How to hire an information assistant

How to hire an information assistant, step by step

Here's a step-by-step information assistant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an information assistant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new information assistant
• Step 8: Go through the hiring process checklist

What does an information assistant do?

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1. Identify your hiring needs

   Before you start hiring an information assistant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an information assistant to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an information assistant that fits the bill.

   This list presents information assistant salaries for various positions.

   Type of Information Assistant	Description	Hourly rate
   Information Assistant	Secretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.	$12-21
   Information Coordinator	An information coordinator is a professional who is responsible for collecting, analyzing, processing, and distributing information according to an organization's policies. With effective communication skills, information coordinators must serve as the main spokesperson for the company who deals primarily with the media and reporters... Show more	$16-33

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Data Entry
   • Athletic Website
   • Press Releases
   • Quality Assistance
   • HIPAA
   • Emergency Situations
   • Softball
   • NCAA
   • Library Services
   • Front Desk
   • Indesign
   • Library Patrons
   • Patient Charts

   Check all skills

   Responsibilities:

   • Set up and manage athletic department's Facebook page.
   • Manage the transition from paper charting to an online EMR for a nonprofit medical clinic.
   • Assist with client management of Medicaid population-transportation, faxing of client information to manage care plan and physicians.
   • Aid in transition from paper charting to EMR system.
   • Design GameDay programs and media guides in both PageMaker and InDesign.
   • Enter ICD-9-CM codes and CPT codes for processing of insurance claims.

   More information assistant duties

3. Make a budget

   Including a salary range in the information assistant job description is a good way to get more applicants. An information assistant salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for an information assistant in Florida may be lower than in Connecticut, and an entry-level engineer typically earns less than a senior-level information assistant. Additionally, an information assistant with lots of experience in the field may command a higher salary as a result.

   Average information assistant salary

   $16.64hourly

   $34,616 yearly

   ---

   Entry-level information assistant salary

   $26,000 yearly salary

   Updated January 21, 2026

   Average information assistant salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$42,960	$21
   2	Oregon	$39,155	$19
   3	Michigan	$38,806	$19
   4	New York	$37,878	$18
   5	Wisconsin	$36,922	$18
   6	Indiana	$34,444	$17
   7	Illinois	$34,322	$17
   8	North Carolina	$34,174	$16
   9	Virginia	$33,532	$16
   10	Tennessee	$33,424	$16
   11	Missouri	$32,008	$15
   12	Ohio	$31,740	$15
   13	Delaware	$29,930	$14
   14	Idaho	$29,758	$14

   Average information assistant salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	California Institute of Technology	$43,376	$20.85	5
   2	San Diego College of Continuing Education	$37,313	$17.94	2
   3	Monarch Healthcare	$36,886	$17.73	4
   4	Dartmouth	$36,748	$17.67	9
   5	Global Resource Solutions Inc	$35,678	$17.15	23
   6	Washington County	$35,261	$16.95
   7	The Health & Hospital Corporation of Marion County	$35,163	$16.91
   8	Forest Manufacturing Co	$34,872	$16.77
   9	Katmai Careers	$33,928	$16.31
   10	Summit Health Oregon	$33,587	$16.15
   11	St. Luke's Health System	$33,460	$16.09	7
   12	Bayhealth	$33,106	$15.92
   13	San Jose State University	$32,892	$15.81	8
   14	St. Louis Community College	$32,883	$15.81
   15	Patriot	$31,539	$15.16	10
   16	Missouri State University	$30,984	$14.90	2
   17	Grand Itasca Clinic & Hospital	$30,921	$14.87
   18	Denison University	$30,710	$14.76	3
   19	University of Michigan	$30,542	$14.68	14
   20	The New York Public Library	$29,321	$14.10	3

4. Writing an information assistant job description

   A good information assistant job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an information assistant job description:

   Information assistant job description example

   At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote and environment of teamwork throughout the organization.
   
   If these attributes align with the job culture you are seeking - then OrthoCarolina might be the right fit for you!
   
   We are currently searching for a Privacy Office and Release of Information Assistant to work with Health and Information Services Department.
   
   The Privacy Office and Release of Information Assistant answers incoming telephone calls and corresponds with physician offices, rehabilitation coordinators, insurance companies, attorneys, patients, etc. requesting patient record information. They work with all departments as needed to coordinate medical information requests.
   The responsibility of this role includes:
   
   * Maintains a current and accurate correspondence log of requests received and disability forms completed.
   * Documents all requests and phone calls in the EMR. Provides electronic updates regarding the status of form completion.
   * Processes correspondence, FMLA, insurance and disability forms.
   * Reviews and processes requests for medical record information following established procedures, requesting prepayment for information when appropriate.
   * Invoices and processes checks for completion of forms and release of information.
   * Scans appropriate information into the electronic health record.
   
   A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Benefits offered include:
   
   * Competitive salary package
   * Health, Dental, and Vision insurance
   * Health Savings Account
   * Life insurance
   * Short/Long term disability insurance
   * Tuition Reimbursement
   * Voluntary Home/Auto insurance
   * Voluntary Accident/Cancer insurance
   * Voluntary Legal Shield/Identity Theft
   * Health Advocate - Employee Benefit Resource
   * 401(k) retirement plan
   * Profit sharing plan
   
   OrthoCarolina is one of the nation's leading independent academic orthopedics practices serving North Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year.
   
   OrthoCarolina. You. Improved.
   
   Employee Type
   
   Regular
   
   Qualifications
   
   Skills
   
   Education
   
   Certifications
   
   Language
   
   Work Experience

   Copy this example

   

5. Post your job

   To find the right information assistant for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with information assistants they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit information assistants who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your information assistant job on Zippia to find and recruit information assistant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit information assistants, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new information assistant

   Once you've selected the best information assistant candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new information assistant first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an information assistant?