Highgate Hotels jobs in West Palm Beach, FL - 37 jobs
Room Attendant
Highgate Hotels 4.5
Highgate Hotels job in Fort Lauderdale, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Hampton Inn Fort Lauderdale
720 East Cypress Creek RoadFt. Lauderdale, FL 33334
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
* Thoroughly clean guestrooms according to standards.
* Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
* Remove all trash and dirty linen from guestrooms and hallways.
* Keep all hallways, public areas and closets clean, neat and vacuumed
* Restock housekeeping cleaning cart for next day's use.
* Replenish chemical bottles.
* Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
* Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
* Handle items for "Lost and Found" according to the standards.
* Ensure overall guest satisfaction.
Qualifications
* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
* Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$22k-26k yearly est. Auto-Apply 29d ago
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Operations Intern- Select Service Summer 2026
Highgate Hotels 4.5
Highgate Hotels job in Fort Lauderdale, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Overview
Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments and rotate among multiple hotels. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.
Responsibilities
* Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Maintain a friendly and warm demeanor at all times.
Qualifications
* We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
* This role has direct involvement with both management and employees and strong communication skills are required.
* Applicants must also have the ability to multi-task in a fast-paced environment, have the confidence to provide feedback to management and have strong follow through.
* This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
$23k-29k yearly est. Auto-Apply 60d+ ago
Security Officer
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors. Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats.
Essential Duties and Responsibilities
* Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling.
* Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
* Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands.
* Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.
* Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
* Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
* Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
* Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
* Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
* Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.
* Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation.
* Sufficient manual dexterity in hands with or without reasonable accommodation.
* Ability to climb stairs and ladders at a rapid pace with or without reasonable accommodation.
* Ability to perform duties within extreme temperature ranges with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$27k-34k yearly est. Auto-Apply 18d ago
Weekend Pool Attendant
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
Essential Duties and Responsibilities
* Clean the pool area including, but not limited to, furniture, tables, decks, pool tiles, shower tiles, beach access walkway/elevator and cabanas
* Collect and replenish pool towels and monitor inventory to minimize loss
* Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
* Monitor use of the facility and address and/or report potential hazards
* Respond to guest inquiries and service issues in a timely, friendly and efficient manner
* Provide guest with information regarding hotel and local area amenities.
* Perform general Recreation duties, as needed.
Qualifications and Skills
* Minimum 6 months customer service experience
* Ability to work a flexible schedule, including nights and weekends
* Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation
* Willingness to obtain a CPR certification
* Must be at least 18 years old
* Must be detail oriented, have high standards, and able to work independently
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$23k-27k yearly est. Auto-Apply 14d ago
Food Runner
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Essential Duties and Responsibilities
* Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
* Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
* Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
* Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Knowledge of the appropriate table settings and service ware.
* Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
* Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$20k-29k yearly est. Auto-Apply 3d ago
Senior Complex Director Of Finance
HEI Hotels and Resorts 4.3
Fort Lauderdale, FL job
About Us
Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the , we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
This role will be a Senior Complex Director of Finance of the Westin Fort Lauderdale Beach Resort and the Kimpton Shorebreak Fort Lauderdale Beach Resort. Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Essential Duties and Responsibilities
Executive Committee Responsibilities
Ability to perform special financial analysis as needed and /or requested by General Manager and Corporate Office.
Provide accurate financial reporting based on the HMA requirements.
Provide timely and accurate communication with ownership group.
Practical solutions from a cost vs. benefits viewpoint. Provide accurate policy interpretations.
Actively participate in Executive Committee and staff meetings.
Assist other managers in analyzing statements, distributions, and other financial data.
Support and comply with property standards and Corporate SOP's.
Financial and Accounting Practices, Procedures, and Policies
Skill in correcting deficiencies identified on Internal Audit report.
Effective use of the Controller's Checklist.
Maintain effective cash control system with audits and reports for each period.
Review security over assets and auditing inventories.
Understanding of all pertinent leases, contracts, agreements, covenants, and restrictions.
Knowledge of City, County, State sales tax laws and laws dealing with innkeepers, liquor, and labor.
Budget Preparation
Schedule and coordinate the preparation and presentation of the annual operating budget.
Coordinate all aspects of the capital expenditures budget according to SOP.
Capital Expenditure Control
Control the Capital Expenditure program and complete ROI Analysis.
Financial Objectives
Complete entries required for preparation of the financial statements. Review statements for inaccurate data and make corrections within the following period.
Inform the General Manager and HEI Corporate management of current and potential financial problems.
Keep management informed of sales and profit attainment throughout the period.
Coordinate the property's labor management system.
Accounts Receivable
Maintain appropriate standards for 60-90 day accounts. Conform to standards regarding the average collection period.
Documenting the local credit policy and auditing property compliances.
Approve all major accounts for credit as defined by local policy.
Conduct credit and write-off meetings as requested.
Submit accurate and timely critiques and credit loss reports as required.
Review all major banquet functions and group accounts for proper credit extensions prior to arrival.
Maintain standard regarding level of bad debt expenses as related to credit sales.
Aggressively fulfill the accounts receivable management responsibilities to maximize receivable realizations.
Responses to Corporate Staff
Complete financial required reports and requests from HEI Corporate offices. Establish other reports or documents, outside of SOP's as needed.
Balances in Asset and Liability Accounts
Reconcile account balances on a current basis.
Establish balances in accruals, pre-paid, and other accounts using proper accrual methods and expense realization logic.
Calculate various turn ratios and days available for major asset categories and compare to standards (linen, gift shop, food, beverages, guest supplies, and uniforms).
Work with Department Managers to control inventory balances according to established realistic pars.
Comply with company procedures on deferring payments.
Management of Department
Maintain and update job descriptions and standards for department.
Ability to comply with corporate and local policies for wages paid (increases and timing).
Establish an effective cross training program within the department.
Identify, screen, and attract management candidates from outside the company.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job duties as assigned.
Qualifications and Skills
B.S. in Accounting or Hotel Management preferred.
3+ years experience in Hotel or Hospitality related Finance and Accounting
Analytical approach to problems, regard for detail and accuracy.
Assertive personality, professional demeanor.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$93k-139k yearly est. 60d+ ago
Spa Receptionist
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information.
* Complete the check in process by inputting and retrieving information from a computer system, including type and length of treatment. Promote brand marketing programs. Make appropriate selection of treatments based on guest needs.
* Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication. Retrieve messages and communicate the content to the guest. Retrieve mail from mailbox.
* Close guest accounts at time of check out and ensure satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Remain calm and alert especially during emergency situations and heavy activity. Plan and implement detailed steps by using experienced judgment and discretion.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
* Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.
* Ability to access and accurately input information using a moderately complex computer system.
* Ability to observe and detect signs of emergency situations.
* Ability to establish and maintain effective working relationships with associates, customers, and patrons.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Compensation
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$24k-32k yearly est. Auto-Apply 9d ago
Escape Supervisor
HEI Hotels and Resorts 4.3
Fort Lauderdale, FL job
About Us
Discover the hidden gen of Kimpton Fort Lauderdale Beach, nestled just steps from the serene shoreline. Our resort offers guests a unique vantage point of the city's vibrant boating life, along with a comprehensive experience of luxurious accommodations, events, dining and cocktails. We provide a wide range of career opportunities, whether you're seeking seasonal roles or a long-term career in hospitality. Our team is eager to welcome you into our family, where you'll join a passionate group that works hard, has fun and supports one another. As part of the HEI family, you'll benefit from our HEI Loves culture, which celebrates our associates with competitive compensation, exceptional benefits, and generous PTO programs. Enjoy access to health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. Join us at Kimpton Fort Lauderdale Beach and become a valued member of our dedicated team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities:
Monitor servers and busperson adherence to all service standards.
Supervise service of guests, being watchful of signals from guests in need of service.
Assist manager to establish and monitor sidework duty completion.
Maintain bank to HEI Hotels and Resorts standards.
Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist restaurant manager in conducting menu classes and taste panels.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills:
Ability to use point of sale.
Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$44k-68k yearly est. 60d+ ago
Maintenance
Highgate Hotels 4.5
Highgate Hotels job in Fort Lauderdale, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Courtyard Fort Lauderdale
2440 W. Cypress Creek RdFort Lauderdale, FL 33309
Responsibilities
* Assist with the operation maintenance and repair of equipment.
* Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc.
* Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
* Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
* Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
* Perform other tasks/jobs as assigned by the supervisor or manager.
Qualifications
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
* Must have a valid driver's license for the applicable state.
* Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.
$28k-37k yearly est. Auto-Apply 60d+ ago
PM Lona Host
HEI Hotels and Resorts 4.3
Fort Lauderdale, FL job
About Us
Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Essential Duties and Responsibilities
Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management.
Maintain proper set-up of dining room.
Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
Ability to remember, recite and promote the variety of menu items.
Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
Ability to establish and maintain effective working relationships with associates, customers, and patrons.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$20k-32k yearly est. 20d ago
Director of Engineering
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state, and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards.
Essential Duties and Responsibilities
* A complete understanding of all building related systems - Electrical, HVAC, Plumbing, Life Safety, IT, etc.
* A complete understanding of all building related equipment - HVACandR, Kitchen, Laundry, Pool, etc.
* Follows company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc.
* Maintains engineering related check book accounting procedures to ensure department operates with-in budgeted guidelines while maintaining required stock of supplies and materials.
* Effectively interview, supervise, train, manage performance, assign tasks and follows-up with engineering staff to ensure maximum productivity.
* Maintains accurate records and filing system to support RandM Budget, PM Programs, Capital Budget, Capital Projects, Life Safety Systems and Inspections, etc.
* Maintains all Engineering Spaces in a safe, clean, organized, energy efficient manner.
* Tours hotel complex daily identifying items requiring engineering, housekeeping or other departmental actions.
* Considered the property expert on all Life Safety related items, trains all managers in these areas.
* Has a firm understanding of all Brands related issues and procedures.
* Has a firm understanding of all Brand related GSS, GSI, AYS, DTS problem tracking procedures and is working to correct them.
* Has a basic understanding of elementary accounting procedures.
* Has a basic understanding of PC operation and a working knowledge of Micro Soft Office Software programs and internet use.
* Ability to remain calm in stressful situations, seen as a strong leader through-out hotel.
* Remains current on related technology advances that would enhance operations.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job duties as assigned.
Qualifications and Skills
* Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
* 3+ years of hands-on experience at a comparable location. All HEI Chief Engineers are working Chief's.
* Hotel experience preferred.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
* ADA related Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing, at times working in cramped noisy locations susceptible to extreme hot and cold temperatures with or without reasonable accommodation.
* Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$102k-135k yearly est. Auto-Apply 16d ago
Night Auditor
Highgate Hotels 4.5
Highgate Hotels job in West Palm Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn West Palm Beach
2461 MetroCentre BlvdWest Palm Beach, FL 33407
Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities
* Must be able to work with and understand financial information and data, and basic arithmetic functions.
* Must be willing to cross train in other accounting or hotel-related areas.
* Must be able to prioritize job functions in order to meet deadlines.
* Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
* Audit and reconcile financial and statistical reports.
* Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
* Prepare and distribute month-end reports.
* Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Prioritize job functions in order to meet deadlines.
* Ensure accuracy of all numbers reported including statistics.
* Input and update financial information into corporate communications network.
* Perform daily, weekly, monthly and annual data processing system functions as required.
* Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
* Ensure overall guest satisfaction.
* Respond to governmental inquiries upon receipt.
* Handle guest requests
Qualifications
* High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
* Guest Service Experience preferred.
* Computer knowledge/skills required.
* Flexible and long hours sometimes required.
* Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Late/Overnight shift
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
$24k-29k yearly est. Auto-Apply 51d ago
Chef de Cuisine
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Essential Duties and Responsibilities
* Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards.
* Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication vehicles, recommend discipline and termination, as appropriate.
* Schedule and manage the maintenance/sanitation of the kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
* Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved.
* Promote the Accident Prevention Program to minimize liabilities and related expenses.
* Assist the Executive Chef in the creation, costing and implementation of seasonal and special menus.
* Should assume the responsibilities of the Executive Chef in his/her absence.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Two+ years of post high school education, culinary education is desirable.
* Five+ years of employment in a related position.
* Hotel experience preferred.
* Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
* Ability to work effectively under time constraints and deadlines.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$50k-70k yearly est. Auto-Apply 23d ago
Sales Manager
Highgate Hotels 4.5
Highgate Hotels job in West Palm Beach, FL
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn West Palm Beach
2461 MetroCentre BlvdWest Palm Beach, FL 33407
Overview
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities
* Attend daily Highgate Hotel Business Review (HHBR) meeting.
* Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
* Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
* Meet or exceed set goals.
* Operate the Sales Department within established sales expense budget.
* Participate in required M.O.D. and Saturday office coverage as scheduled.
* Initiate and follow up on leads.
* Maintain and participate in an active sales solicitation program.
* Monitor production of all top accounts and evaluate trends within your market.
* Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
* Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
* Invite clients to the hotel for entertainment, lunches, tours and site inspections.
* Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
* Assist in the preparation of required reports in a timely manner.
* Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
* Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
* Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
* Meet and greet onsite contacts.
* Abide by Prime Selling Time (PST).
* Develop networking opportunities through active participation in community and professional associations, activities and events.
* Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
* Entertain clients.
* Handle inquiries as part of Inquiry Day Program.
Qualifications
* College course work in related field helpful.
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Must be skilled in Windows, Company approved spreadsheets and word processing.
* Long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
$47k-71k yearly est. Auto-Apply 23d ago
Sales Coordinator / Front Office Supervisor
Highgate Hotels 4.5
Highgate Hotels job in Fort Lauderdale, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Courtyard Fort Lauderdale
2440 W. Cypress Creek RdFort Lauderdale, FL 33309
Overview
The Administrative Assistant, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the reporting department. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities
* Greet and welcome all guests in accordance with Highgate Hotel standards.
* Answer guest inquires about hotel and conference center services, facilities and hours of operation in a timely manner.
* Answer telephone and email messages. Respond accordingly.
* Maintain and stay abreast of the latest computer programs/innovations (as applicable).
* Open and distribute mail.
* Filing of all pertinent correspondence in a timely manner.
* Type all correspondence pertaining to department.
* Maintain adequate inventory of office supplies.
* Responsible for the smooth operation of the office.
* Type and distribute meeting minutes.
* Maintain trace file as needed.
* Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)
* Assist with daily operations of the Business Center as needed.
Qualifications
* High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
* At least 2 to 3 years of progressive experience in a hotel or related field preferred.
* College course work in related field helpful.
* Computer knowledge/skills required.
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
$28k-37k yearly est. Auto-Apply 60d+ ago
La Fuga Busser
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Discover the hidden gen of Kimpton Fort Lauderdale Beach, nestled just steps from the serene shoreline. Our resort offers guests a unique vantage point of the city's vibrant boating life, along with a comprehensive experience of luxurious accommodations, events, dining and cocktails. We provide a wide range of career opportunities, whether you're seeking seasonal roles or a long-term career in hospitality. Our team is eager to welcome you into our family, where you'll join a passionate group that works hard, has fun and supports one another. As part of the HEI family, you'll benefit from our HEI Loves culture, which celebrates our associates with competitive compensation, exceptional benefits, and generous PTO programs. Enjoy access to health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. Join us at Kimpton Fort Lauderdale Beach and become a valued member of our dedicated team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Essential Duties and Responsibilities
* Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
* Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
* Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
* Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Knowledge of the appropriate table settings and service ware.
* Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
* Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$17k-27k yearly est. Auto-Apply 20d ago
Sales & Marketing Intern - Select Service Summer 2026
Highgate Hotels 4.5
Highgate Hotels job in Fort Lauderdale, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Overview
Come join Highgate's Summer Internship Program! This 10-week immersive experience offers hands-on exposure to hotel Sales & Marketing, giving you the opportunity to learn how hospitality companies attract, engage, and retain guests in a dynamic, fast-paced environment.
You'll gain valuable industry knowledge while contributing to real projects and collaborating with experienced professionals across the organization.
Responsibilities
* Assist with day-to-day hotel sales and marketing initiatives, including sales calls, presentations, and prospecting.
* Support the creation of promotional materials, proposals, and marketing campaigns.
* Participate in planning and execution of events, site visits, and client meetings.
* Research competitive market trends and provide insights to the team.
* Assist with digital marketing and social media content development.
* Gain exposure to revenue generation strategies and hotel sales systems.
* Shadow senior leaders and attend professional development sessions as part of Highgate's internship curriculum.
Qualifications
* Current undergraduate student (Hospitality, Business, Marketing, or related major preferred).
* Strong interest in hospitality, sales, and marketing.
* Excellent communication, interpersonal, and organizational skills.
* Ability to multitask and thrive in a fast-paced environment.
* Proficiency in Microsoft Office Suite; familiarity with social media platforms a plus.
$25k-37k yearly est. Auto-Apply 60d+ ago
Breakfast Cook
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Discover the hidden gen of Kimpton Fort Lauderdale Beach, nestled just steps from the serene shoreline. Our resort offers guests a unique vantage point of the city's vibrant boating life, along with a comprehensive experience of luxurious accommodations, events, dining and cocktails. We provide a wide range of career opportunities, whether you're seeking seasonal roles or a long-term career in hospitality. Our team is eager to welcome you into our family, where you'll join a passionate group that works hard, has fun and supports one another. As part of the HEI family, you'll benefit from our HEI Loves culture, which celebrates our associates with competitive compensation, exceptional benefits, and generous PTO programs. Enjoy access to health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. Join us at Kimpton Fort Lauderdale Beach and become a valued member of our dedicated team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Prepare food of consistent quality and assist in kitchen functions.
Essential Duties and Responsibilities
* Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.
* Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.
* Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures.
* Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked.
* Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.
* Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards.
* Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation.
* Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$31k-37k yearly est. Auto-Apply 12d ago
Pool Attendant
HEI Hotels and Resorts 4.3
Fort Lauderdale, FL job
About Us
Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
Essential Duties and Responsibilities
Clean the pool area including, but not limited to, furniture, tables, decks, pool tiles, shower tiles, beach access walkway/elevator and cabanas
Collect and replenish pool towels and monitor inventory to minimize loss
Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
Monitor use of the facility and address and/or report potential hazards
Respond to guest inquiries and service issues in a timely, friendly and efficient manner
Provide guest with information regarding hotel and local area amenities.
Perform general Recreation duties, as needed.
Qualifications and Skills
Minimum 6 months customer service experience
Ability to work a flexible schedule, including nights and weekends
Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation
Willingness to obtain a CPR certification
Must be at least 18 years old
Must be detail oriented, have high standards, and able to work independently
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$23k-27k yearly est. 14d ago
AM Bartender
HEI Hotels & Resorts 4.3
Fort Lauderdale, FL job
About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Serve guests in hospitable manner to ensure positive guest experience.
Essential Duties and Responsibilities
* Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
* Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
* Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
* Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
* Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money.
* Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Must communicate well with guests.
* Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
* Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
* Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.
* Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
* Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
* Ability to establish and maintain effective working relationships with associates, customers, and patrons.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.