Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Member service specialist salary
Average member service specialist salary
$16.24
Overview of Member Service Specialist Salaries
A Member Service Specialist typically earns around $33,769 per year, translating to about $16 per hour. Salaries can vary significantly based on factors such as experience level, geographic location, and the industry. For instance, entry-level specialists might start at lower rates, while those with several years of experience could see salaries increase substantially.
Highest Paying States and Cities
States like California and Texas often offer higher salaries for this role due to the cost of living and demand for skilled professionals. Additionally, major cities such as New York and Los Angeles frequently top the list for the highest wages. Understanding these geographical disparities can help candidates make informed decisions when seeking employment.
Career Opportunities
For those considering a career as a Member Service Specialist, opportunities abound across various sectors including finance, healthcare, and retail. Each industry may offer different salary ranges and benefits packages, making it essential for job seekers to research their options thoroughly.
Let Zippi find your next member service specialist job
Let Zippi find your next member service specialist job
Where can a Member Service Specialist earn more?
Member service specialist salaries by experience level
Average member service specialist salary by state
The average member service specialist salary in New York, Massachusetts, and California are the highest in the U.S. The lowest average member service specialist salary states are Mississippi, New Mexico, and Alabama.
- State view
- County view
Highest paying states for member service specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $46,856 | $22.53 |
| 2 | New Hampshire | $40,000 | $19.23 |
| 3 | Montana | $39,778 | $19.12 |
| 4 | Washington | $40,805 | $19.62 |
| 5 | Vermont | $39,306 | $18.90 |
| 6 | Maine | $36,678 | $17.63 |
| 7 | Massachusetts | $43,159 | $20.75 |
| 8 | Delaware | $37,723 | $18.14 |
| 9 | Oregon | $37,069 | $17.82 |
| 10 | Pennsylvania | $39,098 | $18.80 |
| 11 | North Dakota | $34,288 | $16.48 |
| 12 | Nevada | $35,987 | $17.30 |
| 13 | New Jersey | $42,665 | $20.51 |
| 14 | Indiana | $34,489 | $16.58 |
| 15 | Alaska | $37,334 | $17.95 |
| 16 | Arizona | $34,042 | $16.37 |
| 17 | Minnesota | $37,857 | $18.20 |
| 18 | California | $42,842 | $20.60 |
| 19 | Wisconsin | $35,614 | $17.12 |
| 20 | Michigan | $34,112 | $16.40 |
| 21 | Connecticut | $38,703 | $18.61 |
| 22 | South Dakota | $33,745 | $16.22 |
| 23 | Nebraska | $34,811 | $16.74 |
| 24 | District of Columbia | $40,694 | $19.56 |
| 25 | Hawaii | $34,566 | $16.62 |
| 26 | Tennessee | $33,181 | $15.95 |
| 27 | Texas | $33,028 | $15.88 |
| 28 | Rhode Island | $36,476 | $17.54 |
| 29 | Maryland | $38,795 | $18.65 |
| 30 | Illinois | $33,860 | $16.28 |
| 31 | Colorado | $34,908 | $16.78 |
| 32 | Iowa | $31,091 | $14.95 |
| 33 | North Carolina | $33,706 | $16.20 |
| 34 | Idaho | $32,122 | $15.44 |
| 35 | Florida | $31,436 | $15.11 |
| 36 | Louisiana | $30,124 | $14.48 |
| 37 | South Carolina | $32,501 | $15.63 |
| 38 | Utah | $29,164 | $14.02 |
| 39 | Missouri | $32,588 | $15.67 |
| 40 | Wyoming | $29,106 | $13.99 |
| 41 | Virginia | $33,575 | $16.14 |
| 42 | Kentucky | $28,932 | $13.91 |
| 43 | Ohio | $29,164 | $14.02 |
| 44 | Mississippi | $28,183 | $13.55 |
| 45 | Arkansas | $27,960 | $13.44 |
| 46 | West Virginia | $28,395 | $13.65 |
| 47 | Kansas | $29,299 | $14.09 |
| 48 | Alabama | $28,094 | $13.51 |
| 49 | New Mexico | $28,115 | $13.52 |
| 50 | Georgia | $27,379 | $13.16 |
| 51 | Oklahoma | $27,288 | $13.12 |
Highest paying cities for member service specialists
The highest-paying cities for member service specialists are New York, NY, Quincy, MA, and Los Angeles, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $46,982 | $22.59 |
| 2 | Quincy, MA | $43,274 | $20.80 |
| 3 | Los Angeles, CA | $42,424 | $20.40 |
| 4 | Newington, CT | $38,651 | $18.58 |
| 5 | Harrisburg, PA | $38,503 | $18.51 |
| 6 | Eagan, MN | $37,846 | $18.20 |
| 7 | Fairbanks, AK | $37,792 | $18.17 |
| 8 | Westminster, CO | $34,980 | $16.82 |
| 9 | Lafayette, IN | $34,502 | $16.59 |
| 10 | Glendale, AZ | $34,097 | $16.39 |
| 11 | Canton, MI | $34,077 | $16.38 |
| 12 | Raleigh, NC | $33,901 | $16.30 |
| 13 | Aurora, IL | $33,858 | $16.28 |
| 14 | Jackson, TN | $33,187 | $15.96 |
| 15 | Austin, TX | $33,108 | $15.92 |
| 16 | Saint Louis, MO | $32,408 | $15.58 |
| 17 | Saint Petersburg, FL | $31,502 | $15.15 |
| 18 | Lafayette, LA | $30,205 | $14.52 |
| 19 | Canton, OH | $29,618 | $14.24 |
| 20 | Wichita, KS | $29,355 | $14.11 |
Member service specialist salary details
A member service specialist's salary ranges from $26,000 a year at the 10th percentile to $42,000 at the 90th percentile.
What is a member service specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $42,000 | $3,500 | $20 |
| 75th Percentile | $38,000 | $3,167 | $18 |
| Average | $33,769 | $2,814 | $16 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $26,000 | $2,167 | $13 |
Highest paying member service specialist jobs
The highest paying types of member service specialists are customer service expert, service officer, and customer service professional.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Officer | $48,547 | $4,046 | $23.34 | 213,294 |
| Service Team Member | $27,393 | $2,283 | $13.17 | 214,808 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
| Customer Service Desk | $34,599 | $2,883 | $16.63 | 233,256 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Member Service Representative | $31,395 | $2,616 | $15.09 | 214,036 |
How would you rate the starting salaries for member service specialists, as well as the prospects for salary advancement?
Dr. Kate Seltzer Ph.D.
Assistant Professor, Rowan University
Top companies hiring member service specialists now:
Which companies pay member service specialists the most?
Member service specialist salaries at Digital Federal Credit Union and Alaska USA are the highest-paying according to our most recent salary estimates. In addition, the average member service specialist salary at companies like Vibe Credit Union and Truliant Federal Credit Union are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Digital Federal Credit Union | $40,093 | $19.28 |
| 2 | Alaska USA | $38,531 | $18.52 |
| 3 | Vibe Credit Union | $37,963 | $18.25 |
| 4 | Truliant Federal Credit Union | $37,922 | $18.23 |
| 5 | United Nations | $37,129 | $17.85 |
| 6 | Massachusetts Institute of Technology | $37,105 | $17.84 |
| 7 | Public Service Credit Union | $37,096 | $17.83 |
| 8 | Prime Therapeutics | $36,711 | $17.65 |
| 9 | Association for Institutional Research | $36,653 | $17.62 |
| 10 | SkyOne Federal Credit Union | $36,522 | $17.56 |
| 11 | Farm Credit Illinois | $36,305 | $17.45 |
| 12 | AmeriHealth Caritas | $36,050 | $17.33 |
| 13 | FORUM Credit Union | $35,975 | $17.30 |
| 14 | Bellco Credit Union | $35,848 | $17.23 |
| 15 | Crawford & Company | $35,780 | $17.20 |
| 16 | CalOptima | $35,553 | $17.09 |
| 17 | DentaQuest | $35,540 | $17.09 |
| 18 | Alameda Alliance for Health | $35,421 | $17.03 |
| 19 | UNIFY Financial Credit Union | $35,367 | $17.00 |
| 20 | VIVA USA | $35,121 | $16.89 |
Wage gap by gender, race and education
Member Service Specialist salary by industry
The average member service specialist salary varies across industries:
- The average member service specialist salary in the finance industry is $37,158, the highest of any industry.
- The average member service specialist salary in the finance industry is $36,233.
- Member service specialists in the health care industry earn an average salary of $29,122, the lowest of any industry.
Highest paying industries for member service specialists
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $37,158 | $17.86 |
| 2 | Insurance | $36,233 | $17.42 |
| 3 | Non Profits | $35,761 | $17.19 |
| 4 | Automotive | $33,224 | $15.97 |
| 5 | Manufacturing | $32,008 | $15.39 |
| 6 | Health Care | $29,122 | $14.00 |
High paying member service specialist jobs
Member service specialist salary trends
The average member service specialist salary has risen by $4,920 over the last ten years. In 2014, the average member service specialist earned $28,849 annually, but today, they earn $33,769 a year. That works out to a 11% change in pay for member service specialists over the last decade.
Compare member service specialist salaries for cities or states with the national average over time.
Average member service specialist salary over time
Compare member service specialist salaries for individual cities or states with the national average.
Member service specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $33,800 | $16.24 | +3.1% |
| 2024 | $32,700 | $15.73 | +2.8% |
| 2023 | $31,800 | $15.29 | +2.5% |
| 2022 | $31,000 | $14.90 | +1.8% |
| 2021 | $30,400 | $14.64 | +1.8% |
Recently added member service specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Usalliance Financial | Member Services Specialist I | Rye, NY | 06/29/2025 | $43,827 |
| Usalliance Financial | Member Services Specialist I (Contact Center) | Chelmsford, MA | 06/29/2025 | $43,827 |
| Mypoint Credit Union | Member Services Specialist-Kearny Mesa Branch | San Diego, CA | 06/29/2025 | $40,363 |
| Wal-Mart | Member Specialist | Peoria, IL | 06/28/2025 | $35,479 |
| Wal-Mart | Member Specialist | Rochester, MN | 06/28/2025 | $35,479 |
| Wal-Mart | (USA) Member Specialist | Kansas City, MO | 06/28/2025 | $35,479 |
| Thrive Market | Member Services Specialist | Los Angeles, CA | 06/28/2025 | $37,566 |
| Altaone Federal Credit Union | Member Service Specialist I-Corporate | Ridgecrest, CA | 06/28/2025 | $36,919 |
| Saltbox | Member Specialist | Dallas, TX | 06/28/2025 | $35,479 |
| Walmart | (USA) Member Specialist | Chesapeake, VA | 06/27/2025 | $35,479 |
Member service specialist salary FAQs
Search for member service specialist jobs