Guest service representative jobs in Manor, PA - 352 jobs
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Customer Service Representative
Veolia 4.3
Guest service representative job in Hummelstown, PA
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The customer servicerepresentative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer servicerepresentative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and PA regulatory commission requirements.
Primary Duties/Responsibilities:
Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner.
Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions.
Responsible for achieving customer service metrics and satisfaction levels.
Ensure all service orders are complete and entered into the CIS.
Assist with routing new development for meter reading and entry into CIS.
Process customer payments, prepare daily deposits, maintain cash reports.
Prepare billing adjustments.
Efficiently and accurately prepares, updates, maintains and files a variety of customer billing and collections information, service orders, data, reports, and the like.
Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.).
Qualifications
Education/Experience/Background:
Associate's degree or equivalent from a two-year college or technical school preferred.
2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required.
Regulated Utility or Municipality customer service experience preferred.
Experience using CC&B Customer Billing Information System or similar is preferred.
Knowledge/Skills/Abilities:
Excellent customer service skills with the ability to handle difficult customer interactions as needed.
Excellent verbal and written communication skills.
Strong interpersonal and people skills.
Active listening abilities.
Proficiency in Google Suite or similar products.
Ability to work on multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment.
Strong attention to detail.
Good organization and problem-solving skills.
Ability to work effectively in a team environment and with other departments.
Additional Information
Pay Rate: $24.18 per hour.
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$24.2 hourly 7d ago
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Hotel Front Desk Agent (FT) - 2nd Shift
Spooky Nook Sports-Pa 3.5
Guest service representative job in Manheim, PA
Job DescriptionDescription:
The Hotel Front Desk Agent is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while upholding a professional demeanor at all times.
SCHEDULE: 3p-11p, weekend availability is required
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Full-Time team member of the Nook, you will enjoy:
Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
Affordable and comprehensive Medical, Dental, and Vision benefits
Competitive PTO package
Paid holidays
401k program
35% discount on food and beverage purchases, including the Forklift and Palate restaurant
35% discount on all Nook apparel
Free child watch (3-hour increments)
Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
Local business discounts
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Transmit and receive telephone messages
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make changes for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Deposit guests' valuables into hotel safe or safe deposit box
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Maintain inventory and upkeep of brochures for Lobby brochure rack
Use switchboard to connect interoffice and house calls
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
All other duties assigned
Requirements:
18 years of age or older
High School Diploma or equivalent
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Previous experience in a guest-focused environment a plus
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.
$30k-35k yearly est. 19d ago
Customer Service & Sales Representative
Spi LLC 4.0
Guest service representative job in Lancaster, PA
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
$28k-35k yearly est. Auto-Apply 60d+ ago
Guest Service Agent (Part Time) - Hilton Garden Inn Bel Air
Hilton Worldwide 4.5
Guest service representative job in Bel Air South, MD
Starting Wage: $17.00/hour A GuestServices Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guestservice and financial profitability. What will I be doing?
As a GuestServices Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guestservice and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
* >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
* Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
* >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
* Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
* Receive, input, retrieve and relay messages to guests
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$17 hourly 9d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Guest service representative job in Harrisburg, PA
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15-22.6 hourly 60d+ ago
Customer Service Representative $17 hourly
Raymour & Flanigan Furniture 4.6
Guest service representative job in Wyomissing, PA
Part Time / 20-25 hours per week Travel required between two locations when needed Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer ServiceRepresentative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer servicerepresentative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
$27k-33k yearly est. 26d ago
Insurance Customer Service Representative
Apex Placement & Consulting
Guest service representative job in Bel Air, MD
Job DescriptionAre you detail-oriented, customer-focused, and passionate about delivering exceptional service? Do you have a background in Insurance and are looking to make the next step in your career?APEX Placement and Consulting has partnered with an exciting company in Bel Air, MD looking to add an Insurance Customer ServiceRepresentative to their already amazing team. Their primary responsibility will be to manage all aspects of client insurance accounts, including renewals, policy maintenance, and client communication. Keep reading for more details!What's in it for you:
1st shift opportunity - Monday to Friday from 9am-5pm
Competitive salary ranging between $38,000-$44,000/yr. depending on experience
Direct Hire position - you'll be hired on directly with our client!
Amazing benefit package once hired in permanently
Medical, Dental and Vision
401K
Paid vacation
What your day will look like:
Prepare insurance summaries, schedules, and proposals for account reviews
Manage renewal process, including marketing, client outreach, proposal creation, and policy accuracy checks
Conduct 120-day pre-renewal reviews and ensure all updates, applications, and loss runs are completed on time
Review and verify policy renewals, audits, and changes; coordinate corrections with clients and carriers
Maintain and update files in the agency management system
Respond promptly to client emails, mail, and service requests
Verify and address cancellations or billing issues, working to retain accounts when possible
Process payments, issue receipts, and assist clients with claims reporting and follow-up
Prioritize tasks with producers to ensure efficient and timely processing of work
Maintain professional, positive relationships with clients, team members, and carriers
Stay current on insurance products, coverages, and industry updates
What we are looking for:
High school diploma or equivalent
2+ years as a Customer Service Rep in the insurance industry
In-depth knowledge of property and casualty insurance products and coverages
Understanding of rating procedures, coverage options, and insurance operations
Familiarity with insurance markets, underwriting processes, and rating methodologies
Knowledge of-or willingness to learn-the QQ Catalyst Agency Management System
Proficient in Microsoft Office Suite, including Outlook, Word, and Excel
Active Property and Casualty License preferred or must be willing to obtain within 90 days
At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we're excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.
$38k-44k yearly 2d ago
Customer Service Representative - State Farm Agent Team Member
Matt Gardner-State Farm Agent
Guest service representative job in Fallston, MD
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-37k yearly est. 23d ago
Customer Service Representative - State Farm Agent Team Member
Jody Brackins-State Farm Agent
Guest service representative job in Rising Sun, MD
Job DescriptionBenefits:
Bonus based on performance
Free food & snacks
Paid time off
Training & development
401(k)
Flexible schedule
Join Our Dynamic Team as a Customer ServiceRepresentative at Jody Brackins State Farm!
Are you ready to make a difference in peoples lives? At Jody Brackins State Farm, were not just offering a job; were offering a chance to be part of a thriving community where exceptional customer experiences are at the heart of everything we do!
As a Customer ServiceRepresentative, you will play a pivotal role in shaping our agencys success by delivering outstanding service and support to our clients. Your keen attention to detail, exceptional communication skills, Sense of URGENCY, Multi-tasking and genuine desire to help others will make you an indispensable member of our team. YOU WILL NEED TO BE DRIVEN AND SELF MOTIVATED!! Property and Casualty, Life and Health Licenses are required!
What Makes Us Stand Out?
Empowerment & Growth: We believe in nurturing talent from within! For those who are driven and sales-minded, we offer exciting internal growth opportunities that can elevate your career to new heights.
Collaborative Culture: Join a fantastic, mature office culture where teamwork and camaraderie are celebrated. We work together, support each other, and enjoy a fun and dynamic work environment!
Impactful Work: Every interaction you have will directly contribute to the well-being of our community members. Your role will be crucial in not just meeting customer needs, but anticipating them and ensuring their peace of mind.
Comprehensive Training: We provide top-notch training to equip you with the skills and knowledge you need to excel. You wont just be a representative; youll be a trusted advisor to our clients.
If youre a customer-focused, empathetic individual with a passion for helping others, we want to hear from you! Join us in our mission to create lasting relationships and positive experiences for our clients.
Lets Connect! If youre ready to embark on a fulfilling career with us, apply now and become part of a team that values your contributions and celebrates your successes. Together, we can make a lasting impact!
Jody Brackins State Farm Where Your Career Meets Community!
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
Billing and Premium Questions
Pivoting to Multi-line opportunities
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Strong sense of Urgency is critical
Previous customer service experience preferred.
Team Player that takes Ownership!
$28k-37k yearly est. 23d ago
Customer Service Rep (04671) Rising Sun, MD
Domino's Franchise
Guest service representative job in Rising Sun, MD
Team Merryland, LLC. is a young, energetic Domino's franchise striving for operational excellence all around. With just one store right now our focus it to be the best in the market. Join the team, have some fun and grow with us.
Job Description
Customer ServiceRepresentative
Duties & Responsibilities:
We are looking for Customer ServiceRepresentatives with hustle, personality and people skills. Customer ServiceRepresentatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Qualifications
16 or older
Friendly
Energetic
Must like talking to Customers in person and via phone
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 5d ago
Hotel Night Auditor | Sheraton Harrisburg Hershey
PM New 2.8
Guest service representative job in Harrisburg, PA
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and ensuring the property's balances are accurate from the previous day.
Some of your nightly duties include:
· Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
· Answer guests' questions about the hotel services and amenities.
Where You've Been:
We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$30k-37k yearly est. 8d ago
Guest Services Specialist (Homeless Shelter) - FT 2nd Shift
Lifepath Christian Ministries
Guest service representative job in York, PA
Full-time Description
Job Title: GuestServices Specialist
FLSA: Non-exempt
Provide oversight of front desk which includes answering the telephone, screening guests, and monitoring security cameras
Maintains security of facility through routine methods
Conducts intakes for new guests
Provides shelter orientation tour for new guests to include a shower, processing belongings, and gather linens and toiletries
Oversees and assigns guest chores and stock supplies
Assist in completion of daily linen laundering as needed
Engages shelter guests with compassion and understanding, while also setting healthy boundaries
Documents any pertinent information regarding guests including intake, medications, scanning for services as appropriate
Regularly walks the building and conducts bed/bathroom checks and appropriately deals with rule and/or unsafe/unsanitary violations
Contacts emergency services should the need arise and maintain a calmness amongst the guests while situations are being handled
Attends and actively participates in staff meetings
Other Duties:
Any other duties as required by supervisor
Assist in the food services area on an as needed basis
Evaluate emergency situations and handles them when the Supervisor is not in the area
Maintains confidentiality of all data, including guests, employee, and operational data
Education/Qualifications:
High School or equivalent
Must have a committed personal relationship with Jesus Christ
Must agree with and sign LifePath's Statement of Christian faith and be able to share that faith and knowledge with staff and guests
Must have excellent and demonstrated interpersonal relations and both written and oral communication skills
Proficiency with MS Office Suite, computer input, and database management
Other Factors to Consider:
Ability to walk, stand and/or sit for long periods of time, reach, lift, bend, kneel, stoop, climb stairs, push, and pull items weighing 25 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.
Excellent reading and writing skills; typing/computer usage; proficient interpersonal relations and communicative skills; ability to follow written and oral instructions and procedures;
Possess a valid Pennsylvania Driver's License
Working Conditions:
Inside and outside environment
$27k-38k yearly est. 49d ago
Front Desk Agent
Aashvi Hosputality LLC
Guest service representative job in Hummelstown, PA
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Free uniforms
Training & development
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$25k-31k yearly est. 11d ago
Guest Relations Teammate
Team Fx
Guest service representative job in Shrewsbury, PA
Full-time, Part-time Description
FX Studios is committed to providing exceptional customer service to each and every guest; we want each guest's experience to be nothing less than exceptional! The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest's experience.
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest's expectations.
Requirements
Ability to work varying hours and days to meet business needs
Ability to effectively communicate with guests and teammates
Ability to handle multiple tasks simultaneously
Strong interpersonal skills
Ability to work in a fast-paced environment
Comply with dress code
Ability to problem solve
Ability to take responsibility for actions
Preferred experience with CRM Software but not required
Preferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required
Come Workamp with us in beautiful central Pennsylvania!
Are you and your partner looking for your 2026 adventure? Come join the team at Jonestown/Hershey NE KOA, located in the scenic heart of Pennsylvania Dutch Country, just a short drive from the world famous Hersheypark, historic Gettysburg, and the rolling Appalachian Mountains. Our campground is surrounded by charming small towns, covered bridges, hiking trails, and sweet Hershey chocolate aromas in the air!
We are seeking friendly and dependable Workamping couples for the Spring 2026 season. Positions include:
Front Desk/GuestServices - welcoming guests, taking reservations, and providing outstanding customer service.
Maintenance - light maintenance work, general upkeep, and campground projects. This position requires a valid driver license.
GuestServices (Site Escorting) - guiding guests to their sites and helping them settle in while offering outstanding customer service. This position requires a valid driver license.
Compensation includes competitive pay for all hours worked, a free RV site, and accrued seasonal PTO. If you're a positive, hardworking couple who loves the RV lifestyle and enjoys helping campers make lasting memories, we'd love to hear from you!
Requirements
Strong customer service skills with every guest interaction
Must pass background check
Maintenance & GuestServices positions require a valid driver license
Front Office positions require general computer skills and knowledge
Benefits
Competitive pay for all hours worked
Free RV site
Accrued PTO
$22k-28k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Veolia 4.3
Guest service representative job in Hummelstown, PA
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The customer servicerepresentative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer servicerepresentative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and PA regulatory commission requirements.
Primary Duties/Responsibilities:
Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner.
Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions.
Responsible for achieving customer service metrics and satisfaction levels.
Ensure all service orders are complete and entered into the CIS.
Assist with routing new development for meter reading and entry into CIS.
Process customer payments, prepare daily deposits, maintain cash reports.
Prepare billing adjustments.
Efficiently and accurately prepares, updates, maintains and files a variety of customer billing and collections information, service orders, data, reports, and the like.
Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.).
Qualifications
Education/Experience/Background:
Associate's degree or equivalent from a two-year college or technical school preferred.
2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required.
Regulated Utility or Municipality customer service experience preferred.
Experience using CC&B Customer Billing Information System or similar is preferred.
Knowledge/Skills/Abilities:
Excellent customer service skills with the ability to handle difficult customer interactions as needed.
Excellent verbal and written communication skills.
Strong interpersonal and people skills.
Active listening abilities.
Proficiency in Google Suite or similar products.
Ability to work on multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment.
Strong attention to detail.
Good organization and problem-solving skills.
Ability to work effectively in a team environment and with other departments.
Additional Information
Pay Rate: $24.18 per hour.
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$24.2 hourly 8d ago
Guest Services Representative (PT)
Spooky Nook Sports-Pa 3.5
Guest service representative job in Manheim, PA
Job DescriptionDescription:
The GuestServicesRepresentative is responsible for welcoming all Spooky Nook Sports guests and providing an inviting, fun and healthy experience for all faculty members and visitors. This position requires paramount customer service skills.
Schedule: Weekend and evening availability is required as they will make up the majority of hours.
NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:
PA State Police criminal history record,
PA Child Abuse Clearance, and
FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Free child care
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Acts as central resource for entire Spooky Nook Sports community
Promotes Spooky Nook Sports programming and provides related information to existing and potential customers
Responds to various inquiries by guests in the facility and over the phone
Remains calm during member/participant interactions involving urgent or stressful matters
Processes payments for internal programming registrations, memberships dues, and daily fees
Follows all cash handling policies and procedures
All other duties as assigned
Requirements:
PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer).
NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin.
18 years of age or older
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision
Working Conditions
Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds.
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 40 lbs occasionally.
Noise Level: The noise level in this environment is typically variable.
$20k-27k yearly est. 7d ago
Customer Service & Sales Representative
SPI LLC 4.0
Guest service representative job in Lancaster, PA
Job Description
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
$28k-35k yearly est. 6d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Guest service representative job in Harrisburg, PA
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Job Description
Come Workamp with us in beautiful central Pennsylvania!
Are you and your partner looking for your 2026 adventure? Come join the team at Jonestown/Hershey NE KOA, located in the scenic heart of Pennsylvania Dutch Country, just a short drive from the world famous Hersheypark, historic Gettysburg, and the rolling Appalachian Mountains. Our campground is surrounded by charming small towns, covered bridges, hiking trails, and sweet Hershey chocolate aromas in the air!
We are seeking friendly and dependable Workamping couples for the Spring 2026 season. Positions include:
Front Desk/GuestServices - welcoming guests, taking reservations, and providing outstanding customer service.
Maintenance - light maintenance work, general upkeep, and campground projects. This position requires a valid driver license.
GuestServices (Site Escorting) - guiding guests to their sites and helping them settle in while offering outstanding customer service. This position requires a valid driver license.
Compensation includes competitive pay for all hours worked, a free RV site, and accrued seasonal PTO. If you're a positive, hardworking couple who loves the RV lifestyle and enjoys helping campers make lasting memories, we'd love to hear from you!
Requirements
Strong customer service skills with every guest interaction
Must pass background check
Maintenance & GuestServices positions require a valid driver license
Front Office positions require general computer skills and knowledge
Benefits
Competitive pay for all hours worked
Free RV site
Accrued PTO
$22k-28k yearly est. 7d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Manor, PA?
The average guest service representative in Manor, PA earns between $19,000 and $32,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Manor, PA
$24,000
What are the biggest employers of Guest Service Representatives in Manor, PA?
The biggest employers of Guest Service Representatives in Manor, PA are: