Customer Service Associate
Head cashier job in San Rafael, CA
WHO WE ARE
As pioneers of the seaweed category, we introduced the world's first line of Certified Organic and Non-GMO Project Verified roasted seaweed snacks in 2012 and has since grown to become the #1 selling, premium, organic seaweed-based snack - but our aspirations reach even further.
Led by founders and visionary food entrepreneurs Annie Chun and Steve Broad, we take great pride and care in creating delicious and convenient snacks inspired by our Korean heritage and believe that seaweed represents a sustainable path forward that nourishes people and the planet.
With our eyes focused on the future, we're on a mission to increase our impact by winning over a whole new generation of foodies and are assembling a team of talented and driven individuals who are just as excited about the future of seaweed as we are!
WHO YOU ARE
The Customer Service Associate - Order Fulfillment is responsible for ensuring the highest level of customer service with our accounts. This role serves as a role model, problem solver, and decision-maker, representing the department thoughtfully to achieve maximum results. This position interacts outwardly with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. It also interacts inwardly with the sales team, proactively providing data about the status of orders and fulfillment.
Excellent communication skills and strong attention to detail in data entry are essential for candidates. A successful candidate thrives in a fast-paced environment, adapts to shifting priorities, and is self-directed.
This position is based in our San Rafael, CA office, where we offer a supportive and dynamic work environment.
WHAT YOU DO
Oversees order fulfillment management including coordination with Operations team, proactive communication to the customer, order tracking and fulfillment reporting.
Subject matter expert of order fulfillment systems and tools.
Data entry and troubleshoot customer problems.
Publishes and evaluates service related KPI's and generates weekly reports.
Develops and improves processes and systems in a dynamic sales and product environment.
Ensure timeliness and accuracy of order entry input into system via EDI or manual data entry.
Resolves problems and issues regarding customer complaints, pricing, invoicing, and deliveries.
Management of database records and updating FAQ's for prompt and efficient responses.
Reviews and approves customer return authorization requests.
Responsible for pick up and delivered order processing.
Participates in preparation of customer account reviews, business plans and post-audits.
Key participant in the month-end close process, ensuring the timely completion of essential tasks and reporting.
Establishes and documents departmental policies and procedures.
Develop interpersonal relationships which encourage openness, candor and trust.
Interacts with many systems and portals to generate reporting, data sharing and data integrity.
YOUR EXPERIENCE
5-7 years of proven success in CPG customer service or logistics management
Strong, proven leadership skills and highly developed interpersonal skills
A bachelor's degree is a nice to have but not required
Comfort using multiple systems to resolve issues and access data
Excellent MS Excel skills
Proactive, results driven
A proven ability to leverage ERP systems (NetSuite experience is a plus)
Strong written and verbal communication skills
Work successfully in a team environment as well as independently
COMPENSATION AND BENEFITS
This role is full-time and will receive a competitive salary + benefits, including medical, dental, vision, 401k, and equity. This position's anticipated annual pay range is $75,000 -$90,000 plus bonus and equity. A variety of factors are considered when determining an individual's compensation-including a candidate's professional background, education, certifications, experience, professional licenses, and location. Final offer amounts may vary from the amounts listed. We neither ask for nor take into consideration the salary history of applicants.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Seasonal Cashier - Part Time | Vacaville
Head cashier job in Vacaville, CA
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. Internally you will be called Front End Team Member and will report to the store management team. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.
You will
Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain safety and cleanliness standards across the store.
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
What we're looking for
High School Diploma or equivalent preferred
Passion for best-in-class customer service and team player mindset
1-3 years of work experience, 1+ years of experience in a retail setting preferred
Familiarity with point-of-sale systems and inventory management software.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Physical Requirements (with or without accommodations)
Must be 21 years of age or older
Walk, bend down repeatedly, and be on feet for 8-10 hours a day
Climb ladders and lift 50 lbs. overhead and repeatedly
May be exposed to various outdoor weather conditions throughout the workday.
Crafted for You
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!
Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.
Worker Type: Seasonal (Seasonal) Pay Range:$17.86 - $25.01
Auto-Applyhead cashier 176 Pleasant Hill Ca
Head cashier job in Pleasant Hill, CA
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary
The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.
Essential Duties & Responsibilities:
Customer Service
Project a positive representation of Westlake Ace Hardware.
Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
Ensure excellent customer service from those supervised.
Ensure all calls and pages are answered promptly, courteously and effectively.
Communicate any problem or issue that requires management assistance.
Ensure fast, accurate, professional checkouts.
Perform Cashier duties as needed to eliminate delays.
Possess strong product knowledge and knowledge of store layout and location of products.
Ensure customers are being greeted and thanked by name whenever possible.
Register Operations
Follow all cash register transaction procedures.
Responsible for balancing of register drawer.
Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
Assist with register and computer problems, downloads, upgrades, and fixes as needed.
Cash Room Operations
In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed.
In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis.
Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits.
Verify weekend vault counts and randomly verify vault.
Office Operations
Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc.
Audit
On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist.
On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively.
Front End Appearance and Upkeep
Keep the front end neat and clean at all times. Face and dust front end.
Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
Ensure fresh ads are stocked in shopping carts at all times.
Ensure forms and supplies are stocked at all times.
Assist with decorating the front end according to the Store Support Center program.
Call for cart pickups when necessary.
Perform all other duties as assigned.
Leadership
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Participate in store and Cashier meetings.
Assist with training and development of new cashiers.
Work with Assistant Manager-Operations to prepare for advancement
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION Showing our love for the work we do, our customers, and our associates.
RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY An authentic commitment to moral and ethical behavior.
TEAMWORK Together we can achieve extraordinary things.
EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$15.75 - $18.00
For a full list of benefits and open positions, please visit us at: *****************************************************************
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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
RequiredPreferredJob Industries
Retail
Seasonal Cashier - Part Time | Roseville
Head cashier job in Roseville, CA
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. Internally you will be called Front End Team Member and will report to the store management team. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.
You will
Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain safety and cleanliness standards across the store.
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
What we're looking for
High School Diploma or equivalent preferred
Passion for best-in-class customer service and team player mindset
1-3 years of work experience, 1+ years of experience in a retail setting preferred
Familiarity with point-of-sale systems and inventory management software.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Physical Requirements (with or without accommodations)
Must be 21 years of age or older
Walk, bend down repeatedly, and be on feet for 8-10 hours a day
Climb ladders and lift 50 lbs. overhead and repeatedly
May be exposed to various outdoor weather conditions throughout the workday.
Crafted for You
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!
Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.
Worker Type: Seasonal (Seasonal) Pay Range:$17.86 - $25.01
Auto-ApplyCasino Gaming Associate / Customer Service - Livermore
Head cashier job in Livermore, CA
Job Details Livermore, CA Full Time $22.00 - $26.00 Hourly Customer ServiceDescription
As a Players Edge employee, you will sit at table games such as California style Blackjack or Three Card Poker at your assigned casino. You ensure the rules are being followed and work as a doublecheck on the dealer to handle wins and losses.
$1000 Hiring Bonus for any new hire that has a valid Third-Party Proposition Player Services License Badge (TPPPS Worker License). Restrictions apply.
Benefits:
Medical, Dental, Vision Plans
PPO Medical Plan starting at $10 per pay period
Generous 401(k) Match
Employee Assistance Program
Company Paid Life
Employee Recognition Programs
Paid Time Off
Paid Sick Leave
Night Shift Differential - $2 per hour
Qualifications
Must be at least 21 years of age or older.
Must be available to work graveyard or swing shifts, including weekends and holidays.
Customer service experience preferred.
Successful background check.
All hires must apply for, receive and maintain a license from the Bureau of Gambling Control.
Strong mental math skills. Proficient in addition, subtraction and multiplication.
Physical Requirements:
May be required to sit and/or stand at a gaming table for long periods of time, with flexibility of sitting or standing.
May be required to carry items weighing 2 - 10 LBS over short distances.
Simple grasping of casino chips when collecting, distributing, and counting chips.
Employees may be required to reach or extend arm 6 -12 inches to collect or distribute casino chips to dealer using chip tray. May be required to push or pull chip tray/rack weighing 1-3 lbs.
Occasional rotation of hand/wrist.
Part Time Customer Service Sales Associate
Head cashier job in San Francisco, CA
The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.
Wage: $22.54 hourly
Qualifications:
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyCustomer Service - Winner's Circle
Head cashier job in Fairfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
16.5
-
18
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Gaming Associate
Head cashier job in Livermore, CA
Job DescriptionFall Into a New Career with Knighted! 🍂 Bring your passion! We'll teach the skills.
We're hiring Gaming Associates at Knighted, and we're looking for people who are great with numbers and thrive in a fast-paced, exciting environment. This isn't just a job, it's an opportunity to build real-world skills and start a long-term career with a company that invests in its people.
If you're a night owl looking for a full-time role that keeps your mind engaged and leaves your work at the door, this could be the perfect fit.
As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.
Locations: Livermore, CA
Pay Rate: $23 - $25 per hour (Additional $2/hour for late-night shifts)
Shifts: 4 days, 10 hours (Full-Time only, but be ready to work late hours. Weekend availability required.)
Training Schedule: M - F, 12 pm - 8 pm
Qualifications
Must be 21 years of age or older
Authorization to work in the U.S.
Proficient in mental math (addition, subtraction, multiplication, and division)
Open availability for the casino's 24/7 hours of operation
Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Physical Requirements
Able to sit or stand at a gaming table for 3 to 4 hours at a time
Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
Able to lift 5-10 pounds for chip management and bank reconciliation (varies by location)
Able to see, speak, and hear clearly during gameplay
Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
Comfortable with direct communication and giving corrections when needed
Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Why Join Knighted?
Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job. You'll also have the chance to connect with our corporate team and start building your network from day one!
Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise - you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.
Robust Benefits: Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off.
Employee Perks: Team activities, ability to work on multiple games, and opportunities for growth.
Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference-both inside and outside the casino!
Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail-no heavy lifting required!
Career Advancement: Progress into leadership roles; many of our current leaders started as Gaming Associates.
Interview Process
In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows:
Initial Interview - 30 Minutes
Final Interview - 30-45 Minutes
Orientation - 3-4 Hours
Want to see the Gaming Associate role in action? Click here to watch a video and learn more!
Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.
Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.By submitting your application you acknowledge and confirm that you have received, read and understand
Knighted's Job Applicant Privacy Notice
and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
Customer Service Associate
Head cashier job in San Francisco, CA
About the Team:The Customer Service Team is responsible for providing exceptional customer service and ticket issue resolution through personalized, direct communication with Giants customers. You will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact and strives to build an inclusive culture where everyone is able to do and be the best version of themselves.
About the Role:The San Francisco Giants are looking for a part-time (approx. 24 - 32 hours per week), seasonal Customer Service Associate. This role provides a unique opportunity to build a working knowledge of membership products, ballpark policy, sales and ticketing systems. The Customer Service team works closely with Ticket Operations, Ticket Sales, Client Retention, Community Relations, Ballpark Operations and many other departments supporting ticket revenue products and programs to elevate the fan experience. The Customer Service Associate is responsible for effectively responding to fan inquiries by phone, email, and in-person with courtesy and accuracy; working home games in-person; and raising the Giants Gold Glove Service standard. The ideal candidate is comfortable in rapidly changing environments, seeks information, contributes meaningfully to shared work, and keeps calm, confident, and curious when challenged. This role reports to the Supervisor, Customer Service within the Ticket Sales and Services department. It is an in-person role with your shifts scheduled at 24 Willie Mays Plaza in San Francisco, CA, ending in early October 2026.
You're Excited About This Opportunity Because…· You are goal-oriented while also striving to provide prompt, accurate, and courteous service to Giants customers via phone, email, and in-person servicing on non-gamedays + gamedays· You empathize with customers while accurately addressing their ticketing needs and meeting our high customer service standards· You practice exceptional customer service and skillfully navigate complex situations with a “can do” attitude · You support and assist ticketing programs and product launches· You are energized by interacting and working with people · You keep a working knowledge of resources and applications of ticketing and ballpark policies· You educate, advise, and positively influence the fan experience· You are excited to sell and service ticketing products and programs· You take initiative to find efficiencies
Qualifications· Experience: 12+ months of customer service-facing experience, preferably in the sports, retail, or hospitality industries · Technical Skills: Google Suite, general computer skills, typing· Technological aptitude to become proficient in: ticketing systems (ProVenue), Google Suite, MLB Ballpark app, and Customer Relationship Management software (Salesforce Service Cloud)· Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, strong interpersonal, written, and verbal communication· Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient, and ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays.
Physical Requirements· Constantly perform desk-based computer tasks· Frequently sitting · Frequent stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use the telephone, sort/file tickets or paperwork, lift/carry/push pull objects that weigh up to 30 pounds · Frequent twist/bend/stoop/squat, kneel/crawl· We will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you
We're Excited About You Because…· You are authentic, personable, and charismatic· You are motivated to contribute meaningful individual work for a communal goal· You are curious, inquisitive, and perceptive· You are comfortable with ambiguity and strive to do the next right thing· You are a deliberate and intentional communicator· You are fulfilled by the ongoing process of learning and discovering answers· You enjoy creating a positive team environment· You dare to take initiative and align on mutual accountability across teams$24 - $26 an hour
At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $
26.00
/hour.
In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.
This job posting will remain open until we have identified a robust applicant pool.
About the GiantsOne of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community. We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants. Our Commitment to Diversity and InclusionAt the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you're 100% qualified, but up for the challenge - we want you to apply.
At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
Auto-ApplyCustomer Service Associate/ Keyholder
Head cashier job in Vallejo, CA
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
The hourly rate for this role is $18.72- $20.29, based on experience
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyCustomer Service Associate
Head cashier job in Dublin, CA
Job Title: Customer Service Associate . $17.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $17.26 = Clothing Sorter/Hanger, Hardware Sorter
$17.51 = Bed & Bath, Books, CDC Ambassador, FOLI, Jewelry, Recycler, Shoes
$17.92 = Clothing Grader, Hardware Pricer, Material Handler
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
7117 Regional St, Dublin, CA 94568
Customer Service Associate
Head cashier job in Dublin, CA
Share: share to e-mail Job Title: Customer Service Associate . $17.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$17.26 = Clothing Sorter/Hanger, Hardware Sorter
$17.51 = Bed & Bath, Books, CDC Ambassador, FOLI, Jewelry, Recycler, Shoes
$17.92 = Clothing Grader, Hardware Pricer, Material Handler
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
7117 Regional St, Dublin, CA 94568
Share: share to e-mail
Acting Lead Cashier II
Head cashier job in Livermore, CA
Role Description: Lead Cashier The Cashier role is critical to the overall impression that a customer receives during their visit to Coach by applying the Coach Service skills at the Cashwrap. A Cashier's ability to offer friendly, efficient service is vital to ensuring a positive customer experience. Cashiers must be able to assess the store environment, understand the needs of their customer (and any waiting customer) and match their service appropriately.
Responsible for:
* Creating a lasting impression
* Greeting the customer with a smile and eye contact and offering your name
* Interacting genuinely and naturally with the customer
* Act as an ambassador to the Insider Program
* Engaging customer in verbal and non‐verbal conversation at Cashwrap and while in line (if no Cashwrap Supervisor or Line Leader)
* Reading cues and determine customer's needs
* Demonstrate high level of integrity when capturing customer information such as name, address, email (as permissible by state law) and maintain password confidentiality
* Perform cashier end of shift audits in partnership with store management
* Verify/approve/complete return process in accordance with Policy
* Ensure repairs are processed in accordance with Policy in partnership with management
* Ensure all damaged/scrap returns are labeled and ticketed in partnership with management
* Assist in training and development of Cashiers in partnership with management
* Monitor and report any equipment issues to management
* Maintaining SKU integrity
* Maintaining Cashwrap organization and cleanliness
* Suggesting multiple add‐ons and selling gift cards
* Maintaining media and cash accurately and in compliance with Policy
* Delivering product purchases to the customer appropriately
Demonstrates the following Knowledge, Skills, Abilities, and Attitudes:
* Polite and friendly
* Positive attitude and energy
* Takes ownership of role
* High level of personal and professional integrity
* Highly collaborative
* Appropriate sense of urgency
* Remains balanced and focused and maintains composure under pressure
* Awareness of environment at all times (i.e., customer, other employees, suspicious behaviors)
* Comfortable with technology
* Willingness and ability to learn new technology‐based procedures
* Understanding of basic computer system operations
* Ability to handle customer concerns and answer their questions appropriately
* Ability to partner with management appropriately on customer issues
* Ability to multitask and prioritize
* Ability to adapt to each customer/ their needs and their style/ relate to their experience (ex)
* Ability to be efficient without compromising customer service
* Ability to speak knowledgeably and with confidence about product
* Ability to communicate clearly to a wide variety of customers and overcome language barriers
* Ability to impact customer decisions
* Knowledge of when to be flexible and switch gears
* Knowledge of store policies and procedures
* Knowledge of and support of the "porter program" policies
Additional Requirements
Experience: 1- 3 years of previous cashier experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer.
Req ID: 124316
Service Department
Head cashier job in Rancho Cordova, CA
Porter Service ( $16.50 to $22.00 an hour )
Service Advisor ( $60k to $115k a year )
Service Manager ( $85k to $170k a year )
Lube Technician ( $16.50 to $22.00 an hour )
Hourly Technician ( $16.50 to $28.00 an hour )
Hourly Production Bonus Technician ( $33.00 to $45.00 an hour )
Customer Service Representative ( $16.50 to $22.00 an hour )
Customer Service Associate - Part Time
Head cashier job in Rancho Cordova, CA
JOB TITLE: CSA - CASHIER PART-TIME
FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: Part Time - Hours Vary REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures
REQUIREMENTS
• Must be flexible to work various schedules
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
Seasonal Cashier
Head cashier job in Livermore, CA
Cashier (P/T)
The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS.
Responsibilities
Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
Reinforce a rewarding customer experience.
Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
Be flexible to occasionally perform work outside your specific role.
Requirements
Minimum of 1-2 years of retail experience.
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to process information or merchandise through the computer system and POS register system.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
50% off employee discount and 40% off immediate family discount
Friends and Family Discount Events
Free shoe for the season
Flexible schedule
Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
"
The pay range of this position is $16-$19/hr. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."
Service Department
Head cashier job in Lodi, CA
Porter Service ( $16.50 to $22.00 an hour )
Service Advisor ( $60k to $115k a year )
Service Manager ( $85k to $170k a year )
Lube Technician ( $16.50 to $22.00 an hour )
Hourly Technician ( $16.50 to $28.00 an hour )
Hourly Production Bonus Technician ( $33.00 to $45.00 an hour )
Customer Service Representative ( $16.50 to $22.00 an hour )
Health Plan Customer Service Associate
Head cashier job in Roseville, CA
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Handles incoming calls from plan members and healthcare providers for the health plans. Provides information as needed for questions related to medical, dental, vision claims based upon the benefit descriptions. Provides communication, information, assistance and coordination for all customer requests.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
* Two years' experience in customer service and or health plan customer service experience: Preferred
Essential Functions:
* Provides information as needed for questions related to medical, dental and vision claims.
* Serves as the subject matter expert for the benefit descriptions, claims payment process and plan provisions.
* Receives, processes, and distributes all types of incoming mail. Properly records incoming checks. Manages filing systems for incoming, outgoing and processed mail. Pulls files/claims as needed for staff. Prepares bills to be sent for review.
* Maintains basic knowledge of claims software system.
* Prepares general documents. Completes copywork as requested. Retrieves files. Requests equipment service. Provides relief receptionist coverage. Delivers, distributes and assists with maintenance of supplies.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyRetail - Cashier
Head cashier job in Stockton, CA
Job Title: Retail Cashier Department: Retail Store Reports to: Retail Supervisor
1. Must be able to deal correctly with cash and charge transactions.
2. Previous retail sales experience preferred.
3. Visual merchandising skills.
4. Ability to work with guests in all areas, with a positive approach.
5. Ability to concentrate on detail and follow-up work while maintaining a high standard of guest satisfaction.
6. Ability to work as a team.
Purpose:
Receive funds from customer in exchange for goods or services and records transaction via a cash register.
Major Duties:
1. Accept cash or credit for payment, return proper change, and documentation of transaction.
2. Complete credit card transactions via magnetic reader. Ring these sales accordingly in register.
3. Compares total on register tapes to actual register contents to balance register.
4. Processes refunds and credits as necessary.
5. Reports any shortage or overage.
6. Cashier should be neat in appearance according to employee appearance standards.
7. Due to constant customer contact, the cashier must maintain hospitable, friendly and responsible attitude. The cashier must be able to maintain this attitude through high volume and pressure situations.
8. Greet guests while receiving check and money in hospitable manner.
9. Announce all amounts received from each guest.
10. Accurately count back all change.
11. Place cash received in drawer only after recognition of customer satisfaction.
12. Maintain sanitation of cashier booth and stocking of supplies.
13. Make certain the register has an ample supply of tape at all times.
14. Calculate pricing of merchandise and tag accordingly.
15. Always operate with an emphasis on guest hospitality.
16. Greet all guests as they enter your work area. Offer assistance immediately. Thank all customers as they leave your work area.
17. General understanding of prices and costs
18. Complete merchandise and product knowledge is imperative in satisfying customer needs.
19. Each employee is required to know thoroughly all register procedures (i.e., voids, merchandise returns, employee discounts, charge sales, specials, and Crown Club transactions).
20. Balance all work at end of shift in a reasonable and efficient amount of time.
21. Appropriate change levels must be maintained in the cash drawer at all times and is the responsibility of the cashier.
23. Adhere to safety policies
24. Be present at all departmental, resort and training meetings.
25. Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (both within the department and in other resort departments).
26. Maintain a positive attitude toward the resort and the job being performed.
27. The telephone should be answered within three rings as follows:
“Bridge Bay (Department) . This is (your name); May I help you?”
General:
1. Be aware of daily activities and events at the resort.
2. Be knowledgeable of all resort operations.
3. Perform all reasonable job requests assigned by General Manager.
4. Material handling: stooping, bending, lifting an average of 30 pounds will be part of some job requirements.
Auto-ApplyDELTA DENTAL: Customer Service Clerk
Head cashier job in San Francisco, CA
Detailed Description:
To research claim status, billing and verify eligibility as requested by telephone/written inquiries.
In addition, have the ability to communicate policies.
Complete enrollments, account adjustments for current and prospective members.
Respond to basic claim status phone and written inquiries requests from potential enrollees/enrollees/providers via various mechanisms.
Forward unresolved inquiries to grade V employees for resolution.
Sets up forms for making key changes and edits; billing/premium collection, eligibility for enrollment, modification to existing members accounts.
Expediently accesses a variety of hard copy and on-line systems or applications to analyze; forwards screened inquiries to Grade V or appropriate departments for follow-up; performs updates and processes transactions via PC application or on-line system.
Process enrollment transactions and changes.
Maintain personal daily performance standards/requirements.
Participates in training programs.
Participate in the marketing programs and/or outreach to all customers, including subscribers, potential subscribers, and dental professionals.