Guest service representative jobs in Paradise, NV - 436 jobs

Airgas is Hiring for a Customer Service Specialist in Henderson, NV! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Accept inbound calls and provide courteous assistance to the customers' needs regardless of account assignment. Handle any open territories assigned in a proactive manner. This includes proper follow up. Provide assistance to sales people who are out of the office either on scheduled or unscheduled time off. Handle all customer requests and keep the respective Sales Managers informed of customer matters that need further attention. Assist in the preparation of quotes, faxes, etc. as assigned by management. Ensure all orders are entered by the end of each day. Run various reports for sales and sales management as requested. Have a good understanding of SAP. Sit with each account manager and train on their top tier base and any special needs for all customers. Maintain a territory binder with notes, etc. and update on a regular basis. 1Training - Maintain product knowledge, sales skills and procedure training by attending all training that pertains to position assigned by management. This includes all vendor training. Provide back up assistance to the front desk for answering phones and greeting visitors. Special projects - as assigned by management. Required Qualifications And Competencies High School Diploma or GED equivalent required Working experience with direct customer contact / customer service preferred Any combination of experience, education, or training that would provide the level of knowledge, skill and ability required Ability to display competence in Microsoft Word, Excel & Outlook Knowledge of SAP environment. Show high competency of communication and organizational skills PHYSICAL DEMANDS Continuous sitting while using the computer terminal and/or telephone; constant use of sight while reviewing documents; constant use of speech/hearing abilities for communication. Ability to occasionally lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Discover Tahiti Village Resort & Spa, an island-inspired oasis. Our all-suite resort is a family friendly destination providing guests all the comforts of home with top-level amenities and beautiful landscapes. Voted "Best of Las Vegas - Family Friendly Resort" three years in a row in part due to our amazing offerings including our sandy beach pool and tropical 1/8 mile lazy river. Our summer activities are fun and engaging, our magical mermaids swim through property multiple times a week and on the weekends we feature traditional Hawaiian Luaus parties bringing island vibes and live entertainment to our Ohana. Guests can also pamper themselves at the Mahana Spa or grab a bite and drinks at 17° South Booze & Bites featuring limited gaming. Create magic with us … At Tahiti Village Resort & Spa we are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests. ROLE As the Director of Guest services, your day will be centered around ensuring that all owners, guests and visitors experience service that is far beyond their expectations. Responsibility for ensuring that technical and business matters are also important pieces the Guest Services Manager position along with accuracy of guest information, however SERVICE from the team is the primary focus. RESPONSIBILITIES Be efficient, courteous and professional to achieve maximum customer satisfaction while complying with all Standard Operating Procedures and Standard of Service. Create, reinforce and streamline processes: to register guests into room, data entry accuracy, accommodating special requests whenever possible, handling guest check-in and check-out in accordance to hotel credit and cash handling policies in an efficient and friendly manner, resolving customer complaints and answering guest inquiries in connection with hotel services, in-house events, directions, local attractions, etc. Effectively handle and fulfill all guest requests and guest issues. Model the Guest Service Standards developed for the resort. Meet or exceed RCI's ratings for Gold Crown. If rating is Silver Crown or lower, strive for 5 to reach the Gold Crown level. Recruit, interview, hire and monitor training of new employees. Ensure that recruiting processes are managed to bring the best of candidates to the team Conduct coaching, counseling, and disciplinary action. Maintain a flexible work schedule. Maintain proper scheduling of employees to include auditing of employee work time. Appropriately document accidents and incidents. Ensure safety compliance at the front desk and in all office areas. Give final approval for all invoices generated by the resort for payment. Process in a timely manner all invoices generated by and for the department for payment. Monitor all training processes. Promote positive inter-departmental relationships. Ensure that front office and bell department operating costs are within budgetary guidelines. Perform all other job requests as assigned by management. Effectively lead the team to provide the highest level of service Effectively lead the team to be problem solvers and empower the team Monitor and change processes to effectively manage occupancy Lead a strong service level team. Ensure that the Guest Service Manager and Asst, Guest Service Managers are supporting the service levels required for the team. Ensure the bell team daily operation run smooth and efficient. Requirements Job Specifications: Proficient in MS Office: Outlook, Word and Excel. Excellent oral and written English communication skills. Excellent customer service skills. Minimum of five years of management experience Must have professional appearance. Basic math and budgetary skills. EEO/Drug Free Workplace Employer

City, State:Las Vegas, Nevada Title: Guest Service Agent FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Assistant General Manager Pay Range: Enter hourly rate range or salary range depending on position Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule , including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-07 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Job DescriptionDescription: We are currently looking to hire exceptional customer focused individuals to join our team as Front Desk Attendants within Guest Services. Guest Services Front Desk Attendants will serve as an integral staple in welcoming and assisting our rink guests at City National Arena. Primary Responsibilities: Greets, registers guests in programs, check-in people for skating, assists with requests in an efficient, warm, and friendly manner Sort, log, and sign for incoming mail and messages Records and communicates guests' special requests and problems to the appropriate department and ensures they are addressed in a timely and acceptable manner Answers the City National Arena general line and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures Check the City National Arena voicemail and email Knows general information and pricing of all City National Arena Programs. Also needs to know program beginning and end dates, as well as when sign-ups begin and end for those programs Maintains the cleanliness and organization of the front desk area Will have the opportunity to work in other areas of City National Arena including but not limited to Birthday Party Host/Hostess Key Competencies and Experience: High School diploma or equivalent Highly organized and detail-oriented and able to thrive in a fast-paced, intense environment Exhibit exceptional customer service Excellent verbal and written communication skills Ability to demonstrate a flexible can-do attitude Self-starter, pro-active, highly motivated Schedule Overview: The schedule may vary. Candidates must be prepared to work nights, weekends and holidays. Our Culture: No Ego, 'We' not 'Me' approach to everything we do Positive Energy Relentless work ethic Always advance Physical Requirements: Ability to stand for extended periods at the front desk Frequent walking throughout the facility to assist guests and direct them to various arena areas Occasional sitting during administrative tasks Light to moderate lifting (up to 25 pounds) for skate rental equipment, supplies, and deliveries Manual dexterity for typing, operating point-of-sale systems, skate sizing equipment, and office equipment Visual acuity to read documents, computer screens, guest waivers, and written materials Hearing ability to communicate clearly with guests in person and via telephone in a potentially noisy environment Ability to work flexible schedules including evenings, weekends, and holidays as required by facility operations Ability to tolerate cold temperatures when accessing rink areas or assisting with skate rentals Work Environment: Professional customer service environment at the ice rink arena front desk Variable schedule including early mornings, evenings, weekends, and holidays based on rink programming and events Fast-paced environment requiring multitasking during peak times such as public skate sessions, hockey games, and special events Frequent interaction with skaters, parents, coaches, hockey teams, event attendees, management, and maintenance staff May require attendance at staff meetings, training sessions, or special arena events outside regular shifts Standard front desk equipment including computer, phone, printer, point-of-sale systems, and skate rental management systems Climate-controlled front desk area with occasional exposure to cold temperatures near rink entrance Exposure to varying noise levels during busy skating sessions, hockey games, and events May encounter wet floors and require awareness of safety protocols Company Overview: Foley Entertainment Group (FEG) is a leading sports and entertainment company dedicated to providing premier experiences to fans and guests. Founded by Bill Foley, FEG manages a diverse portfolio of assets built on the four pillars of Sports, Hospitality, Venues, and Foundations. FEG's sports division is anchored by the Stanley Cup champion Vegas Golden Knights of the NHL. The company also owns the Henderson Silver Knights (AHL) and the Vegas Knight Hawks (IFL), which play at the company-managed Lee's Family Forum. Expanding its reach globally, the company holds international football interests, including England's Premier League club AFC Bournemouth and a majority ownership in Auckland FC. Through these strategic holdings, FEG continues to grow its influence as a major player in the global sports and entertainment landscape. Equal Opportunity Statement Foley Entertainment Group is an equal opportunity employer. We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, veteran status, or any other characteristic protected by law. This policy applies to all aspects of the employment relationship, including recruitment, hiring, training, compensation, promotion, and termination. We strive to create and maintain a positive, supportive work environment free from discrimination and harassment. Requirements:

Overview A Guest Service Representative is responsible for welcoming guests to the property and providing memorable service, anticipating guest needs, and responding to and resolving any guest complaints. Responsibilities Check guests in and out of the property quickly and accurately Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures Respond to and resolve guest complaints/challenges in a timely manner by owning the issue, creatively solving guest inconveniences and ensuring guest satisfaction Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests to maximize revenue opportunities Answer and connect calls to appropriate department, hotel guest or hotel/casino personnel. Process guests wake up call, emergency and recovery calls Qualifications Professional appearance and demeanor Efficient communication skills High school diploma required Two (2) years' experience in hospitality, preferably in a guest relations role Ability to work flexible hours, including nights, holidays, and weekends Working knowledge of property management systems Adhere to all state, federal laws, and company policies What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $18.29 - USD $18.29 /Hr. Tipped Position This position earns tips Professional appearance and demeanor Efficient communication skills High school diploma required Two (2) years' experience in hospitality, preferably in a guest relations role Ability to work flexible hours, including nights, holidays, and weekends Working knowledge of property management systems Adhere to all state, federal laws, and company policies What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attends to guests needs and resolves guest problems. Issues keys and processes payments. Works to ensure maximum guest satisfaction at all times. Assists as needed to ensure maximum inventory is available. Core Responsibilities: Responsible for practicing, supporting, and promoting San Manuel and AAA service standards. Utilizes empowerment when handling guest opportunities and makes critical guest related decisions. Generates and analyzes daily/weekly detailed reports. Maintains room inventory. Actively supports all group functions including maintaining resumes, agenda and serves as a liaison between the meeting planner and the hotel. Designated to instruct new Team Members regarding company standards and procedures. Welcome all guests upon arrival. Perform all check-in functions according to hotel policies and procedures, including but not limited to early check-ins, late check-ins, and walk-ins, and ensure proper payment. Perform all checkout functions according to hotel policies and procedures, including but not limited to accepting payment by check, charge, cash, and direct bill payments. Accept, sort, and distribute all messages, small packages and mail for guests at Palms Place. Produce, generate and distribute all required reports including but not limited to room reports, bucket checks and VIP reports. Produce keys for guests in accordance with security procedures. Post charges to guests' accounts and perform other cashier functions, including but not limited to exchanging currency. Respond to guests' special requests including but not limited to providing extra towels, cots, and newspapers, or direct the request to the appropriate department. Inspect all equipment and report any problems to appropriate personnel. Follow up to ensure that the problem is corrected. Interact with guests, co-workers and management in a courteous and professional manner. Maintain a clean and safe work environment. Use analytical skills to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret and follow instructions provided in written, oral, and diagrammatic or schedule form. Perform other job duties as requested. Qualifications: High school or equivalent education preferred. Two to three years of customer service or reception experience preferred. At least two years of front desk experience in a similar first-class hotel preferred. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Be able to answer phones quickly, courteously and in a professional manner. Ensure that guests' business is kept confidential. Be able to operate computerized front office system. Comprehend and follow instructions, make decisions without supervision, and prioritize tasks in order to meet appropriate deadlines. Physical Demands: Work is performed in a lounge and office setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, team members, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 25 pounds occasionally. Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. May be required to work evening, weekends and holiday shifts. Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!

Processes jackpot/hopper fills and makes minor slot machine repairs. Maintains surveillance of assigned areas in order to detect irregularities on the part of players and/or assigned personnel. Responsible for the verification of jackpots and preparation of proper IRS and accounting forms as required. Acts as a host to guests and players in order to encourage play activity. Works closely with department personnel and company executives in order to maintain optimum efficiency in assigned areas of responsibility. ESSENTIAL JOB FUNCTIONS: Responsible for practicing, supporting and promoting the Company Service Standards at all times Develop and maintain positive relationships with Guests who play slot machines Ensure prompt and accurate pay out of jackpots Encourage Guests to enroll in players club Promote special promotions offered by the casino Alert technicians if repair is needed Assist Guests to their favorite machine QUALIFICATIONS: Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form Ability to handle customer disputes in a professional and tactful manner Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license Must be 21 years of age EDUCATION and/or EXPERIENCE: High school diploma or equivalent PHYSICAL, MENTAL AND WORK ENVIRONMENT: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. Manual dexterity to operate job related equipment. Work is typically in an area which may be noisy and may contain secondhand smoke. Willing to work multiple locations/properties and endure the elements during the passage between these locations/properties. DISCLAIMER:This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

About DTP Companies: We are a group of passionate people committed to helping to transform Downtown Las Vegas into the most community-focused large city in the world. We are doing that by inspiring and empowering people to follow their passions to create a vibrant, connected urban core. About the Downtowner Boutique Hotel: A Newly Remodeled Vintage Hotel with a Palm Springs vibe has a bar lobby, 6-hole putting course, and pool. Job Summary: As a Guest Service Representative, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience. Your role will involve handling reservations, addressing guest inquiries, and resolving any issues that arise during their stay. Your professionalism, communication skills, and commitment to guest satisfaction will be key to creating a memorable experience for our visitors. Key Responsibilities: Guest Check-In/Check-Out: Welcome guests upon arrival with a warm and friendly attitude. Efficiently process guest check-ins and check-outs, ensuring all necessary information is accurately recorded. Provide guests with information about hotel facilities, services, and local attractions. Reservation Management: Handle reservations and cancellations, including modifications and special requests. Manage room assignments and ensure that guests are accommodated according to their preferences. Guest Relations: Address and resolve guest complaints or concerns promptly and professionally. Assist with special requests, such as room upgrades, additional amenities, or transportation arrangements. Communication and Coordination: Communicate effectively with housekeeping, maintenance, and other hotel departments to ensure guest needs are met. Provide clear and accurate information to guests about hotel policies and procedures. Administrative Duties: Maintain accurate records of guest interactions, transactions, and feedback. Process payments and handle credit card transactions securely. Barback Duties: Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and cleaning surfaces. Manage inventory, restock supplies, and track drink orders accurately. Safety and Security: Ensure the safety and security of guests and hotel property by following established procedures. Report any suspicious activities or safety hazards to management and/or the appropriate authorities. Team Collaboration: Work collaboratively with other team members to maintain a high standard of service and operational efficiency. Participate in training and development programs as required Miscellaneous: Performs all other job-related duties as assigned Qualifications: High school diploma or equivalent Two (2) years of previous experience in a customer service or hospitality role, preferably in guest relations Six (6) months of previous barback experience Ability to get and maintain TAM, Sheriff's card, and Health Card Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle multiple tasks and work effectively under pressure. Proficiency in using computer systems and hotel management software. A positive, professional demeanor and a passion for providing exceptional guest service. Working Conditions: Ability to work various shifts is required, including evenings, weekends, and holidays. Requires standing for extended periods and lifting of light to moderate weight items. Exposure to a busy front desk environment with frequent guest interactions. Benefits: Full Time employees can sign up for medical, dental, vision, life, & disability benefits after 30 days of employment. All employees are eligible for 401K after 6 months of employment during their quarterly enrollment period. Paid Time Off available after 90 days of employment. ***If you are having issues with the APPLY button, try refreshing first or clearing your browser data***

We are currently looking to hire exceptional customer focused individuals to join our team as Front Desk Attendants within Guest Services. Guest Services Front Desk Attendants will serve as an integral staple in welcoming and assisting our rink guests at City National Arena. Primary Responsibilities: Greets, registers guests in programs, check-in people for skating, assists with requests in an efficient, warm, and friendly manner Sort, log, and sign for incoming mail and messages Records and communicates guests' special requests and problems to the appropriate department and ensures they are addressed in a timely and acceptable manner Answers the City National Arena general line and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures Check the City National Arena voicemail and email Knows general information and pricing of all City National Arena Programs. Also needs to know program beginning and end dates, as well as when sign-ups begin and end for those programs Maintains the cleanliness and organization of the front desk area Will have the opportunity to work in other areas of City National Arena including but not limited to Birthday Party Host/Hostess Key Competencies and Experience: High School diploma or equivalent Highly organized and detail-oriented and able to thrive in a fast-paced, intense environment Exhibit exceptional customer service Excellent verbal and written communication skills Ability to demonstrate a flexible can-do attitude Self-starter, pro-active, highly motivated Schedule Overview:The schedule may vary. Candidates must be prepared to work nights, weekends and holidays.Our Culture: No Ego, 'We' not 'Me' approach to everything we do Positive Energy Relentless work ethic Always advance We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To accurately and efficiently correct minor machine malfunctions, process fills and jackpots, monitor slot players and slot games in your assigned area All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: * Pays jackpots as required and ensures that the procedures include the jackpot celebration tasks. * Accepts responsibility for an imprest bank or pouch in order to dispense funds for jackpots. * Accepts responsibility for a zone or section on the casino floor and monitor slot players and slot games in that area. * Maintains complete knowledge of and comply with all departmental policies and procedures. * Replenishes bank to assigned impressed level as required. * Redeems TiTo tickets and play the Guest the appropriate amount. Additional Duties & Responsibilities: * Evaluates operating procedures, recommend changes and implement approved changes. * Responds to and opens tilted slot machines to determine if maintenance is required, completes minor maintenance on slot machines or write-ups for slot machines that require a slot technician. * Completes all paperwork in accordance with Nevada Gaming Regulations and approved Venetian Resort Hotel Casino standards. * Identifies Guests playing slot machines without VPC cards and informs them of the benefits of becoming a club member. * Promotes current and future promotions to each Guest. * Provide a service or assistance to meet the needs of a guest, client or customer. * Provide a service or assistance to meet the needs of a guest, client or customer. * Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. * Comply with policies and procedures of the department or section in order to complete service satisfactorily. Additional Duties & Responsibilities: * Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service. * Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity. * Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. * Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed. * Consistent and regular attendance is an essential function of this job * Performs other related duties as assigned Company Standards of Conduct All Venetian | Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct Additional Duties & Responsibilities: Minimum Qualifications: * 21+ years of age. * Proof of authorization/eligibility to work in the United States * High school Diploma or equivalent. * Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form. * Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts. * Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. * Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards. * Work varied shifts, including weekends and holidays. * Must have a minimum of 6 months experience as a cashier or in slot operations. * Must be able to communicate in English both oral and written. * Must possess excellent cash handling skills and strong basic math. * Ability to perform job functions with attention to detail, speed and accuracy; prioritize and organize; follow directions and procedures thoroughly; work cohesively co-workers and subordinates as part of a team; work independently. * Ability to handle a significant number of Guests with outstanding Guests service skills. * Ability to handle a substantial imprest bank with excellent cash handling skills. * Adhere to Regulation 6A/Title 31 requirements and successfully pass testing. * Physical ability to access all areas of the property. Physical Requirements: * Must be able to lift and carry a minimum of 20 pounds. * Physical ability to access all areas of the property. * Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. * Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. * Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. * Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. * Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.

Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc. Release imported international freight upon review of CBP clearances and authorizations. Collect air freight charges. Handle phone calls from customers in a professional and courteous manner. Report all documentation discrepancies to Office Lead and assist with resolving issues as directed. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer when required. Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work around jet and machinery noises in a warehouse environment. Knowledge, Skills & Abilities Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff. Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs. Basic math skills: Office Agents must be able to calculate payment transactions. Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively. Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver's license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of Cargo Agent experience. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced. Benefits AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 16.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests. PAY: $16.50 ESSENTIAL DUTIES & RESPONSIBILITIES Assigns guest rooms, checks guests in and out in accordance with current policies and procedures. Manages cash flow in assigned bank and performs account postings with accuracy. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. Processes guest accounts upon check-out in an efficient and accurate manner. Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied. Operates the PBX switchboard on assigned shift. Utilized property radio system to contact various departments and staff. Responsible for in depth product knowledge, anticipating & delivering on guest's needs, and closing reservations sales. Handle multiple inbound phone calls from guests seeking hotel room or group reservations. Accurately input guest information into Resort computer system. Perform other duties assigned. EDUCATION AND EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

PRIMARY OBJECTIVE OF POSITION: To anticipate and exceed the guest's expectations by providing quality service during check-in, check-out and throughout the guest's stay, in accordance with the Carriage House standard hotel and accounting procedures. Assist all guests as needed and thoroughly understand the hotel's Emergency Plan. MAJOR AREAS OF ACCOUNTABILITY: Provide efficient, quality service to all Carriage House guests. Greet guest promptly and welcome them to the hotel. Register and process guest promptly upon arrival. Respond to guest requests for information about the hotel, dining, the Las Vegas area, show reservations, or other questions they may have. Arrange for special services requested by guests, such as champagne, fax and copy services. Provide courteous service to telephone inquiries by responding to questions and/or forwarding to the appropriate department. Keep current with developments in the property by reviewing department emails Follow through with requests by working with Reservations, Owner Services, Accounting, Housekeeping, and Maintenance. Follow established Carriage House Accounting procedures. Verify all information on reservation including name, address, and method of payment, room rate, and dates of stay and make necessary changes. Notify Reservations, if necessary. Retrieve proper name and address verification and proper approval codes for cash/debit and credit card paying guests. Identify and record special billing instructions and notify Accounting. Post and adjust guest charges promptly to ensure proper recording of revenue. Follow daily shift procedures as outlined on attached daily checklists. Follow Yield Management procedures while making room reservations; adhere to rate/stay controls based upon availability, forecasted occupancy, and yield management calendar. Review daily reservations and assign rooms based on availability and special requests to ensure guest satisfaction and to maximize revenue. Accurately account for owner's time. Issue safety deposit box keys upon request in accordance with standard operating procedures. Provide effective key control and participate in matters relating to guest room safety. Encourage guest feedback by requesting them to complete a comment card before their departure. Conduct daily inspections of the Guest Services area, lobby, brochure racks, storage closet, conference room, fitness center, and business center making sure they are clean, orderly and in a safe condition. Stock and replenish mini mart in accordance with the attached Carriage House mini market guidelines. Maintain Guest Services supplies Provide efficient and courteous service to all Carriage House guests while taking reservations and/or assisting them at the Guest Services Desk. Book reservations while adhering to the open/closed dates and availability of rooms. Request and record arrival times and special requests. Aggressively up-sell to maximize revenue. Review all reservations for accuracy and email/mail confirmations within 24 hours. Process advance room deposits in accordance with standard procedures. File all reservation correspondence daily, neatly, orderly, and accurately. Accurately account for owner's time following the established CHTA Rules and Regulations. The Guest Services Representative will report directly to the Rooms Division Manager and the Assistant General Manager but will be responsive at all times to the General Manager, Department Managers and the Manager on Duty. Adhere to scheduled work hours and be punctual in reporting to supervisor if the schedule cannot be met to ensure staff coverage is arranged. Follow weekly schedule and assignment. Follow any change in schedule as directed by the Manager on Duty. The Guest Services Representative/Reservations Agent will be required to wear a uniform and nametag as provided by the company. The employee will be responsible to maintain the uniform and will present a neat, clean, and professional appearance at all times. At all times project a favorable image of the CHTA to the public. Enhance property's image by participating in local civic affairs and timeshare hotel activities. Develop and maintain a positive working relationship with vendors, contractors, consultants and neighbors so that the Carriage House is well represented and professionally presented. Adhere to policies and procedures as defined in the Employee Handbook. Keep the General Manager or Manager on Duty promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken. Perform other duties and responsibilities in a timely efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Maintain knowledge of the timeshare and hospitality industry by reading industry related periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions. Acquire and retain a working knowledge of the property's facilities, services and personnel to respond to and direct inquiries as requested Maintain a favorable working relationship with all employees to foster and promote a cooperative and harmonious working climate. Assist General Manager and Department Managers with special projects, as needed.

At Connections Housing, we are a trusted leader in providing comprehensive housing solutions for major events, conferences, and conventions worldwide. Our mission is to deliver exceptional service and create memorable experiences for our clients and their attendees. As a Connections Housing Reservation Agent, not only will you be working in a family like atmosphere with coworkers, but you will play a vital role in managing reservations and ensuring seamless accommodation arrangements for our valued clients. Job Summary: We are seeking an enthusiastic and detail-oriented Connections Housing Reservation Agent to join our team. In this role, you will be responsible for handling reservations and inquiries for event attendees, coordinating housing logistics, and delivering top-notch customer service. Your exceptional communication skills, problem-solving abilities, and dedication to providing outstanding experiences will contribute to the success of our clients' events. Key Responsibilities: Client Engagement: Provide exceptional customer service by promptly responding to client inquiries via phone, email, and other communication channels. Understand their unique housing needs, preferences, and event requirements to deliver personalized housing solutions. Reservation Management: Coordinate and manage the entire reservation process, including securing room blocks, negotiating rates, and ensuring room assignments align with attendees' preferences and event guidelines. Accommodation Logistics: Work closely with hotels, venues, and other stakeholders to ensure a seamless housing experience for event attendees. Coordinate transportation, rooming lists, special requests, and any necessary changes or modifications. Problem Solving: Act as a reliable resource for clients and attendees, addressing any issues or concerns promptly and effectively. Provide alternative housing options and offer solutions to ensure attendee satisfaction. Collaboration: Collaborate with internal teams to ensure seamless communication and execution of housing logistics. Share updates and important information to ensure a coordinated approach. Documentation and Reporting: Maintain accurate and up-to-date records of client interactions, reservations, and any related communication. Generate reports and provide insights to assist with strategic decision-making and process improvements. Industry Knowledge: Stay informed about industry trends, hotel rates, event requirements, and destination information to provide informed recommendations and deliver exceptional service. Benefits 401K, Major Medical, Dental, and Vision, PTO, and Paid Holidays Job Type: Full-time Hourly: $15.00 to $16.00 Qualifications Requires 2-4 years of experience in related field, preferably in hotel/travel call center Fluency in Spanish is highly preferred Hotel front office and/or group sales or service experience a plus Excellent communication, time management skills, the ability to work under pressure and meet deadlines on multiple projects Solid experience in Phone Etiquette Excellent interpersonal and communication skills (verbal and written) Uses initiative to identify root causes and solve problems Computer literate in Microsoft Windows applications required, specifically Excel and Outlook Must possess critical thinking and problem-solving skills Must be dependable with excellent attendance

It is the primary responsibility of the Front Desk Agent to provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. All duties are to be performed in accordance with departmental and Downtown Grand policies, procedures, and practices. POSITION RESPONSIBILITIES/DUTIES: Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting. Provide a warm and sincere greeting and farewell while recognizing guests appropriately and by name whenever available. Provide information about and encourage Downtown Grand Player Club sign ups. Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area. Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently. Register and settle guest accounts efficiently while adhering to all service standards. Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately. Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures. Resolve customer concerns and issues to ensure guest satisfaction while operating within established guidelines. Keeps management informed of the activities and status of the operation with emphasis on uncommon or possible issues. Other duties as assigned. MINIMUM REQUIREMENTS: High School Diploma or equivalent. One (1) year previous front desk experience preferred. One (1) year guest service experience with ability to provide courteous friendly and efficient service to all guests. Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals. Must be able to get along well with co-workers and work well as a team. Must adhere to image guidelines. Previous experience at a large resort. Must be able to comprehend all information and documentation. Must be able to obtain a Nevada Gaming License. Work varied shifts, including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Prolonged periods of standing. Must be able to lift up to 50 pounds at times. Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke. Follow all safety procedures as established by the company. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Ability to effectively and efficiently move around work area. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.

Responsible for performing all services necessary for hotel registrations, including greeting guests upon arrival, performing and tracking assignments of room checkouts, and ensuring receipt of payment. Compensation $15.00 hourly. Responsibilities Asset Protection and Compliance Adheres to all regulatory, company, and department policies and procedures. Verify credit cards for authorization using electronic acceptance methods. Secure, handle cash, make changes, maintain, and balance cashier's bank. Perform accurate, moderately complex arithmetic functions using a calculator. Accurately post charges to guest rooms using the computer. Hotel Operational Management Complete the registration process by accurately verifying, inputting, and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Non-verbally confirm the room number and rate. Code electronic keys. Provide key packets containing room keys and vouchers as appropriate. Team and Guest Relations Make an appropriate selection of rooms based on guests' needs. Greet guests immediately with a friendly and sincere welcome; use a positive, clear speaking voice; listen to and understand requests; respond with appropriate action; and provide accurate information. Acts as a role model to other Team Members, always presents oneself as a credit to Ellis Island Casino, Hotel & Brewery, and encourages others to do the same. Skills / Experience Must be at least 21 years of age or older. Literate and fluent in English. Ability to coordinate multiple tasks. Present a personable image. Communicate well with others and can speak clearly to be understood by guests. Team player with excellent customer service and interpersonal skills. Ability to train on PMS computer system. Must have mathematical abilities such as addition, subtraction, multiplication, and division. Must be able to work with the public in a fast-paced environment. Ability to promptly answer telephone calls using clear communication skills. Must be able to identify problems and quickly resolve issues. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physical Requirements The ability to stand and/or sit for prolonged periods. Use hands to handle objects, tools, or controls. The ability to lift and/or move objects weighing at least 25 pounds with or without assistance. Be comfortable with a moderate noise level in the work environment. This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values Service - Personalized, warm, and consistently exceptional customer service. Value - Committed to deliver quality products for great prices. Growth - Promote personal development and growth for all team members. Family - Create a family-like environment by staying close to our guests and our team members. Passion - Work with passion and enthusiasm every day.