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Lutheran Community Services Northwest jobs in Tacoma, WA - 20 jobs

  • Case Manager

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in Bremerton, WA

    Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Provides "hands-on" in-home demonstration, teaching and support to increase family safety and stability, knowledge of child development, and understanding of safety concerns in families referred by DHS/Child Welfare. The Provider will assess the family's needs and co-create a family plan for visitation and action, and collaborate with other DHS providers and community agencies. Ability to travel to families' homes and communities required. This individual will provide services to families referred through DHS/Self Sufficiency to enhance family stability and support workforce readiness. Provides a comprehensive screening to determine immediate needs. Provides skills training to children, adolescents and adults to address immediate needs. Develops and implements an effective service plan. Collaborates with community partners and connects families to relevant resources to support progress. Conduct targeted street and community-based outreach to identify and engage youth (ages 12-24) experiencing housing instability, and connect them with housing, basic needs, and support services. Provide strengths-based assessment, service planning, and resource navigation, ensuring timely referrals and warm hand-offs to community partners and coordinated entry systems. Build and maintain collaborative relationships with service providers, school districts, and local agencies to expand youth access to holistic and trauma-informed supports. Facilitate youth-led engagement efforts, including Regional and Statewide Youth for Youth (Y4Y) meetings, incorporating lived experiences to inform system improvement strategies. Participate in data entry and analysis using HMIS and other internal tracking tools to support program evaluation, quality improvement, and compliance with funder requirements. Advocate for the rights and needs of youth in local, regional, and state-level forums, contributing to policy discussions and service delivery improvements that reflect youth voice. Represent the organization in community meetings, trainings, and events, promoting public awareness and best practices related to youth homelessness and equity-focused service delivery. HOW YOU WILL BE A GREAT FIT: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2 years of related experience; HS diploma or equivalent Lived experience that enhances relatability to clients being served Credentials may be required depending on individual program or location requirements. Fluency in English, both spoken and written Basic mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Travels between worksites regularly; responsible for transporting clients in personal and/or agency vehicles, which requires valid driver's license, auto insurance, and motor vehicle records clearance Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program
    $41k-54k yearly est. 3d ago
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  • Case Manager (Multilingual)

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in SeaTac, WA

    WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind An 18.75 per hour work week to ensure work/life balance Accrual of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. The Case Manager supports the Safe Release Program (SRP). Primary responsibilities include performing biometrics (fingerprints) for the sponsors of unaccompanied minors and delivering intensive case management to asylum-seeking individuals and families. The Case Manager empowers clients to make informed decisions, provides holistic support through SRP, and ensures compliance with program standards. Coordinates with sponsors, shelters, and the funder to schedule fingerprint appointments for clients. Reviews the required forms face to face with client(s) and provides resources and referrals to supportive services in the area as needed. Completes paperwork and biometrics, including conducting digital fingerprints and managing the fingerprint database accurately and in compliance with program standards. Provides clients with information and resources to make informed decisions about becoming sponsors. Complies with the "Rules of Behavior for the HHS Digital Fingerprinting System" and the "Safe Release Support Program Manual." Maintains equipment, including reporting technical issues related to the Digital Fingerprint Machine. Provides Program Supervisor with accurate data to ensure timely completion of reports and informs about any issues related to the sponsors or equipment. Performs other duties as assigned to support the Safe Release Program. HOW YOU WILL BE A GREAT FIT: 2 years of related experience; Experience working with refugee and immigrant populations preferred. Strong attention to detail and accuracy. Lived experience that enhances relatability to clients being served HS diploma or equivalent / Bachelor's / Master's in (specific) or related field; substantial relevant experience will be considered in place of degree (Credential) is required upon start / within 90 days of hire. Equivalent credentials may be accepted, depending on individual program or location requirements. Credentials may be required depending on individual program or location requirements. Fluency in English and Spanish, both spoken and written Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a low noise / moderately noisy / noisy environment Interacts with others and performs tasks in-person and through the use of technology, with moderate / long periods of stationary activity and minimal / moderate / long periods of increased physical activity including and not limited to (most common physical activities for the job) Moves equipment/materials weighing up to 50 pounds Travels between worksites regularly / occasionally Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program
    $41k-54k yearly est. 20d ago
  • Caregiver Success Manager

    Family First 4.2company rating

    Tacoma, WA job

    Salary Range: $26.00 per Hour Bonus: $500 Onboarding Bonus payable after completing 60 days with the company. Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Caregiver Success Manager, you'll be at the heart of our care delivery team-overseeing the scheduling, support and professional development of our in-home Caregivers. You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate for this role is someone with a people-first management style, excellent organization and time management skills, and a commitment to ensuring the highest care delivery standards. Job Duties Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction Communicate regularly with the Client Success Manager, client, client's family or representatives regarding scheduling updates Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers Provide training to Caregivers under the direction of the Director of Home Care Ensure Caregivers are compliant with their continued education/training programs Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool Travel within the greater Tacoma/ Greater Seattle area as needed or assigned Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications 2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred Valid Driver's License and vehicle insurance with clean DMV record required Current Certified Nursing Assistant or Home Care Aide Certification preferred Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. Competitive compensation: $26.00 per hour Health, dental & vision insurance 401(k) with company match Paid time off + 10 paid holidays per year Professional development support Same day pay available through TapCheck Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team.
    $26 hourly Auto-Apply 60d+ ago
  • Home Care Scheduler/Caregiver Manager

    Family First 4.2company rating

    Renton, WA job

    Bonus: $1000 Onboarding Bonus payable after completing 60 days with the company. Salary Range: $30-$32 per hour Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Home Care Scheduler/Caregiver Manager you'll be at the heart of our care delivery team-overseeing the scheduling, support and professional development of our in-home Caregivers. You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate for this role is someone with a people-first management style, excellent organization and time management skills, and a commitment to ensuring the highest care delivery standards. Job Duties Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction Communicate regularly with the Client Success Manager, client, client's family or representatives regarding scheduling updates Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers Provide training to Caregivers under the direction of the Director of Home Care Ensure Caregivers are compliant with their continued education/training programs Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool Travel within the greater Renton/Greater Seattle area as needed or assigned Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications 2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred Valid Driver's License and vehicle insurance with clean DMV record required Current Certified Nursing Assistant or Home Care Aide Certification preferred Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. Competitive compensation: $30-$32 Health, dental & vision insurance 401(k) with company match Paid time off + 10 paid holidays per year Professional development support Same day pay available through TapCheck Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team as a Home Care Scheduler/Caregiver Manager
    $30-32 hourly Auto-Apply 14d ago
  • Home Care Client Manager

    Family First 4.2company rating

    Renton, WA job

    Bonus: $1000 Onboarding Bonus payable after completing 60 days with the company. Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Home Care Client Manager , you'll be at the heart of our care delivery team-ensuring every client receives personalized, high-quality service. You'll oversee client care, maintaining communication with families, and providing compassionate service to our clients. The ideal candidate for this Home Care Client Manager role is someone with a client-first mindset, strong interpersonal skills, and the ability to prioritize effectively in a fast-paced environment. Job Duties Conduct in-home or virtual assessments to identify client care needs Ensure client care needs are met, coordinating with Caregiver Success Manager Regularly communicate with clients, referral partners and family members Maintain accurate documentation of client services, progress & care plan changes Ensure compliance with all relevant regulations, internal policies Occasionally participate in community outreach with current and potential referral partner relationships Travel within the Renton/Greater Seattle area as needed or assigned Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications 2+ years of experience in healthcare care coordination, client management, and/or related role with transferrable skills required Valid Driver's License and vehicle insurance with clean DMV record required Current CNA or HCA certification preferred Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. Competitive compensation: $30.00 - $32.00 per hour Health, dental & vision insurance 401(k) with company match Paid time off + 10 paid holidays per year Professional development support Same day pay available through TapCheck Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team as a Home Care Client Manager.
    $30-32 hourly Auto-Apply 15d ago
  • Integrated Arts Instructor

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in Tacoma, WA

    Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. The Integrated Arts Instructor helps fulfill our mission by empowering individuals with dementia and other neurocognitive disorders to express themselves creatively, fostering dignity, connection, and joy through person-centered arts engagement. By training volunteers and building inclusive community partnerships, the role promotes health, justice, and hope across diverse generations and settings. Plan, schedule, and implement program sessions in collaboration with program management Parter with program management to recruit and onboard new clients and volunteers, ensuring a smooth and engaging introduction to the program Train and support volunteers in program and Agency principles, philosophy, and activities Create and adapt art project templates, materials, and lesson plans; ensure adequate supply management Provide in-person instruction, assess participants and volunteers, and address concerns in partnership with program management Organize and participate in community events to promote program and Agency mission Maintain program files, documentation, and required reports accurately and on time Ensure safe physical setup and cleanup of art sessions and events, including transportation and handling of program supplies HOW YOU WILL BE A GREAT FIT: 2 years of related experience in art education, program coordination or volunteer coordination, ideally with seniors and dementia care HS diploma or equivalent Opening Minds through Art (OMA) certification is required following hire and based on training availability Fluency in English and additional language(s) as outlined in the job posting, both spoken and written Basic mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a noisy environment Interact with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and long periods of increased physical activity including and not limited to sitting, standing and walking Moves equipment/materials weighing up to 25 pounds Travels between worksites regularly Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $23k-33k yearly est. 24d ago
  • Staff Accountant

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in Seattle, WA

    All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are looking for a Staff Accountant and team member for our accounting and reporting function and its growth‐oriented future. The Staff Accountant enters journal entries in accordance with US GAAP and funder requirements. The Staff Accountant also enters cash entries and assists with various audits. These tasks ensure LSCNW follows funder requirements and donor intent. Perform standard journal entries as assigned Complete reconciliations Complete and tie out imports from external systems into MIP Enter cash transactions Complete internal controls processes and support the AP function in applying accounting principles Participate in audit testing samples Participate as a project contributor on special projects and organizational initiatives to improve operational effectiveness HOW YOU WILL BE A GREAT FIT: Please note this position requires candidates to live in our 3-state operating area of Oregon, Washington or Idaho 1-2 years of related experience in accounting or finance Bachelor's degree in finance, accounting, business administration or related field; substantial relevant experience will be considered in place of degree Credentials may be required depending on individual program or location requirements. Fluency in English, both spoken and written Intermediate mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a low noise environment Travels between worksites occasionally Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $54k-66k yearly est. 60d+ ago
  • On Call Shelter Program Staff

    Catholic Community Services of Western Washington 4.2company rating

    Bremerton, WA job

    Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu. NewJobSearch#On+Call+Shelter+Program+Staff
    $36k-42k yearly est. 60d+ ago
  • Program Coordinator

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in Renton, WA

    Compass is proud to be a division of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child wellness, refugees and immigrants, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit ****************************** Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person we serve. We recognize the value that different perspectives and cultures bring to the organization, and all employees are expected to make efforts in their work and conduct to be welcoming to all. WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: With permanent supportive housing for individuals and families who are Veterans, the Compass Veterans Center in Renton offers a variety of veteran-specific services. Reading groups and art classes for children in the youth center engage young residents, and case management services help adults find the support they need. The program is open to veteran individuals and families who have experienced homelessness, and those earning between zero to 60 percent of Area Median Income (AMI). The Program Coordinator provides oversight and coordinates programming for the assigned supportive housing program. Programming will directly address guest barriers and enable a smooth transition from homelessness into next step housing. They work with the Program Manager to facilitate development and expansion of services and facility management through engaging in the community and building networks. Time is divided between leading shift coverage, supervising direct service staff, administrative tasks, schedule management, HMIS management, and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care. Location: Renton, WA Non-Exempt: Salary Range $31.50 to $33.50 Schedule: Monday -Friday 9am to 5:30am: plus, evenings and weekends as needed for emergencies Meal Period: Unpaid (30 minutes) Program Coordination Coordinate daily operations of the program. Liaise and communicate with partnered support services such as local food banks, OSL, CEA, shelter providers, and others. Liaise with local community service providers, City staff, and King County staff and programs to facilitate participant referrals. Prepare timely and accurate monthly, quarterly, and annual statistics as required by funders and the agency. Know and understand program contracts and ensure compliance. Provide supportive crisis counseling and case management support to program participants as needed. With the Program Manager, ensure maintenance of all necessary logs, records, reports, and statistics. Participate in ongoing training and program development. Train staff and ensure enforcement of program policies and agency rules. Work in conjunction with other Compass programs to support the agency's mission. Staffing Hire, train, and supervise Shift Supervisors and day-shift Program Assistants, both regular and relief, to ensure effective delivery of trauma-informed services. Develop schedules and ensure shift coverage. Provide leadership support to all program staff. Serve as the first point of contact for staff call-outs and no-shows, which may require finding relief coverage or covering shifts personally. Manage staff scheduling and ensure adequate coverage for service delivery. With the Program Manager, facilitate regular staff meetings. Participation in Service Delivery Support program improvements and development in collaboration with the Program manager and Housing Services Director, including staffing decisions and auxiliary to services. Build and maintain a network of community providers and services to address guest needs, serving as liaison with referring agencies. Provide and model de-escalation and crisis intervention, developing a supportive milieu and acting as a role model for front-line staff. Perform daily activities as needed to ensure smooth program operations. Leadership Recognize the value that different perspectives and cultures bring to the organization. Maintain positive working relationships with agency employees to foster a cooperative and harmonious work climate. Project a favorable image of the organization to promote its aims and objectives and enhance public recognition. Perform duties in a timely and effective manner in accordance with agency policies. Serve as a member of the management team. Keep the immediate supervisor promptly informed of significant problems or unusual matters. Take prompt corrective action or suggest alternative solutions when necessary. Handle conflict situations proactively and effectively, modeling strong conflict-resolution skills. Create a work climate where staff are challenged, supported, and motivated to excel. Build strong teams that apply diverse skills and perspectives toward shared goals. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Supervisory Responsibilities Carry out supervisory duties in accordance with agency policies and applicable laws. Directly supervise Program Assistants and relief staff. Responsibilities include interviewing, hiring, and training staff; planning, assigning, and directing work; monitoring performance; providing recognition; coaching, counseling, and discipline when necessary; and addressing complaints and resolving problems. HOW YOU WILL BE A GREAT FIT: Competency in harm reduction, motivational interviewing, trauma-informed care, counseling, advocacy, and referral services. Demonstrated ability to organize and lead teams and coordinate, supervise, and direct others. Knowledge of services and local resources for individuals experiencing homelessness or housing insecurity. Ability to maintain a caseload and provide case management, crisis counseling, advocacy, and referrals. Knowledge of best practices in de-escalation, crisis intervention, and stabilization. Ability to follow agency policies to maintain safety and security. Ability to accurately enter data, create case notes, and generate reports. Ability to work effectively with individuals from diverse backgrounds and circumstances. Ability to work independently and collaboratively, exercising sound judgment. Strong interpersonal boundaries, emotional intelligence, and conflict-management skills. Excellent written and verbal communication skills. Strong problem-solving, time management, and project management skills. Ability to learn and use Microsoft products and other internet-based software. Ability to learn new office equipment and devices. The employee in this position must be able to read, write, and understand English. Education/Experience Minimum of two years' experience in a human services setting addressing housing instability, supportive housing, mental health, substance use, employment insecurity, or domestic violence (required). Minimum of one year of direct supervisory or management experience (preferred). Minimum of two years' experience in case management or direct service roles serving unsheltered individuals (preferred). Awareness of, or training in equity, intersectionality, and belonging (preferred). Experience working in multilingual or language-barrier environments (preferred). Current Washington State Food Handlers Permit (preferred; sponsorship available within one month of hire if not current). Valid Washington State driver's license, proof of insurance, and acceptable driving record (required). A degree in a related field is a complement to required experience but not required. Physical DemandsThe physical demands described represent those required to perform essential job functions. Regularly required to talk and hear. Frequently required to stand, walk, use hands, type, reach, and occasionally lift up to 20 pounds. Work occurs in a shelter or housing environment requiring periods of sitting, walking, stair climbing, and standing. Occasional exposure to outdoor weather conditions. Travel to program sites and meetings throughout the county is required. Mental demands include attention to detail, interpersonal interaction, critical thinking, planning, and verbal participation in meetings. Work environment The noise level is generally moderate. Compass programs operate in human services environments across the Greater Seattle area and serve diverse populations, including formerly homeless adults, individuals with disabilities, veterans, and vulnerable elderly adults. Employees may be in close proximity to program participants. Employees may encounter hazardous chemicals, bloodborne pathogens, and other potentially infectious materials, with required safety training provided. This position is eligible for occasional remote work with manager approval. Compass facilities utilize camera surveillance in public areas for safety and security purposes. Bottom of Form Thank you! We sincerely appreciate your interest in joining the Compass Housing Alliance and Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $31.5-33.5 hourly 9d ago
  • Housing & Employment Services Program Manager 1

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in SeaTac, WA

    Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: All LCSNW team members contribute to our mission of partnering with individuals, families, and communities for health, justice, and hope. As the Program Manager for Housing & Employment Services, you play a key role in ensuring that individuals and families facing housing instability or barriers to employment receive coordinated, compassionate, and effective support. You will bridge communication between staff, clients, leadership, and community partners to ensure smooth service delivery, promote stable housing outcomes, and strengthen pathways toward economic self-sufficiency. Your leadership will guide the team in providing trauma-informed, culturally responsive, and goal-oriented services that empower clients to achieve long-term stability. Resource Management: Oversee budget allocation, grant utilization, program enrollment, and staffing decisions to ensure efficient and impactful service delivery across housing and employment programs. Strategic Planning: Collaborate with internal and external stakeholders to develop and implement strategies that strengthen housing stability, employment readiness, and client self-sufficiency. Program Development: Oversee daily program operations and contribute to designing, improving, and evaluating services that address emerging community needs in housing and workforce development. Community Engagement: Build and maintain strong partnerships with stakeholders, leaders, landlords, employers, service providers, and community partners to expand client opportunities and support coordinated care. Impact Measurement: Utilize established metrics to track program outcomes related to housing stability, employment placement, service utilization, and contract compliance. Ensure readiness for audits, accreditations, and reporting requirements. Advocacy and Representation: As directed, represent Housing & Employment Services at community meetings, funder events, and partner gatherings. Advocate for client needs and equitable access to housing and economic opportunities. Organizational Leadership: Foster a culture of collaboration and nurturing professional development within the team. HOW YOU WILL BE A GREAT FIT: At minimum 3 years of management or supervisory experience 3-5 years of related professional experience Bachelors in related field; substantial relevant experience will be considered in place of degree Fluency in English and additional language(s) as outlined in the job posting, both spoken and written Intermediate mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a moderately noisy environment Interacts with others and perform tasks in-person and using technology, with long periods of stationary activity and minimal periods of increased physical activity including and not limited to sitting, standing and walking. Moves equipment/materials weighing up to 10 pounds; may be responsible for moving/carrying children weighing up to 25 pounds May travel between worksites; may be responsible for transporting clients in personal and/or agency vehicles, which may require valid driver's license, auto insurance, and motor vehicle records clearance May work in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $54k-69k yearly est. 19d ago
  • Home Care Scheduler/Caregiver Manager

    Family First 4.2company rating

    Renton, WA job

    Bonus: $1000 Onboarding Bonus payable after completing 60 days with the company. Salary Range: $30-$32 per hour Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Home Care Scheduler/Caregiver Manager you'll be at the heart of our care delivery team-overseeing the scheduling, support and professional development of our in-home Caregivers. You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate for this role is someone with a people-first management style, excellent organization and time management skills, and a commitment to ensuring the highest care delivery standards. Job Duties Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction Communicate regularly with the Client Success Manager, client, client's family or representatives regarding scheduling updates Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers Provide training to Caregivers under the direction of the Director of Home Care Ensure Caregivers are compliant with their continued education/training programs Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool Travel within the greater Renton/Greater Seattle area as needed or assigned Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications 2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred Valid Driver's License and vehicle insurance with clean DMV record required Current Certified Nursing Assistant or Home Care Aide Certification preferred Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. Competitive compensation: $30-$32 Health, dental & vision insurance 401(k) with company match Paid time off + 10 paid holidays per year Professional development support Same day pay available through TapCheck Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team as a Home Care Scheduler/Caregiver Manager
    $30-32 hourly Auto-Apply 15d ago
  • Mental Health Clinician (Multilingual)

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in Seattle, WA

    THE ROLE: The WISe Mental Health Clinician provides mental health counseling services through the incorporation of evidence-based practices that focus on the strengths of children and families served. This role requires the ability to work effectively in a team environment, as well as within the community and with other agency staff. In this role, clinicians can expect to work in homes, schools, community centers and/or the agency office, depending on the needs of families on their caseload. Communication, confidentiality and professionalism are essential parts of this position due to WISe being a team-based approach. The ability to work flexible hours including evenings and participating in an on-call rotation is expected. LCSNW offers a pay differential for employees while on-call. RESPONSIBILITIES: The primary duties and responsibilities include, but are not limited to, the following: ● Maintain a caseload of 15 to 20 youth and young adults ranging from age 10-21 ● Provide culturally responsive mental health treatment services to children and youth experiencing behavioral health/mental health concerns, and supporting families in understanding needs of children and youth ● Demonstrate awareness and sensitivity in the delivery of mental health services as it relates to the cultural and socioeconomic characteristics of the populations served ● Conduct mental health intakes and assessments to determine treatment needs aligned with current DSM diagnoses, and complete treatment planning on a quarterly basis to monitor youth progress in treatment goals ● Maintain timely case notes and records set by the agency's documentation standards ● Collaborate with other members of the WISe team (care coordinator, peer support specialist, family support specialist) to identify how each WISe team member addresses ongoing youth/family needs to reduce stressors affecting behavioral health/mental health concerns ● Approach responsibilities with a high degree of flexibility, including the ability to shift quickly from various tasks based on the needs of youth on caseload ● Participate in required weekly individual supervision, case consultation, and bimonthly staff meetings to explore therapeutic approaches, modalities, and interventions for youth, process themes of transference/countertransference as they occur, and identify support needed for professional growth in field ● Attend monthly child and family team (CFT) planning meetings that address youth and family goals with other professional supports, natural supports, and community partners ● Stay up to date in knowledge and skills in the field through attending trainings required for licensure ● Travel throughout countywide service area with mileage reimbursement allocated monthly ● Other duties as assigned by the clinical manager, supervisor or director. QUALIFICATIONS: ● Ability to read, write and speak fluently in English are required, as well as one of the following additional languages: Spanish, Amharic, Arabic, Dari, Farsi, Pashto, Russian, Ukrainian. Candidates with demonstrated language competency are eligible for language-based pay increase. ● Successful completion of a background check through Washington State Patrol. ● Cannot be excluded from participation in any federal healthcare programs (Medicaid, Medicare, and other federally funded programs that provide health benefits). ● Must not be prohibited from entering school grounds or classrooms for any reason. EDUCATION AND/OR EXPERIENCE: ● Master's degree granted by an accredited institution in Social Work, Counseling, Marriage & Family Therapy, Psychology, or a closely related field is required. ● Previous experience conducting assessments, diagnosis, and treatment planning acquired through internship or employment is preferred. ● Previous WISe/wraparound experience is desirable, but not required CERTIFICATES, LICENSES, REGISTRATIONS: ● LICSW, LMFT, LMHC/LPC preferred, or appropriate associate licensure (LSWAIC, LMFTA, LMHCA) ● Submit Washington State Agency Affiliated Counselor Registration Application (within 30 days of start date) ● CPR/First Aid (within 90 days of start date) ● Washington State CANS certification (within 90 days of start date) THE PERKS: We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance. Vacation includes up to 2 weeks in the first year. Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.
    $57k-72k yearly est. 60d+ ago
  • Caregiver Success Manager

    Family First 4.2company rating

    Tacoma, WA job

    Salary Range: $26.00 per Hour Bonus: $500 Onboarding Bonus payable after completing 60 days with the company. Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Caregiver Success Manager, you'll be at the heart of our care delivery team-overseeing the scheduling, support and professional development of our in-home Caregivers. You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate for this role is someone with a people-first management style, excellent organization and time management skills, and a commitment to ensuring the highest care delivery standards. Job Duties Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction Communicate regularly with the Client Success Manager, client, client's family or representatives regarding scheduling updates Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers Provide training to Caregivers under the direction of the Director of Home Care Ensure Caregivers are compliant with their continued education/training programs Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool Travel within the greater Tacoma/ Greater Seattle area as needed or assigned Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications 2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred Valid Driver's License and vehicle insurance with clean DMV record required Current Certified Nursing Assistant or Home Care Aide Certification preferred Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. Competitive compensation: $26.00 per hour Health, dental & vision insurance 401(k) with company match Paid time off + 10 paid holidays per year Professional development support Same day pay available through TapCheck Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team.
    $26 hourly Auto-Apply 60d+ ago
  • Home Care Client Manager

    Family First 4.2company rating

    Renton, WA job

    Bonus: $1000 Onboarding Bonus payable after completing 60 days with the company. Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Home Care Client Manager, you'll be at the heart of our care delivery team-ensuring every client receives personalized, high-quality service. You'll oversee client care, maintaining communication with families, and providing compassionate service to our clients. The ideal candidate for this Home Care Client Manager role is someone with a client-first mindset, strong interpersonal skills, and the ability to prioritize effectively in a fast-paced environment. Job Duties * Conduct in-home or virtual assessments to identify client care needs * Ensure client care needs are met, coordinating with Caregiver Success Manager * Regularly communicate with clients, referral partners and family members * Maintain accurate documentation of client services, progress & care plan changes * Ensure compliance with all relevant regulations, internal policies * Occasionally participate in community outreach with current and potential referral partner relationships * Travel within the Renton/Greater Seattle area as needed or assigned * Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary * Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications * 2+ years of experience in healthcare care coordination, client management, and/or related role with transferrable skills required * Valid Driver's License and vehicle insurance with clean DMV record required * Current CNA or HCA certification preferred * Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. * Competitive compensation: $30.00 - $32.00 per hour * Health, dental & vision insurance * 401(k) with company match * Paid time off + 10 paid holidays per year * Professional development support * Same day pay available through TapCheck * Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team as a Home Care Client Manager.
    $30-32 hourly 15d ago
  • Program Coordinator

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in Seattle, WA

    CHA INTRO: Compass is proud to be a division of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child wellness, refugees and immigrants, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit ****************************** Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person we serve. We recognize the value that different perspectives and cultures bring to the organization, and all employees are expected to make efforts in their work and conduct to be welcoming to all. WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status Location: Pioneer Square Neighborhood Seattle SCHEDULE: Sunday-Thursday, 4:00pm-12:00am; plus, as needed for emergencies MEAL PERIOD: Unpaid (30 minutes) SALARY RANGE: $31.50-$33.50 per hour, DOE HOW YOU WILL MAKE AN IMPACT: Otto's Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, including access to a behavioral clinician and housing navigation. In addition to services, the program offers 155 individual sleeping areas for male-identifying guests, meals, laundry, and accommodation for service pets. This combination of shelter and services enables Compass to meet people where they are and build a supportive community to help people currently living in tents or encampments move toward stability. Referrals are directed by the City of Seattle's The Hope Team. The Program Coordinator provides oversight and coordinates programming for the assigned supportive housing program. Programming will directly address guest barriers and enable a smooth transition from homelessness into the next step of housing. They work with the Program Manager to facilitate development and expansion of services and facility management through engaging in the community and building networks. Time is divided between leading shift coverage, supervising direct service staff, administrative tasks, schedule management, HMIS management, and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care. Program Coordination Liaise and communicate with partnered support services such as local food banks, OSL, CEA, shelter providers, and others. Liaise with local community service providers, City staff, and King County staff and programs to facilitate participant referrals. Prepare timely and accurate monthly, quarterly, and annual statistics as required by funders and the agency. Know and understand program contracts and ensure compliance.Provide supportive crisis counseling and case management support to program participants as needed. With the Program Manager, ensure maintenance of all necessary logs, records, reports, and statistics. Participate in ongoing training and program development.Train staff and ensure enforcement of program policies and agency rules. Work in conjunction with other Compass programs to support the agency's mission. Staffing Hire, train, and supervise Shift Supervisors and swing and overnight shift Counselors, both regular and relief, to ensure effective delivery of trauma-informed services. Develop schedules and ensure shift coverage. Provide leadership support to all program staff. Serve as the first point of contact for staff call-outs and no-shows, which may require finding relief coverage or covering shifts personally. Manage staff scheduling and ensure adequate coverage to provide service delivery. With the Program Manager, facilitate regular team staff meetings. Participation in Service Delivery Support program improvements and development in collaboration with the Program Manager and Director, including staffing decisions and auxiliary services. Build and maintain a network of community providers and services to address guest needs, serving as liaison with referring agencies. Provide and model de-escalation and crisis intervention, developing a supportive milieu and acting as a model for front-line staff. Perform daily activities as needed to keep the program running smoothly. Leadership Recognize the value that different perspectives and cultures bring to the organization. Maintain favorable working relationships with agency employees to foster a cooperative and harmonious work climate. Project a favorable image of the organization to promote its aims and objectives and enhance public recognition. Perform all duties in a timely and effective manner in accordance with established agency policies. Serve as a member of the management team. Keep the immediate supervisor promptly and fully informed of significant problems or unusual matters. Take prompt corrective action or suggest alternative solutions when necessary.Handle conflict situations proactively and effectively, modeling strong conflict resolution skills. Create a climate where staff are challenged, supported, and motivated to do their best work. Build strong teams that apply diverse skills and perspectives toward shared goals. Supervisory Responsibilities: Carry out supervisory duties in accordance with agency policies and applicable laws. Directly supervise Shift Supervisors, Counselors, and relief staff. Responsibilities include interviewing, hiring, and training staff; planning, assigning, and directing work; monitoring performance; providing recognition; coaching, counseling, and discipline when necessary; and addressing complaints and resolving problems. HOW YOU WILL BE A GREAT FIT: Competency in harm reduction, motivational interviewing, trauma-informed care, counseling, advocacy, and referral services. Demonstrated ability to organize and lead teams and supervise the work of others. Knowledge of local resources for individuals experiencing homelessness or housing insecurity. Ability to maintain a caseload and provide case management, crisis counseling, advocacy, and referrals. Knowledge of best practices in de-escalation, crisis intervention, and stabilization. Ability to follow agency policies and procedures to maintain safety and security. Ability to accurately enter data, write case notes, and generate reports.Ability to work effectively with individuals from diverse backgrounds and circumstances.Ability to work independently and collaboratively, exercising sound judgment.Strong interpersonal boundaries, emotional intelligence, and conflict management skills. Excellent written and verbal communication skills.Strong problem-solving, time management, and project management skills.Ability to learn new technology and office equipment. Education/Experience Minimum of two years' experience in a human services setting addressing housing instability, supportive housing, mental health, substance use, employment insecurity, or domestic violence (required). Minimum of one year of direct supervisory or management experience (desired). Minimum of two years' experience in case management or direct service roles serving unsheltered individuals (desired). Awareness of or training in belonging, compassion, and meeting people where they are (desired). Experience working in multilingual or language-barrier environments (desired). Current Washington State Food Handlers Permit (desired; sponsorship available within one month of hire if not current). Valid Washington State driver's license, proof of insurance, and acceptable driving record (required). A degree in social work or a related field is a complement to required experience. Physical Demands Regularly required to talk and hear. Frequently required to stand, walk, use hands, type, reach, and occasionally lift up to 20 pounds. Work occurs in a shelter or housing environment with prolonged sitting, walking, stair use, and standing. Occasional exposure to outdoor weather conditions. Travel to program sites and meetings throughout the county is required. Mental demands include attention to detail, interpersonal interaction, critical thinking, planning, and verbal participation in meetings. Work EnvironmentThe noise level is generally moderate. Compass programs operate in human services environments across the Greater Seattle area and serve diverse populations, including formerly homeless adults, individuals with disabilities, veterans, and vulnerable elderly adults. Employees may be near program participants. Employees may encounter hazardous chemicals, bloodborne pathogens, and other potentially infectious materials, with required safety training provided. This position is eligible for occasional remote work with manager approval. Compass facilities utilize camera surveillance in public areas for safety and security purposes. Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $31.5-33.5 hourly 9d ago
  • Housing & Employment Services Program Manager 1

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in SeaTac, WA

    Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: All LCSNW team members contribute to our mission of partnering with individuals, families, and communities for health, justice, and hope. As the Program Manager for Housing & Employment Services, you play a key role in ensuring that individuals and families facing housing instability or barriers to employment receive coordinated, compassionate, and effective support. You will bridge communication between staff, clients, leadership, and community partners to ensure smooth service delivery, promote stable housing outcomes, and strengthen pathways toward economic self-sufficiency. Your leadership will guide the team in providing trauma-informed, culturally responsive, and goal-oriented services that empower clients to achieve long-term stability. Resource Management: Oversee budget allocation, grant utilization, program enrollment, and staffing decisions to ensure efficient and impactful service delivery across housing and employment programs. Strategic Planning: Collaborate with internal and external stakeholders to develop and implement strategies that strengthen housing stability, employment readiness, and client self-sufficiency. Program Development: Oversee daily program operations and contribute to designing, improving, and evaluating services that address emerging community needs in housing and workforce development. Community Engagement: Build and maintain strong partnerships with stakeholders, leaders, landlords, employers, service providers, and community partners to expand client opportunities and support coordinated care. Impact Measurement: Utilize established metrics to track program outcomes related to housing stability, employment placement, service utilization, and contract compliance. Ensure readiness for audits, accreditations, and reporting requirements. Advocacy and Representation: As directed, represent Housing & Employment Services at community meetings, funder events, and partner gatherings. Advocate for client needs and equitable access to housing and economic opportunities. Organizational Leadership: Foster a culture of collaboration and nurturing professional development within the team. HOW YOU WILL BE A GREAT FIT: At minimum 3 years of management or supervisory experience 3-5 years of related professional experience Bachelors in related field; substantial relevant experience will be considered in place of degree Fluency in English and additional language(s) as outlined in the job posting, both spoken and written Intermediate mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a moderately noisy environment Interacts with others and perform tasks in-person and using technology, with long periods of stationary activity and minimal periods of increased physical activity including and not limited to sitting, standing and walking. Moves equipment/materials weighing up to 10 pounds; may be responsible for moving/carrying children weighing up to 25 pounds May travel between worksites; may be responsible for transporting clients in personal and/or agency vehicles, which may require valid driver's license, auto insurance, and motor vehicle records clearance May work in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $54k-69k yearly est. 20d ago
  • Case Manager I

    Catholic Community Services of Western Washington 4.2company rating

    Bremerton, WA job

    Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu. NewJobSearch#Case+Manager+I
    $38k-46k yearly est. 60d+ ago
  • Outreach Case Manager

    Catholic Community Services of Western Washington 4.2company rating

    Bremerton, WA job

    Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu. NewJobSearch#Outreach+Case+Manager
    $38k-46k yearly est. 60d+ ago
  • Outreach Case Manager

    Catholic Community Services of Western Washington 4.2company rating

    Lacey, WA job

    Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu. NewJobSearch#Outreach+Case+Manager
    $38k-46k yearly est. 60d+ ago
  • Case Manager (Multilingual)

    Lutheran Community Services Northwest 4.1company rating

    Lutheran Community Services Northwest job in SeaTac, WA

    WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind An 18.75 per hour work week to ensure work/life balance Accrual of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. The Case Manager supports the Safe Release Program (SRP). Primary responsibilities include performing biometrics (fingerprints) for the sponsors of unaccompanied minors and delivering intensive case management to asylum-seeking individuals and families. The Case Manager empowers clients to make informed decisions, provides holistic support through SRP, and ensures compliance with program standards. Coordinates with sponsors, shelters, and the funder to schedule fingerprint appointments for clients. Reviews the required forms face to face with client(s) and provides resources and referrals to supportive services in the area as needed. Completes paperwork and biometrics, including conducting digital fingerprints and managing the fingerprint database accurately and in compliance with program standards. Provides clients with information and resources to make informed decisions about becoming sponsors. Complies with the "Rules of Behavior for the HHS Digital Fingerprinting System" and the "Safe Release Support Program Manual." Maintains equipment, including reporting technical issues related to the Digital Fingerprint Machine. Provides Program Supervisor with accurate data to ensure timely completion of reports and informs about any issues related to the sponsors or equipment. Performs other duties as assigned to support the Safe Release Program. HOW YOU WILL BE A GREAT FIT: 2 years of related experience; Experience working with refugee and immigrant populations preferred. Strong attention to detail and accuracy. Lived experience that enhances relatability to clients being served HS diploma or equivalent / Bachelor's / Master's in (specific) or related field; substantial relevant experience will be considered in place of degree (Credential) is required upon start / within 90 days of hire. Equivalent credentials may be accepted, depending on individual program or location requirements. Credentials may be required depending on individual program or location requirements. Fluency in English and Spanish, both spoken and written Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a low noise / moderately noisy / noisy environment Interacts with others and performs tasks in-person and through the use of technology, with moderate / long periods of stationary activity and minimal / moderate / long periods of increased physical activity including and not limited to (most common physical activities for the job) Moves equipment/materials weighing up to 50 pounds Travels between worksites regularly / occasionally Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program
    $41k-54k yearly est. 19d ago

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