What You'll Be Doing:
A Key Accounts Manager is the single point of contact (SPOC) for large, multi-location, complex Arrow customers. Serving as a Global or National Accounts Manager, this position creates selling opportunities within specified strategic customer accounts by creating strategic relationships with top management. Responsible for achieving sales quota and assigned strategic account objectives.
Account Management: Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow customers through a very strategic sales plan and process. Has a thorough understanding of the customer's needs and the customer's decision making hierarchy in order to proactively assess, clarify, and validate customer needs on an ongoing basis. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on solutions selling through an advanced knowledge of Arrow's supply chain solutions and design processes. Grows profit and maximizes margins by selling value-added, long-term solutions. Coordinates the involvement of Arrow personnel; including sales support, service, and management resources, in order to meet account objectives and customers' expectations. Typically manages a territory of accounts up to $125 million.
Quotations and Contract Negotiations: Plan, manage and oversee all the RFQ's signed off within their assigned customers. Ensure that all RFQ activities and strategies are well established, communicated, addressed, and agreed upon within Arrow guidelines, policies, and procedures. Directly participates in the review and negotiation of significant contracts. Assist in reviewing customer requests to ensure amendments to the terms and conditions in contracts are carried out. Ensure that all Arrow departments and customer departments have the necessary information to ensure a seamless contract renewal/negotiation process. Has an in-depth, comprehensive understanding of Arrow's market share in each assigned account, the top competitor's market share in those accounts and can identify the type of business each competitor is supporting and why. Consistently maintains a dominant market share position at each assigned account. Takes an innovative and creative approach to supplier and customer action plans and has expert understanding of the customer's business at all levels and disciplines of the organization.
Relationships: Develop and build influential and strategic relationships at the manager decision making level, with goal of building relationships at the senior management and C-level/executive level. Utilize distribution/rep/supplier knowledge to grow sales and profits within assigned customers. Interface with suppliers to update them on demand creation progress through meetings or reviews. Build strong relationships with suppliers' reps and managers, leveraging these relationships to receive future product development and supply chain solution information. Develop relationships with key personnel in marketing, product development, manufacturing, purchasing and engineering at accounts. Utilize Arrow's key management with key customers and suppliers.
This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
What We Are Looking For:
Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience.
Is recognized as an expert in own area within the organization
Requires specialized depth and/or breadth of expertise
Interprets internal or external business issues and recommends solutions/best practices
Solves complex problems; takes a broad perspective to identify solutions
Works independently, with guidance in only the most complex situations
Progression to this level is typically restricted on the basis of business requirement
Identifies applications of functional knowledge and existing methodologies to complex problems
Serves as an expert within own function
Leads functional teams or projects and serves as a best practice/quality resource
Work Arrangement:
Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!
Annual Hiring Range/Hourly Rate:$181,800.00 - $241,999.96
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:US-CA-California (Remote Employees)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:Full time
Job Category:SalesEEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
$181.8k-242k yearly 1d ago
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NetworX Product Consultant
Cognizant 4.6
Dayton, OH jobs
About the role
As a NetworX Product Consultant, you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions.
In this role, you will:
Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs.
Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions.
Update existing configuration business rules with new contractual requirements and identify automation opportunities.
Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff.
Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience.
Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements.
Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration.
Advanced analytical and problem-solving skills with experience in interpreting application configurations.
Excellent communication skills for articulating issues and providing alternative solutions.
These will help you stand out
Proficiency in NetworX data structures and automation techniques for repetitive tasks.
Experience working with onshore/offshore resource models.
Ability to create clear documentation and knowledge transfer materials for client teams.
Strong consulting skills and ability to operate effectively in a team environment.
Familiarity with healthcare payer systems and related business processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
#LI-NC1
Salary and Other Compensation:
Applicants will be accepted till 12/22/2025
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
cog2025
$113k-132k yearly Auto-Apply 1d ago
Internal Audit
Applied Materials 4.5
Austin, TX jobs
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Austin,TX, Hsinchu,TWN, Singapore,SGP
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
Execute audit programs within defined project timelines, handling high complexity, risk, and subjective judgment. Work independently with periodic review and follow-up.
Participate in audit planning for assigned operational audits or advisory projects. Conduct process interviews and walkthroughs, document key attributes, and strive to become a subject matter expert in scope areas. Refine standards and support junior auditors during planning.
Conduct audit fieldwork in accordance with GIA and IIA standards. Apply the project RACI framework to meet objectives, design testing attribuet per assigned scopes, ensure work papers are complete, and maintain quality and re-performance standards. Contribute to the development of audit methodologies and templates, and recommend scope adjustments based on professional judgment.
Identify audit findings within assigned scope. Review methodology, evidence, and conclusions with the Project Manager. Draft findings using standard formats and consolidate reports. Present findings to stakeholders, project teams, and the CAE. Support junior auditors in issue resolution.
Ensures work papers and scope descriptions are complete in AuditBoard.
Support timely receipt of management action plans and ensure all follow-up actions are completed for audit closure.
Track audit findings quarterly to monitor remediation status, gather evidence, and report progress to the Project Manager and CAE until full closure.
Lead small-scale operational audit or advisory projects, ensuring alignment with audit objectives and stakeholder expectations.
Conduct SOX testing and update the PMO on issue status. May lead SOX engagements for specific control areas.
Functional Knowledge
Demonstrates strong conceptual and practical expertise in own discipline, with foundational understanding of related areas.
Business Expertise
Applies knowledge of best practices and understands how own area integrates with others. Maintains awareness of competitive landscape and market differentiators.
Leadership
Serves as a resource for less experienced colleagues. May lead small-scale projects with manageable risk and resource requirements.
Problem Solving
Resolves complex issues by applying new perspectives to existing solutions. Exercises sound judgment based on analysis from multiple information sources.
Interpersonal Skills
Influences a broad range of business stakeholders through audit findings and proactive relationship management, driving alignment and remediation across functions.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
$77k-101k yearly est. 10h ago
M&A and Strategic Investments Attorney (B6)
Applied Materials 4.5
Santa Clara, CA jobs
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$189,000.00 - $260,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Role and Responsibilities
Director, M&A and Strategic Investments, CBD Legal. This position would be in our Corporate Business Development (CBD) Legal group, and would report to the Managing Director, CBD Legal.
Deal Counsel. The attorney's primary role would be as deal counsel supporting all aspects of the Corporate Business Development group's activities, including mergers, acquisitions, divestitures, joint ventures and other strategic investments. Specifically, the attorney would be involved in:
Review M&A pipeline review decks and drive regulatory assessment review by antitrust, CFIUS and FDI counsel of potential transactions, including coordinating input from the applicable business unit leaders and technologists
Prepare and negotiate non-disclosure agreements
Work with internal tax and finance groups and external counsel on transaction structuring
Prepare and advise the deal team regarding the negotiation of term sheets
Conduct and coordinate due diligence investigations, including coordinating with Legal & Compliance Organization (LCO) groups and with IP counsel
Prepare legal and IP due diligence report-outs for the business and deal team
Work with outside counsel on preparation of definitive transaction documentation, working with the CBD deal lead to drive agreement negotiations
Drive resolution of pre-closing and closing activities
Coordinate presentations on due diligence findings for the LCO and impacted corporate and business groups to support post-close integration and other activities
Develop and communicate responses to critical legal issues as they arise
Advise on and coordinate the legal aspects of potential divestitures, including working with IP counsel to assess separability of assets and technology, with antitrust counsel to assess potential counterparties and regulatory requirements
Assist in the preparation of playbooks and process improvements for the CBD group and participate in company-wide training programs
Required Experience and Skills
JD from a nationally-recognized law school
The ideal candidate would have at least 6 years of total experience with a practice focused on mergers and acquisitions in a large, international law firm, with at least 2 of those years doing deals with a strong cross-border component for technology companies
A thorough understanding of the entire M&A process and desire to learn and participate in legal integration efforts
Experience in or exposure to capital markets, corporate securities and regulatory reporting, and strategic investments
Experience in or exposure to regulatory assessments and filings, including domestic and foreign antitrust, CFIUS and foreign FDI, and Outbound Investment Rule
Superior attention to detail and follow-through
Maturity, tact, pragmatic business judgment, sound decision-making and a ready sense of humor
Strong communication and presentation skills
Ability to collaborate and work effectively in a team-oriented environment
Willingness to travel, both domestic and international, up to 25% of the time
Work Location: Santa Clara, on-site
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$189k-260k yearly 31d ago
QuickBooks Online Premium Support Advisor
Intuit 4.8
California jobs
We are seeking passionate and driven individuals to deliver a differentiated support experience for our Mid-Market customers. This exciting opportunity focuses on businesses with over $2.5 million in annual revenue, addressing their unique opportunities and complex needs.
The role requires a blend of deep technical product support, financial acumen, and strategic customer service. The ideal candidate will be a tech-savvy problem-solver with a strong background in bookkeeping principles, passionate about leading change, collaborating with internal teams, and providing a world-class customer experience.
Mindset:
Daily demonstration of our Prosperity Principles: Advocacy, Ownership, and Expertise.
Enthusiasm for leading change and effective collaboration with supporting functions.
Excellent verbal and written communication skills, with the ability to convey technical information in an accessible manner.
Demonstrated ability to problem-solve and multitask efficiently in a dynamic environment.
Comfort with ambiguity and adaptability to changing priorities.
A collaborative team player who actively contributes to collective goals.
Qualifications:
What You'll Bring
Experience:
1-3 years of experience using QuickBooks Online, with preferred experience in QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money OR a completed Intuit Academy Bookkeeping Certification.
Proven experience in a customer support role, preferably within a tech or SaaS environment
Credentials:
An active QuickBooks Online Level 1 Certification is required and must be provided before your start date.
Technical & Financial Acumen:
A strong understanding of bookkeeping principles and financial terminology.
Demonstrated ability to analyze complex challenges, identify root causes, and communicate effective solutions.
Hybrid Work Requirement:
Minimum requirement of 2 days in the office 4 hours per day
A dedicated high-speed internet connection (DSL, cable, or fiber) is required for Work from Home.
Responsibilities:
What You'll Do
Deliver Expert Support: Provide superior technical and consultative support for Mid-Market QuickBooks users. Troubleshoot and resolve complex software-related issues via phone, and chat, in a professional and reassuring manner. Apply prosperity principles to customer solutions.
Be a Customer Champion: Act as the voice of the Mid-Market customer, demonstrating ownership of their success. Partner with teams such as; Learning & Development, Sales, and Product Management, to relay client feedback and drive improvements to the product and customer experience through strong advocacy.
Lead and Innovate: Create high-quality customer interactions that instill confidence. Identify trends and opportunities within the Mid-Market segment to help pioneer a differentiated service model, leveraging expertise in the field.
Empower Customers: Guide clients through the advanced functionalities of QuickBooks Online, including invoicing, complex bookkeeping, account setup, payroll, and more, fostering their prosperity through effective use of the platform.
Maintain Expertise: Stay current with all updates, new features, and functionalities of the QuickBooks Online platform to serve as a trusted advisor, demonstrating continuous commitment to expertise.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California $23.00 - $29.50. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
$23-29.5 hourly 1d ago
Manager IV, Field Service Engineer (M4)
Applied Materials 4.5
Cedar Park, TX jobs
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$112,000.00 - $154,000.00
Location:
Austin,TX
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .
Key Responsibilities
Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
Ensures customer satisfaction with Company service and system performance.
Interviews, hires, and trains customer engineers as necessary to support regional business.
Ensures employee satisfaction through:
- communication of business progress and all related action.
- setting goals and controlling achievements.
- establishing training and career development plans.
Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:
Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.
Achieves guaranteed up time and other parameters as sold to customers.
Promotes quality improvement processes to:
- reduce cycle time
- drive continuous improvement of technical performance
- empower the work force
Functional Knowledge
Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
Business Expertise
Applies understanding of the industry and how own area contributes to the achievement of objectives
Leadership
Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
Problem Solving
Identifies and resolves technical, operational and organizational problems
Impact
Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives
Guided by policies and resource requirements within business unit, department or sub-function
Interpersonal Skills
Guides, influences and persuades others internally in related areas or externally
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
#LI
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$112k-154k yearly 1d ago
Human Resources Business Partner
Conexus 4.1
Los Angeles, CA jobs
Job Title: Human Resources Business Partner (HRBP)
Compensation: $140-165K + Bonus
About the Role
We are seeking a strategic and hands-on HR Business Partner to support primarily corporate functions within a dynamic, growth-oriented organization. This position plays a critical role in guiding leaders through complex employee relations matters, driving performance management strategies, and aligning people initiatives with business goals.
Reporting to a senior HR leader, this role also includes people management responsibilities, overseeing a small team of 2-3 employees, including specialists focused on leave administration, accommodations, and employee services. The ideal candidate brings prior experience supporting corporate teams in a business partner capacity, and is confident managing employee relations at various levels of complexity.
Key Responsibilities
Serve as a trusted advisor to corporate leadership teams, offering strategic and tactical support on employee relations, organizational structure, and performance development.
Lead and resolve complex employee relations issues including investigations, coaching, corrective action, and disciplinary procedures.
Coach and support managers in handling performance improvement plans and sensitive personnel matters with fairness, compliance, and business alignment.
Manage and mentor a small team of HR professionals, ensuring effective execution in areas such as leaves of absence, accommodations, and employee engagement.
Collaborate with internal subject matter experts and third-party vendors (e.g., TILT) to ensure consistent, compliant, and employee-centered administration of medical leaves and reasonable accommodations.
Ensure HR strategies and practices align with the needs of the corporate business units, providing proactive support that reflects business goals and culture.
Partner with the Learning & Development and Talent teams on initiatives including performance reviews, workforce planning, and employee growth programs.
Drive consistency in policy application and HR compliance, particularly in accordance with California employment law and corporate workplace regulations.
Identify process improvements, use HR data and insights to inform decision-making, and serve as a champion for organizational effectiveness and culture.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent professional experience).
Minimum 5 years of progressive HR experience, with a strong focus on employee relations, performance management, and organizational development.
Demonstrated success in an HRBP capacity, preferably with direct experience supporting corporate employee groups.
Proven people management experience, with the ability to lead, develop, and mentor HR team members.
Solid understanding of leave of absence processes, reasonable accommodations, and associated compliance requirements; familiarity with third-party leave management solutions (e.g., TILT) is a plus.
Strong knowledge of California labor laws and HR compliance standards.
Excellent communication, coaching, and conflict-resolution skills with the ability to influence across all levels.
Technically proficient with HRIS systems, Microsoft Office Suite, and comfortable using data to drive decision-making.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Valid driver's license and automobile insurance for occasional travel needs.
Work Environment
Hybrid position: 3 days in-office (Mon-Wed), with flexibility for remote work on other days.
Occasional travel to other locations may be required.
Typical office physical demands (e.g., sitting, computer use, lifting up to 15 lbs).
$93k-127k yearly est. 2d ago
Power Distribution & Make Ready Designer (Remote)
Sigma Technologies, Ltd. 3.7
Atlanta, GA jobs
Power Distribution & Make Ready Designer
Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work
Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.
ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.
In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.
Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.
WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned
TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready
Requirements:
WHAT WE'RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver's license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday-Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate
PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels
ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we've supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values - Safety, Honesty, Truth, and Decency - shape how we work and who we hire. We are TeamSigmaTM.
*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: ****************************
*While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.
WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:
• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs
This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.
Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.
PM22
PI663e2a8cb183-37***********7
$59k-87k yearly est. 2d ago
Supervisor - Make Ready Power Design (Remote)
Sigma Technologies, Ltd. 3.7
Charlotte, NC jobs
Supervisor - Make Ready Power Design
Are you an experienced Power Utility Designer, Team Lead, or Supervisor? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you!
Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped accelerate and fortify positive impact in communities across the country. Our core values - Safety, Honesty, Truth, and Decency - fuel our culture. We are TeamSigmaTM.
**To learn more about working at Sigma, view our video and career page.
**If you do not have the experience required for this role, please refer to our other open positions: ****************************
**While we list our openings in multiple locations, you only need to apply to one as they are remote.
Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH for an initial 2 week in-person paid orientation and training period.
Position Description: Project Supervisors are responsible for one or more of the following areas on a specific project/program: Functional Performance, Project Reporting, and/or Personnel Performance. Project Supervisors demonstrate technical expertise and leadership and should be familiar with the commonly used concepts, practices, and procedures in electrical and/or civil engineering environments, preferably in the utility industry, and be able to rely on their experience and judgment to plan and accomplish goals. Supervisors are expected to be able to recommend new and/or improvements to documentation and implement approved changes. While their focus is on the assigned project functions, the failure of their team/area to achieve objectives will impact overall project/program deadlines and results.
The Design Supervisor:
Provides first-level leadership: Supervises and leads a team or functional activities daily
Concurrently perform the work of those they supervise
Provides support to key duties of the Project Manager / Project Engineer
Assists in the process to review function/project procedures, specifications, and standards
Works with Project Engineer to set priorities for a team to ensure task completion; coordinates work activities for team members.
Provides cross-functional representation
Mentor team members in professional development
Responsible for performance management of team members
Complete and deliver annual performance reviews for assigned staff
Provides input on disciplinary actions
Adapts management to changing conditions and supports associates affected by the change.
Requirements:
Education/Experience Requirements:
EDUCATION: High School Diploma or equivalent required, Associates degree or higher is preferred
EXPERIENCE: 3+ years of experience in the Electric Utility Industry is required; previous experience as a supervisor/manager is strongly preferred
Advanced field, drafting, and/or design knowledge
Identified leadership skills
Familiar with basic concepts, practices, and procedures used in general personnel management
Strong technical knowledge, oral and written communication skills
Ability to develop plans and organize work to ensure efforts are focused, resources are aligned, progress is monitored, and targets are met.
Strong interpersonal skills and the ability to work within a team
Basic financial management skills
Ability to learn and operate customer-based proprietary software
Is available during the "core" work hours of 8:00 a.m. to 5:00 p.m. Eastern Time - evening and/or weekend work may be required as duties demand
Willing and able to travel as needed, including overnight travel
Dependable transportation and valid driver's license and insurance
Able to pass a background check/drug test/driving record check
Authorized to work in the United States
Physical Requirements:
Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time, including sitting at a desk or driving in a vehicle.
Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
Must have the ability to receive detailed information through oral communication
WHAT WE OFFER: We want our Associates to stay healthy, happy, and secure! We offer you a positive work environment with supportive coworkers, managers, and leaders, plus:
Competitive pay
Medical, dental and vision plans with up to 80% of the premium sponsored by Sigma
401(k) plan with matching contributions up to 5% of salary
Paid holidays, vacation, and sick time
Education and professional licensing assistance programs
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description. This advertisement does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change. Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
PM22
PI11ae96d1ff81-37***********3
$67k-97k yearly est. 2d ago
Change Management Consultant - San Francisco, CA, 94105 - Hybrid - Only Locals (30-40miles) - W2 Role
TSR Consulting 4.9
San Francisco, CA jobs
Hi
Hope you are doing great today! Hope you are Safe and healthy!!
This is Bindu from TSR Consulting Services. We have an opportunity with one of our client, please find the below job Description and let me know if you are interested for this role.
Role: Change Management Consultant
Location: San Francisco, CA, 94105 - Hybrid
We are seeking an experienced and proactive Change Manager to lead organizational change management (OCM) efforts for a strategic IT Transformation Program. This role will be responsible for ensuring that the people side of changeresulting from new systems, technologies, and processesis effectively managed to maximize adoption and minimize resistance.
Key Responsibilities:
• Develop and execute a comprehensive change management strategy and plan, including communications, training, stakeholder engagement, and support.
• Identify, analyze, and prepare risk mitigation tactics for change-related challenges.
• Collaborate with project managers, IT teams, business leads, and HR to align change initiatives with project goals.
• Design and deliver change-related communications and training materials tailored to various audiences.
• Monitor adoption, track change effectiveness, and adjust plans accordingly to ensure long-term success.
Qualifications:
• Bachelors degree in Business, IT, Human Resources, or related field.
• Proven experience (3+ years) in change management within IT environments.
• Familiarity with change management methodologies (e.g., ADKAR, Prosci).
• Strong interpersonal, communication, and stakeholder management skills.
Preferred:
• Change management certification (e.g., Prosci, ACMP).
• Experience with large-scale enterprise IT implementations (e.g., ERP, CRM, cloud migration)
$101k-133k yearly est. 5d ago
Global Employment Counsel & Compliance Leader
Zuora Inc. 4.6
Redwood City, CA jobs
A leading subscription management company is seeking an Associate General Counsel to advise on employment law and compliance issues. You will provide guidance to HR leaders, draft legal documents, manage workplace investigations, and ensure compliance with changes in labor laws. This role allows for remote work and involves collaboration across departments to support legal and business objectives. A JD is required, along with significant law experience.
#J-18808-Ljbffr
$103k-156k yearly est. 5d ago
Senior Sourcing Specialist
CSI Companies 4.6
Palo Alto, CA jobs
We are seeking a highly skilled Senior Strategic Sourcing Contractor to support sourcing and procurement activities across hardware, software, and SaaS categories. This individual will lead sourcing initiatives, negotiate supplier agreements, and drive cost optimization in collaboration with Technology and Digital Solutions (TDS) and internal business partners. The ideal candidate brings strong analytical, negotiation, and stakeholder management skills, along with the ability to operate in a fast-paced and complex enterprise environment.
Key Responsibilities
Lead end-to-end sourcing projects across hardware, software, SaaS, and technology services categories.
Conduct comprehensive market and supplier analysis to identify opportunities for cost savings, risk mitigation, and strategic partnerships.
Negotiate contracts, pricing, and terms with vendors to ensure alignment with business, financial, and compliance objectives.
Partner closely with Technology and Digital Solutions (TDS) and internal stakeholders to define sourcing strategies and support enterprise procurement goals.
Draft, review, and manage supplier contracts and related documentation, ensuring compliance with legal and operational standards.
Monitor supplier performance and develop strategies for continuous improvement and relationship management.
Collaborate cross-functionally with legal, finance, IT, and operations to support risk management and governance processes.
Deliver sourcing analytics, benchmark reports, and spend analysis to inform strategic decisions.
Support process improvement initiatives to enhance sourcing efficiency, transparency, and value delivery.
Qualifications
Education: Bachelor's degree in Business, Supply Chain Management, or a related field required. Master's degree preferred.
Experience:
7+ years of experience in strategic sourcing, procurement, or supply chain management, ideally within technology or healthcare environments.
Proven experience in supplier negotiations, contract management, and market analysis.
Familiarity with enterprise procurement systems (experience with tools such as Ariba, Coupa, or SAP is a plus).
Strong analytical and project management capabilities, with the ability to manage multiple sourcing initiatives simultaneously.
Excellent communication, stakeholder management, and interpersonal skills.
Technical Tools: Custom in-house sourcing tools (training provided).
Work Environment
Hybrid schedule: 1 day onsite per week in Palo Alto, CA; remote work available for the remainder of the week.
Collaborative and fast-paced professional setting requiring cross-functional coordination and stakeholder engagement.
$85k-119k yearly est. 2d ago
CM OAR1 - Project Execution
Arcadis 4.8
Los Angeles, CA jobs
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
As the Owners Authorized Representative you will manage, oversee and coordinates all facets of the pre-construction, bid and award, construction and close-out phase of all assigned projects.
Role accountabilities:
Reviews pre-construction documents and submits comments to Designer as necessary
Plans, organizes, and prepares reports to upper management with respect to the status and/or progress of the projects
Coordinates with all pertinent public agencies during pre-construction and construction to comply with all off-site work; coordinates with various District and Project staff
Manages both the project budget and schedule to meet the District's qualitative standards; monitors project budget on a monthly basis and ensures that the budget accurately reflects the project status/progress
Manages daily activities of the contractor, reviews contractors' construction schedules and submittals, and coordinates responses to the contractors' inquiries thru the Requests for Clarifications (RFC) and other related documents
Reviews substitution submittals from contractors to ensure specification and/or District requirements are complied with.
Receives, reviews, and negotiates Contractor Change Order Proposal(s) to achieve a fair & reasonable price in accordance with the General Conditions; reviews and addresses any and all Schedule impacts in accordance with the project specifications in a timely manner
Reviews the process and monitors payments for the contractor, architects, engineers and any other pertinent parties
Administers provisions of Professional Service Agreements between Architects and the District
Coordinates District delivery of related fixtures, furniture and equipment
Monitors and manages project close-out with respect to project certification with the Division of State Architects (DSA) and project financial close out
Perform other related duties as assigned
Qualifications & Experience:
Graduation from a recognized college or university with a bachelor's degree in architecture, engineering, or construction management OR
Graduation from a recognized college or university with a bachelor's degree. The candidate must be able to complete the Certified Construction Manager (CCM) credential within one (1) year of employment in the Facilities Services Division of the Los Angeles Unified School District. OR
Possession of a valid Certified Construction Manager (CCM) credential may be substituted for the required education
Minimum Requirements:
Ten (10) years full time paid professional experience in Construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction. Three (3) years of the ten (10) years should have full responsibility for coordinating complex projects with construction values of more than $10M.
Additional Preferred Experience:
Design Build Experience
Experience utilizing Building Information Modeling (BIM)
Experience with Leadership in Energy and Environmental Design (LEED) certified projects and/or the Collaborative for High Performing Schools (CHPS)
Experience with Division of the State Architect (DSA) construction/design processes
Safety and OSHA Safety Regulations (OSHA 30 minimum)
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $130,000 - $160,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-JP1
$130k-160k yearly Auto-Apply 13d ago
Senior Corporate Counsel & Strategy Lead (Hybrid)
Gigamon 4.8
Santa Clara, CA jobs
A major tech company located in Santa Clara, CA seeks an Associate General Counsel to lead legal strategy and oversee compliance. The ideal candidate will possess a Juris Doctor (JD) and substantial experience in corporate law and commercial contracts. Responsibilities include advising the CFO and executive team, managing M&A activities, and ensuring compliance with regulations. The role provides a salary range of $300,000 to $350,000, with performance bonuses available.
#J-18808-Ljbffr
$300k-350k yearly 2d ago
Director, Enterprise Customer Success Management
Five9 4.8
San Ramon, CA jobs
Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Director, Enterprise Customer Success Management will lead a team of Enterprise Customer Success Managers. The Director will be responsible for developing a team of direct reports in SaaS Customer Success, with a focus on driving business outcomes for an assigned deck of in-base customers.
This position reports to the RVP, Customer Success.
Core duties and responsibilities include the following:
Lead, mentor, and grow a team of Customer Success Managers, positioning them to succeed in assisting Five9 customers in maximizing their investment in Five9 solutions.
Anchor CSM performance to Five9's Global Customer Success OKR framework.
Ability to successfully manage competing priorities.
Develop and implement best practices for the Enterprise Customer Success program while assisting your team in shepherding large, complex implementations through go live and ramps.
Develop and manage collaborative relationships with internal partners including Professional Services, Sales, and Five9 executive staff to help streamline and accelerate onboarding of these customers.
Build and maintain strong, long-lasting customer relationships including trusted advisor relationship with key customer stakeholders and executive sponsors, ensuring team alignment with customer's business goals and objectives.
Develop the team's understanding of Five9's products, services, and support processes, understanding customer business goals and objectives, and ensuring Five9 solutions deliver desired outcomes for our in-base customers.
Execute on existing and develop new strategies to reduce customer churn and increase customer lifetime value.
Participate in de-escalation calls in support of the CEM and overall project team to ensure that clients understand challenges and how to work around them
Ability to recruit and retain "A" players to build highly effective teams.
Provide strong operational management, reporting, and team skills for managing both a team and customer base.
Requirements:
10+ years of experience in customer success for a technology company.
5+ years managing a team.
Leadership experience with the capacity to influence, experience in hiring, mentoring, training and motivating high performing teams.
Proactive mentality, with the foresight to intervene and provide support to CSMs as needed.
Strong knowledge of contact center or related SaaS technology.
Strong account planning and management skills including mature negotiation skills.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
Experience in delivering client-focused solutions based on customer needs.
Ability to discuss, understand, and work within complex projects and processes.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent listening, negotiation, and presentation skills.
Excellent verbal and written communications skills.
Must be self-directed and self-motivated.
Superior professional presence and business acumen.
Ability to travel up to 50% of the time.
BS degree or equivalent.
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below. $112,560-$174,440 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: **********************************
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
$112.6k-174.4k yearly 17d ago
Implementation Consultant (Remote)
It Associates 3.4
Orlando, FL jobs
6+ Month Contract Role with Option to Hire
Our client is looking to add an Implementation Consultant to their Health division Implementation group supporting a Drug Diversion application. This role is responsible for configuring the software as part of the implementation process. The successful incumbent will understand how to transform and configure healthcare data from the customers into their software. In addition, their technical aptitude and ability to understand how to resolve customer issues will directly lead to satisfied customers and business success. This is a customer-facing position, so great interpersonal and communication skills are a must.
2+ years database experience (Experience with SQL is required, MS Access and/or Oracle is a plus)
Experience working in a client-facing role
Implementation & customer facing experience
Experience in healthcare is a very big plus
The anticipated hourly rate range for this position is ($32-36/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
$32-36 hourly 2d ago
QuickBooks Online Premium Support Advisor
Intuit 4.8
Chula Vista, CA jobs
We are seeking passionate and driven individuals to deliver a differentiated support experience for our Mid-Market customers. This exciting opportunity focuses on businesses with over $2.5 million in annual revenue, addressing their unique opportunities and complex needs.
The role requires a blend of deep technical product support, financial acumen, and strategic customer service. The ideal candidate will be a tech-savvy problem-solver with a strong background in bookkeeping principles, passionate about leading change, collaborating with internal teams, and providing a world-class customer experience.
Mindset:
Daily demonstration of our Prosperity Principles: Advocacy, Ownership, and Expertise.
Enthusiasm for leading change and effective collaboration with supporting functions.
Excellent verbal and written communication skills, with the ability to convey technical information in an accessible manner.
Demonstrated ability to problem-solve and multitask efficiently in a dynamic environment.
Comfort with ambiguity and adaptability to changing priorities.
A collaborative team player who actively contributes to collective goals.
Qualifications:
What You'll Bring
Experience:
1-3 years of experience using QuickBooks Online, with preferred experience in QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money OR a completed Intuit Academy Bookkeeping Certification.
Proven experience in a customer support role, preferably within a tech or SaaS environment
Credentials:
An active QuickBooks Online Level 1 Certification is required and must be provided before your start date.
Technical & Financial Acumen:
A strong understanding of bookkeeping principles and financial terminology.
Demonstrated ability to analyze complex challenges, identify root causes, and communicate effective solutions.
Hybrid Work Requirement:
Minimum requirement of 2 days in the office 4 hours per day
A dedicated high-speed internet connection (DSL, cable, or fiber) is required for Work from Home.
Responsibilities:
What You'll Do
Deliver Expert Support: Provide superior technical and consultative support for Mid-Market QuickBooks users. Troubleshoot and resolve complex software-related issues via phone, and chat, in a professional and reassuring manner. Apply prosperity principles to customer solutions.
Be a Customer Champion: Act as the voice of the Mid-Market customer, demonstrating ownership of their success. Partner with teams such as; Learning & Development, Sales, and Product Management, to relay client feedback and drive improvements to the product and customer experience through strong advocacy.
Lead and Innovate: Create high-quality customer interactions that instill confidence. Identify trends and opportunities within the Mid-Market segment to help pioneer a differentiated service model, leveraging expertise in the field.
Empower Customers: Guide clients through the advanced functionalities of QuickBooks Online, including invoicing, complex bookkeeping, account setup, payroll, and more, fostering their prosperity through effective use of the platform.
Maintain Expertise: Stay current with all updates, new features, and functionalities of the QuickBooks Online platform to serve as a trusted advisor, demonstrating continuous commitment to expertise.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California $23.00 - $29.50. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
$23-29.5 hourly 1d ago
Product Manager, HR Core Applications
Prosum 4.4
Pacifica, CA jobs
Product Manager, HR Core Applications (ATS-Optimized)
Salary Range: $143k to $165k
The Product Manager, HR Core Applications, is responsible for managing the full lifecycle of Human Capital and Time Management systems. This role ensures HR technology solutions align with business objectives and support operational efficiency. The Product Manager oversees HRIS applications-including Workday, Kronos, and HealthStream-while leading system enhancements, integrations, and strategic IT initiatives. This position collaborates closely with HR, IT, and business stakeholders and provides leadership to technical teams supporting HR applications.
Key Responsibilities Product and Application Management
Manage HR application lifecycle, enhancements, integrations, and upgrades.
Oversee system configuration, testing, deployment, and support activities.
Ensure HR applications meet business requirements and compliance needs.
Evaluate and implement product improvements based on user feedback and industry trends.
Technical and Strategic Leadership
Recommend and implement technical solutions for HR applications and digital workflow integrations.
Participate in enterprise strategic planning related to HR technology and digital applications.
Lead RFP development, vendor evaluation, and application selection processes.
Support project teams with benchmarks, plans, and financial models for technology implementations.
Stakeholder and Team Collaboration
Partner with HR, IT, clinical, and business teams to align system capabilities with organizational needs.
Lead cross-functional teams of developers, analysts, engineers, and integration specialists.
Provide coaching, guidance, and mentorship to technical team members.
Promote best practices for application use, data management, and integration across the enterprise.
Governance, Compliance, and Standards
Ensure HR applications follow organizational standards, policies, and security requirements.
Maintain documentation, application roadmaps, and system configurations.
Serve as an advocate for HR application solutions and digital innovation.
Communication and Reporting
Deliver presentations to leadership groups and project stakeholders.
Communicate system status, updates, risks, and progress to management.
Prepare reports and metrics related to HR applications and project performance.
Additional Responsibilities
Oversee technical quality of digital HR application builds.
Perform additional duties as assigned.
Minimum Qualifications Education
Bachelor's degree in Information Technology, Business, Project Management, or related field.
Experience
5 years of experience in a healthcare environment.
5 years of Information Technology experience supporting and configuring HRIS systems.
Strong understanding of HR processes, HR data management, and HR technology workflows.
Required Skills
HRIS expertise: Workday, Kronos, HealthStream
Project management and team leadership
Stakeholder communication and business relationship management
Requirements gathering and documentation
Data integrity management and service delivery
ITIL framework and SDLC knowledge
Strategic planning and problem-solving
Ability to learn new applications quickly
Identity management, compliance, and access control
Experience with:
Scheduling and timekeeping systems
Credential tracking applications
Identity management systems for employees and non-employees
3+ years of experience managing relationships with business leaders and leading technical or project teams.
Demonstrated project management experience (planning, execution, oversight).
Knowledge of ITIL, software development methodologies, and Agile project management.
Experience presenting to large groups.
$143k-165k yearly 28d ago
Generative AI Associate - Red Teaming Specialist
Innodata Inc. 4.0
Atlanta, GA jobs
Job Title: Generative AI Associate - Red Teaming (English) Location: Fully Remote within the U.S. (excluding Alaska, California, Colorado, Nevada and Puerto Rico) Employment Type: Full Time, 1 Month Contract Role (Full Time, 40 hours weekly, for 4 weeks.)
Who we are:
Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider-of-choice for 4 out of 5 of the world's biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine.
By combining advanced machine learning and artificial intelligence (ML/AI) technologies, a global workforce of subject matter experts, and a high-security infrastructure, we're helping usher in the promise of AI. Innodata offers a powerful combination of both digital data solutions and easy-to-use, high-quality platforms.
Our global workforce includes over 5,000 employees in the United States, Canada, United Kingdom, the Philippines, India, Sri Lanka, Israel and Germany. We're poised for a period of explosive growth over the next few years.
About the Role:
At Innodata, we're working with the world's largest technology companies on the next generation of generative AI and large language models (LLMs). We're looking for smart, savvy, and curious Red Teaming Specialists to join our team.
This is the role that writers and hackers dream about: you'll be challenging the next generation of LLMs to ensure their robustness and reliability. We're testing generative AI to think critically and act safely, not just to generate content.
This isn't just a job: it's a once-in-a-lifetime opportunity to work on the frontlines of AI safety and security. There's nothing more cutting-edge than this. Joining us means becoming an integral member of a global team dedicated to identifying vulnerabilities and improving the resilience of AI systems. You'll be creatively crafting scenarios and prompts to test the limits of AI behavior, uncovering potential weaknesses and ensuring robust safeguards. You'll be shaping the future of secure AI-powered platforms, pushing the boundaries of what's possible. Keen to learn more?
What You'll Be Doing:
As a Red Teaming Specialist on our AI Large Language Models (LLMs) team, you will be joining a truly global team of subject matter experts across a wide variety of disciplines and will be entrusted with a range of responsibilities. We're seeking self-motivated, clever, and creative specialists who can handle the speed required to be on the frontlines of AI security. In return, we'll be training you in cutting-edge methods of identifying and addressing vulnerabilities in generative AI. Below are some responsibilities and tasks of our Red Teaming Specialist role:
* Complete extensive training on AI/ML, LLMs, Red Teaming, and jailbreaking, as well as specific project guidelines and requirements
* Craft clever and sneaky prompts to attempt to bypass the filters and guardrails on LLMs, targeting specific vulnerabilities defined by our clients
* Collaborating closely with language specialists, team leads, and QA leads to produce the best possible work
* Assist our data scientists to conduct automated model attacks
* Adapt to the dynamic needs of different projects and clients, navigating shifting guidelines and requirements
* Keep up with the evolving capabilities and vulnerabilities of LLMs and help your team's methods evolve with them
* Hit productivity targets, including for number of prompts written and average handling time per prompt
Minimum Qualifications:
* A Bachelor's degree or Associates degree with minimum 1 year of relevant industry experience. Advanced degrees are strongly preferred (Master's or PhD)
* Professional or Expert level proficiency (C1/C2) in English.
Strong understanding of grammar, syntax, and semantics - knowing what "proper" English rules are, as well as when to violate them to better test AI responses
Please note: As a Red Teaming Specialist, you'll push the boundaries of large language models and seek to expose their vulnerabilities. In this work, you may be dealing with material that is toxic or NSFW. Innodata is committed to the health of its workforce and so provides wellness resources and mental health support.
Hourly Range: $20 an hour USD
Hourly rates at Innodata vary depending on a wide array of factors, which may include but are not limited to the role, skill set, educational background and geographic location.
We are an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We welcome and encourage applications from individuals of all backgrounds and are dedicated to employment equity and building a team that reflects the diverse communities in which we live and operate.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations throughout the recruitment and selection process. If you require an accommodation, please let us know, and we will work with you to meet your needs.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission's guide at ********************************************
If you believe you've been targeted by a recruitment scam, please report it to Innodata at *************************** and consider reporting it to the FTC at ReportFraud.ftc.gov.
$20 hourly 2d ago
Director of Manufacturing Operations - Players & Remotes
Roku 4.9
San Jose, CA jobs
Teamwork makes the stream work. Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining.
The team is accountable for the roadmap & supplier planning, new product launch, and sustaining execution of three of Roku's critical product lines - Players and Remotes.
About the Role
We are seeking a Director of Manufacturing Operations - Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers.
Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and hands-on approach to build credibility on the factory floor.
For California Only - The estimated annual base salary for this position is between $285,000 - $305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
Strategic and Operational Leadership
Lead program planning and supplier execution for Roku's Players and Remote product lines
Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization
Keep executives aligned through clear reporting on readiness, risks, and tradeoffs
Build repeatable ways of working that improve launch speed and product quality over time
Manufacturing and Supplier Execution
Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume
Drive capacity planning and risk assessments to support stable volume production
Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery
Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor
Technical Rigor and Validation
Onsite supplier support for NPI development (e.g. Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
Partner with Engineering to bake DFx, repairability, automation, and reliability into design
Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions
Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch
Carry lessons learned forward into the next generation of products
Cost Optimization and Process Improvement
Identify cost-down opportunities in design, materials, and processes
Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options
Owns operational budgets and maintain a clear roadmap of cost-reduction initiatives
Operational Excellence and Post-Launch Performance
Track yield, scrap, utilization, and production plan vs actual to hold teams accountable
Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues
Tools & Systems
Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling
Develop predictive insights on cost reduction, supplier risk, and production performance
Champion digital adoption to replace manual tracking and scale execution globally
Team Development
Lead and mentor a global team of senior program managers with both technical and operational depth
Build a culture of accountability, data-driven decisions, and clear communication
Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance
We're excited if you have
10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches
Deep knowledge of manufacturing processes including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning
Track record of supplier collaboration to drive yield, cost, and quality improvements
Experience with DFx, alternate sourcing, automation, and packaging optimization
Strong leadership and communication skills with the ability to influence executives and align global teams
Bachelor's degree required; advanced degree in Engineering, Supply Chain, or Business preferred
Role requires 15-20% international travel
#LI-SB5Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit ************************************
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