Schedule Availabilty Needed (30 hours a week will qualigy for benefits) Monday 7:30 a.m. - 6:30 p.m. Tuesday 8:30 a.m. - 7:30 p.m. Thursday 7:30 a.m. - 6:30 p.m. Porter Dental Center is looking for a Hygiene Assistant to join our team. This is the perfect role for someone with little to no dental experience to join a world-class organization that offers unparalleled training. Our on-the-job training will give you extensive hands-on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities. In this role, you will work side by side our amazing hygiene providers to provide the best possible patient care to our local community.
As a Hygiene Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. You'll enjoy state-of-the-art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care.
About Porter Dental Center
Porter Dental Center is unique to the community and the patients they serve.
* Join a 9 person team that thrives on collaboration, communication and community
* Located on W 159th St in Lockport
* Fast-paced and positive environment
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front-loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
More about the role
* Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment.
* Conduct a thorough review of the patient's health history to provide quality care.
* Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act.
* Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies
* Utilize Dentrix for patient scheduling and record keeping.
* Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
* Partner with the providers and team to follow office systems and maximize office workflow.
Minimum Qualifications -
* On the job training and additional certification may be required based on state requirements
* High school graduate or GED Equivalent
* Team Player
* Ability to work in a fast-paced customer-focused environment.
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
* Prolonged periods sitting and standing.
* Must be able to lift and carry up to 45 pounds at times.
* Availability to attend virtual training sessions (or in-person) periodically throughout the year.
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$27k-34k yearly est. 11d ago
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Orthodontic Assistant
Heartland Dental 4.1
Heartland Dental job in Naperville, IL
Innovative Orthodontic Centers is looking for an Orthodontic Assistant to join our team. Preferred Experience * 1+ years of Orthodontic assisting experience * iTero scanner * Dolphin or other dental software experience Schedule Availability Needed Monday - Friday 7:30 a.m. - 5:30 p.m.
1 Saturday a month 7:30 a.m. - 2:30 p.m.
About Innovative Orthodontic Centers
Innovative Orthodontic Centers, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 7 person team that thrives on collaboration, communication and community
* Located on 55 S Main St. in Naperville
* Fast-paced environment supported with an energetic team
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Dental Assistant, you'll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.
More about the role
* Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
* Conduct a thorough review of the patient's health history in order to provide quality care
* Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
* Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
* Utilize Dentrix for patient scheduling and record keeping
* Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
* Manage supply and inventory levels, as well as place and expedite orders as needed
* Partner with the providers and team to implement Heartland Dental systems and maximize office workflow
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Minimum Qualifications
* Working knowledge of dental procedures and terminology
* Experience working in a fast-paced and customer-centric environment
* If required under the state dental practice act, dental assistant certification and/or x-ray certification
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 1+ years of experience in a dental setting
* Dentrix or other dental software experience
* Dental assisting school certification
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting and standing
* Must be able to lift and carry up to 45 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$53k-82k yearly est. 1d ago
Director, CRM Operations & Martech
Aspen Dental Management 4.0
Chicago, IL job
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Director, CRM Operations & Martech.
Position Overview
Reporting to the VP of CRM, the Director, CRM Operations will lead the vision, strategy, and roadmap for CRM, CDP, and marketing automation platforms. This role will drive innovation in personalization and customer engagement, building scalable, data-driven journeys that deliver both immediate business impact and long-term value.
This role will also optimize and streamline our digital marketing processes, technology, and data-driven initiatives. This role is responsible for ensuring the efficiency of campaign execution, enhancing marketing technology stack capabilities, and driving data integrity and compliance. The ideal candidate is process-driven, analytical, and experienced in managing marketing automation, operations, and cross-functional collaboration.
Partnering with cross-functional teams, this leader will shape the future of how we connect with customers across the entire experience - transforming data into meaningful engagement at scale.
Key Responsibilities
Product Strategy & Ownership
Define and communicate the personalization vision, strategy, priorities, and KPIs
Lead CRM and personalized campaign execution with cross-functiona
Evaluate and integrate Martech platforms to scale customer engagement.
Deliver top activation use cases such as advanced segmentation, lead enrichment, and journey orchestration.
Strategic & Analytical Leadership
Link tactical execution to enterprise business strategies.
Use data to measure performance, optimize campaigns, and drive improvements.
Identify problems, create scalable solutions, and optimize operational processes.
Champion continuous improvement and stay ahead of industry trends.
Customer Journey & Personalization
Translate journey insights into digital tools that improve targeting, relevance, and conversion.
Leverage AI, customer profiling, and computed traits to enrich CRM/CDP models and boost ROI.
Deliver personalized use cases like real-time content, contractor training, and behavioral tracking.
Manage relationships with external vendors and agencies supporting digital marketing efforts
Background in customer journey mapping or omni-channel orchestration
Data Activation & Optimization
Drive adoption of a unified customer profile across all touchpoints (Web, Call Center, CRM, Email, AZEKNow, etc.)
Oversee platform implementation and evolution.
Monitor KPIs including conversion, lead quality, campaign performance, and engagement across channels.
Leadership & Collaboration
Lead cross-functional teams in a matrixed environment to deliver measurable outcomes.
Build strong partnerships across marketing, product, IT, and analytics.
Foster a culture of innovation, agility, and customer-centricity.
Compliance & Best Practices
Ensure marketing campaigns comply with data privacy laws and industry regulations.
Maintain deliverability best practices for email and messaging platforms
Stay up to date on digital marketing trends and best practices, ensuring the team remains innovative and competitive
Act as the key liaison between marketing, IT, analytics, and product teams to ensure alignment on business objectives.
Work CRM Channel teams with creative, content, and digital teams to streamline asset creation and campaign execution.
Partner with sales and customer support teams to align marketing initiatives with customer needs.
Qualifications
10+ years in digital product management with deep expertise in CRM, CDP, or Martech platforms
Hands-on experience with Salesforce, CDPs (Datacloud preferred), and automation tools
Proven track record driving personalization, segmentation, and data-driven marketing at scale
Knowledge of data privacy, consent management, and compliance (GDPR, CCPA, HIPAA)
Strong ability to turn technical architecture and customer insights into scalable business solutions.
Demonstrated success leading cross-functional teams and delivering measurable results.
Entrepreneurial mindset with strong problem-solving and innovation skills
Excellent analytical, communication, and collaboration skills
If you are an applicant residing in California, please view our privacy policy here:
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Salary: Annual pay range: $150,000 - $180,000, plus bonus/incentives
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
$150k-180k yearly Auto-Apply 60d+ ago
Dentist
Dental Dreams 3.8
Chicago, IL job
DENTIST OWNED Dental Dreams is owned and operated by our original founding dentist. We have been in practice for over 20 years, making decisions based upon what is best for our patients from a dentist's perspective.
GREAT DENTISTS. We invest in hiring the best dentists and provide them with modern, top-quality dental facilities.
GREAT EXPERIENCE. Our dentists are experienced in performing ALL avenues of general dentistry. We see and treat any/all dental problems with excellent results, while offering our dentist's the mentorship and training to be the best doctor they can be.
FIND YOUR PURPOSE. At Dental Dreams we pride ourselves on bringing top quality dentistry to all members of the communities we serve, with an added focus of helping the underserved.
Compensation:
PERMANENT daily minimum guarantee
$50,000 Sign-on Bonus
The average compensation of full-time dentists ranging from $290,000-$350,000+
Clinical Practice:
Complete autonomy over treatment planning
Mentoring by top-rated, experienced clinicians
Full patient schedule
Fully digital and paperless office
Discretion over dental supplies and instruments
Benefits
Paid vacation time
Flexible schedules available (full-time, part-time, or Saturdays only)
Robust continuing education program
Malpractice reimbursement
Visa and permanent residency sponsorship
Health and Vision insurance
Dental coverage for associates and immediate family members
Requirements:
A current or future dental license is required
DDS/DMD in Dentistry from an accredited US dental program
www. Dental Dreams.com
$290k-350k yearly Auto-Apply 2d ago
Assistant Dental Office Manager
Aspen Dental Management 4.0
Lockport, IL job
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-time
Salary: $21 - $25/hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free continuous learning through TAG U
How You'll Make a Difference
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$21-25 hourly Auto-Apply 8d ago
Revenue Analyst
Aspen Dental 4.0
Chicago, IL job
At WellNow Urgent Care, we are dedicated to delivering quality healthcare to our Urgent Care patients and Occupational Health clients. Join us in providing exceptional healthcare services and making a difference in our communities. WellNow has over 150 locations across New York, Illinois, Indiana, Michigan, Pennsylvania, and we are continuing to grow! Regardless of how quickly WellNow grows, the company is committed to keeping its promise of offering exceptional healthcare in a convenient, caring atmosphere.
WellNow is part of TAG - The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and supports over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
The Revenue Analyst plays a critical role in supporting accurate, sustainable revenue performance across a growing, multi-site healthcare organization. This role partners closely with Revenue Cycle, Clinical Documentation & Coding, Accounting, and Operations to deliver insights that directly influence financial results and operational effectiveness.
Reporting to the Regional Director of Finance, the Revenue Analyst will analyze revenue trends, investigate variances, and develop reporting and process improvements that strengthen billing accuracy and profitability. This is a highly visible role offering meaningful cross-functional collaboration and opportunities to make a measurable impact on revenue integrity and growth.
ESSENTIAL JOB FUNCTIONS:
Analyze revenue, billing, and clinical operational data to identify trends, risks, and opportunities for improvement.
Investigate revenue variances and partner with finance to explain monthly revenue performance.
Build, enhance, and maintain recurring and ad-hoc reports, dashboards, and metrics related to revenue and billing.
Perform data mining and research to support financial analyses and leadership initiatives.
Serve as a key finance partner for Operational Finance leaders, Accounting, and Clinical Documentation & Utilization leadership.
Lead monthly revenue and financial performance reviews, clearly communicating drivers, trends, and key metrics.
Evaluate existing revenue processes and recommend corrective actions and SOPs to improve accuracy and efficiency.
Develop and execute action plans that positively impact profitability and financial performance.
Support finance leadership with cross-functional projects and ad-hoc analyses.
Design and implement new reporting focused on clinical operations with the goal of improving revenue generation.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree in Business, Finance, Accounting, or a related field preferred (or equivalent relevant experience).
2+ years of experience in data analysis, operational finance, revenue cycle, medical office operations, billing, coding, or related analytical roles.
Working knowledge of basic accounting principles.
Experience using SQL and working with relational data tables.
Intermediate proficiency in Microsoft Excel and PowerPoint, with the ability to learn new tools quickly.
Strong analytical, written, and verbal communication skills.
Ability to manage multiple priorities and thrive in a fast-paced environment.
Salary: $75-90k
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
$75k-90k yearly Auto-Apply 3d ago
Master Data Management (MDM) Lead - Data & Reporting Systems
Heartland Dental 4.1
Heartland Dental job in Chicago, IL
The Master Data Management (MDM) Lead, Data & Reporting Systems will support the Accounting & Finance master data strategy, governance, and operational excellence for the SAP S/4HANA Public Cloud environment. This role is responsible for defining and implementing data governance frameworks, leading and executing master data processes, and ensuring the integrity and consistency of data across all business domains.
At Heartland Dental, we provide non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,900 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported Doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
To give you an idea of the team structure, the MDM Lead will partner with team leaders, business process owners, and technical teams to drive data-driven transformation, ensuring that master data supports scalable, compliant, and efficient business operations.
Below is an overview of the duties and responsibilities you would take on in this role:
Governance & Standards
* Support the execution of the MDM strategy aligned with digital transformation goals and SAP S/4HANA Public Cloud architecture.
* Help define and establish and chair the "MDM Review Council" to ensure cross-functional alignment on data standards, processes, and ownership as it pertains to Accounting & Finance systems
* Act as the trusted advisor on master data best practices and governance within the SAP ecosystem and ancillary accounting systems
* Design and enforce global data models, naming conventions, and approval workflows for key master data domains (Company Codes, Profit Centers, Cost Centers, Projects/WBS Elements, Chart of Accounts, Business Partners, etc.)
* Drive the harmonization of master data across various applications and reporting systems.
* Develop and monitor data quality metrics, ensuring continuous improvement in data accuracy, completeness, and compliance.
Data Migration & Projects
* Lead the master data workstream for SAP S/4HANA Public Cloud implementation and ongoing releases.
* Support data migration strategy, including data cleansing, mapping, validation, and testing using tools such as SAP Data Migration Cockpit, MDG, or Data Services.
* Serve as MDM Lead for the cutover and stabilization activities related to master data for new rollouts, integrations, or acquisitions.
Operational Excellence
* Execute the day-to-day maintenance of financial master data management in S/4 Public Cloud and ancillary systems
* Define and monitor SLAs for master data creation, change, and approval processes.
* Implement automation and data quality monitoring solutions to enhance efficiency and governance.
Collaboration & Stakeholder Engagement
* Partner with Accounting & Finance, Accounts Payable, and Other Department leaders to ensure master data aligns with business process requirements.
* Collaborate with IT, integration teams, and xP&A to ensure seamless data flow between systems.
Minimum Requirements:
Education & Experience
* Bachelor's or Master's degree in Information Systems, Computer Science, Data Management, Accounting, Finance, or related field.
* 5+ years of experience in Master Data Management, Data Governance, or Enterprise Data roles, with at least 2+ years leading or owning a process or team
* Familiarity with SAP S/4HANA Public Cloud; exposure to SAP HANA Cloud Data Warehouse environments
* Hands-on experience with SAP master data domains and data governance frameworks.
* Willingness to travel as needed (10%).
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Technical Skills
* Deep knowledge of SAP master data objects (Company Codes, Profit Centers, Cost Centers, Projects/WBS Elements, Chart of Accounts, Business Partners, etc.)
* Strong understanding of data quality management, metadata management, and data lifecycle processes.
* Understanding of SAP MDG (Master Data Governance), SAP Data Migration Cockpit, and/or Data Services.
Leadership & Soft Skills
* Strategic thinker with the ability to translate business needs into data management initiatives.
* Experience in cross-functional initiatives across various teams
* Excellent communication and stakeholder management skills.
* Strong analytical mindset, attention to detail, and a commitment to continuous improvement.
* Ability to work effectively in a cloud-based, agile environment.
* Currently an individual contributor role; no direct supervisory responsibilities at this time.
* May assume leadership or supervisory responsibilities in the future as the team or department grows.
Desirable Qualifications:
* SAP Certified Application Associate - SAP S/4HANA Cloud, Public Edition
* SAP Certified Application Associate - Master Data Governance (MDG)
* DAMA Certified Data Management Professional (CDMP) or equivalent
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$80k-102k yearly est. 43d ago
Manager, eCommerce and Merchandising
Aspen Dental Management 4.0
Chicago, IL job
Aspen Dental is seeking a highly motivated and detail-oriented Local and Doctor eCommerce & Merchandising Manager to serve as the strategic general manager of all local and provider-level merchandising strategies on AspenDental.com. This role will play a critical part in creating high-performing, hyper-localized digital experiences that support field teams and drive patient acquisition through tailored office and doctor profiles, localized content, and reputation management.
This individual will be the connective tissue between national digital strategy and local office activation - ensuring every doctor and location is showcased with the accuracy, personalization, and relevance needed to compete in today's dynamic digital healthcare environment.
Key Responsibilities:
Own the end-to-end strategy and execution of doctor and office-level digital merchandising across the website.
Partner with merchandising, SEO, and content teams to launch hyper-local promotions, service category pages, and seasonal initiatives.
Support ideas and execution of site modules, banners, or merchandising strategies that drive local business outcomes (appointments, revenue) inclusive of digital asset management
Oversee programs to collect, moderate, and display patient reviews and experience summaries both on-site and offsite.
Ensure the completeness and quality of doctor profiles, including bios, credentials, headshots, and custom content.
Support doctors who wish to personalize their digital presence by breaking out of enterprise templates to showcase unique expertise, services, or patient stories.
Lead publisher and local listing strategies across platforms like Google Business Profiles and other third-party directories.
Collaborate cross-functionally to maintain data integrity, optimize profiles, and localize content across all listings.
Monitor review volume and sentiment trends; produce regular trend and performance reports.
Partner with field marketing teams to understand local needs and translate them into personalized, high-converting digital experiences.
Serve as the primary point of contact for field inquiries related to listings or profile updates and coordinate internal support for resolution.
Respond to and resolve field-level questions related to review display, response policies, and moderation protocols.
Help pilot new ideas for personalized, high-impact local content experiences across web and publisher platforms.
Qualifications:
5+ years of experience in digital marketing, eCommerce, or site merchandising - ideally with experience in multi-location service businesses.
Strong understanding of local SEO, listings management, reputation strategies, and how they tie to patient/customer acquisition.
Demonstrated success in cross-functional collaboration with marketing, analytics, product, and field teams.
A passion for operational excellence, with a proven ability to manage many tasks at once without sacrificing detail or quality.
Familiarity with platforms such as Birdeye, Yext, Podium, Reputation.com, BrightLocal, or similar preferred.
Excellent verbal and written communication skills, including field-facing communication.
If you are an applicant residing in California, please view our privacy policy here:
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Salary: Annual pay range: $100,000 - $125,000, plus bonus/incentives
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
$100k-125k yearly Auto-Apply 10d ago
Dental Hygienist
Heartland Dental 4.1
Heartland Dental job in Lake Zurich, IL
$7,500 Welcome Bonus!! Join a Brand-New, High-Tech Dental Office Focused on Patient Care! Opening May 2026!! Wooded Acres Dental Care Is Hiring A Hygienist! Schedule: Monday through Friday Bi-weekly, hourly pay + ability to opt into Daily Pay to receive paycheck as earned.
Ability to earn daily + quarterly bonuses!
We have CE coverage available!
Full time is a minimum of 30HRS to receive full benefits package to include UnitedHealthcare PPO Health Care. Paid Holidays, 401k, Dental, Vision, Wellness Benefits + More!
As an elite clinical provider and patient advocate, you'll receive best in class non-clinical support to provide exceptional lifetime patient care while obtaining unparalleled education to enhance your clinical skills. You'll work in an environment that encourages full clinical autonomy, giving your patients the time and attention they need, with the ability to tap into a hygiene mentor program. You'll work a schedule that inspires work life balance and receive competitive benefits. Provide outstanding patient care, invest in your community, and do it all with the support of Heartland Dental.
As a Dental Hygienist, you'll be recognized as an elite clinical provider and patient advocate. You'll be an integral member of the patient care team, giving your patients the time and care they need, deserve and desire. With best-in-class support through our robust Hygiene mentor program and unparalleled educational offerings to enhance your clinical skills - you'll be 100% supported as you provide exceptional lifetime care to your patients!
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays and PTO (paid time off)
* Continuing education to provide you opportunity to develop your full potential and enhance your clinical skills to provide education and care to your patients.
* Access to an expansive network of mentors with 1:1 hygiene mentorship support and networking opportunities available at your fingertips.
* Unparalleled business support and the highest quality supplies and labs to deliver exceptional patient care.
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Minimum Qualifications
* Current dental hygienist license in IL and an Associate's or Bachelor's degree in dental hygiene (where required)
* Excellent working knowledge of dentistry, dental hygiene procedures, dental patient screening and medical history documentation
* CPR Certification
Preferred Experience
* Open to new grads or seasoned hygienist.
* Experience using Velscope, Diagnodent, digital scanner, digital x-rays and electronic medical record systems
* Desire to continue learning and grow clinical skills to meet needs of patients and provide preventative care and overall maintenance of patients' dental health
* Clinical needs as required by office
Physical Requirements
* Ability to perform essential duties as deemed necessary by the Office/ Doctor/ Heartland Dental with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting and standing
* Must be able to lift and carry up to 45 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$77k-95k yearly est. 60d+ ago
Bilingual Front Desk Receptionist (Kedzie)
Dental Dreams 3.8
Chicago, IL job
The Role : The Dental Clinic located on Kedzie/63rd is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. The ideal candidate will be bilingual (Spanish) with great customer service skills.
Who Are We : KOS Services Inc. / The Dental Clinic is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / The Dental Clinic is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$29k-35k yearly est. Auto-Apply 26d ago
Director, Quality and Continuous Improvement
Aspen Dental Management 4.0
Chicago, IL job
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Director, Quality and Continuous Improvement supporting the Aspen Dental brand. The Director of Quality and Continuous Improvement will be a critical leader responsible for advancing operational excellence and driving transformational change within the digital denture and implant design teams. Supporting an organization of over 150 designers (reporting into this role's peers), this position oversees training, design excellence, and quality assurance. Leveraging Lean and Six Sigma principles, this leader will implement scalable, data-driven solutions that improve efficiency, enhance quality, and foster a culture of continuous improvement.
Essential Functions, Job Duties & Responsibilities:
Strategic Leadership
Develop and Implement Strategy: Define and execute a strategic roadmap for continuous improvement across training, design excellence, design operations, and quality assurance, aligned with business objectives.
Collaborate Across Teams: Work closely with leadership and cross-functional partners to standardize processes, eliminate inefficiencies, and drive measurable improvements.
Champion Lean Culture: Lead efforts to embed Lean and Six Sigma principles throughout the organization, fostering a mindset of innovation and operational excellence.
Quality Assurance
Ensure Quality Standards: Oversee quality assurance processes to ensure compliance with design and production standards.
Root Cause Analysis: Conduct rigorous root cause analysis and implement corrective/preventative actions to address quality issues.
Monitor and Report: Leverage data analytics to track and report on quality metrics, identifying trends and areas for improvement.
Lean and Six Sigma Leadership
Process Optimization: Drive organization-wide Lean and Six Sigma initiatives to reduce waste, improve cycle times, and enhance overall efficiency.
Build Capability: Train and mentor team members on Lean and Six Sigma methodologies, building internal expertise and capability.
Continuous Improvement: Identify and implement improvements in workflows and processes that directly impact the organization's ability to meet its strategic goals.
Preferred Education/Certification, Experience, Skills & Abilities (i.e., technical, knowledge, etc.):
Bachelor's degree in Operations Management, Engineering, Business, or related field (Master's preferred).
10+ years of experience in continuous improvement, operations, or a related role, with proven success in applying Lean and Six Sigma methodologies (Black Belt or Master Black Belt certification preferred).
Demonstrated success leading large-scale continuous improvement initiatives in a complex organization.
Exceptional leadership skills with a track record of managing cross-functional teams and driving cultural change.
Strong analytical and problem-solving abilities, with experience leveraging data to inform decisions.
Excellent communication and influencing skills, with the ability to align diverse stakeholders around common goals.
This role provides the opportunity to lead transformational change in a dynamic organization at the forefront of digital dentistry. By advancing Lean and Six Sigma principles, you will have a direct impact on the efficiency, quality, and scalability of our operations-ultimately enhancing patient outcomes and supporting a talented team of over 150 designers.
Travel Percentage:
Up to 50% (International and Domestic)
Annual Pay Range: $135-205k with bonus opportunity
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
If you are an applicant residing in California, please view our privacy policy here: *********************************************************************************
Annual Pay Range: $135-205k with bonus opportunity
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
View CA Privacy Policy
$135k-205k yearly Auto-Apply 6d ago
Orthodontist
Western Dental 4.7
Schaumburg, IL job
We are seeking an Orthodontist to join our team on a Part-Time basis, ~6 days per month.
At Sonrava Health, we provide a lifetime of comprehensive dental services to our patients, and we need skilled Orthodontists like you to make it happen.
Our team of Orthodontists perform a variety of orthodontic procedures on children and adult patients. In addition to Twin Brackets, patients have the option of clear aligners. We're big on teamwork, so you'll be working with trained assistants to provide the best treatment for your patients. We want you to be able to build a relationship with your patients as you transform their smiles.
We welcome Orthodontists of all different experience levels, including recent graduates, to join our team.
Here's a few reasons why Orthodontists love to work with us:
Doctors have Autonomy in creating treatment plans while providing direct care to their patients.
Our Orthodontists have the option to connect with Orthodontists in our Quality Management Department to receive Guidance and Mentorship.
We are an established organization with an Expert Clinical & Operations Leadership Team focused on giving our patients the best experience.
Offices receive Corporate Support from departments including: Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more!
Responsibilities
Responsibilties
Conduct thorough patient assessments to determine orthodontic needs and treatment options
Develop and implement individualized treatment plans for patients, including the use of braces, aligners, and other orthodontic appliances
Educate patients on oral hygiene practices, treatment procedures, and post-treatment care
Collaborate with other specialists and general dentists to deliver the best possible care
Ability to travel to various dental practices in assigned region
Ensure all work is compliant with safety, OSHA, and infection control standards
Benefits for FT Providers
Healthcare Benefits (Medical, Dental, Vision)
Continuing Education
401(k)
Employee Assistance Program
Qualifications
Qualifications
DMD or DDS with Orthodontic Certificate from an accredited dental school
Active, unrestricted state dental license
CPR/BLS certification
DEA certification
NPI number
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers
$151k-257k yearly est. Auto-Apply 4d ago
Claim Reviewer
Dental Dreams 3.8
Chicago, IL job
The Role: Dental Dreams / KOS Services LLC actively seeks a motivated Claim Reviewer to join our team. This position reviews unpaid claims by gathering information of claim status to ensure timely payments, as well as preparing detailed reports of claims activity and submitting findings as requested. This is a full-time position in the office 5 days/week in our newly renovated office in Chicago Loop/River North.
This position is an entry-level role and great opportunity to gain experience in the Dental Industry. We seek to promote from within and their are always opportunities for advancement!
Who Are We: KOS Services LLC is a dynamic, growing company with offices under management in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.
Benefits:
The benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our clinics
PTO
401K
Life Insurance, Pet Insurance, and more
Responsibilities:
Reviews Claims
Gather Claim Information
Submit Findings
Follow up on outstanding claims
Qualifications:
Required:
Fully Onsite role - must be able to work in Chicago office 5 days/week
Data entry
Well organized, detail-oriented and self-motivated
Preferred:
Knowledge of dental codes and/or dental insurance
Knowledge of Detailed Report of Claims
Dental Field Experience
$30k-39k yearly est. Auto-Apply 23d ago
Practice Manager of Operations
Heartland Dental 4.1
Heartland Dental job in Lake Zurich, IL
Wooded Acres Dental Care in Hawthorn Woods is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
More about the role
* Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
* Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
* Ensure goals and priorities of Doctors and teams are achieved through servant leadership
* Bell Leadership Training every 18-24 months
* Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
* Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
* Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
* Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
* Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
* Understand the benefits and metrics of DMP and help Doctor to monitor progress
* Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
* Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
* Successfully onboard new team members through partnerships with recruiting and support office
* Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
* Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
* Access to an expansive network of mentors and networking opportunities
* Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
About Wooded Acres Dental Care
Wooded Acres Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 7 person team that thrives on collaboration, communication and community
Minimum Qualifications
* Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
* Experience working in a fast-paced and customer-centric environment
* Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
* Excellent communication, leadership, coaching, and conflict resolution skills
* Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,800 supported doctors in 39 states and over 1,700 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$39k-76k yearly est. 60d+ ago
Patient Care Technician (PCT)
Aspen Dental 4.0
Palatine, IL job
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
Salary:
Starting at $21.00 per hour
At WellNow Urgent Care you'll enjoy:
Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your immediate family members
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity
Essential Job Functions:
Responsible for taking patient history and obtaining vital signs
Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D's and splinting/ ortho-glass preparation
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order
Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
Maintains examination rooms and stocks necessary medical supplies
Performs duties to ensure good patient flow
Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
Accompany the provider to the bedside
Accurately and thoroughly documents the patient's medical history, physical exam, and procedures
Completes transcription as requested
Perform tasks to improve provider efficiency during the course of a shift
Greet and registers patients
Answers and appropriately triages phone calls
Takes payments for visits
Printing, scanning, and faxing reports
Other front desk and cleaning responsibilities as assigned
Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
Document physical examination findings and procedures as performed by the provider
Scribes the results of laboratory and radiographic studies as dictated by the provider
Scribes the correct time of patient care related activities
Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training.
Minimum Job Qualifications:
1+ years' experience in a Patient Care Tech role or equivalent preferred
Ability to identify equipment problems and correcting or notifying team leader
Ability to apply written instructions and standardized work practices
Ability to establish and maintain effective relationships with staff, patients, and families
Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
Computer knowledge and skills, must be able to register patients on the computer in a timely manner
Up-to-date on injections, and provide documentation, as per OSHA guidelines
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Basic computer skills, including the use of Electronic Medical Records (EMR)
Demonstrated ability to type at least 45 words per minute
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call volume
Education Qualifications:
High School Degree or equivalent required
Licensure and Certification Preferences:
EMT Basic certification
preferred
Medical Assistant certification through one of the preferred following programs:
Clinical Medical Assistant (CCMA) - National Healthcareer Association
Certified Medical Assistant (CMA) - American Association of Medical Technologists
Registered Medical Assistant (RMA) - American Medical Technologists
WellNow is an EOE.
$21 hourly Auto-Apply 16d ago
Dental Billing Specialist
Dental Dreams 3.8
Chicago, IL job
The Role: KOS Services LLC actively seeks motivated Dental Billing Specialists. The role will be responsible for collecting balances and account reconciliations of insurance and patient balances. Daily responsibilities include insurance billing, data entry, and tracking payments. The ideal candidate will excellent organizational and administrative skills and excel at multi-tasking. In addition, previous experience and knowledge of dental codes/insurance is required to succeed in this role. We prefer those who have worked first-hand in dental clinics and/or those who have previous dental billing/collections experience. ***This is a fully onsite role at our corporate office in Chicago - we are in office 5 days/week - (We are located on Clark & Kinzie in River North).***
Who We Are: KOS Services LLC is a dynamic, growing company with 77+ dental clinics across 11 states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.
Benefits:
The benefits package includes:
Medical & Vision Insurance
FREE dental at any of our clinics
401K
PTO
Life Insurance, Pet Insurance and more
Responsibilities:
Data Entry
Check charts
Submit claims
Post checks
Insurance billing
Follow up on outstanding claims and balances
Qualifications:
Required:
Well-organized, detail-oriented, and self-motivated
Excellent communication and customer service skills
MUST BE Able to commute to downtown Chicago Office 5 days/week
MUST HAVE Knowledge of dental codes and/or dental insurance
Preferred:
Knowledge of accounts receivables and insurance policies/benefits.
Experienced in full dental billing cycle
At KOS Services LLC, we are proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$30k-36k yearly est. Auto-Apply 32d ago
Director, Digital Practice Experience
Aspen Dental Management 4.0
Chicago, IL job
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Director, Digital Practice Experience supporting the Aspen Dental brand. The Director, Digital Practice Experience is responsible for shaping and delivering a best-in-class experience across Aspen Dental's digital ecosystem. This role owns the end-to-end customer experience for digital workflows supporting dentures, implant planning and surgical guide design, and central manufacturing-ensuring practices have the support required to deliver excellent patient outcomes.
This leader oversees multiple practice-facing service teams and will stand up a new real-time clinical record acquisition review function that ensures all cases entering the digital design process are complete, accurate, and ready for downstream execution. The role looks horizontally across digital operations to identify friction, drive simplification, and improve the experience for doctors, offices, and ultimately patients.
Essential Functions, Job Duties & Responsibilities:
Own the Digital Practice Experience
Serve as the single point of accountability for customer experience across Aspen's digital denture design, implant planning and surgical guide design, and central print workflows.
Identify and address experience gaps across the digital ecosystem, balancing speed, quality, and clinical confidence.
Partner cross-functionally to improve patient, doctor, and office experience at scale.
Lead Practice-Facing Support Teams
Lead customer service teams handling both transactional and highly skilled support.
Set clear service standards, escalation paths, and performance metrics to ensure consistent, high-quality support.
Stand Up Clinical Record Acquisition Review
Build and scale a new real-time clinical record acquisition review function to validate that all required inputs (scans, images, prescriptions, records) are accurate and complete before entering the design process.
Reduce downstream delays, rework, and remakes by ensuring “right-first-time” case readiness.
Partner closely with clinical, quality, and design teams to define intake standards and continuous improvement opportunities.
Optimize the Digital Ecosystem
Look across digital operations to identify systemic friction, root causes, and opportunities to simplify workflows.
Translate customer pain points into actionable process, tooling, or capability improvements.
Support adoption of new digital capabilities by ensuring experiences are intuitive, supported, and scalable.
Leadership & Collaboration
Build, lead, and develop high-performing teams with a strong service mindset and clinical fluency.
Partner closely with Digital Design Operations, Quality Assurance, Design Excellence, Commercial Enablement, IT, Field Leadership, and Clinical leadership to ensure alignment and clarity of ownership.
Use data and voice-of-customer insights to inform priorities and measure impact.
Success Measures
Improved doctor and office satisfaction across digital workflows
Reduced case rework, delays, and incomplete submissions
Faster cycle times and improved first-pass yield
Clear service standards and scalable intake processes
Strong cross-functional partnerships and operational clarity
Preferred Education/Certification, Experience, Skills & Abilities (i.e., technical, knowledge, etc.):
Bachelor's degree in Operations Management, Business, or related field (Master's preferred).
10+ years of experience in continuous improvement, operations, or a related role, with proven success in applying Lean and Six Sigma methodologies.
Demonstrated ability to stand up new functions and scale them effectively, including offshore operations
Prior experience leading multi-team service or enablement organizations
Strong analytical and problem-solving abilities, with experience leveraging data to inform decisions.
Excellent communication and influencing skills, with the ability to align diverse stakeholders around common goals.
Travel Percentage:
Up to 75% (International and Domestic)
Annual Pay Range: $130-185k with bonus opportunity
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
If you are an applicant residing in California, please view our privacy policy here: *********************************************************************************
Annual Pay Range: $130-185k with bonus opportunity
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
View CA Privacy Policy
$130k-185k yearly Auto-Apply 6d ago
Expanded Duties Dental Assistant
Heartland Dental 4.1
Heartland Dental job in Hammond, IN
Expanded Duties Dental Assistant - EDDA - Dental Assistant Hammond Family Dentistry is looking for an Expanded Functions DA to join our team! Indiana X-Ray and EFDA license required. Monday 7:45am-5:15pm Tuesday 8:30am-7:15pm Wednesday 7:45am-5:15pm Thursday 6:30am-3:15pm
About Hammond Family Dentistry
Hammond Family Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join an 8 person team that thrives on collaboration, communication and community
* Located on the corner of Indianapolis and 173rd St.
* Be a part of a hard-working practice where patient care is our #1 focus
Why join a Heartland Dental supported office?
If you are a reliable and positive individual looking for career satisfaction and continuing educational opportunities, join our team! A Heartland Dental supported office is seeking a friendly Expanded Duties Dental Assistant to support the clinical treatment care of our patients. As an Expanded Duties Dental Assistant, you will play a large role in the provision of effective and trustworthy dental services. You will sustain patient comfort, soothe upset patients, listen to their needs and educate them on dental procedures. You will also manage clinical supplies, work efficiently to maintain the supported dentist's schedule and adhere to all OSHA and company safety policies.
Benefits:
We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental's extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental's network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.
Additional benefits:
* Medical and prescription drug insurance
* Free dental services for yourself and your dependents minus lab fees
* Vision care support
* Life insurance
* 401(K) retirement plan
* 6 paid holidays off
* Team-focused, uplifting and educational work culture
* Potential for 2 weeks vacation available
As an Expanded Duties Dental Assistant at a Heartland Dental supported office, you will organize and maintain lab equipment, take and develop X-rays and provide comprehensive post-operative dental procedures to patients.
Additional responsibilities of the Expanded Duties Dental Assistant include:
* Taking and recording medical and dental histories and patient vital signs
* Assisting the dentist in managing dental emergencies
* Improving your clinical skills and acumen through participation in continuing education and training opportunities offered by Heartland Dental
Requirements:
Job Requirement - Expanded Duties Dental Assistant - EDDA - Dental Assistant:
As an Expanded Duties Dental Assistant, you must have a positive and outgoing personality, exceptional interpersonal verbal and written communication skills, excellent patient care skills and strong organizational skills.
Additional requirements for the Expanded Duties Dental Assistant include:
* Superior working knowledge of dental procedures and terminology
* Ability to build rapport with patients
* Good manual dexterity
* Computer proficiency and the ability to learn new programs
* Ability to travel at least once every other month for training, occasionally overnight
* Dental assisting school certificate is a plus
* Previous work experience in a dental practice is a plus
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
$35k-44k yearly est. 9d ago
Dental Front Office - Business Assistant
Heartland Dental 4.1
Heartland Dental job in West Chicago, IL
Junction Dental Care is looking for a Business Assistant to join our team. Schedule Availability Needed Monday 8 a.m. - 5 p.m. Tuesday 9 a.m. - 6 p.m. Wednesday 9:30 a.m. - 5 p.m. Thursday 7 a.m. - 4 p.m. Friday 8 a.m. - 1 p.m. About Junction Dental Care Junction Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 6 person team that thrives on collaboration, communication, and community
* Located on N Neltnor Blvd across the street from Aldi
* Well connected and energetic team that is growing
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
More about the role
* Greet and welcome patients as they enter the office to create a great first impression of our team
* Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
* Utilize Dolphin for patient scheduling and records
* Schedule and confirm appointments for multiple providers in the office
* File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
* Post insurance and patient payments and process accounts receivables
* Review treatment plan fees and payment options with patients
* Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
* Access to on-demand Daily Pay
Minimum Qualifications
* Experience working in a fast-paced and customer-centric environment
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dolphin or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$29k-34k yearly est. 23d ago
Front Desk (Damen)
Dental Dreams 3.8
Chicago, IL job
The Role: Studio Dental LLC, located in Chicago's Back of the Yards neighborhood on Damen Ave, Chicago, IL, is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service.
Who Are We: Studio Dental LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.
Benefits:
Competitive compensation
The benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with an emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish) - Preferred
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services LLC / Studio Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
#STUDIODENTAL