Kettering Health Network jobs in Xenia, OH - 306 jobs

Job Details Kettering Health Hamilton | Hamilton | Full-Time | First Shift Responsibilities & Requirements Job Requirements: Associate's degree or equivalent of education, certification, and experience 2 years Customer Service experience required 3+ years of relevant IT (Information Technology) experience required ITIL (Information Technology Infrastructure Library) certificate (Information Technology Infrastructure Library) CompTIA + Certifications (A+, Network +, Security +, Server+, etc.) HDI Desktop Advanced Support Technician Job Responsibilities: Provides prompt support for customer issues, identifying the root cause and developing creative solutions to correct problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues. Provides dedicated desktop environment support to an assigned location or business area/function (hospitals, Health Centers and remote locations.) Triages desktop support incidents: responding to break/fix service requests, identify and resolve workstation issues remotely or by visiting end-user PCs and documenting all resolutions. Participates in the deployment of new applications and technologies to workstations and computing devices by becoming subject matter experts and collaborating with vendors and other IS organizations. Leads the hardware request process (receive, assess, deliver and install) and support moves, adds, and changes for departments. Provides major project support for large department-wide and hospital-wide efforts including new construction projects in sometimes compressed schedules. Mentors and trains through on-the-job knowledge transfers. Serves as knowledge lead for CSS team. Participates in the on-call schedule to provide as-needed support during off-hours. Leads in IS related duties as directed and assists with technology refresh, inventory management, system imaging/staging, and materials distribution. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Soin Medical Center | Beavercreek | Full-Time | Varied Shift Responsibilities & Requirements Police officers patrol the assigned medical center to protect lives and property, to enforce laws, and to prevent crime. Police officers maintain visibility to establish police presence within the medical centers and other assigned areas/facilities. Officers receive and respond to a variety of complaints; handle emergency calls; interview complainants, suspects and victims; make arrests and restrain suspects as required; intervene and counsels parties to disputes; and assist medical staff when requested. REQUIREMENTS: Qualifications, Education, and Certifications: High school diploma or GED. Valid Ohio Driver license. Completion of Ohio Peace Officer Training Commission police academy within 3 months of application. Ability to obtain an Ohio Peace Officer Training Commission certificate upon hire. Ability to acquire and maintain Secretary of State Police Commission (granted by KHN PD). Ability to successfully complete annual OPOTA firearms qualification course. Ability to obtain CPR certification upon hire. Knowledge of applicable rules, regulations, policies and laws that address public safety related aspects in the health care setting (preferred). Never charged or convicted with a disqualifying offense per Ohio Administrative Code 3701-13-05. Skills: Effective Working Relationships - The Police Department relies heavily on communication throughout all departments within the network, local law-enforcement agencies, and the community. Police Officers should have a proven ability to establish and foster effective working relationships with a broad number of stakeholders. Team Builder - An individual with a positive, infectious attitude who is willing to inspire and lead those around them. Accountability & Performance Measurement - The ability to hold oneself accountability and strive to achieve optimum performance. Excellent Communication - An individual who can communicate effectively with all levels of staff within the organization and the public - in person and in writing. Ability to listen to and understand opposing viewpoints and the ability to articulate policy and vision. Technically Skilled, Educated & Experienced - Someone who is educated and experienced in Police functions, investigations, technology and personnel management. COMPETENCIES: Trustworthy: Demonstrates support of policies and procedures established by the organization Represents the Network with a positive, professional attitude and professional appearance in all activities and communications Personally champions and promotes KHN's corporate values, mission and culture, and does so with enthusiasm and sincerity Is honest and fair in all interactions; honors commitments made to fellow employees and other departments Positively champions change through sharing thoughts, feelings and rationale so that others understand personal and organizational positions Consistently respects confidentiality of information Innovative: Performs all activities in accordance with and in support of the Network's mission, vision, values and business objectives Participates in strategic planning and public relations Enhances professional growth and development through meetings and educational programs Challenges paradigms by identifying assumptions in the way problems or situations are defined or presented and sees alternative ways to view or define problems Champions continuous improvement which strategically aligns to the overall network goals and strategic plan Displays willingness to problem-solve Displays willingness to improve job functions Caring: Provides an environment in which employees feel respected and informed Works with Hospital and Network Administration to improve facility operations and efficiency in response to information provided by referring physicians, staff and patients Maintains a clean and safe work area Practices “service plus” attitude Competent: Supervises the development of and maintains relationships with hospital staff Works with Hospital administration and personnel to develop and coordinate communication materials and programs Adheres to Network philosophy, policies, procedures, and supports its goals Communicates effectively to customers of varying cultures, ages, and backgrounds Performs other duties as assigned Demonstrates knowledge and adherence to, departmental policies and procedures Uses resources efficiently Completes work assignments in a timely manner Collaborative: Supports community initiatives by joining and actively participating in civic organizations that align with the mission and values of Kettering Health Network Organizes and promotes professional relations events to foster and maintain professional relations as needs are identified Attends departmental in-service and staff meetings Displays team-oriented behavior and encourages teamwork in others Responds positively to direction from supervisor professionally accepting constructive criticism Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Greene Memorial | Xenia | Full-Time | First Shift Responsibilities & Requirements Fire Alarm techs test, and document according to NFPA 72 standards. This position is 50% testing and 50% paperwork for HFAP, CMS, State and Local fire departments. Individual must be a self-starter and be able to plan ahead to complete all monthly required testing and documentation. Keeps all regulatory documentation to make sure everything is completed on time. Requirements High School diploma, or equivalent required Valid driver's license required Fire Alarm License Required. HVAC, Electrical, Electronic experience helpful Responsibilities Advance knowledge of basic tools requiring dexterity, hand eye coordination and visual coordination 2-3 years experience in commercial/residential maintenance PC skills (Word, Excel) Required Knowledge of building components, institutional maintenance and repair practices. Knowledge of how to work safely In good health with adequate strength and endurance to perform assigned tasks and responsibilities. Depending on job type, different skills would be required. Knowledge of Fire systems, including sprinkler systems, fire extinguishers, suppression systems, etc. Required to help other trades as directed by supervisor. Job skills for preventative maintenance, troubleshooting, and repairing of advanced systems. Be able and willing to study for different fire protection licenses (sprinkler, service mains, extinguisher, etc.) Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering College | Kettering | Full-Time | First Shift Responsibilities & Requirements JOB RESPONSIBILITIES: Ability to produce a vision for the division that aligns with the College's vision, mission and strategic plan. Budget experience that encompasses the management of resources and the reconciliation of competing needs more than available resources. Experience writing and developing successful proposals for grants from external sources. High energy level, sense of humor, diplomatic/tactful, and passionate about the dimensions of this position. Flexible and adaptable. Demonstrated courage, tenacity, and patience in the face of challenges; ability to suggest creative solutions to challenges. Knowledge of College policy and ability to interpret and apply policy for divisional staff, faculty, and students. Exceptional communication skills: ability to define and articulate the College's goals and show others how to get there. Ability to talk and listen to staff and faculty at all levels of the College. Demonstrated honesty, integrity, and fairness in supervisory relationships. Willingness to take accountability and responsibility for the success of the division and the College. Demonstrated project planning and management, time management, and priority setting skills. Ability to work successfully in a high stress environment, handling multiple tasks and projects simultaneously. Ability to promote collegiality and build consensus and work as a team member Knowledge about and skills with motivational and teambuilding techniques Knowledge about county, state, and regional workforce needs Knowledge of and experience with the external accrediting process for select programs within the scope of the division Ensure that curricular pathways within the Division and departments have been planned, organized, and implemented effectively, and that data and evidence are used on a regular basis to continuously improve student pathways and promote completion. Lead the development of bridges from high schools, adult basic education, noncredit offerings, and other feeders. Provide leadership for program review, including improvement and development; systematic plan of evaluation; review and recommend changes to maintain relevance of programs and to meet student and community needs. Manage strategic planning, course assessment, and program review processes for the college. Ensure the development, expansion, and continuous improvement of high-quality programs designed to address community and workforce needs. Recommend instructional and general policies, conduct meetings to facilitate planning and collegial decision-making and to keep staff informed about issues and projects for the overall College instructional program. Model and promote collegiality within and across areas of the college. Address departmental concerns, interests, and objectives in the context of the needs of the College, students, and community. Provide vision, leadership, and direction for the development, implementation, and review of curricula, both new and existing, as well as new initiatives and programs. Encourage and guide faculty and staff to assess courses, programs, and pedagogical approaches using a data- and evidence-informed approach to improve student learning. Facilitates necessary and appropriate professional development opportunities for faculty and staff development, ensuring they are aligned with institutional need. Act ethically in all matters and bridge artificial boundaries between silos in the college organization. Promotes the development of policies and procedures within areas of responsibility that ensure healthy systems that promote effective communication, timely decision making, and institutional progress. Performs other duties as assigned or requested by the President. Clearly communicate all matters of college importance, specifically mission, vision, values, strategic plan and important operational decisions to appropriate internal constituencies in a timely manner. Provides organizational and operational structure to effectively accomplish institutional and departmental goals in a timely and supportive manner. Implements Spiritual Master Plan ensuring the spiritual mission of the College as integrated with the academic and clinical programming Under the direction of the President, assesses nursing faculty vacancies, develops appropriate position descriptions and recommends qualified candidates to the President for hiring. Provide leadership for online professionals and continuing education for faculty. Create and nurture collaborative relationships with faculty, administrators and staff in other divisions and departments across the College and act as partner in creating cohesive teams. Promote a culture of inquiry and continuous improvement; ensure that faculty and staff creativity and innovation are encouraged and rewarded. Oversee the library service, research, and scholarship. Assist departments managing personnel issues and challenges involving faculty and staff, including facilitation, conflict resolution, and interpretation of college policy. Coordinates, manages, and reviews annual faculty evaluation program, developing appropriate vehicles for assessing teaching loads and outcomes. Ensures and records that faculty maintain appropriate credentials for professional and academic purposes. Review promotion portfolios and make appropriate recommendations regarding promotion. Provide guidance, direction, and experience with grant writing, operations management, and special projects. Takes lead role in the accrediting and approval processes for the College and Nursing Communicate with leaders in the private and public sectors and in educational agencies through membership in nursing and/or community committee or entities Serve as a liaison between the division of nursing and the college and professional groups, accredited bodies, and community/governmental agencies. Assume accountability for ensuring the integrity and accuracy of all public information about academic programs and courses within the division of nursing and the college. Specific Actions Developed in Alignment with Qualifications of Nurse Administrators for Registered Nurse Education Program in the State of Ohio 4723-5-10 Ohio Administrative Code Oversees the development of the Division's budgets. Maintains communication with central administration and other units of the controlling agency, faculty, students, clinical agencies, and the board. Builds alignment, direction, and focus of the Division's activities to accomplish departmental and College objectives through regular meetings of the faculty that facilitate communication and faculty participation in planning, implementing, and evaluating the curriculum. Implements an orientation process for new faculty and staff Collaborates with the Chairs of the Nursing Division for annual contracts and appointments, promotion, tenure or retention, and termination for all nursing faculty. Is responsible for hiring and supervision of all faculty, staff and Chairs Develops workload allocations of FT faculty in the Division with Nursing Leadership, and faculty. Advocates for faculty development opportunities, including resources for graduate pursuits and educational competencies. Establishes the faculty or teaching assistant to student ratio for direct patient care experiences at no greater a ratio than ten students to one faculty or teaching assistant, or a smaller ratio in clinical settings where necessary to ensure the safe delivery of nursing care by students, faculty, and teaching assistants. Ensures that a written policy related to the evaluation of faculty, teaching assistants, and preceptors is implemented. Verifies that each nurse faculty member teaching a course in the program holds a current, valid RN license in the state of Ohio. Certifies to the Board of Nursing, in a format prescribed by the Ohio Board of Nursing, for each student who is an applicant for licensure in Ohio that each applicant successfully completed the requirements of a program and the date the applicant completed the program requirements. Certifies in a format prescribed by the specific state Board of Nursing for any state to which a student applies that each applicant successfully completed the requirements of a program and the date the applicant completed the program requirements. Submits to the Ohio Board of Nursing corrective action plan any time the program administrator submits one or more erroneous certifications of program completion to the board. Maintains resources, including but not limited to classroom and skills of laboratory equipment and supplies necessary for students to successfully complete the program. Nurtures the spiritual development of faculty, staff, and students with the division. Sets tone and expectations of all members for creating a successful team of nursing faculty who work to achieve division goals. Use teachable moments to assist team members toward team cohesiveness and facilitation of department goals. Facilitates openness to change and continuous improvement for the Division. JOB REQUIREMENTS: Doctoral degree required, preferably in nursing. MS in Nursing (if doctoral degree in discipline other than nursing) from an accredited institution and nursing program. Must hold an Ohio or multistate unencumbered RN license. At least 3 years of previous supervisory experience in higher education required. At least 5 years of experience in nursing education. PROFESSIONAL/AFFILIATIONS: Membership in appropriate professional organizations is considered a necessary element of this position. Participation in community organizations enhancing the effectiveness of the College is encouraged. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Responsibilities & Requirements Job Responsibilities: Distribute analytics content to data consumers. • Build and maintain Epic and third-party BI visualization deliverables. • Work with subject matter experts to understand the needs of data consumers. • Modify existing reports, as necessary. • Create content to display data from Epic Chronicles, Clarity, Caboodle and from the KH Data Warehouse. • Maintain the analytics catalog and associated meta data. • Follow established standards and processes in the development and modification of BI deliverables. • Review peer reports for validity. • Work with data services team to ensure integrity of data. • Serve as point person for production downtimes and on-call rotation for PBI infrastructure. Job Requirements: Associates degree or equivalent combination of education, certification, and experience. • Epic Certification or obtained within 6 months. 0-2 years of experience in data analysis, report creation and visualization or related field. Epic Certification (Clarity, EDW) or obtained within 6 months Experience with self-service BI tools (MS Power BI, PowerPivot, SAP Crystal, Power View, Tableau, etc. • Knowledge of data warehouse concepts including data modeling, data quality, ETL and data mining. • Microsoft SQL Server BI tools: SQL Server, SSIS, SSAS, SSRS. • Microsoft SQL and Stored Procedures. • Prior experience working in healthcare industry with Epic EMR. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details System Services | Miamisburg | Full-Time | First Shift Responsibilities & Requirements Job Responsibilities: The job responsibilities and duties include: Identifying, analyzing, and researching frequent root causes of denials and develop corrective action plans for resolution of denials. Position will be required to be detailed oriented and formulated appeals researching and analyzing denial data and coordinating denial recovery responsibilities. Candidate will be required to be knowledgeable, understand, and apply critical thinking skills to the correct appeal methodology to help address various denials such as proving medical necessity and retro authorizations appeals. Specialist are required to apply the proper escalation of outstanding denials including submitting complaints to various agencies such as the Ohio Department of Medicaid and the Department of Insurance. In additional to denials, employee will address pre and post takebacks by health plans that are required to be investigated and appropriate action taken. Specialist must prioritize activities to work overturns in a timely manner to alleviate untimely filings is a must. Working with Insurance payers to ensure proper billing takes place on all assigned patient accounts. Depending on payer contract may be required to participate in conference calls, accounts receivable reports, compiles the issue report to expedite resolution of accounts. Works follow up report daily, maintaining established goal(s), and notifies Team Lead and/or Supervisor, of issues preventing achievement of such goal(s). Follows up on daily correspondence to appropriately work patient accounts. Assists Customer Service with Patient concerns/questions to ensure prompt and accurate resolution is achieved. Produces written correspondence to payers and patients regarding status of claim, requesting additional information, etc. Initiates next billing, assign appropriate follow-up and/or collection step(s), this is not limited to calling patients, insurers, or employers, as appropriate. Sends initial or secondary bills to Insurance payers. Documents billing, follow-up and/or assign collection step(s) that are taken and all measures to resolve assigned accounts. escalation to Supervisor/Manager of any issues or changes in billing system, insurance carrier, and/or networks. Works other duties as assigned.Writing appeals on denials including pre and post takebacks Contacting payer to acquire status of submitted appeal Joining payer calls and participating to address issues. Job Requirements: High school Diploma or equivalent required. Minimum of a year working denials in the healthcare setting Experience in Microsoft tools, Epic EMR Experience (preferred), Relay Health/ePremis Experience (preferred). Experience with the Revenue Cycle - registration, medical records, billing, coding, etc. Experience with managed care contract terms and federal payer guidelines Experience with medical necessity guidelines and care coordination/case management functions Experience with hospital billing (UB92 form) and coding requirements Understanding of Revenue Cycle Processes In depth understanding of explanation of benefits (EOB's) Effective in identifying and analyzing problems. Generates alternatives and identifies possible solutions. Timely resolution of claim edits allowing timely claim submission Timely follow-up of unpaid claims, worked to ensure maximum reimbursement following compliant standards Ability to work independently as well as collaboratively within a team environment Excellent problem-solving skills Creative ability to escalation of appeals Excellent verbal, written and customer service communication skills. Strong analytical ability and critical thinking skills required Takes initiative Creative problem-solving skills Ability to meet deadlines Personable, tactful and cooperative Ability to work well with others Ability to clearly communicate with and establish and maintain good rapport with peers, physicians, hospital administration, nurses and other healthcare team members required Demonstrate integrity, objectivity, and thinking skills required Maintains stable performance under pressure and handles stress in ways to maintain relationships with patients, payor, customers and co-workers Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details System Services | Miamisburg | Full-Time | First Shift Responsibilities & Requirements Job Responsibilities: Associate's degree in Health Information Management by AHIMA or health-related field preferred, or a minimum five years' comparable experience in a hospital-related setting in health information release. Minimum Work ExperienceCredentialed or five years of experience in health information management in a related setting. Required SkillsMust possess excellent oral, written, and computer skills for accessing electronic patient records, ROI, and disclosure tracking. Must be able to demonstrate excellent customer service and critical-thinking skills. Must possess excellent computer skills in accessing patient records, maintaining and updating computerized ROI tracking system either through experience or dedicated education. The individual must learn and be proficient in the network EPIC EHR applications within the first 90 days of starting the position. Job Requirements: Must possess excellent oral, written, and computer skills for accessing electronic patient records, ROI, and disclosure tracking. Must be able to demonstrate excellent customer service and critical-thinking skills. Must possess excellent computer skills in accessing patient records, maintaining and updating computerized ROI tracking system either through experience or dedicated education. The individual must learn and be proficient in the network EPIC EHR applications within the first 90 days of starting the position. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Dayton l Dayton l PRN l Varied Shifts Responsibilities & Requirements Responsibilities: Transports patients to specialized treatment or other areas of the hospital. Providing care to patients in all settings in collaboration with other interdisciplinary personnel. Performs pre-analytic processing of specimens; collects specimens; accessions, labels and distributes specimens including blood samples by venipuncture and capillary puncture in all patient areas Instructs patients in the collection of urine samples and tolerance test in in all patient areas. Other duties assigned Requirements: High school diploma or equivalent required 2 years of phlebotomy experience preferred Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Main Campus | Kettering | Full-Time | First Shift Responsibilities & Requirements Clinically trained minister responsible for providing spiritual care to our primary customers, partners, and team members. Participates as a member of the healthcare team in evaluating spiritual needs of patients and providing appropriate interventions to meet such needs. Fosters a sense of mission that enhances a culture of trust, experience of belonging, and a sense of mission within the hospital and the healthcare team. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Minimum Education Master's degree in the theological or pastoral field or equivalent Four units of Clinical Pastoral Education Required Licenses Other Ordination/licensure as minister in good standing with the SDA Church Required Skills Personal commitment to God. Personal integrity, emotional stability, sound physical health, and an ability to work under stress. Effectively relates to persons of diverse religious, educational, and cultural backgrounds. Demonstrates ability to earn respect of nurses, physicians, and other healthcare professionals The Staff Chaplain is responsible to develop and create operational alignment in these areas: Demonstrates KH core values of belonging, wholeness, excellence, learning and leadership. Assesses emotional and spiritual needs of staff and patients and provides appropriate interventions. Receive referrals, and follow up within 24 hours. Develops a pastoral care plan by identifying objectives, interventions and outcomes Manages on-call duty (nights, weekends, holidays) Recruits and Manages volunteers Conducts patient visitation to meet the KH goals Participates in patient care rounds Communicates appropriate information to the interdisciplinary team. Be intentionally part of the interdisciplinary team. Educates staff on the role and function of the chaplain Provides support to staff, demonstrating compassion and effective leadership Coordinates worship and religious services for special dates. Lead worship services and devotionals for staff. Provides grief and loss support to patients and staff. Be involved in the local Ministerial Association and/or a Service Club. Provide one on one Pastoral Counseling to staff Lead and/or coordinates support groups Lead and support families with End of Life issues, funeral and bereavement services. Manages the Care Ambassador program recruiting and in-service Be part of the back-up on-call schedule to support our KH chaplains. Assists in the education of CPE residents and interns as indicated Other duties as assigned Preferred Qualifications Congregational pastoral experience preferred. Experience as a hospital chaplain preferred. Board certification preferred Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Physician Office | Springboro | Full-Time | First Shift Responsibilities & Requirements Provides practice leadership, supervision, scheduling and daily management of the practice. Generally, supports 2-6 providers. Ensures a smooth and efficient operation of the practice to include, but not limited to, hiring and training staff, working with the physicians daily, monitoring and controlling costs, assuring accurate and timely charge capture and edit/error work queue resolution, and overseeing staff productivity. Assists in achieving the goals and objectives in support of KPN Operations Administration service line. Key Job Responsibilities: DAY-TO-DAY MANAGEMENT: Collaborates with physician and staff to ensure positive patient experiences, maximizing patient flow, minimizing vendor disruptions, and effectively addresses complaints and issues. Manages the practice to include front desk procedures, bookkeeping, patient billing, office/clinical supplies, petty cash operation, budget, collections, insurance, and evaluates work process and patient service issues for continuous improvement opportunities. Completes/oversees coding and approval of invoices, reconciles credit card terminal and sends daily report to Finance, oversees cash collections and makes daily deposits per defined targets on cash collections. Develops preferred capture strategies with assistance of Operations Director. Works with Operations Administrator and/or Director of Operations in developing budget. STAFFING NEEDS: Manages staff-to-physician ratio, adjusting staff schedules and filling in as needed. Processes staff time and attendance bi-weekly, monitoring and maintaining accurate PTO records, tardiness, and absences. Tracks physicians time-off according to their benefit summary. Conducts coaching, development, corrective action, staff evaluations, and provides reward and recognition to keep employees engaged and productive. Follows the Just Culture process as appropriate. Facilitates monthly staff meetings in support of POC and other KPN initiatives. Collaborates with KPN operations to prepare for monthly practice operations council meetings. COMPLIANCE/QUALITY: Maintains confidentiality with patient records in accordance with HIPAA. Assists physicians with preparing, monitoring, and submitting CME expense reimbursement requests. Ensures the practice remains compliant with all regulatory agencies (e.g. CLIA, TDDD, OSHA, Board of Pharmacy, etc). Ensures drug samples are accurately tracked and dispensed in compliance with state regulations. Oversees condition of physical property and monitors security practices/policies. Ensures staff and physicians complete mandatory network requirements (e.g. safety education, corporate integrity education, immunizations, flu shot). EPIC: Ensures staff captures updated patient demographic and insurance information at every patient encounter and update in Epic as appropriate. Oversees charge entry posting, ensuring all non-scheduled events (surgeries, hospital rounding, nursing home visits) are captured timely and entered in Epic appropriately and timely. Ensures the Daily Encounter Control Report is reconciled daily or no less frequently than twice per week. Ensures the Practice's charge review and claim edit work queues are worked to completion daily. Requirements: Education: Bachelor's degree in Business Management or related field required (experience may be considered in lieu of degree). Experience: Two - three years of experience in a medical office environment, with one - two years of management preferred. Must have a thorough knowledge of medical office operations to include billing systems. Ability to interpret and supervise business policies. Special ability to communicate and relate well with staff, physician(s) and the public. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Join the Top- Rated Travel Healthcare Team! Skyline Med Staff was named as the #1 Best Travel Healthcare Company in 2025 by BluePipes, a recognition driven by glowing reviews from travel healthcare professionals. Our recruiters are consistently praised on Google for their responsiveness, dedication, accessibility, and industry knowledge. Ready to experience the difference? Apply for a job today and see why healthcare professionals choose Skyline! As a traveler with Skyline Med Staff, you'll have a dedicated recruiter supporting you every step of the way and available whenever you need them. We are a Woman Owned Agency providing clinicians with Health Insurance through Blue Cross Blue Shield, along with Dental and Vision coverage, plus $500 referral bonuses! We're seeking committed healthcare professionals who excel in delivering quality patient care and can adapt to diverse work environments. Required for Submission: 1. Minimum of 1 year recent work experience in the specialty of the job applying for 2. A current BLS/CPR certification through American Heart Association 3. Active License in the state of the job location (if applicable) We look forward to connecting and working with you to find your next job opportunity!

Job Details Support Services|Miamisburg|Full Time|Days Responsibilities & Requirements Job Responsiblities: Responsible for computer entry, follow-up phone calls, and files. Receives daily work assignments directly from supervisor. Other duties as assigned Job Requirements: High school degree or equivalent required. Ability to meet deadlines, multi-task, work independently and as part of a team, interacting with all levels of staff in a professional and courteous manner required. Preferred Qualifications Experience working with electronic medical records preferred. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Dayton | Dayton | Resource (PRN) | Varied Shift Responsibilities & Requirements Responsibilities: Requires ability to operate specialized communications radio equipment Requires ability to remain calm and perform duties under emergency and high stressed situations Requires ability to respond quickly and accurately to all telephone and/or radio inquires; request for assistance in emergency and non-emergency medical or police related matters Requires general knowledge of department and medical center information in offering assistance and direction to visitors etc. Requires professionalism when in contact with staff, visitors, patients or other Emergency Medical staff Requires ability to maintain professionalism during confrontation that may occur during telephone or face-to-face interactions Operate and monitor multiple in-house CCTV, alarm and access systems including the computer aided dispatch (CAD) taking necessary action when needed Requires dispatching police related emergency and non-emergency calls Use of Matrix card access system Preferred Qualifications Qualifications: High school diploma or GED. Valid Ohio Driver license or State ID card. Ability to obtain CPR certification upon hire. Skill in typing; computer operation; use or operation of radio and related equipment. Knowledge of applicable rules, regulations, policies and laws that address public safety related aspects in the health care setting (preferred). Previous experience in law enforcement as dispatcher desirable Never charged or convicted with a disqualifying offense per Ohio Administrative Code 3701-13-05. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Dayton | Dayton | Full-Time | First Shift Responsibilities & Requirements Job Responsibilities: Must be capable of working independently and work well with team members. Must be able to perform timely, quality Ultrasound exams. Must be able to interact positively with multiple patient populations and their families Perform other duties assigned and help in other areas as needed. Possible on call and holidays required Job Qualifications: Registry by Diagnostic Medical Sonographers (ARDMS) or Cardiovascular Credentialing International (RCS) Multiple ARDMS Credentials within 1 year BLS required Will consider applicants with single (cardiac) credentials Preferred Qualifications Associates degree or Bachelor's degree preferred One year preferred sonography experience Will consider new graduates Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Main Campus | Kettering | Part-Time | Third Shift Responsibilities & Requirements Job Responsibilities: Answer and complete telephone, pager and other communications efficiently Adhering to hospital and departmental policies and procedures for eight hospital facilities, Kettering Behavioral Health, stand-alone Emergency Centers and KHN affiliates. Maintain appropriate communication links with the department manager, co-workers, physicians, and other hospital personnel, as well as demonstrate effective communication with outside callers (patients, patients' families, and other members of the community) with excellent customer service skills. Initiates and follows-through on emergency/clinical code procedures and emergency/clinical group paging to help ensure the safety of our patients, visitors and staff. Ensures accurate and timely communication and follow-up to providers for KHMG answering service calls. Must be available to work varied shifts (1st, 2nd, 3rd on occasion). Must be available to work weekends (Friday, Saturday, Sunday). Performs other duties as assigned. Job Requirements: High school diploma or equivalent required. A minimum of 3 years of healthcare-centered customer service and telephone operator or call center experience are required. Preferred Qualifications Skills: Strong spoken and written communication. Strong listening skills. Excellent customer service. Attention to detail, with the ability to follow verbal or written directions precisely. These include call transfer, code, and provider paging protocols and call scripting. Skilled in computer operations with the ability to work with multiple computer software programs. Ability to multi-task and perform well under pressure, in a fast-paced environment, demonstrating flexibility and excellent decision-making skills. Ability to problem-solve and work independently. Ability to handle, monitor, and follow up on calls with emergent situations related to patient care that may be challenging in nature with efficiency. Ability to use discretion and good judgement when receiving sensitive HIPAA related information from callers. New Hire/Annual Competencies How does an employee demonstrate they are able to perform key job functions? Able to effectively navigate diverse caller requests with little to no assistance from colleagues in most situations. Handles calls in a timely manner. Launches emergency clinical and disaster codes within a timely manner. Facilitates ongoing timely communication with providers and other staff with necessary information to complete duties. Properly follows established protocols and call scripting for call transfer, codes, and provider paging. Appropriately follows department expectations for time spent in and out of the queue. List 3-5 items that will be used to audit performance both during orientation, and then annually. Live and recorded call monitoring Messages sent to staff through Amion and Epic HealthStream assessments Call QA scoresheets 1 on 1 meetings Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Dayton | Dayton | Full-Time | First Shift Responsibilities & Requirements Job Responsibilities Demonstrated ability in effectively troubleshooting and repairing of a wide variety of biomedical equipment systems. Considerable knowledge of electrical safety and medical safety principles. Ability in the interpretation and applicable of hospital codes, standards, and regulations relating to biomed ical equipment in hospital environment Demonstrable advanced skill in applying electric/electronic circuit theory and operating principles to effectively diagnose biomedical equipment malfunctions. Demonstrable knowledge and proficiency in the use of advanced electronic test and measurement instrumentation. Knowledge of the theories of operation, the underlying physio logic principles, and the practical, safe clinical application of biomedical equipment. Knowledge of basic computer theory and skill in effectively using computer systems and applications. Skill in the use of tools and materials involved in the repair and maintenance of biomedical equipment. Comprehensive knowledge of the practices, procedures, methods, tools, materials, and instrumentation associated with advanced biomedical equipment areas. Good communication skills, both oral and written. Job Requirements Associate or Bachelors degree in biomedical electronics or related, or a combination of relevant training and experience. Minimum of two years work experience as a BMET, with manifest advanced skills and abilities for specific equipment areas. Preferred Qualifications Certification by the International Certification Commission for Clinical Engineering and Biomedical Equipment Technicians (preferred). Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details System Services | Miamisburg | Full-Time | First Shift Responsibilities & Requirements Knowledge and Skills Required: Demonstrates through behavior Kettering Health's mission, vision, and service standards as outline in the organization's training. Exceeds competence and uses critical thinking skills promptly to resolve consumer inquiries within the assigned functional area. Adheres to all established workflows, scripting, and department greetings. Creates an exceptional customer experience by setting proper expectations and consistently following through with end-users. Continuously achieves key department performance objectives such as quality assurance and productivity. Handles sensitive matters courteously and with professionalism. When appropriate, can escalate to leadership for proper awareness and/or resolution. Demonstrates consistent and punctual attendance. Upholds high energy and positive attitude, even when under pressure. Adapts quickly to change and balances multiple priorities in a fast paces environment. Thoroughly documents all interactions and consistently update consumer records in relevant technology system. Exhibits a desire to continuously learn, improve service delivery, and work in a team environment. Ability to schedule for multiple department/service areas in all hospital/ outpatient departments Ability to schedule various testing including but not limited to procedural scheduling including anesthesia cases. Perform other duties as assigned by department leaders. Qualifications and Experience: High School Completion or equivalent Previous clerical / physician office training Epic/EMR 1 Year experience Medical Terminology Computer Literate with strong knowledge of Microsoft Office products Ability to function in a fast-paced call center environment. While maintaining a respectful, caring, and professional manner. Previous registration or scheduling experience preferred. Excellent written and verbal communication skills Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Huber | Huber Heights | Full-Time | 12 Hour shift Nights l Friday, Saturday, Sunday 7p-7a Responsibilities & Requirements Job Responsibilities Performs polysomnograms, PAP titrations, ASV titrations, BPAP titrations and MSLT and MWTs. Troubleshoots equipment and sensor problems Makes special preparation for unique or challenging patients or sleep studies Must be capable of working independently and work well with team members. Complete Interscoring reliability if scoring sleep studies Other duties as assigned. Job Qualifications Completion of High School or equivalent at minimum but an associate or bachelor's degree preferred. Must have one of the following credentials, RPSGT preferred: RPSGT, Registered Polysomnographic Technologist, from the Board of Registered Polysomnographic Technologists (BRPT) RST, Registered Sleep Technologist, from the American Board of Sleep Medicine (ABSM) From the National Board of Respiratory Care (NBRC): CPFT, Certified Pulmonary Function Technologist RPFT, Registered Pulmonary Function Technologist CRT, Certified Respiratory Therapist RRT, Registered Respiratory Therapist” Technologist must have a current BLS certificate although it may be attained after hire. Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Details Kettering Health Hamilton | Hamilton | Resource (PRN) | Varied Shift Responsibilities & Requirements ED Technician (ED Tech) serves as a member of the interdisciplinary team and is responsible for providing direct patient care under the supervision of a professional nurse. The ED Tech performs nursing care skills that have been delegated by the licensed nurse. She/he plays an integral role in the patient care experience and both directly and indirectly impacts the perception of care. The ED Tech reports to the Clinical Nurse Manager. Minimum Education High school diploma or equivalent. Passing grade on pre-employment tests. Required Licenses [Ohio, United States] Paramedic EMT-Paramedic or EMT-Intermediate certification required in the State of Ohio Required Skills CPR certification Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.