Work From Home -Content Editor - Remote
Remote job in Madison, WI
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
Remote job in Sun Prairie, WI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Social Services Coordinator
Remote job in Whitewater, WI
💼 Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Walworth County, WI
🕒
Full-Time | M-F, First Shift | Hybrid Work Option
🌟
Make a difference in the lives of children and families!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care.
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧘 Calm Wellness App - Premium Access
🎓 Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks: Up to 2 days/week from home
📚 Qualifications
🎓 Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children and/or youth with disabilities
🌍 Bilingual fluency in Spanish is preferred but not required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
Work from Home - Need Extra Cash?
Remote job in Watertown, WI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Remote Mathematics Expert (Master's / PhD) - AI Trainer ($60-$80 per hour)
Remote job in Madison, WI
Mercor is seeking **Mathematics/Statistics Master's and PhD's** (current or graduated) for a premier project with one of the world's top AI labs.
In this role, you will contribute your subject matter expertise to a cutting-edge project involving state-of-the-art large language models. Specifically, you will help create high-quality data that will inform the future of AI innovation by coming up with difficult problems in your domain. You're a good fit if you: - Received your undergraduate degree in **US/UK/Canada/Western Europe** - Received your graduate degree (or are currently studying) at a top US/UK/Canada/Western European university - Have high **attention to detail** - Have exceptional **written and verbal communication skills** - Have excellent **proficiency in English** Here are more details about the role: - The role is ongoing starting in November and continuing with rolling applications - This phase of the project is scoped to last 1-2 months - Experts are expected to contribute 4-6 tasks per week, each taking several hours to complete - The work is flexible **(fully remote and asynchronous)** - The work will require rigorous mathematics expertise and ability to follow complex instructions With respect to pay and legal status: - You will be legally classified as an hourly contractor - You will be paid on a weekly cadence via Stripe Connect Screening Process: - You will need to complete a short AI interview and form - the whole application process should last 20-40 minutes ## **About Mercor** Mercor specializes in recruiting experts for top AI labs and is based in **San Francisco, CA**. Our investors include **Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo,** and **Jack Dorsey**. * * * Apply today and leverage your leadership and technical expertise to advance cutting-edge AI models!
Marketing Analyst - Insights and Measurements
Remote job in Madison, WI
This position plays a key role in supporting data-driven decision-making across brand, creative, and marketing initiatives.
In this role, you will partner with internal and external stakeholders and external agencies to deliver actionable insights that enhance brand performance, creative effectiveness, and customer engagement.
What You'll Do
As a Marketing Analyst, you will:
Manage relationships with market research partners, coordinating project timelines, deliverables, and contracts to ensure high-quality execution of research initiatives.
Assist in developing and analyzing quarterly brand health reports, synthesizing insights and preparing presentations for cross-functional teams and leadership.
Coordinate with third-party vendors on brand lift studies, maintaining consistency in survey design, measurement methodologies, and reporting standards.
Collaborate with creative and insights teams to conduct qualitative research, such as focus groups and concept testing, and summarize key takeaways to guide marketing strategy.
Monitor and analyze ad testing performance and market trends, identifying optimization opportunities to improve future campaign effectiveness.
Serve as a key point of contact for the refresh and utilization of customer insights, maintaining segmentation frameworks and behavioral data to support strategic planning.
Analyze creative performance metrics from marketing platforms, identifying insights that drive improvements in creative output and audience engagement.
Support marketing measurement and reporting efforts, including benchmarking, KPI tracking, monthly scorecards, and other recurring performance reports.
What it Takes
Bachelors Degree or equivalent work experience.
Minimum 2 years of related work experience.
Marketing and database experience essential.
Knowledgeable of Company products, services and marketing strategies.
Excellent communication skills, both verbal and written.
Excellent analytical skills to include working knowledge of complex statistical analysis, spreadsheets and database applications.
Ability to work independently.
For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs.
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist Sr.
Thank you for your interest in Sentry!
Katelynne Rivera
...@Sentry.com
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
IT Category Manager--Madison, WI (hybrid)
Remote job in Madison, WI
Job Title: Category Manager
Location: Hybrid preferred - Madison, WI (3 days onsite ideal). Candidates in Milwaukee, Chicago, Iowa, or Minnesota preferred. Remote considered if necessary. Duration: 6 months, with possible extensions.
About the Role
The Category Manager will lead the development and execution of category strategies for high-spend and complex IT categories. This role focuses on IT-related sourcing and vendor management, including professional services, infrastructure, cybersecurity, hardware, and telecom. The ideal candidate will be a strategic thinker who can influence category direction, collaborate with IT and business stakeholders, and navigate a dynamic environment.
Key Responsibilities
Develop and implement category management strategies for assigned IT categories.
Collaborate with IT stakeholders to align sourcing strategies with enterprise service delivery models.
Manage vendor selection, performance, and contract negotiations for IT professional services.
Monitor market trends to identify opportunities and risks.
Establish and track category targets, driving cost savings and risk mitigation.
Apply strategic sourcing methodologies and manage RFx processes.
Identify and implement value-generating opportunities (e.g., savings, efficiencies).
Foster strong supplier relationships and communicate expectations internally.
Adapt category strategies to changing business needs and resolve supplier issues.
Support organizational rollout of category management practices.
Lead multiple projects simultaneously in a fast-paced environment.
Present regularly to internal and external stakeholders.
Required Qualifications
Bachelor's degree in Supply Chain, Finance, Business, or related field.
7+ years of experience in IT category management, supply chain, or related disciplines.
Proven experience managing IT categories (professional services, managed services, technology consulting).
Strong negotiation and contract management skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Authorized to work in the U.S. without sponsorship.
Preferred Qualifications
3+ years of experience with ERP systems (e.g., SAP).
Experience in sourcing transformation and change management.
Ability to communicate complex information to diverse audiences.
Background working with large-scale partners and global process outsourcing.
Additional Details
Ability to travel up to 15% (may include overnight/weekend).
Regular and reliable attendance required.
Ability to adapt to rapidly changing priorities and operate with autonomy.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
Remote job in Madison, WI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Remote Utility Management Nurses (Insurance Coding & Revenue Management) - AI Trainer ($45-$75 per hour)
Remote job in Madison, WI
We're seeking experienced **Utility Management Nurses** to support a client's healthcare product development by leveraging expertise in **insurance coding and hospital revenue management workflows**. This role involves collaborating with hospital systems to align medical documentation with insurance policies, ensuring accurate coding and optimal reimbursement outcomes. ### **Key Responsibilities** - **Insurance Coding & Revenue Cycle Alignment:** Review, audit, and optimize insurance coding practices across hospital systems to ensure compliance and maximize reimbursement accuracy. - **Workflow Analysis:** Evaluate existing revenue management workflows and recommend improvements tailored to client's AI-driven documentation tools. - **Clinical Data Interpretation:** Translate complex clinical notes into standardized coding formats (ICD-10, CPT, HCPCS) aligned with payer policies. - **Policy Matching:** Assess coding accuracy against insurance guidelines and payer documentation requirements. - **Product Development Collaboration:** Work closely with client's engineering and product teams to refine AI models that automate or assist with medical coding and documentation. - **Compliance & Quality Assurance:** Ensure alignment with HIPAA, CMS, and payer-specific coding regulations. ### **Required Qualifications** - **Licensure:** Registered Nurse (RN) or equivalent clinical background. - **Experience:** Minimum 3-5 years in **medical coding**, **clinical documentation improvement (CDI)**, or **revenue cycle management**. - **Certifications:** CPC, CCS, or CRC certification preferred. - **Domain Expertise:** Familiarity with **hospital billing systems**, **payer policy interpretation**, and **coding audit procedures**. - **Analytical Skills:** Strong understanding of clinical documentation standards and payer logic. - **Tech Savvy:** Comfortable working with EHR systems (Epic, Cerner, Meditech) and documentation review software. ### **Preferred Qualifications** - Experience working within **hospital revenue integrity teams** or **insurance utilization management**. - Exposure to **AI-powered healthcare documentation tools** or **automated coding systems**. - Ability to identify and flag edge cases or policy exceptions in automated workflows. - Strong collaboration skills with cross-functional (engineering, compliance, and data) teams. ### **Engagement Model** - **Contract / Part-time (Remote/In person)** - Flexible hours with collaboration during U.S. business hours. In person in San Francisco is a plus
Remote Product Tester - $45/hr + Free Products - Start Now!
Remote job in Maple Bluff, WI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Inbound Virtual Customer Service Agent
Remote job in Madison, WI
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************
Maternal Mortality Epidemiologist II
Remote job in Madison, WI
Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders.
**About the Role**
We are seeking a **Maternal Mortality Epidemiologist II** to support our federal client. The Maternal Mortality Epidemiologist II will provide epidemiology expertise and support for the agency's surveillance systems on an ongoing basis.
This is a fully remote position. Candidates must reside in the United States.
**Responsibilities**
+ Contributes to maternal mortality data analyses to improve the use of surveillance and program data that advances analytic approaches to understanding characteristics of and prevention opportunities for addressing pregnancy-related deaths
+ Contributes to maternal mortality data analyses to improve understanding of characteristics of and prevention opportunities for addressing pregnancy-related deaths and draft dissemination products (e.g., manuscripts, reports, presentations).
+ Participates in project-related meetings and calls.
+ This description does not encompass all tasks; employees may perform other related duties as required.
Requirements
**Required Experience and Skills**
+ At least 2 years of related professional experience, with direct experience in data analysis, required.
+ Highly detail-oriented, works well within a diverse team, demonstrates a high degree of initiative and flexibility to adapt to shifting priorities.
+ Ability to communicate effectively, positively, and professionally.
+ Intermediate proficiency in data management and analysis using SAS or R.
+ Ability to prioritize activities when under tight deadlines.
+ Excellent written and verbal communication skills.
+ Ability to pass required Federal background screening and obtain and maintain both government clearance.
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
**Education and Training**
+ Master's degree with a concentration in epidemiology, biostatistics, or a closely related discipline.
**Physical Requirements**
+ Prolonged periods of sitting at a desk and working on a computer. May need to lift 25 pounds occasionally.
**Who We Are**
Tanaq Support Services (TSS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.
**Our Commitment to Non-Discrimination**
Tanaq Support Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify.
If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
**Notice on Candidate AI Usage**
Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com.
**To view and apply for this position visit us at:**
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Medicare Customer Service Manager (HH & H)
Remote job in Madison, WI
Role Snapshot
Our Medicare Customer Service Manager (HH & H) will lead a customer service team of roughly 20 members which includes 3 direct reports and focuses on delivering exceptional service. As a manager the primary role is to direct day-to-day operations, develop staff, and drive performance excellence through the implementation of strategic initiatives, policies, and procedures. Departmental expectations include ensuring compliance with CMS requirements, achieving Quality Assurance Surveillance Plan (QASP), Award Fee metrics, maintaining high levels of service accuracy, efficiency, and stakeholder satisfaction. This is a critical role that directly impacts our organization's success in meeting contractual obligations and maintaining a trusted partnership with CMS, while serving as a leadership anchor within the customer service department.
Salary Range
$85,000 ~ 110,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may foll outside of this range.
Work Location
We are open to remote work in the following approved states:
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin
How do I know this opportunity is right for me? If you:
Possess experience working with Medicare specifically in the Home Health and Hospice space.
Have planned, organized, managed, and evaluated the day-to-day operations of a customer service team.
Can ensure operational effectiveness and alignment with departmental priorities and service expectations.
Excel at working in a highly compliant environment while complying with company policies and practices as well as CMS directives.
Have maintain regulatory and contractual adherence through consistent oversight in previous roles.
Would enjoy monitoring the performance of the department to ensure established goals and CMS requirements are met while tracking and responding to key performance indicators to ensure operational and quality targets are consistently achieved.
Can partner with internal departments to share information, identify cause and effect, and implement methods to optimize performance levels.
Like to collaborate with teams to make improvements and resolve systemic issues.
Have developed, implemented, and continuously improve customer service processes to ensure operational efficiency.
Enjoy building strong relationships with internal customers and CMS that foster trust, transparency, and open communication to support ongoing collaboration and alignment.
Can ensure adherence to regulatory guidelines (i.e., HIPAA, CMS) when providing information and service to members and providers.
Minimum Qualifications
Bachelor's Degree in related field or equivalent post high school and/or related work experience.
5 or more years of experience in customer service, claims processing, or outreach.
2 or more years of supervisory/team lead experience in Medicare Part A, Part B, or Home Health and Hospice operations.
Extensive knowledge of Medicare Part A, Part B and/or Home Health and Hospice program guidelines.
Excellent verbal and written communication skills with the ability to effectively explain complex information.
Strong analytical, problem-solving, and organizational skills with the ability to manage multiple processes simultaneously and meet strict deadlines.
Demonstrated leadership and team-building capabilities.
Ability to identify, prioritize and drive work efforts that result in more efficient operations through innovation or process improvement.
Ability to work in a complex, rapidly evolving environment with multiple internal and external stakeholders.
Proficient in call center and workforce management technology tools such as CRM or OnBase.
Preferred Qualifications
CMS knowledge of the Home Health and Hospice program.
Knowledge of call center operations and workforce management technology tools.
MAC contractor experience with FISS, MCS and CRM systems used for Home Health and Hospice.
Remote Work Requirements
Wired (ethernet cable) internet connection from your router to your computer
High speed cable or fiber internet
Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at **********************
Please review Remote Worker FAQs for additional information
Benefits
Remote and hybrid work options available
Performance bonus and/or merit increase opportunities
401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
Competitive paid time off
Health insurance, dental insurance, and telehealth services start DAY 1
Professional and Leadership Development Programs
Review additional benefits: (*******************************************************************
Who We Are
WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.
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This position supports services under Centers for Medicare & Medicaid Services (CMS) contract(s). As such, the role is subject to all applicable federal regulations, CMS contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. CMS contractors and their personnel are subject to screening and background investigation prior to being granted access to information systems and/or sensitive data to safeguard government resources that provide critical services.
Data Analyst - Enterprise Solutions
Remote job in Madison, WI
Do you have a passion for problem solving and a desire to drive meaningful change in the industry? If so, we invite you to join our dynamic Enterprise Data Warehouse Team as a Data Analyst - Enterprise Solutions at Quartz, a provider-sponsored health plan dedicated to improving the health and well-being of our communities.
The Data Analyst - Enterprise Solutions will partner with business resources to evaluate data needs and translate into deliverables for internal users and analytics applications as well as external entities including third party data feeds, regulatory, and governmental data needs.
The Data Analyst - Enterprise Solutions will use the following skills:
Source to target documentation
Intermediate knowledge of SQL and analytical software
Apply data warehousing principles to load a data warehouse or provision data to third parties
Apply healthcare domain knowledge when partnering with business resources to determine data needs
Benefits:
Work in new cloud-based data architecture leveraging snowflake and Azure environment.
Work directly with internal and third-party business users to develop data solutions for the organization's growing analytic needs.
Starting salary range based upon skills and experience: $77,200 - $90,000 plus total rewards package
Responsibilities
Collaborate with business users, external vendors and/or government entities to obtain data requirements for new analytics applications and data feeds or enhancement of existing products.
Uncover appropriate sources of data for proposed application or data warehousing extension profiling data to ensure fitness for business purpose.
Coordinate business requirements for the data and provide consultation to internal stakeholders to support their data needs.
Understand source and target data structures, using standard data tools to review required data and fully profile the data to analyze its ability to meet the business needs.
Complete impact assessments and ad hoc analyses to ensure that production issues and other reported deficiencies are adequately understood and resolved by updating requirements.
Translate requirements into technical requirement specifications, appropriately documenting the solution via Report Specifications, Data Flow Diagrams, and Source to Target (STT) documents.
Qualifications
Bachelor's Degree with 2+ years of relevant work experience
OR associate degree with 5+ years of relevant work experience
OR high school equivalency with 8+ years of relevance work experience
Strong communication skills with a passion for bridging the gap between business and technical users
Data analysis experience with an emphasis on loading a data warehouse or provisioning the data to third parties
Experience with source to target documentation
Excellent documentation and written communication skills
Domain knowledge (healthcare, EHS, managed care, Medicare, etc.)
Intermediate knowledge of SQL, analytical software, query tools
Intermediate knowledge of data warehousing principles including provenance, lineage, etc. and applies best practices
Ability to manage multiple projects simultaneously, work independently, under pressure, and be adaptable to change
Must be inquisitive and seek answers to complex questions without being prompted
Create strong relationships and provide positive experiences for internal partners
Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.
We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.
Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.
#LI-DNI
Auto-ApplyRemote Open Source Developers - AI Trainer ($90-$120 per hour)
Remote job in Madison, WI
We're looking for **open-source contributors** and **experienced engineers** who understand how to review, maintain, and troubleshoot live repositories.
### **Who You Are** - An **open-source developer or maintainer** who has contributed to or reviewed code in live repositories - Comfortable reasoning about Git at a deep level - Adept at debugging repository states and fixing broken histories without data loss ### **Preferred Qualifications** - 3+ years of software engineering experience in open-source, backend, or DevOps roles - Demonstrated history of contributions on **GitHub, GitLab, or other OSS platforms** - (Bonus) Experience in **code review** or **AI/LLM model evaluation** ### **Why Join** - Turn your open-source experience into valuable, high-impact data - Fully remote, flexible work, with competitive compensation
Remote Telemedicine Physician - Men's Hormone Specialist (MD/DO)
Remote job in Madison, WI
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
Auto-ApplyRemote Freelance Content Writer
Remote job in Madison, WI
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Veterinary Student Representative
Remote job in Madison, WI
Hometown Veterinary Partners (HVP) is on a mission to empower veterinarians. We heard the concerns of veterinary professionals and we set out to change that. We are building a community where your viewpoints and visions are heard no matter what your role. Veterinarians are empowered to build the careers they want, practicing at the highest level, with the opportunity to build equity without investing their own money.
Position Overview:
Hometown Veterinary Partners (HVP) is seeking motivated and passionate veterinary students to join our team as Veterinary Student Representatives. This role is an excellent opportunity to gain hands-on experience, expand your professional network, and contribute to the veterinary community. The Veterinary Student Representative will serve as a liaison between Hometown Veterinary Partners and veterinary students at their university. This role involves promoting HVP's values, services, and opportunities, while providing valuable insights and feedback from the student community. Representatives will participate in various events, assist with marketing efforts, and help foster a strong relationship between the company and future veterinarians.
How you'll be making an impact
Represent Hometown Veterinary Partners at campus events, career fairs, and student organization meetings.
Assist in organizing and hosting events such as informational sessions, workshops, and webinars.
Provide feedback and insights on student interests, concerns, and trends to help shape company initiatives.
Engage with students through social media and other digital platforms to raise awareness about Hometown Veterinary Partners.
Learn, share with HVP, and adhere to all rules and regulations for their college of veterinary medicine as it relates to corporate campus presence and events
Identify and regularly communicate with appropriate deans, faculty, office of academic and student affairs, career counselors, and student representatives, to understand opportunities for HVP support and connections.
Participate in representative meetings and training sessions to stay informed about company updates and initiatives.
Collaborate with the marketing team to create and distribute promotional materials on campus.
Serve at a point of contact for students interested in learning more about Hometown Veterinary Partners and opportunities.
What makes you a great fit?
Currently enrolled in
AVMA Accredited Program (Doctor of Veterinary Medicine or Similar)
.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Enthusiasm for representing Hometown Veterinary Partners and promoting its values.
Previous experience in a leadership or ambassador/representative role is a plus.
Proficient in using social media platforms for promotional purposes.
Ability to remain in role for 1 school year with the option for continuation based on mutual review at the school years end.
What we offer:
$1,500 Annual Stipend, paid in 2 installments.
Gain valuable experience and insights into the veterinary industry.
Expand your professional network by connecting with industry leaders and professionals.
Opportunity to develop leadership and communication skills.
Access to exclusive Hometown Veterinary Partners events, resources, and opportunities.
Potential for future employment or externships with Hometown Veterinary Partners.
Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Hometown Veterinary Partners
Founded in 2023, Hometown Veterinary Partners is on a mission to empower veterinary professionals by building modern, local hospitals rooted in Culture, Community, and Collaboration. We believe in supporting our veterinary professionals, while providing the resources and infrastructure to help them thrive.
Auto-ApplyFlex Sales Fair Consultant - Work from Home
Remote job in Windsor, WI
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started…
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
Qualifications
Knowledge, Skills, and Abilities:
Sales Acumen:
Understanding of sales techniques, negotiation skills, and closing strategies.
Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
Ability to build and maintain strong relationships with customers.
Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
Strong time management skills and ability to prioritize tasks effectively.
Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
Time Type:Full time Job Type:Regular SeasonalJob Family Group:SalesLocation Region/State:FloridaEEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision
Auto-ApplyCustomer Onboarding Manager
Remote job in Madison, WI
Job DescriptionWe're Changing the Rentals Industry
We're a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.'s largest rental marketplaces, Rentable has since expanded its portfolio to include two high-growth products: Daylight, our Revenue Management solution, and Explore, our analytics and portfolio intelligence platform.
We're a 100% remote team of 100+ employees across the U.S. We operate on a strict no a**holes policy and have built a community of high-performing people who take our work seriously but not ourselves.
While we've raised $30MM+ from world-class investors, we're profitable, well-capitalized, and have an indefinite runway. We pride ourselves on achieving rapid growth without burning capital.
If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.
The Role
As an Onboarding Manager - Daylight, you'll lead high-impact implementations of Rentable's revenue management platform and help define how Daylight onboarding operates at scale. You'll manage each engagement from kickoff through go-live and transition to Customer Success, ensuring customers achieve time-to-value quickly and confidently.
Daylight is a technically complex product that sits at the center of a customer's pricing and operational workflows. This role requires a higher-level operator who can navigate product nuance, guide customers through data and configuration decisions, and build repeatable onboarding processes as we grow. You'll serve as a trusted advisor for customers and a key internal partner to CS, Product, and Support, shaping the onboarding playbook as the function matures.
Responsibilities
Own and lead end-to-end onboarding for new Daylight customers, from project kickoff through go-live and handoff to the CSM, ensuring a smooth, high-confidence launch.
Drive technical and operational readiness, guiding customers through data validation, configuration, integrations, and platform setup required for revenue management workflows.
Act as a senior subject matter expert on Daylight and multifamily revenue management concepts (pricing strategy, comps, occupancy/availability dynamics, constraints, seasonality, etc.).
Design, build, and refine scalable onboarding processes-templates, milestones, documentation, enablement artifacts, and customer best practices.
Identify recurring friction points in implementation and partner with Product/Support/CS to resolve root causes and improve the customer experience.
Manage multiple complex implementations simultaneously, coordinating stakeholders across customer teams and Rentable functions.
Set clear expectations and timelines for customers, proactively surface risks, and keep projects moving to completion.
Support internal teams with Daylight expertise, including troubleshooting, playbook contribution, and internal enablement.
Track onboarding progress and outcomes in CRM/project tools, using data to improve performance and forecast capacity.
Qualifications
6+ years in SaaS onboarding/implementation, customer success, or customer-facing technical project management, ideally with complex data products.
Multifamily industry experience strongly preferred, especially revenue management, pricing, leasing/operations, or multifamily proptech.
Demonstrated success building onboarding or implementation processes from scratch or significantly improving/scaling existing ones.
Ability to operate effectively in ambiguity and rapid change-comfortable creating structure where none exists.
Strong technical aptitude: able to diagnose data/configuration issues, translate technical concepts to customers, and partner efficiently with Product/Engineering.
Proven project leadership skills and experience running multiple concurrent customer implementations.
Excellent communication, stakeholder management, and documentation discipline.
Experience with Salesforce, Asana (or similar PM tools), and data-driven workflows.
Bachelor's degree or equivalent professional experience.
Nice to Have
Direct experience supporting or implementing revenue management systems in multifamily.
Experience scaling CS/Implementation functions in a high-growth SaaS environment.
Familiarity with property management systems, pricing tools, integrations, and housing market dynamics.
Why Rentable
100% remote workplace
Competitive Compensation
Flexible Vacation Policy
Medical, Dental, and Vision Insurance
100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program
401k Program
No A**hole policy
If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.