Senior Client Engagement Specialist
H&R Block, Inc. job in New York, NY
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
This role is responsible for key elements to ensure a high level of success and client satisfaction with a newly established partnership between H&R Block and RIA referred clients. You will be focused on client experience, providing white glove service, keen assessment skills to ensure proper selection of Tax Advisor match with new client, primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client Service Professionals (CSPs) to establish clear understanding of communication and client experience expectations to win, retain and delight these referral clients from "Retail" Wealth Managers.
You will interface with the wealth managers from the partnered firms supplying updates on client status, answering questions as needed, and creating partnerships between the tax advisors in the program and the wealth managers to further the client experience.
This role is the first point of contact for all RIA referred clients to H&R Block. You will onboard all new clients in this market category and ensure this is done timely, thoroughly and with an attention to detail that will warrant a high level of client satisfaction while achieving retention of clients and additional referrals.
It would be even better if you also had...
* Previous experience in a financial services or Registered Investment Advisor (RIA) business.
* Familiar with H&R Block's tax training library
* Tax expertise is preferred, but not required
* Proficiency in Karbon (Accounting based AI-powered practice management software)
* Bachelor's degree or the equivalent through a combination of education and related work experience
What you'll bring to the team...
Client Experience & Escalation Management
* Oversight of managing expectations before, during, and after the experience, including escalations.
* Focus on transparent pricing and offering targeted additional products/services.
* Providing feedback on unique experiences around product, pricing, and new client experience.
Tax Professional Oversight
* Management of Tax Pro (TP) scheduling, roster/skillsets, client matching.
* Recruitment and development of new and current program Tax Professionals.
Referral & Lead Generation Strategy
* Client lead generation through high-touch interactions.
* Engaging financial advisors to increase direct referrals.
* Reviewing referrals and assisting with MyBlock creation.
Tax Planning & Consultations
* First point of contact for financial advisor inquiries and syncing for additional services.
* Management of mid-year and quarterly tax consultations.
Return Tracking & SLA Management
* Gathering return status from TPs.
* Uploading completed returns to Secure FTP or CRM tool
* Tracking return status to ensure service level agreement timeframe/date is met.
Your Expertise:
* Professional maturity - Ability to handle sensitive client information and interactions with discretion and confidence.
* Customer service experience - strong interpersonal and communication skills with a customer-centric mindset; seeks to understand and exceed client needs. Skilled in virtual and phone-based client facing interactions.
* Proficiency in Block systems - Appointment Manager and Work Center
* Proficiency in Microsoft Office Suite - Word, Excel and PowerPoint
* Training & Presentation Skills - Experience in successfully organizing, preparing, and delivering training content, managing projects, and presenting effectively (1:1 and group). Able to model and train others in delivering superior client service.
* Previous multi-unit leadership experience (in-person and virtual
* Strong analytical skills, proven ability to exercise good judgment and skilled decision making, excellent time management skills, ability to function successfully in a fast-paced environment with minimal supervision.
* High school diploma or equivalent
* 3 years minimum work experience
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $29.00/Hr.
This role is responsible for key elements to ensure a high level of success and client satisfaction with a newly established partnership between H&R Block and RIA referred clients. You will be focused on client experience, providing white glove service, keen assessment skills to ensure proper selection of Tax Advisor match with new client, primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client Service Professionals (CSPs) to establish clear understanding of communication and client experience expectations to win, retain and delight these referral clients from "Retail" Wealth Managers.
You will interface with the wealth managers from the partnered firms supplying updates on client status, answering questions as needed, and creating partnerships between the tax advisors in the program and the wealth managers to further the client experience.
This role is the first point of contact for all RIA referred clients to H&R Block. You will onboard all new clients in this market category and ensure this is done timely, thoroughly and with an attention to detail that will warrant a high level of client satisfaction while achieving retention of clients and additional referrals.
Auto-ApplySeasonal, Operations Technical Specialist
H&R Block, Inc. job in Piscataway, NJ
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$18.46 - $27.69
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyStrategic Account Manager, Food & Beverage
New York, NY job
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square's largest sellers in the Food and Beverage vertical. The Strategic Account Management program establishes, retains, and grows Square's most valuable and engaged sellers.
You will work with business owners and c-level executives to find creative ways for Square's first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams.
The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify "mutual win" opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.
You Will
Manage a book of 50 Strategic Food & Beverage Sellers in New York City area and across the East Coast
Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
Serve as the voice of the upmarket seller with Product Teams
Act as a consultant and partner to high value restaurant sellers to accomplish their goals
Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
Partner with Strategic Account Executives on high-growth deals
Negotiate pricing for use-case expansion and retention of your sellers
Provide white glove client service and troubleshooting to ensure resolution of seller issues
Inform operations and program design for this segment at scale
Conduct quarterly business reviews with various stakeholders
You Have
5+ years of relevant Account Management experience
Experience Managing, retaining and growing a book of business
Consistent over-performance on key sales or customer success metrics
Remarkable discovery skills with customers based in genuine curiosity about their business
A technical solutioning framework, including the ability to conduct requirements gathering
Proven experience managing multiple projects internally with engineering, product and finance teams
Contract and/or pricing negotiations experience with external senior stakeholders
Excellent written and verbal communication skills
Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
Restaurant experience and/or F&B Technology experience preferred
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: ($135,200 - $202,800)
Zone B: ($125,800 - $188,600)
Zone C: ($119,000 - $178,400)
Zone D: ($108,200 - $162,200)
Amounts listed above include target variable compensation.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Auto-ApplyEnterprise Account Executive
New York, NY job
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role:
Craft Deal Strategy: Develop and pitch powerful sales narratives that educate prospective partners of Block's value proposition. Effectively communicate with senior decision makers at the largest brands in the world.
Represent Square: Represent Square to top-tier Enterprise clients with executive presence and as a thought-leader in the payments and point of sale landscape.
Lead Complex Deals: Be responsible for complex and often first-of-kind deal negotiation and execution for Square through methodical deal management based on pipeline organization, driving urgency, and aligning with partners on opportunities of mutual interest.
Build Block's Network: Represent Square at industry events, trade shows and networking functions. Develop and grow Block's enterprise relationships with leading brands, including their senior executives.
Be a Team Player: Lead with curiosity and empathy. Work closely with cross-functional teams to drive deals forward, including Finance, Risk, Legal, Product, Account Management; and with external partners' cross-functional executives.
You Will:
Sell the Square platform to Enterprise level customers
Build trust and credibility by showing C-level executives (CFO, CIO, CTO, and VPs) how Block's brands, products, and people are advancing economic empowerment
Oversee the sales cycle from prospect to close and partner with other teams to provide a smooth onboarding
Be a creative, trusted advisor for both clients and internal partners
Work with Payments, Product, and Marketing teams to channel the customer voice internally, impact product roadmaps, and ensure our solutions meet the needs of the market
Excel in operating in a dynamic environment that is prone to change
Apply AI to nearly everything you do
Achieve and exceed bi-annual sales goals
Travel: ~40%
You have:
9+ years in a qualifying or prospecting role
A BA/BS degree or relevant experience
An interest in being a relationship builder, collaborative partner, and dynamic project manager
Technical sales experience on deals that require integrations and/or custom development
The ability to drive deals independently in a fast-paced, ever-changing environment
Experience selling a complex ecosystem of SaaS products
An ability to translate complex business concepts into concise and easy to understand conversations, and put structure to ambiguous, unstructured problems
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: ($217,800 - $326,800)
Zone B: ($202,600 - $303,800)
Zone C: ($191,700 - $287,500)
Zone D: ($185,200 - $277,800)
Amounts listed above include target variable compensation (OTE).
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Auto-ApplyBusiness Developer
New York, NY job
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Reseller Channel Partnerships team is responsible for defining, establishing, and scaling Square's growth via channel distribution partners. Reporting to the Head of Reseller Channel Partnerships, we are looking for an experienced business development manager to define and execute Square's partnership strategy with the Global Reseller Community. We view Resellers as a significant, untapped distribution channel for Square, and are looking for someone with the track record and relationships in this space to define and execute our approach. This is a highly visible position, with regular exposure to company leadership.
You Will
Hunt! Recruiting Resellers is the number one focus of the role
Focus on driving distribution of Square's products through the Global Reseller Community.
Lead all aspects of deal execution with independence and autonomy: identifying and prioritizing targets, meeting with prospects, business case development, deal structuring, negotiating terms and contracts, closing/signing, and partnership launch
Partner with internal teams, spanning Product Management, Marketing, Finance, Sales, Legal, and more
Be accountable for the business results of your partnerships
You Have
5+ years of experience in signing, launching, and growing distribution partnerships with ISO's, ISV's and VAR's that have resulted in measurable new customer acquisition and revenue growth
Deep understanding of the Global Reseller landscape, market dynamics, and key issues
Strong analytical skills with ability to demonstrate return on investment for partner initiatives
Excellent project management skills and ability to lead cross-functional, global initiatives
Strategic thinking with ability to identify and capitalize on new growth opportunities
Outstanding communication and stakeholder management skills
Preferred Qualifications:
Background in fintech or payments industry
MBA or equivalent advanced degree
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Auto-ApplyFulfillment Lead
New York, NY job
Contribute to the professional standing and profitability of the company by providing effective fulfillment leadership, supplying customers with outstanding service and results, as well as meeting the performance standards of this role. These are achieved by consistently recruiting, pro-actively promoting, and job-matching qualified candidates to relevant clients. Additionally, this role includes expanding our candidate base through ongoing networking and satisfaction checks. Associates participate as productive employees in a collaborative environment. Participation includes complying with all company policies, sales strategies, revenue projections, systems mastery, and maintaining teamwork, reliability, professionalism, and work quality. Acts as the primary liaison between leadership, fulfillment staff and operations team to ensure fulfillment delivery standards, and uphold compliance, ultimately contributing to branch profitability and long-term client retention.
SUPERVISION EXERCISED:
Fulfillment Leads will share their job-related knowledge, direction and resources with fulfillment staff to support candidate onboarding and overall placement success.
MEAL & REST BREAKS:
Take all required meal and rest breaks as defined by local and state law
ESSENTIAL DUTIES AND FUNCTIONS:
The percentage of time performing the essential duties may fluctuate under special circumstances.
* Fulfillment Leadership (40%)
* Lead daily recruiter and global resource huddles to align priorities, job orders, and pipeline health.
* Monitor and support job order delegation, ensuring balanced workloads and optimal fulfillment performance.
* Serve as the first point of support for fulfillment-related questions, challenges, and escalations.
* Partner with the Assistant Branch Manager or Branch Manager to align recruiting strategy with client expectations, supply level needs, and branch goals.
* Oversee job prioritization, placement execution, timesheet approvals, and payroll accuracy.
* Track and analyze KPIs (fill rates, speed to fill, retention rates) and implement performance improvements.
* Maintain ATS/CRM data integrity and ensure compliance with system usage standards.
* Ensure talent pipelines are aligned with client forecasts, skill needs, and industry trends.
* Champion candidate engagement and retention strategies, including referral programs and feedback loops.
* Proactively address client or candidate issues to maintain trust and service quality.
* Individual Contributions (60%)
* Consistently meet and exceed all performance standards set forth monthly and year to date. (ongoing)
* Actively participate in an interactive, supportive and developmental team environment by working remotely and/or from a designated Company location as required, in accordance with company Policy. The number of days per week in each environment may vary based on the needs of the company, the division, branch, and/or personal performance needs. (ongoing)
* Actively service clients and candidates as required to secure temporary and direct hire placements, ensuring regular post placement follow up with temporary associates occur, all which is required for commission eligibility. (ongoing)
* Maintain accurate attendance records. (
* Review individual performance with leadership weekly, monthly, quarterly, and annually. (5%)
* Complete assigned ongoing training and development. (
* Prioritize and plan daily, weekly, monthly activity blocks to meet Key Performance Indicators and Performance Standards. (5%)
* Consistently perform client fulfillment actions to maintain and grow customer relationships (20%), including but not limited to:
* Accurately match pre-qualified candidates to job orders and write attractive and accurate profiles of submitted candidates.
* Immediately consider, recommend, and submit all qualified candidates to job orders
* Coach candidates in their job search and provide clear instructions.
* Complete weekly and monthly candidate retention and one-on-one meetings using our QC tools.
* Respond timely to customer outreach, requests, ideas, suggestions and grievances.
* Consistently maintain a pipeline of qualified and interested candidates for pro-active promotion and placement with relevant clients (30%), including but not limited to:
* Recruit candidates through job ad writing, social networking, databases, and community outreach
* Interview, provide job-search advice, and follow-up weekly
* Job match and recommend candidates to job orders and teammates regionally
* Complete reference checks and other client-specified screenings
* Comply with company policies, Quality Manual, Documentation Standards, and system procedures in the company-provided systems. (ongoing)
PRIOR EXPERIENCE:
* Three years or more of similar fulfillment experience or completion of an in-house training program.
* No more than two jobs (2 companies) in the recent two years.
* Paid in a prior position on a commission or bonus plan, based on performance or goals.
WORK ENVIRONMENT & MENTAL REQUIREMENTS:
The requirements described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without reasonable accommodation.
* Stay focused and productive when working onsite, in a team environment, independently or remotely.
* Interact with a variety of individuals positively and collaboratively.
* Employ emotional intelligence during change management of procedures and policies and when receiving feedback.
* Perform under pressure with conflict situations, multiple tasks with competing deadlines, and complex problems.
* Respond with good judgement to negative or demanding customer and employee feedback.
* Understand, remember, and follow instructions, written, on video, and verbal.
* Intelligence to learn new procedures and tools quickly and apply them accurately.
* Communicate with and work in proximity to employees, clients, and candidates weekly.
* Collect and enter data in the assigned systems each day.
* Comprehend and navigate digital information systems, files, and videos.
* Participate in client meetings at their locations, as needed.
COMMUNICATION SKILLS (digital, written & verbal):
* Consistent grammar, spelling, and sentence structure
* Comprehensible
COMPUTER/SYSTEM SKILLS REQUIREMENTS:
* Type 36 WPM.
* Basic level in using MS Office Excel, Word, and Outlook.
* Current proficiency using the internet.
* Current proficiency in navigating, documenting, and utilizing similar processing systems for Applicant Tracking, Sales, Marketing, or Customer Service.
EDUCATION, CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS:
* None
PHYSICAL REQUIREMENTS (for each requirement indicate % of the time):
The percentage of time performing physical requirements may fluctuate based on any reasonable accommodations.
* Speaking 50%
* Hearing 50%
* Standing 15%
* Sitting 90%
* Driving 5%
* Repetitive Motion 30%
* Air & Public Travel
* Operating Equipment 2%
* Lifting 2%.
* Carrying 5%
* Twisting 5%
* Bending 5%
Principal Product Designer, Enterprise Menus
New York, NY job
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Menu Management team defines the core experiences that shape how restaurants and hospitality sellers manage their menus across every channel. From POS to online ordering, these tools are the backbone of how sellers represent their offerings, maintain consistency across locations, and deliver seamless experiences for staff and diners alike.
We're looking for a Principal Designer with deep systems thinking, vision, and craft to shape the future of enterprise menu management and intelligent restaurant operations at scale. You'll partner with cross-functional leaders across Product, Engineering, Research, and Data Science to define strategic direction, drive cohesive design execution, and champion the seller experience.
As one of the most senior design leaders in this space, you'll set a high bar for ambition and craft, mentor other designers, and push the boundaries of what's possible with design and AI.
You Will
Drive vision and strategy for the end-to-end menu management experience across Square's Food & Beverage platform, with a focus on multi-location, enterprise, and franchise operations.
Shape data-driven interfaces that simplify complex workflows like bulk updates, menu versioning, and hierarchical permissions.
Explore and integrate AI-assisted tools that help sellers create, optimize, and maintain menus across multiple channels and locations with greater speed, accuracy, and insight.
Champion the seller experience, deeply understanding the operational complexity of multi-unit restaurants, franchises, and hospitality groups.
Collaborate cross-functionally with Product, Engineering, Research, and Data Science to define roadmaps, align on priorities, and deliver impactful, high-quality design.
Mentor and elevate designers across levels, fostering a culture of craft excellence, learning, and feedback.
Contribute to shared systems, partnering with the broader Design Systems team to evolve menu-related patterns and reusable components that scale across surfaces and seller types.
Measure and communicate impact, using qualitative and quantitative data to inform priorities and validate design decisions.
You Have
10-12+ years of product design experience, including leadership on complex, cross-functional initiatives in SaaS or platform environments.
A portfolio demonstrating systemic thinking, deep UX craft, and examples of designing or integrating AI and automation into enterprise-scale workflows.
Excellent storytelling skills, with a "show, don't tell" approach to aligning stakeholders through narrative and prototypes.
Proven ability to shape long-term vision while driving near-term delivery.
3+ years of experience mentoring and developing other designers, with recognized influence across teams or organizations.
Comfort navigating complex organizations, making informed tradeoffs, and iterating quickly toward clarity and outcomes.
Curiosity and fortitude to challenge assumptions, explore new ways of working, and proactively uncover new opportunities for design.
Even better
Familiarity with restaurant or hospitality operations, including menu complexity, modifiers, inventory dependencies, and compliance needs.
Experience designing or prototyping with AI/ML systems, particularly natural language or recommendation interfaces.
Experience shaping multi-year product roadmaps and influencing organizational strategy.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Auto-ApplyVirtual Currency Regulatory Counsel
New York, NY job
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
We are seeking an experienced Virtual Currency Regulatory Counsel who is excited to help shape the future of money. As part of our Counsel team, you'll be at the center of cutting-edge developments in payments, digital assets, and financial technology. You'll partner with Compliance, Policy, Risk, Product/Product Counsel, and Engineering to solve regulatory challenges creatively-making sure innovation and compliance go hand in hand.
You'll advise on first-of-their-kind products, interpreting evolving regulations, and working directly with regulators and industry groups to help chart the path forward for virtual currency and virtual currency-adjacent developments at Block.
You Will
Be the go-to regulatory advisor on all things virtual currency.
Guide product teams on how to launch and scale offerings in compliant and creative ways.
Help navigate federal and state regulatory frameworks (FinCEN, CFPB, NYDFS, CA DFPI and more).
Represent us in regulatory discussions, exams, and industry forums.
Advise on licensing and registration for money services businesses, including advising on the differences between regulated and unregulated activity, and substantive virtual currency matters related to bitcoin, stablecoin, USDC, the Lightning Network, and solana.
Collaborate with Compliance and Engineering to build/enhance controls that meet regulatory expectations while staying user-friendly and scalable.
Track legislation, regulatory guidance, and enforcement trends-and translate them into actionable insights for the business.
Draft and negotiate commercial agreements with crypto and payments partners.
Train and empower teams across the company with knowledge on digital asset laws and regulatory strategy.
You Have
JD degree and membership in good standing with at least one state bar.
6+ years of experience advising on financial regulatory matters.
Deep knowledge of virtual currency, money transmission regulations, and the Bank Secrecy Act.
Comfort working at the intersection of law/regulation, product, and technology.
A business-minded lawyer who can spot risk but also propose solutions.
Clear communicator who can explain both complex regulatory requirements and expectations to partners and engineers, as well as Block's products to regulators and auditors.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Auto-ApplyTerritory Account Executive - New York City
New York, NY job
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is looking for a Territory Account Executive to join our newly established field sales organization. Our goal is to bring a local experience to our Sellers (aka customers/merchants) everywhere. You will engage with our Sellers in a relevant and authentic way, demonstrate Square's mission of economic empowerment and provide a truly local presence.
This individual contributor sales role will work with restaurants, retailers and service based businesses in our largest and highest potential markets. THIS IS A HUNTER AND FIELD BASED SALES ROLE. You will build a vision and strategy plan for winning market share in your city. You will collaborate to create a build top of funnel leads, referrals, connect with local partners, attend/host local events within your community to generate new business, kickstarting the flywheel and build Square's brand awareness within your city. This role requires excellent communication skills, persistence, and a strong ability to build rapport with sellers to negotiate and close complex deals both remotely and in person.
You Will
Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem
Get to know the active Square Sellers within your community - keep a pulse on their account health and partner with account management and customer support, and generate referrals
Engage and partner with onboarding teams to ensure Sellers are implemented successfully
Build a sustainable, top of funnel pipeline through a combination of tactics - walking your city and performing 50-60 drop-ins a week to prospective sellers, create a referral channel with active Square sellers, strategic partnerships or local community associations
Develop a strong on-hands skill of demo and onboarding of Square hardware and software solutions
Work with our channel sales team to identify complementary partners in your market for referrals and build that referral channel
Cultivate a deep understanding of the business and technology needs of our primary vertical markets (restaurants, retail and services)
Achieve and exceed monthly sales goals and key performance indicators (KPIs) - we are big on metrics
Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes
You Have
3+ years of sales experience in a full cycle closing role with field sales experience
Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
Ability to drive deals independently in a fast-paced, dynamic environment
Business development experience (e.g. hunting and cold calling)
Since this is a field position, you must have reliable transportation and live in the market you are serving
Residence within 50 miles of the posted office location
A collaborative and team player mentality
Prior Salesforce experience or equivalent
Even better:
2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)
Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: ($148,700 - $223,100)
Zone B: ($138,300 - $207,500)
Zone C: ($130,900 - $196,300)
Zone D: ($123,400 - $185,200)
Amounts listed above include target variable compensation.
Auto-ApplySenior iOS Engineer
New York, NY job
TIDAL was founded for artists by artists as the next innovative streaming platform to bring value back to the music industry. We empower artists with the products, resources, services, and content required to take control of their careers and connect more deeply with fans. Available in over 60+ countries, TIDAL continues to help artists break down economic barriers to continue creating what's next in culture. TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.
The Role
At TIDAL, a global music streaming platform owned by Block, we are committed to empowering artists and delivering unparalleled music experiences to fans. We are looking for an iOS Engineer who thrives in product development and is passionate about making a real difference in the music industry. You'll join our mobile team, a highly collaborative group of iOS and Android engineers, working closely with product, design, and backend teams in cross-functional sprints.
This role is perfect for someone who combines deep technical expertise with a love for building impactful features that reach millions of users. If you're a high-capacity mobile engineer who enjoys leveraging AI-powered tools to move fast and deliver quality, we'd love to meet you.
You Will
Ship high-quality, durable, and well-tested code at a fast, exciting cadence
Deliver features that reach millions of TIDAL customers around the world
Build new functionality that provides real value for music fans and empowers artists
Collaborate with Android engineers and backend developers to deliver innovative solutions
Use AI development tools to accelerate delivery and enhance code quality
Participate in design and product discussions, shaping the future of TIDAL's mobile experience
Mentor and support teammates, fostering a culture of technical excellence and growth.
Write and maintain automated tests to ensure product reliability
You Have
Bachelor's degree in Computer Science or equivalent practical experience, plus ~5 years of relevant industry experience
Deep technical expertise in iOS development with Swift (Objective-C experience is a plus)
Proven ability to write readable, maintainable, and well-crafted code
Experience leveraging AI-assisted development tools in your workflow
Strong understanding of iOS frameworks like SwiftUI, UIKit, AVFoundation, and CoreAudio
A commitment to continuous improvement for yourself, your team, and our codebase
Excellent communication skills and the ability to collaborate across disciplines
Experience mentoring and growing other engineers
Passion for music and creating tools that support artists and fans
Technologies We Use and Teach
Languages: Swift, Objective-C, Kotlin (we collaborate closely with our Android counterparts!)
Frameworks: SwiftUI, UIKit, SQLite, Accessibility, AVFoundation, Core Data
Testing: Unit tests, UI tests, integration tests
AI Tools: Goose, Cursor, Claude Code for accelerated and high-quality development
Others: CI/CD pipelines, feature flagging, and modern development practices
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Auto-ApplyBusiness Strategic Finance Manager
New York, NY job
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
We are seeking a Finance & Strategy Manager to join Block's Business Strategic Finance team, partnering with Square or Cash App product, marketing, data science, machine-learning, and risk teams to influence strategic decisions and business planning processes, develop financial models, and analyze market opportunities. This is a hands-on, high-impact role: You bring a foundation in traditional finance (investment banking, investing, or strategy), combining deep analytical rigor with strategic vision to guide investment decisions, shape product roadmaps, and influence senior leaders. Success requires intellectual curiosity, the ability to navigate ambiguity, and the confidence to drive change even when playbooks don't yet exist.
We are hiring for multiple roles across Square and Cash App covering the following product areas:
Square SaaS: Square's portfolio of SaaS products designed to give time back to our customers through innovative software solutions.
Square Loans: Square's flagship commercial lending product providing sellers with flexible capital to meet their business needs.
Cash App Lending: Cash App's BNPL product on Cash App Card, a fast growing part of its consumer lending portfolio.
Square Financial Services: Block owns a bank that it uses to support its lending, deposit, and payments products.
By applying for this role you are indicating your interest in one of the above coverage areas. Role preferences can be provided during initial discussions.
Candidates can sit in any Block office in the US or be remote from any US state with the exception of Alaska.
You Will
Act as the key Strategic Finance partner for your coverage area - owning planning, forecasting and results analysis; while setting the financial and strategic narrative for our business.
Lead strategic planning by translating internal data, market trends, and competitive intelligence into investment theses and product priorities.
Directly influence product strategy and insights that drive long-term growth
Model unit economics and scenario analyses that clarify trade-offs and unlock new revenue or margin opportunities.
Distill complex findings into concise narratives and visualizations for executive-level decisions.
Drive cross-functional projects (Marketing, Product, Business Intelligence, Risk, Legal) from problem framing through recommendation and execution.
Champion rigorous analytics, building dashboards, SQL queries, and automated reporting to surface insights at scale.
Operate with a high degree of autonomy while partnering cross-functionally to turn complex data into clear, actionable recommendations.
Mentor teammates and help evolve Finance & Strategy best practices across Block
You Have
4+ years in investment banking, private equity, strategic or corporate finance or management consulting (tech or financial-services focus is a plus).
Demonstrated intellectual curiosity: you probe beneath the surface and connect seemingly disparate data to form a strategic point of view.
Proven ability to influence senior stakeholders through crisp storytelling and data-driven recommendations.
Mastery of Excel / Google Sheets and comfort with SQL
Track record of operating autonomously: defining problems, structuring analyses, and driving to outcomes without clear precedent or a defined playbook.
Experience leading projects with multiple cross-functional partners in fast-paced environments.
Passion for Block's broader purpose of Economic Empowerment and a commitment to building inclusive financial products.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page
Auto-ApplyBookkeeper - Franchise Location
H&R Block, Inc. job in Bergenfield, NJ
What you'll do... Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere. What you'll bring to the role:
* Post financial transactions into subsidiary books and general ledgers
* Reconcile and balance accounts
* Generate and analyze financial statements
* Prepare and process payroll
* Generate 1099s and W2s and calculate and prepare tax statements
* Communicate with clients, client suppliers, vendors and banking contacts
* Assist in client retention and client growth opportunities
Your Expertise:
* High school diploma or equivalent
* National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications
* 1-3 years of bookkeeping experience
* Knowledge of bookkeeping practices and generally accepted accounting principles & procedures
* Ability to correctly interpret and apply complete instructions, policies and regulations
* Ability to treat confidential information with professionalism and discretion
* Analytical skills and an eye for details
* Strong organizational and time-management skills with the ability to multi-task and work independently
It would be even better if you also had...
* Experience with Xero accounting software
* This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$15.00 - $15.00/Hr.
Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere.
What you'll bring to the role:
* Post financial transactions into subsidiary books and general ledgers
* Reconcile and balance accounts
* Generate and analyze financial statements
* Prepare and process payroll
* Generate 1099s and W2s and calculate and prepare tax statements
* Communicate with clients, client suppliers, vendors and banking contacts
* Assist in client retention and client growth opportunities
Your Expertise:
* High school diploma or equivalent
* National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications
* 1-3 years of bookkeeping experience
* Knowledge of bookkeeping practices and generally accepted accounting principles & procedures
* Ability to correctly interpret and apply complete instructions, policies and regulations
* Ability to treat confidential information with professionalism and discretion
* Analytical skills and an eye for details
* Strong organizational and time-management skills with the ability to multi-task and work independently
Auto-ApplyTax Preparer Assistant
H&R Block, Inc. job in Jersey City, NJ
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
It would be even better if you also had...
* Additional course work in math, accounting, or finance
What you'll bring to the team...
* Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
* Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
* Ensure all H&R Block clients are receiving superior service
* All other duties as assigned
Your Expertise
* High school diploma or equivalent
* Reading and math skills required to begin and finish the tax return interview
* Ability to communicate effectively in person and on the phone
* Previous experience with Windows-based computer programs
* Additional state and local requirements may apply
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $27.00/Hr.
Sponsored Job
#28103
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Auto-ApplyVP, Engineering
New York, NY job
Celebrating 20 years, Ladders delivers more $100K+ job interviews to our 8M members. As a leader in applying AI to the job search, we're always innovating better ways to make your job search shorter and more productive. We're a profitable, small, collaborative, venture-backed business based in New York City.
VP, Engineering
The VP, Engineering will own the end-to-end engineering function for a New York-based product and platform team. This leader will be responsible for building and scaling the technology organization that powers a high-traffic consumer marketplace, an employer/recruiter platform, and a rapidly expanding suite of Generative AI-driven career tools.
This is a New York, NY-based hybrid role.What You'll Do
Lead a NYC-based engineering team (and distributed collaborators) responsible for the core job marketplace, user experience, personalization, and internal platforms.
Architect and deliver an ambitious product roadmap that includes; dynamic resume and cover letter generation, deep, structured company and job data to power search and matching and agentic, AI-powered “career coaching” experiences for job seekers
Build and scale world-class engineering teams, processes, and systems that allow the company to ship quickly, safely, and with high quality.
Partner closely with Product Design, Data, and Operations to define technical strategy and translate business goals into scalable, resilient systems.
This is a highly visible leadership role for someone who wants to hire the best talent in the market, move fast, and win.
Responsibilites
Technical Leadership & Strategy
Define and own the engineering vision, strategy, and operating model in partnership with the executive team.
Drive the technical roadmap for a modern, cloud-native, high-scale web and mobile platform.
Champion the design and implementation of Generative AI and ML systems into user-facing experiences and internal tools.
Team Building & People Leadership
Build, lead, and mentor a high-performing NYC-based engineering organization, including engineering managers and senior ICs.
Attract and retain top engineering talent; establish a strong recruiting brand and a rigorous hiring bar.
Foster a culture of ownership, psychological safety, and high performance with clear standards and accountability.
Execution & Delivery
Ensure the engineering organization consistently delivers against the product roadmap with predictable velocity and quality.
Implement best-in-class practices for architecture, testing, observability, incident management, and reliability.
Balance short-term product delivery with long-term platform investments (data, infrastructure, and shared services).
Stakeholder Management & Cross-Functional Collaboration
Work closely with Product, Design, Marketing, Sales, and Customer Success to align on priorities and tradeoffs.
Translate complex technical concepts into clear language for non-technical stakeholders and the board.
Represent engineering in company-wide planning, forecasting, and strategic initiatives.
Requirements
Experience
10+ years of progressive engineering experience, including 5+ years leading engineering teams at the Director/VP level or equivalent.
Proven track record scaling engineering organizations supporting consumer web/mobile products or marketplaces; experience with two-sided platforms is a plus.
Hands-on experience building or integrating AI/ML products, ideally including Generative AI (LLMs, retrieval-augmented generation, recommendation systems, or similar).
Strong background working in high-growth environments where speed, experimentation, and iteration are critical.
Technical & Leadership Skills
Deep understanding of modern web architectures, distributed systems, and cloud infrastructure.
Strong opinions on engineering best practices: testing strategy, CI/CD, observability, performance, and security.
Demonstrated success hiring, developing, and retaining top engineering talent in competitive markets like NYC or similar hubs.
Ability to build and manage a multi-level org (ICs, tech leads, EMs) and evolve structure as the company scales.
Leadership Qualities
Ruthless prioritization skills; capable of making tradeoffs between speed, quality, and scope.
Data-driven and product-oriented mindset, comfortable using metrics to guide strategy and decision-making.
Strong communication and executive presence; comfortable working closely with founders, C-suite, and external stakeholders.
Low ego, high ownership mentality with a bias toward action and “win together” mentality.
Location
Based in (or willing to relocate to) the New York City area, with regular in-office collaboration with the engineering and product teams.
Benefits & Why Join
Own the Engineering Function
Step into a true VP seat with broad scope and autonomy, reporting at the executive level and shaping both technology and product direction.
Build the Next Generation of Career Tools
Work on an ambitious roadmap made possible by Generative AI: dynamic resume/cover letter generation, rich job and company intelligence, and agentic career coaching that can support millions of professionals.
Massive, Timely Market Opportunity
Help professionals navigate peak job insecurity at a time when demand for smart, AI-powered career tools is surging. Your work will have direct, tangible impact on people's financial and professional lives.
World-Class Talent & Culture
Lead a high-caliber engineering team in NYC, set the bar for excellence, and build a culture that is fast, thoughtful, and deeply collaborative.
Growth & Upside
Join a scaling company in a critical stage of evolution, with the opportunity for significant professional growth, influence, and impact.
$275,000 - $350,000 a year
If you're an engineering leader who loves building great teams, shipping generative-AI-powered products, and winning in a competitive market, this is a chance to own the build-out of a category-defining platform from the inside.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyBlock Advisors Receptionist
H&R Block, Inc. job in Succasunna, NJ
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $27.00/Hr.
Sponsored Job
#31417
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Auto-ApplyStaff iOS Engineer
New York, NY job
TIDAL was founded for artists by artists as the next innovative streaming platform to bring value back to the music industry. We empower artists with the products, resources, services, and content required to take control of their careers and connect more deeply with fans. Available in over 60+ countries, TIDAL continues to help artists break down economic barriers to continue creating what's next in culture. TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.
The Role
At TIDAL, a global music streaming platform owned by Block, we are committed to empowering artists and delivering unparalleled music experiences to fans. We are looking for an iOS Engineer who thrives in product development and is passionate about making a real difference in the music industry. You'll join our mobile team, a highly collaborative group of iOS and Android engineers, working closely with product, design, and backend teams in cross-functional sprints.
This role is perfect for someone who combines deep technical expertise with a love for building impactful features that reach millions of users. If you're a high-capacity mobile engineer who enjoys applying AI-powered tools to move fast and deliver quality, we'd love to meet you.
You Will
Propose, define, and lead large, high-impact technical initiatives that affect multiple teams across TIDAL and Block
Drive the architectural evolution of our iOS system, ensuring scalability, performance, and long-term success
Define ways to accelerate yourself, others, and the organization through the use of AI technologies
Collaborate with Android engineers and backend developers to deliver innovative solutions that provides real value for music fans and empowers artists
Participate in design and product discussions, shaping the future of TIDAL's mobile experience
Mentor and elevate teammates through thoughtful feedback, technical guidance, and pair programming
Represent TIDAL in broader technical discussions with senior engineers and leaders across Block
You Have
Bachelor's degree in Computer Science or equivalent practical experience, plus ~12 years of relevant industry experience
Deep technical expertise in iOS development with a track record of organizational impact
Experience successfully leading and delivering large-scale technical initiatives across multiple teams
Experience leveraging AI-assisted development tools in your workflow
A commitment to continuous improvement for yourself, your team, and our codebase
Proven ability to influence technical direction across organizational boundaries.
Demonstrated excellence in technical communication and relationship-building across disciplines
Experience mentoring and growing other engineers
Passion for music and creating tools that support artists and fans
Technologies We Use and Teach
Languages: Swift, Objective-C, Kotlin (we collaborate closely with our Android counterparts!)
Frameworks: SwiftUI, UIKit, SQLite, Accessibility, AVFoundation, Core Data
Testing: Unit tests, UI tests, integration tests
AI Tools: Goose, Cursor, Claude Code for accelerated and high-quality development
Others: CI/CD pipelines, feature flagging, and modern development practices
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Auto-ApplyIntern - Junior Accountant - CPA Firm
New York, NY job
Intern - Junior Accountant - CPA FirmWe are a small CPA firm in the Bronx, New York, with a tight-knit and competent staff. We are currently seeking an objective, highly skilled Junior Auditor Intern. This Internship position offers candidates the opportunity to gain valuable on-the-job training and experience related to the Auditing career field. Interns will work part-time with the opportunity for a full-time position.
Experience working on audits, reviews, and/or compilations in a CPA firm with expertise using CaseWare/PPC SMART Practice Aids (or similar engagement software) would be a plus. Responsibilities:
Conduct assigned audits and other assurance engagements successfully from start to finish while adhering to applicable professional standards.
Prepare planning documents and perform an overall risk assessment of assigned clients.
Perform internal control testing procedures.
Obtain and review audit evidence ensuring audit conclusions are well documented.
Identify and communicate issues discovered during the engagement and recommend solutions.
Preparation of financial statements, footnotes, and any supplemental information
Communicate assigned tasks to the engagement team clearly and concisely to ensure high-quality, accurate, and efficient results.
Actively participate in learning and development opportunities, formal learning (CPE), and training programs.
Qualification
Students must actively enroll in a degree program in accounting, finance, or a related field and maintain good academic standing.
Demonstrated problem-solving skills, planning, organizing, and strong attention to detail.
Ability to work independently and as part of a team
Good communication skills (listening, verbal, written)
Authorized to work in the US
Ability to multi-task in a fast-paced, results-oriented environment
Proficiency in Microsoft Office Applications, including Word, Excel, and Outlook.
Knowledge of Pivot Table is a must.
Benefits
Dental Insurance
Disability insurance
Health insurance
Work in Office required:
Office location: Bronx NY
Schedule:
Monday - Friday
Time: TBD
Education:
Actively enrolled in a degree program in accounting, finance, or a related field.
Office Location:
Bronx New York
Please submit your resume and cover letter to ***********************. Compensation: $17.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
Auto-ApplyMulti-Store Manager
Linden, NJ job
Replies within 24 hours In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.
Under general supervision and in accordance with established company policies and procedures, the Multi Store Manager (MSM) participates in the management activities (staffing, productivity, tax prep work and marketing) for various offices within an assigned district. This position manages the day-to-day activities of seasonal team members assigned to several store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business
What you'll do here:
Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area. Manages leads from JHNet and other sources.
Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords.
Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area.
Skills you'll bring for success:
CPA certificate preferred or alternatively Masters in Accounting with 5 years experience
Course of study in management or in tax preparation and/or accounting preferred.
Two years' previous management or supervisory experience required.
Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.
Compensation: $40.00 - $50.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
Auto-ApplyManager, Consumer Strategy and Insights
New York, NY job
WeightWatchers is a global digital health company.
We are the #1 doctor-recommended - and most clinically studied - behavioral weight health program in the world. For sixty years, WeightWatchers has helped millions build healthy habits and live happier, healthier lives.
As the science of weight health rapidly evolves, so does WeightWatchers. Today we are developing new clinical pathways for medication access, creating behavioral programs for chronic health conditions, integrating third-party services, and enhancing product personalization.
WeightWatchers has embraced technology, with our mobile app now the primary tool for most members. While we continue to perfect our digital product, we are also designing new in-person experiences. With these diverse member touchpoints, our potential for impact has never been greater.
Who we are:
The Consumer Strategy and Insights team at WeightWatchers is the central hub for understanding the company's members and prospective members. The team's primary role is to develop and implement consumer-centric strategies that drive business growth and innovation. They do this by combining qualitative and quantitative research to uncover deep insights into consumer behavior, motivations, and needs.
This team works cross-functionally, collaborating with product, marketing, and experience teams to ensure that the voice of the consumer is represented in all key business decisions. Ultimately, the team's goal is to ensure that WeightWatchers' products and services are highly relevant and effective for its current members and members for the future.
What you will do:
The Manager, Consumer Strategy and Insights will be a key contributor to our strategic decision-making. You'll provide deep insights into consumer behavior, market and product trends, and the competitive landscape. This role is vital for developing and executing our consumer and marketing insights strategies, ensuring they align with our business objectives. You'll work as a trusted partner to leaders across the organization, providing data-driven recommendations that drive impactful change.
Key Responsibilities:
Consumer research: Conducting surveys, focus groups, and one-on-one interviews to understand the competitive landscape and identify emerging trends.
Data analysis and synthesis: Utilizing data from various sources (e.g., app usage, member feedback, and sales data) to create a holistic view of the member journey and experience.
Strategic planning: Translating insights into actionable recommendations and long-term strategic plans for the business, building crisp and cohesive business cases that put the customer at the heart of our decisionmaking.
Insights and Analysis: Support the design and execution of qualitative and quantitative research studies to uncover deep consumer insights. Conduct market analysis and competitive intelligence to identify new opportunities and inform strategy.
Collaboration and Influence: Work closely with cross-functional teams to translate complex data into clear, actionable insights and recommendations. You will champion the voice of the consumer throughout the organization.
Communication: Create compelling presentations and reports that effectively communicate insights to diverse audiences.
Who you are:
5-7+ years of experience in consumer insights, strategy consulting, market research, or a related analytical role, preferably within a consumer-facing industry such as CPG, tech, or wellness.
Proven experience in designing and executing a wide range of qualitative and quantitative research methodologies, including segmentation (k-means, latent class), MaxDiff, conjoint.
Robust prior experience with survey design, programming, testing and analysis.
Demonstrated track record of translating complex data into clear, actionable business strategies that have driven measurable impact.
A solid understanding of consumer behavior, market trends, and competitive landscapes.
Excellent communication and presentation skills, with the ability to influence stakeholders.
A passion for health, wellness, and empowering individuals on their weight-loss journey is a plus.
Bachelor's degree in Marketing, Business, Economics, Psychology, Sociology, or a related field.
Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program.
US Pay Range$110,000-$120,000 USD
At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We encourage our employees to come into the office 1-2 days/week.
It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.
Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.
Auto-ApplyJunior Auditor Cpa Firm
New York, NY job
Full Job Description Junior Auditor - CPA FirmWe are a small CPA firm in the Bronx, New York, with a tight-knit and competent staff. We are looking for a Junior Auditor with 2-5 years of CPA firm audit experience. Experience should include working on audits, reviews, and/or compilations in a CPA firm with expertise using CaseWare/PPC SMART Practice Aids (or similar engagement software). We have room for you to gain lots of professional growth and experience. This position is available due to consistent firm growth. Responsibilities:
Conduct assigned audits and other assurance engagements successfully from start to finish while adhering to applicable professional standards.
Prepare planning documents and perform an overall risk assessment of assigned clients.
Perform internal control testing procedures
Obtain and review audit evidence ensuring audit conclusions are well documented.
Identify and communicate issues discovered during the engagement and recommend solutions.
Preparation of financial statements, footnotes, and any supplemental information
Communicate assigned tasks to the engagement team clearly and concisely to ensure high-quality, accurate, and efficient results.
Actively participate in learning and development opportunities, formal learning (CPE), and training programs.
Qualifications
Authorized to work in the US
Possession of a current CPA License is preferred but not required
At least 2 years of auditing experience at an accounting firm
Excellent verbal and written communication skills
Strong organizational and problem-solving skills
Strong attention to accuracy and detail
Ability to multi-task in a fast-paced, results-oriented environment
Proficiency in Microsoft Office Applications, including Word, Excel, and Outlook
Knowledge of Pivot Table is a must.
Ability to work overtime and on weekends during tax season (January-April)
Benefits
Dental Insurance
Disability insurance
Health insurance
Contribution to 401K plan
Work in Office required
Occasional remote work
Schedule:
Monday to Friday, 9:30 am to 5:30 pm (Weekend hours may be required during busy season)
Education:
Bachelor's (Required)
Experience:
Auditing: 2 years (Required)
License/Certification:
CPA (Preferred)
Office Location:
Bronx New York
Please submit your resume and cover letter to ***********************. Compensation: $45,000.00 - $45,000.00 per year
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
Auto-Apply