Multicare Companies Inc. jobs in Covington, WA - 880 jobs

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0_, Shift: D_, Schedule: M-F _ Position Summary The Quality Program Manager-RN Senior is responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. This includes partnering to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. The QPM-RN Senior provides advanced expertise and leadership regarding clinical knowledge and top national and regional performance to the planning, performance assessment and best practices in the clinical domain. Responsibilities Directs activities relating to the related Quality Program, assuring initiatives, projects, and activities are completed within established timeframes, and performs ongoing performance analysis to identify clinical outcome and other improvement opportunities Develops components of the QAPI and other regulatory requirements Conducts analysis for area, includes common techniques such as apparent and common cause and RCA analysis as well as descriptive statistics and value stream mapping Develops data and information into quality analyses such as pareto and driver diagrams, visual displays, graphs to display complex information in usable formats Developing routine reporting to assess effectiveness of PI projects and interventions, achievement of outcomes; as well as ad hoc reporting using QM tools like tracers, dashboards, Uses tools such as the Epic chart and chart review to assess the quality and safety of care and to design improvement solutions, etc. Oversees PI, analysis and reporting for projects and activities in assigned area, and develops recommendations, based on research and findings, for appropriate actions by departments/organizational committees Requirements Current Registered Nurse license in Washington State or Multistate License endorsement (MLS) Advanced Degree in Nursing (MSN, PhD, DNP, ARNP) required Relevant certification in the specialty area required Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty /service line Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role Demonstrated expertise in one or more quality and safety content areas Internal candidates' experience and performance may be considered in lieu of education and experience Expected to be competent /proficient in 2 or more domains of quality ( Pt Safety, ACRR, Peer /Physician Quality, Quality Metrics and Reporting, Clinical Analytics, Clinical Pathways) Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $124,509.00 - $186,784.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Provider Compensation Administration Analyst JOB OVERVIEW: The Provider Compensation Administration Analyst is responsible for administering, analyzing, and maintaining the organization's provider compensation program. This includes incentive calculations, pay plan modeling, compliance monitoring, compensation reporting, and system-based data management to ensure accurate, timely, and compliant pay administration. The role serves as a liaison between Finance, Human Resources, Payroll, and departmental leadership to support strategic compensation initiatives and ensure pay practices are consistent with organizational goals and regulatory requirements. DEPARTMENT: Human Resources WORK HOURS: Typically, Monday - Friday; hours may vary to meet department needs. REPORTS TO: Director, Physician Services and Financial Analysis PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Responsible for the development and analysis of provider compensation plans. * Functions as a strategic partner with executive leadership teams, leading compensation design and implementing new programs and best practices. * Calculate physician incentives according to plan terms, coordinate review, approval, and payment. * Administer provider productivity reporting and benchmark employed and contract-retained providers against market standards. * Monitor and ensure compliance with all compensation plans and contracts. * Provide overviews of compensation plans for new hires and respond to compensation-related inquiries. * Model annual market review updates, ensuring pay aligns with fair market value. * Prepare and distribute provider compensation reports with supporting detail. * Research variances and explain pay and performance outcomes to stakeholders. * Manage the compensation administration shared email inbox, logging each incoming item into a timeline to document and coordinate future system changes. * Maintain compensation-related data integrity in physician compensation systems, including tracking of monthly provider clinical FTE reflective of all changes and leaves of absence. * Generate standard and ad-hoc compensation reports and dashboards. * Audit payroll data to ensure accuracy and compliance. * Collaborate with IT, Finance, HRIS and other teams as necessary to improve data workflows, processes, and compensation system functionality. * Calculate annual budgets for incentives and related expenses. * Ensure compensation practices are consistent with legal, regulatory, and policy requirements. * Develop and maintain documentation for compensation processes and system use. * Provides input on and implements policies, procedures and processes on a system-wide basis. * Identify and implement opportunities to improve compensation administration efficiency. * Other duties as assigned. Created: 10/25 Grade: NC-11 FLSA: E CC: 8650 Job Qualifications: PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment.

Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Intake Specialist JOB OVERVIEW: The Intake Specialist is responsible for triage of incoming calls for services at Valley Medical Center's Psychiatry and Counseling Clinic (PCC), scheduling new patients, processing incoming referrals, and providing information to both external and internal customers who are seeking mental health services. AREA OF ASSIGNMENT: Psychiatry and Counseling Clinic HOURS OF WORK: Monday - Friday 8- 5pm, hours may vary depending on coverage needs. RESPONSIBLE TO: Manager, Clinic PREREQUISITES: * Bachelor's degree in psychology, social work or related field required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. Master's degree in psychology or social work preferred. * Associates degree may be considered if actively enrolled and working toward full licensure. * Two years' experience in an outpatient behavioral health setting * Working Knowledge of DSM 5, psychiatric medications, and therapeutic modalities. * Experience with insurance health care plans preferred. * Knowledge of South King County mental health resources preferred. * Experience using MS Word, Excel, EHR (electronic health records) and other programs related to position. QUALIFICATIONS: * Professional written and verbal communication skills. * Ability to problem solve, exhibit independent decision making skills and work with minimal direct supervision. * Strong relational and customer service skills for engaging with individuals from diverse backgrounds, addressing a range of medical, mental health and developmental needs primarily on the phone. * Must understand mental health and chemical dependency inpatient, partial hospital, intensive outpatient program (IOP) and outpatient/therapeutic modalities. * Ability to work in an environment with continual change, ability to assimilate new information, and use it as needed in daily operations. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Clinical Support Partner PERFORMANCE RESPONSIBILITIES * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Essential Responsibilities and Competencies: * Triage incoming calls to the clinic. Assess if caller is eligible for care at PCC and if not, provide caller with referral to more appropriate services. * Quickly establish rapport over the phone to gather necessary information to accurately assess the caller's needs. * Schedule patient with appropriate provider(s). Complete triage and insurance verification forms. * Provide community information and referrals for physicians and staff throughout VMC clinics and hospital network as well as local area physicians and providers. * Provide referrals when appropriate for adult/child/adolescent, mental health or CD problems. * Refers patients as necessary to ER, contacting DCR's or 911. * Work as part of an integrated team comprised of a Medical Director, Clinic Manager, and Clinic Supervisor. * Adheres to all VMC policies and Patients are First - Service Culture Guidelines. * Performs other related job duties as required. Grade: NC05 Revised 1/02, 6/04, 4/07, 2/09, 9/10, 8/24 Reviewed: 1/2013, 5/2016 #LI-Hybrid Job Qualifications: PREREQUISITES: * Bachelor's degree in psychology, social work or related field required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. Master's degree in psychology or social work preferred. * Associates degree may be considered if actively enrolled and working toward full licensure. * Two years' experience in an outpatient behavioral health setting * Working Knowledge of DSM 5, psychiatric medications, and therapeutic modalities. * Experience with insurance health care plans preferred. * Knowledge of South King County mental health resources preferred. * Experience using MS Word, Excel, EHR (electronic health records) and other programs related to position. QUALIFICATIONS: * Professional written and verbal communication skills. * Ability to problem solve, exhibit independent decision making skills and work with minimal direct supervision. * Strong relational and customer service skills for engaging with individuals from diverse backgrounds, addressing a range of medical, mental health and developmental needs primarily on the phone. * Must understand mental health and chemical dependency inpatient, partial hospital, intensive outpatient program (IOP) and outpatient/therapeutic modalities. * Ability to work in an environment with continual change, ability to assimilate new information, and use it as needed in daily operations.

Advanced Practice Provider (APP), Lake Sawyer Primary Clinic|(Physician Assistant/Nurse Practitioner)|1.0 FTE Valley Medical Center (VMC) is actively recruiting a full-time (1.0 FTE) Advanced Practice Provider (Nurse Practitioner/ Physician Assistant) to join our Lake Sawyer (Maple Valley) clinic in our collaborative network where you will have easy access to system-wide support as you work alongside a highly motivated and skilled Primary Care team. We provide patient-centered, team-based care to a diverse population of patients. About: This is a mixed APP role comprised of both patient care and indirect patient care and the ability to grow your own panel of patients. Monday - Friday, no weekends; 4 10-hour shifts. Patient Volume - 12-14 patients per provider per day. Providers: 7 total Physicians/APPs. Qualifications: Ability to obtain medical professional license in the State of WA and a DEA with full prescriptive authority. Strong communication and interpersonal skills with the ability to work effectively with the physical and emotional developments of all age groups. At least one year of experience as an APP in Primary Care strongly preferred. ************************************************************ Located in Renton, Washington, Valley Medical Center is the largest nonprofit healthcare provider between Seattle and Tacoma, serving more than 600,000 residents. In addition to the 341-bed hospital with its Level III Trauma Center, Valley operates a network of more than four dozen primary care, urgent care and specialty clinics, with most located on or near the hospital campus. Our distinguished recognitions include: Accredited as a Center of Excellence in Robotic Surgery from Surgical Review Corporation (SRC). American Medical Association's 2022 Joy in Medicine Health System Recognition Program for our efforts to improve physician well-being and combat burnout The Joint Commission's award of full accreditation triennially for meeting and exceeding national and safety performance standards Inclusion on Becker's Hospital Review's list of 153 Great Community Hospitals for 2023 and 2024 based on several outside rankings and ratings organizations, including U.S. News & World Report, Healthgrades, CMS, The Leapfrog Group and The Chartis Center for Rural Health Named a leader in LGBTQ+ patient equality since 2011Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA) One of the most culturally diverse communities in the country, our mission to care for our community like family extends to the entire Valley “work family” who prioritize safety, respect, compassion, collaboration, equity, diversity, inclusion, innovation and excellence. Just 30 minutes from downtown Seattle and Bellevue, the surrounding southeast King County communities allow you to easily enjoy a wide variety of Northwest recreational opportunities, along with more affordable homes, less traffic and access to a top school district. ******************************************************* ***************** Working at Valley Medical Center: ******************************************* Compensation Range - $130,000 - $150,000 Amounts listed may include productivity, quality incentives, extra shift incentives applicable to the position. Valley Medical Center offers valuable healthy living benefits including group medical insurance, group dental insurance, a 403(b) Retirement Plan, life and AD&D insurance, supplemental life and AD&D insurance, long-term disability, supplemental long-term disability, flexible spending accounts, carpool incentives, parking, bereavement leave, jury duty, and an employee assistance program. Employees may also be eligible to receive 76 hours of sick leave, 7 days of holiday leave, and 2 floating holidays throughout the calendar year. Employees also earn 20 to 25 days of vacation leave per calendar year based on position and years of service. You can find more detailed information on our benefits information page at https://*****************/careers/benefits UW Medicine Valley Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity or expression. Genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Where Kids and Families are Always First MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We're continually recognized as a 'Top Children's Hospital' by The Leapfrog Group, an independent hospital rating organization. 100% pediatric sports medicine position. Robust connections within MultiCare for physical therapists and athletics trainers. High volume of high school athletes and club sports in the community. Additional Information/Requirements:Pediatric board certified Board certified/eligible in Primary Care Sports MedicineIdeally completion of a fellowship program in Pediatric Primary Care Sports MedicineFTE: 1. 0, Shift: Day Schedule: M-FBase Compensation: $268,196What We Have to Offer:Competitive compensation package potential for sign-on and relocation Excellent benefits including medical, dental, annual leave, CME, retirement, and malpractice insurance (including tail) Generous time off to support work/life balance Career growth options with student loan repayment and leadership opportunities Research opportunities, both industry-sponsored clinical trials and investigator-initiated research, in collaboration with dedicated Research Institute staff Wellness program including dedicated mental health services and leadership and wellness coaching Enjoy life in the Pacific Northwest with breathtaking water, mountain, and forest views at every turn Contact Carla Voss at Position SummaryMultiCare Health System is seeking a BC/BE Pediatric Sports Medicine Physician to join our well-established, thriving and comprehensive practice. Providers at MultiCare are recognized as being among the best in the Northwest Region. Here, you'll find everything you need to excel in your job including outstanding facilities, comprehensive resources and talented teammates in partnering for healing and a healthy future. RequirementsBoard certified/eligible at time of employment Licensed in the state of WA by the time of employment DEA, NPI & prescriptive authority Current BLS for Healthcare Providers certification by the American Heart AssociationWhy Mary Bridge Children's?Mission-driven: Partnering for healing and a healthy future for the patients and communities we serve Award-winning: Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune Growing: New pediatric hospital facility and medical office building opening in 2026 Leading research: MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials Employee-centric: MultiCare is consistently ranked among "America's Best Employers by State" by Forbes Lifestyle: Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views Explore our services at marybridge. org Pay and Benefit ExpectationsAssociated benefit information can be viewed here.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Account Representative JOB OVERVIEW: This position is responsible for performing a variety of complex duties in support of reimbursement from the patient liability and insurance carriers for both hospital and professional claim adjudication. As a Patient Account Representative, you will be a guiding force behind efficient patient billing and account management. Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity. This position requires substantial knowledge and execution of third-party payer policies. Experience in patient liability management, collections, and communication proficiency is also required. DEPARTMENT: Patient Financial Services WORK HOURS: 8:00 am to 5:00 pm, Monday - Friday or assigned. REPORTS TO: Manager, Patient Financial Services PREREQUISITES: * Associate (2 year) degree required or equivalent experience, college (4 year) degree preferred. * Minimum three years of equivalent work experience in a hospital, medical office/clinic business office, or insurance company and experience with billing and collections, required. * Comprehensive working knowledge of third-party insurance processes, patient collection processing, complex remittance processing, and excellent customer service skills, required. * Demonstrated knowledge of medical terminology and abbreviations. * Demonstrated knowledge of Microsoft, Word, Excel, and Outlook. * Prior Epic Resolute Hospital and Professional experience preferred. QUALIFICATIONS: * Excellent organizational and time management skills. * Excellent written and verbal communication skills. * Intermediate technical skills including PC and MS Outlook. * Advanced knowledge of Explanation of Benefits (EOB) for both the UB-04 for Hospital Billing and HCFA 1500 for Professional Billing. * Advanced knowledge of insurance billing, collections, and insurance terminology. * Extensive knowledge of third-party reimbursements from commercial insurance companies, government payers, and other third-party specialty payers. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates effective communication and interpersonal skills with a diverse population. * Demonstrates the ability to communicate with tact, poise, courtesy, respect, and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner B. Essential Responsibilities and Competencies: * Maintains knowledge of payer requirements as a fundamental business practice responsibility under Valley Medical Center's Corporate Compliance program. * Is familiar with VMC Patient Accounts payment policies and procedures including VMC financial assistance programs. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Requests Financial Assistance adjustments, administrative adjustments, and requests contractual allowance corrections per policy. * Works with patients regarding options for self-pay account balances, payment arrangements, and refers patients to financial counselor when appropriate. * Receive inbound and make outbound calls to respond to and resolve questions from patients, their families, insurance companies, attorneys, or any other entity or individual. * Responsible for accurate and timely billing of UB / HCFA claims for all insurance/government payors. To include primary, secondary, and tertiary billing. * Understands and adheres to all federal, state, and local payer-billing requirements. * Utilizes payer / provider instruction manuals and bulletins, hospital policy / procedures, and other resource materials to gain information to submit "clean" claims. * Reviews the payer rejections (837 transaction sets), UB and 1500 claim forms that have been rejected by the electronic billing system. Corrects errors and releases for transmission. * Reviews Explanation of Benefits (EOB's) and vouchers, to pursue payment of claims. * Responsible for editing patient insurance information on accounts in accordance with the Insurance Carrier Change Policy and Procedure. * Contacts insurance company/ third parties, patients, physicians, and/or departmental staff to obtain necessary or missing information, and to collect outstanding payments. * Responsible to follow-up with the appropriate payer for claims status. * Identify, analyze, and resolve payment barriers. * Corrects data in payer systems such as Medicare and Medicaid * Research & resolve underpaid claims in collaboration with contracting department. * Research and appeal denied claims from payers to determine steps necessary to secure payment. * Take patient payments by phone or in person. * Explains policies and procedures to customers, solves problems independently and as part of a team. * Responsible for the daily reconciliation of cash to verify that it balances with the daily bank deposit. * Responsible for processing other department deposits within 24 hours of receipt. * Demonstrated knowledge of the current functionality of patient accounting systems * Coordinates non-compliant or disputed denials with Clinical Audit & Appeals Manager. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Escalates problem accounts to Manager when appropriate intervention is required. * Performs all job functions in a manner consistent with Valley's expectations as defined in Valley Values. * Works collaboratively and promotes an amicable working environment developing effective working relationships with key associates (HIM, Patient Access, Clinic Network, and Hospital Departments) * Maintains confidentiality of all protected health information. * Returns all phone calls within 24 hours of receipt of message. * Adheres to policies and procedures as required by VMC. * Participate in and attend meetings and training as required. * Regular and punctual attendance is a condition of employment. * Notify PFS Director and Manager when new insurance regulations are identified. * Completes documentation of daily activities for individual productivity tracking and for patient account volume management. * Performs other related job duties as required. Created: 1/25 FLSA: NE Grade: OPEIUE CC: 8531 Job Qualifications: PREREQUISITES: * Associate (2 year) degree required or equivalent experience, college (4 year) degree preferred. * Minimum three years of equivalent work experience in a hospital, medical office/clinic business office, or insurance company and experience with billing and collections, required. * Comprehensive working knowledge of third-party insurance processes, patient collection processing, complex remittance processing, and excellent customer service skills, required. * Demonstrated knowledge of medical terminology and abbreviations. * Demonstrated knowledge of Microsoft, Word, Excel, and Outlook. * Prior Epic Resolute Hospital and Professional experience preferred. QUALIFICATIONS: * Excellent organizational and time management skills. * Excellent written and verbal communication skills. * Intermediate technical skills including PC and MS Outlook. * Advanced knowledge of Explanation of Benefits (EOB) for both the UB-04 for Hospital Billing and HCFA 1500 for Professional Billing. * Advanced knowledge of insurance billing, collections, and insurance terminology. * Extensive knowledge of third-party reimbursements from commercial insurance companies, government payers, and other third-party specialty payers. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates effective communication and interpersonal skills with a diverse population. * Demonstrates the ability to communicate with tact, poise, courtesy, respect, and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations.

Valley Medical Center (VMC) is actively recruiting a Per Diem Laborist to join our team in our collaborative network where you will have easy access to system-wide support as you work alongside a highly motivated and skilled OBGYN/Laborist team. We provide patient-centered, team-based care to a diverse population of patients. About the position: Triage, managing labor, delivery, and ED inpatient consults Typical Staffing: 3 Physicians and 1 CNM on shift 12-hour shifts 7p-7a weekdays, weekends start at 7:30p Typical volumes: 230 deliveries per month (across all providers) Qualifications: BC/BE in Obstetrics & Gynecology Ability to obtain medical professional license in the State of WA and DEA with full prescriptive authority ***************************************************************** Located in Renton, Washington, Valley Medical Center is affiliated with the University of Washington Medicine System and is the largest not-for-profit healthcare provider between Seattle and Tacoma, serving more than 600,000 residents. In addition to the 341-bed hospital with its Level III Trauma Center, Valley operates a network of more than four dozen primary care, urgent care and specialty clinics, with most located on or near the hospital campus. Our distinguished recognitions include: Accredited as a Center of Excellence in Robotic Surgery from Surgical Review Corporation (SRC) American Medical Association's 2022 Joy in Medicine Health System Recognition Program for our efforts to improve physician well-being and combat burnout The Joint Commission's award of full accreditation triennially for meeting/exceeding national and safety performance standard Inclusion on Becker's Hospital Review's list of 153 Great Community Hospitals for 2023 and 2024 Named LGBTQ+ Healthcare Equality Leader since 2011 Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA) Receipt of an “A” grade on the Lown Institute Hospitals Index for outstanding social responsibility One of the most culturally diverse communities in the country, our mission to care for our community like family extends to the entire Valley “work family” who prioritize safety, respect, compassion, collaboration, equity, diversity, inclusion, innovation, and excellence. Just 30 minutes from downtown Seattle and Bellevue, the surrounding southeast King County communities allow you to easily enjoy a wide variety of Northwest recreational opportunities, along with more affordable homes, less traffic and access to a top school district. ******************************************************* Working at Valley Medical Center: ******************************************* COMPENSATION: $2220 per 12-hour shift Valley Medical Center offers valuable healthy living benefits including group medical insurance, group dental insurance, a 403(b) Retirement Plan, life and AD&D insurance, supplemental life and AD&D insurance, long-term disability, supplemental long-term disability, flexible spending accounts, carpool incentives, parking, bereavement leave, jury duty, and an employee assistance program. You may also be eligible to receive 76 hours of sick leave, 7 days of holiday leave, and 2 floating holidays throughout the calendar year. You also earn 20 to 25 days of vacation leave per calendar year based on position and years of service. You can find more detailed information on our benefits information page at ****************************************** UW Medicine Valley Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity or expression. Genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Please note: We do not provide sponsorship opportunities at this time.

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: .9, Shift: Days, Schedule: 12 hour shifts. Self-schedule. Every other weekend required. 5K Sign on Bonus: (Must have at least one year of work related experience) Position Summary The Regional Float Pool Patient Care Assistant role within The Summit Team is an excellent opportunity to support comprehensive health care services for patients and families while contributing to a flexible, regional staffing model. As a member of MultiCare's regional float pool, you'll assist the care team within the scope of nursing practices across multiple facilities in the Puget Sound and Capital Pacific Regions. This position is ideal for individuals with strong interpersonal skills who want to explore a healthcare career while enjoying variety and collaboration. As a Summit Team PCA, you will: · Work alongside diverse nursing teams in multiple locations. · Experience daily variety and problem-solving opportunities. · Help deliver compassionate, high-quality care wherever you're needed most. Responsibilities You will perform patient care as directed by RN/physician You will provide assistance through dressing changes, data gathering, documentation and vital signs Partner by implementing your service-oriented attitude, professional integrity, and solid decision-making capacities You will effectively prioritize and apply organization and flexibility to your work duties Requirements Effective 1/11/2026, must have three years of patient care experience in an acute hospital setting or one year or more in a local float pool Certification as a Nursing Assistant in the State of Washington Successfully completed a Basic Life Support (BLS) course for the Healthcare provider and has a current card Patient care experience (institutional) of one (1) year or more strongly preferred Current Washington State driver's license and proof of a safe driving record (which meets established MultiCare standards) obtained by a motor vehicle report from the appropriate state Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.77 - $33.13 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

Clinic Network This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Medical Assistant ROLE: See for Clinical Support Partner for generic job duties. AREA OF ASSIGNMENT: Clinic network HOURS OF WORK: Variable RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Current American Heart Association CPR/BLS for Healthcare Providers required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design Communication * Neat and well-groomed appearance, business professional * Recognize and respect cultural diversity * Demonstrated ability to maintain a calm demeanor at all times * Employ professional telephone and interpersonal techniques * Recognize and respond effectively to verbal, nonverbal and written communications * Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology * Serve as a "communication liaison" between the physician and patient * Demonstrated ability to speak, spell and utilize appropriate grammar, sentence structure and hospital and network approved abbreviations * Ability to communicate and work effectively with the physical and emotional development of all age groups * Possess excellent customer service and patient care skills * Interacts in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments in Valley Medical Center Patient Care * Anticipate and facilitate provider work flow * Inform and update patient of anticipated wait times * Assist providers with patient flow time management * Perform initial intake screening by "verifying" reason for patient visit * Obtain and record patient information * Obtain vital signs per network policy for each patient visit * Prepare and maintain examination and treatment areas * Prepare patient for examinations procedure and treatments * Assist with examination, procedures and treatments * Maintain and update all medication and immunization records * Maintain, reviews and updates health maintenance records * Complete all forms and data sets for patient care to the maximum limit of scope * Schedule , coordinate and monitor appointments * Complete patient recalls daily Operational Functions * Apply principles of aseptic techniques and infection control * Practice standard precautions, including hand washing and disposal of biohazards * Comply with quality assurance practices * Perform inventory of supplies and equipment * Perform routine maintenance of administrative and clinical equipment * Apply computer and other electronic equipment techniques to support office operations * Perform methods of quality control Practice Finances * Review and complete ancillary charges for office visits * Perform "clean" billing submittals UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: As listed through out the document PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Clinical Support Partner * Unique Job Functions: (performed in accordance with supervision requirements established by statute and administrative code.) Medical Assisting In order to serve the patient successfully the MA needs to have the ability to conceptualize role and responsibility. The MA is a liaison between the patient and provider. The MA understands that they are here to "serve" the patient. They must understand that resources in healthcare are limited. Concepts of anticipation and preparation for patient visits are essential for success. Pertinent and successful patient care interactions require the ability to apply concepts of critical thinking. The MA must independently understand scope and how to determine safe practice technique. They must have the ability to comprehend that provider success and efficiency is coupled with their ability to understand patient flow, anticipate patient needs and to appropriately work to the maximum limit of certification. The MA is responsible for asking "what can I do to facilitate meeting the needs of the patient?" at each visit. They must have the ability to comprehend, understand and value their role and that of those whom they work with. The MA is responsible for gathering all necessary information such that the provider visit is focused on patient care and clinical diagnosis. * Performs venous and capillary invasive procedures for blood withdrawal * Performs intradermal, subcutaneous and intramuscular injections * Applies, or assists with application of, durable medical equipment * Administers medications as ordered by the provider and per scope of practice * Administers immunizations * Performs tympanograms, and ear irrigations (with Provider order) * Performs waived Laboratory Tests * Gives approved instructions and patient education to patients BACK OFFICE DUTIES/FACILITATOR It's essential to maintain a calm demeanor to manage multiple tasks while in the back office. Messages from patients, orders from providers, and faxes are coming in throughout the day at a fast rate so it is imperative to be checking each system to ensure a smooth process. As a MA, your job is to multitask, prioritize, organize and facilitate workflow for the provider. A well rounded MA should be able to instill confidence in the provider by following through on their requests and continuing an exceptional patient care experience. The following are some of the main duties: participate in huddles with providers to anticipate needs/orders/procedures for the day, view daily schedule throughout the day to track when patients arrive in order to communicate/assign, read, investigate and forward messages to appropriate provider (if needed), contact patient when messages have been answered and record message in EMR, call pharmacies to call in prescriptions that have been approved in EMR or refax through electronic fax, facilitate care management calls if necessary, expedite written orders from provider (no verbal orders of any kind), fax or mail paperwork to pharmacies, other medical centers and/or patients. Ensure all paperwork is signed off by appropriate provider in a timely manner. 1. Manages messaging and order workflow * Organizes and allocates orders in a timely fashion * Researches and responds to messages in a timely fashion * Acts as liaison between the PSR, MA and Provider Clinical Partner Addendum - Medical Assistant * Specialist Clinics * Prefer minimum 1.-2 years' experience in the specialty area related to position vacancy. * OBGYN Clinic * Position requires a minimum two years of recent OBGYN (outpatient/medical office) medical assisting experience Job Qualifications: PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Basic Life Support (BLS) for Health Care Providers issued by the American Heart Association (AHA) required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Clinical Documentation Specialist RN JOB OVERVIEW: The Clinical Documentation Specialist position facilitates accurate documentation for severity of illness and quality in the medical record. This involves extensive record review, interaction with physicians, health information management professionals, and nursing staff. Active participation in team meetings and education of staff in the documentation improvement process is a key role. DEPARTMENT: Health Information Management HOURS OF WORK: Days Monday - Friday. RESPONSIBLE TO: Manager, Clinical Documentation Improvement PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training) UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner. B. Essential Responsibilities and Competencies * Reviews EMR for completeness and accuracy for severity of illness and quality using the documentation strategies. * Accurate and timely record review. * Recognize opportunities for documentation improvement. * Initiates severity worksheet for inpatients. * Formulate clinically credible documentation clarifications. * Request documentation clarifications as appropriate for SOI, Core Measures, and Patient Safety. * Effective and appropriate communication with physicians. * Timely follow up on all cases and resolution of those with clinical documentation clarifications. * Communicates with HIM staff and resolves discrepancies. * Accurate input of data for reconciliation of case. * Provide necessary information and education to physicians and staff to facilitate the appropriate documentation goals. * Identify any barriers to completion of documentation goals with appropriate interventions. * Review of regulations and coding guidelines through seminars, meetings, and materials. * In cooperation with the director of PFS/HIM, present education sessions to physicians and other VMC providers regarding documentation regulations and chart audit findings. * Maintains confidentiality of all accessible patient financial or medical records information. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Other duties as assigned to facilitate accurate, timely patient account management. Date Created: 5/18, updated 7/22 Grade: NC11 FLSA: E Cost Center: 8490 Job Qualifications: PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training)

Psychiatry & Counseling Center The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Psychotherapist JOB OVERVIEW: Provide psychotherapy services for adult patents with a variety of mental health conditions. Services are conducted both in person and via telehealth visits. AREA OF ASSIGNMENT: Psychiatry & Counseling Clinic HOURS OF WORK: Days, some evening hours. RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Washington State Licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) required. * Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Behavioral Science, or relevant field required. * Post-graduate experience conducting mental health assessments and providing direct therapy to adolescents, adults, older adults, and/or couples. QUALIFICATIONS: * Demonstrates strong verbal and written communication skills. * Ability to work cooperatively with an interdisciplinary team and in a medical model setting. * Ability to work independently and utilize clinic supervision. * Demonstrates expertise in providing therapy to a diverse population (age, gender, diagnosis). * Demonstrates computer skills needed. * Possesses knowledge of a variety of therapeutic modalities. * Has previous psychotherapy experience working with patients 18 years old and older. * Demonstrates ability and knowledge to manage a suicidal patient. * Demonstrates knowledge about community resources related to mental health and makes appropriate referrals. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner B. Essential Responsibilities and Competencies * Makes independent decisions about the course of therapy best suited to the needs of the patients whom they see. This includes making a diagnosis, developing a treatment plan, and utilizing a variety of therapeutic techniques or modalities to help patient resolve their presenting problems. * Meets productivity expectations of 90% direct patient care. * Maintains awareness of the patient's Fiscal relationship with the clinic. * Documents in EPIC including chart notes, telephone encounters, in basket messages, and other relevant information. * Closes patient encounters within 24 hours of seeing the patient. * Makes internal referrals to prescribing clinicians as appropriate for patients. * Completes assignments such as chart closures, patient letters and/or requests for information in a timely manner. * Maintains DOH required CEUs for licensure. * Works collaboratively with physician providing medication management for individual caseload. * Keeps Medical Director and Clinic Manager informed of potential or actual problems in a timely manner. * Participates in Roundtable discussions groups with other therapists and prescribing clinicians a minimum of two times a month. * Stays up to date on new clinic or revised Clinic Policies as they are posted. * Works effectively with non-clinical staff (PSRs, Clinic Supervisor, Intake Specialists). * Continuously reviews EPIC schedule to ensure patients have appointment slots available Communicates desired changes, concerns and/or needs to Clinic Manager, Intake Specialists, and/or Clinic Supervisor as appropriate. * Possesses knowledge about HIPPA, patient confidentially and mandatory reporting. * Completes training modules as assigned and/or required. * Other Duties as assigned. Revised: 12/16, 8/24 Grade: NC-09 FLSA: E CC: 7383 Job Qualifications: PREREQUISITES: * Washington State Licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) required. * Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Behavioral Science, or relevant field required. * Post-graduate experience conducting mental health assessments and providing direct therapy to adolescents, adults, older adults, and/or couples. QUALIFICATIONS: * Demonstrates strong verbal and written communication skills. * Ability to work cooperatively with an interdisciplinary team and in a medical model setting. * Ability to work independently and utilize clinic supervision. * Demonstrates expertise in providing therapy to a diverse population (age, gender, diagnosis). * Demonstrates computer skills needed. * Possesses knowledge of a variety of therapeutic modalities. * Has previous psychotherapy experience working with patients 18 years old and older. * Demonstrates ability and knowledge to manage a suicidal patient. * Demonstrates knowledge about community resources related to mental health and makes appropriate referrals.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance

Case Management The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Case Manager JOB OVERVIEW: The Medical Social Worker or Crisis Counselor assesses, coordinates, facilitates, and negotiates services and resources to support coordination and continuity of care in the most appropriate care setting and cost-effective manner for specified populations. This includes collaboration with patients, families, physicians, nurses and other members of the health care team to address patients' medical, disposition, and psychosocial needs through effective coordination of services commensurate with available financial resources and the patient's right to self-determination across the continuum. AREA OF ASSIGNMENT: Case Management HOURS OF WORK: Varies RESPONSIBLE TO: Manager, Case Management PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner. B. Essential Responsibilities and Competencies: * Assess, Plan and Facilitate discharge and transitions of care including the following: * Review past and present medical records to determine history, admitting diagnosis or procedure, and plan of care compared to previous history and care needs; * Gather pertinent information about the patient's psychosocial, functional and financial situation to identify needs; * Meet with patients/caregivers to evaluate clinical, psychosocial, functional and financial status; * Communicate with the multidisciplinary team (physicians, nurses, therapists, social workers, chaplain, etc.) as needed to complete assessment; * Establish a discharge plan based upon individual patient needs, patient/care-giver preferences, and existing or proposed treatment options in order to support and promote desired clinical, service and financial outcomes in a timely manner; * Provide relevant education and information regarding resources to patient/caregiver to facilitate informed decision making and active participation in the plan for transfer/discharge; * Determine realistic goals with patient/caregiver regarding available options, empowering them to make choices in their best interest; * Identify benefits and coordinate resources based on patient's needs and preferences; * Work with insurance companies and/or public health benefit programs (DSHS, Medicare, Medicaid, County, State) to optimize benefits to patient. * Initiate timely family conferences or multidisciplinary case conferences with the treatment team for complex transition discharges. * Independently complete assessment and plan interventions sensitive to the patient's cultural, social, physical, mental and economic status and developmental state. Demonstrate sensitivity to the patient's/caregiver's beliefs and values and incorporate that understanding into the discharge plan; * Manage and prioritize work based on clinical needs, length of stay, required complexity of interventions and acuity of care. * Document all assessments, plans, and interventions in the medical record with clarity and conciseness unique to each specific patient or family interaction and in accordance with professional, legal, regulatory and departmental standards. * Perform self-referral screens Monday through Friday, and as appropriate on weekends, per Discharge Planning Review Process, to identify potentially high risk patients who may have an adverse health consequence without a case management order or a discharge plan. * Communicate effectively with other members of a diverse care team using appropriate interpersonal skills, group facilitation and conflict management skills as appropriate. * Maintain current knowledge of case management, utilization management, and discharge planning resources. * Work collaboratively with the Utilization Management team and Patient Financial counselors * Refer quality, infection control and risk management issues to appropriate individual or department. * Perform other duties as assigned, including orientation and training of new staff members. * Serve as committee member or liaison to community partners per request of management. Specific to Inpatient Medical Social Work: * Respond to nurse, physician or self-referral screens as soon as possible but not longer than 12 hours or next business day. * Responsible for assessing and managing the next best site of care; referring to and collaborating with network partners as indicated. * Demonstrate knowledge of community resources and how to effectively access, develop care plans, and manage transitional care needs to support patient's transition of care, including: * Crisis intervention * Homelessness * Drug and Alcohol, Medication Assisted Treatment * Home and community services * Skilled nursing facilities and home health agencies * Adult Family Home referrals and placement * Home and Community Services referrals and collaboration * Shelters * Opioid treatment networks * Day health services * LTACH and Acute Rehab services * Manage criteria-based social service needs including the following when indicated: * Complex financial needs * DAC's screening * CPS, APS and domestic violence * Acute mental health needs * Teen mothers * Homeless or resource poor status * Bereavement (e.g. fetal demise, terminal care, end of life) if indicated * Trauma and other special care * ITA (Involuntary Treatment Act) patients * Guardianship/conservatorship * Corrections patients as appropriate * Advance Directives/Mental Health Directives * Participate in disposition huddles as scheduled. * Document updated notes daily or as appropriate containing only new and/or continued relevant content. * Deliver federally mandated communications meeting timeliness mandates including 2nd Important Message from Medicare, MOON notifications and/or HINN notifications when required. Specific to ED Medical Social Work: * Identify patients who are at risk for recurrent visits to the ED. Facilitate a patient-centered approach for use of appropriate community programs. * Establish relationships in the community and post-acute continuum to support the needs of this population (e.g. ADS). * Contact patients with frequent non-emergent ED visits to establish a plan of care promoting alternative settings. Establish a PCP as indicated. Communicate directly with the patient/family in order to understand and incorporate priorities and acute needs of the patient; educate and prepare the patient/family to make informed decisions. * Documentation supporting relevant information including patient/family understanding of case management and discharge or admission plan. * Provide timely communication to ED staff regarding new or updated information involving the coordination of care. * Data collection as directed by management for process improvement opportunities in the ED setting. * Support work requirements related to Emergency Department Information Exchange (EDIE) initiative. Specific to Crisis Counselor: * Complete assessments, interventions, counseling and completion of plan of care appropriate to the patient's physical, emotional, cognitive and developmental state including the following: * Evaluate the mental and emotional status of psychiatric patients and facilitate appropriate next steps for care and treatment. * Screen and refer patients with drug and/or alcohol dependencies to the appropriate level of care. * Provide support and intervene as legal liaison (when indicated) for patients presenting with physical and/or sexual abuse. * Provide support and referrals to families and friends of patients in medical trauma. * Documentation supporting relevant information including outcomes from screening, intervention and treatment; patient/family understanding of plan of care; discharge or admission plan. * Consults with ED LIP, Hospitalists and psychiatry regarding assessments and appropriate dispositions. * Provide medication assisted treatment assessments, counseling and referrals per Opioid Treatment Network policy. Job Qualifications: PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar.

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Days, Schedule: Mon-Fri Position Summary The Labor Relations Manager is an excellent opportunity to support labor relations activities across MultiCare Health System. As an independent indirect leader, your role will focus on focus on building positive and influential relationships among all levels in the organization, external labor partners and represented bargaining units. Responsibilities * You will advise HR colleagues and others within the organization regarding labor relations matters, helping to develop the appropriate course of prevention and recommended action * You will serve as chief negotiator representing MultiCare in collective bargaining negotiations * You will collaborate with leadership and external labor partners to accomplish agreements and positive labor relations * You will manage the administration of labor contracts; provides an interpretation of labor contracts to managers, employees and HR colleagues Requirements * Bachelor's degree in Business, HR, Labor Relations, or related discipline * Juris Doctorate or Master's degree preferred * Human resources professional certification preferred (PHR, SPHR, etc.) * Minimum five (5) years of professional experience in labor and employee relations required * Minimum two (2) years' experience collective bargaining required, Chief Spokesperson experience strongly preferred * Experience must include leading contract interpretation and implementation, grievance processing, performance management, and facilitating communication and working relationships with union organizations and management * Possesses a working knowledge of application of laws and regulatory standards such as FLSA, FMLA, NLRA, EEOC, Workers' Compensation, ADA, HIPAA, COBRA and preferably The Joint Commission (TJC) principles and practices * Experience with employment-related investigations and grievance administration * Effective internal and external consulting, facilitation, and leadership skills Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? * Belonging: We work to create a true sense of belonging for all our employees * Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve * Market leadership: Washington state's largest community-based, locally governed health system * Employee-centric: Named Forbes "America's Best Employers by State" for several years running * Technology: "Most Wired" health care system 15 years in a row * Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities * Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $123,198.00 - $177,278.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

About Navos Navos, a partner within MultiCare's Behavioral Health Network, offers a healing home for people of all ages to recover and reclaim their lives. Our teams are composed of hardworking and caring providers committed to helping people address mental illness and substance abuse by providing a broad continuum of care. For a deeply meaningful career, join this leading organization known for its innovation, expertise, and employee care. FTE: 1.0 Shift: Day, Schedule: Monday - Friday 8:00am-4:30pm Position Summary The Peer Specialist is a key multidisciplinary team position at MultiCare. Providing peer viewpoints about the recovery process, symptom management, and the persistence required by patients with severe and persistent mental illnesses to maintain a healthy lifestyle, you will collaborate to promote a team culture of respect, empathy and understanding. Responsibilities * You will assist clients in a wide range of services to regain control and success in their own lives, such as developing supportive relationships, self-advocacy, stable housing, education, and employment. * You will provide peer counseling and support, drawing on common experiences as a peer, to validate patients' experiences and to provide guidance and encouragement to patients to take responsibility and actively participate in their own healthcare and wellness * You will serve as a mentor to patients to promote hope and empowerment * You will provide consultation from a mental health consumer perspective to the entire team concerning patients' experiences on symptoms of mental illness, responses to and opinions of treatment, and experiences of recovery * You will assist in the provision of direct clinical services to patients on an individual, group, and family basis in the office and in community settings to teach symptom/behavior-management techniques, support skill-building, and to strengthen skills to cope with internal and external stresses * You will encourage consumer self-help programs and consumer advocacy organizations that promote recovery Requirements * High school diploma preferred OR two years paid or volunteer work experience with individuals with severe and persistent mental illnesses * Successful completion of assigned training * Counselor Agency Affiliated Registered within 90 days of hire * Washington state Peer Counselor certification, or the ability to acquire that certification within one year of date of hire * Drivers License/Abstract * Experience as a recipient of mental health services for severe and persistent mental health illness Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

About Navos Navos, a partner within MultiCare's Behavioral Health Network, offers a healing home for people of all ages to recover and reclaim their lives. Our teams are composed of hardworking and caring providers committed to helping people address mental illness and substance abuse by providing a broad continuum of care. For a deeply meaningful career, join this leading organization known for its innovation, expertise, and employee care. FTE: 1.0, Shift: Mon-Fri, Schedule: 9am-5:30PM Position Summary The Mental Health Professional - BA works in various capacities to diagnose and treat individuals suffering from mental health disorders. You may conduct intake assessments, while providing counseling and case management to their assigned case load, with final review from a master's prepared MHP. Responsibilities You will conduct screenings including psycho-social assessments, assess suicidal risk and provide appropriate interventions You will assist patients with orientation to the department and provide patients and families with psycho-education You will provide person-centered counseling, advocacy, and case management for patients You will develop treatment plans which clearly identify the patient's voice, treatment strategies, and specific outcome measures You will meet agency documentation standards and authorization requirements of contracts Requirements A bachelor's degree in mental health related field of study required Five (5) years of experience working under a licensed Mental Health Professional required Counselor Agency Affiliated Registered Driver License/Abstract Those who meet the definition of a Mental Health Professional under RCW 71.05.020 may be considered Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $30.10 - $43.32 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Lab Support JOB OVERVIEW: Perform routine blood collections by venipuncture and capillary techniques from patients of all age groups, collect specimen for urine drug screens and paternity collections. Process specimens for testing and accurately completes all paperwork and data entry into the computer associated with these specimens. DEPARTMENT: Laboratory Services WORK HOURS: Variable REPORTS TO: Supervisor Support Services Lab PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Support Partner PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Essential Responsibilities and Competencies: * Follow established protocols for processing specimens for testing and send out to reference labs. * Follow established protocols for confirming patient identity, labeling and transport of specimens. * Performs phlebotomy procedures according to established standards. * Performs finger sticks on adults/children and heel sticks on infants according to established standards. * Enters and receives laboratory testing requests in the computer systems. * Processes blood bank specimens according to established procedures and delivers components to the patient care areas when required. * Fax, print and deliver reports. * Answers the phone using proper telephone technique within 3 rings and follows established scripts. * Proficient use of all laboratory and hospital computer systems to look ups results, place orders and/or answers any questions. * Completes all documentation required for registration on Outpatients for both the Hospital and Outreach. * Collects and processes urine drug screens according to established protocols. * Process pending logs, specimen unreceived lists, error log reports to monitor work and/or any mandatory reports. * Keeps areas clean and adequately stocked with supplies. * Any other additional tasks. Date Created: Revised: 9/25 Grade: SEIUSVSLABSUP FLSA: NE Cost Center: 7071 Job Qualifications: PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Application Analyst I, II, Sr JOB OVERVIEW: The Application Analyst I role will troubleshoot, document, and resolve IT application issues in a timely manner with guidance. The Application Analyst II will demonstrate competence in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. The Application Analyst Sr will demonstrate mastery in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. DEPARTMENT: Information Technology HOURS OF WORK: As required to fulfill responsibilities RESPONSIBLE TO: Supervisor, Business & Support Applications PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: * Requires the ability to move PC's and printers weighing up to 40 lbs. * Requires planning, organizing, and working on multiple tasks at one time. * Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies * General I.T. Job Functions: * * Provides direct supervisor or lead with a weekly summary of activities * Documents change control and system problems according to departmental procedures. * Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis. * Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets. * Responds to all requests according to departmental standards. * Performs end-user functions for assigned products to a high level of competency. * Ensures that reports, data, and devices are appropriately secured. * Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies. * Provides after-hours support as required. * Ability to successfully log into enterprise network and all supported applications. * Ability to organize, schedule, manage (chair) meetings and publish meeting minutes. * Ability to successfully contact vendor for support. * Ability to complete annual VMC educational requirements. * Performs other related duties as required. * Application Analyst: * Documentation Skills * Writes scope statements, defining size and planning parameters of projects or multiple groups of tasks. * Prepares detailed work plans and target dates for all projects. * Documents change control and system problems according to departmental procedures * Provides complete documentation of all tasks and projects; develops and maintains specifications according to departmental standards * Uses standard flowcharting tools and techniques to create and maintain business process and functional flow charts. Can read and edit technical flow charts * Knowledge of the life cycle of a change and being able to shepherd a request from requirements gathering to designing and building to maintaining the architecture behind the change. * Issue Resolution: * Identifies and resolves complex issues. This includes identifying appropriate parties and potential solutions. * Leadership Skills: * Ability to engage teams in collaboration and discussion and guide toward acceptable solutions. * Process Improvement: * Demonstrates self-initiated process improvement; actively pursues expansion of knowledge in applications and functions supported by VMC IT and develops new efficient solutions. Anticipates client's needs and seeks feedback to ensure client's needs are met * Project Skills: * Manages and/ or leads planning and completion of projects on time and as designed. * Ability to manage short-term and long-term risk of architectural decisions * Technical Aptitude * High technical aptitude; adopts new technology and application functionality quickly. * Expert hands-on knowledge in current system functionality including integration points across all applications and continuing knowledge of future system capabilities. * Ability to see the big picture and how many simultaneous projects interact with each other as well as current and future system states. * Immense curiosity in all areas-beyond Epic applications, clinical workflows, and the entirety of the medical field-and a willingness to explore. * Test Planning: * Builds complete testing plans to validate system parameters and functionality performs as specified unassisted. * Training: * Ability to communicate design and functionality principles as well as risks with all audience levels. * Mentorship: * Helps others learn how to structure and solve problems and collaborate with others within the organization. * Ability to mentor groups, both large and small, on technical and non-technical skills. * Team Building/Working with Others: * Frequently performs critical leadership roles on the team. Promotes team spirit and commitment to common objectives. Involves the team in decision making. * Performs other related duties as required. Created: 10/22 Revised: 12/24 Grade: NC07, NC09, NC11 FLSA: NE: Level I/ E: Level II, Sr. Cost Center: varies Job Code(s): 4961, 4962, 4963 Job Qualifications: PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required.