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What does a manager local do?

Updated January 8, 2025
7 min read

A manager local is in charge of overseeing the daily operations in a business or office, ensuring everything runs smoothly and efficiently. It is their duty to set the objectives and guidelines for the employees to follow, manage the budgets and schedules, supervise the workforce performance, and address issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as producing progress reports, answering calls and correspondence, and maintaining records of transactions. Furthermore, a manager local implements the company's policies and regulations, including its vision and mission.

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Manager local responsibilities

Here are examples of responsibilities from real manager local resumes:

  • Train, develop and lead a team of sixteen facilities technicians in the installation and repair of Verizon FiOS.
  • Project manage the Maryland DSL extension initiative through facilities analysis and capacity management.
  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Oversee payroll for 14 staff, design/deliver performance appraisals, and team with local union representatives to prevent and resolve grievances.
  • Prepare for QA and FDA audits in partnership with CRAs.
  • Capture a beautiful moment with each child as they visit with Santa.
  • Operate in compliance with OSHA, federal, state, and local requirements.
  • Partner with vendors to complete aerial underground OSP plant for copper and fiber plant.
  • Train and assist new employees in construction practices for aerial and bury OSP construction.
  • Create localization savings by negotiating new contracts, streamlining process, and improving QA procedures.
  • Capture, aggregate, and analyze critical project data for the Maryland statewide FiOS deployment.
  • Perform and document quality and safety inspections, ensuring compliance with company standards, as well as OSHA requirements.
  • Deliver results through training, oversight and gaining buy-in from technicians by explaining the competitive impact of keeping the customer inform.
  • Authore all documentation of ISO utilization and compliance.
  • Perform oversight of technicians resolving operational and technical issues.

Manager local skills and personality traits

We calculated that 14% of Managers Local are proficient in Customer Satisfaction, OSP, and Expense Budget. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Managers Local that have these skills listed on their resume here:

  • Customer Satisfaction, 14%

    Created Reporting processes to determine and evaluate Customer Satisfaction Programs to meet or exceed departmental goals.

  • OSP, 12%

    Involved in tracking/monitoring budget dollars as they pertain to OSP Construction and contracting.

  • Expense Budget, 10%

    Managed expense budget for acquisition and maintenance of specialized equipment.

  • Safety Training, 10%

    Managed professional development and safety training.

  • DSL, 7%

    Project manage the Maryland DSL extension initiative through facilities analysis and capacity management.

  • Broadband, 6%

    Oversee provisioning and maintenance activities for over 50 highly skilled technicians delivering voice, video, and broadband.

Most managers local use their skills in "customer satisfaction," "osp," and "expense budget" to do their jobs. You can find more detail on essential manager local responsibilities here:

Communication skills. The most essential soft skill for a manager local to carry out their responsibilities is communication skills. This skill is important for the role because "top executives must be able to convey information clearly and persuasively." Additionally, a manager local resume shows how their duties depend on communication skills: "improved efficiency of weekly payroll by enhancing communication with drivers. "

Leadership skills. Many manager local duties rely on leadership skills. "top executives must be able to shape and direct an organization by coordinating policies, people, and resources.," so a manager local will need this skill often in their role. This resume example is just one of many ways manager local responsibilities rely on leadership skills: "provided leadership in ground security and enforced faa regulations. "

Problem-solving skills. For certain manager local responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a manager local rely on this skill, as "top executives need to identify and resolve issues within an organization." For example, this snippet was taken directly from a resume about how this skill applies to what managers local do: "inspected work and resolved customer issues. "

Time-management skills. Another common skill required for manager local responsibilities is "time-management skills." This skill comes up in the duties of managers local all the time, as "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." An excerpt from a real manager local resume shows how this skill is central to what a manager local does: "completed all installations on time and budget through oversight of 5 - 20 inside and outside staff. "

Most common manager local skills

Compare different managers local

Manager local vs. Customer service/operations manager

A customer service/operations manager is primarily in charge of spearheading and overseeing the efforts of a customer service team, ensuring efficiency and client satisfaction. Their responsibilities include setting goals and objectives, establishing guidelines and schedules, managing the employees, creating new programs for customers, and developing strategies to optimize customer service operations. They may also participate in reaching out to clients through calls and correspondence, resolving issues promptly and professionally. Furthermore, as a manager, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations.

The annual salary of customer service/operations managers is $29,792 lower than the average salary of managers local.Even though managers local and customer service/operations managers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require customer satisfaction, payroll, and process improvement in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between managers local and customer service/operations manager. For instance, manager local responsibilities require skills such as "osp," "expense budget," "safety training," and "dsl." Whereas a customer service/operations manager is skilled in "logistics," "customer service," "human resources," and "customer care." This is part of what separates the two careers.

Customer service/operations managers really shine in the finance industry with an average salary of $67,456. Comparatively, managers local tend to make the most money in the finance industry with an average salary of $106,037.The education levels that customer service/operations managers earn slightly differ from managers local. In particular, customer service/operations managers are 7.4% less likely to graduate with a Master's Degree than a manager local. Additionally, they're 1.4% less likely to earn a Doctoral Degree.

Manager local vs. Regional operation manager

A regional operation manager is in charge of overseeing multiple stores or warehouses in a particular region, ensuring efficiency and profitability. Their responsibilities typically revolve around setting sales targets, devising marketing and workforce management strategies, and gathering extensive data to produce progress reports and presentations. They must also address issues and concerns, dealing and resolving them in a timely and professional manner. Furthermore, as a regional operation manager, it is essential to lead and encourage the workforce, all while implementing the company's policies and regulations.

Regional operation manager positions earn lower pay than manager local roles. They earn a $20,554 lower salary than managers local per year.Only some things about these jobs are the same. Take their skills, for example. Managers local and regional operation managers both require similar skills like "customer satisfaction," "employee development," and "payroll" to carry out their responsibilities.

In addition to the difference in salary, there are some other key differences worth noting. For example, manager local responsibilities are more likely to require skills like "osp," "expense budget," "safety training," and "dsl." Meanwhile, a regional operation manager has duties that require skills in areas such as "customer service," "regional operations," "continuous improvement," and "patients." These differences highlight just how different the day-to-day in each role looks.

Regional operation managers may earn a lower salary than managers local, but regional operation managers earn the most pay in the finance industry with an average salary of $82,385. On the other hand, managers local receive higher pay in the finance industry, where they earn an average salary of $106,037.In general, regional operation managers achieve similar levels of education than managers local. They're 2.4% less likely to obtain a Master's Degree while being 1.4% less likely to earn a Doctoral Degree.

Manager local vs. Operations support manager

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

On average scale, operations support managers bring in lower salaries than managers local. In fact, they earn a $19,412 lower salary per year.By looking over several managers local and operations support managers resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer satisfaction," "technical support," and "payroll." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from manager local resumes include skills like "osp," "expense budget," "safety training," and "dsl," whereas an operations support manager is more likely to list skills in "customer service," "human resources," "professional development," and "support operations. "

Operations support managers earn the highest salary when working in the technology industry, where they receive an average salary of $68,847. Comparatively, managers local have the highest earning potential in the finance industry, with an average salary of $106,037.operations support managers typically earn similar educational levels compared to managers local. Specifically, they're 1.6% less likely to graduate with a Master's Degree, and 1.0% less likely to earn a Doctoral Degree.

Manager local vs. Senior operations manager

A senior operations manager oversees the business operations within a particular department or establishment, ensuring that all procedures adhere to the policies and standards of the company. There are also instances when they must evaluate workers' performances, set budget and sales targets, produce progress reports and assessments, and coordinate with high-ranking officials. Moreover, a senior operations manager leads by motivating the workforce and devising strategies to improve the workflow and reach sales targets within the deadline. Should there be any issues, they must carry out corrective measures right away.

Senior operations managers typically earn higher pay than managers local. On average, senior operations managers earn a $27,697 higher salary per year.According to resumes from managers local and senior operations managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer satisfaction," "payroll," and "project management. "Each job also requires different skills to carry out their responsibilities. A manager local uses "osp," "expense budget," "safety training," and "dsl." Senior operations managers are more likely to have duties that require skills in "customer service," "continuous improvement," "excellent interpersonal," and "logistics. "senior operations managers enjoy the best pay in the professional industry, with an average salary of $134,107. For comparison, managers local earn the highest salary in the finance industry.senior operations managers reach similar levels of education compared to managers local, in general. The difference is that they're 1.2% more likely to earn a Master's Degree, and 0.6% less likely to graduate with a Doctoral Degree.

Types of manager local

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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