Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

Guest service representative jobs in Branchburg, NJ

- 628 jobs
All
Guest Service Representative
Front Desk Agent
Guest Services Agent
Night Auditor

  • Guest Services Part Time Representatives (Hiring Fair)

    Harris Blitzer Sports & Entertainment 3.9company rating

    Guest service representative job in Newark, NJ

    WHO WE ARE: Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise. We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do. As part of its portfolio, Prudential Center in downtown Newark, N.J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. HBSE also owns the NBA's Philadelphia 76ers, one of the most storied franchises in American sports, having won three championships led by some of the most iconic athletes in NBA history. OUR COMMITMENT TO INCLUSION: At HBSE, we are dedicated to hiring the best talent from the communities where we live, work and play - across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work. Job Description * Please note, TO APPLY- You MUST complete the below survey CLICK HERE TO FORMALLY APPLY- ************************************************************************************************* HOURLY RATE - $17.50/hour POSITION OVERVIEW: Join the team that brings Prudential Center to life! Our Guest Service Team provides exemplary customer service to all guests at every event to ensure a safe and world-class environment. Hiring will take place on the spot! RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: * Greeters- responsible for greeting guests properly in various locations of the building, directing them to desired locations, and ensuring proper crowd flow * Ticket Taker - responsible for scanning tickets appropriately upon entry and ensuring that invalid tickets are not permitted into Prudential Center * Usher - responsible for maintaining assigned sections of seats by checking the area before and after an event, only permitting the correct tickets, monitoring crowd behavior, maintaining down aisles and reporting various incidents or needs to the appropriate parties * Access Control - responsible for allowing only valid tickets or credentials into specific areas of the building, not permitting alcohol to leave designated spaces, and scanning tickets and/or providing wristbands or stamps to applicable guests * Giveaway Staff - responsible for distributing programs or other promotional items to guests during ingress, event, or egress * Fill In Staff/Breakers - all usher/ticket takers are expected to fill in any position as needed during any point of the event and will possibly become breakers during events to assist in giving coworkers breaks in various areas and positions around the building * Concierge*- responsible for creating a hospitable environment for guest visiting our premium areas, directing them to their desired location, escorting guests to lounge areas and maintaining a high-level of professionalism. KEY JOB COMPONENTS: * Provide World-Class service to all guests, vendors, and employees at all times * Anticipate and respond professionally to guests' needs, concerns and questions * Check assigned areas pre and post event; proactively report and address needs prior to doors opening and follow up to ensure issues are resolved * Learn all arena policies, procedures, locations, and event specific information provided * Recognize/check all ticket types and provide guests with friendly, accurate directions * Monitor assigned sections and surrounding areas to identify issues, report and notify appropriate personnel, and ensure compliance with arena policies, cleanliness, and safety * Adhere to all Company policies and procedures, including uniform and appearance guidelines * Communicate effectively, both in writing and verbally * Work well with others, assist teammates, and perform and complete a variety of duties, often changing from one task to another, without the loss of efficiency or composure within Guest Services guidelines * As necessary, handle tough, high-pressure situations while remaining calm and professional * Work may be in steep areas (approx. 60 feet high), in cooler or warmer temperatures; indoors, outside, or right at the doors and involve standing for 4-6 hours * Complete other duties as assigned by Guest Services supervisors and managers QUALIFICATIONS: * Prefer demonstrated experience with customer service and problem-solving * Must be over the age of 18 years old. * Bilingual a plus, especially Spanish. WORKING CONDITIONS Availability: Must be available to work 70% of events each month, mandatory events as determined by management, and able to report for the following schedule: * Available to report by 5pm on weekdays (Monday through Friday). * Available all day every Saturday and Sunday. * Ability to work until 12:00am or later per event needs. * Available to work holidays as needed. Physical Demands: This position requires employees to stand for approximately 4-6 hours, walk stairs, and the ability to lift and/or move up to 25 pounds. Work Environment: This position requires that work be performed from in all concourse, seating bowl, and entrance locations at Prudential Center. Employees will be stationed next to exterior doors during winter months and should dress accordingly. Work may be in steep areas (approx. 60 feet high). COMPENSATION The pay for this position at commencement of employment is expected to be $17.50 /hr. Hourly employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-DNP Skills & Requirements Qualifications OUR BENEFITS: * Medical/Dental/Vision/Flexible Spending Accounts * Pretax Transportation Benefit * Generous Parental Leave policies * 401K (with match after 1 year of service) * Generous Paid Time Off policies * 13 Paid Holidays * ½ Day Summer Fridays * Complimentary or Discounted Sports & Concert Tickets * On Site Fitness Rooms * Other League & Partner Discounts Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. View Us On LinkedIn | Sign up for Job Alerts
    $17.5 hourly 5d ago

  • Guest Services Part Time Representatives (Hiring Fair)

    Prudential Center

    Guest service representative job in Newark, NJ

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. *Please note, TO APPLY- You MUST complete the below survey** CLICK HERE TO FORMALLY APPLY- ************************************************************************************************* HOURLY RATE - $17.50/hour POSITION OVERVIEW: Join the team that brings Prudential Center to life! Our Guest Service Team provides exemplary customer service to all guests at every event to ensure a safe and world-class environment. Hiring will take place on the spot! RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:· Greeters - responsible for greeting guests properly in various locations of the building, directing them to desired locations, and ensuring proper crowd flow· Ticket Taker - responsible for scanning tickets appropriately upon entry and ensuring that invalid tickets are not permitted into Prudential Center· Usher - responsible for maintaining assigned sections of seats by checking the area before and after an event, only permitting the correct tickets, monitoring crowd behavior, maintaining down aisles and reporting various incidents or needs to the appropriate parties· A ccess Control - responsible for allowing only valid tickets or credentials into specific areas of the building, not permitting alcohol to leave designated spaces, and scanning tickets and/or providing wristbands or stamps to applicable guests· Giveaway Staff - responsible for distributing programs or other promotional items to guests during ingress, event, or egress· Fill In Staff/Breakers - all usher/ticket takers are expected to fill in any position as needed during any point of the event and will possibly become breakers during events to assist in giving coworkers breaks in various areas and positions around the building· Concierge* - responsible for creating a hospitable environment for guest visiting our premium areas, directing them to their desired location, escorting guests to lounge areas and maintaining a high-level of professionalism. KEY JOB COMPONENTS: Provide World-Class service to all guests, vendors, and employees at all times Anticipate and respond professionally to guests' needs, concerns and questions Check assigned areas pre and post event; proactively report and address needs prior to doors opening and follow up to ensure issues are resolved Learn all arena policies, procedures, locations, and event specific information provided Recognize/check all ticket types and provide guests with friendly, accurate directions Monitor assigned sections and surrounding areas to identify issues, report and notify appropriate personnel, and ensure compliance with arena policies, cleanliness, and safety Adhere to all Company policies and procedures, including uniform and appearance guidelines Communicate effectively, both in writing and verbally Work well with others, assist teammates, and perform and complete a variety of duties, often changing from one task to another, without the loss of efficiency or composure within Guest Services guidelines As necessary, handle tough, high-pressure situations while remaining calm and professional Work may be in steep areas (approx. 60 feet high), in cooler or warmer temperatures; indoors, outside, or right at the doors and involve standing for 4-6 hours Complete other duties as assigned by Guest Services supervisors and managers QUALIFICATIONS: Prefer demonstrated experience with customer service and problem-solving Must be over the age of 18 years old. Bilingual a plus, especially Spanish. WORKING CONDITIONS Availability: Must be available to work 70% of events each month, mandatory events as determined by management, and able to report for the following schedule: Available to report by 5pm on weekdays (Monday through Friday). Available all day every Saturday and Sunday. Ability to work until 12:00am or later per event needs. Available to work holidays as needed. Physical Demands: This position requires employees to stand for approximately 4-6 hours, walk stairs, and the ability to lift and/or move up to 25 pounds. Work Environment: This position requires that work be performed from in all concourse, seating bowl, and entrance locations at Prudential Center. Employees will be stationed next to exterior doors during winter months and should dress accordingly. Work may be in steep areas (approx. 60 feet high). COMPENSATIONThe pay for this position at commencement of employment is expected to be $17.50 /hr. Hourly employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $17.5 hourly 4d ago

  • Part-Time Guest Service Representative (GSR)

    Dinosaur Car Wash

    Guest service representative job in Linden, NJ

    Job Description We are a reputable Car Wash actively seeking professional, enthusiastic, and eager-to-grow Part-Time Guest Service Representatives (GSR) for our new car wash located in Linden, NJ. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you! Responsibilities: Promote and inform customers of our services and membership programs Provide exceptional customer service Assist customers with their car wash needs Maintain a clean and organized work environment Qualifications: Professional and enthusiastic attitude Excellent communication and customer service skills Eagerness to learn and grow within the company Previous experience in a similar role is a plus Join our team and become part of a growing company that values its employees and customers! Job Type: Part-time (20 hour week) Base Pay Rate: $17.50 - $19.00 per hour ( plus unlimited earning potential with commissions and bonuses). Benefits: Employee assistance program Employee discount Free parking Sick Pay Referral program Schedule: Aproximately 20 hours per week Morning, Afternoon, & Evening Availability Weekend & Holiday Availability Supplemental Pay: Bonus opportunities Commission opportunities Tips Ability to Commute: Linden, NJ 07036 (Required) Work Location: In person
    $17.5-19 hourly 10d ago

  • Receptionist and Guest Service Representative

    Maplecrest Ford Lincoln

    Guest service representative job in Union, NJ

    Put your career in the fast lane at an established Ford and Lincoln dealership serving Essex, Morris and Union counties in New Jersey. A twenty-time winner of Ford's prestigious President's Award, Maplecrest Ford Lincoln of Union offers great pay and benefits and an excellent place to work. Job Summary: The Receptionist and Guest Services Representative reports to Managers in the Accounting Office and is directly responsible for meeting and greeting showroom customers as well as identifying and logging customer sources, answering phones and routing calls. This individual is the first point of contact both in-store and on the phone and must communicate a professional, compassionate and friendly demeanor always. Job responsibilities include but are not limited to: Overall Respond to queries from the public and guests. Ensure knowledge of staff movements in and out of organization in order to correctly route guest queries. Maintain look and appearance of showroom and guest lounge. Meet and Greet Customers Enthusiastically greet and welcome guests entering the store. Direct guests to appropriate sales consultant or service adviser. Phone Reception Answer phones, screen and direct calls. Provide general information to callers. Manage phone flow, vmail passwords, etc. Sourcing and Logging Identify from which source guests received information and decided to visit Maplecrest (advertising, referral, repeat customer, etc.). Accurately log sources Abide by Maplecrest Company Expectations Demonstrate behaviors consistent with the Company's Vision, Mission and Values in all interactions with customers, co-workers, vendors and suppliers. Adhere to all company policies, procedures and safety standards. Requirements: High school diploma / Some college a plus Experience providing quality customer service Demonstrated interpersonal, verbal and written communication skills Strong organization and follow-up skills Must be able to work evenings and Saturdays Computer literacy Valid state drivers' license Spanish speaking a plus Key Competencies: Professional and personal presentation Customer service oriented Attention to detail Initiative Responsibility Maplecrest is an equal opportunity employer and a drug and alcohol free workplace Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
    $26k-33k yearly est. Auto-Apply 60d+ ago

  • Guest Service Representative

    Sitio de Experiencia de Candidatos

    Guest service representative job in Elizabeth, NJ

    Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $26k-33k yearly est. Auto-Apply 14d ago

  • Guest Service Representative

    Morristown 3.8company rating

    Guest service representative job in Morristown, NJ

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $14.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $14 hourly Auto-Apply 60d+ ago

  • Guest Service Representative

    Home2 Suites East Hanover

    Guest service representative job in East Hanover, NJ

    As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you! RESPONSIBILITIES Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. Book guest hotel reservations. Register guests to the hotel, verifying reservation, personal information and securing payment information. Answer and route calls as appropriate; take guest messages with accuracy. Promote the brand loyalty program and provide recognition and benefits to all present members. Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner. Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. Responsible for cash drawer contents and transactions during shift. Maintain accurate records including cash flows, registration cards, reservation cards, and property walks. Process all market and retail transactions for the guests. Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions. Maintain appropriate market inventory levels, restocking when necessary. Handle confidential information, including guest records, with a high degree of integrity. QUALIFICATIONS High School Graduate or GED required. Knowledge of front desk operations and procedures, guest services and hotel services. Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests. Able to work independently and desire to participate as part of a team. Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Demonstrate genuine care for customers and employees. Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Able to work in a fast-paced environment. BENEFITS PTO with immediate accrual Access 50% of your wages prior to payday Discount program for car rentals, travel, entertainment, etc. Hotel Discounts Worldwide Health Insurance Dental Insurance Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal Employer Sponsored Long-Term Disability Coverage 401(k) with immediate match Double Time for Holidays Worked Health Savings Account Employee Assistance Program (EAP) Dependent Care FSA
    $26k-33k yearly est. Auto-Apply 60d+ ago

  • Representative, Guest Services

    Simon Property Group 4.8company rating

    Guest service representative job in Elizabeth, NJ

    Seeking a passionate individual to deliver world-class service and grow with a dynamic brand. Looking for a career where you can grow? Join us to develop your skills and make a real impact on every guest's day. This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers. This position is the front-line position and Simon's interaction with its guests; consequently, strong sales and customer service skills are essential. This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance. PRINCIPAL RESPONSIBILITIES: Responsible for representing Simon to guests by providing high quality, efficient, friendly, and energetic service. Delivers on all Simon Service initiatives and delivers excellent service to guests. Seeking a person with dedication to exceeding guest expectations through exceptional service and seamless operations. Hard-working, honest, and a fast learner, eager to gain experience and contribute positively to a dynamic service team. Responsible for executing on all tourism initiatives (including individual and group tours), Simon + program enrollments and tracking, and other programs unique to specific centers. Ability to respond to guest and retailer inquiries and advise on the appropriate resolution. Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information is current and relevant. Serves as “Seller” function of the Simon Coupon Book program, and/or other payment products. Overseas daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Coupon Book, and other mall programs. Implements and follows all cash handling procedures by corporate guidelines for the POS and all Simon income-generating initiatives. Provides support and assistance to co-workers and to other departments as requested by all supervisors; participates in team meetings and efforts to implement the center's projects and achieve the center's goals. Maintains confidentiality and follows the code of ethics. Join our vibrant team to create unforgettable guest moments! MINIMUM QUALIFICATIONS: A high school diploma or equivalent 1-2 years of customer service or sales background The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance always Must be at least 18 years of age Ability to spend 100% of his/her time on their feet when providing services to all internal and external guests Ability to effectively perform multiple tasks for up to 5 hours at a time Ability to work a flexible schedule including weekdays, weeknights, weekends, and holidays mandatory. The salary range for this position is $14.67 - $21.98. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.
    $14.7-22 hourly Auto-Apply 60d+ ago

  • Front Desk Agent

    Main Street Hotel LLC 3.9company rating

    Guest service representative job in North Brunswick, NJ

    Job DescriptionBenefits: Flexible schedule Free uniforms Paid time off Training & development We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable. Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Perform other duties as requested by management. PREREQUISITES: Experience: Previous hotel-related experience desired. Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Day shift Holidays Night shift Weekends as needed Education: High school or equivalent (Preferred)
    $29k-35k yearly est. 16d ago

  • On-call Guest Service Agent

    Sbcos

    Guest service representative job in Somerset, NJ

    City, State:Warren, New Jersey Title: Guest Service Agent FLSA: Non-Exempt Status: on-call. Reports to: Front Office Manager Pay Range: $18/hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule required, including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-12-16 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $18 hourly Auto-Apply 7d ago

  • Front Desk Agent - AC Hotel by Marriott Bridgewater

    Briad Hotels | The Briad Group

    Guest service representative job in Bridgewater, NJ

    Job DescriptionHotel Front Desk Agent / Reception AC Hotel by Marriott Bridgewater, NJ Part-Time & Full-Time Hours Available Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be: Discerning & Intelligent Self-Assured & Refined Personally Engaged & Professionally Invested Able to view Work as a Lifestyle Innovative Harmonious Modern & Fun Earnings Range: $16.50-$17.00 an hour *Actual rate offered will be based upon job title, experience, location, and position. Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Work a variety of shifts - day, night, and mid Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Paid Vacation Time Tuition Reimbursement Program Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success - Candidate Requirements Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
    $16.5-17 hourly 9d ago

  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Guest service representative job in Stanhope, NJ

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. 3:00pm-11:00pm shift Must be available on the weekends. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16.00 / hour
    $16 hourly 60d+ ago

  • Front Desk

    4 Ever Young Solutions LLC

    Guest service representative job in Morristown, NJ

    Job DescriptionBenefits: Competitive salary Employee discounts Opportunity for advancement Join the 4Ever Young teama leader in anti-aging and wellness with over 110 locations nationwide, operating as modern vitality centers . Our aesthetic offerings include Botox, dermal fillers, IV vitamin drips, microneedling, HydraFacials, hormone replacement, weight-loss programs, and moreall delivered in a sleek, modern setting thats community-trusted and rapidly expanding. Responsibilities: Greet and check in clients with professionalism and warmth. Manage appointment scheduling, confirmations, and calendar coordination. Respond to phone, email, and text inquiries promptly. Handle payments and maintain up-to-date client records. Keep the reception and waiting areas clean and inviting. Educate clients on services, memberships, and promotions. Support med spa staff with day-to-day operational needs. Qualifications: Prior experience in med spa, salon, or healthcare front desk preferred. Strong communication and customer service skills. Organized, detail-oriented, and able to multitask. Comfortable using scheduling/EMR systems (e.g., Aesthetic Record, Vagaro). Professional appearance and demeanor. Perks: Employee discounts on services/products. Career growth in a highenergy, nationally expanding brand. Supportive team culture in a cuttingedge environment.
    $28k-35k yearly est. 11d ago

  • Front Desk Agent

    Yardley Hospitality Holdings LLC

    Guest service representative job in Morrisville, PA

    Job description JOB TITLE: Front Desk Agent REPORTS TO: Front Desk Supervisor EXEMPT STATUS: Non-exempt =============================================== BASIC PURPOSE: Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. ESSENTIAL FUNCTIONS: 1. Handle guest registration and room assignments, accommodating special requests whenever possible. (10%) 2. Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (10%) 3. Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%) 4. Resolve customer complaints; assist customers in all inquires in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (15%) 5. Cancel room reservations according to procedure. (5%) 6. Treat customers in a professional and courteous manner according to procedures. (5%) NON-ESSENTIAL FUNCTIONS: (5%) 1. Inventory guest room keys according to policy and request re-keying as necessary. 2. Assist with responsibilities and duties in the absence or heavy volume in the Job Types: Full-time, Part-time Pay: $15.05 - $17.00 per hour Schedule: 10 hour shift 4 hour shift 8 hour shift Day shift Evenings as needed Evening shift Holidays Morning shift Night shift Weekends as needed Experience: Hotel experience: 1 year (Preferred) Ability to Commute: Yardley, PA 19067 (Required) Work Location: In person
    $15.1-17 hourly 13d ago

  • Front Desk Agent

    Gulph Creek Hotels

    Guest service representative job in Robbinsville, NJ

    Job Description About Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio. • Consistently surpassing the performance of competing properties. • A team of highly skilled, responsive managers and staff members. • Extensive expertise in operations, sales, and marketing. The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members. About the Role: The Front Desk Agent serves as the primary point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role is pivotal in maintaining the hotel's reputation by delivering exceptional customer service and addressing guest inquiries promptly and professionally. The agent manages reservations, processes payments, and coordinates with other hotel departments to meet guest needs and resolve any issues. Additionally, the Front Desk Agent supports administrative tasks such as maintaining accurate records and handling communication channels. Ultimately, this position contributes significantly to guest satisfaction and the smooth operation of the hotel front desk. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service or front desk role, preferably in the hospitality industry. Basic computer skills, including familiarity with property management systems and Microsoft Office. Strong communication skills, both verbal and written. Ability to work flexible hours, including weekends and holidays. Open Availability Preferred Qualifications: Experience working in a hotel or lodging environment. Knowledge of durable goods manufacturing industry terminology and processes. Proficiency in multiple languages. Certification in hospitality or customer service training. Familiarity with local area attractions and transportation options. FOSSE PMS System. Responsibilities: Greet and welcome guests upon arrival, providing a warm and professional first impression. Manage guest check-in and check-out processes efficiently using the hotel's property management system. Handle guest reservations, cancellations, and modifications accurately and promptly. Respond to guest inquiries and requests via phone, email, or in person, ensuring timely resolution. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain room availability. Process payments, issue receipts, and maintain accurate financial records for all transactions. Maintain the cleanliness and organization of the front desk area and lobby. Assist with administrative duties such as filing, reporting, and inventory management as needed. Skills: The Front Desk Agent utilizes strong interpersonal and communication skills daily to engage with guests and provide exceptional service, ensuring their needs are met promptly and courteously. Organizational skills are essential for managing reservations, coordinating with various departments, and maintaining accurate records. Problem-solving abilities help the agent address guest concerns effectively and maintain a positive guest experience. Technical skills, including proficiency with property management software and basic office applications, enable efficient handling of check-in/check-out processes and financial transactions. Additionally, adaptability and multitasking skills are crucial for managing a dynamic front desk environment and responding to varying guest demands throughout the day.
    $28k-35k yearly est. 12d ago

  • Front Desk

    Prosmile

    Guest service representative job in Phillipsburg, NJ

    Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
    $28k-35k yearly est. Auto-Apply 60d+ ago

  • Front Desk

    Grand Fitness Mgmt, LLC

    Guest service representative job in Levittown, PA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $25k-31k yearly est. 16d ago

  • Guest Services Part Time Representatives (Hiring Fair)

    Harris Blitzer Sports & Entertainment 3.9company rating

    Guest service representative job in Newark, NJ

    *Please note, TO APPLY- You MUST complete the below survey** CLICK HERE TO FORMALLY APPLY- ************************************************************************************************* HOURLY RATE - $17.50/hour Join the team that brings Prudential Center to life! Our Guest Service Team provides exemplary customer service to all guests at every event to ensure a safe and world-class environment. Hiring will take place on the spot! RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: · Greeters - responsible for greeting guests properly in various locations of the building, directing them to desired locations, and ensuring proper crowd flow · Ticket Taker - responsible for scanning tickets appropriately upon entry and ensuring that invalid tickets are not permitted into Prudential Center · Usher - responsible for maintaining assigned sections of seats by checking the area before and after an event, only permitting the correct tickets, monitoring crowd behavior, maintaining down aisles and reporting various incidents or needs to the appropriate parties · A ccess Control - responsible for allowing only valid tickets or credentials into specific areas of the building, not permitting alcohol to leave designated spaces, and scanning tickets and/or providing wristbands or stamps to applicable guests · Giveaway Staff - responsible for distributing programs or other promotional items to guests during ingress, event, or egress · Fill In Staff/Breakers - all usher/ticket takers are expected to fill in any position as needed during any point of the event and will possibly become breakers during events to assist in giving coworkers breaks in various areas and positions around the building · Concierge* - responsible for creating a hospitable environment for guest visiting our premium areas, directing them to their desired location, escorting guests to lounge areas and maintaining a high-level of professionalism. KEY JOB COMPONENTS: Provide World-Class service to all guests, vendors, and employees at all times Anticipate and respond professionally to guests' needs, concerns and questions Check assigned areas pre and post event; proactively report and address needs prior to doors opening and follow up to ensure issues are resolved Learn all arena policies, procedures, locations, and event specific information provided Recognize/check all ticket types and provide guests with friendly, accurate directions Monitor assigned sections and surrounding areas to identify issues, report and notify appropriate personnel, and ensure compliance with arena policies, cleanliness, and safety Adhere to all Company policies and procedures, including uniform and appearance guidelines Communicate effectively, both in writing and verbally Work well with others, assist teammates, and perform and complete a variety of duties, often changing from one task to another, without the loss of efficiency or composure within Guest Services guidelines As necessary, handle tough, high-pressure situations while remaining calm and professional Work may be in steep areas (approx. 60 feet high), in cooler or warmer temperatures; indoors, outside, or right at the doors and involve standing for 4-6 hours Complete other duties as assigned by Guest Services supervisors and managers QUALIFICATIONS: Prefer demonstrated experience with customer service and problem-solving Must be over the age of 18 years old. Bilingual a plus, especially Spanish. WORKING CONDITIONS Availability: Must be available to work 70% of events each month, mandatory events as determined by management, and able to report for the following schedule: Available to report by 5pm on weekdays (Monday through Friday). Available all day every Saturday and Sunday. Ability to work until 12:00am or later per event needs. Available to work holidays as needed. Physical Demands: This position requires employees to stand for approximately 4-6 hours, walk stairs, and the ability to lift and/or move up to 25 pounds. Work Environment: This position requires that work be performed from in all concourse, seating bowl, and entrance locations at Prudential Center. Employees will be stationed next to exterior doors during winter months and should dress accordingly. Work may be in steep areas (approx. 60 feet high). COMPENSATION The pay for this position at commencement of employment is expected to be $17.50 /hr. Hourly employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-DNP
    $17.5 hourly 3d ago

  • Part-Time Guest Service Representative (GSR)

    Dinosaur Car Wash

    Guest service representative job in Linden, NJ

    We are a reputable Car Wash actively seeking professional, enthusiastic, and eager-to-grow Part-Time Guest Service Representatives (GSR) for our new car wash located in Linden, NJ. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you! Responsibilities: Promote and inform customers of our services and membership programs Provide exceptional customer service Assist customers with their car wash needs Maintain a clean and organized work environment Qualifications: Professional and enthusiastic attitude Excellent communication and customer service skills Eagerness to learn and grow within the company Previous experience in a similar role is a plus Join our team and become part of a growing company that values its employees and customers! Job Type: Part-time (20 hour week) Base Pay Rate: $17.50 - $19.00 per hour ( plus unlimited earning potential with commissions and bonuses). Benefits: Employee assistance program Employee discount Free parking Sick Pay Referral program Schedule: Aproximately 20 hours per week Morning, Afternoon, & Evening Availability Weekend & Holiday Availability Supplemental Pay: Bonus opportunities Commission opportunities Tips Ability to Commute: Linden, NJ 07036 (Required) Work Location: In person
    $17.5-19 hourly Auto-Apply 60d+ ago

  • Representative, Guest Services

    Simon Property Group Inc. 4.8company rating

    Guest service representative job in Elizabeth, NJ

    Seeking a passionate individual to deliver world-class service and grow with a dynamic brand. Looking for a career where you can grow? Join us to develop your skills and make a real impact on every guest's day. This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers. This position is the front-line position and Simon's interaction with its guests; consequently, strong sales and customer service skills are essential. This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance. PRINCIPAL RESPONSIBILITIES: * Responsible for representing Simon to guests by providing high quality, efficient, friendly, and energetic service. * Delivers on all Simon Service initiatives and delivers excellent service to guests. * Seeking a person with dedication to exceeding guest expectations through exceptional service and seamless operations. * Hard-working, honest, and a fast learner, eager to gain experience and contribute positively to a dynamic service team. * Responsible for executing on all tourism initiatives (including individual and group tours), Simon + program enrollments and tracking, and other programs unique to specific centers. * Ability to respond to guest and retailer inquiries and advise on the appropriate resolution. * Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information is current and relevant. * Serves as "Seller" function of the Simon Coupon Book program, and/or other payment products. * Overseas daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Coupon Book, and other mall programs. * Implements and follows all cash handling procedures by corporate guidelines for the POS and all Simon income-generating initiatives. * Provides support and assistance to co-workers and to other departments as requested by all supervisors; participates in team meetings and efforts to implement the center's projects and achieve the center's goals. * Maintains confidentiality and follows the code of ethics. Join our vibrant team to create unforgettable guest moments! MINIMUM QUALIFICATIONS: * A high school diploma or equivalent * 1-2 years of customer service or sales background * The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance always * Must be at least 18 years of age * Ability to spend 100% of his/her time on their feet when providing services to all internal and external guests * Ability to effectively perform multiple tasks for up to 5 hours at a time * Ability to work a flexible schedule including weekdays, weeknights, weekends, and holidays mandatory. The salary range for this position is $14.67 - $21.98. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.
    $14.7-22 hourly Auto-Apply 13d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Branchburg, NJ?

The average guest service representative in Branchburg, NJ earns between $23,000 and $37,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Branchburg, NJ

$29,000
Job type you want
Full Time
Part Time
Internship
Temporary
Guest Service Representative jobs by location
Guest Service Representative related jobs
What similar roles do