Guest service representative jobs in Manlius, NY - 240 jobs

Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Jobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job Description Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 7am Age Requirement: Must be 18 years or older Location: Ithaca, NY Address: 500 S. Meadow Street Pay: $15.50 - $16 / hour Job Posting: 12/07/2023 Job Posting End: 01/07/2024 Job ID: R0192636 EARN A BONUS UP TO $1,000! Hiring immediately! Our mission is to provide incredible service and help our customers live healthier, better lives through food. In this role you will work alongside a team to educate our customers on the different types and cuts of meat to complete their meals, and ensure the freshest meat products are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you! What will I do? Provide incredible service to our customers Keep our shelves and service counter stocked with fresh products Take orders and prepare items for display by cutting, packaging, and labeling products May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs Wage $14.00 to $15.00 hourly

We are looking for our next great team member to join us on our Guest Services team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Additional hotel discounts with Marriott International brand hotels Free Parking Free Meal during your shift Quarterly employee appreciation events to celebrate all your hard work! Here is what you will be doing each day: As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have a self-starting personality with an even disposition, can maintain a professional appearance and manner at all times. and can communicate well with guests. You have the ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. You agree that in order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You understand the 24/7 hotel workplace and have a flexible schedule, including days, nights & weekends. Payrate: $18.00/hour At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

303 Litho is seeking a Guest Relations Porter for our upscale residential building in Franklin Square. The ideal candidate is well-presented, friendly, organized, and service-oriented, with a strong hospitality mindset and a genuine passion for helping others and creating positive experiences. As the first point of contact for our residents, you will be responsible for various administrative tasks, including answering telephones, responding to resident inquiries, and ensuring smooth daily operations within our resort-style community. You must demonstrate dependability through consistent attendance and task completion, attention to detail by identifying and resolving issues that may impact resident satisfaction, and strong critical thinking skills to handle concerns diplomatically. Outstanding interpersonal communication skills are essential, as the right candidate will play a key role in delivering the elevated lifestyle our residents deserve. Salary Range $20.00 to $23.00 per hour, based on experience. Hours Various Full-Time Hours Weekends Required. Responsibilities Greet residents, visitors, and vendors with a warm, professional demeanor. Manage packages by receiving, logging, and retrieving them for residents. Manage complaints by addressing resident concerns and reporting them to the appropriate department for resolution. Assist guests by providing detailed information and guidance on property amenities, local attractions, and upcoming events. Coordinate personal shopping services and grocery deliveries upon request to enhance guest convenience and satisfaction. Collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property. Develop a network of local contacts, service providers, and businesses to serve guests. Notify Security of any issues that you cannot resolve immediately. Qualifications Basic Qualifications High school diploma or GED equivalent Proficient in Microsoft Office and computer literate Flexible schedule with availability on weekends Highly organized and detail-oriented Demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor Excellent people skills and diplomacy, with the ability to interact effectively across all levels Ability to remain calm, polite, and patient in high-pressure or stressful situations Must successfully pass a drug screening and background check to meet industry and security licensing requirements Preferred Qualifications Minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry Working Conditions Moderate lifting 15-30 pounds regularly. Ability to lift, push, pull, or carry heavy objects. Occasional heavy lifting of >50 pounds. Maintain physical activity by frequently sitting, standing, or walking for extended periods, and be comfortable navigating stairs, inclines, and uneven terrain. What awaits you at 303 Litho Annual salary increases and performance bonuses Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF About 303 Litho Located in Franklin Square, 303 Litho offers twenty-eight luxury residencies with all the benefits of city living without the hassles. Residents love the modern finishes and all-inclusive utilities. Additional Information 303 Litho offers competitive compensation and benefits package and dynamic and professional work environments. For more information, view our website at ************************* 303Litho is an Equal Opportunity Employer. INDRR6

Client is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:** - Provide exceptional customer support to homeowners. - Handle homeowners to assist with locating local service providers. - Manage all customer interactions via inbound/outbound phone, email, and written correspondence. - Assist consumers with troubleshooting Wi-Fi connectivity and Remote access on website or phone applications. - Communicate customer facing issues to management and identify areas of opportunity - Collaborate with internal departments to resolve customer opportunities - Actively participate in departmental Excellence initiatives as well as agent certifications **Preferred Qualifications:** - High School Degree/GED - 2+ years of experience in a call center and troubleshooting **Key Qualifications:** - Working knowledge of call center tools such as CRM (Customer Relationship Management software) and phone tools (Salesforce experience preferred) - Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer - Excellent customer service skills - Strong written and oral communication skills - Proficient in MS Office (specifically Word and Excel) - Strong analytical skills, accuracy and attention to detail - Sense of urgency; strong organizational skills and ability to handle multiple tasks at one time - Creative problem-solving skills - Self-starter and well organized, able to multi-task and prioritize work **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2006, and today were a close-knit team of three team members plus myself. Before becoming an agent, I worked as a financial advisor with HSBC, which gave me a strong foundation in helping people protect and grow their financial futures. Im a proud Syracuse graduate, and basketball has been a big part of my life I played in college and then professionally for seven years in Europe. Outside of work, Im a proud parent of two college-aged kids and a dog lover with two pups at home. We believe in rewarding hard work and supporting a healthy work-life balance. Our team members enjoy two weeks of paid vacation, two additional sick days, and 35 days off throughout the year. We rotate time off so everyone gets a break regularly, and annual raises of 45% are standard. Our office culture is collaborative, professional, and growth-focused. Were looking for someone who is reliable, personable, and enjoys solving problems while multitasking in a fast-paced environment. You should be someone who thrives on helping others, gets along well with a team, and is eager to build a long-term career especially if you have aspirations of becoming an agent yourself. If youre motivated to grow, want to make a difference, and are ready to build a lasting career in a supportive, team-oriented environment, this could be the perfect opportunity for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Matt Roe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Job Description When opportunity knocks, dont be afraid to answer! If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, The Frigault Agency, Inc. in New Hartford, NY, might be the right place for you. If you are a motivated self-starter who is always able to provide amazing customer service, then this is your opportunity for a rewarding career with excellent income and growth potential as we are looking to add a Full-Time Insurance Customer Service Representative to our team. We have a low pressure, but high engagement culture that allows us to offer uniquely personalized and professional service to our clients through all facets of their insurance needs. Our open office allows us to maintain a team atmosphere offering support to one another by answering questions, discussing ideas or issues, and backing one another with workloads or pressing problems. Our agency prides itself on being a 'stand-out' when it comes to providing services long after a client signs on with us, because we are widely accessible and take the time to listen to help find the best solutions for our insureds. Every day you'll be using your strong communication and customer service skills, problem-solving, rapport-building, and time-management talents to ensure you are providing the best experience for your clients. We need someone that has the ability to think outside of the box, is well-organized, and is willing to learn. If all of this sounds like you then please apply today! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Hands on Training Evenings Off Responsibilities With your keen attention to detail , youll be taking payments and updating client information. With your excellent relationship-building talents , youll be following up with clients to ensure satisfaction and maintain client retention. Use your savvy skills to complete claims reporting and assist clients with policy changes. Your outstanding customer service skills will be essential in assisting clients for their unique needs. Requirements 2+ Years of Customer Service Experience is Required. Detail-oriented with the ability to prioritize and multitask. A critical thinker and out-of-the-box problem solver. Tech-savvy with typing skills. Excellent written and verbal communication skills including professional phone and office etiquette.

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Job Description The Personal Lines Producer/ CSR at AW BURCHELL AGENCY INC is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance. Qualifications: insurance license required to be obtained in the first 6 months. Possess a valid drivers license and a source of reliable transportation. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base. Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.

***MUST BE AVAILABLE TO WORK WEEKENDS*** Title: Night Audit Job Description: Accurately balances all hotel income and expenses for the 24-hour hotel operating period Typical Work Conditions: Front desk and office Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: High school diploma or equivalent Fluent in English, reading and writing necessary Must have sound judgment and discretional skills and be able to work with little or no supervision Must be flexible in hours and days worked Must display very good organization and time management skills Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Essential Tasks: Balance all room revenue, F&B revenues and room expenses Balance all room and tax charges Performs all GSA functions as required May perform duties associated with Night Manager responsibilities Posting charges to guest accounts Processing payments from guests Selling and upselling rooms to “walk-in” customers Maintaining daily logs Balancing shift work and cash drawers Listening to or anticipating and responding to guest complaints. Use established greetings when answering the phone or meeting guests in person Promote, answer questions about, and enroll in Hilton's Honors program

Job DescriptionBenefits: Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Competitive salary 401(k) ABOUT OUR AGENCY: Our agency is best described as a friendly, laid-back place where teamwork and a strong work ethic go hand in hand. We believe in creating an environment where people enjoy coming to work each day while still staying focused on delivering results for our customers. Our team is made up of nine dedicated professionals who support one another, celebrate wins together, and strive to continuously improve. We take pride in offering competitive benefits, including health, dental, and vision coverage, along with a 401k plan to help you plan for the future. If youre looking for a workplace where collaboration, balance, and growth come together, this could be the perfect opportunity for you. Position Overview Are you ready to join a dynamic fun team that's been making waves in insurance since 2013? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With two offices in New York, and a presence in Pennsylvania we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of eight seasoned professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ********************* Andrew Cambria - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives The Float Customer Service Representative (CSR) is the primary point of contact for bank customers throughout our branch locations. The objective of the Float CSR is to perform daily transactions for customers in various branches, while providing efficient and quality customer service. Additionally, as the primary point of contact, it is necessary for the Float CSR to create opportunities for cross-selling the bank's products and services in order to meet customer needs and grow the bank. Essential Functions * Travel to branches as needed to provide and maintain excellent customer service to all bank customers. * Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquires to management. * Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to teller system with minimal assistance. * Receives, pays out monies, balance cash drawer with minimal assistance, and maintains an acceptable difference record. * Update customer contact information on an ongoing basis to be sure we have the most accurate data in the event the bank would need to contact them. * Assists with support work including, but not limited to, night drop, ATM balancing, safe deposit box, and debit card set up, branch capture, and preparing courier bags for transit. * Performs various clerical duties including answering phone, typing, filing and preparing check orders. * Ensure compliance/adherence to all policies, procedures and federal regulations in order to attain a satisfactory or better branch audit. Maintains confidentiality of all customer records and documents. Requirements * At least one year Customer Service Experience * I-3 years banking experience or cash handling experience * Be professional in appearance and conduct * Intermediate computer skills (Microsoft Office and Outlook) * Perform basic mathematical functions * Ability to work as part of a team and assist other team members * Ability to adapt to change * Attention to detail and ability to multi task * Ability to pay attention to detail and quality of work * Positive attitude * High school graduate or equivalent

Provides guests with excellent service while maintaining, an efficient and effective operation in all areas of guest services and the front office area. Thoroughly welcoming and assisting all guests, balances and reconciles daily accounting records, completes necessary paperwork, performs cash and credit transactions for incoming revenue, handles guest inquiries and complaints, fields incoming calls and directs appropriately. Monitors third party review sites and responds to guest comments. Pay Rate: $16 per hour Essential Position Responsibilities: Oversees daily operation of the front desk area and maintains a welcoming presence as the “first impression” for many guests, fellow associates and vendors. Maintains a welcoming presence to the property and in the front office area, especially when in view of guests. Immediately acknowledge guests, requests, and questions. Observes the company's “10-4” rule for all guests (Within 10 feet of physical proximity to a guest, make eye contact and acknowledge their presence by nodding and smiling. Within 4 feet of physical proximity to a guest, verbally acknowledge them, this can be by simply saying “Hello, how are you today?”. Is neat and clean in appearance, wears proper uniform, name/ID badge, correct department footwear, and a smile. Provides excellent customer service that goes “above and beyond” the expectations of Waterpark guests. Conducts themselves in a professional, courteous manner at all times. Immediately addresses all guest requests and follows through to ensure resolution and 100% satisfaction. Immediately addresses all guest requests or complaints and follows through to ensure resolution and 100% satisfaction. Answer phone calls and assist guests with inquiries, reservations and general information. Follows proper cash and credit card handling procedures. Accurately completes required paperwork and cash out procedures. Completes ticket reconciliation and tracking form daily. Practices excellent communication skills, shares information to other shifts and to management through use of the daily logbook or other approved channels. Communicates all necessary information to current or future guests to ensure maximum satisfaction and revenue potential. Has a thorough understanding of all systems used at the front office, including POS System, the phone system, and intercom and paging system. Ensures the hotel equipment, such as fax machines, copiers and the PMS system are maintained properly and secured. Has thorough understanding of all emergency plans, safety and operating procedures/standards-especially with regard to handling guests and maintaining service if an emergency or other issue arises. Well informed and confident in ability to appropriately handle missing child alert. Follows procedure and reports all incidents or injuries to supervisor immediately. Provides input and ideas on the operation of the front office, participates in training initiatives and skill development, and provides feedback to improve the department. Completes any other task as requested by a supervisor, including the training new associates. Position Specific Requirements, Knowledge, Skills and Abilities: Must have aptitude with regard to cash counting and handling of cash and credit transactions. Must have ability to pass any related competency or skills based training that is necessary for the department. Must learn and be able to pass all tests on the POS. Physical, Schedule and Work Requirements: Availability to work on all shifts, during the normal operating hours of the waterpark Availability to work during the entire season Memorial Day through Labor Day with minimal requests for extended periods of time off (any prior commitments must be addressed before start date) Ability to stand for extended periods of time

Be the First Smile They See - and the Lasting Impression They Remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our New Hartford team. In this dynamic, full-time role, you'll be the heartbeat of the guest experience-setting the tone from the moment someone walks through the door. More than a receptionist, you're a relationship builder, confidence booster, and trusted guide throughout the guest journey. Job Type: Full-Time Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay Why Join Chapter Aesthetic Studio? A supportive, people-first culture focused on delivering confidence through personalized care Ongoing training and professional development A modern, uplifting studio environment with a tight-knit, collaborative team Employee discounts on services and retail products Opportunities for growth and leadership across our expanding studio network What You'll Do: Welcome every guest with warmth, energy, and professionalism Create memorable experiences that foster loyalty and referrals Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing Support guests through product education, service recommendations, rebooking, and financing options Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning Meet and exceed sales goals for services, memberships, and retail Maintain a clean, organized, and guest-ready studio environment What We're Looking For: At least 2 years of sales experience in a fast-paced, guest-focused environment Friendly, outgoing personality with excellent communication and interpersonal skills Tech-savvy and comfortable with phones, booking systems, and POS software Organized, detail-oriented, and adaptable under pressure High school diploma or equivalent required About Chapter Aesthetic Studio Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG - The Aspen Group, we're redefining the guest experience-making confidence accessible, care personalized and results remarkable. Ready to be the reason someone feels amazing today? Apply now and start your best Chapter yet. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay

Canopy by Hilton Downtown Ithaca is seeking a detail-oriented, dependable Night Auditor to join our front desk team. The Night Auditor is responsible for providing excellent guest service, balancing daily financial transactions, and ensuring a smooth transition between business days. If you thrive in a quiet, structured environment and enjoy both guest interaction and behind-the-scenes work, this role is for you. Key Responsibilities: Greet and assist late-night guests with check-ins, check-outs, and room inquiries Audit and balance hotel daily revenue reports, transactions, food and Beverage and POS systems Prepare and distribute daily reports for management Perform end-of-day procedures, including reconciling and posting accounts Monitor property security and guest safety during overnight hours Respond promptly to guest requests, complaints, or emergencies Complete front desk duties such as answering phones, processing payments, and maintaining records Ensure lobby and front desk areas are clean and organized Qualifications: Previous experience in hospitality, accounting, or front desk preferred Strong attention to detail and math skills Proficient with hotel management systems (e.g., Opera, PMS, PEP or similar) benefit but not required Excellent customer service and communication skills Ability to work independently and handle overnight responsibilities High school diploma or equivalent required Benefits: Competitive hourly pay Paid time off and holidays Employee discounts on hotel stays Health, dental, and vision insurance (for eligible employees) Opportunities for advancement within our company Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. View all jobs at this company

***MUST BE AVAILABLE TO WORK WEEKENDS*** Salary - $16.25 per hour Title: Night Audit Job Description: Accurately balances all hotel income and expenses for the 24-hour hotel operating period Typical Work Conditions: Front desk and office Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: High school diploma or equivalent Fluent in English, reading and writing necessary Must have sound judgment and discretional skills and be able to work with little or no supervision Must be flexible in hours and days worked Must display very good organization and time management skills Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Essential Tasks: Balance all room revenue, F&B revenues and room expenses Balance all room and tax charges Performs all GSA functions as required May perform duties associated with Night Manager responsibilities Posting charges to guest accounts Processing payments from guests Selling and upselling rooms to “walk-in” customers Maintaining daily logs Balancing shift work and cash drawers Listening to or anticipating and responding to guest complaints. Use established greetings when answering the phone or meeting guests in person Promote, answer questions about, and enroll in Hilton's Honors program