Multicare Companies Inc. jobs in Renton, WA

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. About MultiCare & Mary Bridge Children's Hospital Based in Tacoma, WA (near Seattle), MultiCare Health System is a leading-edge, integrated not-for-profit healthcare organization. Mary Bridge Children's Hospital is an advanced regional care and referral center for Southwest Washington, serving more than 13 referring hospitals across 9 counties. Mary Bridge supports a Level IV NICU and has earned the prestigious Leapfrog Top Hospital Award in 2018, 2019, 2020, and 2023 for excellence in patient safety and quality-an honor recognized nationwide. Mary Bridge Behavioral Health Network further extends our impact, providing families with comprehensive support through a fully staffed busy ED service, PICU, trauma service, inpatient psychiatry, and a full complement of pediatric subspecialties. The Opportunity Our dynamic multi-specialty group is seeking a 1.0 FTE Pediatric Neuropsychologist to join our growing Pediatric Neuropsychology program. In this role, you will: * Provide direct, age-appropriate clinical neuropsychological evaluations in the outpatient setting with the support of a psychometrist. * Work with children and families facing medically related neurocognitive concerns. * Provide consultation and brief screening of cognitive skills for patients during multidisciplinary medical clinics. * Collaborate with a highly supportive team across pediatrics and subspecialties. You will be supported by Mary Bridge Children's Hospital's robust network of specialists and services, including: * 16-bed PICU * 66-bed general pediatric unit * 70-bed Level IV NICU at Tacoma General * Comprehensive subspecialties such as cardiology, endocrinology, hematology/oncology, gastroenterology, neurology, pulmonology, rehabilitation, rheumatology, surgery, and urology. Compensation & Benefits We offer a highly competitive compensation and benefits package, including: * Competitive starting salary range: $124,831 - $145,913 annually * Sign-on bonus * Relocation assistance * Student loan reimbursement * Full medical, dental, and vision coverage * CME allowance with dedicated time off * Retirement savings plan * And much more Why Tacoma, WA? Located on the Puget Sound, Tacoma offers the perfect blend of natural beauty, cultural richness, and affordability. Here's why you'll love living here: * Outdoor Paradise: Easy access to Mount Rainier, the Olympic Peninsula, and the Puget Sound-perfect for hiking, skiing, kayaking, and year-round adventures. * Vibrant Arts & Culture: Tacoma boasts renowned museums (including the Museum of Glass), a thriving food scene, and lively music and arts festivals. * Family-Friendly: Excellent schools, welcoming neighborhoods, and a strong sense of community. * Close to Seattle, Without the Price Tag: Enjoy all the perks of being near a major metropolitan area-professional sports, international travel, cultural attractions-while living in a more affordable and relaxed community. Whether you're seeking professional growth or a place to put down roots, Tacoma is an ideal place to live and work. Join us at Mary Bridge Children's Hospital and make a lasting impact on the lives of children and families across the Pacific Northwest. Contact Kate Esvelt at *************************. Position Summary MultiCare Health System is seeking a Neuro Psychologist to join our well-established, thriving and comprehensive practice. The Neuropsychologist is responsible for providing direct clinical neuropsychological services to children and families with medically related neurocognitive concerns in both outpatient and inpatient setting. The incumbent provides clinical support services for pediatric medical programs across the system. Responsibilities include age appropriate evaluation and treatment services and the provision of psychological treatment with patients and families as needed. Work situations are of a routine nature yet require analysis, good judgment, decision making, and diplomacy. This position has extensive external contacts, which include patients, families, physicians, and outside organizations and agencies. Internal contacts include inpatient and outpatient patient care staff and management. Providers at MultiCare are recognized as being among the best in the Northwest Region. Here, you'll find everything you need to excel in your job including outstanding facilities, comprehensive resources and talented teammates in partnering for healing and a healthy future. Requirements * Ph.D. or Psy.D. from an APA accredited clinical psychology training program required Completion of two years of formal post doctoral specialty training in clinical neuropsychology with substantial background in pediatric neuropsychology and/or medical psychology required * Washington State Licensure as a psychologist, or immediate eligibility for licensure required * Eligibility for, or completion of, board certification in clinical neuropsychology by the American Board of Professional Psychology preferred * An APA accredited, preferably hospital-based, internship required Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? * Belonging: We work to create a true sense of belonging for all our employees * Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve * Market leadership: Washington state's largest community-based, locally governed health system * Employee-centric: Named Forbes "America's Best Employers by State" for several years running * Technology: "Most Wired" health care system 15 years in a row * Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities * Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $124,248.00 - $168,521.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.

Security Department The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Security Officer ROLE: See for Service Partner for generic job duties. AREA OF ASSIGNMENT: Hospital Campus, Clinics and/or Leased Buildings HOURS OF WORK: As Posted RESPONSIBLE TO: Security Officer Lead and Security Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D) preferred. * Valid Washington State drivers' license and ability to be insured by VMC's carrier. * Minimum two (2) years' experience as a Security Officer, Law Enforcement and/or Military Service preferred, excellent customer services skills will be considered. * Ability to comprehend and translate the Revised Code of Washington. * Basic skills in key keyboarding (25 wpm) and experience using Windows applications preferred. * Current American Heart Association BLS or obtain within 90 days of hire. * No convictions of any crime other than misdemeanor traffic violations. * Must successfully pass Work Steps pre-hire screening for minimum physical requirements of the position. QUALIFICATIONS: * Evidence of excellent communication skills, both oral and written, including the ability to spell accurately and write / type legibly. * Able to multitask and carry out assignments independently, exercising good judgment. * Excellent organizational and time management skills, able to work independently. * Able to handle telephone calls and personal interactions with tact, poise, courtesy and respect. * Neat and well groomed in appearance, following hospital personnel standards. * Demonstrates reliable attendance and job performance. * Excellent customer service skills. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: In addition to the generic Service Partner : * On an occasional basis must be able to provide safe patient handling as defined in VMC's Safe Patient Handling guidelines and policies to safely and appropriately transfer or patients (or objects) of varying abilities, weights and amounts of staff assistance. Patient care will be given under the direction of the patient care staff. Must be able to push patients in wheelchairs from the hospital entrances to the patient care location. Requires the ability to participate in team lifting. Must be able to operate patient lifting equipment and patient handling devices accurately and safely under the direction of the patient care staff. * Must be able to lift from the floor to overhead levels and carry items at waist level weight up to 70 pounds. * Must be able to stand or sit for extended periods. * Requires the ability to stoop, bend, reach, crouch, and squat. * Requires full body range of motion including ability to reach from floor to overhead levels, manual and finger dexterity and eye-hand coordination. * Must be able to enter data into the computer. * Must be able to walk from one end of the campus to the other, climb stairwells, traverse rooftops and uneven terrain on exterior of building, restrain and physically apprehend individuals as required and be able to conduct normal security business during and immediately following exertion. * Vision and hearing must be within normal range, including good depth perception and ability to distinguish colors. * Must be flexible and able to work a variety of hours as needed. * Must be willing to work in multiple hospital settings, possibly indoors and out, which may require exposure to some communicable disease and a variety of weather conditions. * During inclement weather all staff are expected to report to work to assist with patient and staff transportation to and from the hospital and to spread de-icer on campus roads and walkways. * Will cover other assigned duties within the department; provide coverage for ED Station, drive the shuttle bus or any vehicle assigned to perform Security / Disaster Duties, and ride the bicycle or walk the parking structure. * Requires the ability to perform several tasks simultaneously and to organize and analyze situations and schedules. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Service Partner B. Unique Job Functions: * Provides reasonable security and safety for visitors, patients, employees and physicians at Valley Medical Center. * Oversees enforcement of administrative policies, prevents crimes against property, and performs initial investigation as needed. * Locks and unlocks as necessary for opening and closing of the building, depending upon appropriate shift. * Patrols exterior and interior of building per assigned shift. * Monitor CCTV system and operate various electronic monitoring equipment. * Is aware of the lobby conditions and environment of care, communicates with environmental services and facilities for assistance if unable to resolve unacceptable appearance. * Monitors the ED lobby to maintain a safe and comfortable environment for patients, staff and visitors. * Able to maintain vehicles - gas, oil, fluid levels, and clean vehicle when requested. * Provide escorts when needed. * Able to open and operate the Command Center until relieved. * Enforcement of parking violations in parking lots and parking garage. * Provide fire education to all staff on all shifts. * Provide traffic control when requested. * Able to perform security duties in and around construction projects. * Assist patients by providing directions, answering questions and acting as liaison with other departments. * Answers incoming calls and provides assistance to ED patients and visitors. * Issues badges to staff and visitors. * Communicates issues to management if unable to provide resolution and service recovery. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Utilize all manuals, contacts and information available within the Security office as a resource for quality and accurate information. * Responsible for daily, weekly, monthly and annual documentation and reports. * Maintains confidentiality of all accessible patient information and views information only on a need to know basis * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department manager. * Performs all job functions in a manner consistent with Valley's Service Culture Guidelines. * Other duties as assigned to facilitate patient safety, timely patient throughput and excellent customer service. Reviewed: 2/2009, 2/2010, 1/2013, Revised 8/15/18 Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D) preferred. * Valid Washington State drivers' license and ability to be insured by VMC's carrier. * Minimum two (2) years' experience as a Security Officer, Law Enforcement and/or Military Service preferred, excellent customer services skills will be considered. * Ability to comprehend and translate the Revised Code of Washington. * Basic skills in key keyboarding (25 wpm) and experience using Windows applications preferred. * Current American Heart Association BLS or obtain within 90 days of hire. * No convictions of any crime other than misdemeanor traffic violations. * Must successfully pass Work Steps pre-hire screening for minimum physical requirements of the position. QUALIFICATIONS: * Evidence of excellent communication skills, both oral and written, including the ability to spell accurately and write / type legibly. * Able to multitask and carry out assignments independently, exercising good judgment. * Excellent organizational and time management skills, able to work independently. * Able to handle telephone calls and personal interactions with tact, poise, courtesy and respect. * Neat and well groomed in appearance, following hospital personnel standards. * Demonstrates reliable attendance and job performance. * Excellent customer service skills.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Provider Compensation Administration Analyst JOB OVERVIEW: The Provider Compensation Administration Analyst is responsible for administering, analyzing, and maintaining the organization's provider compensation program. This includes incentive calculations, pay plan modeling, compliance monitoring, compensation reporting, and system-based data management to ensure accurate, timely, and compliant pay administration. The role serves as a liaison between Finance, Human Resources, Payroll, and departmental leadership to support strategic compensation initiatives and ensure pay practices are consistent with organizational goals and regulatory requirements. DEPARTMENT: Human Resources WORK HOURS: Typically, Monday - Friday; hours may vary to meet department needs. REPORTS TO: Director, Physician Services and Financial Analysis PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Responsible for the development and analysis of provider compensation plans. * Functions as a strategic partner with executive leadership teams, leading compensation design and implementing new programs and best practices. * Calculate physician incentives according to plan terms, coordinate review, approval, and payment. * Administer provider productivity reporting and benchmark employed and contract-retained providers against market standards. * Monitor and ensure compliance with all compensation plans and contracts. * Provide overviews of compensation plans for new hires and respond to compensation-related inquiries. * Model annual market review updates, ensuring pay aligns with fair market value. * Prepare and distribute provider compensation reports with supporting detail. * Research variances and explain pay and performance outcomes to stakeholders. * Manage the compensation administration shared email inbox, logging each incoming item into a timeline to document and coordinate future system changes. * Maintain compensation-related data integrity in physician compensation systems, including tracking of monthly provider clinical FTE reflective of all changes and leaves of absence. * Generate standard and ad-hoc compensation reports and dashboards. * Audit payroll data to ensure accuracy and compliance. * Collaborate with IT, Finance, HRIS and other teams as necessary to improve data workflows, processes, and compensation system functionality. * Calculate annual budgets for incentives and related expenses. * Ensure compensation practices are consistent with legal, regulatory, and policy requirements. * Develop and maintain documentation for compensation processes and system use. * Provides input on and implements policies, procedures and processes on a system-wide basis. * Identify and implement opportunities to improve compensation administration efficiency. * Other duties as assigned. Created: 10/25 Grade: NC-11 FLSA: E CC: 8650 Job Qualifications: PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment.

Case Management The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Case Manager JOB OVERVIEW: The Medical Social Worker or Crisis Counselor assesses, coordinates, facilitates, and negotiates services and resources to support coordination and continuity of care in the most appropriate care setting and cost-effective manner for specified populations. This includes collaboration with patients, families, physicians, nurses and other members of the health care team to address patients' medical, disposition, and psychosocial needs through effective coordination of services commensurate with available financial resources and the patient's right to self-determination across the continuum. AREA OF ASSIGNMENT: Case Management HOURS OF WORK: Varies RESPONSIBLE TO: Manager, Case Management PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner. B. Essential Responsibilities and Competencies: * Assess, Plan and Facilitate discharge and transitions of care including the following: * Review past and present medical records to determine history, admitting diagnosis or procedure, and plan of care compared to previous history and care needs; * Gather pertinent information about the patient's psychosocial, functional and financial situation to identify needs; * Meet with patients/caregivers to evaluate clinical, psychosocial, functional and financial status; * Communicate with the multidisciplinary team (physicians, nurses, therapists, social workers, chaplain, etc.) as needed to complete assessment; * Establish a discharge plan based upon individual patient needs, patient/care-giver preferences, and existing or proposed treatment options in order to support and promote desired clinical, service and financial outcomes in a timely manner; * Provide relevant education and information regarding resources to patient/caregiver to facilitate informed decision making and active participation in the plan for transfer/discharge; * Determine realistic goals with patient/caregiver regarding available options, empowering them to make choices in their best interest; * Identify benefits and coordinate resources based on patient's needs and preferences; * Work with insurance companies and/or public health benefit programs (DSHS, Medicare, Medicaid, County, State) to optimize benefits to patient. * Initiate timely family conferences or multidisciplinary case conferences with the treatment team for complex transition discharges. * Independently complete assessment and plan interventions sensitive to the patient's cultural, social, physical, mental and economic status and developmental state. Demonstrate sensitivity to the patient's/caregiver's beliefs and values and incorporate that understanding into the discharge plan; * Manage and prioritize work based on clinical needs, length of stay, required complexity of interventions and acuity of care. * Document all assessments, plans, and interventions in the medical record with clarity and conciseness unique to each specific patient or family interaction and in accordance with professional, legal, regulatory and departmental standards. * Perform self-referral screens Monday through Friday, and as appropriate on weekends, per Discharge Planning Review Process, to identify potentially high risk patients who may have an adverse health consequence without a case management order or a discharge plan. * Communicate effectively with other members of a diverse care team using appropriate interpersonal skills, group facilitation and conflict management skills as appropriate. * Maintain current knowledge of case management, utilization management, and discharge planning resources. * Work collaboratively with the Utilization Management team and Patient Financial counselors * Refer quality, infection control and risk management issues to appropriate individual or department. * Perform other duties as assigned, including orientation and training of new staff members. * Serve as committee member or liaison to community partners per request of management. Specific to Inpatient Medical Social Work: * Respond to nurse, physician or self-referral screens as soon as possible but not longer than 12 hours or next business day. * Responsible for assessing and managing the next best site of care; referring to and collaborating with network partners as indicated. * Demonstrate knowledge of community resources and how to effectively access, develop care plans, and manage transitional care needs to support patient's transition of care, including: * Crisis intervention * Homelessness * Drug and Alcohol, Medication Assisted Treatment * Home and community services * Skilled nursing facilities and home health agencies * Adult Family Home referrals and placement * Home and Community Services referrals and collaboration * Shelters * Opioid treatment networks * Day health services * LTACH and Acute Rehab services * Manage criteria-based social service needs including the following when indicated: * Complex financial needs * DAC's screening * CPS, APS and domestic violence * Acute mental health needs * Teen mothers * Homeless or resource poor status * Bereavement (e.g. fetal demise, terminal care, end of life) if indicated * Trauma and other special care * ITA (Involuntary Treatment Act) patients * Guardianship/conservatorship * Corrections patients as appropriate * Advance Directives/Mental Health Directives * Participate in disposition huddles as scheduled. * Document updated notes daily or as appropriate containing only new and/or continued relevant content. * Deliver federally mandated communications meeting timeliness mandates including 2nd Important Message from Medicare, MOON notifications and/or HINN notifications when required. Specific to ED Medical Social Work: * Identify patients who are at risk for recurrent visits to the ED. Facilitate a patient-centered approach for use of appropriate community programs. * Establish relationships in the community and post-acute continuum to support the needs of this population (e.g. ADS). * Contact patients with frequent non-emergent ED visits to establish a plan of care promoting alternative settings. Establish a PCP as indicated. Communicate directly with the patient/family in order to understand and incorporate priorities and acute needs of the patient; educate and prepare the patient/family to make informed decisions. * Documentation supporting relevant information including patient/family understanding of case management and discharge or admission plan. * Provide timely communication to ED staff regarding new or updated information involving the coordination of care. * Data collection as directed by management for process improvement opportunities in the ED setting. * Support work requirements related to Emergency Department Information Exchange (EDIE) initiative. Specific to Crisis Counselor: * Complete assessments, interventions, counseling and completion of plan of care appropriate to the patient's physical, emotional, cognitive and developmental state including the following: * Evaluate the mental and emotional status of psychiatric patients and facilitate appropriate next steps for care and treatment. * Screen and refer patients with drug and/or alcohol dependencies to the appropriate level of care. * Provide support and intervene as legal liaison (when indicated) for patients presenting with physical and/or sexual abuse. * Provide support and referrals to families and friends of patients in medical trauma. * Documentation supporting relevant information including outcomes from screening, intervention and treatment; patient/family understanding of plan of care; discharge or admission plan. * Consults with ED LIP, Hospitalists and psychiatry regarding assessments and appropriate dispositions. * Provide medication assisted treatment assessments, counseling and referrals per Opioid Treatment Network policy. Job Qualifications: PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Care Assistant/MA - Phlebotomy JOB OVERVIEW: A Patient Care Assistant performs routine nursing services under the supervision of a professional nurse or Clinical Administrative Resource (CAR). DEPARTMENT: Varies WORK HOURS: Variable REPORTS TO: Nurse Manager/Asst. Nurse Manager PREREQUISITES: * Current licensure to practice in the State of Washington as a Certified Nursing Assistant required. * AHA BLS for healthcare providers required. * One (1) year patient care experience, preferred. * MA - Phlebotomy certification, required (or must obtain within 90 days of hire). QUALIFICATIONS: * Capable of comprehending, executing, and acting within scope of practice. * Demonstrates strong verbal and written communication skills. * Demonstrates effective interpersonal skills in a diverse population. * Ability to communicate and work effectively with the physical and emotional developments of all age groups. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Generic for Clinical Support Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner. * Essential Responsibilities and Competencies: * Demonstrates applied knowledge in: * Generic and department-specific structure/process standards. * Patient care resources and references. 2. Reports the following to the Registered Nurse (RN) / Licensed Practical Nurse (LPN) or Clinical Administrative Resource (CAR): * Significant signs and symptoms as directed by the RN / LPN or CAR. * Observations in changes in patient condition (such as, but not limited to, level of consciousness or mobility, breathing pattern, skin color, pain, difficulty swallowing, new wound drainage, decreased output, etc.). * Equipment that is alarming or malfunctioning. * Concerns related to patient or family behavior or emotional status or problems with patient compliance to 3. Recognizes and responds appropriately to: * Cardiac/pulmonary arrest. * Psychiatric emergencies. * Postpartum hemorrhage (specific to Birth Center) * Newborn emergencies (specific to Birth Center) 4. Demonstrates safe use of patient care equipment. 5. Demonstrates understanding of the developmental/behavioral characteristics of ages served. * Neonate * Child * Adolescent * Adult * Geriatric (older adult) MA - Phlebotomy - Additional duties: 1. Performs phlebotomy as requested according to correct procedure. 2. Maintains biannual certification. 3. Performs chem strip procedure according to procedure. Date Created: 06/98 Revised: 06/98, 10/04, 01/07, 05/09, 10/10, 01/13, 11/22, 03/23, 07/24 Grade: PCA2 FLSA: NE Cost Center: Varies Job Qualifications: PREREQUISITES: * Current licensure to practice in the State of Washington as a Certified Nursing Assistant required. * AHA BLS for healthcare providers required. * One (1) year patient care experience, preferred. * MA - Phlebotomy certification, required (or must obtain within 90 days of hire). QUALIFICATIONS: * Capable of comprehending, executing, and acting within scope of practice. * Demonstrates strong verbal and written communication skills. * Demonstrates effective interpersonal skills in a diverse population. * Ability to communicate and work effectively with the physical and emotional developments of all age groups.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Supervisor, Outpatient Support Services JOB OVERVIEW: Responsible for the supervision of the staff and operations of the front desk support team. Duties include daily personnel oversight, performance tracking and coaching, clinical program support and process management of the front desk operations. Will serve as a liaison between the support services teams and clinical leadership. AREA OF ASSIGNMENT: Rehab Services & Lifestyle Medicine HOURS OF WORK: Typically, Monday - Friday; hours may vary based on department needs. RESPONSIBLE TO: Manager, Rehab Services & Lifestyle Medicine PREREQUISITES: * Bachelor's degree or specialty certification required. Four years of relevant and applicable experience may substitute degree requirement. * Minimum three years relevant customer service experience (including planning, organizing, and personnel issues). Previous experience in a health care facility preferred. * Minimum of two years of leadership experience (including staff and program development experience), and one year of direct supervisory responsibility preferred. * Must be proficient in using a computer keyboard. Familiarity with MS software, computer hardware, and troubleshooting. Experience with Epic electronic health record preferred. * Medical Terminology class completion preferred. QUALIFICATIONS: * Demonstrates ability to act independently. * Effective supervision, human resource, team building, and interpersonal skills required. * Able to work collaboratively with Manager & Director to assure patient needs are met and clinic resources are efficiently scheduled and utilized. * Ability to work effectively in a rapidly changing environment. * Demonstrated flexibility and manageability of multiple demands. * Demonstrate excellent communication skills with patients, staff, and community in all situations. * Demonstrates high level of organization skills, supervising the day to day demands in a fast paced and constantly changing environment. * Excellent customer service skills and a patient focus. * Demonstrated ability to interact tactfully with customers and establish and maintain effective relationships with others. * Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. * Knowledge of quality / Process Improvement techniques and philosophies, as appropriate to position. * Knowledge of health care trends and challenges. * Be able to lead or participate in regularly scheduled meetings. * Flexibility in daily schedule to support staffing needs and clinical oversight. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must possess ability to work independently, with a minimum of direction, and take initiative in problem solving. Must be able to interact professionally and effectively with a wide variety of people, including operations staff, providers, the general public and departments in VMC. Attention to detail and excellent organizational skills are essential. Must be able to function effectively in an environment with frequent interruptions and multiple tasks. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Supervisor. * Essential Responsibilities and Competencies: * Able to maintain professionalism at all times and use excellent communication and conflict management skills to meet referral, patient and staff needs. * Supervises support staff in day-to-day operations of the clinic, reflective of VMC mission and goals. * Maintain effective support staffing levels, respond to support staffing and volume fluctuations, manage employee schedules, timecards and adherence to attendance standards. * Maintains and improves Front Office operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs. * Accomplishes Front Office human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures according to employment regulations and VMC process/policy. * Assists in preparing Front Office/Department performance reports by collecting, analyzing, and summarizing data and trends. * Manage the development and maintenance of the support staff department policies and procedure manuals, competency documents, and staff educational tools. * Provide subject matter expertise and coaching to the front office team on the VMC systems, including, but not limited to, Epic and Aspect. * Organizes and coaches support staff members by ability, skills, and knowledge set. * Complete annual staff performance reviews for supervised staff. * Work with an individual employee to monitor or enhance performance related to a Performance Improvement/Action Plan as requested by the Manager. * Identify interpersonal conflicts in the work unit and implement solutions. * Attend management planning meetings, as the Manager feels appropriate or driven by organizational policy. * Coordinates the activities of supervised staff to meet patient needs utilizing appropriate resources and tools. * Assists the Leadership Team in ensuring effective financial planning and economic performance. Assists with budgeting as needed. * Maintains full knowledge of provider schedule templates, scheduling requirements, etc. for clinics the Patient Resource Center supports. * Manages the referral coordination work to include obtaining information needed for authorization and pre-authorization prior to scheduling, communicating with the practice regarding any clinical information needed and coordinating with the patient to schedule the appointment. * Assists in utilizing third party payer/insurance portals; has a detailed knowledge of insurance providers, their portals and their expectations for authorization approval. * Advocates for patients by helping them navigate through the system. * Complete Environment of Care rounding of department areas assigned to support staff at regular intervals and report status and any equipment or maintenance needs. * Manage the volunteer, student, and/or intern instruction and supervision in department tasks as assigned. * Manage the organization of information from quality assurance/process improvement projects and issues as related to support staff needs and create a smooth and efficient workflow. * Assist with the monitoring of the indicators for the department. Make changes as appropriate to meet targets. * Assist in the inventory of marketing/educational materials and activities as assigned. * Lead service recovery activities for the team. * Maintain excellent communication and rapport with referring providers and their medical staff offices. * Assist support staff in time of increased workload or temporarily reduced staff. * Monitors registration and referral work queues for quality, accuracy and timeliness. * Give feedback to Manager on capital and operating budgets, as well as staffing needs, to run a smooth and financially solvent department. * Assists Leadership Team on short- and long-term projects. * Take responsibility for providing the highest quality, safest and most effective service to every patient, every time. * Pursue excellence in service and professional growth. Dedicated to his/her own self-development and learning. * Other duties as assigned. Created: 1/21 Revised: 12/24, 11/25 Grade: NC-06 FLSA: NE Cost Center: 7213 Job Qualifications: PREREQUISITES: * Bachelor's degree or specialty certification required. Four years of relevant and applicable experience may substitute degree requirement. * Minimum three years relevant customer service experience (including planning, organizing, and personnel issues). Previous experience in a health care facility preferred. * Minimum of two years of leadership experience (including staff and program development experience), and one year of direct supervisory responsibility preferred. * Must be proficient in using a computer keyboard. Familiarity with MS software, computer hardware, and troubleshooting. Experience with Epic electronic health record preferred. * Medical Terminology class completion preferred. QUALIFICATIONS: * Demonstrates ability to act independently. * Effective supervision, human resource, team building, and interpersonal skills required. * Able to work collaboratively with Manager & Director to assure patient needs are met and clinic resources are efficiently scheduled and utilized. * Ability to work effectively in a rapidly changing environment. * Demonstrated flexibility and manageability of multiple demands. * Demonstrate excellent communication skills with patients, staff, and community in all situations. * Demonstrates high level of organization skills, supervising the day to day demands in a fast paced and constantly changing environment. * Excellent customer service skills and a patient focus. * Demonstrated ability to interact tactfully with customers and establish and maintain effective relationships with others. * Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. * Knowledge of quality / Process Improvement techniques and philosophies, as appropriate to position. * Knowledge of health care trends and challenges. * Be able to lead or participate in regularly scheduled meetings. * Flexibility in daily schedule to support staffing needs and clinical oversight.

VALLEY MEDICAL CENTER THE SLEEP CENTER AT VALLEY TITLE: Polysomnographic Technician (Clinical Support Partner) ROLE: A Polysomnographic Technician performs comprehensive polysomnographic testing and analysis and associated interventions under the general oversight of a polysomnographic Technologist (RPSGT) and/or the clinical director. A polysomnographic Technician can provide supervision of a Polysomnographic Trainee. AREA OF ASSIGNMENT: Sleep Center HOURS OF WORK: Nights/Days/Variable (hours as necessary to meet Responsibilities) RESPONSIBLE TO: Director, Patient Care Services and Lead Polysomnographic Technologist. PREREQUISITES: * High school diploma or G.E.D. 2. Patient care experience. * Physiological monitoring experience. * Minimum of 6 months polysomnographic experience. QUALIFICATIONS: * Certified in Basic Life Support (CPR) * Able to perform Polysomnographic procedures, including night study, MSLT and MWT under the direct supervision of the Lead Technologist or designee. (RPSGT) * Demonstrate knowledge and understanding of CPAP/BLPAP titration. 4. Self-motivating, works with minimal supervision. * Effective interpersonal skills in a diverse population. * Ability to communicate and work effectively with the physical and Emotional development of all age groups. * Able to understand and execute doctors orders. * Maintains registry qualifications for Registered Nursing Assistant. * Be working towards becoming registered in Polysomnography. Page 2 - (Polysomnographic Technician) UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Clinical Support Partner * Domains of Practice Gather and Analyze Patient Information * Verify the medical order and protocol. Review history, physical information, medications, procedure request and study protocol. * Complete and verify documentation. * Explain the procedure and orient the patient to the sleep center. Testing Preparation Procedures * Prepare and calibrate equipment required for testing to determine proper functioning. * Apply electrodes and sensors according to accepted published standards. * Perform appropriate physiologic calibrations to ensure proper signals. * Perform routine positive airway pressure (CPAP) mask fitting. Polysomnographic Procedures * Follow procedural protocols such as Multiple Sleep Latency Test (MSLT), Maintenance of Wakefulness Test (MWT), parasomnia studies, CPAP and oxygen titration, etc. and to ensure collection of appropriate data. * Follow "lights out" procedures to establish and do9cument baseline values such as bodies positions, oxyhemoglobin saturation, respiratory and heart rates. * Perform polysomnographic data acquisition while monitoring study-tracing quality to ensure signals are artifact-free. Identify and report signal abnormalities. * Document routine observations, including sleep stages and clinical events, changes in procedure and significant events in order to facilitate scoring and interpretation of polysomnographic results. Implement appropriate interventions including actions necessary for patient safety and therapeutic intervention such as CPAP/BLPAP and oxygen administration per hospital guidelines. Page 3 (Polysomnographic Technician) * Verify the patient has completed the questionnaires and consent forms. Manage patient charts appropriately. * Demonstrate the knowledge and skill necessary to recognize and provide age specific care in the treatment, assessment, and education of adolescent, adult and geriatric patients. * Know and practice all protocols included in the policy and procedure manual. Polysomnographic Record Scoring * Assist with scoring sleep/wake stages by applying professionally accepted guidelines. * Assist with scoring clinical events such as respiratory events, cardiac events, limb movements and Arousals using center specific protocols. * Assist with the generation of accurate reports by tabulating sleep/wake and clinical event data. Service Management and Professional Issues * Comply with applicable laws, regulations, guidelines and standards regarding safety and infection control issues. * Participate in equipment care and maintenance. * Maintain current CPR or BCLS certification. * Demonstrate effective written and spoken communication skills. * Demonstrate appropriate social skills. * Demonstrate ability to follow direction. * Respond to the study participant's procedural-related inquires by providing appropriate information. Education and/or Experience * High school diploma or GED. * Successful completion of a polysomnography program, of no less than 1 year. This program must be associated with a state licensed and/or a nationally accredited educational facility. OR * A minimum of 6 months of experience as a Polysomnographic Trainee with documented proficiency in all required competencies. Page 4 (Polysomnographic Technician) Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision capabilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment * The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * In the performance of this job, the employee may be exposed to chemical vapors such as acetone, ether, or glutaraldlehyde. There may also be skin contact with these substances. The employee may also be exposed to infectious agents including blood borne pathogens. Job Qualifications: PREREQUISITES: * High school diploma or G.E.D. 2. Patient care experience. * Physiological monitoring experience. * Minimum of 6 months polysomnographic experience. QUALIFICATIONS: * Certified in Basic Life Support (CPR) * Able to perform Polysomnographic procedures, including night study, MSLT and MWT under the direct supervision of the Lead Technologist or designee. (RPSGT) * Demonstrate knowledge and understanding of CPAP/BLPAP titration. 4. Self-motivating, works with minimal supervision. * Effective interpersonal skills in a diverse population. * Ability to communicate and work effectively with the physical and Emotional development of all age groups. * Able to understand and execute doctors orders. * Maintains registry qualifications for Registered Nursing Assistant. * Be working towards becoming registered in Polysomnography.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Clinical Documentation Specialist RN JOB OVERVIEW: The Clinical Documentation Specialist position facilitates accurate documentation for severity of illness and quality in the medical record. This involves extensive record review, interaction with physicians, health information management professionals, and nursing staff. Active participation in team meetings and education of staff in the documentation improvement process is a key role. DEPARTMENT: Health Information Management HOURS OF WORK: Days Monday - Friday. RESPONSIBLE TO: Manager, Clinical Documentation Improvement PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training) UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner. B. Essential Responsibilities and Competencies * Reviews EMR for completeness and accuracy for severity of illness and quality using the documentation strategies. * Accurate and timely record review. * Recognize opportunities for documentation improvement. * Initiates severity worksheet for inpatients. * Formulate clinically credible documentation clarifications. * Request documentation clarifications as appropriate for SOI, Core Measures, and Patient Safety. * Effective and appropriate communication with physicians. * Timely follow up on all cases and resolution of those with clinical documentation clarifications. * Communicates with HIM staff and resolves discrepancies. * Accurate input of data for reconciliation of case. * Provide necessary information and education to physicians and staff to facilitate the appropriate documentation goals. * Identify any barriers to completion of documentation goals with appropriate interventions. * Review of regulations and coding guidelines through seminars, meetings, and materials. * In cooperation with the director of PFS/HIM, present education sessions to physicians and other VMC providers regarding documentation regulations and chart audit findings. * Maintains confidentiality of all accessible patient financial or medical records information. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Other duties as assigned to facilitate accurate, timely patient account management. Date Created: 5/18, updated 7/22 Grade: NC11 FLSA: E Cost Center: 8490 Job Qualifications: PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training)

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Compensation Analyst JOB OVERVIEW: Provides technical and analytical support to HR management with primary emphasis on compensation programs, policies, and practices. Responsible for regular market reviews and determination of compensation grade for all positions. Provide interpretation of policies, practices, and procedures to the organization. DEPARTMENT: Human Resources WORK HOURS: Full time, typical hours are Monday - Friday, 8:00am - 4:30pm REPORTS TO: Director, Total Rewards PREREQUISITES: * Bachelor's degree required in Business Administration, Human Resources, Finance or other relavant field, required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. * Minimum three (3) years of Human Resources experience required, preferably in a health care setting. * Two (2) years experience administering compensation programs, preferred. * Experience with HRIS systems preferred. * Demonstrated proficiency in basic computer applications including Microsoft Word, Excel, and other applicable software. QUALIFICATIONS: * Ability to independently manage multiple tasks simultaneously. * Demonstrated diplomacy and professional demeanor, including the ability to present a positive public relations image and the ability to relate to a diversity of people. * Demonstrated ability to maintain a high level of trust and confidentiality. * Demonstrated ability to function effectively and professionally in difficult and/or conflict situations. * Current knowledge of employment/labor laws pertaining to Human Resources and compensation. TYPICAL PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES * Generic Job Functions: See Generic for Administrative Partner. * Essential Responsibilities and Competencies: * Administer VMC's compensation program that reflects organizational philosophy and policy, current labor market, bargaining units, and legal requirements. * Collaborate and communicate with leadership on compensation issues. * Proactively review components of compensation programs to ensure they consistently meet the needs and requirements of the organization. Ensure that the program remains cost effective and consistent with organizational and budgetary requirements. * Coordinate annual staff and leadership base pay reviews including notification of pay changes. * Analyze market trends and community compensation practices recommending program and individual adjustments when appropriate. * Complete salary surveys and analyze results. Maintain compensation database sufficient to meet analytical and reporting requirements, and fair and equitable position placement within the organization's market-based program. * Recommend new hire rates using established compensation structure; coordinate with Recruiting to review and recommend all salaries using guidelines. * Review and periodically revise incentive-pay programs for management and staff levels ensuring market competitiveness. Calculate incentive payments. * Coordinate and evaluate the design and development of s; evaluate and make reccomendations on job classifications; preform desk audits as needed. Place positions in appropriate market-based range; review placement with HR management. * Maintain database of all organization s assisting managers with the development of new positions or revision of existing job descriptions. * Participate in preparation for labor negotiations to include research, recommendations, cost analysis, and other information important to the bargaining process. * Represent the hospital in professional organizations. Participate as Valley Medical Center representative at Milliman Health Care Survey Committee, among others. * Maintain working relationships with external vendors, consultants, and others. * Remain apprised of legal regulations relating to appropriate topics to ensure company compliance. * Assist with Executive Compensation Program Plan as requested. * Enhance professional growth and development through inservices and educational programs. Keep abreast of HR development and regulatory changes. * Maintain financial awareness of department and program budgets. * Participate as an active team member for HR system upgrades and new implementations. * Assist with other projects and duties as requested. Revised: 6/23 Grade: NC12 FLSA: E Cost Center: 8650 #LI-Hybrid Job Qualifications: PREREQUISITES: * Bachelor's degree required in Business Administration, Human Resources, Finance or other relevant field, required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. * Minimum three (3) years of Human Resources experience required, preferably in a health care setting. * Two (2) years experience administering compensation programs, preferred. * Experience with HRIS systems preferred. * Demonstrated proficiency in basic computer applications including Microsoft Word, Excel, and other applicable software. QUALIFICATIONS: * Ability to independently manage multiple tasks simultaneously. * Demonstrated diplomacy and professional demeanor, including the ability to present a positive public relations image and the ability to relate to a diversity of people. * Demonstrated ability to maintain a high level of trust and confidentiality. * Demonstrated ability to function effectively and professionally in difficult and/or conflict situations. * Current knowledge of employment/labor laws pertaining to Human Resources and compensation.

Case Management The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Case Manager JOB OVERVIEW: The Medical Social Worker or Crisis Counselor assesses, coordinates, facilitates, and negotiates services and resources to support coordination and continuity of care in the most appropriate care setting and cost-effective manner for specified populations. This includes collaboration with patients, families, physicians, nurses and other members of the health care team to address patients' medical, disposition, and psychosocial needs through effective coordination of services commensurate with available financial resources and the patient's right to self-determination across the continuum. AREA OF ASSIGNMENT: Case Management HOURS OF WORK: Varies RESPONSIBLE TO: Manager, Case Management PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner. B. Essential Responsibilities and Competencies: * Assess, Plan and Facilitate discharge and transitions of care including the following: * Review past and present medical records to determine history, admitting diagnosis or procedure, and plan of care compared to previous history and care needs; * Gather pertinent information about the patient's psychosocial, functional and financial situation to identify needs; * Meet with patients/caregivers to evaluate clinical, psychosocial, functional and financial status; * Communicate with the multidisciplinary team (physicians, nurses, therapists, social workers, chaplain, etc.) as needed to complete assessment; * Establish a discharge plan based upon individual patient needs, patient/care-giver preferences, and existing or proposed treatment options in order to support and promote desired clinical, service and financial outcomes in a timely manner; * Provide relevant education and information regarding resources to patient/caregiver to facilitate informed decision making and active participation in the plan for transfer/discharge; * Determine realistic goals with patient/caregiver regarding available options, empowering them to make choices in their best interest; * Identify benefits and coordinate resources based on patient's needs and preferences; * Work with insurance companies and/or public health benefit programs (DSHS, Medicare, Medicaid, County, State) to optimize benefits to patient. * Initiate timely family conferences or multidisciplinary case conferences with the treatment team for complex transition discharges. * Independently complete assessment and plan interventions sensitive to the patient's cultural, social, physical, mental and economic status and developmental state. Demonstrate sensitivity to the patient's/caregiver's beliefs and values and incorporate that understanding into the discharge plan; * Manage and prioritize work based on clinical needs, length of stay, required complexity of interventions and acuity of care. * Document all assessments, plans, and interventions in the medical record with clarity and conciseness unique to each specific patient or family interaction and in accordance with professional, legal, regulatory and departmental standards. * Perform self-referral screens Monday through Friday, and as appropriate on weekends, per Discharge Planning Review Process, to identify potentially high risk patients who may have an adverse health consequence without a case management order or a discharge plan. * Communicate effectively with other members of a diverse care team using appropriate interpersonal skills, group facilitation and conflict management skills as appropriate. * Maintain current knowledge of case management, utilization management, and discharge planning resources. * Work collaboratively with the Utilization Management team and Patient Financial counselors * Refer quality, infection control and risk management issues to appropriate individual or department. * Perform other duties as assigned, including orientation and training of new staff members. * Serve as committee member or liaison to community partners per request of management. Specific to Inpatient Medical Social Work: * Respond to nurse, physician or self-referral screens as soon as possible but not longer than 12 hours or next business day. * Responsible for assessing and managing the next best site of care; referring to and collaborating with network partners as indicated. * Demonstrate knowledge of community resources and how to effectively access, develop care plans, and manage transitional care needs to support patient's transition of care, including: * Crisis intervention * Homelessness * Drug and Alcohol, Medication Assisted Treatment * Home and community services * Skilled nursing facilities and home health agencies * Adult Family Home referrals and placement * Home and Community Services referrals and collaboration * Shelters * Opioid treatment networks * Day health services * LTACH and Acute Rehab services * Manage criteria-based social service needs including the following when indicated: * Complex financial needs * DAC's screening * CPS, APS and domestic violence * Acute mental health needs * Teen mothers * Homeless or resource poor status * Bereavement (e.g. fetal demise, terminal care, end of life) if indicated * Trauma and other special care * ITA (Involuntary Treatment Act) patients * Guardianship/conservatorship * Corrections patients as appropriate * Advance Directives/Mental Health Directives * Participate in disposition huddles as scheduled. * Document updated notes daily or as appropriate containing only new and/or continued relevant content. * Deliver federally mandated communications meeting timeliness mandates including 2nd Important Message from Medicare, MOON notifications and/or HINN notifications when required. Specific to ED Medical Social Work: * Identify patients who are at risk for recurrent visits to the ED. Facilitate a patient-centered approach for use of appropriate community programs. * Establish relationships in the community and post-acute continuum to support the needs of this population (e.g. ADS). * Contact patients with frequent non-emergent ED visits to establish a plan of care promoting alternative settings. Establish a PCP as indicated. Communicate directly with the patient/family in order to understand and incorporate priorities and acute needs of the patient; educate and prepare the patient/family to make informed decisions. * Documentation supporting relevant information including patient/family understanding of case management and discharge or admission plan. * Provide timely communication to ED staff regarding new or updated information involving the coordination of care. * Data collection as directed by management for process improvement opportunities in the ED setting. * Support work requirements related to Emergency Department Information Exchange (EDIE) initiative. Specific to Crisis Counselor: * Complete assessments, interventions, counseling and completion of plan of care appropriate to the patient's physical, emotional, cognitive and developmental state including the following: * Evaluate the mental and emotional status of psychiatric patients and facilitate appropriate next steps for care and treatment. * Screen and refer patients with drug and/or alcohol dependencies to the appropriate level of care. * Provide support and intervene as legal liaison (when indicated) for patients presenting with physical and/or sexual abuse. * Provide support and referrals to families and friends of patients in medical trauma. * Documentation supporting relevant information including outcomes from screening, intervention and treatment; patient/family understanding of plan of care; discharge or admission plan. * Consults with ED LIP, Hospitalists and psychiatry regarding assessments and appropriate dispositions. * Provide medication assisted treatment assessments, counseling and referrals per Opioid Treatment Network policy. Job Qualifications: PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Echocardiography Tech JOB OVERVIEW: Responsible for preforming transthoracic and stress echocardiograms, assisting physicians in the performance of transesophageal echocardiograms, and assuring quality test results to assist physicians with the diagnosis of cardiac disorders. DEPARTMENT: Echocardiology WORK HOURS: Varies REPORTS TO: Director Imaging and Ancillary Services PREREQUISITES: * RDCS or equivalent (RCS or CRCS) * Two (2) years of experience in echocardiographic imagining. Preferred. * Current BLS (required or preferred) * ACLS preferred. QUALIFICATIONS: 1. Ability to calculate complex formulas involving ratios and percentages using the metric system. 2. Ability to read, analyze and interpret professional journals, technical procedures, or government regulation. 3. Ability to write clearly and legibly. 4. Effectively present information and respond to questions from physicians, patients, staff members, vendors, and the general public. 5. Ability to explain complex concepts in a calm and clear manner. 6. Ability to analyze and problem solve, taking into consideration a wide variety of variables UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: ______________________________________________________________ PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner. * Essential Responsibilities and Competencies: * Work at a technical level, using echocardiography ultrasound equipment to produce high quality test results. * Assist cardiologists in the performance of transesophageal echocardiograms. * Independently perform transthoracic and stress echocardiograms on adult and geriatric patients. * Monitor and identify patient care needs in adult and geriatric patients and respond appropriately. * Provide patient education at an appropriate level for each patient. * Maintain open communication with the cardiologists and other staff as needed. * Perform routine cleaning and quality checks on echocardiography equipment. * Maintain an orderly and clean work area. * Complete test results, assuring quality standards are achieved, and provide to cardiologist in a timely manner. * Follow safety procedures in compliance with OSHA and state health department guidelines. * Perform work in compliance with Echocardiography Department policies and protocols. Date Created: 5/13 Revised:2/23 Grade: NC12 FLSA: NE Cost Center: 7146 Job Qualifications: PREREQUISITES: * RDCS or equivalent (RCS or CRCS) * Two (2) years of experience in echocardiographic imagining. Preferred. * Current BLS * ACLS preferred. QUALIFICATIONS: 1. Ability to calculate complex formulas involving ratios and percentages using the metric system. 2. Ability to read, analyze and interpret professional journals, technical procedures, or government regulation. 3. Ability to write clearly and legibly. 4. Effectively present information and respond to questions from physicians, patients, staff members, vendors, and the general public. 5. Ability to explain complex concepts in a calm and clear manner. 6. Ability to analyze and problem solve, taking into consideration a wide variety of variables

Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Medical Assistant ROLE: See for Clinical Support Partner for generic job duties. AREA OF ASSIGNMENT: Clinic network HOURS OF WORK: Variable RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Current American Heart Association CPR/BLS for Healthcare Providers required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design Communication * Neat and well-groomed appearance, business professional * Recognize and respect cultural diversity * Demonstrated ability to maintain a calm demeanor at all times * Employ professional telephone and interpersonal techniques * Recognize and respond effectively to verbal, nonverbal and written communications * Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology * Serve as a "communication liaison" between the physician and patient * Demonstrated ability to speak, spell and utilize appropriate grammar, sentence structure and hospital and network approved abbreviations * Ability to communicate and work effectively with the physical and emotional development of all age groups * Possess excellent customer service and patient care skills * Interacts in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments in Valley Medical Center Patient Care * Anticipate and facilitate provider work flow * Inform and update patient of anticipated wait times * Assist providers with patient flow time management * Perform initial intake screening by "verifying" reason for patient visit * Obtain and record patient information * Obtain vital signs per network policy for each patient visit * Prepare and maintain examination and treatment areas * Prepare patient for examinations procedure and treatments * Assist with examination, procedures and treatments * Maintain and update all medication and immunization records * Maintain, reviews and updates health maintenance records * Complete all forms and data sets for patient care to the maximum limit of scope * Schedule , coordinate and monitor appointments * Complete patient recalls daily Operational Functions * Apply principles of aseptic techniques and infection control * Practice standard precautions, including hand washing and disposal of biohazards * Comply with quality assurance practices * Perform inventory of supplies and equipment * Perform routine maintenance of administrative and clinical equipment * Apply computer and other electronic equipment techniques to support office operations * Perform methods of quality control Practice Finances * Review and complete ancillary charges for office visits * Perform "clean" billing submittals UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: As listed through out the document PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Clinical Support Partner * Unique Job Functions: (performed in accordance with supervision requirements established by statute and administrative code.) Medical Assisting In order to serve the patient successfully the MA needs to have the ability to conceptualize role and responsibility. The MA is a liaison between the patient and provider. The MA understands that they are here to "serve" the patient. They must understand that resources in healthcare are limited. Concepts of anticipation and preparation for patient visits are essential for success. Pertinent and successful patient care interactions require the ability to apply concepts of critical thinking. The MA must independently understand scope and how to determine safe practice technique. They must have the ability to comprehend that provider success and efficiency is coupled with their ability to understand patient flow, anticipate patient needs and to appropriately work to the maximum limit of certification. The MA is responsible for asking "what can I do to facilitate meeting the needs of the patient?" at each visit. They must have the ability to comprehend, understand and value their role and that of those whom they work with. The MA is responsible for gathering all necessary information such that the provider visit is focused on patient care and clinical diagnosis. * Performs venous and capillary invasive procedures for blood withdrawal * Performs intradermal, subcutaneous and intramuscular injections * Applies, or assists with application of, durable medical equipment * Administers medications as ordered by the provider and per scope of practice * Administers immunizations * Performs tympanograms, and ear irrigations (with Provider order) * Performs waived Laboratory Tests * Gives approved instructions and patient education to patients BACK OFFICE DUTIES/FACILITATOR It's essential to maintain a calm demeanor to manage multiple tasks while in the back office. Messages from patients, orders from providers, and faxes are coming in throughout the day at a fast rate so it is imperative to be checking each system to ensure a smooth process. As a MA, your job is to multitask, prioritize, organize and facilitate workflow for the provider. A well rounded MA should be able to instill confidence in the provider by following through on their requests and continuing an exceptional patient care experience. The following are some of the main duties: participate in huddles with providers to anticipate needs/orders/procedures for the day, view daily schedule throughout the day to track when patients arrive in order to communicate/assign, read, investigate and forward messages to appropriate provider (if needed), contact patient when messages have been answered and record message in EMR, call pharmacies to call in prescriptions that have been approved in EMR or refax through electronic fax, facilitate care management calls if necessary, expedite written orders from provider (no verbal orders of any kind), fax or mail paperwork to pharmacies, other medical centers and/or patients. Ensure all paperwork is signed off by appropriate provider in a timely manner. 1. Manages messaging and order workflow * Organizes and allocates orders in a timely fashion * Researches and responds to messages in a timely fashion * Acts as liaison between the PSR, MA and Provider Clinical Partner Addendum - Medical Assistant * Specialist Clinics * Prefer minimum 1.-2 years' experience in the specialty area related to position vacancy. * OBGYN Clinic * Position requires a minimum two years of recent OBGYN (outpatient/medical office) medical assisting experience Job Qualifications: PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Basic Life Support (BLS) for Health Care Providers issued by the American Heart Association (AHA) required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design

About Navos Navos, a partner within MultiCare's Behavioral Health Network, offers a healing home for people of all ages to recover and reclaim their lives. Our teams are composed of hardworking and caring providers committed to helping people address mental illness and substance abuse by providing a broad continuum of care. For a deeply meaningful career, join this leading organization known for its innovation, expertise, and employee care. FTE: 1.0 Shift: Day, Schedule: Monday - Friday 8:00am-4:30pm Position Summary The Peer Specialist is a key multidisciplinary team position at MultiCare. Providing peer viewpoints about the recovery process, symptom management, and the persistence required by patients with severe and persistent mental illnesses to maintain a healthy lifestyle, you will collaborate to promote a team culture of respect, empathy and understanding. Responsibilities You will assist clients in a wide range of services to regain control and success in their own lives, such as developing supportive relationships, self-advocacy, stable housing, education, and employment. You will provide peer counseling and support, drawing on common experiences as a peer, to validate patients' experiences and to provide guidance and encouragement to patients to take responsibility and actively participate in their own healthcare and wellness You will serve as a mentor to patients to promote hope and empowerment You will provide consultation from a mental health consumer perspective to the entire team concerning patients' experiences on symptoms of mental illness, responses to and opinions of treatment, and experiences of recovery You will assist in the provision of direct clinical services to patients on an individual, group, and family basis in the office and in community settings to teach symptom/behavior-management techniques, support skill-building, and to strengthen skills to cope with internal and external stresses You will encourage consumer self-help programs and consumer advocacy organizations that promote recovery Requirements High school diploma preferred OR two years paid or volunteer work experience with individuals with severe and persistent mental illnesses Successful completion of assigned training Ability to obtain Agency Affiliated Counselor registration within 90 days of hire Washington state Peer Counselor certification, or the ability to acquire that certification within one year of date of hire Valid WA driver's license or a valid out-of-state license with the ability to transfer to a WA driver license within 6 months of hire Experience as a recipient of mental health services for severe and persistent mental health illness Proof of a safe driving record (which meets established MultiCare Standards) obtained by a motor vehicle Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Application Analyst I, II, Sr JOB OVERVIEW: The Application Analyst I role will troubleshoot, document, and resolve IT application issues in a timely manner with guidance. The Application Analyst II will demonstrate competence in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. The Application Analyst Sr will demonstrate mastery in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. DEPARTMENT: Information Technology HOURS OF WORK: As required to fulfill responsibilities REPORTS TO: Supervisor, Business & Support Applications PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: * Requires the ability to move PC's and printers weighing up to 40 lbs. * Requires planning, organizing, and working on multiple tasks at one time. * Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies * General I.T. Job Functions: * * Provides direct supervisor or lead with a weekly summary of activities * Documents change control and system problems according to departmental procedures. * Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis. * Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets. * Responds to all requests according to departmental standards. * Performs end-user functions for assigned products to a high level of competency. * Ensures that reports, data, and devices are appropriately secured. * Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies. * Provides after-hours support as required. * Ability to successfully log into enterprise network and all supported applications. * Ability to organize, schedule, manage (chair) meetings and publish meeting minutes. * Ability to successfully contact vendor for support. * Ability to complete annual VMC educational requirements. * Performs other related duties as required. * Application Analyst: * Documentation Skills * Writes scope statements, defining size and planning parameters of projects or multiple groups of tasks. * Prepares detailed work plans and target dates for all projects. * Documents change control and system problems according to departmental procedures * Provides complete documentation of all tasks and projects; develops and maintains specifications according to departmental standards * Uses standard flowcharting tools and techniques to create and maintain business process and functional flow charts. Can read and edit technical flow charts * Knowledge of the life cycle of a change and being able to shepherd a request from requirements gathering to designing and building to maintaining the architecture behind the change. * Issue Resolution: * Identifies and resolves complex issues. This includes identifying appropriate parties and potential solutions. * Leadership Skills: * Ability to engage teams in collaboration and discussion and guide toward acceptable solutions. * Process Improvement: * Demonstrates self-initiated process improvement; actively pursues expansion of knowledge in applications and functions supported by VMC IT and develops new efficient solutions. Anticipates client's needs and seeks feedback to ensure client's needs are met * Project Skills: * Manages and/ or leads planning and completion of projects on time and as designed. * Ability to manage short-term and long-term risk of architectural decisions * Technical Aptitude * High technical aptitude; adopts new technology and application functionality quickly. * Expert hands-on knowledge in current system functionality including integration points across all applications and continuing knowledge of future system capabilities. * Ability to see the big picture and how many simultaneous projects interact with each other as well as current and future system states. * Immense curiosity in all areas-beyond Epic applications, clinical workflows, and the entirety of the medical field-and a willingness to explore. * Test Planning: * Builds complete testing plans to validate system parameters and functionality performs as specified unassisted. * Training: * Ability to communicate design and functionality principles as well as risks with all audience levels. * Mentorship: * Helps others learn how to structure and solve problems and collaborate with others within the organization. * Ability to mentor groups, both large and small, on technical and non-technical skills. * Team Building/Working with Others: * Frequently performs critical leadership roles on the team. Promotes team spirit and commitment to common objectives. Involves the team in decision making. * Performs other related duties as required. Created: 10/22 Revised: 12/24 Grade: NC07, NC09, NC11 FLSA: NE: Level I/ E: Level II, Sr. Cost Center: varies Job Code(s): 4961, 4962, 4963 Job Qualifications: PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required.

Title:STAFFING COORDINATOR JOB OVERVIEW: The Staffing Coordinator is responsible for the systems which surround the allocation and management of nursing personnel. He/she is also responsible for knowing and applying contractual guidelines, unit structures, and the philosophy, objectives, and policies of Valley Medical Center. ROLE: See for administrative partner for generic job duties. AREA OF ASSIGNMENT: Patient Care Services Division HOURS OF WORK: Variable, as necessary to carry out the responsibilities of the position and needs of the division. RESPONSIBLE TO: Director, Resource Management PRE-REQUISITES: 1. Recent staffing experience in a health care environment or equivalent. Evidence of basic computer education required. Working knowledge of computer programs, including scheduling programs, electronic mail applications, telephone systems, Kronos Time & Attendance system and OneStaff scheduling software program strongly preferred. Background and experience in customer service preferred. GENERAL QUALIFICATIONS: Capable of comprehending, executing and acting within scope of practice; ability to read and understand contractual language. Demonstrates strong organization skills and problem-solving ability with the ability to coordinate staffing for several units. 3. Neat and well groomed appearance. 4. Demonstrates effective interpersonal skills in a diverse population. 5. Flexible in dealing with people, able to meet the public in a poised manner. 6. Evidence of excellent communication skills; both oral and written. 7. Demonstrated ability to work autonomously. 8. Ability to set priorities, work accurately and organize work efficiently and confidentially. 9. Demonstrates initiative and resourcefulness. TYPICAL PHYSICIAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Requires ability in emergency situations to lift and carry items weighing up to 40 pounds. Requires corrected vision and hearing to normal range. Requires ability to communicate effectively in oral and written fashion. Requires working under changing conditions or working irregular hours. Requires some exposure to communicable diseases or body fluidize and other conditions common to clinical environment. Regular and punctual attendance is as condition of employment. PERFORMANCE RESPONSIBILITIES: Generic Job Functions: See Generic job description for Administrative Partner Unique Job Functions: Prepares monthly staffing schedule for all categories of staff assigned to the patient care unit. Assigns staff to units according to cross-training experience, contractual agreements and established budget for units. Maintains an ANSOS profile of personnel's individual competencies, preferences, and database as evidenced by ANSOS controller reports. Reviews staffing schedule daily, making necessary request changes, calling in staff and dealing with staffing emergencies. Prepares schedule for new staff in department. Coordinates daily staffing with unit charge nurses on all shifts for all units. Accountable for assigning staff based upon Patient Classification System recommendations. Collaborates with the unit manager, charge nurse, supervisor to match staffing resource with the needs of the patients. Effectively communicates daily census and staffing requirements to Director, Resource Management. Minimizes the use of overtime, double time and other premium pay. Meets staffing needs in the most cost-effective manner while maintaining quality of care and skill mix. Ensures consistent applications of staffing practices based upon department standards and contractual agreements. Proactively anticipates and resolves staffing issues. Maintains knowledge of staffing procedures, records and forms in order to resolve staffing conflicts. Organizes and maintains staffing and related records so information is accurate and timely. Updates employee information in automated scheduling system. Performs general clerical duties as assigned by Director, Resource Management. Performs other related duties as required. Maintains an accurate file of MEO (mandatory extra-offs) rotation. Executes the mandatory extra-off rotation per contractual guidelines. Appropriately assigns relief personnel, and keeps Director, Resource Management, Unit Managers and Administrative Supervisors informed of assignments. Makes calls to nursing personnel pools as needed to obtain coverage. Assists in decisions on granting vacations and leaves of absence whenever a question of adequate coverage arises. Receives and logs calls for absences, illness, etc., for assign tour of duty. Keeps accurate up-to-date records of all employees as evidenced by error-free ANSOS input of data. Notifies the Director Resource Management, Unit Manager, Administrative Supervisor of employee excessive illnesses and absences. Monitors and documents the scheduling of per diem's according to contractual agreement. Understands and applies knowledge of contracts when performing staffing office functions. Provides orientation and training for new management/supervisors/staffing office staff for the OneStaff scheduling system including assigning authority for access. Completes annual education, in-services and competency skills checklist. Schedules all float personnel and unit clerks and assists with their assignment to specific areas. Coordinates use of external agency with the approval of the Director, Resource Management, Unit Managers or Administrative Supervisors. Responsible for recording & tracking current licensure, CPR, ACLS, PALS & Neonatal Resuscitation for nursing staff. Demonstrates computer competency skills as evidenced by generated reports 95% of the time. Analyzes acuity trends on the nursing unit and validates concerns with Director, Resource Management/designee. Verifies agency licensure, distributes agency orientation/evaluation packet, and enters data into automated scheduling system. Accurately completes agency billing each week including; reconciliation of agency times sheets and invoice and assigning charges to appropriate cost centers. Accurately tracks RN NRD time and alerts Director, Resource Management, Unit Managers and Administrative Supervisors when contractual obligation is met. Consistently distributes all daily, weekly and monthly reports in a timely manner to maximize nursing resources. Maintains 100% confidentiality for all verbal communication matters within the Patient Care Services Division. Accepts additional assignments as required from the Director, Resource Management, Medical Surgical services Director and the Administrator of Patient Care. Kronos: Accurately completes daily Kronos edits including; reconciliation of agency times sheets, verification of overtime hours and assigning hours to appropriate cost centers to assure contractual obligation is met. Consistently and accurately completes Kronos time & attendance edits in assigned timeframes to avoid delays in the payroll process. Job Qualifications: PRE-REQUISITES: 1. Recent staffing experience in a health care environment or equivalent. * Evidence of basic computer education required. Working knowledge of computer programs, including scheduling programs, electronic mail applications, telephone systems, Kronos Time & Attendance system and OneStaff scheduling software program strongly preferred. * Background and experience in customer service preferred. GENERAL QUALIFICATIONS: * Capable of comprehending, executing and acting within scope of practice; ability to read and understand contractual language. * Demonstrates strong organization skills and problem-solving ability with the ability to coordinate staffing for several units. 3. Neat and well groomed appearance. 4. Demonstrates effective interpersonal skills in a diverse population. 5. Flexible in dealing with people, able to meet the public in a poised manner. 6. Evidence of excellent communication skills; both oral and written. 7. Demonstrated ability to work autonomously. 8. Ability to set priorities, work accurately and organize work efficiently and confidentially. 9. Demonstrates initiative and resourcefulness.

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 0 Shift: Variable Schedule: Variable Position Summary The Nutrition Assistant is a collaborative opportunity on our Nutrition Services team. In this role, you will ensure MultiCare patients, families and visitors have the best possible nutritional health care experiences. Responsibilities You will collaborate as a team member with Nursing staff, Doctors, Clinical Dietitians, Dietetic Technicians, and other department staff to provide optimal nutrition care for patients You will perform a variety of consistent and routine functions from processing meals, menu modification to tray accuracy You will provide outstanding customer service in support of our organizational values while serving a diverse population Requirements High school graduate or equivalent Two-year degree in Nutrition preferred Minimum one (1) year food service experience Minimum one (1) year of experience in a direct patient care setting preferred Minimum six (6) months experience in a customer service-oriented position preferred Washington State Food Handler's Card Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.02 - $39.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 0.85, Shift: Days, Schedule: Days Position Summary This position is a non-licensed worker who is specifically trained under the direction of a Physical Therapist to perform designated routine tasks related to the operation of a physical therapy service. This position, when providing direct service to patients, may function only with the continuous on-site supervision of the physical therapist or, where allowable by law and/or regulation, the physical therapist assistant. This position works under direct supervision. Work situations are basically routine, yet require attention to detail. Internal contacts occasionally include other patient services staff. External contacts are extensive with patients and may also include patient family and physicians. Requirements High school graduate or equivalent preferred Minimum one (1) year experience in Physical Therapy department or related training preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.33 - $25.22 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.