules/Reschedules appointments for patients using Medinformatix Software.
· Phone Tree calls patient to remind them of appointment 1 day prior to service.
· Contacts/Verifies missed appointments/yearly's for follow up. If unable to reach client, sends a Reminder Notification Card.
· Check company voicemail and return phone calls.
· Update board with daily patient count for easy glance of current numbers per doctor/location.
· Verify Fax Folder; distribute into designated folders and import any information needed into patient's chart.
· Assist with new hire training for Call Center.
· Phones are not to ring more than 3 times.
· Other duties as assigned.
Auto-ApplyCustomer Service Representative
Guest service representative job in Mission, TX
Job DescriptionCustomer Care Representative Responsibilities:
Be customer obsessed.
Manage each contact interaction with our customers' satisfaction as your number one priority.
Identify customers' needs, clarify information, research every issue and provide solutions.
Inform customer by explaining procedures; answering questions; providing information.
Deliver on commitments, do what you say you will do.
Resolve the customer issue same day, at most within 24 hours.
Always provide correct information to the customer. Listen carefully to understand the true customer question.
Interact with customer by asking probing questions to identify customer needs and properly solution
Requirements:
High School diploma or equivalent required.
Passion for delivering a stand-out customer experience.
Excellent verbal and written communication skills.
Utilize various online systems to satisfy customer concerns
Bilingual (Spanish/English)
Ability to ask probing questions and problem resolution skills.
Utilize online knowledge bases in real time during customer interaction to ensure proper processes are followed and customer is satisfied.
Ability to follow instructions for specific customer resolutions tasks.
Ability to work in within a high-pressure environment and maintain a positive interaction for the customer.
Intermediate proficiency with PC navigation while providing exceptional customer service. (Office, G suit)
Ability to read, write, speak and understand the English language in a business environment.
Experience in a call center industry preferred.
Flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of the business.
Ability to work in multiple online systems at once
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Customer Service Representative | Billing Support (Bilingual Spanish)
Guest service representative job in McAllen, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. * Training class begins January 23rd, 2026 * Must be bilingual (English and Spanish) * Must have an open availability * Ability to work Overnight shifts
Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.
At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.
WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST
* Talking to many different types of people from across the country
* Answering inbound phone calls from customers related to billing inquiries
* Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
* Establishing and growing professional, positive relationships with Spectrum customers
* Collaborating with management on customer issue escalations
* Representing a Fortune 100 company with professionalism and courtesy
We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
* Education: High school diploma or equivalent
* Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
* Language: Bilingual in English/Spanish
Preferred Qualifications
* Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
* Technical Skills: MS Office, computer skills, typing
* Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
* Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
COP139 2025-65673 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
CUSTOMER SERVICE REPRESENTATIVE
Guest service representative job in McAllen, TX
Job Description
CUSTOMER SERVICE REPRESENTATIVE
Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own!
We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Greet customers in-person and over the phone with professionalism and a smile
Schedule appointments
Act as a liaison between customers and service advisors
Check up on customers in the showroom
Help keep the lobby, organized, and welcoming
Requirements:
Bilingual in Spanish
Strong communication and interpersonal skills
Prior experience in customer service (auto industry is a plus)
Comfortable with computers, scheduling software, and multitasking
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
Customer Service Representative
Guest service representative job in Harlingen, TX
Job Description
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
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Customer Service Representative
Guest service representative job in Pharr, TX
Job Description
Our office is
quickly growing
and we need someone who we can train to fit in our office puzzle! The position offered isfull time. Our Customer Service Representative needs to
exceed customer service standards
to current clients while also
assisting prospects as they call in
.
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary Based on Experience
Mon-Fri Schedule
Responsibilities
Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Tone Up Health & Fitness SSR/Front Desk Closer
Guest service representative job in Harlingen, TX
Part-time Description
Responsibilities include but are not limited to:
· Acknowledge members when entering and leaving the gym.
· Answer questions and address member concerns
· Answer incoming calls and redirect them as necessary.
· Perform Cleaning Duties
· Make outbound calls to drive in business.
· Monitor Inventory on drinks, apparel, etc.
· Keep front desk clean and presentable with all necessary material.
Requirements
Requirements:
· Must be available between 7pm-12am on Weekdays
· Must be available to end shift after midnight to perform cleaning duties
· Must be available weekends
· Have excellent communication skills
· Good organization abilities
· Have problem-solving skills
· Top Notch Customer Service Skills
· Knowledge of gym equipment
· Must be 18 & older
FRONT DESK CLERK- EVENINGS AND WEEKENDS PEDIATRICS
Guest service representative job in Harlingen, TX
Greets, welcomes, and assists patients accessing the clinic in a courteous and professional manner. Ensures all patient interactions are conducted in a way that provides a pleasant and satisfactory experience. Adheres to clinic principles, policies, and procedures with a strong focus on customer service.
As a member of the PCMH primary care team, provides accurate and timely appointment information while coordinating with the team to ensure same-day access for patients requesting to see their primary care provider. Supports continuity of care based on provider availability. Follows SC policies and procedures essential to implementing patient healthcare plans.
This position requires weekday and extended-hour coverage as needed by the clinic.
Hours:
Monday, Tuesday, and Friday: 10:30AM - 8:30 PM (with extended hours if needed).
Saturday: 9:00AM - 4:30 PM (with extended hours if needed).
Sunday: 11 AM - 4:30 PM (with extended hours if needed).
OFF Wednesday/Thursday
ESSENTIAL JOB FUNCTIONS: (with or without accommodations)
Teamwork Rotation and Communication:
* Rotate between front desk and other areas to ensure adequate department coverage.
* Actively engage in huddles to inform the team about confirmed patients for the day, identify scheduling gaps, and strategize for same-day access opportunities.
* Collaborate closely with clinical staff to ensure comprehensive understanding of patients' needs.
Patient Communication and Appointment Scheduling:
* Assist patients in routing calls and scheduling appointments that align with their needs.
* Educate patients on the importance of appointment adherence.
* Emphasize culturally and linguistically appropriate communication with patients.
Documentation and Record-Keeping:
* Ensure all patient information in the computer system is current and accurate.
* Obtain necessary documentation, signatures, and route to appropriate departments for processing.
* Enter all appointments accurately into the computer system.
Patient Care Coordination:
* Collaborate with clinical and non-clinical staff to achieve patient care objectives.
* Maintain full schedules for assigned providers.
* Confirm appointments in advance and reschedule no-show appointments promptly.
* Using Su Clinica's EMR and other software systems to best document and track information, as needed.
Professionalism and Compliance:
* Attend trainings and meetings as required.
* Maintain a friendly and safe environment for staff and patients.
* Respond appropriately to emergency situations as per training.
* Adhere to clinic policies and procedures, including refraining from informal communication with patients and others.
* Demonstrate professionalism in appearance, behavior, and conduct at all times.
Position directly supervised: NONE
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Mercedes, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Guest Service Associate
Guest service representative job in McAllen, TX
Job Details TXST04 Trenton/McAllen - McAllen, TX $10.00 - $12.00 HourlyGuest Service Associate
Are you ready to ride the waves of excitement and be a part of a dynamic team? BlueWave Express, a fast-growing and customer-centric company, is looking for enthusiastic individuals to join us as Team Members! If you're energetic, customer-focused, and eager to make a splash, this opportunity is perfect for you!
Responsibilities:
Provide exceptional customer service to all our valued clients, ensuring a positive and memorable experience.
Handle customer inquiries, answer questions, and assist with any concerns.
Perform tasks related to maintaining the cleanliness and organization of the facility.
Work collaboratively with the team to ensure smooth operations and efficient service delivery.
Assist in operating and maintaining equipment to ensure seamless performance.
Join us at BlueWave Express and become a part of a vibrant team where your dedication and passion for customer service will be recognized and appreciated. Make a splash in your career and apply now!
Qualifications
Requirements:
A passion for delivering outstanding customer service with a smile.
A high level of energy, enthusiasm, and a can-do attitude that inspires those around you.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Strong communication skills and the ability to work effectively as part of a team.
Must be detail-oriented and take pride in maintaining a clean and organized workspace.
Previous experience in customer service is a plus but not required.
Customer Service Rep(09411) - 7205 W 7 Mile N Rd
Guest service representative job in Mission, TX
Job Description
This position will include but not limited to answering phones, greeting customers, processing customer orders, making pizzas, general prep and stocking work and general cleaning of the store.
Qualifications
Food handlers required.
Additional Information
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CUSTOMER SERVICE REPRESENTATIVE
Guest service representative job in Harlingen, TX
Job Description
CUSTOMER SERVICE REPRESENTATIVE
Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own!
We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Greet customers in-person and over the phone with professionalism and a smile
Schedule appointments
Act as a liaison between customers and service advisors
Check up on customers in the showroom
Help keep the lobby, organized, and welcoming
Requirements:
Bilingual in Spanish
Strong communication and interpersonal skills
Prior experience in customer service (auto industry is a plus)
Comfortable with computers, scheduling software, and multitasking
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
Customer Service Representative
Guest service representative job in Pharr, TX
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
* Greets all walk-in customers in a professional and courteous manner.
* Answer and directs all phone traffic in a polite, courteous and cheerful manner.
* Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
* Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
* Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
* Schedule and record appraisal and delivery appointments.
* Update and maintain the store scheduler with Office Manager.
* Collect and record payment for completed repairs; may perform some A/R.
* File repair order paperwork accurately or record in CARSTAR management system.
* Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
* Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
* Maintain the front office and customer reception areas.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 2+ years of customer service experience required, preferably in a retail setting.
* HS diploma or GED equivalent required; college degree preferred.
* Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
* Call center sales experience (or equivalent sales experience) preferred.
* Highly organized; ability to handle multiple concurrent assignments.
* Proficient with Microsoft Office and POS/management systems.
* Strong attention to details.
* Punctual and professional appearance.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping
* Carry and lift heavy objects (up to 50lbs)
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
FRONT DESK BILLING CLERK -EVENINGS AND WEEKENDS PEDIATRICS
Guest service representative job in Harlingen, TX
Performs all duties which involve active interaction with the patient, over the phone or in person, in a manner which ensures the patient has a pleasant and satisfactory experience. Answers all inbound calls on inquiries regarding appointments, billing or general information. All interaction with the patient is in adherence to the primary care team by providing excellent customer service, accurate and timely appointment information and working with the team to assure same day access is available for patients wanting to see their primary care provider and to assure continuity of care as their schedule allows. Follows SC policies and procedure that are essential in carrying out the patient health care plan. Responsible for insurance verification, entering all pertinent Patient information into the system, collecting and posting payments to the practice management system under the supervision of the Billing Supervisor.
Will perform all duties which involve interaction with a patient in a manner which ensures the patient has a pleasant and satisfactory experience. All interactions with the patients will be in adherence to the PCMH principles, policies, and procedures.
Working hours are the hours designated by the clinic.
ESSENTIAL JOB FUNCTIONS: (with or without accommodations)
Duties may include but not necessarily be limited to the following:
Accurately enters data and maintains current computer files of all patient demographics, insurance and account information. Accurately enters payments received on accounts, applying payments to existing charges and appropriately ensures account balances are paid currently and correctly through third party payers as well as patient payments.
Reconciles and balances daily Deposit Slip Report. Verifies insurance benefits on new and established patients, documenting coverage, deductible and contractual conditions for billing and collection purposes. Scans in insurance cards on every visit. At every visit verifies coverage through TMHP for all Indigent and Sliding Fee Scale patients. Sets tickets to correct payer source.
Communicates with patients and family members in both English and Spanish regarding projected charges, office polices, collection procedures, all available programs as necessary.
Closely monitors accounts with pending Medicaid or other funding sources. Reviews aging patient tickets and makes collection efforts and documents accordingly.
Reviews credit balance tickets assigned and refers tickets to Supervisor if adjustments and or refund requests are needed.
Assists with any statistical or special reporting required by Supervisor or Administration. Obtains required signatures on all consent forms. Ensures all patients are given a receipt for payment. Provides and documents payment arrangements for outstanding balances and follows up on payment arrangements that have been made.
Will be crossed trained in all registration all billing departments i.e. Internal Medicine, Pediatrics and WHC duties which ever applies. Will attend in-service training and SCF educational programs. Responsible for their own safety as well as the safety of others.
SPECIAL INSTRUCTIONS: This position requires handling of cash, collections, payments and billing and as such will require taking no less than five(5) consecutive days of accrued annual leave days per year. Therefore, five (5) of the accrued annual leave days will be reserved for this purpose.
Position directly supervised: NONE
Guest Service Associate
Guest service representative job in McAllen, TX
Job Details McAllen 23rd TXST19 - HOURLY - McAllen, TX $12.00 - $12.00 HourlyTeam Member
Are you ready to ride the waves of excitement and be a part of a dynamic team? BlueWave Express, a fast-growing and customer-centric company, is looking for enthusiastic individuals to join us as Team Members! If you're energetic, customer-focused, and eager to make a splash, this opportunity is perfect for you!
Responsibilities:
Provide exceptional customer service to all our valued clients, ensuring a positive and memorable experience.
Handle customer inquiries, answer questions, and assist with any concerns.
Perform tasks related to maintaining the cleanliness and organization of the facility.
Work collaboratively with the team to ensure smooth operations and efficient service delivery.
Assist in operating and maintaining equipment to ensure seamless performance.
Join us at BlueWave Express and become a part of a vibrant team where your dedication and passion for customer service will be recognized and appreciated. Make a splash in your career and apply now!
Qualifications
Requirements:
A passion for delivering outstanding customer service with a smile.
A high level of energy, enthusiasm, and a can-do attitude that inspires those around you.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Strong communication skills and the ability to work effectively as part of a team.
Must be detail-oriented and take pride in maintaining a clean and organized workspace.
Previous experience in customer service is a plus but not required.