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Loan assistant vs loan services representative

The differences between loan assistants and loan services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a loan assistant and a loan services representative. Additionally, a loan services representative has an average salary of $38,603, which is higher than the $36,962 average annual salary of a loan assistant.

The top three skills for a loan assistant include customer service, loan applications and mortgage loans. The most important skills for a loan services representative are customer service, loan payments, and outbound calls.

Loan assistant vs loan services representative overview

Loan AssistantLoan Services Representative
Yearly salary$36,962$38,603
Hourly rate$17.77$18.56
Growth rate-3%-3%
Number of jobs8,92385,475
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 47%
Average age4242
Years of experience44

What does a loan assistant do?

Loan assistants act as support primarily to loan officers in preparing, reviewing, and verifying account documentation pertinent to loans. Also, ensuring the completeness of the loan files and that all collateral has been properly secured. In addition, loan assistants update collateral values on commercial and residential real estate loans as assigned by senior management. They stay within the guidelines established by bank policy and maintain the highest level of confidentiality with all information obtained.

What does a loan services representative do?

A loan service representative is responsible for communicating and interacting with clients and serves as a back-up or reliever in a company. They are the first person that the client must go through if they want to apply for a loan. Loan representatives monitor and ensure that all data and information is properly documented using a loan processing system. Also, they are the ones who inspect and verify if a company is complying with the transaction rules as well as the loan procedures and regulations.

Loan assistant vs loan services representative salary

Loan assistants and loan services representatives have different pay scales, as shown below.

Loan AssistantLoan Services Representative
Average salary$36,962$38,603
Salary rangeBetween $28,000 And $47,000Between $15,000 And $98,000
Highest paying CityOlympia, WABaltimore, MD
Highest paying stateWashingtonNew York
Best paying companyUniversity of California, BerkeleyJersey Shore State Bank
Best paying industryFinanceFinance

Differences between loan assistant and loan services representative education

There are a few differences between a loan assistant and a loan services representative in terms of educational background:

Loan AssistantLoan Services Representative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Loan assistant vs loan services representative demographics

Here are the differences between loan assistants' and loan services representatives' demographics:

Loan AssistantLoan Services Representative
Average age4242
Gender ratioMale, 18.2% Female, 81.8%Male, 26.8% Female, 73.2%
Race ratioBlack or African American, 12.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 7.4% White, 60.2% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 7.1% White, 59.4% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between loan assistant and loan services representative duties and responsibilities

Loan assistant example responsibilities.

  • Keep the ATM balance and fill.
  • General teller duties, responsible for balancing cash drawer, ATM, vault.
  • Background in commercial real estate lending, A/R lending, SBA, construction loans, and consumer lending.
  • Iprocess all NSF returns including and not limit to checks, ACH, chargebacks and all cash items.
  • Request and work with all SBA offices for loan documents as needed for disputes or proof of debt request.
  • Support streamlined document management for residential mortgage origination company.
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Loan services representative example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Track, compile, and send HUD and VA binders off to respective government agency.
  • Approve final numbers on HUD closing contract, turn in final sign contract to lender for funding.
  • Provide research support functions to management and sales representatives on check copies, ACH maintenance and speed-pay income.
  • Complete address changes, respond to emails, opt out requests, return mail, ACH inquiries and enrollment.
  • Provide internal and external customers with require foreclosure documents while meeting require deadlines.
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Loan assistant vs loan services representative skills

Common loan assistant skills
  • Customer Service, 19%
  • Loan Applications, 9%
  • Mortgage Loans, 7%
  • Financial Statements, 5%
  • Order Appraisals, 5%
  • Data Entry, 4%
Common loan services representative skills
  • Customer Service, 24%
  • Loan Payments, 19%
  • Outbound Calls, 4%
  • Escrow Accounts, 4%
  • Mortgage Loans, 3%
  • ACH, 2%

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