Mechanical Component Specialist - Analyst
Loan servicing specialist job in Cordova, IL
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
The Mechanical Component Specialist - Analyst position is based out of our Quad Cities Generating Station in Cordova, IL.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
**This Analyst role can be filled at the Entry level, Mid-level or Senior level. Please see minimum qualifications list below for each level**
Expected salary range:
Entry Level - $75,000
Mid-level: $ 86,000 - $ 106,000
Senior Level: $110,000- $124,000
Ranges are per year based on experience, along with a comprehensive benefits package that includes bonus and 401K
Primary Purpose of Position
Performs advanced technical/engineering problem solving in support of nuclear plant operations while acting as a resource and technical expert to engineers. Responsible for technical decisions. Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations.
Primary Duties and Accountabilities
Provide in-depth technical expertise to develop, manage and implement engineering analysis, activities and programs.
Provide technical expertise and consultation through direct involvement and as a subject matter expert when consulted to identify and resolve equipment and system problems
Directly fulfill engineering and technical leadership accountability regarding short-term and long-term programs that impact site operations
Perform engineering tasks as assigned by supervision applying engineering principles.
Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in preparation of plans and specifications.
Perform independent research, reviews, studies and analyses in support of technical projects and programs.
Recommends equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations.
Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.
MINIMUM QUALIFICATIONS for Assoc Engineering Analyst/E01
Bachelor's degree in a technical field (non-engineer) OR
Associate's degree in a technical field and 1+ yrs of nuclear or related industry experience OR
High School Diploma/GED and a minimum of 2 years nuclear experience
Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
MINIMUM QUALIFICATIONS for Engineering Analyst/E02
Bachelor's degree in a technical field (non-engineer) and 2+ yrs of nuclear or related industry experience OR
Associate's degree in a technical field and 3+ yrs of nuclear or related industry experience OR
High School Diploma/GED and a min of 5 years applicable nuclear experience
Working knowledge of engineering processes and systems required for the specific functional area
Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
MINIMUM QUALIFICATIONS for Engineering Analyst/E03
Bachelor's degree in a technical field (non-engineer) and 5 + yrs of nuclear or related industry experience
Associate's degree in a technical field and 7+ yrs of nuclear or related industry experience
High School Diploma/GED and a min of 8 years nuclear experience or related experience of which 5 years should be at the exempt level
Working knowledge of engineering processes and systems required for the specific functional area
Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Preferred Qualifications
Rotating Equipment Specialty and hands On experience with: Pumps and Compressors
Advanced technical degree or related coursework
Auto-ApplyOTDR Specialist
Loan servicing specialist job in Chicago, IL
We are looking for a highly skilled Field Engineer to join our team, specializing in OTDR (Optical Time Domain Reflectometer) testing and Fiber Optic Network troubleshooting.
The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites,
including major clients such as Amazon, Comcast, Google, Microsoft, Meta, and others.
Key Responsibilities:
Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre Sites like (Amazon, Comcast, Google, Microsoft, Meta, and others)
Identify Fiber count, location, and possible damage using OTDR equipment.
Perform troubleshooting and repair of Fiber optic links at customer sites.
Operate and configure OTDR machines, including EXFO and JDSU models.
Execute Fiber splicing and testing procedures to ensure network integrity.
Work with both ISP (Inside Plant) and OSP (Outside Plant) network infrastructures.
Interpret and analyse OTDR trace diagrams and return time calculations for troubleshooting.
Preferred Qualifications:
Previous experience working with major telecom or data centre clients.
Certifications related to Fiber optics or OTDR testing (e.g., CFOT, FOA, or equivalent).
Knowledge of high-power laser signal testing procedures and network troubleshooting techniques.
Why Join Us?
Opportunity to work with leading technology companies and data centres.
Hands-on experience with cutting-edge Fiber optic network testing equipment.
Competitive salary and benefits package.
Dynamic and challenging field-based work environment
If you are a highly motivated and skilled Field Engineer with expertise in OTDR testing and Fiber optic network troubleshooting, we encourage you to apply and be part of our growing team!
Case File Processor
Loan servicing specialist job in Springfield, IL
Diversified Services Network, Inc. (DSN) is seeking a full-time Case File Processor to join our team in Springfield, IL! We offer full benefits, PTO, 401k, and more!
This position prepares foster care applications for a title IV-E eligibility determination by collecting the required documentation to satisfy the eligibility requirements. This is accomplished by utilizing multiple systems including but not limited to: Department of Children and Family Services' Child Welfare systems (CYCIS & SACWIS), Department of Human Services/Healthcare and Family Services' systems (PACIS, IES, KIDS), Social Security Administration system (SOLQ), and Department of Labor systems (DOL/AWVS). In addition, Case Managers and Supervisors are contacted to resolve discrepancies or request additional information.
This position requires the ability to multi-task and to adapt to changes daily. Candidates for this position must be very detail-oriented and possess the ability to process, discern, and retain information across multiple sources. Reading comprehension is a must. The ability to assess a process or situation and recommend an enhancement or change is a plus.
Preparing Case Files for Submission to the DCFS Eligibility Determination Unit Job Duties:
Check out cases ready for determination (court documentation present in the file).
Review and interpret all gathered information.
Follow up with the Case Manager and Supervisor if there are any discrepancies or further information is required.
Routinely follow up on any outstanding requests for information or documentation.
Complete all fields of information on the Cover Sheet for each case.
Document any additional information relevant to the determination of eligibility.
Ensure all documents are in the case file and are in the correct order.
Submit the file to the supervisor for a quality control check.
Correct any issues found during the quality control check, if applicable.
Assist with all filing duties.
Other duties as assigned.
The expectation for a fully trained Case File Processor is to complete an average of at least 7 cases a day and with a less than 5% error rate.
Required Skills
Excellent verbal and written communication skills.
Attention to detail.
Organizational skills.
Ability to take direction and follow instructions.
Critical thinking skills.
BENEFITS:
• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays
Mid Level DevSecOps Specialist (Secret Clearance)
Loan servicing specialist job in Scott Air Force Base, IL
Responsibilities
The primary responsibilities of a DevSecOps Specialist include:
CI/CD Pipeline Management: Selecting, deploying, and maintaining Continuous Integration/Continuous Deployment (CI/CD) tools and processes.
Software Maintenance: Ensuring the deployed software product is maintained throughout its lifecycle.
Security Integration: Embedding security practices into the development and deployment processes.
Observability: Implementing monitoring and logging to ensure the software's performance and security can be observed and analyzed.
Collaboration: Working closely with development, operations, and security teams to streamline workflows and improve efficiency.
Qualifications
3-5 year hands on experience
Bachelors degree; degree in Computer Science, Engineering, Physics, Mathematics or a related field -preferred
Must have an active Secret security clearance
Must be willing to report on-site two times per week
Certifications - CKA, AWS Solutions Architect or AWS DevOps - Associate
Sec+ (within six months of onboarding)
Possesses demonstrated knowledge (mastery preferred) in the following:
- Terraform
- Kubernetes
- AWS EKS & ECS
- Docker
- Istio
- Jenkins
- GitHub
- GitLab
- Artifactory
- Cloud native tools
- CI/CD Pipelines developing automation
- Help onboarding application on the PaaS and Runtime environment
PCI Federal Services (PCIFS) and its subsidiaries is an equal-opportunity employer. PCIFS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.
Preference may be extended to qualified Native American Indian candidates
in accordance with applicable federal law.
Snow Removal Specialist
Loan servicing specialist job in Naperville, IL
Western DuPage Landscaping, Inc in Naperville, IL has been designing, building & maintaining outstanding landscapes since 1976. WDL also does commercial snow & ice removal services. At WDL we are always looking for great people to join our team. Every day our team works hard. Occasionally through the tough elements: summer heat, pouring rain, stiff winds and, sometimes, blizzards. Why? Because we love what we do and love delivering for our clients! If you have a passion for the outdoors and are looking for a career with exciting growth opportunities, we would love to hear from you!
Right now we are gearing up for the winter season:
❄ Snow Blower Operators/Shovelers
❄ Skid Steer Operators
❄ Plow Truck Drivers
📍 Work Location: Naperville Yard - 31W478 Diehl Rd
💲 Pay: Starting at $29/hr (depending on position & experience)
🕒 Hours/Shifts: Weather-dependent
✅ Employment Type: W2 employees only (not 1099, not cash)
Requirements:
Physical strength, endurance, and tenacity are essential.
Ability to show up every day and adapt to different situations and personalities with professionalism.
Commitment to WDL safety protocols at all times.
Maintain integrity, accountability, and a great attitude-we value team players who lead by example.
Must have reliable transportation to/from our Naperville office (commute expenses are not provided).
Loan Servicing Specialist III
Loan servicing specialist job in Chicago, IL
Job DescriptionDescription:
Job Summary: The Loan Servicing Specialist III will focus on helping our special servicing team partner with borrowers to collect payments, process servicing requests (including deferments, workouts, and/or other modifications), and submit SBA packages as appropriate. You will provide expert care while maintaining a welcoming attitude toward our small business members to foster positive experiences.
Key Responsibilities:
Work with borrowers to collect payments
Process servicing requests, including deferments, workouts, and other loan modifications
Submit repurchase requests, Universal Purchase Package (UPP), and Charge-off Tabs to the SBA.
Develop an in-depth understanding of NEWITY's loan offerings and product terms.
Maintain up-to-date understanding of SBA SOPs and other relevant compliance items.
Monitor the past due report and execute necessary collection processes based on delinquency age while working with borrowers to understand the reasons for delinquencies to determine a path forward.
Coordinate necessary site inspections and appraisals to ensure collateral preservation.
Collaborate with borrowers to collect and review required documents for servicing actions, deferments, and SBA-mandated items.
Ensure strict adherence to internal policies, SBA SOPs, and other regulations pertinent to the role.
Adapt to shifting priorities and assist in different capacities as assigned based on operational needs.
Execute assigned special projects with precision and diligence, contributing to the continuous improvement and efficiency of loan servicing operations.
Requirements:
5-7 years of experience servicing SBA 7(a) loan portfolios
Well-versed in SBA 7(a) loan documentation, including closing documents, insurance, and UCC lien perfection.
Meticulous attention to detail.
Critical thinking skills for analyzing problems and determining solutions quickly.
Strong written and oral communication skills, as well as interpersonal abilities.
Excellent organizational skills and the ability to manage multiple tasks independently.
Demonstrated patience and empathy when managing difficult conversations.
Effective time management and self-accountability.
Ability to adapt to changing circumstances and priorities.
Process Assistant, RSR
Loan servicing specialist job in North Pekin, IL
Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we've been pushing the boundaries of 'possible' further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth.
Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer's faces.
Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.
Responsibilities:
- Track and report ATS/labor hours
- Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Review and update SOP's as required
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area, and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide vacation coverage for Area Managers
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Preferred Qualifications
- Associate's or Bachelor's Degree, and/or prior Amazon experience
- Awareness and willingness to use OPEX tools and techniques
- Demonstrates problem solving and analytical skills
- Ability to communicate effectively (written and verbal) across various levels of an organization
- History of meeting/exceeding departmental goals
- Experience leading teams
- Capable of providing direction to team members using independent judgment
- Organization and time management skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,800/year in our lowest geographic market up to $57,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Loan Servicing Specialist
Loan servicing specialist job in Crystal Lake, IL
About Company:
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day.
Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards"
TOP Workplace: Financial Institution/Service
TOP Workplace: Large Employer (over 100 employees)
TOP Professional Services
TOP Family-owned Business
TOP Business-to-Business Company
One of the Top Workplaces: Giving Back to the Community
Daily Herald “2022 Best Places to Work in Illinois”
Ranked 10th for Medium Business (100-499 employees)
We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
About the Role:
The Loan Servicing Specialist plays a critical role in managing and maintaining the lifecycle of various loan products, including home mortgages, home equity loans, personal loans and auto loans. This position ensures accurate processing, documentation, and compliance with regulatory requirements such as the Bank Secrecy Act, while providing exceptional service to borrowers. The specialist will collaborate closely with loan processors, underwriters, and other financial professionals to resolve issues and facilitate smooth loan servicing operations. Attention to detail and a thorough understanding of loan documentation and servicing procedures are essential to mitigate risk and maintain the integrity of loan portfolios. Ultimately, this role contributes to the financial institution's success by ensuring loans are serviced efficiently, accurately, and in compliance with all applicable laws and policies.
Minimum Qualifications:
High school diploma or equivalent.
Minimum of 2 years experience in loan servicing, loan processing, or a related financial services role.
Familiarity of home mortgage loans, home equity loans, and loan documentation processes.
Proficiency with loan servicing software (Fiserv) and Microsoft Office applications.
Preferred Qualifications:
Experience working in a bank or financial institution environment.
Advanced knowledge of loan servicing systems and compliance software helpful.
Strong analytical and problem-solving skills with the ability to manage multiple priorities.
Excellent communication skills, both written and verbal, to effectively interact with borrowers and internal teams.
Responsibilities:
Manage the day-to-day servicing of residential loan portfolios, including home mortgages and home equity loans along with an understanding of auto loans and personal lines.
Review and process loan documentation to ensure accuracy, completeness, and compliance with internal policies and regulatory requirements.
Monitor loan payments, escrow accounts, and delinquencies, taking appropriate action to resolve issues and communicate with borrowers as needed.
Collaborate with loan processors, underwriters, and compliance teams to address discrepancies, update loan records, and support audit activities.
Ensure adherence to the Bank Secrecy Act and other relevant regulations by maintaining proper documentation and reporting suspicious activities.
Provide timely and professional customer service to borrowers, answering inquiries and resolving servicing-related concerns.
Maintain detailed records of loan servicing activities and prepare reports for management review.
Skills:
The required skills such as expertise in home mortgages, and loan documentation are applied daily to accurately process and manage loan accounts, ensuring compliance and customer satisfaction. Knowledge of mortgage loans and home equity products enables the specialist to handle diverse loan types and resolve complex servicing issues efficiently. Familiarity with the Bank Secrecy Act is critical for identifying and reporting suspicious activities, maintaining regulatory compliance. The role demands strong organizational and communication skills to coordinate with loan processors, underwriters, and borrowers, facilitating smooth loan servicing operations.
Auto-ApplyLoan Servicing Specialist
Loan servicing specialist job in Moline, IL
Join our team as a detail-oriented and service-minded Loan Servicing Specialist at IHMVCU! We are committed to providing exceptional financial services to our members and community. We believe in fostering a collaborative and supportive work environment where every team member can thrive.
This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility.
Summary of Position:
The Loan Servicing Specialist position is a part of the team that services all Consumer, Real Estate and Commercial loans. This role is specifically responsible for the department's duties such as processing incoming departmental requests, preparing lien releases, processing bills and payments, preparing and posting payoffs, modifications, and all insurance related tasks. This position will entail frequent communication with various areas of the Credit Union as well as directly with the members through all lines of communication (in-person, phone, e-mail and instant messenger). This position is expected to use analytic skills to ensure each situation is handled properly and in compliance with internal and external policies and will reach out to leadership when necessary.
The successful candidate should have following skills/qualifications:
High school diploma or equivalent required.
Previous experience in loan servicing or a related role within a financial institution.
Strong interpersonal skills to include active listening, empathy, relationship building and collaboration.
Ability to confidently solve problems independently and possess skills conducive with being on a support team.
Reliable, motivated, and strong organizational skills.
Proven accuracy and attention to detail is a must.
Key Responsibilities:
Understand and perform basic loan servicing functionalities including payment posting, account research, GL processing and balancing, exception processing, loan adjustments, loss draft accounts, title work, total loss accounts, payment protection, insurance questions, account transfers.
Respond, inquire and resolve member and team member requests through all communication channels such as e-mails, workflows, phone calls, core system queue items, and instant messages.
Review appropriate reports for paid off loans. Verify that the closing was completed accurately and prepare lien release documentation as necessary.
Process and maintain functions associated with Collateral & Hazard Insurance. Complete escrow processing including timely payment of taxes and insurance, statements, and annual analysis.
Review incoming Subordination and Modification requests to ensure the appropriate items are present. Prepare as necessary.
Comprehend federal and state regulations governing credit union lending with emphasis on rules and regulations that apply to Consumer, Real Estate and Commercial lending.
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits *********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity.
Move Up your career at IHMVCU with this great opportunity!
Physical Requirements
Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
Lifting Demands: Up to 10 lbs.
Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Loan Origination Specialist III
Loan servicing specialist job in Chicago, IL
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
Job responsibilities
Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
Required qualifications, capabilities, and skills
Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
Preferred qualifications, capabilities, and skills
Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Chicago,IL $23.75 - $32.21 / hour
Consumer Loan Specialist
Loan servicing specialist job in Pekin, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 2918 Court Street, Pekin, IL 61554
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyDirect Lending Processor
Loan servicing specialist job in Peoria, IL
Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU!
CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!
The Direct Lending Processor contacts both member(s) and non-members to solicit loan and deposit products over the phone and online. Cross-sells additional products and services to develop new business and increase product penetration. Contacts members when a consumer loan or Mastercard application has been conditioned, approved, or denied and communicates the decision to the member. This individual serves member needs for loans and requires technical and analytical product and service knowledge in all loan/deposit products, with a heavy emphasis on consumer loans. Works every lead opportunity, seeking sources of additional collateral, income and making recommendations on counter-offers to the original loan request whenever possible. Additionally, by understanding the products and services offered, the individual will determine the appropriateness of “next best” product offerings and will be best positioned to provide alternatives. The individual actively participates in and is held accountable for the attainment of individual and departmental/organizational goals. Clear and effective verbal and written communication such as the ability to make clear and concise notes at every point of contact is critical for this position. Collects all necessary paperwork to set up loan closings for members with approved consumer loan or MasterCard applications. Sells payment protection and loan protection insurance to qualified members, Mechanical Repair Coverage (MRC), and Guaranteed Asset Protection (GAP) if applicable. Refers Auto and Homeowners insurance and CEFCU Investment Services (CIS) products and services when appropriate. Evaluates each member's credit bureau and financial portfolio to recognize opportunities to upsell CEFCU products and services in order to improve each member's financial well-being.
Hours: Monday - Friday 8:00 a.m. -- 5:00 p.m.
Saturday - 9:00 a.m. -- 1:00 p.m.
Required:
• High school diploma or equivalent.
• Must register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).
• Proven sales skills.
• Experience with Microsoft Products including Word, Excel, Outlook, and Internet Explorer.
• Experience in customer service, sales, and/or as a telephone representative in a call center environment.
• Ability to demonstrate a working knowledge of critical systems and screens within the 10-week training period including, Automated Loan Processing System (ALPS), Consumer Loan Origination System (C-LO), Credit Bureau screen (CHST), VSA, COL MIF, MAF, CTI, etc. and credit card processor systems including Evolve.
Preferred:
• Some college business education.
• Applicable college courses and/or commensurate experience preferred.
• Thorough knowledge and understanding of CEFCU products and services.
• Minimum 1 year of previous consumer lending experience.
• Previous experience in Dealer Direct Lending/Direct Consumer Loans and Sales.
• Knowledgeable of federal regulations B, E, CC, DD and Z.
• Knowledge of Department of Motor Vehicles regulations/rules as they pertain to Consumer Lending.
• Thorough knowledge and understanding of the Consumer Loan Origination System (CLOS).
• Knowledge of CEFCU loan policies and procedures.
• Knowledge of Credit Card Act, Truth in Lending (Reg Z) and Fair Credit Reporting Act.
• Good Creating Member Loyalty (CML) skills.
• Bilingual.
Summary Pay Range
The pay range for this position is $19.71 - $23.17.
Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.
Benefits
Financial
Merit-based raises
Health and Welfare
Generous paid time off (Holiday, Personal or Sick Time, Vacation)
Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)
Health Savings Account
Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Benefits
Defined Benefit Plan - Pension
Defined Contribution Plan - 401K
Additional Benefits
Employee Assistance Program
Tuition reimbursement
Career growth through internal job postings
Management Development Program: formal mentoring and training
Opportunities to help improve and build the CEFCU of tomorrow through process teams
Opportunities to personally contribute to corporate financial literacy and community initiatives
Casual days to support local charities
Employee discounts on entertainment, cell phone plans, theme park tickets, and more
On-site fitness center, fitness classes, and wellness program
It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.
Auto-ApplyHome Loan Specialist I
Loan servicing specialist job in Springfield, IL
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
Easy ApplyConsumer Loan Specialist
Loan servicing specialist job in Pekin, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 2918 Court Street, Pekin, IL 61554
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyConsumer Loan Specialist
Loan servicing specialist job in Pekin, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 2918 Court Street, Pekin, IL 61554
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyLoan Origination Specialist III
Loan servicing specialist job in Chicago, IL
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
Job responsibilities
Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
Required qualifications, capabilities, and skills
Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
Preferred qualifications, capabilities, and skills
Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
Auto-ApplyCorporate Commercial Loan Processing
Loan servicing specialist job in East Peoria, IL
Make the change and be the difference. Take ownership at MCB!
Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 52 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.
Pay or shift range: $21.21USD to $26.29USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Enjoy the Benefits of working at MCB!
Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k.
Life and AD&D Insurances, Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays.
Job Summary
Responsible for creating and assembling all the required documentation for commercial loan closings and for ensuring the loan file is in compliance with the bank's policies and procedures and as required by regulatory practices.
Essential Duties & Responsibilities
· Review incoming loan requests to identify appropriate conditions, terms of repayment, loan covenants and actions necessary to perfect the bank's collateral interest
· Interact with Lenders and Loan Assistants to insure correct documentation
· Prepare commercial loan documentation utilizing the appropriate software in accordance with Loan Policy, Loan Approval and Regulatory Compliance
· Coordinate with legal counsel on less complex attorney reviewed and prepared loan requests
· Identify Community Reinvestment Act (CRA) and Home Mortgage Disclosure Act (HMDA) loans and input the appropriate reporting information
· Review real estate title and UCC searches and take appropriate action to clear exceptions
· Verify loan documentation for accuracy, completeness and compliance
· Coordinate loan closings with lenders, loan assistants, and title companies and/or attorneys including the delivery of the loan documents prior to closing
· Send executed loan documents for recording (Mortgages, Deeds of Trust, Vehicle Titles, UCC)
· Perform loan funding functions: verify documentation is properly executed, prepare wire transfer instructions, submit payoffs to other lending institutions or third parties, prepare all internal tickets to submit to loan expert.
· Work in a fast paced environment, prioritize multiple responsibilities
· Process back counter work in a rotation
Supervisory Requirements
Personnel Management: This position has no supervisory responsibilities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
· Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
· The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.
Work Environment
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The noise level in the work environment is usually moderate.
· Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day
Education and Qualifications
Essential:
· High school diploma or equivalent
· Attend loan overview course
· BSA and other Bank related training through BAI is required annually
Desirable:
· Some college or equivalent work experience
Experience
Essential:
· Knowledge of customer service principles
· Relevant computer skills
Desirable:
· 2-3 years of related work experience
This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."
Mortgage Loan Processor/Servicer - To 60K - Chicago, IL - Job 3706
Loan servicing specialist job in Chicago, IL
Mortgage Loan Processor/Servicer - To $60K - Chicago, IL - Job # 3706Who We AreThe Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.The PositionOur bank client is seeking to fill a Mortgage Loan Processor/Servicer role. The successful candidate will be responsible for individual pipeline management with a focus on meeting sales goals, maintaining compliance requirements, thoroughly reviewing all materials provided to underwriting, maintaining expected processing turn times and pull thru ratios, and preserve strong relationships with Financial Consultants.This position comes with a generous salary of up to $60K and a full benefits package. (This is not a remote position) Mortgage Loan Processor/Servicer responsibilities include:
Timely review and submission of all file documents in the required format for underwriting review.
Monitoring individual pipeline and identify estimated monthly closing production.
Following up on all necessary ordered services in conjunction with Jr. Processor and Sales Assistants.
Staying up to date on FHLMC guidelines, internal underwriting/processing procedures and guidelines, and Company policies.
Following up with Obligors as necessary to obtain necessary documents or answer processing related questions.
Responding to the Financing Consultants questions and concerns in a prompt and courteous manner.
Assisting various departments in closing, post-closing or funding issues.
Working with outside and internal resources to maintain compliance.
All other duties as assigned by management.
Who Are You?You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.You also bring the following skills and experience:
High School diploma or GED required.
Two or more years of Mortgage Processing experience required.
Maintaining and fostering positive relationships with customers and business partners.
Strong computer skills required such as Excel, Word, Adobe.
Provide professional communication in both oral and written expression.
Able to meet tight deadlines.
Ability to handle highly sensitive information, maintaining confidentiality of customers personal information.
Highly detail oriented and can problem solve.
Excellent organizational, time management and analytical skills.
The next step is yours. Email us your current resume along with the position you are considering to:************************
Auto-ApplyFull-Time Loaner Vehicle Coordinator
Loan servicing specialist job in East Peoria, IL
The Uftring Auto Group is hiring for our award-winning service team!
We have a thorough but FAST hiring process!
The Loaner Vehicle Coordinator is responsible for assisting the Mobile Service Coordinator with scheduling service work for the Mobile Service Department, scheduling customers for pickup and delivery, and loaner vehicle management.
PAY BEGINS AT $19.00 PER HOUR.
BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!
KEY RESPONSIBILITIES:
Coordinate with Mobile Service Appointment Coordinator to optimize scheduling for services.
Dispatch Mobile Unit and Technician for requested repairs.
Loaner fleet management
Manage repair order process, including creation, closeout, and payments.
Customer communication prior to and during the repair. Providing estimates and invoices.
Work with the service department to ensure customers are scheduled for pickup or delivery.
QUALITIES FOR SUCCESS:
Scheduling experience, like medical or BDC, is preferred.
Experience as an office assistant is a plus.
Must be neat, organized, and accurate.
Empathic demeanor with good listening skills.
General knowledge of vehicle mechanical operations.
Excellent verbal and written communication skills.
Neat, professional personal appearance.
Must possess a valid IL driver's license with an acceptable driving record
APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY!
“The sure way to miss success is to miss the opportunity.” - Victor Chasles.
SCHEDULE:
Monday through Friday from 8:30 am until 5:30 pm.
COMPENSATION AND BENEFITS:
The compensation for a Loaner Vehicle Coordinator starts at $19.00 per hour.
Career Builder Bonus and Incentive Programs for qualifying positions.
We have a solid and stable reputation - we have been in business for over 40 years and we're still growing!
Great opportunities for advancement - we promote from within!
Attractive Vacation and Paid Time Off - with PTO available within the first year of employment.*
Paid time off for bereavement.*
Medical, dental, vision, life, short term disability and Teladoc insurance plans - with Company participation.
401(k) Plan with Company participation.
Attractive employee discounts on vehicles, parts, and services.
*See Team Member Handbook and Policies for full details.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyLoan Administrator II
Loan servicing specialist job in Champaign, IL
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
Responsible for providing day to day support to the lending team including coordinating loan closing, organizing customer files, monitoring financial documents and supporting all lending initiatives. Performs record keeping functions including payment processing and balancing. Acts as first point of contact with loan customers and responsible for providing a high level of customer service. Responsibilities include, but are not limited to:
Assists loan officers by preparing various documents such as sending notices, preparing past due correspondence, ordering credit bureau reports and appraisals and preparing customer correspondence.
Assists loan officers in gathering information for new loan requests and submits loan requests and supporting documentation to Central Loan Processing.
Works independently handling accounts of larger size and complexity and/or larger volume of accounts.
Maintains customer's credit file in an orderly and accurate manner while in their possession. Forwards new loans and updated documentation to Post Closing to be archived on Director. Reviews files for appropriate documents and responsible for following up on exceptions.
Greet customers and prospective customers, directing them to the appropriate personnel.
Assists customers with questions, balance information, payments, line of credit advances, payoff quotes and tax reporting calculations on a continuous basis.
Retrieves information requested for credit ratings and loan confirmations.
Prints, reviews and distributes a variety of management reports.
May provide coaching and guidance to other loan administrators.
Actively cross-sells bank related products in a professional manner.
Completed required training associated with job function.
Performs other related duties as assigned.
Qualifications Education/Experience:
High School Diploma required
Specialized education/training normally acquired through two plus years of experience
Skills:
Excellent computer skills. Advanced knowledge and mastery of word processing and spreadsheet functions.
High level of understanding of lending function, loan system and Premier system.
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
High level of interpersonal skills to interact with customers and potential customers in a professional manner.
High level of knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT HP123