Kettering Health Network jobs in Beavercreek, OH - 318 jobs

Job Details Physician Office | Kettering | Full-Time | First Shift Responsibilities & Requirements The Administrative Director provides oversight and leadership within a specific service line. Establishes and ensures achievement of the organization's strategic objective and leads strategic efforts for the service line(s). Provides Operational support as well as Fiscal data for Service Line Physicians, Service Line Advance Practice Providers (APP), Operation Administrators, Practice Managers and the Medical Group Executive Team. In collaboration with Service Line Medical Directors, ensures compliance with all regulatory agencies. Leads and participates in Process Improvement activities including creation of policy and procedure formation for guiding and supporting the provisions of the service. Serves as Medical Group Operations representative for Kettering Health initiatives. The Administrative Director is responsible for the daily operations of designated care delivery locations within a specific service line. Currently, the service line Director has shared oversight (three Directors split) for Primary Care which includes 60+ primary care offices, six On Demand locations, two Urgent Cares, two Residency Ambulatory sites, two Pediatric locations, four Rural Health locations, and three Years Ahead 65+ locations. Performs other duties as assigned . Education: Bachelor's degree Master's Degree preferred in Health Care, Nursing and or Business Experience: 8 years' experience, three of which in a leadership role Dyad Leader for primary Care & Urgent Care Services: Primary Care Service Line (UCC) Goals & Objectives Operational, Fiscal and Clinical leadership for Service Line Physicians, APPs & staff Co-chair Primary Care Council Strategic Planning: Partners with key stakeholders in developing a strategic plan, implementation plans, and market strategies for region. Has ability to inform, influence and provide sound rationale to physicians in recommending strategic change. Engages project team in the implementation of new services to promote accessible care. Financial Management: Assumes overall accountability for financial performance of practices across the region. Improve value of care delivery Regulatory - Meet & exceed all regulatory benchmarks, measures and standards for Health Plans, Board of Pharmacy & CMS. Policy and Procedure - Uphold and regularly review policy and procedures. Work directly with service recovery, legal and physician leadership as needed for patient concerns. Team Creation and Development: Coaching and mentorship for physicians, APPs and staff Participates in and champions the recruitment process for management, provider, and staff positions identifying candidates that demonstrate professionalism and cultural fit. Maximize operational workflow in practices and ambulatory sites to ensure optimal comprehensive utilization of the team, ensuring the care team aligns and supports network strategies including population health and ACO initiatives Builds and leads to sustain a culture, which promotes innovation, teamwork, and customer service excellence. Provide direct supervision, support. mentorship, and performance evaluations to primary care operation administrators. Work with specialty service line leaders to ensure a strong referral network which may include incorporating specialty services within primary care locations. Community Outreach - Operationally support community outreach endeavors including operational support for near site and onsite corporate clinics. Patient Quality and Care Experience - In collaboration with Patient Care, Population Heath and Quality Leadership, aligns and implements quality improvement and performance programs. Process Improvement - Facilitate &/or participate in process improvement activities that align with strategic framework goal to simplify healthcare. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Hamilton | Hamilton | Full-Time | First Shift Responsibilities & Requirements Job Requirements: Associate's degree or equivalent of education, certification, and experience 2 years Customer Service experience required 3+ years of relevant IT (Information Technology) experience required ITIL (Information Technology Infrastructure Library) certificate (Information Technology Infrastructure Library) CompTIA + Certifications (A+, Network +, Security +, Server+, etc.) HDI Desktop Advanced Support Technician Job Responsibilities: Provides prompt support for customer issues, identifying the root cause and developing creative solutions to correct problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues. Provides dedicated desktop environment support to an assigned location or business area/function (hospitals, Health Centers and remote locations.) Triages desktop support incidents: responding to break/fix service requests, identify and resolve workstation issues remotely or by visiting end-user PCs and documenting all resolutions. Participates in the deployment of new applications and technologies to workstations and computing devices by becoming subject matter experts and collaborating with vendors and other IS organizations. Leads the hardware request process (receive, assess, deliver and install) and support moves, adds, and changes for departments. Provides major project support for large department-wide and hospital-wide efforts including new construction projects in sometimes compressed schedules. Mentors and trains through on-the-job knowledge transfers. Serves as knowledge lead for CSS team. Participates in the on-call schedule to provide as-needed support during off-hours. Leads in IS related duties as directed and assists with technology refresh, inventory management, system imaging/staging, and materials distribution. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Middletown | Middletown | Part-Time | Varied Shift Responsibilities & Requirements Police officers patrol the assigned medical center to protect lives and property, to enforce laws, and to prevent crime. Police officers maintain visibility to establish police presence within the medical centers and other assigned areas/facilities. Officers receive and respond to a variety of complaints; handle emergency calls; interview complainants, suspects and victims; make arrests and restrain suspects as required; intervene and counsels parties to disputes; and assist medical staff when requested. REQUIREMENTS: Qualifications, Education, and Certifications: High school diploma or GED. Valid Ohio Driver license. Completion of Ohio Peace Officer Training Commission police academy within 3 months of application. Ability to obtain an Ohio Peace Officer Training Commission certificate upon hire. Ability to acquire and maintain Secretary of State Police Commission (granted by KHN PD). Ability to successfully complete annual OPOTA firearms qualification course. Ability to obtain CPR certification upon hire. Knowledge of applicable rules, regulations, policies and laws that address public safety related aspects in the health care setting (preferred). Never charged or convicted with a disqualifying offense per Ohio Administrative Code 3701-13-05. Skills: Effective Working Relationships - The Police Department relies heavily on communication throughout all departments within the network, local law-enforcement agencies, and the community. Police Officers should have a proven ability to establish and foster effective working relationships with a broad number of stakeholders. Team Builder - An individual with a positive, infectious attitude who is willing to inspire and lead those around them. Accountability & Performance Measurement - The ability to hold oneself accountability and strive to achieve optimum performance. Excellent Communication - An individual who can communicate effectively with all levels of staff within the organization and the public - in person and in writing. Ability to listen to and understand opposing viewpoints and the ability to articulate policy and vision. Technically Skilled, Educated & Experienced - Someone who is educated and experienced in Police functions, investigations, technology and personnel management. COMPETENCIES: Trustworthy: Demonstrates support of policies and procedures established by the organization Represents the Network with a positive, professional attitude and professional appearance in all activities and communications Personally champions and promotes KHN's corporate values, mission and culture, and does so with enthusiasm and sincerity Is honest and fair in all interactions; honors commitments made to fellow employees and other departments Positively champions change through sharing thoughts, feelings and rationale so that others understand personal and organizational positions Consistently respects confidentiality of information Innovative: Performs all activities in accordance with and in support of the Network's mission, vision, values and business objectives Participates in strategic planning and public relations Enhances professional growth and development through meetings and educational programs Challenges paradigms by identifying assumptions in the way problems or situations are defined or presented and sees alternative ways to view or define problems Champions continuous improvement which strategically aligns to the overall network goals and strategic plan Displays willingness to problem-solve Displays willingness to improve job functions Caring: Provides an environment in which employees feel respected and informed Works with Hospital and Network Administration to improve facility operations and efficiency in response to information provided by referring physicians, staff and patients Maintains a clean and safe work area Practices “service plus” attitude Competent: Supervises the development of and maintains relationships with hospital staff Works with Hospital administration and personnel to develop and coordinate communication materials and programs Adheres to Network philosophy, policies, procedures, and supports its goals Communicates effectively to customers of varying cultures, ages, and backgrounds Performs other duties as assigned Demonstrates knowledge and adherence to, departmental policies and procedures Uses resources efficiently Completes work assignments in a timely manner Collaborative: Supports community initiatives by joining and actively participating in civic organizations that align with the mission and values of Kettering Health Network Organizes and promotes professional relations events to foster and maintain professional relations as needs are identified Attends departmental in-service and staff meetings Displays team-oriented behavior and encourages teamwork in others Responds positively to direction from supervisor professionally accepting constructive criticism Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Responsibilities & Requirements Job Responsibilities: Answer and complete telephone, pager and other communications efficiently Adhering to hospital and departmental policies and procedures for eight hospital facilities, Kettering Behavioral Health, stand-alone Emergency Centers and KHN affiliates. Maintain appropriate communication links with the department manager, co-workers, physicians, and other hospital personnel, as well as demonstrate effective communication with outside callers (patients, patients' families, and other members of the community) with excellent customer service skills. Initiates and follows-through on emergency/clinical code procedures and emergency/clinical group paging to help ensure the safety of our patients, visitors and staff. Ensures accurate and timely communication and follow-up to providers for KHMG answering service calls. Must be available to work varied shifts (1st, 2nd, 3rd on occasion). Must be available to work weekends (Friday, Saturday, Sunday). Performs other duties as assigned. Preferred Qualifications Job Requirements: High school diploma or equivalent required. A minimum of 3 years of healthcare-centered customer service and telephone operator or call center experience are required. Skills: Strong spoken and written communication. Strong listening skills. Excellent customer service. Attention to detail, with the ability to follow verbal or written directions precisely. These include call transfer, code, and provider paging protocols and call scripting. Skilled in computer operations with the ability to work with multiple computer software programs. Ability to multi-task and perform well under pressure, in a fast-paced environment, demonstrating flexibility and excellent decision-making skills. Ability to problem-solve and work independently. Ability to handle, monitor, and follow up on calls with emergent situations related to patient care that may be challenging in nature with efficiency. Ability to use discretion and good judgement when receiving sensitive HIPAA related information from callers. New Hire/Annual Competencies How does an employee demonstrate they are able to perform key job functions? Able to effectively navigate diverse caller requests with little to no assistance from colleagues in most situations. Handles calls in a timely manner. Launches emergency clinical and disaster codes within a timely manner. Facilitates ongoing timely communication with providers and other staff with necessary information to complete duties. Properly follows established protocols and call scripting for call transfer, codes, and provider paging. Appropriately follows department expectations for time spent in and out of the queue. List 3-5 items that will be used to audit performance both during orientation, and then annually. Live and recorded call monitoring Messages sent to staff through Amion and Epic HealthStream assessments Call QA scoresheets 1 on 1 meetings Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Greene Memorial | Xenia | Full-Time | First Shift Responsibilities & Requirements Fire Alarm techs test, and document according to NFPA 72 standards. This position is 50% testing and 50% paperwork for HFAP, CMS, State and Local fire departments. Individual must be a self-starter and be able to plan ahead to complete all monthly required testing and documentation. Keeps all regulatory documentation to make sure everything is completed on time. Requirements High School diploma, or equivalent required Valid driver's license required Fire Alarm License Required. HVAC, Electrical, Electronic experience helpful Responsibilities Advance knowledge of basic tools requiring dexterity, hand eye coordination and visual coordination 2-3 years experience in commercial/residential maintenance PC skills (Word, Excel) Required Knowledge of building components, institutional maintenance and repair practices. Knowledge of how to work safely In good health with adequate strength and endurance to perform assigned tasks and responsibilities. Depending on job type, different skills would be required. Knowledge of Fire systems, including sprinkler systems, fire extinguishers, suppression systems, etc. Required to help other trades as directed by supervisor. Job skills for preventative maintenance, troubleshooting, and repairing of advanced systems. Be able and willing to study for different fire protection licenses (sprinkler, service mains, extinguisher, etc.) Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Incentives Kettering Health Main Campus | Kettering | Full-Time | First Shift Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Campus Overview Kettering Health Main Campus Kettering Health Main Campus, formerly Kettering Medical Center, is the flagship hospital of Kettering Health and has been serving Kettering, Ohio and the Greater Dayton area since 1964. The facility includes the Benjamin and Marian Schuster Heart Hospital, maternity service with a level III neonatal intensive care unit (NICU), and level II Emergency Care. In 2020, KH Main Campus received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States. Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association. Awarded as one of the 50 Top Cardiovascular Hospitals by IBM Watson Health in 2020. Kettering received the Outstanding Patient Experience Award by Healthgrades (2017-2019). Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department. 465-bed hospital (includes newborn beds) Responsibilities & Requirements The Director of Safety and Quality is responsible for overseeing the implementation and evaluation of a comprehensive quality improvement program to enhance patient safety, achieve better health outcomes, and comply with regulatory standards. Director reports to the KHMC Vice President Patient Care Services and Chief Nursing Officer with a matrix to KH System Chief Quality Officer. Responsible for the departments and roles for Patient Safety Program, Infection Control, Performance Improvement, Patient Relations, Risk, Case Management and Patient Experience. Key responsibilities include: Leading multidisciplinary teams in the analysis of incident reports, root cause analyses, and failure mode effects analyses to identify systemic vulnerabilities and implement corrective actions. Designing and implementing patient safety initiatives, such as infection control measures, medication safety protocols, and patient identification processes, to minimize the risk of harm to patients. Fostering a culture of safety within the organization. Developing and monitoring key performance indicators (KPIs) and quality metrics to assess the effectiveness of quality improvement and patient safety efforts. Facilitating the accreditation process by ensuring that all aspects of patient care meet the standards set by relevant accrediting bodies. Collaborating with healthcare providers, management, and staff to develop strategies to minimize incidents and improve patient safety. Providing leadership and participation in patient safety committees and communicating vertically and horizontally to all constituents within the hospital. Minimum Education Bachelor's Degree in Nursing required Master's Degree in Nursing or related preferred Required Licenses Licensed as a Registered Nurse by the State of Ohio Minimum Work Experience Five (5) years of Nurse Manager experience with demonstrated leadership and management skills in an inpatient setting Required Skills Certified Professional of Healthcare Quality - required or must be willing to obtain within 3 years Maintains competencies & skills of specialty area of practice Ability to communicate effectively, both written and oral

Job Details Outpatient Services|Kettering|Full Time|Days Preferred Qualifications Education Associate degree or Equivalent. ARDMS certified or ARRT certified in Breast ultrasound. ARDMS certified must successfully pass the breast certification within one year of employment. Employees hiring in with the ARDMS and the ARRT (R )(M) credential must maintain active status with both credentialing bodies. Work Experience Minimum of two years of breast ultrasound experience preferred. Will consider two years of other ultrasound specialty experience. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Dayton l Dayton l PRN l Varied Shifts Responsibilities & Requirements Responsibilities: Transports patients to specialized treatment or other areas of the hospital. Providing care to patients in all settings in collaboration with other interdisciplinary personnel. Performs pre-analytic processing of specimens; collects specimens; accessions, labels and distributes specimens including blood samples by venipuncture and capillary puncture in all patient areas Instructs patients in the collection of urine samples and tolerance test in in all patient areas. Other duties assigned Requirements: High school diploma or equivalent required 2 years of phlebotomy experience preferred Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Main Campus | Kettering | Full-Time | Days Responsibilities & Requirements Job Requirements: Associate of Science degree in Biomedical Electronics Technology. Minimum of two weeks of manufacturer-school training on specific Cyclotron system. Extensive additional advanced training and extensive self-study on medical cyclotrons. Certifications as a Certified Biomedical Electronics Technologist (CBET) and a Certified Radiological Equipment Specialist (CRES) by the International Certification Commission for Clinical Engineering and Biomedical Technology preferred. Job Responsibilities: Manifest advanced skills and abilities in a broad range of engineering and scientific devices. Extensive knowledge of ionizing radiation effects on the human body and the methodologies of ionizing radiation safety and protection. Comprehensive knowledge of high voltage and electrical safety precautions and procedures, and considerable ability in the interpretation and application of hospital codes, standards, and regulations. Demonstrable advanced skill in applying electric/electronic circuit theory and operating principles to effectively diagnose equipment malfunctions. Demonstrated ability in effectively troubleshooting and repairing a wide variety of complex biomedical, imaging, laboratory, and Medical Cyclotron systems. Demonstrable proficiency in performing preventative maintenance on Medical Cyclotron systems. Demonstrable knowledge and proficiency in the use of advanced electronic test and measurement instrumentation. Demonstrated ability to fabricate, assemble and install electronic components and assemblies following prints, diagrams, rough sketches or verbal instructions. Demonstrated ability in understanding the electronic controls associated with vacuum, pneumatic, magnetic and hydraulic systems and repair them. Demonstrated ability in monitoring electronic operating systems to prevent and detect equipment malfunction. Knowledge of the theories of operation, the underlying physiological principles, and the practical, safe clinical application of biomedical equipment. Knowledge of basic computer theory and skill in effectively using computer systems and applications. Knowledge of Cyclotron theory and operation. Knowledge of advanced electronic theory and its practical application, physics and various mechanical disciplines. Knowledge on radio frequency and magnet systems associated with cyclotrons. Skill in the use of tools and materials involved in the repair and maintenance of biomedical equipment. Comprehensive knowledge of the practices, procedures, methods, tools, materials, and instrumentation associated with the imaging field. Advanced skills in interpreting complex wiring diagrams, schematic drawings, and service manuals and specifications. Comprehensive knowledge and experience in gamma camera repair and preventative maintenance. Good communications skills, both oral and written. Minimum of ten years work experience specialized with radiological imaging equipment, and at least four years work experience with CT equipment systems in the healthcare environment. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Join the Top- Rated Travel Healthcare Team! Skyline Med Staff was named as the #1 Best Travel Healthcare Company in 2025 by BluePipes, a recognition driven by glowing reviews from travel healthcare professionals. Our recruiters are consistently praised on Google for their responsiveness, dedication, accessibility, and industry knowledge. Ready to experience the difference? Apply for a job today and see why healthcare professionals choose Skyline! As a traveler with Skyline Med Staff, you'll have a dedicated recruiter supporting you every step of the way and available whenever you need them. We are a Woman Owned Agency providing clinicians with Health Insurance through Blue Cross Blue Shield, along with Dental and Vision coverage, plus $500 referral bonuses! We're seeking committed healthcare professionals who excel in delivering quality patient care and can adapt to diverse work environments. Required for Submission: 1. Minimum of 1 year recent work experience in the specialty of the job applying for 2. A current BLS/CPR certification through American Heart Association 3. Active License in the state of the job location (if applicable) We look forward to connecting and working with you to find your next job opportunity!

Job Details Kettering Health Dayton | Dayton | Resource (PRN) | Varied Shift Responsibilities & Requirements Responsibilities: Requires ability to operate specialized communications radio equipment Requires ability to remain calm and perform duties under emergency and high stressed situations Requires ability to respond quickly and accurately to all telephone and/or radio inquires; request for assistance in emergency and non-emergency medical or police related matters Requires general knowledge of department and medical center information in offering assistance and direction to visitors etc. Requires professionalism when in contact with staff, visitors, patients or other Emergency Medical staff Requires ability to maintain professionalism during confrontation that may occur during telephone or face-to-face interactions Operate and monitor multiple in-house CCTV, alarm and access systems including the computer aided dispatch (CAD) taking necessary action when needed Requires dispatching police related emergency and non-emergency calls Use of Matrix card access system Preferred Qualifications Qualifications: High school diploma or GED. Valid Ohio Driver license or State ID card. Ability to obtain CPR certification upon hire. Skill in typing; computer operation; use or operation of radio and related equipment. Knowledge of applicable rules, regulations, policies and laws that address public safety related aspects in the health care setting (preferred). Previous experience in law enforcement as dispatcher desirable Never charged or convicted with a disqualifying offense per Ohio Administrative Code 3701-13-05. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details System Services | Miamisburg | Full-Time | First Shift Responsibilities & Requirements Job Responsibilities: The job responsibilities and duties include: Identifying, analyzing, and researching frequent root causes of denials and develop corrective action plans for resolution of denials. Position will be required to be detailed oriented and formulated appeals researching and analyzing denial data and coordinating denial recovery responsibilities. Candidate will be required to be knowledgeable, understand, and apply critical thinking skills to the correct appeal methodology to help address various denials such as proving medical necessity and retro authorizations appeals. Specialist are required to apply the proper escalation of outstanding denials including submitting complaints to various agencies such as the Ohio Department of Medicaid and the Department of Insurance. In additional to denials, employee will address pre and post takebacks by health plans that are required to be investigated and appropriate action taken. Specialist must prioritize activities to work overturns in a timely manner to alleviate untimely filings is a must. Working with Insurance payers to ensure proper billing takes place on all assigned patient accounts. Depending on payer contract may be required to participate in conference calls, accounts receivable reports, compiles the issue report to expedite resolution of accounts. Works follow up report daily, maintaining established goal(s), and notifies Team Lead and/or Supervisor, of issues preventing achievement of such goal(s). Follows up on daily correspondence to appropriately work patient accounts. Assists Customer Service with Patient concerns/questions to ensure prompt and accurate resolution is achieved. Produces written correspondence to payers and patients regarding status of claim, requesting additional information, etc. Initiates next billing, assign appropriate follow-up and/or collection step(s), this is not limited to calling patients, insurers, or employers, as appropriate. Sends initial or secondary bills to Insurance payers. Documents billing, follow-up and/or assign collection step(s) that are taken and all measures to resolve assigned accounts. escalation to Supervisor/Manager of any issues or changes in billing system, insurance carrier, and/or networks. Works other duties as assigned.Writing appeals on denials including pre and post takebacks Contacting payer to acquire status of submitted appeal Joining payer calls and participating to address issues. Job Requirements: High school Diploma or equivalent required. Minimum of a year working denials in the healthcare setting Experience in Microsoft tools, Epic EMR Experience (preferred), Relay Health/ePremis Experience (preferred). Experience with the Revenue Cycle - registration, medical records, billing, coding, etc. Experience with managed care contract terms and federal payer guidelines Experience with medical necessity guidelines and care coordination/case management functions Experience with hospital billing (UB92 form) and coding requirements Understanding of Revenue Cycle Processes In depth understanding of explanation of benefits (EOB's) Effective in identifying and analyzing problems. Generates alternatives and identifies possible solutions. Timely resolution of claim edits allowing timely claim submission Timely follow-up of unpaid claims, worked to ensure maximum reimbursement following compliant standards Ability to work independently as well as collaboratively within a team environment Excellent problem-solving skills Creative ability to escalation of appeals Excellent verbal, written and customer service communication skills. Strong analytical ability and critical thinking skills required Takes initiative Creative problem-solving skills Ability to meet deadlines Personable, tactful and cooperative Ability to work well with others Ability to clearly communicate with and establish and maintain good rapport with peers, physicians, hospital administration, nurses and other healthcare team members required Demonstrate integrity, objectivity, and thinking skills required Maintains stable performance under pressure and handles stress in ways to maintain relationships with patients, payor, customers and co-workers Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details System Services | Miamisburg | Full-Time | First Shift Responsibilities & Requirements Job Responsibilities: Associate's degree in Health Information Management by AHIMA or health-related field preferred, or a minimum five years' comparable experience in a hospital-related setting in health information release. Minimum Work ExperienceCredentialed or five years of experience in health information management in a related setting. Required SkillsMust possess excellent oral, written, and computer skills for accessing electronic patient records, ROI, and disclosure tracking. Must be able to demonstrate excellent customer service and critical-thinking skills. Must possess excellent computer skills in accessing patient records, maintaining and updating computerized ROI tracking system either through experience or dedicated education. The individual must learn and be proficient in the network EPIC EHR applications within the first 90 days of starting the position. Job Requirements: Must possess excellent oral, written, and computer skills for accessing electronic patient records, ROI, and disclosure tracking. Must be able to demonstrate excellent customer service and critical-thinking skills. Must possess excellent computer skills in accessing patient records, maintaining and updating computerized ROI tracking system either through experience or dedicated education. The individual must learn and be proficient in the network EPIC EHR applications within the first 90 days of starting the position. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Physician Office | Springboro | Full-Time | First Shift Responsibilities & Requirements Provides practice leadership, supervision, scheduling and daily management of the practice. Generally, supports 2-6 providers. Ensures a smooth and efficient operation of the practice to include, but not limited to, hiring and training staff, working with the physicians daily, monitoring and controlling costs, assuring accurate and timely charge capture and edit/error work queue resolution, and overseeing staff productivity. Assists in achieving the goals and objectives in support of KPN Operations Administration service line. Key Job Responsibilities: DAY-TO-DAY MANAGEMENT: Collaborates with physician and staff to ensure positive patient experiences, maximizing patient flow, minimizing vendor disruptions, and effectively addresses complaints and issues. Manages the practice to include front desk procedures, bookkeeping, patient billing, office/clinical supplies, petty cash operation, budget, collections, insurance, and evaluates work process and patient service issues for continuous improvement opportunities. Completes/oversees coding and approval of invoices, reconciles credit card terminal and sends daily report to Finance, oversees cash collections and makes daily deposits per defined targets on cash collections. Develops preferred capture strategies with assistance of Operations Director. Works with Operations Administrator and/or Director of Operations in developing budget. STAFFING NEEDS: Manages staff-to-physician ratio, adjusting staff schedules and filling in as needed. Processes staff time and attendance bi-weekly, monitoring and maintaining accurate PTO records, tardiness, and absences. Tracks physicians time-off according to their benefit summary. Conducts coaching, development, corrective action, staff evaluations, and provides reward and recognition to keep employees engaged and productive. Follows the Just Culture process as appropriate. Facilitates monthly staff meetings in support of POC and other KPN initiatives. Collaborates with KPN operations to prepare for monthly practice operations council meetings. COMPLIANCE/QUALITY: Maintains confidentiality with patient records in accordance with HIPAA. Assists physicians with preparing, monitoring, and submitting CME expense reimbursement requests. Ensures the practice remains compliant with all regulatory agencies (e.g. CLIA, TDDD, OSHA, Board of Pharmacy, etc). Ensures drug samples are accurately tracked and dispensed in compliance with state regulations. Oversees condition of physical property and monitors security practices/policies. Ensures staff and physicians complete mandatory network requirements (e.g. safety education, corporate integrity education, immunizations, flu shot). EPIC: Ensures staff captures updated patient demographic and insurance information at every patient encounter and update in Epic as appropriate. Oversees charge entry posting, ensuring all non-scheduled events (surgeries, hospital rounding, nursing home visits) are captured timely and entered in Epic appropriately and timely. Ensures the Daily Encounter Control Report is reconciled daily or no less frequently than twice per week. Ensures the Practice's charge review and claim edit work queues are worked to completion daily. Requirements: Education: Bachelor's degree in Business Management or related field required (experience may be considered in lieu of degree). Experience: Two - three years of experience in a medical office environment, with one - two years of management preferred. Must have a thorough knowledge of medical office operations to include billing systems. Ability to interpret and supervise business policies. Special ability to communicate and relate well with staff, physician(s) and the public. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details KH Troy | Troy | Full -Time | Nights Responsibilities & Requirements Responsibilities The Health Unit Coordinator/Nursing Assistant (HUC NA) has a dual focus, a combination of the Health Unit Coordinator (HUC) and Nursing Assistant (NA) roles. They serve as a member of the interdisciplinary patient care team. The HUC NA supports patients with activities of daily living and performs patient care skills as delegated by the licensed nurse within the Ohio Board of Nursing Scope of Practice. The HUC NA also collaborates with unit leadership in coordinating the day-to-day activities of the patient care unit. This includes the processing of patient records and ongoing communication with nursing staff, physicians, and interdepartmental personnel. The HUC NA serves as a resource for physicians and other members of the health care team for the electronic medical record. The HUC NA is responsible for maintaining and demonstrating knowledge, skill, and ability of the delegated tasks. The HUC NA also supports department operational needs, and performs other duties as assigned. The HUC NA reports to the Clinical Nurse Manager. Qualifications Applicants Must Have: Successful completion of KH Health Coordinator training upon hire into role Successful completion of KH Nursing Assistant Orientation upon hire into role Certification in CPR/BLS Must have one of the following: Six months experience as a nursing assistant in a hospital or a long-term care facility Completion of Nursing Assistant course in the last six months Nursing student or listed as pre-nursing as shown on transcripts Current employee with Kettering Health Preferred Qualifications Would Prefer Applicants Have: Reading, writing and basic math Effective interpersonal and communication skills Appropriate telephone etiquette Basic computer knowledge and keyboarding skills Customer service skills Ability to multitask, prioritize and function in a high stress environment Ability to problem solve Ability to comprehend and complete delegated tasks Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Dayton | Dayton | Resource (PRN) | Varied Shift Responsibilities & Requirements Job Responsibilities Performs accurate testing, recognizing abnormal or unusual results. Reports timely results accurately, in writing, verbally, by fax or computer. Notifies appropriate persons as necessary. Performs and records instrument checks, and quality control. Performs routine equipment maintenance and calibration. Identifies QC issues and initiates proper corrective action. Follows instruction for analyzer operation and reagent preparation. Documents and notifies lab leadership appropriately. Demonstrates current knowledge of computer functions and departmental policies and procedures. Actively engages in laboratory communications and staff meetings. Properly prepares samples for testing, including proper labeling, specimen preservation and transport and safe handling techniques. Demonstrates and understands the appropriate handling and reporting of proficiency samples. Notifies appropriate care giver by telephone of critical results and corrected results and documents notification in accordance to policy. Organizes and sets priorities in order to complete work assignments in a timely manner. Able to multitask. Teaches procedures for which he/she is deemed competent and evaluates trainees using established forms or examinations. Understands and applies theory of disease process to testing and test results. Understands and is able to perform accuracy, precision, and correlation studies for new and/or existing assays. Provides assistance in areas such as: work schedules, student and staff training, supply inventory, purchasing, performance improvement, and compliance plan. Performs other duties as assigned. Maintains as needed and annual competency prior to deadlines, required to perform lab testing. Job Qualifications A baccalaureate degree from an accredited college/university including courses in biological science, chemistry and mathematics AND successful completion of a NAACLS accredited Medical Laboratory Science program or BS/BA program in related science that meets requirements for certification. MT/MLS (ASCP) or MT/MLS (AMT) required or (ASCP) categorical certification and a BS or BA in related science OR An associate degree from an accredited college/university in Medical Laboratory Science or a related science including 60 semester hours of academic credit including 6 semester hours of chemistry and 6 semester hours of biology or graduation from a military medical laboratory specialist program. MLT (ASCP) or MLT (AMT) Required. OR All students who will have completed a NAACLS accredited program within 6 months and would be eligible for national board exam would be considered. Preferred Qualifications ASCP Certification preferred MT/MLS or MLT considered for position; Shifts flexible at 8 or 10 hours, based on department need; weekends and holidays are included in rotation. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Support Services|Miamisburg|Full Time|Days Responsibilities & Requirements Job Responsiblities: Responsible for computer entry, follow-up phone calls, and files. Receives daily work assignments directly from supervisor. Other duties as assigned Job Requirements: High school degree or equivalent required. Ability to meet deadlines, multi-task, work independently and as part of a team, interacting with all levels of staff in a professional and courteous manner required. Preferred Qualifications Experience working with electronic medical records preferred. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Miamisburg | Miamisburg | Full-Time | 12 Hour Shift Nights l Thursday, Friday, Saturday 7p-7a Responsibilities & Requirements Job Responsibilities Performs polysomnograms, PAP titrations, ASV titrations, BPAP titrations and MSLT and MWTs. Troubleshoots equipment and sensor problems Makes special preparation for unique or challenging patients or sleep studies Must be capable of working independently and work well with team members. Complete Interscoring reliability if scoring sleep studies Other duties as assigned. Job Qualifications Completion of High School or equivalent at minimum but an associate or bachelor's degree preferred. Must have one of the following credentials, RPSGT preferred: RPSGT, Registered Polysomnographic Technologist, from the Board of Registered Polysomnographic Technologists (BRPT) RST, Registered Sleep Technologist, from the American Board of Sleep Medicine (ABSM) From the National Board of Respiratory Care (NBRC): CPFT, Certified Pulmonary Function Technologist RPFT, Registered Pulmonary Function Technologist CRT, Certified Respiratory Therapist RRT, Registered Respiratory Therapist” Technologist must have a current BLS certificate although it may be attained after hire. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Hamilton | Hamilton | Resource (PRN) | Varied Shift Responsibilities & Requirements ED Technician (ED Tech) serves as a member of the interdisciplinary team and is responsible for providing direct patient care under the supervision of a professional nurse. The ED Tech performs nursing care skills that have been delegated by the licensed nurse. She/he plays an integral role in the patient care experience and both directly and indirectly impacts the perception of care. The ED Tech reports to the Clinical Nurse Manager. Minimum Education High school diploma or equivalent. Passing grade on pre-employment tests. Required Licenses [Ohio, United States] Paramedic EMT-Paramedic or EMT-Intermediate certification required in the State of Ohio Required Skills CPR certification Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.