Insurance processor vs insurance coordinator

The differences between insurance processors and insurance coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an insurance processor and an insurance coordinator. Additionally, an insurance processor has an average salary of $33,041, which is higher than the $32,788 average annual salary of an insurance coordinator.

The top three skills for an insurance processor include data entry, customer service and phone calls. The most important skills for an insurance coordinator are patients, customer service, and insurance verification.

Insurance processor vs insurance coordinator overview

	Insurance Processor	Insurance Coordinator
Yearly salary	$33,041	$32,788
Hourly rate	$15.89	$15.76
Growth rate	-3%	-3%
Number of jobs	50,523	108,509
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 36%
Average age	44	44
Years of experience	4	4

What does an insurance processor do?

Insurance Processors deal with the processing of insurance applications, amendments of policies, changes, and cancellations. An Insurance Processor works with the client to choose the best insurance package and advise them on how to maximize their benefits. Clients need to understand the insurance process by answering inquiries. It is also essential that an Insurance Processor work hand in hand with the client, guiding them through the process, explaining all crucial parts of the insurance to establish trust in you and the company.

What does an insurance coordinator do?

An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties. Insurance coordinators submit claims statements timely to the insurance officers for review, coordinate with the clients for inquiries and updates, and reach out to medical institutions for accurate filing of payments. An insurance coordinator must have excellent communication and analytical skills to assess reports, resolve claims discrepancies, and escalate high-level complaints to the officers for immediate action.

Insurance processor vs insurance coordinator salary

Insurance processors and insurance coordinators have different pay scales, as shown below.

	Insurance Processor	Insurance Coordinator
Average salary	$33,041	$32,788
Salary range	Between $28,000 And $38,000	Between $25,000 And $41,000
Highest paying City	Leawood, KS	Oakland, CA
Highest paying state	Connecticut	New Hampshire
Best paying company	Moore County Hospital District	University of California, Berkeley
Best paying industry	Finance	Pharmaceutical

Differences between insurance processor and insurance coordinator education

There are a few differences between an insurance processor and an insurance coordinator in terms of educational background:

	Insurance Processor	Insurance Coordinator
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Insurance processor vs insurance coordinator demographics

Here are the differences between insurance processors' and insurance coordinators' demographics:

	Insurance Processor	Insurance Coordinator
Average age	44	44
Gender ratio	Male, 16.3% Female, 83.7%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	11%

Differences between insurance processor and insurance coordinator duties and responsibilities

Insurance processor example responsibilities.

Manage database by processing renewals and endorsements.
Input and process all dental claims, through electronic and paper submission, to private insurance companies and Medicaid.
Maintain patient privacy and confidentiality complaint with HIPPA regulations.
Work directly with mortgage lenders and foreclosure attorneys to negotiate timely and cost effective repayment plans or modifications for delinquent loans.
Handle a substantial amount of Allstate customers, third party carriers, and others who need assistance to file a claim.

Insurance coordinator example responsibilities.

Verify patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
File to record patient demographics in numerous EMR systems and paper charts if applicable.
Prepare providers and staff for ICD-10 transition.
Post and reconcile all daily insurance, patient payments and transactions within the EMR system.
Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
Process all Medicare claims, explaining HMO changes to patients in detail and accurately documenting all benefits.

Insurance processor vs insurance coordinator skills

Common insurance processor skills

Data Entry, 18%
Customer Service, 12%
Phone Calls, 9%
Outbound Calls, 9%
Insurance Claims, 6%
Insurance Coverage, 5%

Common insurance coordinator skills

Patients, 26%
Customer Service, 11%
Insurance Verification, 7%
Insurance Eligibility, 4%
Medicaid, 3%
Medical Terminology, 3%

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Insurance Processor
Insurance Processor vs Insurance Coordinator

Updated January 8, 2025

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