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  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Guest service representative job in Fort Lauderdale, FL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT3
    $30k-34k yearly est. 5d ago
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  • Baggage Service Agent

    G2 Secure Staff 4.6company rating

    Guest service representative job in West Palm Beach, FL

    Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre-employment drug test. 5. Most complete a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information. 2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements. 4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means. 5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage. 6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information. 7. Assist customers with Skycap requests. 8. Monitor baggage delivery and complete baggage delivery quality checklist. 9. Must be familiar with all FAA/Airline/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 12. Attend meetings and in-services as required. 13. Utilize appropriate communications channels and maintain records, reports and files as required. 14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested.
    $21k-26k yearly est. 5d ago
  • Crew Services Agent

    Northrop & Johnson 2.8company rating

    Guest service representative job in Fort Lauderdale, FL

    The Crew Services Agent will work closely with Captains, crew, Yacht Brokers, Owners, and industry professionals as well as the Director of Crew Services to facilitate all placements from start to finish. ACCOUNTABILITIES: Place as many crew as possible on Yachts and in Villas. Visit as many yachts as possible to speak with the Department Heads with the object of soliciting business and relationship building. Source Villas that might be in need of staff, whether it be seasonal or full time. Reference check all candidates and be sure to place notes in the candidate file. Attend Boat Shows (which ones is TBD) Attend networking events and crew gatherings ATTRIBUTES: Well-presented and businesslike Strong written, verbal and presentation skills Self-motivated and self-driven Ability to work on own initiative Ability to think ahead and anticipate needs before they arise Works well in a fast-paced environment Ability to follow precise procedures Excellent organization skills Attention to detail Ability to maintain a high level of confidentiality at all times Ability to work for different people at once, prioritize and multi-task Ease in interacting with people and handling teamwork Flexibility and availability when working at yacht shows and company events REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE: Yacht Sales Administration and Closing Experience required Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), Dynamics 365 (CRM) and the Internet Experience in the yachting industry required Customer service experience preferred Language Skills: Bilingual a plus *MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $19k-28k yearly est. 6d ago
  • Guest Service Agent

    Spirit Airlines 4.2company rating

    Guest service representative job in Fort Lauderdale, FL

    Responsibilities Spirit Airlines is currently seeking positive, enthusiastic individuals with an accomplished background in customer service. As a GSA, your bright personality and smile will start and finish the Spirit Airlines experience for our Guests. Pay Rate: Starting at $16.73/hr. * Greet and check-in our Guests * Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations * Model and share guest service best practices with all team members to deliver a distinctive and delightful Guest experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) * Provide Guest with courteous, friendly, fast, and efficient service * Help our Guest with new and existing reservations, assign seats and issue boarding passes * Handle Guest questions and concerns with professionalism, knowledge and empathy * Manage gate operations and flight close-outs * Organize the safe loading and unloading of our customers on and off the aircraft * Assist with Baggage Service and Baggage Tracing * Perform Gate Functions with professionalism and care - Announcements and Guest Assistance * Perform other duties as assigned or as may be necessary to make sure our Guests are safe and have a fantastic Spirit experience * May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments). Qualifications * High School Diploma or GED Certification required * Must hold a valid Driver's License and be at least 18 years of age (Learner's Permit is not accepted) * Bilingual (Spanish, Creole, and English) Speakers preferred * Must possess excellent verbal and written communication skills in the English language * Must be a U.S. citizen, permanent resident, or have authorization to work in the U.S under any category, except C08, C09, and C11 * Model and deliver a distinctive and delightful customer experience * Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software * Must be able to type and learn airline-specific computer reservation/ ticketing software * Able to stand for long periods of time and consistently lift luggage of up to 70 lbs. * Must be able to work flexible hours, including early mornings, late evenings, weekends, and holidays * Must pass a pre-employment drug screening and 10-year background check * Must be self-motivated and able to work independently * Must be able to maintain a professional image and show no visible tattoos * Must be able to attend training for five (5) continuous weeks; 40 hours a week * Ability to follow processes and procedures and apply a flexible approach when required We offer a competitive salary and comprehensive benefits to our team members including dental, vision, life insurance, 401(k), travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
    $16.7 hourly 12d ago
  • Guest Experience Representative (Part-time)

    Formula 1 Crypto.com Miami Grand Prix

    Guest service representative job in Miami Gardens, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Guest Experience Representative Department: Guest Experience Direct Supervisor: Guest Experience Supervisors and Management Status: Seasonal Summary: The Formula 1 Crypto.com Miami Grand Prix is looking for Guest Experience Representatives dedicated to facilitating a first-class experience throughout the F1 campus at Hard Rock Stadium for the 2026 race weekend. Location: This position pays $15 as a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities: Assist guests with locating seats and escorting guests to their seats, if necessary, in a professional manner. Assisting with access control, ensuring all guests are in their proper locations when seated. Assume ownership in resolving guest challenges within the seating locations (e.g. cursing, fighting, prohibited items, and duplicate ticket issues). Operate devices for scanning and incident management reporting. Maintain a working knowledge of stadium/campus policies and procedures to effectively assist with general. Be knowledgeable of various amenities available for the enjoyment and entertainment of our guests. Exhibit a fun, friendly fan service-oriented attitude and professional appearance at all times while proactively connecting with Formula 1 Crypto.com Miami Grand Prix guests. Demonstrate verbal and interpersonal skills with the ability to communicate effectively with guests and other employees. Qualifications: Availability to work the entire race weekend of the Formula 1 Crypto.com Miami Grand Prix: Friday, May 1 through Sunday, May 3, 2026. Availability to attend in-person trainings leading up to the race. Customer service experience (entry-level or supervisory) preferred but not required. Must have a positive attitude and possess outstanding communication skills. Demonstrate attention to detail and the ability to adapt to changing and difficult situations. Must have the ability to anticipate needs, assess situations and act accordingly. Fluent in English, Spanish beneficial. Ability to stand/walk for long periods of time outdoors. The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. #twparttime
    $15 hourly 15d ago
  • Guest Services Representative - Miami Lakes Hotel on Main

    The Graham Companies 4.5company rating

    Guest service representative job in Miami Lakes, FL

    Miami Lakes Hotel is a premier destination designed to accommodate both business and leisure travelers. As the only full-service hotel resort in the Miami Lakes area, we take pride in delivering exceptional service in a dynamic and welcoming environment. Ideally located on Main Street in the Miami Lakes Town Center, our hotel offers guests immediate access to upscale shopping, a 17-screen Cineplex movie theater, and over a dozen restaurants-all just steps from our front door. We are currently seeking a Full-Time Guest Services Representative who is passionate about hospitality and dedicated to providing outstanding service at every point of guest interaction. Position Summary The Guest Services Representative serves as the primary point of contact for guests throughout their stay, ensuring a positive and seamless experience from check-in to check-out. This role requires professionalism, strong communication skills, attention to detail, and the ability to multitask in a fast-paced hotel environment. Key Responsibilities Provide exceptional guest service in a professional, friendly, and courteous manner Perform guest check-in and check-out procedures accurately and efficiently Handle billing, payments, and adjustments, including cash, credit card, and house-charge transactions Verify registration cards and guest information for accuracy and completeness Answer incoming phone calls promptly and respond to inquiries in a helpful manner Address guest needs, questions, and concerns, escalating issues as appropriate Review daily occupancy and room availability reports Provide coverage for the Reservations Agent as needed Maintain familiarity with hotel amenities, services, and local attractions to better assist guests Required Education & Experience High School diploma or equivalent required Hospitality Management degree preferred Minimum of 1 year of experience in a Guest Services, Front Office, or Reservations role within the hospitality industry Experience with Opera PMS preferred Bilingual (Spanish) is a plus Strong computer skills and comfort using hotel systems and standard office applications Schedule Requirements Full-Time position Flexible availability required, including AM and PM shifts, weekends, and holidays Why You Should Apply (Full-Time Employees Only) Miami Lakes Hotel offers a comprehensive benefits package designed to support your professional and personal well-being: 401(k) with company match Employer-funded pension plan Paid Time Off (PTO) Holiday pay Health and dental benefits Employer-paid life insurance Employer-paid short-term and long-term disability insurance Legal assistance plan Athletic club membership discounts Positive work-life balance Prime location within Miami Lakes Town Center, within walking distance of restaurants, shops, and entertainment Miami Lakes Hotel is committed to creating a positive workplace culture where team members feel valued and supported. If you are enthusiastic about hospitality and enjoy creating memorable guest experiences, we encourage you to apply.
    $21k-28k yearly est. Auto-Apply 42d ago
  • Guest Service Representative Part Time

    Pinnacle Hotel Management 3.9company rating

    Guest service representative job in West Palm Beach, FL

    Job Description ENERGY AND DRIVE: Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals. ESSENTIAL RESPONSIBILITIES: • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. • Maintains a friendly, cheerful and courteous demeanor at all times. • Performs other duties as assigned, requested or deemed necessary by management OTHER RESPONSIBILITIES: • Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. • Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. • Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. • Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD SUPERVISORY DUTIES: None COMPETENCIES STRATEGIC SKILLS: • Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions. OPERATING SKILLS: • Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results. COURAGE: Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges PERSONAL AND INTERPERSONAL SKILLS: • Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback. KNOWLEDGE/SKILLS: • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. • Must have vision ability to read written communiques and monochrome computer screen. • Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. ABILITIES: 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. EDUCATION/FORMAL TRAINING: High School diploma or equivalent EXPERIENCE: None required MATERIAL/EQUIPMENT USED: Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. ENVIRONMENT: Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%3C/p> Powered by ExactHire:165434
    $22k-27k yearly est. 16d ago
  • Guest Service Rep-Front Desk Agent (Sat & Sun)

    Graduate Hotels 4.1company rating

    Guest service representative job in Miramar, FL

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $22k-26k yearly est. 11h ago
  • Guest Service Representative

    LBA Hospitality

    Guest service representative job in Fort Lauderdale, FL

    Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. Experience in service, sales, telesales or guest relations type of industry preferred High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted. Must be able to stand for eight hours, bend, stretch, reach. Must be able to see and hear. Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Frequent Stay Program Reservations procedures including cancellations and “walking” guest Phone etiquette and answering procedures Area shopping, dining, entertainment and travel directions to assist guest inquiries. Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Manager on Duty functions when necessary or as scheduled Skills: Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Proficient in written and verbal English Problem solving and conflict resolution skills Abilities: Multi task, remain associate and guest service centric. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work. Standing, walking for long periods of time while maintaining a friendly professional image. May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT Assistant General Manager Guest Service Manager Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
    $21k-27k yearly est. 10d ago
  • Guest Services Representative

    Tsg Developments Investments Inc.

    Guest service representative job in Hallandale Beach, FL

    Guest Service Representatives are the front-line representatives for several areas of the Admissions function and their primary responsibilities are to provide exceptional service to guests and to make sure that their assigned work area is maintained in a serviceable manner at all times. Essential Duties and Responsibilities Creates an exceptional experience for all guests through a safe, clean, and friendly environment. Sells tickets to guests from the box office or designated area; familiarizes self with different venue layouts, events, and general information. Answers customer questions regarding events, tickets, & schedules Directs guests to seating areas; spends assigned shift mostly roaming the grandstand, ensuring guest satisfaction, guest safety, etc. Efficiently distributes and sells racing programs to guests from designated areas. Balances monies at end of cash handling shifts; reviews all closing paperwork with supervisor. Assists with the restocking of tickets, programs and office supplies as needed. Reads, understand, acknowledge, and follow all operational policies and procedures. Performs other duties as deemed necessary or as directed. Qualifications High school diploma or a general education degree 2 years of guest service experience. Experience working with ticketing equipment and cash registers. Must have a positive attitude and be willing to work with and be a part of a team. Must be able to read, write and perform simple mathematical calculations. Physical Demands The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 lbs. and push, pull, or drag up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate. Licenses, Certifications, Registration: Requires a General Occupational License.
    $21k-27k yearly est. Auto-Apply 20d ago
  • Guest Services Representative

    Gulfstream Park Racing

    Guest service representative job in Hallandale Beach, FL

    Job Description Guest Service Representatives are the front-line representatives for several areas of the Admissions function and their primary responsibilities are to provide exceptional service to guests and to make sure that their assigned work area is maintained in a serviceable manner at all times. Essential Duties and Responsibilities Creates an exceptional experience for all guests through a safe, clean, and friendly environment. Sells tickets to guests from the box office or designated area; familiarizes self with different venue layouts, events, and general information. Answers customer questions regarding events, tickets, & schedules Directs guests to seating areas; spends assigned shift mostly roaming the grandstand, ensuring guest satisfaction, guest safety, etc. Efficiently distributes and sells racing programs to guests from designated areas. Balances monies at end of cash handling shifts; reviews all closing paperwork with supervisor. Assists with the restocking of tickets, programs and office supplies as needed. Reads, understand, acknowledge, and follow all operational policies and procedures. Performs other duties as deemed necessary or as directed. Qualifications High school diploma or a general education degree 2 years of guest service experience. Experience working with ticketing equipment and cash registers. Must have a positive attitude and be willing to work with and be a part of a team. Must be able to read, write and perform simple mathematical calculations. Physical Demands The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 lbs. and push, pull, or drag up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate. Licenses, Certifications, Registration: Requires a General Occupational License.
    $21k-27k yearly est. 23d ago
  • Representative, Guest Services

    Simon Property Group Inc. 4.8company rating

    Guest service representative job in Sunrise, FL

    PRIMARY PURPOSE: This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers. This position is the front line position and Simon's interaction with its guests; consequently, strong sales and customer service skills are essential. This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: * Responsible for representing Simon to guests by providing high quality, efficient, friendly and energetic service * Delivers on all Simon Service initiatives and delivers excellent service to guests * Serves as "Seller" function of the Simon Gift Card program, and/or other payment products * Oversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Gift Cards, and other mall programs * Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information is current and relevant * Ability to respond to guest and retailer inquiries and advise on the appropriate resolution * Implements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives * Ability to capture additional information from consumers transacting or not transacting at Simon Guest Services (e.g. email or mobile information, charity donations * Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals * Ensure compliance with all policies and procedures pertaining to Simon programs including Simon Gift Cards, Simon Youth Foundation, Blackhawk Retailer Program, Gift with Purchase programs and other initiatives * Responsible for executing on all tourism initiatives (including individual and group tours), VIP Shopper program enrollments and tracking, and other programs unique to specific centers * Maintains confidentiality and follows the code of ethics MINIMUM QUALIFICATIONS: * A high school diploma or equivalent * 1-2 years of customer service or sales background * The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance at all times * Must be at least 18 years of age * Ability to spend 100% of his/her time on their feet when providing services to all internal and external guests * Ability to effectively perform multiple tasks for up to 5 hours at a time * Ability to work a flexible schedule including weekdays, weeknights, weekends, and holidays
    $24k-28k yearly est. Auto-Apply 5d ago
  • Guest Services Agent

    Onni Group

    Guest service representative job in Hollywood, FL

    Are you up passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents, explore this opportunity! It may be everything you've been looking for. Perks and Benefits: When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA and HMO have you covered. In addition we offer: 3 weeks PTO Annual education allowance of up to $1,000 Referral program Residential housing discount after 1 year of continuous employment Friends and family rates for our Hotel Properties throughout the company What You Will Do: Greets guests upon arrival and make them feel welcomed by providing excellent front desk customer service and meeting and/or anticipating their needs. Administering check-ins and check-outs. Delivers mail, messages and packages. Coordinates and communicates services with Resident Services, Leasing, Maintenance and Management Staff. Provides a wealth of information to guests on various matters such as transport and restaurant advice. Diffuses conflict or tense situations with residents, prospects and/or guests. Provides administrative duties as needed. Coordinates Resident Move-ins and Move-outs, partnering with Leasing and Resident Services Coordinates Elevator reservations for Residents: move in, move out, delivery Assists in a timely manner with all phone calls and emails from Residents and guests Recruits Partners for our Onni Rewards program and continuously updates Residents Ensures cleanliness and upkeep of amenity spaces by completing Property Walks Maintains Service of Resident Lounge Coffee Machines and supplies Refers multiple services (Housekeepers, dog walkers, etc.) Assists with packages, auditing, dry cleaning and perishable arrangements Liaison between LEVEL hotel and LEVEL Hope + Flower Extended Stay guests; assists with arrival and departure, room FOBs and mail keys Assists Residents with Friends and Family bookings with LEVEL Plans and brainstorms Resident events with Concierge, Resident Services and Property Management Communicates daily and upcoming events between Concierge Desk, Resident Services and Property Management Performs other duties as required What You Bring: High School Degree College Courses in Hospitality Management or related field, preferred Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows Commitment to exceed guest/customer service expectations with knowledge of high-level luxury customer service touchpoints Excellent oral and written communication skills Ability to work in very high paced work environment and excellent interpersonal skills Must be professional, team-oriented and possess good work ethics Excellent organizational and time management skills Attention to detail and ability to work on multiple projects simultaneously Ability to be flexible, positive, outgoing, personable and able to relate well with diverse populations and age groups Must have a flexible schedule with the ability to work weekends, holiday and/or overnight About the Company Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. Onni Properties, LLC (“Onni”) will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Onni is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. These job duties are: Night Security Monitoring: Overseeing the security of the premises during nighttime hours, including monitoring CCTV. Handling Late Check-Ins: Managing late-night guest check-ins, including the processing of payments and identification. Emergency Response: Acting as the primary contact for emergencies during overnight hours. Find out more about the Los Angeles County Fair Chance Ordinance at *********************************************************************************************************** Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fai Chance Act webpage: ********************************************** How to Apply Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted. Salary Range: $20.00 - $23.00 About The Company: Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
    $20-23 hourly Auto-Apply 60d+ ago
  • Guest Service Agent | Tideline Ocean Resort + Spa | Palm Beach, FL

    PM New 2.8company rating

    Guest service representative job in Palm Beach, FL

    What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
    $24k-30k yearly est. 60d+ ago
  • Aerospace MRO Customer Service

    Terrelonge Staffing

    Guest service representative job in North Miami, FL

    Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.
    $27k-36k yearly est. 60d+ ago
  • Front Desk - Guest Service Agent (FT & PT) - Luxury Beach Hotel

    Pelican Grand Beach Resort

    Guest service representative job in Fort Lauderdale, FL

    Ready to work and have fun on Fort Lauderdale Beach? We are excited that you are considering joining Pelican Grand Beach Resort! Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a Front Desk - Guest Service Agent. We are a very diverse team with a ton of personality! Come play with us! SUMMARY At THE PELICAN GRAND BEACH RESORT, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts BY providing genuine service, the relationships we build with our guests and creating unforgettable experiences. The Front Desk Guest Service Agent will: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Post all charges without delay and update the folio At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We also offer AWESOME benefits such as: 401K (and 401K matching) Paid time off Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Incentive programs Referral programs Growth opportunities Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Requirements The individual must possess the following knowledge, skills, and abilities. Must also be able to explain and demonstrate that he or she can perform these essential functions of the job. 1-3 years experience as a Front Desk Agent at a hotel &/or similar role a MUST. Must have a working knowledge of types of room set-ups, capacities, relation to type of event, etc. Must have excellent interpersonal and sales-related skills. Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer. Must be able to speak, read, write and understand English. Requires good communication skills, both verbal and written. Must possess computational ability. Must be able to pass a background check. Must be legally eligible to work in the United States. Physical Requirements Must be able to stand up 6-10 hours a day Salary Description $16 per hour
    $16 hourly 46d ago
  • Guest Service Agent

    North Beach Village Resort

    Guest service representative job in Fort Lauderdale, FL

    Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures. Complete daily checklist. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assigns rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the engineering and maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. Knows daily activities and meetings taking place in the hotel. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handle monetary transactions. Maintains customer's privacy. Maintains a high level of professional appearance and demeanor. Performs other duties as assigned. Maintains the interior and exterior of the location in which they are assigned to. Pick up trash/debri when walking the property. Ensures curb appeal is perfect at all times. Places maintenance tickets and follows up until the task is complete. Overall goal is to go above and beyond each day for guests for superiors and team members North Beach Village Resorts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Qualifications High school diploma or equivalent. Ability to communicate with the public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Ability to work a flexible schedule, including weekends and holidays. North Beach Village Resorts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $23k-30k yearly est. 16d ago
  • Night Audit / Guest Service Agent

    Meyer Jabara Hotels 4.1company rating

    Guest service representative job in Fort Lauderdale, FL

    Accurately balances all hotel income and expenses for 24-hour hotel operating period. 2 Nights 11PM -7AM - Night Audit 3 Days or Night 7AM -3PM or 3PM - 11PM. (Will go over in interview) Typical Work Conditions: Front Desk and office Equipment Used: Computer printer, key machine, luggage cart, telephone, fax, copier, scanner. Qualifications: · High school diploma or equivalent. · 4 years minimum experience in hotel audit. · Fluent English, read and write necessary. · Must have sound judgement and discretional skills and be able to work with little or no supervision. · Must be flexible in hours and days worked. · Must display very good organization and time management skills. · Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities. · Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel. · Must be able to operate basic office machines, i.e.,copier, fax, printer, etc. Essential Tasks: · Balance all room revenue, F&B revenues and room expenses. · Balance all room and tax charges. · Performs all GSA functions as required. · May perform duties associated with Night Manager responsibilities. · Posting charges to guest accounts. · Processing payments from guests. · Selling and upselling rooms to “walk-in” customers. · Maintaining daily logs. · Balancing shift work and cash drawers. · Listening for or anticipating and responding to guest complaints. · Use established greeting when answering the phone or meeting guests in person. · Promote, answer questions about, and enroll in Hilton's Honors program. PHYSICAL DEMANDS SUMMARY ACTIVITY FREQUENCY ACTIVITY FREQUENCY N O F C N O F C Lift/Carry: 10 Lbs. or less X Twist/Turn X 11 - 20 Lbs. X Climb X 21 - 50 Lbs. X Crawl X 51 - 100 Lbs. X Reach Above Shoulder X 100+ Lbs. X Reach Outward X Handling/Fingering X Push/Pull: Stand X 12 Lbs. or less X Walk X 13 - 25 Lbs. X Sit X 26 - 40 Lbs. X 41 - 100 Lbs. X Drive: Automatic N/A Standard N/A Bend X Squat/Kneel X ·
    $24k-29k yearly est. 16d ago
  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Guest service representative job in Fort Lauderdale, FL

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    $30k-34k yearly est. 5d ago
  • Baggage Service Agent

    G2 Secure Staff 4.6company rating

    Guest service representative job in Fort Lauderdale, FL

    Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre-employment drug test. 5. Most complete a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information. 2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements. 4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means. 5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage. 6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information. 7. Assist customers with Skycap requests. 8. Monitor baggage delivery and complete baggage delivery quality checklist. 9. Must be familiar with all FAA/Airline/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 12. Attend meetings and in-services as required. 13. Utilize appropriate communications channels and maintain records, reports and files as required. 14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested.
    $20k-26k yearly est. 5d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Boynton Beach, FL?

The average guest service representative in Boynton Beach, FL earns between $18,000 and $31,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Boynton Beach, FL

$24,000

What are the biggest employers of Guest Service Representatives in Boynton Beach, FL?

The biggest employers of Guest Service Representatives in Boynton Beach, FL are:
  1. VCA Animal Hospitals
  2. Extended Stay America
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