_Founded in 1910,_ KONE (************************* _is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an_ innovation and sustainability (**************************************** _leader with repeated recognitions by_ Forbes (******************************************************* _, Corporate Knights for clean capitalism and others._ _ _
Are you ready to make your next career move to join our team and manage your own local modernization operations as our **Modernization** **Supervisor** **for KONE Beltsville, MD?** This will cover a territory of WashingtonDC and Northern Virginia.
+ Are you familiarand comfortable in leading a teamonacomplexjobsite, while making sure the site is ready every day?
+ In your professional experience - hasimplementing and monitoringsafetyguidelinesbeenyour top priorityforyou and your team?
+ Do you take prideinprovidinglearning opportunities for yourteam?
+ Are you successful ineffectivelymanaging a scheduleandtrackingyour team's overallperformance?
+ Are you able tocollaboratewithall levels of the organizationto achievebusinessgoals?
+ Do you havean appetite for learning and leveraging new technologies?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our **Modernization** **Supervisor** , you will review bid documents and survey job requirements on upcoming bids with salespeople for our modernization job sites. In addition, your familiarity with handling financials will ensure profitability on all modernization jobs while effectively managing resources that will lead to further success for yourself and the team.
You will bring 2+ years of construction/service expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family with an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your bachelor's degree in a related field or 7+ years of relevant working experience.
At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation
+ We value your authentic self.
+ Collaborative, creative, and supportive work environment.
+ Passionate about safety, quality, and innovation
+ We care about the communities where we live and work.
**Just some of our many benefits include: **
+ Competitive salary
+ Flexible work schedule
+ Opportunities to learn and grow
+ 401K EmployerMatch
+ 401k Employer Non-elective Contribution
+ Well-being Program
+ Medical, Prescription, Dental and VisionInsurance
+ Digital Health Solutions &Telehealth
+ Health Savings Account (HSA)
+ Flexible Spending Accounts (FSAs)
+ EmployeeFamilyAssistance Program (EFAP)
+ Family & Medical Leave
+ Parental Leave
+ Leave to Care for a Domestic Partner
+ Paid Time Off& Holidays
+ Company PaidLifeand AD&DInsurance
+ SupplementalLife and AD&D Insurance
+ CompanyPaidShort-termand Long-term Disability
+ Buy-UpLong-term Disability
+ Critical Illness Insurance
+ HospitalIndemnity & Accident Insurance
+ Identity Theft Protection
+ Legal Insurance
+ KONECredit Union
+ Tuition Reimbursement
+ Commuter Benefits
The hiring range for this role is $121,000.00 - 158,760.00. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals or
KONE Sales Incentive based on achievements of sales targets.
Come share your passion and energy to make a positive impact at KONE for our customers and your career (************************************************* !
*Beware of Recruitment Scams!*
_KONE is an equal opportunity employer_ _._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law._
Read more on ************************
_At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._
Read more on _*********************
Did you know KONE moves over one billion people every day? In 2024, we had annual net sales of EUR 11.1 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$121k-158.8k yearly 10d ago
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Join Our Talent Pool: Escalator Engineers in North&Midlands
Kone Inc. 4.1
Kone Inc. job in Yorkshire, VA
Did you know KONE moves over one billion people every day? In 2023, we had annual net sales of EUR 11.0 billion. We employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
KONE is looking for a qualified Escalator Engineers in North&Midlands. We are looking for candidates that meet the following criteria:
* NVQ3 qualification in Escalator Engineering
* Experience of working with escalators
* Strong customer skills
* Good written and spoken English
* Excellent health and safety knowledge is essential for this role
We offer a range of fantastic benefits including:
* Excellent salary available depending on experience
* KONE offer strong and clear progression programmes with Engineers so that you can reach your full potential
* Available training - KONE have a learning tool that allows you to apply for various courses that can increase your knowledge and progression potential.
* KONE van
* paid overtime and callouts depending on the position
* 25 Days Holiday
* Company Pension Scheme
* Employee Assistance Programme
* PDI
* Life Assurance
* Cycle to work scheme
What you should do next: If you are interested in working for KONE in and around Liverpool, Manchester, Leeds, York, Newcastle, Birmingham, Peterborough, Northampton, please click the APPLY NOW button and send us your CV.
For your information: This is not for a specific, immediate position but for building a pool of qualified Escalator Engineers for roles we regularly need to fill. By applying, you'll be considered for future opportunities, and we'll contact you when relevant positions open.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on ********************
$74k-100k yearly est. Auto-Apply 20d ago
National Support Eng - CT
Canon USA & Affiliates 4.6
Washington, DC job
**National Support Eng - CT - req1618**
Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered.
**RESPONSIBILITIES**
+ **InTouch Center & Front Line Support**
+ Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database.
+ Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes.
+ **InnerVision Development**
+ Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs.
+ **CMSC & NPI Support**
+ Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities.
+ **Training Academy Support**
+ Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required.
+ **Overall Service & Business Performance**
+ Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions.
+ **Customer & Internal Technical Support**
+ Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P.
**QUALIFICATIONS**
+ Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills.
+ Ability to develop and maintain effective internal and external working relationships.
+ Ability to travel both nationally and internationally.
+ Must maintain active motor vehicle/driver's license from the state where the employee resides.
+ Minimum 7 years Applied technical experience.
+ **Pay Range $107K to $193K**
\#LI-LP1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$107k-193k yearly 3d ago
Client Service I Representative- Print/ Mail
Canon Solutions America 4.6
Washington, DC job
About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Receives, logs, delivers and tracks all activity for reporting purposes. - Responds to customer requests. - Performs routine upkeep and basic maintenance of equipment. - Records and tracks customer inquiries and fulfillment of requests. - Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We are providing the anticipated rate for this role: $17.20 - $23.37 hourly. - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
* Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#LI-JZ1 #PM19 #LI-Onsite Responsibilities Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Receives, logs, delivers and tracks all activity for reporting purposes. - Responds to customer requests. - Performs routine upkeep and basic maintenance of equipment. - Records and tracks customer inquiries and fulfillment of requests. - Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We are providing the anticipated rate for this role: $17.20 - $23.37 hourly. - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
$17.2-23.4 hourly Auto-Apply 58d ago
Field Sales & Marketing Representative - Washington DC
TTI 4.6
Washington, DC job
FIELD SALES AND MARKETING REPRESENTATIVE - Techtronic Industries, NA (TTI)
About Us:
TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to foster innovation allowing us to be the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward you.
TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment, and floor care products. Our consumers range from professional and industrial users in the home improvement, repair, and construction industries to homeowners & DIY enthusiasts. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth.
Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment, and floor care. Our brands include Milwaukee , AEG , Ryobi , Hart , Oreck , Hoover , Dirt Devil and Vax .
In this position, you will drive sales of our premier product lines within one of our largest retail partners. This position will allow you to enhance your selling, account management, and communication skills while launching your career in a fast-paced and extremely rewarding company.
Duties and Responsibilities:
Exceed sales targets by delivering best-in-class Business to Consumer sales and customer service within The Home Depot, engaging directly with customers to understand their needs and recommend tailored TTI product solutions, all while demonstrating deep product knowledge and enthusiasm
Plan and execute promotional events, product demos, and store walks to drive consumer engagement and increase product sell-through
Support and implement strategic corporate brand marketing initiatives and promotional activities to increase brand awareness and drive sell-through
Ensure brand presence and sales-readiness through strategic merchandising, optimal product placement, and completion of store objectives and resets-leveraging data analytics through Microsoft Power BI to drive decisions and maximize impact
Develop a strong understanding of the retail marketplace, including customer profiles, product applications, competitive landscape, and channel dynamics
Participate in TTI's world class training program to be equipped with the knowledge to work independently within your assigned market
Build and manage relationships with The Home Depot team members to enhance in-store execution and cultivate long-term business partnerships
Effectively manage inventory levels through down-stocking, maintaining product accessibility, and ensure prompt reporting of all tasks and responsibilities
Participate in merchandising resets to support TTI's relentless innovation, ensuring the timely placement of cutting-edge products and solutions that drive growth, competitive advantage, and meet evolving market needs, all while adhering to TTI's safety protocols
Note: Employee's duties and responsibilities are not limited by the above. Other duties may be assigned as deemed necessary by the employee's supervisor. In addition to the basic requirements of the position, all employees are expected to meet the company's goals of continual improvement in the areas of knowledge, skills, processes, and quality.
Job / Employment Requirements:
Must be at least 21 years of age or older
Eligible to work in the United States without sponsorship or restrictions
Ability to pass drug screening and Motor Vehicle Report screening
Must have a valid United States driver's license for at least one continuous full year in one state
Must have a personal vehicle / reliable form of transportation
Possess and maintain valid personal vehicle insurance listing you as the primary driver
Position requires travel to/ from assigned store location(s) as well as occasional travel for meetings, projects, events, etc. Air travel will be required
Employees will also be required to transport a small amount of company property (company devices, demo tools, tool kit, safety supplies)
Capable of reaching and/or lifting overhead in addition to ascending/descending ladders to move product
Capable of lifting and transporting heavy tools (up to 50 lbs.) and requesting assistance as needed
Capable of using hands to maneuver small objects, assemble tools and build displays
Ability to work nights and weekends - weekends will be required at different points throughout the year
Ability to work in a retail environment full time and stand for the duration of the shift, with the exception of meal and rest breaks
Applicant should be self-motivated and a team player with strong organizational, planning and time management skills
The applicant must be MS Office proficient
Multilingual abilities preferred in specific markets depending on business needs
Formal higher education preferred but not required - Equivalent experience will be considered
Relocation may be required for future promotional opportunities
Compensation and Benefits:
Salary Non-Exempt Position (Overtime Eligible)
The pay range for this position is $24.04 and $25.96/hour equating to a Target Annual Salary of $50,000 - $54,000
Sales Contests and Incentives to Earn Additional Income (In Correlation with Business Needs / Focuses)
Vehicle Allowance of $400/month equating to a target of $4800/year (pre-taxed) dispersed evenly across the 52 weeks in a year
Company iPhone and iPad
Medical, Vision, and Dental Benefits Available
Insurance Coverages Available such as Short-Term Disability, Long Term Disability, Basic Life Insurance, Basic AD&D, and more
401K (Company Matches 50% up to 8% of Employee's Salary)
Eligible for up to 10 Paid Holidays (Based on hire date)
Accrue up to 104 hours of PTO - 1st Year - Based on hire date
Relocation assistance if moving for the position based on needs of the business
Employee Referral Bonus Program and other incentive initiatives
Locations available Nationwide. To learn more about TTI, visit our website at **********************
#LI-ORN01
$50k-54k yearly Auto-Apply 25d ago
Inside/OSP Manager (RCDD)
Active 3.9
Washington, DC job
• 3 years of relevant experience
Skills:
Must have proof of current or the ability to attain OSP Confined Space Training
Requirements
Certification Requirements:
• Rapid Response Registered Communications Distribution Designer (RCDD)
About Us:
CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 200001:2011 Certified. CompQsoft is a fast growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government.
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any nonmerit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.
$61k-99k yearly est. 60d+ ago
Field Service Technician II
Canon USA & Affiliates 4.6
Arlington, VA job
**About the Role** Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.
**Your Impact**
We're actively seeking an individual to:
- Diagnose basic mechanical, software, network, and system failures using established procedures.
- Service and repair designated equipment to Canon standards and specifications.
- Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics.
- Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.
- Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested.
**About You: The Skills & Expertise You Bring**
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
We're looking for a dedicated individual with:
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid driver's license and acceptable driving record necessary)
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
We are providing the anticipated rate for this role: $21.50 - $31.74 hourly.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) .
\#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
\#LI-RH1 #PM19
**Location** _US-VA-Arlington_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33760_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
$21.5-31.7 hourly 60d+ ago
Audio Visual (AV) and Video Teleconferencing (VTC) Field Engineer
Active 3.9
Alexandria, VA job
An AV/VTC Field Engineer is a hands-on, mobile technical expert responsible for the physical installation, commissioning, and on-site servicing of integrated audio-visual and video conferencing systems. Unlike an office-based engineer or a programmer, the Field Engineer's primary workplace is at client sites. They are the critical link between the system design and the final, functioning product, ensuring that projects are deployed successfully in the real world.
Key Responsibilities
Field Engineer is highly action-oriented and revolves around on-site project execution and support.
On-Site Installation & Commissioning: Execute the physical installation of AV/VTC systems based on engineering drawings. This includes rack fabrication, mounting displays and cameras, installing microphones and speakers, and terminating cables (Ethernet, audio, video). Power up the system, load control code provided by AV programmers, and configure all devices (e.g., VTC codecs, DSPs, network switches). Systematically test every function of the room-from making a VTC call to ensuring every microphone works-to certify that the system is fully operational and meets the design specifications.
Advanced Troubleshooting & Maintenance: Serve as the primary on-site technician for diagnosing and resolving complex system failures. Troubleshoot issues that require a physical presence, such as faulty hardware, cabling problems, or network connectivity issues at the client location. Perform preventative maintenance and system health checks to ensure long-term reliability.
Client Interaction & Training: Act as the primary technical point of contact for the client during the installation and commissioning phase. Provide end-user training, walking clients through how to use their new system. Professionally manage client expectations and provide clear, concise updates on project status.
Documentation & Reporting: Meticulously document all aspects of the installation. This includes creating "red-line" drawings to reflect any on-site changes from the original design. Complete detailed field reports, commissioning checklists, and timesheets. Manage on-site inventory of parts and materials.
Requirements
Skills and Qualifications
A successful Field Engineer needs a strong mix of technical knowledge, hands-on skills, and personal discipline.
• Technical Installation Skills: Expertise in reading schematics, terminating connectors, and fabricating equipment racks. Must be proficient with hand and power tools.
• Commissioning Knowledge: Ability to configure a wide range of AV hardware, including control processors (Crestron, AMX), DSPs (Biamp, QSC), and VTC codecs (Cisco, Poly, Teams/Zoom Rooms hardware).
• Networking Proficiency: Strong understanding of IP networking is mandatory for VTC integration. Must be able to troubleshoot connectivity issues, configure IP settings on devices, and work with client IT departments.
• Certifications: An AVIXA CTS certification is standard. A CTS-I (Certified Technology Specialist - Installation) is highly desirable and specifically tailored to this role. Manufacturer certifications are also extremely valuable.
• Autonomy & Professionalism: The ability to work independently, manage one's own schedule, and maintain a professional demeanor is crucial, as this is a client-facing role often performed without direct supervision.
• Physical Fitness: The role requires the ability to lift heavy equipment, work on ladders, and operate in construction environments.
Seniority/Experience: Mid-to-Senior (3-7+ years, requires high autonomy)
About Us: CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 200001:2011 Certified. CompQsoft is a fast growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government.
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any nonmerit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.
$117k-184k yearly est. 49d ago
Senior Account Executive
Canon U.S.A 4.6
Arlington, VA job
About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding ‘YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work.
Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations.
So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today!
This role requires you to live within a reasonable commuting distance to Arlington, VA so that you can adequately execute your job responsibilities. Your Impact - Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services.
- Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts.
- Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement.
- Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs.
- Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams.
- Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts.
- Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. About You: The Skills & Expertise You Bring - Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience.
- Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry.
- Sport a successful track record of persuading others to pursue innovative ideas.
- Command strong communication skills centered around a desire to build solid working relationships.
- Embrace the ability to effectively work independently and manage time precisely.
- Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary).
We are providing the anticipated base salary range for this role: $50,000-$63,160 annually.
This role is eligible for incentive compensation under the terms of an applicable plan and/or policy.
Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually.
This role is also eligible for a transportation allowance. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-“Dress for Your Day” attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #PM19 #LI-AV1 #LI-HYBRID We can recommend jobs specifically for you! Click here to get started.
$50k-63.2k yearly Auto-Apply 1d ago
Tier II Service Desk (Reston)
Sharp Solutions 4.5
Reston, VA job
SSi has principals that are an integral part of the organizations characteristic and are fundamentally essential to the shaping of everyday activities that connect to our broader mission and vision. As an organization SSi is committed to: Foster a culture of innovative and out of the box thinking:
We fundamentally understand that each employee has something unique to offer to the organization. We foster a culture that nourishes innovation by empowering staff, leverages their passions, and encompasses a circle of trust where it's all about thinking of new ideas and getting good feedback.
Invest in our Resources
Employees are essential, their physical and mental well-being are pivotal to the growth of our organization. Our company culture, productivity, and overall employee happiness stem directly from how much training, responsibility, and empowerment they have within our organization. Our focus is on improving the growth of individual through education, allowing them to play central roles, so they can grow and add value to the company.
Provide solutions that are in the best interest of the customer and improve their strategic posture
We are in business to serve our customers and do what is in their best interest. Our philosophy is to offer services that are complete. We strive to provide services that do more to help the customer improve in all areas including areas that they may not have considered.
Give thoughtful considerations to our actions and their affects
We give thoughtful consideration to each other's differences and opinions. We must give our individual best to get the job done right. Everyone is accountable for their behaviors, exercising rational judgment, and giving thoughtful consideration to their professional activities and decisions.
JOB RESPONSIBILITIES
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The Service Desk will follow Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI (************************** best practices and established procedures and processes. End User Support includes Desktop support services that cannot be resolved remotely by Tier I.
Routine Duties/Job Requirements:
·• Enter and manage technical support incidents in a ticketing system
• Troubleshoot, identify, and resolve problems and escalating problems to appropriate systems engineers
• Troubleshoot and resolve Tier 2 support issues via phone, email, remote desktop and on site, using remote desktop tools (Microsoft Remote Desktop, Bomgar)
• Resolve issues and maintaining customer contacts according to a specified service level
• Provide customer support personnel with adequate training to maintain and resolve the following client issues via telephone: Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity
• Maintain and resolve issues with desktop/laptop computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training
• Assist end users of applications software operating on Windows 7, Windows 10 and future versions of Microsoft Windows personal computers and laptops. Apple devices are also supported
• Assist customers with and resolve routine application questions, all versions of Microsoft Office Suite, Google mail, Calendar and Drive issues
• Perform desktops and laptops set-up; re-imaging, wiping and general hardware troubleshooting
• Install software for laptops and desktops
• Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff
• Add and delete user accounts and maintain groups as required
• Log and report each service request and problem report. Requires familiarity with the use of trouble ticketing system (Footprints, Remedy etc.)
• Assistance with Mobile Device Management service activation, general troubleshooting, wiping devices.
• Perform troubleshooting of local and network printer issues
• Perform manual antivirus scan of desktop/laptop after malicious incident notification
• Test software upgrades provided by the client, provide user upgrade plan, schedule upgrades with users and conduct upgrades
• Notify client of any unresolved user problems, outstanding trouble calls or other areas of concern
Qualifications • 2+ years of help desk support experience
• Bachelor's degree in Computer Science, Engineering, or a related field is preferred
• Experience with Microsoft Windows 7/10, Active Directory, Apple/iOS and Android devices, Microsoft Remote Desktop, Bomgar, Footprints, Remedy.
• Experience using Google Mail, Calendar and Drive
Skills • Strong written and oral communication skills are required
• Must have a positive team player attitude
• Strong analytical skills and be a creative self-starter with the ability to work both independently and as a team player
• Excellent time management skills to coordinate many different types of diverse activities
• High level of analytical and technical skills and mastery of software is required to maintain data
• Must be organized and detail-oriented
• Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner
SSi is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SSi also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS are encouraged to apply.
$33k-38k yearly est. 23d ago
Project Execution Manager
Active 3.9
Arlington, VA job
A solid understanding of business cases and risk management processes
Proven self-management and team-management skills
Ability to monitor and control project budgets
Capability to make decisions under pressure
Must possess expert managerial, leadership and communication skills.
Requirements
Certification:
Project Management Professional Certification (minimum)
Years of experience:
5+ years as a Lead Project Manager
5+ years in DoD IT environment
Education:
Bachelor's degree in information systems, computer sciences, business management, or related field (required)
Master's degree (preferred)
$83k-111k yearly est. 60d+ ago
XR Clinical Applications Specialist
Canon USA & Affiliates 4.6
Washington, DC job
**XR Clinical Applications Specialist - req1569** This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services.
**RESPONSIBILITIES**
+ **Pay Information: Min $78,600 to Max $126,500**
+ **Requires 80-90% nation wide travel.**
+ Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location.
+ Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services.
+ Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services.
+ Determine whether client needs additional training or development and preparing additional training as determined by need.
+ Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs.
+ Complete site reports documenting the daily training details.
+ Provide Pre/Post Communications for both internal and external customers.
+ Maintain technical and clinical proficiency.
+ Diagnose and resolve problems affecting system performance and image quality.
+ Escalate any unresolved issues pertaining to system performance and image quality.
+ Work with service engineers as needed.
+ Complete Alerts and PCR's when applicable.
+ Provide mid-week update to Applications Management and local Canon Team.
**QUALIFICATIONS**
+ Excellent project management skills.
+ Excellent verbal communication skills.
+ Excellent written communications skills.
+ Excellent presentation/platform skills.
+ Previous teaching experience a plus.
+ Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT.
+ Must maintain active motor vehicle/driver's license from the state where the specialist resides.
+ 2 Year / Associate's Degree Radiologic Technologist in the specific modality.
+ 5 years Clinical experience at a hospital or imaging center.
+ **Pay Information: Min $78,600 to Max $126,500**
\#LI-NA1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$78.6k-126.5k yearly 60d+ ago
Lift Technician
Kone Inc. 4.1
Kone Inc. job in Yorkshire, VA
At KONE we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.
We are looking for a Lift Technician to join our Lift Maintenance team in Yorkshire. Primary accountability for this role is to provide quality competence support by solving complex technical issues identified on equipment and spreading technical knowledge through the organization.
Responsibilities
* Deliver timely and precise fault finding and troubleshooting of lifts on site
* Communicate with customers on site regarding day-to-day activities and updates on lift state
* Create and process cases in Kone Technical helpdesk tool, prepare quality reports after remote support and/or site visits
* Propose sales solutions to improve equipment reliability, comfort and safety, help sales in assessing the maintainability of equipment before tendering for maintenance contract
* Highlight development needs of Service engineers, improve their competence by explaining root causes and solutions of the technical issues solved
* Spread technical knowledge, provide training/coaching to engineers
* Adhere to health and safety on site at all times
Qualifications and Experience
* Previous experience in trouble shooting and fault finding of a variety of lifts
* NVQ3 qualification is required, NVQ4 is preferable. We provide opportunity to complete NVQ4 with Kone
* A full UK driver's licence
* Excellent knowledge and implementation of Health and Safety
* Good IT skills
We offer a range of fantastic benefits to our employees including:
* Excellent salary depending on experience
* Annual bonus up to 13.33%, target level 6.67%
* Company car
* Paid travel and overtime
* 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day
* Company Pension Scheme
* Employee Assistance Programme
* Prolonged disability insurance (PDI)
* KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy
* KONE dental plan
* Life Assurance
* Gym membership
* KONE Discounts and cashback platform
* Give As You Earn, which allows to make tax-efficient charity donations
* Cycle to Work Scheme
Your development matters
We offer clear career progression pathways to help you reach your full potential. You'll have access to our learning platform, which provides a wide range of courses to develop your skills and support your ongoing growth.
This role is not eligible for visa sponsorship.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on ********************
$34k-40k yearly est. Auto-Apply 2d ago
Agile Team Lead/ Scrum Master
Sharp Solutions 4.5
Washington, DC job
We are seeking an experienced Agile Team Lead / Scrum Master / Federal Product Owner Liaison to support a high-visibility U.S. Department of Labor (DOL) progra This role combines Agile delivery leadership with direct coordination alongside Federal Product Owners, technical architects, security, and operations teams.
The ideal candidate has strong Agile facilitation skills, understands federal IT delivery constraints, and can translate policy-driven and fraud prevention requirements into actionable, well-prioritized work for cross-functional delivery teams.
Roles and Responsibilities
WORK DESCRIPTION: Work with the Contractor PM to lead the technical planning and requirements gathering phases of the project to include project estimates and deliverables. Provide subject matter Expertise to UIP systems concerning functionality of the legacy UIP system as it relates to data integration and use of the existing applications and components. Assist the Contractor PM with the plan, design, and development of enhancements to the identified system in support of core organizational functions and business processes. Gather, document, and analyze requirements data in support of business cases, proposed enhancements, and systems requirements. Generate and compile reports based upon findings, complete with probable causes and possible solutions to systems issues. Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of the project. Evaluate user requests for business process automation using the DOL Software Development Lifecycle Model (SDLCM) system model to determine feasibility and technical requirements. Participate in team design meetings, daily scrum meetings, and other development meetings.
Responsibilities:
Lead Agile delivery using a DOL-customized Agile framework based on Agile, Lean, and SAFe principles
Serve as Scrum Master for one or more Agile teams, facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
Act as the primary liaison between contractor delivery teams and the Federal Product Owner
Support translation of federal policy, fraud prevention, and operational requirements into clear user stories and acceptance criteria
Ensure early and continuous engagement of technical architects, data, security, and DevSecOps stakeholders
Coordinate priorities across development, onboarding, operations, and maintenance workstreams
Track sprint progress, delivery metrics, dependencies, and risks; escalate impediments as needed
Maintain Agile artifacts (product backlogs, sprint plans, metrics) that are accurate and audit-ready
Support PI Planning and cross-team coordination in a scaled Agile environment
Promote human-centered design, accessibility (Section 508), and DevSecOps best practices
Support release planning and alignment with federal change and security processes
Required Experience
7+ years using Agile development methodologies and proven experience in overseeing requirements development, and implementation of software and hardware solutions, systems, or products.
5+ years' proven experience in the operation and analysis of database, software implementation standards, and data retrieval methodologies.
3-5 years' experience developing requirements for client server and web application solutions, including integration capabilities and deployment options.
Preferred any certification related to agile methodologies, SAFe and Lean.
Excellent understanding of the organization's goals and objectives.
Excellent analytical and creative problem-solving skills.
Excellent written and oral communication skills.
Ability to communicate ideas in both technical and user-friendly language.
Required Education and Certifications:
Bachelor's degree in computer science/engineering or other relevant disciplines. An acceptable substitute would be an advanced degree in the same field and 2 years of experience.
Agile Safe (SAFe) Certification or Agile Certified Practitioner (ACP), Certified Scrum Master (CSM), or comparable).
$62k-94k yearly est. 9d ago
Dir Sales Support - MRI
Canon USA & Affiliates 4.6
Washington, DC job
**Dir Sales Support - MRI - req1592** The Director Sales Support serves as a national commercial leader tasked with driving revenue growth for the assigned modality. The incumbent monitors and drives pipeline activities with modality sales specialists. Additionally, the director collaborates with interdisciplinary team members for the development and deployment of sales strategies across various customer segments and including all applicable components of a broad customer solution. The individual in this role is accountable for providing feedback on programs/initiatives/competitive market insights to support the BU.
**RESPONSIBILITIES**
+ This is a remote, field based position with frequent travel, including overnights.
+ **Pay Information: $190K base salary plus target incentive.**
+ Manage a sales team of modality specialists who partner with sales colleagues across the country to drive bookings for the product line.
+ Develop, manage and grow KOL partnerships (VOC), connecting to departments within CMSU (service, product, etc.)
+ Achieve short- and long-term financial targets for the product line.
+ Develop and implement targeted new sales and upgrade programs with CMSU business units for existing customers.
+ Provides proactive analyses with applicable CMSU team members to ensure seamless delivery for high visibility installations/turnovers and engages with team to solution issues that are identified.
+ Collaborate with the BU Director in order to address legal/regulatory issues, bridge training gaps, and facilitate communications with key leaders and/or customers.
+ Strategize with field sales across markets on managing the orders and revenue forecast.
+ Support developing strategies to increase visibility and win rate and track progress.
**QUALIFICATIONS**
+ Customer orientation; Ability to provide a polished delivery in internal and external settings
+ Understanding of healthcare landscape, trends, and customer objectives
+ People management and sales leadership experience
+ Must have excellent presentation skills
+ Multi-modality expertise is a plus; Strong knowledge of applicable modality (MRI)
+ Teamwork through cross functional collaboration
+ Deal making experience; Knows how to structure a deal; Negotiation skills; Problem-Solving
+ 4 Year / Bachelor's Degree Equivalent work experience in lieu of degree
+ 10 years Senior-Level sales and management experience in Diagnostic Imaging. 15 years preferred.
+ **Pay Information: $190K base salary plus target incentive.**
\#LI-RS1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$190k yearly 60d ago
Business Sys Analyst Sr
Canon USA & Affiliates 4.6
Washington, DC job
**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams.
**RESPONSIBILITIES**
+ **Accountability**
+ Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream.
+ Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners.
+ Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
+ **Process Management**
+ Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies.
+ Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides.
+ Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents.
+ **Collaboration & Support**
+ Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner.
+ Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions.
+ Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms.
+ **Senior Role**
+ Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap.
+ Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream.
+ Lead meetings to discuss dependencies and impact of changes across all workstream.
**QUALIFICATIONS**
+ Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition.
+ Hands-on experience with **Salesforce CRM** , including:
+ Territory Management for sales alignment and coverage.
+ Account Sharing Models for visibility and collaboration.
+ Opportunity Management for pipeline tracking and forecasting.
+ Deal Approval Workflows for discounting and compliance.
+ **Salesforce CPQ (Configure-Price-Quote)** for complex pricing and quoting.
+ **Strong ERP experience required, with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.**
+ Order-to-Cash and Revenue Management modules for accurate billing and compliance.
+ Integration between CRM and ERP systems, including middleware or API-based solutions.
+ **Ability to design, configure, and optimize end-to-end Q2C workflows** across integrated platforms.
+ Familiarity with revenue recognition standards (ASC 606) and compliance considerations.
+ Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems.
+ Preference for exposure to Install Base functionality for managing assets and service entitlements.
+ Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies.
+ Excellent communication skills and the ability to develop and maintain effective internal and external working relationships.
+ Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc.).
+ Deep understanding of application structures, functions, and processes.
+ Demonstrated ability to lead complex business process reengineering efforts.
+ Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability.
+ Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions.
+ Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream.
+ **8 years minimum** with Relevant Business Analysis experience required.
+ Experience implementing enterprise-wide solutions.
+ **Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE**
\#LI-RS1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$110.7k-178.2k yearly 57d ago
Office Service Representative II
Canon USA & Affiliates 4.6
Washington, DC job
Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned.
**Responsibilities**
**CUSTOMER SERVICE**
· Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
**MAIL/PACKAGES/POUCHES**
· Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
· Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
· Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
· Log outgoing and incoming items as required and review for accuracy/completeness
**SUPPLIES/COPYING/FAXING/ADMINISTRATION**
· Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
· Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
· Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
· May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
· Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
· Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
· Performs other administrative duties from inserting, copying and photocopying to faxing as needed
**May possibly perform any of the following functions at the direction of the Site Manager:**
· Set up and maintain client's kitchen areas and conference rooms, order food and make coffee
· Provide reception work such as answering telephones, taking messages and greeting visitors
· Move boxes, supplies or furniture; replace light bulbs
· Document scanning
· Prepare outgoing items for shipping
· Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
· Additional duties as assigned
**Qualifications**
+ High school Diploma or equivalent
+ 2-5 years' experience working in a mailroom or professional office environment
+ Knowledge of metering, weighting, logging and other shipping procedures
+ Proficiency in computer skills preferred
+ Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
+ Excellent customer service, professional attitude and appearance are a must
+ Ability to work overtime & meet deadlines
**PHYSICAL DEMANDS**
+ Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking.
+ May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs
+ May occasionally lift up to 50 lbs
+ Frequent use of hand and foot controls
+ May occasionally need to climb stairs
**What We Offer:**
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
**_Come Join Our Team!_**
**Job Locations** _US-DC-WASHINGTON_
**Posted Date** _3 weeks ago_ _(1/5/2026 1:34 PM)_
**_Requisition ID_** _2025-20549_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_ **_Fixed Salary_** _USD $19.82/Hr._
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
$19.8 hourly 25d ago
Senior Lead Developer
Sharp Solutions 4.5
Washington, DC job
Senior-Lead Developer - (Key Personnel)
WORK DESCRIPTION: Provide overall solution architecture and software development/configuration leadership for the project. Lead the analysis, design, development and testing of applications to include integration of the legacy and new system to share data. Review and verify implementation of applications according to design best practices, performance, and security. Review and assist in planning and execution of data integration and migration activities. Create and implement technical process modeling, user interface designs and data modeling. Work closely with Product Owner, IT Federal Project Manager (FPM) and Federal architect to fully understand the functional and technical requirements in the case management. Actively participate and provide inputs in the major design decision. Lead the development of secure, high quality, and high performing software system functionalities. Ensure that the development team follows best coding practice. Help the development team to resolve technical questions. Establish and maintain source code/configurations. Document the project effort using Jira and Confluence.
Required Experience:
7+ years' overall software development experience using Agile development tools and methodologies.
Experience explaining and presenting technical material to senior levels of the client organization.
5-7 years' technical lead experience with experience designing and building software or software systems in Delphi environment.
Proficiency working in AWS, Windows, Linux environments.
Working knowledge of AWS native cloud services
A deep knowledge of API integration capabilities and deployment options.
At least 5 years of implementation and administration experience with the Java software in a web application hosting environment.
More than 5 years Java and SQL experience.
Experience in Tableau and document management is desired.
7+ years' experience managing software development teams supporting federal government technology projects to include compliance with FISMA standards.
Required Education and Certifications:
Preferred current Agile Safe (SAFe) Agile Certified, Certified Scrum Master (CSM), or comparable).
Certified Solutions Developer
Bachelor's degree in Computer Science/Engineering or other relevant discipline.
A minimum of 6 years of work experience may be substituted for bachelor's degree requirements.
$110k-145k yearly est. 9d ago
Field Service Technician II
Canon U.S.A 4.6
Arlington, VA job
About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products. Your Impact We're actively seeking an individual to:
- Diagnose basic mechanical, software, network, and system failures using established procedures.
- Service and repair designated equipment to Canon standards and specifications.
- Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics.
- Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.
- Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
We're looking for a dedicated individual with:
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid driver's license and acceptable driving record necessary)
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
We are providing the anticipated rate for this role: $21.50 - $31.74 hourly. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-“Dress for Your Day” attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #LI-RH1 #PM19 We can recommend jobs specifically for you! Click here to get started.
$21.5-31.7 hourly Auto-Apply 60d+ ago
Help Desk Tier 2 Mac Windows
Sharp Solutions 4.5
Reston, VA job
SSi has principals that are an integral part of the organizations characteristic and are fundamentally essential to the shaping of everyday activities that connect to our broader mission and vision. As an organization SSi is committed to: Foster a culture of innovative and out of the box thinking:
We fundamentally understand that each employee has something unique to offer to the organization. We foster a culture that nourishes innovation by empowering staff, leverages their passions, and encompasses a circle of trust where it's all about thinking of new ideas and getting good feedback.
Invest in our Resources
Employees are essential, their physical and mental well-being are pivotal to the growth of our organization. Our company culture, productivity, and overall employee happiness stem directly from how much training, responsibility, and empowerment they have within our organization. Our focus is on improving the growth of individual through education, allowing them to play central roles, so they can grow and add value to the company.
Provide solutions that are in the best interest of the customer and improve their strategic posture
We are in business to serve our customers and do what is in their best interest. Our philosophy is to offer services that are complete. We strive to provide services that do more to help the customer improve in all areas including areas that they may not have considered.
Give thoughtful considerations to our actions and their affects
We give thoughtful consideration to each other's differences and opinions. We must give our individual best to get the job done right. Everyone is accountable for their behaviors, exercising rational judgment, and giving thoughtful consideration to their professional activities and decisions.
Sharp Solutions, Inc has an immediate need for a Tier II Mac resource for a new contract Task Order for the United States Geological Survey. The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location.
JOB RESPONSIBILITIES:
Deliver on-site deskside support at the Reston, VA location.
Provide hardware and software support for Windows and Mac desktops and laptops.
Configure, test, and install printers, scanners, and network copier/printers.
Use computer images to install and configure laptops and PCs.
Ensure the latest approved BIOS and patches are applied to PCs and laptops.
Support users with file shares and permissions issues.
Track, log, and report each service request.
Perform security vulnerability patching and provide conference room support.
Carry out other duties as assigned.
Skills & Experience:
1-2 years of related experience.
Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred.
Excellent problem-solving skills.
Knowledge of Windows operating systems.
Strong experience supporting iOS and mac OS.
Working knowledge of Microsoft Office Suite.
Experience in managing Active Directory, including users, groups, and computers.
Excellent documentation, collaboration, and communication skills, both written and verbal.
Strong analytical skills and a creative, self-starting approach.
Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.
SSi is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SSi also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS are encouraged to apply.