IT Systems Engineer
Infrastructure engineer job in Orlando, FL
Full-Time, Salary Range: $85,000 - $105,000 / year. US citizens only.
This is not a work-from-home position and is located in Altamonte Springs, Seminole County, Florida. Please do not apply if the commute is inconvenient for you.
Blacktip is a Microsoft Modern Work and Security Partner assisting medium-size businesses in their efforts to bring the latest technology to their organizations supporting Windows Server, Apple Mac, networking equipment, M365 Cloud family of products and business process consulting.
If you are passionate about IT and want the opportunity to expand your experience with M365 Cloud, Windows Server and Meraki network administration, Blacktip is the place to grow.
Duties and Responsibilities:
Advanced technical skills:
Advanced knowledge of Windows Server infrastructure (Active Directory, Group Policy, DNS)
Install, configure, and maintain network architecture using Meraki networking equipment.
Create and manage user accounts, permissions, and access control across Windows, mac OS, and M365 cloud environments.
Stay up to date with Windows, mac OS, Meraki Networks and cloud technologies, ensuring adherence to best practices.
Automate administrative tasks through PowerShell, Bash, or Python scripting.
Administer virtualized environments (VMware, KVM, and Hyper-V).
Identify repetitive patterns of technical issues to uncover root causes and provide solutions to increase security, compliance, efficiency, and effectiveness.
Provide upgrades to system configuration standards, hosted and cloud applications.
Troubleshoot hardware, software, connectivity, security, and mobile device issues.
Standard skills
Ensure ticket queue/backlog is continuously maintained with KPIs, trends, and metrics to show achievements within customer Service Level Agreement targets.
Build ongoing relationships with the technical team and client base.
Train, coach, and mentor the technical team.
Develop a strong understanding of internal and customer requirements and processes.
Enhance the existing robust service delivery workflow and serve as the primary escalation point.
Maintain an understanding of cybersecurity and information protection standards.
Demonstrate adaptability and flexibility in a fast-growing environment by embracing new technologies, tools, processes, and policies.
Document processes, configurations, and troubleshooting steps for knowledge transfer and operational continuity.
Other duties as assigned.
Know when to ask for help.
Qualifications
10+ years' experience in desktop, network, and Windows server management.
7+ years' experience in M365 administration.
Knowledge of principles and methods applied to information technology infrastructure, planning, implementation, and management
Advanced knowledge of Windows Server infrastructure (Active Directory, Group Policy, DNS).
Experience with log management and monitoring tools: Syslog, Windows Event Viewer).
Experience designing and deploying wired and wireless networks.
Systems Administration in iOS, mac OS and Windows mixed environments.
Scripting proficiency in PowerShell.
Networking proficiency: DNS, DHCP, routing, VLANs.
Certifications
Cisco Meraki Network Operator (CMNO) or equivalent
Microsoft 365: MS-900, MS-700, MD-102, MS-102
Network+, Security+, CISSP
Behavioral Metrics
You are highly conscientious and sweat the details
You honestly know how to think critically
You would rather work alongside others and grow, although you can tackle challenges on your own
Agile and Kanban methodologies are not foreign to you
Education
A college degree is preferred.
Ten or more years of experience if no college degree.
Job Type: Full-time
Benefits:
401(k) + matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Compensation Package:
Performance bonus
Schedule:
8-hour shift
Education:
Bachelor's (Required)
Experience:
IT systems support: 10 years (Required)
Language:
English is your first language (Required)
License/Certification:
MS-900 (Required)
Ability to Commute:
Altamonte Springs, FL 32714 (Required)
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
IT support: 10 years (Required)
Ability to Commute:
Orlando, FL 32810 (Required)
Work Location: In person
Systems Administrator
Infrastructure engineer job in Maitland, FL
NOT C2C Eligible:
Introduction
Visium Resources has been asked to identify qualified candidates for this Systems Administrator position. This position is a contract-to- hire opportunity which is expected to be on-site in Maitland, FL.
Summary
The System Administrator will provide comprehensive operational support and maintenance for the IT infrastructure and systems. Responsible for supporting virtualized systems, network infrastructure, cybersecurity, telecommunication systems, critical business applications, and managing special IT projects and tasks as required by management. This role focuses on ensuring system reliability and operational continuity. The System Administrator ensures compliance with IT policies and delivers hands-on troubleshooting to align with company objectives.
Job Description:
Responsible for the design, implementation, and support of core Windows server infrastructure in the corporate environment.
Configuration, support, and administration of Microsoft Exchange/PowerShell.
Support and troubleshoot the virtualization Infrastructure (VMWare/ESX)
SQL Server installation, configuration, and database provisioning.
Perform routine system backups to ensure data integrity and security.
Monitor data backup solutions to ensure recovery readiness.
Performing regular network maintenance, including software updates, patch management, and hardware upgrades.
Proficiency with Microsoft Azure Active Directory\M365 Environments and tools, including Intune Endpoint Manager.
Develops and assists team members with the use of new processes and tools.
Ability to work with all levels of staff within and outside of IT and outside the organization.
Effective communication to collaborate with other IT teams, explain technical concepts to non-technical users.
Researches, recommends, and develops new opportunities for utilizing current and emerging technologies.
Monitors the mail systems and scans for content and virus threats to the organization
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
Actively monitor alerts and events within our suite of security tools, and respond effectively to security incidents, including but not limited to, investigation, containment, remediation, and recovery.
Safeguard the organization's systems, data, and infrastructure from cyber threats and unauthorized access.
Monitor networks and systems for suspicious activity and potential security breaches.
Ensure adherence to relevant security standards, regulations, and best practices.
Qualified candidates would have the following:
Minimum five years of network experience required. Bachelor's degree in a technical discipline or equivalent number of years of work experience. Demonstrated ability to lead, communicate, negotiate, and influence an organization in a positive manner. Problem solving skills that include analysis, identification of viable solutions, and selecting an appropriate solution. A broad understanding of telecommunications, networking, email, routing, remote access and switching protocols. Extensive adult learning knowledge in a technical environment. Familiar with a variety of the field's concepts, practices, and procedures. A wide degree of creativity and latitude is expected.
Experience in the following critical platforms preferred:
Active Directory and Windows Server
Microsoft Azure
Microsoft Entra
Office 365 Administration
VMWare and ESX Virtualization
Veeam backup and recovery systems
Microsoft Exchange 365
Sophos EDR and Email security
Cisco routers and switches
Cisco Meraki administration
_____________________________________________________________________________________
Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium.
Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.
JavaScript Tech Support Engineer - UX.
Infrastructure engineer job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technical Application Support Engineer
Infrastructure engineer job in Orlando, FL
Harvey Nash USA has been engaged to find a talented Technical Support Engineer - Integrations for an Enterprise SaaS/Tech Client.
Integrations gets a mix of issue types that typically center around there broad topics:
โข Email Configuration and Maintenance (Not just Outlook App)
โข SSO/Authentication (Candidate should Know who to configure the technology and how this works internally, NOT just assign or grant user/permissions).
โข Web Services
โข Scripting /Rest API
โข Database issues
Non-negotiable items that a candidate must have:
โข Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language
โข SSO and authentication, Email protocols and servers
Job Title: Technical Support Engineer - Integrations
Location: Orlando, FL (Hybrid - Flexible: Weekly on Wednesday and Thursday at the office)
Duration: 12 Months Contract
Overview:
โข Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
โข Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering.
What you will do in this role:
โข Be a Customer Advocate providing support to users/administrators of our platform
โข Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations
โข Resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or answer technical questions about the Client software and platform.
โข Gain an understanding of the Client platform and all core functionality.
โข Analyze data with a view to isolate the potential cause of the issue.
โข Involve others to accomplish personal and group goals.
A reasonable, good faith estimate of the minimum and maximum hourly wage for this position is $35.71/hr. on W2. Benefits will be available, and details are available at the following links:
Benefits Details: ***********************************************
401K Plan: Our employees work hard, which is why Harvey Nash is proud to contribute to their hard-earned savings with a 401(k) retirement plan that includes a 25% company match on all deferrals. We also offer a Roth 401(k) for even more flexibility. Employees 21 years of age or older, and have completed 3 months of service, are eligible to participate.
Network Engineer
Infrastructure engineer job in Orlando, FL
Top Required Skills:
Hands-on experience with Cisco and Palo Alto network technologies
Strong troubleshooting and RTB support capabilities for medium-high complexity environments
Ability to document, communicate, and collaborate effectively with cross-functional IT teams
Must-Have Skills:
3+ years of experience in IT or a related field
Experience supporting DNS, DHCP, Cisco networking (switching, routing, wireless)
Familiarity with Cisco ISE or DNA Center
Ability to support Palo Alto technologies (Firewall, Panorama, GlobalProtect VPN, URL Filtering, IoT Security, PRISMA)
Strong organizational, time-management, and multitasking skills
Ability to work in a fast-paced, changing environment
Strong communication and teamwork abilities
Ability to travel up to ~15%
Proficiency with Microsoft Office and web-based applications
Nice-to-Have Skills:
Cisco, Palo Alto, or cloud certifications (CCNA, CCNP, CCIE, etc.)
ITIL Foundation or Network+ certification
IT experience in a manufacturing environment
Experience managing enterprise-level networks
Experience creating network diagrams in Microsoft Visio
Key Responsibilities:
Support Palo Alto technologies including Firewalls, Panorama, GlobalProtect VPN, URL Filtering, IoT Security, PRISMA, and related platforms
Support Cisco technologies including switching, routing (SD-WAN), Cisco ISE/TACACS, DNA Center, Wireless, ACI, and related systems
Provide medium-high complexity RTB (Run-the-Business) support, maintenance, and incident/service request resolution
Deliver network solutions for both operational needs and project work
Participate as a project resource, supporting requirements gathering, solution recommendations, and implementation
Share knowledge as a subject-matter expert through documentation, mentoring, and collaboration with IT teams
Requirements:
Minimum 3 years of IT experience with hands-on network support
Strong understanding of Cisco and Palo Alto network environments
Ability to work independently, manage priorities, and handle time-sensitive tasks
Effective written and verbal communication skills
Infrastructure Engineer
Infrastructure engineer job in Orlando, FL
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Cole Engineering Services (CESI), a By Light company, is recognized as a premier provider of modeling and simulation (M&S) training solutions to the Federal Government and industry. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains. CESI also designs, builds and runs infrastructure, platforms, applications and processes that enable cyber training for the integrated multi-domain force. Our vision is to become a worldwide full spectrum LVCG and cyber training/analysis developer, integrator and services provider.
Position Overview
This position is for the NCRC Range Modernization (RM) Infrastructure Engineer position providing hardware and network design, installation, configuration, and support associated with their designated NCRC product scrum team.
Responsibilities
Perform as an infrastructure engineer on an NCRC product scrum team.
Support resolution of open program problem reports (PPRs) associated with their designated NCRC product scrum team.
Develop design and configuration artifacts associated with hardware and networking devices.
Maintain configuration managed artifacts associated with NCR hardware.
Support hardware obsolescence and technology refresh activities.
Support cyber range capability assessments, evaluations, and technology prototypes.
Provide remote site support for setup, configuration, and delivery activities.
Required Experience/Qualifications
Bachelor's degree with a focus in electrical engineering, computer engineering, or a related discipline with corresponding experience and demonstrated mastery of relevant topics.
Three (3) years or more of related, proven experience performing similar duties.
High-level knowledge of the following: server architectures; networking devices (e.g., routers, switches, firewalls); operating systems; network configuration and routing protocols; enterprise and consumer IT concepts, architectures, and systems (compute, network, storage).
Knowledge of computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks.
Knowledge of storage area network (SAN) and network attached storage (NAS) technologies and alternative solutions.
Experience with virtualization and containerization technologies such as: VM creation and management, Esxi.
Proficient in
Knowledge of networking protocols such as TCP/IP, HTTP, HTTPS, TFTP, DNS, FTP, etc. Layers 1-3 (switching, routing, VLANS)
Strong experience with Linux-based operating systems.
Experience with project logistics and working with controlled engineering baselines.
Ability and experience effectively communicating technical and programmatic issues.
Demonstrated ability to work within teams.
Strong organizational skills.
CompTIA Security+ (or higher) Certification
Top Secret clearance eligibility.
Preferred Experience/Qualifications
Master's degree with a focus in computer science, computer engineering, or a related discipline, or five (5) years or more of related, proven experience performing similar duties.
Experience with design and installation of centralized storage solutions.
Experience with advanced storage solutions and file systems such as: ZFS, BTRFS, ReFS, etc.
Experience with Cisco networking devices.
Knowledge of Dell server architectures and maintaining Dell servers.
Experience or knowledge of Splunk.
Experience or knowledge of Veeam-based backup solutions.
Experience with maintaining multi-tenant data center architectures.
Experience with complex enterprise infrastructures using various operating systems and configuring domain services such as AD, Exchange/email, DNS, DHCP, VPN, databases, IIS, Apache, etc.
Experience with software defined networking and network function virtualization.
Familiarity with version control systems such as SVN and Git.
Experience evaluating and applying Security Technical Implementation Guide (STIG) requirements.
Knowledge of DevSecOps methodologies and tools.
Special Requirements/Security Clearance
Please note that pursuant to a government contract, this specific position requires U. S. Citizenship status and a SECRET security clearance, with an ability to obtain a TOP SECRET security clearance. Security Clearance requirements will be specified in the Government's Task Order.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above is intended to describe the general contents of and requirements for the performance of this job.
Benefits Overview
CESI recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes:
Medical, Dental & Vision Coverage
Wellness Program
401(k) Matching
Disability (Short Term & Long Term)
Employee Assistance Program
Education & Training
Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty)
CESI is committed to principles of inclusion and equal employment opportunity. We foster a non-discriminatory, professional work environment for all our teams. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, genetic information, national origin, age, marital status, disability, or veteran status.
Auto-ApplyInfrastructure Engineer (W2 Only) Lake Mary, FL or Pittsburgh, PA
Infrastructure engineer job in Lake Mary, FL
.
๐ง Infrastructure Engineer (W2 Only)
๐
Lake Mary, FL 32746 or Pittsburgh, PA 15262
(Local candidates preferred) ๐ผ
Full-Time | Onsite or Hybrid (depending on location)
We are seeking a highly skilled Infrastructure Engineer to join our team supporting enterprise-level infrastructure systems. This is a W2-only opportunity, with a preference for candidates located near Lake Mary, FL or Pittsburgh, PA.
You'll work with leading monitoring technologies like SolarWinds, NetScout, and Prometheus, and contribute to the development of tools and integrations using Golang, Java, or Python. Ideal candidates thrive in fast-paced environments and bring a mix of system administration expertise, coding skills, and collaborative spirit.
Job requirements
โ
5+ years of experience with enterprise infrastructure monitoring tools such as:
SolarWinds Orion
NetScout
Prometheus
โ
3+ years of hands-on development with Golang, Java, or Python
โ
Experience with both Linux and Windows administration
โ
Solid understanding of Agile development methodologies
โ
Strong problem-solving skills and ability to work independently
โ
Excellent communication and collaboration skills
Preferred Qualifications
๐ก Experience with Git-based repositories such as:
Bitbucket
GitHub
AWS CodeCommit
๐ก Familiarity with messaging platforms like:
Apache Kafka
IBM MQ
Key Technologies
Monitoring: SolarWinds Orion, NetScout, Prometheus
Programming: Golang, Java, Python
Systems: Linux, Windows
Version Control: Git/Bitbucket/GitHub/AWS CodeCommit
Messaging: Kafka, IBM MQ
TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
๐ซ Third-party recruiters, please do not reach out for this role.
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Your application has been successfully submitted!
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Water Infrastructure Engineer
Infrastructure engineer job in Orlando, FL
Job DescriptionOverview
AtkinsRรฉalis is seeking a Water Infrastructure Engineer to join our Water Team in Orlando, FL. This is an entry-level position.
Your role
Applies standard engineering practices and techniques in specific situations which may include the following:
Assists in the planning, design, and production of engineering drawings. May supervise the production of these drawings. Carries out specific assignments in preparing and assembling specifications.
Participates in conducting engineering investigations and planning work by completing well-defined tasks. These tasks may include collection and analysis of data using established procedures, performance of routine calculations, and participation in evaluating the feasibility of alternate solutions.
Prepares assigned sections of reports working under the close review of a more experienced professional.
Participates on projects involving construction activities by reviewing shop drawings for conformance with easily interpreted specifications; assists in recordkeeping and in generating progress reports; observes relatively simple construction procedures.
Performs data acquisition and analysis, researching the feasibility of alternative design approaches, site conditions, and/or regulatory agency specifications or regulations.
Prepares material for reports and permit applications, gathering information, writing rough outline, and/or preparing work progression documents and graphic presentations.
Performs engineering calculations.
Performs field observations of construction where appropriate.
Performs such other duties as the supervisor may from time to time deem necessary.
About you
EXPERIENCE: 0-2 Years of professional experience in a related technical field.
EDUCATION: B.S. in Civil Engineering from an ABET accredited college/university.
SPECIAL SKILLS: Good interpersonal skills and capable of developing technical writing and communications skills. Microsoft Office skills required. CAD skills desired.
PROFESSIONAL REGISTRATIONS: E.I. or EIT desired.
Rewards & benefits
At AtkinsRรฉalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrolment into Emerge, our new graduate experience, providing:
Opportunities to work on various projects of ranging size and scope
Support & structured mentorship from various professionals throughout the global AtkinsRรฉalis network
Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication
Integration into a robust Emerging Professional Network
Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program
Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
About AtkinsRรฉalis
We're AtkinsRรฉalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Find out more.
Additional information
Expected compensation range is between $78,000 - $84,000 annually depending on skills, experience, and geographical location.
Are you ready to expand your career with us? Apply today and help us shape something extraordinary.
AtkinsRรฉalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability
Please review AtkinsRรฉalis' Equal Opportunity Statement here.
AtkinsRรฉalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRรฉalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRรฉalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
#URR222
Worker TypeEmployeeJob TypeRegular
At
AtkinsRรฉalis
, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplySr Data Engineer - Cloud / Systems Administrator
Infrastructure engineer job in Celebration, FL
At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!
About the Role
We're looking for a Senior Data Engineer - Cloud Engineer / Systems Administrator to join the Data Analytics & Innovation Team within Consumer Insight, Measurement & Analytics (CIMA). In this role, you'll design, manage, and evolve AWS cloud infrastructure and other cloud technologies that power analytics, automation, and enterprise-scale platforms across Disney Experiences.
You'll play a key role in architecting and securing the foundation of Disney's data and cloud ecosystem, supporting Cloudera Data Platform (CDP) and other big data environments. This position blends cloud infrastructure expertise, DevOps practices, and security-first practices to ensure scalability, reliability, and compliance across Disney's global technology landscape.
What You'll Do
* Architect, deploy, and maintain AWS cloud infrastructure and other cloud platforms (S3, EC2, Lambda, ECS, RDS, CloudFormation, VPCs, IAM, etc.) supporting enterprise-scale data and application workloads
* Build, deploy, and manage containerized environments using Docker, ensuring portability, reliability, and consistent deployments across systems
* Lead the administration and operation of CI/CD platforms such as Jenkins, GitHub Actions, and related automation tools, including pipeline development, configuration, plugin management, and integration with source control
* Support and optimize Cloudera Data Platform (CDP) environments within the cloud ecosystem, ensuring stability, scalability, and secure connectivity with data services and applications
* Develop & support Infrastructure as Code (IaC) using Terraform and CloudFormation to automate provisioning and configuration management
* Oversee certificate management-including SSL/TLS lifecycle management, PKI integration, and secure communication protocols across services
* Champion security-first practices, such as IAM governance, KMS encryption, network segmentation, and adherence to Disney Information Security standards
* Monitor and optimize system health through CloudWatch, Datadog, and other observability tools to ensure reliability, performance, and cost efficiency
* Collaborate across CIMA and Disney Experiences to deliver high-availability, compliant, and cost-optimized cloud and data systems
* Contribute to Disney's DevOps culture, emphasizing automation, continuous improvement, and secure infrastructure delivery
Required Qualifications & Skills
* 5+ years of experience in cloud infrastructure engineering, systems administration, or DevOps roles
* Expertise in AWS services (S3, EC2, Lambda, ECS, RDS, CloudFormation, IAM) and familiarity with other cloud technologies (e.g., GCP or Azure)
* Experience supporting or integrating with Cloudera Data Platform (CDP) or similar large-scale data platforms
* Proven experience in Jenkins administration or equivalent CI/CD systems-managing users, plugins, jobs, and automation frameworks
* Strong proficiency with Docker and container deployment & orchestration (ECS, EKS, Kubernetes, or similar technologies)
* Deep understanding of security best practices, including SSL/TLS, certificate management, encryption standards, and secure system design
* Hands-on experience with Terraform and scripting languages such as Python, Bash, or PowerShell
* Strong communication, troubleshooting, and collaboration skills in an agile, cross-functional environment
Preferred Qualifications
* Experience managing multi-cloud or hybrid architectures
* Familiarity with big data and analytics ecosystems (Snowflake, Databricks, Spark, Cloudera)
* AWS certifications such as Solutions Architect, SysOps Administrator, or DevOps Engineer
* Understanding of Zero Trust architecture, CSPM tools, or cloud compliance frameworks (Tanium, Splunk, Crowdstrike, wiz.io)
* Strong understanding of Object Oriented Engineering Principles
Education
* Bachelor's degree in computer science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study and/or equivalent work experience
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business we call Disney Experiences.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
Apply Now Apply Later
Current Employees Apply via My Disney Career
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Systems Engineer SATCOM SME
Infrastructure engineer job in Orlando, FL
Are you looking for a **System Engineer (SATCOM SME)** position where you can make an impact every day? Discover this great opportunity in our **Orlando, Florida** location. Bring your expertise and collaborative skills to join our team supporting our nation's defense by discovering your new role supporting this critical mission.
Serco supports the Next generation of Wideband Satellite Communication Systems with hands-on experience testing complex system of systems, Test Automation development, and integration testing. This position offers an exciting opportunity to join a passionate team providing critical solutions to U.S. Department of Defense communications programs.
**In this role, you will:**
+ Serve as the SERCO Wideband Global SATCOM (WGS) Subject Matter Expert (SME)
+ Perform software baseline deployment, testing, and troubleshooting in a development/test network environment
+ Integrate software into test suites, develop configurations for test events, and troubleshoot systems during these events
+ Regularly demonstrate an understanding of test plans, test procedures, test automation, test reports, and execution of integration test activities in System Integration Labs (SILs) or offsite locations
+ Read error logs and coordinate corrections with the development team
+ Collaborate with external industry partner teams to resolve issues and support operations and sustainment
+ Partner significantly with industry and government stakeholder teams
+ Experience implementing Test automation solutions into Systems of systems
+ Generate and present material to support internal and external customer briefings
+ Maintain familiarity with DevOps processes and Cloud Infrastructure
**Qualifications**
**To be successful in this role, you will have:**
+ One of the following:
+ High school diploma/GED with a minimum of 12 years of engineering and/or testing experience
+ Bachelor's degree in a Science, Technology, Engineering, and/or Mathematics (STEM) discipline with a minimum of 8 years of engineering and/or testing experience
+ Master's degree in a STEM discipline with a minimum of 6 years of engineering and/or testing experience
+ PhD in a STEM discipline with a minimum of 4 years of engineering and/or testing experience
+ An active U.S. Department of Defense (DoD) Secret security clearance
+ A valid U.S. Passport for potential travel outside the continental United States
+ Professional experience with Systems/Software Testing and Integration
+ Strong problem-solving skills and the ability to troubleshoot and debug complex systems
+ Ability to collaborate and work independently in a fast-paced environment
+ Excellent organizational skills and attention to detail
+ Security+ or the ability to obtain within 90 days of employment.
+ The ability to travel up to 25%.
**Additional desired experience and skills:**
+ Prior Army/Space Force Wideband Global Satcom or Defense Satellite Communications System (DSCS) and Subsytems Operator/Maintainer experience
+ Prior experience as a SATCOM Operation Center System Administrator, Field Engineer or Support Engineer
+ Professional experience with virtualized and/or simulation environments to include Windows, Linux, and VM environments
+ Experience with Atlassian tool suite (Jira, Confluence, etc.).
+ Experience in integrating complex system across multiple domains
+ Experience with scripting languages such as PowerShell, Python, C++/C# for Test automation
+ Full lifecycle project development experience
+ Experience working in Agile Teams and following SAFe methodologies
+ Current CompTIA Security+ Certification
+ Experience documenting design, processes, and procedures
+ Experience presenting Test and Design reviews to demonstrate concepts of operations and Test event plans to management and customers
+ Experience preparing Test plans, Test documentation, and After-action reports
+ Solid understanding of the fundamentals of Test and Evaluation
+ Experience preparing and delivering Technical Training to Co-Workers, Service Members and Customers
If you are interested in supporting and working with our military and a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: *********************************************************** .If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice (**************************************** .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan that includes counseling conditions
+ Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: ***************************************** .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
Click here to apply now (**********************************************************************************************************************************
**New to Serco?**
Join our Talent Community! (***************************************************
**ID** _72305_
**Recruiting Location : Location** _US-FL-Orlando_
**Category** _Engineering_
**Position Type** _Full-Time_
**Security Clearance** _Secret_
**Telework** _Yes - May Consider Full Time Teleworking for this position_
**Salary Range/Amount** _$103977.00 - $173297.00_
Easy ApplySystems Engineer - IT Service Management (ITSM)
Infrastructure engineer job in Orlando, FL
This position will support and facilitate the IT Service Management processes such as Service Catalog, Incident, Problem, Change, Release and Configuration Management. This role will support the ITSM platform and take part in the design, deployment and maintenance of the ITIL service management toolset (BMC Helix) from a functional perspective.
Requirements:
Candidates should have at least 5 years' experience in ITSM / ITIL processes (ITIL certification preferred)
Knowledge and experience in Helix tools implementation, specifically the ITSM suite, experience developing and maintaining BMC Helix application suite
Minimum of 5-years of experience with BMC Helix application suite (ITSM, DWPC, Dashboards, iPaaS, discovery), and administering OOTB Helix applications suite
Demonstrated strong Service Management knowledge in key ITSM processes including Incident Management, Problem Management, -Change Management, Service Level Management and Knowledge Management
Knowledge of key ITSM processes including Incident Management, Problem Management, Change Management, Service Level Management and Knowledge Management
ITIL Expert Certification preferred
This is position could be eligible for a hybrid work model with 3 days in office and 2 days remote.
IT Engineer
Infrastructure engineer job in Orlando, FL
The responsibilities of the IT Engineer will be to implement and maintain a comprehensive Enterprise Monitoring solution supporting high availability services through proactive and predictive monitoring and alerting in a 24x7 enterprise production environment, covering network infrastructure, server hardware, operating systems, applications, and business processes.
The Enterprise Monitoring Engineer will be focused on aligning our current monitoring and automation tools and technologies (AppDynamics, SCOM, Nagios, OEM), into a comprehensive solution encompassing complete business transactions across the enterprise, and providing alerting and management reports for key metrics, measurements, and trending.
The Enterprise Monitoring Engineer will also assist in identifying and implementing new monitoring capabilities and/or tools across IT systems, by working with IT departments and third-party vendors to produce and document a monitoring schema for every technology tier and stack comprising each enterprise business function.
What you will be doing:
Provide system engineering for Enterprise Monitoring Systems (AppDynamics, OEM, SCOM, Entuity, xMatters, Nagios) including systems architecture, monitoring strategy, operational deployments, application design and maintenance/administration.
Engage with subject matter experts ranging from network to applications to define, deploy and maintain system and service monitors.
Engage Help Desk and Support teams/management to determine current policies and procedures in place, identify any and all shortcomings, and create plan of action to correct areas of needed improvement.
Work with other IT departments and vendors to plan and implement new features, enhancements, and upgrades.
Document supporting policies, processes and procedures.
Provide training as needed to operations teams regarding alarm correlation and threshold setting.
Assists in the installation, maintenance, and general support of monitoring systems.
Routinely review monitoring systems and services to ensure stability and security.
Assist in interpretation of diagnostic data obtained from monitoring solutions.
Provide implementation support for custom monitoring requirements.
Create and test all monitoring scripts.
Manage the installation of new software releases and patch installs that resolves monitoring related software problems.
Participates as an Enterprise Monitoring resource on Business and IT projects.
Participates during application troubleshooting efforts to identify monitoring gaps, and areas for improvement.
Provide planning and monitoring guidance to support teams.
Identify, diagnose, and resolve technical monitoring problems.
Serve as the system administrator for all Enterprise monitoring systems.
Provide Capacity, Performance and Availability reports for assigned systems.
Define and recommend monitoring standards for fault-detection, availability, capacity and performance trending.
Develop and distribute trend reports detailing availability, performance & capacity metrics.
Engineer methods to optimize the availability, capacity, performance and cost of assigned applications and services.
Research/Design new monitors that meet the needs of the engineering teams.
Experience you will need:
3+ years' system administration of Enterprise Monitoring Systems.
3+ years of experience in Server Management products, i.e.: AppDynamics, OEM and Microsoft SCOM.
3+ years networking experience in an enterprise environment.
3+ years of experience with Javascript programming.
3+ years working with both Windows and UNIX based systems in an enterprise environment, including advanced shell scripting.
Advanced knowledge of Enterprise Monitoring metrics, reporting, logging and best practices.
Experience with SNMP, TCP/IP and core LAN/WAN principles.
Ability to perform network traffic analysis using network capture tools.
Ability to translate low-level monitoring metrics into consolidated management level reports.
Bachelor's degree in engineering, computer science, management information systems or related field
OTHER KEY QUALIFICATIONS:
Creativity in proactively developing approaches to problems, recommending mitigation actions to management, and implementing those recommendations.
Highly motivated self-starter with the ability to work independently.
Strong team player with a willingness to do whatever it takes to complete assignments on time, with quality.
Excellent communication skills, both written and oral.
Proven ability to work cross-functionally within IT organization and with vendors.
Experience that is highly preferred:
ITIL Certification
Systems Engineer
Infrastructure engineer job in Cape Canaveral, FL
is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter.
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Auto-ApplyImagery Systems Engineer 1
Infrastructure engineer job in Merritt Island, FL
Who We Are!
Aetos Systems, Inc. was founded in early 2007 to provide a unique work experience. Employees are the foundation of our business. Our leaders work hard every day to empower and support our employees in the development of their careers, giving back to their community, and providing their expertise and innovations to our customers - solving real-world business problems. Our culture focuses on our people -- our strongest asset -- ensuring they have an environment to provide best-in-class service and solutions to our customers. We always strive to do the right thing.
Have you imagined working for a dynamic small business where you are heard, highly regarded, and able to do what you love all in one package? This is your opportunity! Join now!
Job Summary
As an Imagery Systems Engineer at Aetos Systems, you will be responsible for researching, designing, developing, testing, and overseeing the installation of electrical communication systems at Kennedy Space Center including mission imagery systems (both photo and video imagery).
This is a represented staff position with the IBEW Union.
Principal Duties and Responsibilities:
Frequent use and application of electrical, mechanical and computer science engineering standards, principles, theories, concepts, and techniques.
Work with customers to develop system requirements.
Define configuration of various imagery components including and not limited to; Baseband, Infrared, High Speed Digital and IP camera systems, camera pan/tilt and tracking components, timecode inserters, video encoders and decoders, media converters, video routing systems, imagery recorders and display units.
Work with Cable and Transmission team members to design and implement imaging systems for flight hardware processing facilities, Launch Control Center and various field locations on the Kennedy Space Center.
Research and define โOff the Shelfโ solutions supporting system development.
Work with Manufacturers in configuring products to meet system requirements.
Develop material and labor estimates to meet project requirements.
Order materials and components that meet system specifications.
Follow through with Manufacturers and Suppliers to meet project deadlines.
Work with Drafting team members to develop and maintain detailed system drawings.
Develop component and system Acceptance Test Procedures, Functional Test Procedures and Operational Instructions.
Oversee the execution of test procedures, support day to day and major operations.
Provides solutions to a variety of problems of moderate scope and complexity.
Works under general supervision.
Requirements
Required Minimum Education:
Bachelor's degree in engineering or engineering technology from an engineering program.
Required Years of Experience
This positions requires no prior formal experience.
Required Skills, Qualifications, Technical Experience, Certifications, etc.:
Must have a complete understanding and wide application of communication engineering principles, theories, and concepts in the field.
Must be a U.S. citizen with the ability to pass a NASA background investigation.
Must be able to pass an initial and random drug testing.
Must have and maintain a valid Florida Driver's License.
Physical Requirements
Normally works in an environmentally controlled setting.
Occasionally works at customer sites to include outdoors.
Requires the ability to lift 50 pounds.
Benefits
What we offer:
Competitive salaries
Education and professional development assistance
Multiple healthcare benefit packages & 24/7 virtual on-demand doctors' visits
401K
Dave Ramsey's SmartDollar Financial Wellness program
Civic Leave - time off to support your favorite charity or community
Paid time off for personal leave and holidays
Auto-ApplySystems Engineer
Infrastructure engineer job in Cape Canaveral, FL
is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter.
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Auto-ApplyOnsite IT Engineer - Daytona Beach, FL
Infrastructure engineer job in Daytona Beach, FL
Dedicated IT
At Dedicated IT, we're more than a Managed Service Provider-we're healthcare's trusted IT partner. Proudly ranked #33 on CRN's 2022 Fast Growth 150 List, we've established ourselves as a household name in Healthcare IT. With our people-centric culture, competitive benefits, and consistent year-over-year growth, we're known as an employer of choice in the Managed Services world.
We believe in investing in our team. That means prioritizing your professional AND personal success through career development, advancement opportunities, certification support, and work-life balance. Here, you'll find a supportive environment that celebrates growth and innovation.
As we continue to rise as one of the top 5 privately-owned MSPs in the U.S., we're looking for an Onsite IT Engineer to join our Mid-Market Service division. In this role, you'll have a direct impact on our mission and help shape the future of healthcare technology.
Ready to advance your career with a leader in Healthcare IT? Apply today and let's build the future of healthcare, together!
If you would like to know more about Dedicated IT, click the links below:
*********************************
********************************
Position Summary
Location: Daytona Beach, FL
Schedule: Full-time onsite at client office
Salary: Up To $65,000/year
Onsite IT Engineer - Empower Healthcare with Advanced Technology Solutions
Are you passionate about technology and ready to make a real impact in the healthcare sector? Join us as an Onsite IT Engineer, where you'll work hands-on with enterprise-class systems, tackling advanced projects that drive our mid-market healthcare clients forward.
In this role, you'll have access to state-of-the-art hardware, powerful automation tools, and resources to help you deliver exceptional technical support. You'll work directly with users onsite, offering fast and effective solutions, and partner with client executives on both short- and long-term IT strategies. Your presence will ensure our clientele feel supported, no matter where they're located.
Our Onsite IT Engineers are the face of our company, driving client success through innovative problem-solving and impactful solutions. If you're excited about taking on infrastructure projects and developing your expertise, we'd love to hear from you!
We Are Looking for Candidates That Embody Our Core Values:
โข Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
โข Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
โข Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
โข Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.
Functions of the Onsite IT Engineer:
Provide prompt and effective support for end-user issues, ensuring timely resolution and tracking progress within SLA times.
Collaborate closely with client, Service Delivery Managers, and teammates to deliver high-quality service and foster a positive user experience.
Lead and participate in various infrastructure improvement projects, contributing to enhanced system performance and user satisfaction.
Maintain accurate documentation, create detailed support tickets, and log activities for efficient tracking and reporting.
Offer hands-on support to executive teams, assisting with technology needs and strategic IT planning.
Escalate complex issues to senior technical teams with comprehensive documentation of troubleshooting steps and recommendations.
Act as the Subject Matter Expert (SME) for your client, providing guidance and mentorship to team members as needed.
Proactively identify and report potential major incidents, ensuring timely communication with the Service Delivery Manager.
Develop and deliver end-user training on supported software and hardware, improving user confidence and system adoption.
Assist with the installation and configuration of client-specific software and infrastructure, coordinating with vendors when necessary.
Support Professional Services and Account Management teams by testing new environment configurations and providing valuable feedback.
Advanced Technical Responsibilities:
Enterprise Desktop Management: Deliver comprehensive support for workstation hardware and software (Windows/Mac OS) and mobile devices, ensuring seamless operations for end users and proactively optimizing their experience.
Office 365 Administration: Take ownership of Office 365 services, including advanced troubleshooting and management of SharePoint, OneDrive, and other collaboration tools, driving productivity across the organization.
Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining a customer-focused approach across calls, chat, and email. Handle escalated issues that require deeper technical insight.
Network & Security: Conduct advanced troubleshooting for network issues (DNS, DHCP, VPN), support firewall configuration, and ensure secure and reliable connectivity across multiple locations.
Windows & Virtual Server Management: Manage Windows environments and virtual server infrastructures, performing tasks like advanced file permissions management, Active Directory administration, and supporting enterprise-level configurations.
Healthcare Application Support & Vendor Management: Act as a key liaison for EMR/EHR vendor management, ensuring quick issue resolution and minimizing downtime for critical healthcare applications.
User Training & Technology Mentorship: Deliver training sessions for end users, focusing on advanced IT tasks and best practices, while mentoring them to increase tech confidence and productivity.
Team Leadership & Knowledge Sharing: Collaborate with teammates and mentor junior technicians, sharing expertise and fostering a culture of continuous learning and technical growth.
Executive IT Support: Provide direct, high-level support to executive and senior leadership, ensuring their technology needs are met promptly and professionally with a focus on maintaining business continuity and efficiency.
Education & Experience Qualifications
Minimum Education: High School Diploma or GED required.
Certifications: CompTIA A+, Network+, Security+, Cisco, and Microsoft certifications preferred; relevant experience will be considered in lieu of specific certifications.
Experience: 4+ years in a helpdesk or similar advanced technical role, required. Prior experience in a Managed Service Provider (MSP) environment is preferred.
Healthcare IT Experience: Previous experience in Healthcare IT is required, with familiarity in supporting medical clients, EMR systems, and HIPAA compliance.
Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment is a plus. Ambient AI experience or desire to learn a plus.
Perks & Benefits
Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well.
401K with Company Match: Start planning for your future with our competitive retirement savings plan.
Generous Time Off: Enjoy 8 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave.
Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career.
People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment.
Thanks for your interest in Dedicated IT!
Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
JavaScript Tech Support Engineer - Integrations
Infrastructure engineer job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Application Support Engineer
Infrastructure engineer job in Orlando, FL
We are seeking an experienced Technical Support Engineer, for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the Client software and platform.
Here are some of the specific details:
Job Title: Technical Support Engineer
Job Duration: 12 months
Job Location: Orlando, FL (Hybrid)
REQUIRED SKILLS:
3+ years of experience in debugging JavaScript code as well as finding better solutions to custom code.
Ability to troubleshoot difficult technical issues Must have solid object-oriented programming skills in JavaScript.
Experience working with dynamic HTML components such as CSS and XHTML Angular experience preferred.
Working knowledge of the components in a web applications stack Experience with relational databases such as MySQL Linux and/or UNIX experience.
A reasonable, good faith estimate of the minimum and maximum for this position is $35.71/hr. on w2.
Infrastructure Engineer (W2 Only) Lake Mary, FL or Pittsburgh, PA
Infrastructure engineer job in Lake Mary, FL
.
๐ง Infrastructure Engineer (W2 Only)
๐
Lake Mary, FL 32746 or Pittsburgh, PA 15262
(Local candidates preferred) ๐ผ
Full-Time | Onsite or Hybrid (depending on location)
We are seeking a highly skilled Infrastructure Engineer to join our team supporting enterprise-level infrastructure systems. This is a W2-only opportunity, with a preference for candidates located near Lake Mary, FL or Pittsburgh, PA.
You'll work with leading monitoring technologies like SolarWinds, NetScout, and Prometheus, and contribute to the development of tools and integrations using Golang, Java, or Python. Ideal candidates thrive in fast-paced environments and bring a mix of system administration expertise, coding skills, and collaborative spirit.
โ
5+ years of experience with enterprise infrastructure monitoring tools such as:
SolarWinds Orion
NetScout
Prometheus
โ
3+ years of hands-on development with Golang, Java, or Python
โ
Experience with both Linux and Windows administration
โ
Solid understanding of Agile development methodologies
โ
Strong problem-solving skills and ability to work independently
โ
Excellent communication and collaboration skills
Preferred Qualifications
๐ก Experience with Git-based repositories such as:
Bitbucket
GitHub
AWS CodeCommit
๐ก Familiarity with messaging platforms like:
Apache Kafka
IBM MQ
Key Technologies
Monitoring: SolarWinds Orion, NetScout, Prometheus
Programming: Golang, Java, Python
Systems: Linux, Windows
Version Control: Git/Bitbucket/GitHub/AWS CodeCommit
Messaging: Kafka, IBM MQ
TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
๐ซ Third-party recruiters, please do not reach out for this role.
Systems Engineer SATCOM SME
Infrastructure engineer job in Orlando, FL
Are you looking for a System Engineer (SATCOM SME) position where you can make an impact every day? Discover this great opportunity in our Orlando, Florida location. Bring your expertise and collaborative skills to join our team supporting our nation's defense by discovering your new role supporting this critical mission.
Serco supports the Next generation of Wideband Satellite Communication Systems with hands-on experience testing complex system of systems, Test Automation development, and integration testing. This position offers an exciting opportunity to join a passionate team providing critical solutions to U.S. Department of Defense communications programs.
In this role, you will:
* Serve as the SERCO Wideband Global SATCOM (WGS) Subject Matter Expert (SME)
* Perform software baseline deployment, testing, and troubleshooting in a development/test network environment
* Integrate software into test suites, develop configurations for test events, and troubleshoot systems during these events
* Regularly demonstrate an understanding of test plans, test procedures, test automation, test reports, and execution of integration test activities in System Integration Labs (SILs) or offsite locations
* Read error logs and coordinate corrections with the development team
* Collaborate with external industry partner teams to resolve issues and support operations and sustainment
* Partner significantly with industry and government stakeholder teams
* Experience implementing Test automation solutions into Systems of systems
* Generate and present material to support internal and external customer briefings
* Maintain familiarity with DevOps processes and Cloud Infrastructure
Qualifications
To be successful in this role, you will have:
* One of the following:
* High school diploma/GED with a minimum of 12 years of engineering and/or testing experience
* Bachelor's degree in a Science, Technology, Engineering, and/or Mathematics (STEM) discipline with a minimum of 8 years of engineering and/or testing experience
* Master's degree in a STEM discipline with a minimum of 6 years of engineering and/or testing experience
* PhD in a STEM discipline with a minimum of 4 years of engineering and/or testing experience
* An active U.S. Department of Defense (DoD) Secret security clearance
* A valid U.S. Passport for potential travel outside the continental United States
* Professional experience with Systems/Software Testing and Integration
* Strong problem-solving skills and the ability to troubleshoot and debug complex systems
* Ability to collaborate and work independently in a fast-paced environment
* Excellent organizational skills and attention to detail
* Security+ or the ability to obtain within 90 days of employment.
* The ability to travel up to 25%.
Additional desired experience and skills:
* Prior Army/Space Force Wideband Global Satcom or Defense Satellite Communications System (DSCS) and Subsytems Operator/Maintainer experience
* Prior experience as a SATCOM Operation Center System Administrator, Field Engineer or Support Engineer
* Professional experience with virtualized and/or simulation environments to include Windows, Linux, and VM environments
* Experience with Atlassian tool suite (Jira, Confluence, etc.).
* Experience in integrating complex system across multiple domains
* Experience with scripting languages such as PowerShell, Python, C++/C# for Test automation
* Full lifecycle project development experience
* Experience working in Agile Teams and following SAFe methodologies
* Current CompTIA Security+ Certification
* Experience documenting design, processes, and procedures
* Experience presenting Test and Design reviews to demonstrate concepts of operations and Test event plans to management and customers
* Experience preparing Test plans, Test documentation, and After-action reports
* Solid understanding of the fundamentals of Test and Evaluation
* Experience preparing and delivering Technical Training to Co-Workers, Service Members and Customers
If you are interested in supporting and working with our military and a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
* Medical, dental, and vision insurance
* Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
* 401(k) plan that includes employer matching funds
* Tuition reimbursement program
* Life insurance and disability coverage
* Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Employee Assistance Plan that includes counseling conditions
* Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: ******************************************
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.
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