Consumer Loan Servicing Specialist
Loan processor job in Richmond, VA
Job Description
ROLE PURPOSE
The Consumer Loan Servicing Specialist is responsible for assisting members with loan questions, Payment Protection, GAP, CPI, Warranties, vehicle titles, credit bureau disputes, account research, adjustments and corrections, member requests under SCRA and other centralized loan servicing requests as assigned.
ESSENTIAL POSITION FUNCTIONS
Monitors collateral with DealerTrack to ensure that the credit union's lien position has been perfected.
Provides payoff statements and processes payments, payoffs and returned payments.
Scans, files and records receipt of collateral documentation.
Processes release of collateral for paid loans.
Reconstructs, corrects, and modifies loans as needed.
Disburses loan proceeds for electronically signed and/or out of state loans.
Calculates loan terms, rate, amount financed and payment amount with all eligible insurance coverage(s).
Monitors and administers the collateral protection insurance program (CPI) on loans missing proper proof of insurance coverage as well as adjustments, refunds and waivers.
File and monitor claims for GAP protection for members as needed.
Works with members and their insurance companies in the event collateral is determined to be a total loss. Confirm insurance settlements are properly valued.
Processes all credit bureau disputes and makes changes to the E-Oscar system as necessary.
Follows procedures for closed account maintenance.
Maintains in-depth knowledge of loan and ancillary products and related processes.
Maintains knowledge of in and out of state title process for autos, boats, and recreational vehicles.
Maintains a strong understanding of the necessity and purpose of each loan document for all loan types and the ability to answer member questions regarding each document.
Comply with all state and federal regulations, credit union policies, procedures, and guidelines to protect the credit union, its members and their assets.
Actively participates in all branch and staff meetings to maintain awareness of organizational issues, promotional campaigns, stays current on policies, procedures, compliance and makes suggestions for improvement.
Works to increase knowledge, technical skills and professional development through available internal and external sources.
Works as a member of the Argent Credit Union team to ensure achievement of the credit union's mission and goals.
Maintains a professional work environment and businesslike appearance.
Perform additional duties and responsibilities as deemed appropriate.
Loan Processor
Loan processor job in Richmond, VA
If you're a bright, energetic individual who's customer-focused and dedicated to the success of your team, we'd love to talk to you. As a Loan Processor for NVR Mortgage, you will work directly with our homebuying customers from Ryan Homes, NVHomes and Heartland Homes. You will impact the lives of our customers while working in an environment of respect, empowerment, and professional development. Your customer service expertise and financial background will allow you to help families purchase high quality homes in your community. You will act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
This position is based on-site in our NVR mortgage offices.
Primary Responsibilities
* Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
* Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
* Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
* Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
* Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department
Qualifications
* Excellent customer service, and strong oral and written communication skills
* Strong organization skills, attention to detail, and ability to multi-task
* At least 2 years of experience processing loans, preferred
* Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred
Life at NVR
As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is a Top 5 US homebuilder and Fortune 500 company that has been helping families build their happily ever after since 1948. We are committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. All of our roles at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who share their knowledge, provide career guidance and encourage your success.
View more about our exceptional culture and comprehensive benefits at ****************************
We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.
Senior Process Control
Loan processor job in West Point, VA
Process Control Engineer - West Point, VA The opportunity: The Process Control Engineer position: provides technological and engineering expertise for the implementation of new process control technology and equipment; evaluates and resolves problems with existing process control systems utilizing vendor and/or mill maintenance support when necessary; designs and programs changes to the existing process control systems as needed. This position ensures the control systems are properly deployed to provide the greatest return on investment regarding production, costs, quality as well as safe and environmentally sound operations.
The Process Control Engineer reports to the E&I Maintenance Superintendent.
How you will impact WestRock:
* Utilizes modern process control theory to design and configure systems on new and existing processes.
* Assists project engineers and managers in the planning, development, and implementation of capital projects.
* Engages in development of short and long-term planning of system upgrades and migrations.
* During project design, assists with coordinating the development of control logic and system configuration between the Operating Department and control system suppliers. Participate in factory checkout of equipment prior to delivery to confirm design and functionality.
* Writes operator training manuals and assists with control system operator training.
* Generates procedures used by Maintenance, Operations, and peers.
* Works closely with Operations and Engineering personnel to develop job scopes. Write functional specifications for vendor use in quotations.
* Maintains a strong emphasis on process improvement projects -- customer focused innovations, cost saving improvements, process optimization, etc.
* Utilizes a proactive approach and project skills to develop solutions to short- and long-term issues.
* Designs and implements control system logic based on process knowledge, applicable safety and environmental requirements, operational need, and maintenance requirements that provide clearly defined benefits.
* Works closely with Maintenance and Operations to identify and resolve issues.
* Leads troubleshooting efforts of systems and processes. Helps promote technical skills in EI technicians.
* Manage and direct consultants, contractors, and vendors during controls related projects.
* As part of the Process Control team, shares in the responsibility of providing weekend and off-hour availability to support Process Control and IT mill needs as well as startup support from planned and unplanned shutdowns.
* Adheres to all mill safety rules, participates in or may lead safety programs and meetings with the goal of improving safety at the mill. Supports the mill behavior-based safety program.
* Maintains mill-wide data historian (OSIsoft Pi) and related interfaces.
* Evaluates, troubleshoots, and maintains system hardware.
* Perform other duties as assigned.
What you need to succeed:
* B.S. Degree in Chemical or Electrical Engineering is preferred, other engineering degree acceptable with adequate DCS, PLC and HMI application experience.
* Minimum of five years of industrial experience preferred with degree or 10 years plus of industrial experience in DCS, PLC and HMI applications would be required with two-year degree or equivalent military experience.
* Strong knowledge of field instrumentation, control devices, and motor controls required.
* Process control experience within with paper industry experience preferred.
* Strong troubleshooting skillset for evaluating root cause and addressing technical issues with long term solutions in mind.
* Experience with Honeywell TDC, Honeywell Experion, Valmet, Rockwell & Modicon DCS & PLC Systems
* Experience with AC and DC variable speed drives.
* Strong computer skills including systems deploying VMWare.
Process Control Engineer, continued
* Experience with Ethernet networks including configuration of switches, routers and VLANs.
* Experience with Industrial Communication Protocols including Modbus TCPIP and Ethernet IP.
* Experience with control loop tuning and performance evaluation tools.
* Strong written and verbal communication skills.
* Results oriented individual capable of handling projects individually, yet able to work efficiently in a highly team-oriented environment.
* Ability to drive large scale control system projects from concept to commissioning.
* Additional skills needed: self-directed, flexible, self-learner, multitasking, results driven, safety focused.
* SharePoint / PowerApps / Flow knowledge a plus
What we offer:
* Corporate culture based on integrity, respect, accountability, and excellence
* Comprehensive training with numerous learning and development opportunities
* An attractive salary reflecting skills, competencies, and potential
* A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Contracts Processor
Loan processor job in Williamsburg, VA
Job DescriptionJoin Vacatia and Redefine the Guest Experience Across Hospitality & Ownership
Vacatia is transforming the vacation ownership and rental industry by blending hospitality, technology, and design to create smarter, more connected experiences. We're building the next generation of travel lifestyle products - and we're looking for driven, relationship-focused sales professionals to help us grow.
We're looking for a detail-oriented, organized Contracts Clerk who will ensure accurate, timely, and compliant processing of vacation ownership contracts, supporting both the sales and operations teams.
Why You'll Love Working at Vacatia
Build the Future: Play a key role in supporting the smooth execution of vacation ownership agreements, ensuring a seamless experience for guests and owners.
Impact That Matters: Directly contribute to operational efficiency, regulatory compliance, and customer satisfaction by managing contracts with precision.
Innovation at Scale: Work closely with sales, operations, and legal teams using modern systems and tools to streamline contract processing and reporting.
Autonomy and Ownership: Take ownership of your workflow, manage multiple contracts simultaneously, and maintain high standards of accuracy and timeliness.
Culture of Growth: Join a collaborative, people-first environment that values learning, mentorship, and recognition for high-quality work.
Compensation & Benefits
Weekly pay
Paid training
Paid Time Off
Health, Dental, Vision Insurance
401(k) with company match
Life & AD&D Insurance
Wellness Program & EAP
Employee discounts (Tickets at Work, Perks at Work)
Education Assistance Program
Your Impact
Process and review contracts for accuracy, completeness, and compliance with Vacatia's policies and industry regulations.
Collaborate with sales and operations teams to ensure timely execution and delivery of ownership agreements.
Identify discrepancies or potential issues and proactively resolve them to maintain smooth workflows.
Maintain organized records and track metrics related to contract processing and performance.
Champion teamwork and cross-functional support, contributing to an efficient and reliable contract management process.
What You Bring
1+ years of experience in contracts administration, document management, or a related role, preferably in timeshare, hospitality, or real estate.
Proven track record of accurate, timely contract processing and attention to detail.
Strength in organization, communication, and problem-solving, with the ability to manage multiple priorities.
Ability to work collaboratively across teams, follow procedures meticulously, and maintain confidentiality.
Experience with CRM or contract management systems preferred.
Join Us
If you're ready to inspire travelers, drive meaningful results, and help redefine the future of vacation ownership, we'd love to hear from you. Your next chapter starts here at Vacatia.
Senior Process Control
Loan processor job in West Point, VA
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Process Control Engineer - West Point, VA
The Opportunity
The Process Control Engineer position: provides technological and engineering expertise for the implementation of new process control technology and equipment; evaluates and resolves problems with existing process control systems utilizing vendor and/or mill maintenance support when necessary; designs and programs changes to the existing process control systems as needed. This position ensures the control systems are properly deployed to provide the greatest return on investment regarding production, costs, quality as well as safe and environmentally sound operations.
The Process Control Engineer reports to the E&I Maintenance Superintendent.
How You Will Impact WestRock
* Utilizes modern process control theory to design and configure systems on new and existing processes.
* Assists project engineers and managers in the planning, development, and implementation of capital projects.
* Engages in development of short and long-term planning of system upgrades and migrations.
* During project design, assists with coordinating the development of control logic and system configuration between the Operating Department and control system suppliers. Participate in factory checkout of equipment prior to delivery to confirm design and functionality.
* Writes operator training manuals and assists with control system operator training.
* Generates procedures used by Maintenance, Operations, and peers.
* Works closely with Operations and Engineering personnel to develop job scopes. Write functional specifications for vendor use in quotations.
* Maintains a strong emphasis on process improvement projects -- customer focused innovations, cost saving improvements, process optimization, etc.
* Utilizes a proactive approach and project skills to develop solutions to short- and long-term issues.
* Designs and implements control system logic based on process knowledge, applicable safety and environmental requirements, operational need, and maintenance requirements that provide clearly defined benefits.
* Works closely with Maintenance and Operations to identify and resolve issues.
* Leads troubleshooting efforts of systems and processes. Helps promote technical skills in E\I technicians.
* Manage and direct consultants, contractors, and vendors during controls related projects.
* As part of the Process Control team, shares in the responsibility of providing weekend and off-hour availability to support Process Control and IT mill needs as well as startup support from planned and unplanned shutdowns.
* Adheres to all mill safety rules, participates in or may lead safety programs and meetings with the goal of improving safety at the mill. Supports the mill behavior-based safety program.
* Maintains mill-wide data historian (OSIsoft Pi) and related interfaces.
* Evaluates, troubleshoots, and maintains system hardware.
* Perform other duties as assigned.
What You Need To Succeed
* B.S. Degree in Chemical or Electrical Engineering is preferred, other engineering degree acceptable with adequate DCS, PLC and HMI application experience.
* Minimum of five years of industrial experience preferred with degree or 10 years plus of industrial experience in DCS, PLC and HMI applications would be required with two-year degree or equivalent military experience.
* Strong knowledge of field instrumentation, control devices, and motor controls required.
* Process control experience within with paper industry experience preferred.
* Strong troubleshooting skillset for evaluating root cause and addressing technical issues with long term solutions in mind.
* Experience with Honeywell TDC, Honeywell Experion, Valmet, Rockwell & Modicon DCS & PLC Systems
* Experience with AC and DC variable speed drives.
* Strong computer skills including systems deploying VMWare.
Process Control Engineer, continued
* Experience with Ethernet networks including configuration of switches, routers and VLANs.
* Experience with Industrial Communication Protocols including Modbus TCP\IP and Ethernet IP.
* Experience with control loop tuning and performance evaluation tools.
* Strong written and verbal communication skills.
* Results oriented individual capable of handling projects individually, yet able to work efficiently in a highly team-oriented environment.
* Ability to drive large scale control system projects from concept to commissioning.
* Additional skills needed: self-directed, flexible, self-learner, multitasking, results driven, safety focused.
* SharePoint / PowerApps / Flow knowledge a plus
What We Offer
* Corporate culture based on integrity, respect, accountability, and excellence
* Comprehensive training with numerous learning and development opportunities
* An attractive salary reflecting skills, competencies, and potential
* A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Loan Officer
Loan processor job in Richmond, VA
Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description:
· Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage!
· Uncapped commissions!
· Loan products for all borrower types!
· Add additional LO's to your team OR act as an individual LO!
· Licensed in 28 states and growing!
· Administrative, operational and compliance support provided by Corporate!
Successful Candidate Attributes:
· Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc.
· Maintains a database of past clients for marketing purposes.
· History of closing at least 3-5 units per month.
Loan Officer Requirements:
· An active NMLS/MLO license (required).
· Strong knowledge of lending regulations and industry best practices.
· Exceptional interpersonal and communication skills.
· Analytical mindset with the ability to assess complex financial information.
· Sales-oriented mindset with a commitment to achieving targets.
· Detail-oriented and organized.
· Proficient in relevant software and tools.
Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.
Loan Officer - Outside
Loan processor job in Richmond, VA
The Outside Loan Officers primary role is to source, qualify and originate mortgage loans by working primarily outside the Companys offices to solicit and obtain business from referral sources such as realtors, builders, financial service providers and others as well as borrowers directly.
Responsibilities:
Comply with outside sales and reporting obligations, duties, requirements and guidelines.
Produce loans according to targets set by manager.
Uphold integrity of the brand.
Must be familiar with originating loans.
Properly qualify consumers and assure that you are issuing pre-approvals according to guidelines.
Monitor loan pipeline through Lenders Office.
Monitor productivity via reporting tools.
Ensure compliance with all government and regulatory requirements.
Loan Officer shall determine his or her hours or work.
Loan Officers are not required to work any specific number of hours per week and when you do work is at your discretion.
Take information from the prospective borrower and complete the loan application form.
Set yearly goals/attend meetings with manager.
Educate borrowers/communicate on a regular basis with borrowers, listing brokers and selling brokers.
Analyze the prospective borrowers income and debt and pre-qualify the prospective borrower to determine the maximum mortgage amount that the prospective borrower can afford.
Educate the prospective borrower in the home buying and financing process, advising the borrower about the different types of loan products available and demonstrating how closing costs and monthly payments could vary under each product.
Maintain regular contact with the borrower, realtors and the Company between the time of the application and closing to apprise them of the status of the application and gather any addition information.
Collect financial information (tax returns, bank statements) and other related documents that are part of the application process.
Order in file credit report, when required by the Company.
Determine whether the property is located in a flood area, where required by the Company.
Attend the closing of the mortgage loan, if requested by the company.
Under no circumstances shall the Loan Officer by compensated greater than the amount negotiated in the Loan Officer Compensation Agreement.
Able to comply with the policies and procedures outlined in the Company handbook
Perform other duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Qualifications Requirement:
Able to comply with the policies and procedures outlined in the Company Handbook
Must have a current license through NMLS and be in good standing
Knowledge of Freddie Mac (FHLMC), Fannie Mae (FNMA), FHA, and VA
Two (2) years prior mortgage or mortgage banking experience
Ability to deliver effective results and to meet deadlines
History of exceeding sales goals
Reliable transportation, valid drivers license and current automotive insurance
Sound judgment and decision-making skills
Ability to work under pressure and meet deadlines with minimal supervision
Excellent phone and service skills
Develop and maintain relationships within the real estate community
Timely communication and response times according to department standards
Physical/Sensory Requirements:
Must be able to lift 25 pounds at a time
Bend, stoop and stretch as needed
Prolonged periods of sitting, standing and or ambulating (Employee has some control over the length of time)
Prolonged use of computers, telephone, and other standard office equipment which includes reading, writing, listening or speaking Fluency in English language (written, oral, spoken); fluency in a second language desirable
Home Loan Specialist II
Loan processor job in Richmond, VA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
Easy ApplyCommercial Loan Group Loan Specialist
Loan processor job in Mechanicsville, VA
Employing Unit: Colonial Farm Credit / Commercial Loan Group
Loan Specialist (loan processor for Commercial Loan Group loans)
Salary: $51,000+
commensurate with experience and qualifications
plus superb benefits package provided to all employees
including up to 9% 401k contributions and profit sharing program
Position Summary:
Colonial Farm Credit (*************************** is an agricultural credit cooperation and provides loans for:
Farms and country homes
Land purchase, home construction, and improvements
Buildings, machinery, livestock and equipment
Production capital for both full-time and part-time farmers
Ag-related businesses
We have an excellent employment opportunity for a Loan Specialist (processor) in our Commercial Loan Group. Under the general direction of the Commercial Loan Group Loan Operations Supervisor, this position is responsible for loan and accounting functions related to loan processing, loan closing, and loan servicing following procedures specific to Farm Credit, as well as a variety of administrative responsibilities including answering telephone, handling routine questions, and appropriately directing callers to other employees or resources as needed.
This position works closely with the Commercial Loan Group relationship managers (loan officers), handles all aspects of loan closings following loan approval and post-closing, and is responsible for loan servicing (i.e., loan payments, loan disbursements, preparation of loan documents, and post-closing responsibilities).
The position requires clear communication with attorneys/settlement agents Relations hip Managers (Loan Officers) borrowers. (Note: Farm Credit loans are not sold on the secondary market, but rather are maintained in our loan portfolio through the life of the loan.)
Education, Experience, and Requirements (things you need to be successful)
Minimum of three years of loan processing related work experience
Real estate loan processor (knowledge of deeds, deeds of trust, mortgage notes, title insurance; commercial real estate transactions experience preferred)
Computer experience with intermediate skills in Microsoft Outlook, Word, Excel and knowledge of loan processing software
Commissioned as Notary Public (current commission or application to be filed coincident with employment)
Ability to effectively handle multiple tasks and work independently (general supervision)
Excellent communication (oral and written) skills and interpersonal skills
Ability to maintain confidentiality
Superior attention to detail
Strong telephone, customer service, grammatical, and organizational skills
Acceptable background reports (credit, criminal, driving, and drug)
Knowledge of Farm Credit operations (preferred)
High school graduate (minimum; Associate's degree from community or business college (preferred)
Location: Mechanicsville Office, 7104 Mechanicsville Turnpike, Mechanicsville VA 23111
Supervisor: Debbie Schools, Loan Operations Supervisor
Applications Accepted Through: Thursday, August 28, 2025
EOE/D/V
Auto-ApplyMortgage Loan Officer
Loan processor job in Richmond, VA
Value Proposition
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This is a full-time, commissioned career opportunity that can be hybrid based out of our Stony Point location in Richmond, VA.
Solicits first mortgages through contacts with realtors, builders, and developers. Work with customers and prospective customers to assist them in identifying and securing a mortgage loan that is appropriate for their individual financial circumstances and is designed to help them achieve their financial goals, including home ownership.
Responsibilities
Develops and expands referral sources in order to solicit first mortgages. Maintains regular contact with Realtors in their offices and on site at open house events. Meets with builders on job sites to discuss lending options related to clients they have building homes Regularly, seeks opportunities to meet with developers. Participates in building and trade shows. Participates in mixers related to real estate where relationships can continue to build and new ones can be forged.
Collects and analyzes applicant's financial information typically at one of the organizations branch locations to assess the financial circumstances to determine whether the applicant and the property qualify for a particular loan. Interviews applicants and provide required information, including income, assets, investments, debt, credit history, prior bankruptcies, judgments, and liens, as well as characteristics of property and similar information. Identifies customer's needs in conjunction with customer's financial situation and evaluates those needs in relation to available financial products. Recommends the financial products which best meet the customer's specific needs after advising customer about the risks and benefits of the loan alternatives, including the options and advantages involved. Recommends terms and conditions of mortgage loans.
Engages in customer specific persuasive sales activity to encourage potential customer to do business with Company and cross promotes other services and financial products of Company to outside referral sources.
Performs work related to the loans the employee originates. Obtains and analyzes pertinent financial and credit data. Follows current loans to ensure conformity with terms. Follows up with customers and prospective customers via telephone and email communication. Completes paperwork related to the loans originated. Prepares materials needed to support employee's loan activities. Attends company meetings as necessary. Ensures loan originations are in accordance with regulatory compliance. Ensures documentation is completed in accordance with regulatory compliance. Communicates with the customer throughout the process on an ongoing basis to ensure the customer understands the process.
Qualifications
Required Education:
High School Diploma or equivalent
Required Experience:
1 or more years Recent residential mortgage lending experience to include experience in the local market. Experience in the Fulton Mortgage Company Associate Mortgage Loan Officer Program may be accepted in lieu of 1 year required residential mortgage lending experience.
1 or more years Proven ability to develop referral sources from contacts and relationships outside the organization.
Other Duties as Assigned by Manager
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Pay Transparency
This position is fully commissioned.
Benefits
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.
NMLS
This position may require incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.
EEO Statement Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Auto-ApplyMortgage Loan Officer
Loan processor job in Glen Allen, VA
Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Join us at TowneBank Mortgage!
About Us:
Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Essential Responsibilities:
This position is primarily responsible for originating Mortgage loans in compliance with company and regulatory policy.
Provides service to applicants and prospective customers seeking home loan, including interviewing, pre-qualification and pre-approval.
Completes application and gathers supporting documentation.
Reviews and completes regulatory disclosures with customer.
Maintains existing and generates new sources of referral business.
Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the Customer.
Collects required application fees.
Inputs application data into Loan Origination Software (LOS).
Utilizes automated underwriting systems (AUS) to obtain credit recommendations.
Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties.
Communicates with all parties in a professional and courteous manner.
Manages your pipeline of loans to verify accuracy of the current loan status.
Acknowledges and abides by TowneBank Mortgage Policies and Procedures.
Mentors other Loan Officers.
Relays to Senior Management any industry changes or trends that may be of interest to them.
Participates in TowneBank, TowneBank Mortgage, and area association events.
If in one of our joint ventures, actively participates in all aspects of the Real Estate Office sales meetings and office functions.
Prepares Mortgage Minutes for presentation at each sales meeting.
Provides on-going training for the real estate agents (lunch and learns).
Works closely with the Broker/Sales Manager
Attends Loan Officer Meetings.
Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
Other duties as assigned.
Skills & Experience You'll Need:
We seek a candidate with an active NMLS#. We also seek the following:
Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans
Has a proven sales record based on closed loan production
Currently possess sources of referral business for purchase transactions
Has a High School Diploma or equivalent
Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines
High degree of personal integrity
Self-motivated
Strong interpersonal skills
Attention to detail
Bonus Points If You Have:
Working knowledge of Microsoft Office products
Working knowledge of Encompass origination software
What We Offer:
When you join our team, take pride in knowing that your work positively impacts others. We offer a space where self-starters, problem solvers and entrepreneurial spirits excel.
Competitive benefits
Resources needed to succeed
Advanced technology
Innovative marketing
Excellence in operations
Physical Requirements:
Express or exchange ideas by means of the spoken word via email and verbally.
Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
Not substantially exposed to adverse environmental conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
#mortgage
#tbm
Mortgage Loan Officer
Loan processor job in Richmond, VA
It is the responsibility of the Mortgage Loan Officer to be able to handle all functions of originating a loan.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Origination Requirements
Develop application sources through internal and external centers of influence including but not limited to: Burke & Herbert Bank branches, realtors, builders, stockbrokers, financial planners, attorneys, accountants and past customers.
Develop new business from personal and nontraditional resources.
Work independently.
Complete 1003 Residential Loan Application.
Collect all data and documents necessary to process the application. Assign loan number.
In-put or upload application information into Loan Origination System, Encompass.
Submit to Desktop Underwriter™, Loan Prospector™ or other decision engine.
Issue initial disclosures accurately and in a timely manner.
Follow up on conditions necessary to close or decline loan as requested.
Price and lock interest rate with investor, meeting Burke and Herbert Bank pricing expectations.
Monitor lock expiration dates for closing and delivery.
Other Banking Requirements
Call on Burke & Herbert Bank branches in assigned territory.
Make introduction of all market applicants to appropriate Burke & Herbert Bank personnel. Generate new leads for the Bank from outside sources.
In consultation with Burke & Herbert Bank personnel, explore opportunities for cross-sell of other Burke & Herbert Bank products.
Collect fees in accordance with Burke & Herbert Bank standards.
Participate, as requested, in opportunities to promote the Burke & Herbert Bank.
Maintains lending compliance including but not limited to: early disclosures, government monitoring, high priced mortgage loans documentation, and customer information procedures.
Closed Loan Requirements
Expected minimum closed loan volume of $1,000,000 per month after 60 days.
Skills/Abilities
A Mortgage Loan Officer must be able to communicate and work well with the public.
Must have the ability to analyze credit information necessary to originate and assist in processing a residential loan application.
Individual must have knowledge of lending compliance requirements and general knowledge of conventional and government loans available to the consumer.
Must be resourceful and have the ability to work with secondary market investors insuring all loans meet established guidelines.
Must be extremely detailed oriented to insure accuracy of data supporting loan files.
Data integrity must never be compromised.
Must have ability to work independently inside and outside the office, manage loan pipeline, follow-up with borrowers, Burke & Herbert Bank partners, and sources of business.
Work to ensure timely loan closings.
High Level of experience with FHA - VA - USDA and VHDA.
Education and Experience
College degree preferred.
At least 1 year of mortgage loan sales and an active NMLS number
Origination and sales experience.
Encompass experience preferred.
This position is classified as Exempt under the Fair Labor Standard Act. Mortgage Loan Officers must be customarily and regularly engaged in making sales away from the bank's places of business. Compensation for this position is 100% commission based.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyDEMO AND LOANER COORDINATOR
Loan processor job in Mechanicsville, VA
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Demo and Loaner Coordinator. The Demo and Loaner Coordinator is responsible for ensuring the agreements, billing information and billing codes for all demos and loaners is complete and accurate and in accordance with standard work and policies. The individual in this role works with Machine Sales Representative (MSR) and Leadership to obtain pertinent details/approvals, manages the assets for the duration they are on demo/loan, and confirms the financial washouts are accurate. Seeking candidates with previous experience in financial and asset analysis and sales support; Equipment knowledge preferred; College degree preferred.
Requirements for the Demo and Loan Coordinator position include:
* Strong work ethic.
* Practical Excel experience.
* Data analysis experience.
* Continuous Improvement training/experience.
* Self-starter able to work with limited supervision.
* Must be highly organized and detail oriented.
* Must be able to work efficiently under tight deadlines, with changing priorities.
* Must be able to handle large volumes in a fast-paced environment.
* Strong Excel skills and PC skills required (word processing, spreadsheets, database, and e-mail).
* Must be able to build strong relationships and network successfully with other departments and vendors.
* Strong written and verbal communication skills.
* Must have an excellent driving record.
* Frequent travel is required - overnight or out town via car or airplane.
* Excellent customer satisfaction skills required.
* Promote a positive customer experience.
* Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Demo and Loan Coordinator job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits:
* Health, dental and vision insurance.
* Paid time off.
* 401(k), $0.75 to $1.25 match up to 6%.
* Life and disability insurance.
* In-house training instructors/programs.
* Tuition reimbursement.
* Employee referral bonus program.
* Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.
Carter Machinery is a drug-free workplace.
Retail Backroom Processor - 6am-12pm
Loan processor job in Glen Allen, VA
TK Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
9850 Brook Road
Location:
USA TJ Maxx Store 1647 Glen Allen VAThis position has a starting pay range of $12.41 to $12.91 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Home Mortgage Litigation Specialist
Loan processor job in Glen Allen, VA
The Home Mortgage Senior Litigation Specialist is responsible for: Primary responsibilities include + Setup new legal matters in the Litigation Tracker spreadsheet. + Track, work, monitor and update all assigned cases- there must be monthly updates. + Research each matter to determine cause, root cause and provide attorney vendors all documentation requested including all loan level support, comments and histories. Provide all documents to support and in response to discovery.
+ Build folders for each matter, each loan, to house all documents, correspondence, communications, emails, loan level support and histories as the case proceeds up to and including resolution.
+ Complete and review affidavits, interrogatories, and discovery documents.
+ Escalate any potential loss to direct management. Prepare recommendations for strategy and resolution.
+ Prepare loss event, root cause statements and be able to speak on each matter in the assigned tracker.
+ Attend hearings, conferences, settlement cases and trials as needed.
+ Travel is required.
Qualifications, Education, Certifications and/or Other Professional Credentials
+ Minimum of 5+ years of default servicing experience required.
+ Strong analytical, problem solving and mathematical skills to be used in evaluation and interpretation of sophisticated information.
+ Understanding and demonstrated ability in mortgage lending and servicing, particularly late-stage collections, loss mitigation, property preservation, and foreclosure.
+ Solid understanding of GNMA (FHA/VA/USDA), USDA, GSE default servicing guidelines.
+ Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Visio, etc.)
+ Organized with excellent communication skills, verbal, and written skills.
+ Excellent interpersonal skills and ability to multi-task in a fast-paced environment.
+ Self-Motivated. Ability to work independently with minimal direct supervision.
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
+ This is a hybrid position in Glen Allen, VA (4 days a week in the office)
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
12/31/2025
Home Mortgage Litigation Specialist
Loan processor job in Glen Allen, VA
The Home Mortgage Senior Litigation Specialist is responsible for: Primary responsibilities include * Setup new legal matters in the Litigation Tracker spreadsheet. * Track, work, monitor and update all assigned cases- there must be monthly updates. * Research each matter to determine cause, root cause and provide attorney vendors all documentation requested including all loan level support, comments and histories. Provide all documents to support and in response to discovery.
* Build folders for each matter, each loan, to house all documents, correspondence, communications, emails, loan level support and histories as the case proceeds up to and including resolution.
* Complete and review affidavits, interrogatories, and discovery documents.
* Escalate any potential loss to direct management. Prepare recommendations for strategy and resolution.
* Prepare loss event, root cause statements and be able to speak on each matter in the assigned tracker.
* Attend hearings, conferences, settlement cases and trials as needed.
* Travel is required.
Qualifications, Education, Certifications and/or Other Professional Credentials
* Minimum of 5+ years of default servicing experience required.
* Strong analytical, problem solving and mathematical skills to be used in evaluation and interpretation of sophisticated information.
* Understanding and demonstrated ability in mortgage lending and servicing, particularly late-stage collections, loss mitigation, property preservation, and foreclosure.
* Solid understanding of GNMA (FHA/VA/USDA), USDA, GSE default servicing guidelines.
* Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Visio, etc.)
* Organized with excellent communication skills, verbal, and written skills.
* Excellent interpersonal skills and ability to multi-task in a fast-paced environment.
* Self-Motivated. Ability to work independently with minimal direct supervision.
Hours & Work Schedule
* Hours per Week: 40
* Work Schedule: Monday-Friday
* This is a hybrid position in Glen Allen, VA (4 days a week in the office)
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
View Benefits
Awards We've Received
Age-Friendly Institute's Certified Age-Friendly Employer
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Disability:IN Best Places to Work for Disability Inclusion
Human Rights Campaign Corporate Equality Index 100 Award
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Military Friendly Employer
Auto-ApplyMortgage Specialist Associate
Loan processor job in Alberta, VA
The primary role of the Mortgage Specialist Associates (MSA) is to facilitate the sale of Manulife Bank's mortgage solutions. The MSAs will collect all required documentation from the clients, include all notes to support the application and package and submit the mortgage deals appropriately with a focus on accuracy to expedite the decision process. They will be responsible for achieving a specified quota relating to successful deal submission and fundings. They will work directly with Mortgage Specialists to gather required information and answering questions to facilitate a successful and seamless mortgage sale.
Position Responsibilities:
* Maintain client engagement and ensure administrative requirements are met throughout the mortgage application process to prevent clients from opting for competing lenders.
* Collect, package, and review all required documentation for accuracy and completeness, following standardized processes to accelerate the deal to decision status.
* Order appraisals and act as a liaison between MS and all related parties, including lending and title insurers.
* Address head office inquiries, provide information, explain policies, and resolve issues in a timely manner.
* Coordinate field activities and direct business to the appropriate bank servicing unit, using CRM tools like Salesforce.com to update file status and provide reports to MSs and RVPs
Required Qualifications:
* 2+ year previous experience in residential mortgage administration
* Ability to influence and communicate effectively with Mortgage Specialists
* Solid financial services and banking industry knowledge
* Excellent written and oral communication skills
* Well organized and effective time management skills
* Highly proficient in Excel and other office applications
Preferred Qualifications:
* Post-secondary degree or diploma in business an asset
* Strong attention to detail
* Multi-tasking and creative problem solving skills
* Positive and co-operative attitude
* Strong collaborative skill set to work with MSs to create a superior client experience along with excellent administrative and follow-up skills
* Comfortable working in a fast-paced, deadline oriented environment
* Ability to take initiative, and have a motivated, competitive mindset
* Aptitude for math/number skills and strong analytical skills
* Must remain calm under pressure and time deadlines
* Strong interpersonal relationship building and listening skills
When you join our team:
* We'll empower you to learn and grow the career you want.
* We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
* As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Working Arrangement
Remote
Salary & Benefits
Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact ************************ for additional information.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact ************************ for more information about U.S.-specific paid time off provisions.
Auto-ApplyConsumer Loan Servicing Specialist
Loan processor job in Manchester, VA
ROLE PURPOSE
The Consumer Loan Servicing Specialist is responsible for assisting members with loan questions, Payment Protection, GAP, CPI, Warranties, vehicle titles, credit bureau disputes, account research, adjustments and corrections, member requests under SCRA and other centralized loan servicing requests as assigned.
ESSENTIAL POSITION FUNCTIONS
Monitors collateral with DealerTrack to ensure that the credit union's lien position has been perfected.
Provides payoff statements and processes payments, payoffs and returned payments.
Scans, files and records receipt of collateral documentation.
Processes release of collateral for paid loans.
Reconstructs, corrects, and modifies loans as needed.
Disburses loan proceeds for electronically signed and/or out of state loans.
Calculates loan terms, rate, amount financed and payment amount with all eligible insurance coverage(s).
Monitors and administers the collateral protection insurance program (CPI) on loans missing proper proof of insurance coverage as well as adjustments, refunds and waivers.
File and monitor claims for GAP protection for members as needed.
Works with members and their insurance companies in the event collateral is determined to be a total loss. Confirm insurance settlements are properly valued.
Processes all credit bureau disputes and makes changes to the E-Oscar system as necessary.
Follows procedures for closed account maintenance.
Maintains in-depth knowledge of loan and ancillary products and related processes.
Maintains knowledge of in and out of state title process for autos, boats, and recreational vehicles.
Maintains a strong understanding of the necessity and purpose of each loan document for all loan types and the ability to answer member questions regarding each document.
Comply with all state and federal regulations, credit union policies, procedures, and guidelines to protect the credit union, its members and their assets.
Actively participates in all branch and staff meetings to maintain awareness of organizational issues, promotional campaigns, stays current on policies, procedures, compliance and makes suggestions for improvement.
Works to increase knowledge, technical skills and professional development through available internal and external sources.
Works as a member of the Argent Credit Union team to ensure achievement of the credit union's mission and goals.
Maintains a professional work environment and businesslike appearance.
Perform additional duties and responsibilities as deemed appropriate.
Auto-ApplyHome Loan Specialist I
Loan processor job in Richmond, VA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
Easy ApplyMortgage Loan Officer
Loan processor job in Richmond, VA
It is the responsibility of the Mortgage Loan Officer to be able to handle all functions of originating a loan.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Origination Requirements
Develop application sources through internal and external centers of influence including but not limited to: Burke & Herbert Bank branches, realtors, builders, stockbrokers, financial planners, attorneys, accountants and past customers.
Develop new business from personal and nontraditional resources.
Work independently.
Complete 1003 Residential Loan Application.
Collect all data and documents necessary to process the application. Assign loan number.
In-put or upload application information into Loan Origination System, Encompass.
Submit to Desktop Underwriter™, Loan Prospector™ or other decision engine.
Issue initial disclosures accurately and in a timely manner.
Follow up on conditions necessary to close or decline loan as requested.
Price and lock interest rate with investor, meeting Burke and Herbert Bank pricing expectations.
Monitor lock expiration dates for closing and delivery.
Other Banking Requirements
Call on Burke & Herbert Bank branches in assigned territory.
Make introduction of all market applicants to appropriate Burke & Herbert Bank personnel. Generate new leads for the Bank from outside sources.
In consultation with Burke & Herbert Bank personnel, explore opportunities for cross-sell of other Burke & Herbert Bank products.
Collect fees in accordance with Burke & Herbert Bank standards.
Participate, as requested, in opportunities to promote the Burke & Herbert Bank.
Maintains lending compliance including but not limited to: early disclosures, government monitoring, high priced mortgage loans documentation, and customer information procedures.
Closed Loan Requirements
Expected minimum closed loan volume of $1,000,000 per month after 60 days.
Skills/Abilities
A Mortgage Loan Officer must be able to communicate and work well with the public.
Must have the ability to analyze credit information necessary to originate and assist in processing a residential loan application.
Individual must have knowledge of lending compliance requirements and general knowledge of conventional and government loans available to the consumer.
Must be resourceful and have the ability to work with secondary market investors insuring all loans meet established guidelines.
Must be extremely detailed oriented to insure accuracy of data supporting loan files.
Data integrity must never be compromised.
Must have ability to work independently inside and outside the office, manage loan pipeline, follow-up with borrowers, Burke & Herbert Bank partners, and sources of business.
Work to ensure timely loan closings.
High Level of experience with FHA - VA - USDA and VHDA.
Education and Experience
College degree preferred.
At least 1 year of mortgage loan sales and an active NMLS number
Origination and sales experience.
Encompass experience preferred.
This position is classified as Exempt under the Fair Labor Standard Act. Mortgage Loan Officers must be customarily and regularly engaged in making sales away from the bank's places of business. Compensation for this position is 100% commission based.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.