Founded in 1935, the Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. For over 85 years, we've developed scalable, innovative, and potentially disruptive solutions to some of society's most pressing needs. We provide educational services, vocational training in high-growth labor industries, behavioral health services, and skill-building programs to every age group, all of which are meant to help people achieve long-term self-sufficiency.
We are committed to improving the economic and social well-being of the impoverished and disadvantaged. Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth .
A DAY IN THE LIFE OF A STUDENT LOAN COORDINATOR
As a Student Loan Coordinator with our financial aid office, you are responsible for overseeing student loan counseling sessions and monitoring compliance to ensure the lowest possible default rates. You track withdrawal and graduation dates for current borrowers to fulfill exit counseling requirements. On a regular basis, you communicate with student borrowers, lender services, and guarantee agencies concerning application status, enrollment status, and default aversion information. You also monitor default prevention efforts for active CDRs and send loan disbursement notifications to students.
Additionally, you conduct student presentations for outreach activities, such as financial literacy or entrance and exit counseling. Keeping up to date on federal laws and procedures, you attend financial aid training and workshops as well as implement changes in loan policies per federal regulations. You also serve as a school liaison between students, campus administrative offices, and third parties, including loan servicers and the Department of Education, while paying extra attention to at-risk borrowers. Your work helps our students achieve their educational goals, and it brings you great satisfaction to know that your financial position with our school impacts others in such a big way!
QUALIFICATIONS FOR A STUDENT LOAN COORDINATOR
- Associate degree OR equivalent work experience
- 2+ years of experience working at an educational institution
- Ability to navigate computer software, including Microsoft Office and internal databases
- Ability to embrace diversity and inclusion as well as perform in a multicultural environment
- Excellent customer service skills
- Covid-19 vaccination
Do you have exceptional communication and interpersonal skills? Are you highly organized and attentive to detail? Can you handle confidential information with discretion? Are you able to effectively assess and resolve issues? Can you establish and maintain strong working relationships with staff and the public? If yes, you might just be perfect for this school financial position with our human services nonprofit!
WORK SCHEDULE FOR A STUDENT LOAN COORDINATOR
This full-time educational position with our financial aid office works the day shift during school hours .
ARE YOU READY TO JOIN OUR HUMAN SERVICES TEAM?
If you feel that you would be right for this financial aid job with our human services nonprofit, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!
Location: 11101
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