Director, Digital Product - Healthcare Growth (Remote)
Humana Inc. 4.8
Hartford, CT jobs
A leading healthcare company is seeking a Director of Product Management to oversee digital product strategy for its pharmacy services. The role involves developing product visions aligned with business growth and leading cross-functional teams to ensure timely delivery of digital solutions. Candidates should have a strong background in healthcare product management, excellent leadership skills, and experience in agile methodologies. The position is remote with occasional travel required and offers a competitive salary range of $168,000 - $231,000 per year.
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$168k-231k yearly 5d ago
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Director, Product Management - CenterWell Pharmacy Digital
Humana Inc. 4.8
Hartford, CT jobs
Become a part of our caring community and help us put health first
The Director, Product Management for CenterWell Pharmacy Digital leads the strategic vision, development, and delivery of CenterWell Pharmacy's website and mobile app experiences. This role is responsible for defining product strategy, driving innovation, and ensuring seamless, user‑centric digital solutions that support our patients' pharmacy needs and drive business objectives, including accelerating growth in payor agnostic markets. Additionally, the Director will lead a team of Product Owners (POs) and Product Managers (PMs), support their professional growth and development, and actively assist them in identifying and resolving risks and blockers that may impact product delivery and team performance.
This role reports to the AVP of CenterWell Digital and collaborates closely with supporting CenterWell Pharmacy product teams, operational and service teams, and the executive leadership team. The Director is expected to be a strategic leader and a hands‑on problem solver, driving member engagement, satisfaction, and payor agnostic digital growth through innovation and alignment with enterprise business strategies.
Key Responsibilities:
Develop and articulate a clear product vision and strategy for CenterWell Pharmacy's digital channels, aligning with organizational goals, patient needs, and business growth priorities.
Ensure product development efforts are tightly aligned with business growth strategy and key outcomes, supporting both membership growth and expansion in payor agnostic opportunities.
Drive digital growth in payor agnostic areas by identifying, prioritizing, and executing capabilities that expand CenterWell Pharmacy's reach beyond Humana membership.
Lead cross‑functional working partnership-including engineering, UX/UI, marketing, and operations-to deliver high‑quality digital products on time and within budget.
Lead and mentor a team of Product Owners and Product Managers, supporting their ongoing growth, skill development, and career progression.
Work closely with team members to proactively address risks, remove blockers, and foster a collaborative environment focused on delivering key business outcomes.
Own the digital product roadmap; prioritize initiatives using data‑driven insights, customer feedback, market trends, and strategic business outcomes.
Establish and monitor key performance indicators (KPIs) to measure product effectiveness, member satisfaction, script growth, and overall business impact.
Partner with stakeholders across Pharmacy Operations, Engineering, Compliance, and Customer Service to ensure solutions meet regulatory standards and operational requirements.
Oversee the product lifecycle: ideation, discovery, refinement, development, launch, and optimization.
Champion a culture of continuous improvement, leveraging agile methodologies and best practices in product management.
Represent CenterWell Pharmacy's digital product vision with senior leadership and external partners.
Stay informed on the latest in healthcare, pharmacy, and digital trends to inform product strategy and vision.
Use your skills to make an impact
Qualifications:
Bachelor's degree in Communication, Business, Pharmacy, or related field.
A minimum of eight years of experience in product management, with at least 3 years leading digital products in healthcare, pharmacy, or a related field.
Proven experience managing web and mobile product portfolios, ideally in a regulated environment.
Demonstrated ability to lead and develop high‑performing teams.
Strong analytical, strategic thinking, and communication skills.
Familiarity with regulatory requirements for pharmacy and healthcare digital platforms.
Experience working with agile development teams and tools.
Preferred:
Experience leading digital products in Centerwell pharmacy
Additional Information
Remote role
Work at Home Requirements
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$168,000 - $231,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.
Application Deadline: 01-23-2026
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
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$36k-45k yearly est. 5d ago
Spanish Bilingual Limited Service Customer Service Representative (Remote - VA)
Maximus 4.3
Bridgeport, CT jobs
Description & Requirements Maximus is seeking Limited-Service Spanish Bilingual Spanish Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Remote Spanish Bilingual Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
This is a remote role open to Virginia residents. The start date for this position is February 18, 2026.
Why Maximus?
•Starting pay: $18.00/hour
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
•Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
•Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
-High volume Call Center experience highly preferred.
-Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
-Ability to work independently in a remote environment required.
-Strong communication skills, both verbal and written required.
-High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to start work on February 18th, 2026.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
-Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
18.46
Maximum Salary
$
18.46
$18 hourly Easy Apply 2d ago
Tier 2 Specialist (CSR Operations)
Maximus 4.3
Bridgeport, CT jobs
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
$41k-77k yearly est. Easy Apply 4d ago
Product Adoption Expert
Zoom 4.6
Hartford, CT jobs
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$76.8k-186.2k yearly 29d ago
Payer Credentialing Operations Lead-Hybrid-CT, MA or NY
Connecticut Children's Medical Center 4.7
Hartford, CT jobs
Provides support for payer/managed care, Medicare and Medicaid Enrollment operations by organizing the functions relating to the credentialing process for all applicable practitioners as identified. This position is responsible for monitoring Credentialing delegated activities while adhering to Connecticut Children's Medical Center, federal and state regulatory/accreditation requirements and standards. Coordinates, conducts, and documents delegation and site visit assessments as necessary to comply with state, federal, NCQA and any other applicable requirements. Requires a fundamental understanding of the insurance credentialing process and terminology related to the job.
Experience Required:
Minimum 3 years of provider credentialing and/or enrollment experience.
2 years' experience completing delegation oversight assessments/audits.
LICENSE and/or CERTIFICATION REQUIRED
Certified Provider Credentials Specialist (CPCS) preferred on hire or obtain one of these certifications within 2 years of hire: Certified Professional Credentials Specialist (CPCS) or Certified Professional in Medical Staff Management (CPMSM)
Position Specific Job License and/or Certification Required
N/A
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
KNOWLEDGE OF:
Knowledge of regulatory/accreditation requirements and standards (TJC, CMS, DOH, HIPAA, NCQA).
Understanding of program and provider enrollment and credentialing regulations and requirements preferred.
SKILLS:
Detailed-oriented and analytical maintain accuracy in a documented process
Must have excellent verbal/written interpersonal/communication skills and experience at all levels.
Computer knowledge of credentialing database software.
PC proficiency, proficiency in Microsoft Office applications and ability to effectively utilize other software and systems as needed.
ABILITIES:
Ability to establish and maintain positive relationships, building trust and respect by consistently meeting and exceeding expectations
•Coordinate with Subject Matter Experts and delegate, obtaining clarification on regulatory requirements.
•Develops corrective action plans when deficiencies are identified and documents follow-up to completion.
•Prepares status reports for submission to Delegated Entities.
•Ensures compliance with reporting requirements by tracking the receipt and completeness of reports.
•Responsible for meetings, including the preparation of documents for committee oversight of delegated functions.
•Works with contracting, Medical Staff management, vendor management and legal to develop and maintain delegation agreements and assessment tools.
•Prepares delegation oversight document evidence for monitoring visits and NCQA accreditation surveys and participates on Connecticut Children's Medical Center's work team.
•Coordinates and maintains audit schedules that adhere to required turnaround times for delegation and audits. Assist with preparing and collecting all information needed.
•Process provider initial and re credentialing applications in accordance with Connecticut Children's Medical Center, federal, NCQA and state regulatory/accreditation requirements and standards.
•Perform other duties as assigned by management.
•Performs Quality Control audits of completed initial and re-credentialing applications using Connecticut Children's Medical Center internal file audit process.
•Assures that standards of practice and policies are in compliance with Connecticut Children's Medical Center contractual requirements and other regulatory guidelines and standards.
•Monitors enrollment status reports for accuracy.
- Assists with Medical Staff applications and other Medical Staff tasks as needed.
- Other duties as assigned.
$60k-91k yearly est. Auto-Apply 60d+ ago
Care Advisor - Remote
Sharecare 4.4
Hartford, CT jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$111k-149k yearly est. 2d ago
Remote Medical Billing Coder
Fair Haven Community Health Care 4.0
New Haven, CT jobs
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Remote in New Haven, Connecticut
Job purpose
Responsible for maintaining the professional reimbursement program. Ensure compliance with current payments and rules that impact billing and collection.
Duties and responsibilities
The Medical Billing Coder performs billing and computer functions, including patient & third party billing, data entry and posting encounters. Typical duties include but are not limited to:
Follow-up of any outstanding A/R all-payers, self-pay, and the resolution of denials
Prepares and submits clean claims to various insurance companies either electronically or by paper.
Handle the follow-up of outstanding A/R all-payers, including self-pay and /or the resolution of denials.
Answers question from patients, FHCHC staff and insurance companies.
Identifies and resolves patient billing complaints.
Prepares reviews and send patient statements and manage correspondence.
Handle all correspondence related to insurance or patient account, contacting insurance carriers, patients and other facilities as needed to get the maximum payments and accounts and identify issues or changes to achieve client profitability.
Take call from patients and insurance companies regarding billing and statement questions.
Process and post all patient and/or insurance payments.
Reviewing clinical documentation and provide coding support to clinical staff as needed.
Qualifications
High School diploma or GED with experience in medical billing is required.
A certified professional coding certificate (CPC AAPC), knowledge of third party billing requirements, ICD and CPT codes, and billing practices are also required.
Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
Must be detail oriented and have the ability to work independently.
Bi-lingual in English and Spanish highly preferred.
FQHC/EPIC experience is desirable.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$33k-39k yearly est. 11d ago
Patient Access Optimization Analyst
Baylor Scott & White Health 4.5
Hartford, CT jobs
The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, documentation, and implementation of Epic-build related functions.
+ This is a remote position
+ Working hours Central time zone - 8AM - 5PM
+ Two positions available
_The pay range for this position is $31.73/hour (entry level qualifications) - $54.90/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Presentation - able to communicate information professionally and formally to stakeholders through meetings and written presentations.
+ Independence - proven ability to manage small to medium projects to ensure successful project implementation and engagement.
+ Excellent verbal and written communication skills, as well as presentation skills.
+ Strong analytical and advanced research skills.
+ Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
+ Ability to successfully multi-task while working independently or within a group environment.
+ Ability to work in a deadline-driven environment, and handle multiple projects simultaneously.
+ Ability to interact effectively with people at all organizational levels.
+ Build and maintain strong relationships.
**KEY SUCCESS FACTORS**
+ Decision tree design, documentation, and maintenance experience strongly preferred.
+ Ability to think critically and analyze complex technical solutions.
+ Epic Cadence Certified strongly preferred.
+ ServiceNow experience preferred.
+ Epic Cadence Provider template management and build experience strongly preferred.
+ Ambulatory and/or Surgery scheduling experience required.
+ Experienced proficiency in Excel and SQL required.
+ Able to work through complex business problems and partner with clients using a consultative approach.
+ Exceptional data/modeling skills with ability to convert raw data into actionable business insights.
+ Able to apply knowledge of healthcare industry trends and their drivers.
+ Able to work in a dynamic setting and work well under pressure.
+ Intermediate to advanced knowledge of statistics (including modeling techniques) preferred.
+ Lean Six Sigma experience preferred.
+ 5 years of experience working in Epic strongly preferred.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$31.7-54.9 hourly 60d+ ago
Technical Account Manager
Cardinal Health 4.4
Hartford, CT jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 1d ago
Clinical Administrative Coordinator
Communicare 4.6
New Haven, CT jobs
CommuniCare is seeking a licensed behavioral health professional with experience working with adults in mental health settings to provide operational leadership for our crisis response programs. This role focuses on ensuring service quality, compliance with organizational and funder standards, and fostering collaboration with community partners. The Coordinator plays a key role in promoting safety, driving performance improvement, managing program data, and supporting administrative functions that sustain effective crisis care.
Recruit behavioral health staff for telephonic and mobile crisis roles.
Communicate with daytime crisis operations at partner agencies to align with after-hours services as required.
Collaborate with internal departments (HR, IT, etc.) to support administrative operations.
Represent the program in community meetings with DMHAS, law enforcement, and other partners.
Qualifications
Master's degree in a behavioral health field with active licensure (LCSW/LMFT/LPC preferred), and a minimum of three years of experience delivering clinical and recovery support services.
Minimum of two years' experience in a supervisory role required. Experience supervising staff in a remote work setting preferred.
Proven collaborative and negotiating skills.
One year of experience working with culturally diverse populations.
Ability to work flexible schedule, including evenings, overnights and weekends is required.
Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
PROFESSIONAL LICENSURE /CERTIFICATIONS:
LCSW/LMFT/LPC
$29k-34k yearly est. 6d ago
Access Supervisor, Inside Sales (Remote)
Insulet 4.7
Connecticut jobs
This position supervises the day-to-day operations of the Insulet Corporation Inside Sales Access teams. The position will be responsible for leading and coaching the team, resolving escalated customer contacts, managing existing and new processes, and identifying and implementing continuous improvement opportunities through data analysis and project management within the pharmacy systems.
The ideal candidate must demonstrate strong sales, customer service, computer skills, coordination, and planning abilities, and be able to work effectively in a key cross-functional role within Insulet Corporation and across external business partners.
Responsibilities
Provides supervision - ensuring call handling and documentation meet regulatory requirements within pharmacy guidelines.
Supervise day-to-day operations for the Inside Sales Access team, serving as the primary escalation point for any questions or issues and managing processes within the pharmacy process.
Define, manage, and implement enhancements to processes and systems to refine the Inside Sales structure.
Preparation of daily, weekly, monthly, and quarterly reports.
Manages daily call and task productivity, ensuring accountability to role expectations.
Provides coaching and feedback in accordance with department and company goals.
Manages Inside Sales Access quality program, conducting quality audits and calibration of quality scoring with the leadership team.
Handles the most complex Customer complaints, escalations, and/or inquiries.
Ensures adherence to Regulatory, Quality, Pharmacy, and accreditation standards.
Reviews financial targets and is responsible for working with Sr Inside Sales Leadership to assist with meeting or exceeding goals and ensuring operating and expense commitments are met within Service Level Agreements.
Participates in special projects and performs other duties as assigned.
Performs other duties as assigned.
Education and Experience
Minimum Requirements:
Bachelor's degree
5+ years of experience in an inside sales or contact center environment
Preferred Skills and Competencies:
Strong background in sales, the pharmacy channel, and call center operations that promote industry best practices and standards, including contact center metrics, workforce management, service quality management, and knowledge management.
Customer Service experience in a medical or health-related environment is preferred.
Knowledge of diabetes and experience supporting patients with diabetes is preferred.
Experience providing remote support, particularly in a regulated environment.
Physical Requirements:
Requires sitting and standing associated with a typical office environment.
Manual dexterity needed for using a calculator and computer keyboard.
Lightweight lifting may be required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position may require occasional travel.
If you're ready to be a part of a company that's changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people's lives.
Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
Additional Information:
Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $56,300.00 - $84,425.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
$56.3k-84.4k yearly Auto-Apply 9d ago
Sr Coordinator, Individualized Care
Cardinal Health 4.4
Hartford, CT jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**_Responsibilities_**
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
+ Proactive follow-up with various contacts to ensure patient access to therapy
+ Demonstrate superior customer support talents
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Must communicate clearly and effectively in both a written and verbal format
+ Must demonstrate a superior willingness to help external and internal customers
+ Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable)
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry
+ Must self-audit intake activities to ensure accuracy and efficiency for the program
+ Make outbound calls to patient and/or provider to discuss any missing information as applicable
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance
+ Documentation must be clear and accurate and stored in the appropriate sections of the database
+ Must track any payer/plan issues and report any changes, updates, or trends to management
+ Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Support team with call overflow and intake when needed
+ Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.50 per hour - $30.70 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.5-30.7 hourly 10d ago
District Manager
Biote 4.4
Hartford, CT jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our CT/RI territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the CT/RI area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$123k-209k yearly est. Auto-Apply 22d ago
ServiceNow Application Analyst, ITOM, CMDB
Idexx Laboratories 4.8
Connecticut jobs
Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB).
Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation.
In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform.
If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together.
In this role, you will….
Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs.
Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling.
Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams.
Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases.
Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence.
Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population.
Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting.
Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes.
Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity.
What You Will Need to Succeed…
3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment.
Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management.
Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement.
Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points.
Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy.
Ability to communicate technical concepts to both technical and non-technical audiences.
Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities.
Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required.
Location: 100% remote with the preference of EST or CST.
What you can expect from us:
Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed)
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-REMOTE
$90k-100k yearly Auto-Apply 60d+ ago
Hybrid Board Certified Behavior Analyst (BCBA)
Butterfly Effects 3.8
Manchester, CT jobs
Join Butterfly Effects for Impactful ABA Careers in Autism Therapy
Are you a passionate BCBA seeking a rewarding career where your expertise drives real, lasting change for children with autism spectrum disorder?
At Butterfly Effects, we're not just another ABA therapy provider - we're a BCBA-led organization dedicated to empowering you with unmatched support, professional growth, and a family-centric approach. Led by Dr. Steve Woolf, PhD, BCBA-D (President) and Molly McGinnis, M.Ed., BCBA (Vice President of Clinical Services), we prioritize your success so you can focus on what matters;
making a socially meaningful change in the lives of children and families
.
Why Choose Butterfly Effects for Your BCBA Career?
At Butterfly Effects, you'll find more than a job, you'll find a mission. We are co-founders of the National Coalition for Access to Autism Services (NCAAS) and the Louisiana Coalition for Access to Autism Services (LCAAS), two non-profits dedicated to expanding access to ABA for all families regardless of socio-economic status. We also lead with people: our BCBAs are at the center of every decision, with unmatched support, autonomy, and opportunities to grow.
What Sets Us Apart
BCBA Leadership at Every Level: BCBAs hold key roles in management and senior leadership, ensuring your voice shapes our clinical practices and company direction.
Stable Growth Opportunities: As an established ABA provider with nationwide expansion we have growth paths to Assistant Regional Director, Center director, and Regional Director.
Ethical, High-Quality Standards: As a fully accredited BHCOE organization, we uphold BACB guidelines and prioritize meaningful supervision, family involvement, and evidence-based ABA interventions over rigid quotas.
Supportive, Positive Culture: Enjoy a collaborative environment where BCBAs are heard, respected, and encouraged to contribute -
Join our "PD Speaker Series" for internal CEU presentations led by thought leaders in the field-giving you access to experts you may otherwise only see at national conferences.
Participate in monthly clinical case reviews with all your peers and clinical leadership.
Clinician Empowerment: Design customized treatment plans tailored to each client's needs, with full access to tools, resources, and interdisciplinary collaboration for optimal ASD outcomes.
Competitive Compensation & Benefits
We reward your expertise with a compensation package designed for financial security, wellness, and family support:
Total Compensation: Base salary $85,000 - $95,000 + quarterly performance incentives (up to $12,000 annually).
Generous Time Off: Generous PTO, and paid holidays
Comprehensive Health Benefits: Medical, dental, vision, life insurance, supplemental coverage, and HSA options.
Retirement Savings: 401(k) to build your future.
Professional Development & Mentorship
Invest in your ABA career with our robust support system-perfect for both seasoned BCBAs and those building experience:
Local Leadership support: Each market has locally or regionally based clinical directors available to provide guidance, collaboration, and on-the-ground support so you are never working in isolation.
Mentorship Program: New or early-career BCBAs receive personalized guidance from experienced BCBA mentors to accelerate your growth and certification requirements.
Research & Innovation: Collaborate on cutting-edge ABA research projects and present at national conferences-our team has contributed to 15+ publications in journals like
Journal of Applied Behavior Analysis
.
Clinical Advisory Access: Benefit from insights by renowned experts, including board-certified BCBAs and developmental specialists, through our internal committees and compassionate care teams.
CEU Opportunities: Access in-house CEUs annually, plus funding for external conferences, live events, and our annual Clinical Conference.
Your Role as a BCBA at Butterfly Effects
As a key member of our interdisciplinary ABA team, you'll lead the charge in delivering family-centered therapy for children with autism. Your daily impact includes:
Managing & Supervising Staff: Oversee RBTs and BTs to ensure consistent, high-quality ABA service delivery.
Conducting Assessments & Planning: Perform functional behavior assessments, develop individualized treatment goals, and create engaging, evidence-based intervention plans.
Family & Caregiver Training: Lead monthly sessions to empower families with ABA strategies for long-term success.
Team Coordination: Collaborate with therapists, educators, and other professionals to integrate holistic care for clients.
This BCBA position is ideal for those passionate about autism therapy, behavior analysis, and making a difference-without the constraints of non-compete clauses.
Qualifications for BCBA Candidates
We're seeking dedicated BCBAs who align with our mission. Must-haves include:
Master's degree in Applied Behavior Analysis (ABA), Psychology, or a related field.
Active BCBA Certification from the Behavior Analyst Certification Board (BACB).
Strong passion for working with children and families affected by autism spectrum disorder.
Excellent communication and collaboration skills for interdisciplinary teams.
Experience levels welcome - we tailor opportunities to your career stage!
Who We Are: Butterfly Effects ABA Therapy Leaders
Since 2005, Butterfly Effects has transformed the lives of over 15,000 families through individualized applied behavior analysis (ABA) therapy. Our butterfly logo symbolizes love, rebirth, and metamorphosis - mirroring our commitment to helping children and families thrive.
If you are ready to bring your passion, expertise, and compassion to a stable team that values you as much as the families we serve, we would love to meet you.
Find out more about us at ************************ and join us on our mission to foster joyous lives through compassionate ABA care.
$85k-95k yearly 8d ago
Associate Consultant Activation
GE Healthcare 4.8
Norwalk, CT jobs
The Associate Consultant will be a part of the Command Center team at GEHC. This role will be responsible for helping with product configuration, training and activation of software and consulting services at hospital sites. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
This is a remote position open across the continental US. The role will require weekly travel to customer sites Monday-Thursday.
**Job Description**
**Roles and Responsibilities**
+ Client facing individual responsible for the delivery of consultancy services at a client site(s).
+ Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
+ Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
+ Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
+ Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
**Required Qualifications**
+ Bachelor's Degree related to Health Sciences
+ Proficiency in Microsoft Office Suite especially Excel and Power Point
+ Excellent communication skills, teamwork
+ Strong interpersonal and teamwork skills
+ Strong written and oral communication skills
+ Demonstrated business acumen and analytical skills
+ Dependable: able to work independently and consistently meet or exceed performance expectations.
+ Adaptable: able to adjust work and communication style based on situational needs.
+ Demonstrate an aptitude for critical thinking to included evaluation of ideas and synthesizing information into insights
+ The ability to travel 80% (Monday-Thursday weekly)
**Desired Characteristics**
+ Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
+ Working knowledge/experience in SQL
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
For U.S. based positions only, the pay range for this position is $72,000.00-$108,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
**Additional Information**
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
**Relocation Assistance Provided:** No
$72k-108k yearly 8d ago
Patient Access Specialist
Ensemble Health Partners 4.0
Stamford, CT jobs
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
Job Description
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.65/hr based on experience
***This position is an onsite role and candidates must be able to work on-site ****
We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
Job Responsibilities:
The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.
Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.
Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Experience:
1+ years of customer service experience
Required Education:
High School Diploma/GED Required
Certification:
CRCR Required within 6 months of hire (Company Paid)
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
EEOC - Know Your Rights
FMLA Rights - English
La FMLA Español
E-Verify Participating Employer (English and Spanish)
Know your Rights
$17-18.7 hourly Auto-Apply 3d ago
Speech Language Pathologist - Teletherapy
The Stepping Stones Group 4.5
Connecticut jobs
Your New Teletherapy Stage Awaits in Connecticut! Ready to take on the world of Speech Therapy from the comfort of your own home? The Stepping Stones Group is looking for Speech Language Pathologists to join our SLP teletherapy team-and we've got the perfect opportunity for you!
What We're Looking For:
* Master's Degree in Speech-Language Pathology
* ASHA CCCs (Certificate of Clinical Competency)
* At least 1 year of school-based experience (including IEPs & case management)
* Current state license as an SLP (and a willingness to obtain additional licenses if needed)
* Availability to work during school hours based on the district's time zone
Here's Why You'll Love It:
* 100% Remote - Say goodbye to commuting! Work from anywhere and enjoy a flexible schedule that suits you
* Full-Time, No Caseload Building - Step into a full-time position from day 1 with a ready-made caseload. No extra hustle needed!
* School-Based - Enjoy your summers off while still earning a competitive salary
* Nationwide Opportunities - Work with schools across the country, choosing a time zone that fits YOUR lifestyle
More Awesome Perks:
* Cross licensing reimbursement & assistance
* HIPAA/FERPA-compliant platform to deliver therapy services safely
* Collaborate with a nationwide network of therapy providers for the best support and teamwork
* Competitive Salary & Spread Pay Plan - Consistent income, no surprises
* Professional Development & Free CEUs - Stay sharp with top-tier tools and creative therapy ideas
* Wellness - Invest in yourself-we've got your back!
Why The Stepping Stones Group?
At The Stepping Stones Group, we're not just about therapy-we're about transforming lives. We believe in putting children's needs first and empowering our SLPs with the resources they need to thrive in their careers. Whether you're working from home or on the go, we've got your back!
$65k-94k yearly est. 46d ago
Clinical Program Manager REMOTE
Baylor Scott & White Health 4.5
Hartford, CT jobs
**Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training**
- Licensed RD
- Experience with MNT for obesity, diabetes, HTN, Lipid disorders
- NBC-HWC
- Mastery of the coaching process, foundational theories/principles of behavior change
- Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam
- Only coaching credential recognized by the National Board of Medical Examiners
* **No Credentialing required***
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
_Note: Benefits may vary based upon position type and/or level._
**Job Summary**
As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level.
**Essential Functions of the Role**
+ Partners with internal and external stakeholders to meet contractual and/or regulatory obligations.
+ Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives.
+ Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues.
+ Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements.
+ Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance.
+ Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders.
**Key Success Factors**
+ Project and/or Program Management experience
+ Process improvement and/or quality improvement experience
+ Able to quickly establish professional and cooperative relationships with multidisciplinary team members
+ Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands
+ Able to quickly establish professional and cooperative relationships with multidisciplinary team members
+ Excellent verbal and written communication skills
+ Excellent critical thinking skills with ability to solve problems and exercise sound judgement
+ Able to mentor, guide and train team members
+ Skill in the use of computers and related software
+ PMP certification preferred
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported.
**QUALIFICATIONS**
+ EDUCATION - Grad of an Accredited Program
+ EXPERIENCE - 5 Years of Experience
+ CERTIFICATION/LICENSE/REGISTRATION -
Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following:
+ -LCSW
+ -LMSW
+ -LMSW-AP
+ -LVN
+ -OT
+ -PT
+ -RN
+ -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board)
+ -SLP
+ -LICDIET
+ -RD.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.