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Intelligent systems engineer vs customer engineer

The differences between intelligent systems engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an intelligent systems engineer has an average salary of $103,352, which is higher than the $101,212 average annual salary of a customer engineer.

The top three skills for an intelligent systems engineer include artificial intelligence, java and python. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Intelligent systems engineer vs customer engineer overview

Intelligent Systems EngineerCustomer Engineer
Yearly salary$103,352$101,212
Hourly rate$49.69$48.66
Growth rate21%3%
Number of jobs72,48744,709
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 46%
Average age4445
Years of experience-6

What does an intelligent systems engineer do?

Intelligent systems engineers are engineering professionals who are responsible for creating the next generation of solutions that are powered by computing and artificial intelligence. These engineers are required to identify different language processing tasks and artificial intelligence strategies so that they can enhance the AI capability of their product. They must take advantage of new technologies so that they can improve process flows and workload management. Intelligent systems engineers must also develop engineering documents for troubleshooting, repairing, and modifying their AI products.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Intelligent systems engineer vs customer engineer salary

Intelligent systems engineers and customer engineers have different pay scales, as shown below.

Intelligent Systems EngineerCustomer Engineer
Average salary$103,352$101,212
Salary rangeBetween $75,000 And $142,000Between $77,000 And $131,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyMetaGoogle
Best paying industryTechnologyStart-up

Differences between intelligent systems engineer and customer engineer education

There are a few differences between an intelligent systems engineer and a customer engineer in terms of educational background:

Intelligent Systems EngineerCustomer Engineer
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityStanford University

Intelligent systems engineer vs customer engineer demographics

Here are the differences between intelligent systems engineers' and customer engineers' demographics:

Intelligent Systems EngineerCustomer Engineer
Average age4445
Gender ratioMale, 91.3% Female, 8.7%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between intelligent systems engineer and customer engineer duties and responsibilities

Intelligent systems engineer example responsibilities.

  • Perform responsibilities of collecting and understanding business requirements for an internal TCS project to automate the report generations.
  • Support NGA Bethesda campus SMS servers.
  • Retire intelligence professional with TS/SCI poly clearance seeks local job in west Florida.
  • Perform database tuning, data validation and ETL data transactions of massive record sets containing millions of records.
  • Provide SME support for the development and delivery of challenging work products to meet or exceed desire results.
  • Represent the NRAI in all program level ERBs and customer-le NGA configuration control boards to coordinate agency changes.
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Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
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Intelligent systems engineer vs customer engineer skills

Common intelligent systems engineer skills
  • Artificial Intelligence, 42%
  • Java, 15%
  • Python, 13%
  • Architecture, 8%
  • Cloud, 5%
  • ETL, 2%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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