Desktop Support Specialist
Network administrator job in Wilton, CT
NOT remote, fully onsite M-F in Wilton, CT.
Must-haves
- 4 years of relevant experience in Desktop Support
- Excellent written and verbal communication skills in English.
- Experience with computer build-out and setup; imaging, application installs, and configuration, etc.
- Excellent customer service skills, with an advanced understanding of customer relationship building.
- Excellent troubleshooting skills.
- Self-motivated team player with excellent interpersonal and communication skills.
- Experience with Microsoft Office Suite, Office 365 and Microsoft Windows 7 & Windows 10
-Willing to work in person Monday through Friday
Plusses:
- Audio/Visual Experience
Day-to-Day:
Insight Global is looking for an on-site desktop support technician in Wilton, CT for ASML company. This person provides technical assistance to computer users. Configures troubleshoots and supports desktops/laptops, peripherals, and cell phones. Answers questions and resolves computer problems for clients in person, via telephone or electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, office products, electronic mail, and operating systems. Follows all IT standard processes and procedures along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident.
The role is to support and maintain in-house computer systems, desktops, and peripherals. This includes ordering, installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal workplace performance. The individual will also troubleshoot problem areas in a timely and accurate fashion, and provide end-user training and assistance where required.
DUTIES AND RESPONSIBILITIES:
- Able to demonstrate leadership skills and take ownership of customer issues reported and provide escalation as deemed appropriate to ensure management awareness of severe problems or calls that are exceeding documented target resolution times.
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers in a professional manner
- Assists with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines.
- Follows all IT standard processes and procedures along with monitoring license compliance.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Logs all customer requests and updates calls utilizing the designated call handling and tracking system.
- Provides Helpdesk, Deskside, and Walkup hardware and software support as needed.
-Provides support of 7/24 Global Support process by serving as tier 1/2 first point of contact and owner of problem/incident.
- Provides general knowledge of all Customer standard products as defined per engagement.
Compensation:
$29.00/hour to $41.00/hour on W2
Compensation is determined based off of a combination of education and experience level.
Full benefits provided, 401k
SharePoint Migration specialist
Network administrator job in Nutley, NJ
We are seeking a technical contractor to support a file share migration from on-premises storage to cloud platforms such as SharePoint Online or Azure Hot Storage. The contractor will assess the current file environment, identify documents containing embedded links, and determine link dependencies that may affect the migration process.
Key responsibilities include executing the migration while preserving file structure, metadata, and permissions, as well as updating embedded links to ensure continued functionality in the new environment. The role also includes troubleshooting post-migration issues and documenting all findings, steps, and resolutions clearly.
Requirements
Experience with data migration projects involving SharePoint Online and/or Azure storage solutions.
Strong understanding of embedded link behavior in documents such as Excel, Word, and PDFs.
Ability to assess link dependencies and recommend remediation strategies.
Familiarity with tools or methods for detecting and updating embedded links during migration.
Experience with scripting or automation to support migration tasks (preferred).
Excellent communication skills, especially in documentation and issue reporting.
IT Cloud Administrator
Network administrator job in East Rutherford, NJ
What You'll Do:
Provide support and administration for Michael Kors IT department's cloud presence.
Tier 1 - Azure, AWS, Google Cloud Platform
Tier 2 - Azure, and O365
Support Windows, Linux, and native cloud services in the respective platforms.
Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms.
Proactively look for ways to improve administration, monitoring, and standard operating procedures.
Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts.
Provision and create cloud services for migration and support of applications
Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time.
Monitor all cloud resources and responding to alerts within the environment.
You'll Need to Have:
Bachelor's degree in computer science, Information Technology, or related field.
Minimum 5+ years of Cloud Admin experience supporting AWS and Azure
Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc.
Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor.
Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques.
Experience in PowerShell scripting and automation of admin functions.
Administration experience in Azure and AWS with and without scripting methods.
Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus
Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security
Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments
Experience in cloud migration including legacy data transfer from on-prem to AWS
Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments
Experience in working with Security team for improving DevSecOps process and tools
Candidate must be flexible to support needs of the department. Off hours and weekend support are required.
Ability to implement systems that are highly available, scalable and meet disaster recovery requirements.
Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms.
Added advantage
SAP on cloud and Google Cloud Platform
We'd Like to See:
Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc.
Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas.
Excellent time management skills including the ability to manage multiple projects at any given time.
Ability to analyze problems and propose solutions.
Ability to work in a fast-paced, dynamic environment.
Capri Perks:
Generous Paid Time Off & Holiday Calendar
Summer Fridays
Internal Mobility Across Brands
Cross-Brand Discount
Exclusive Employee Sales
Fav 5 Cards (MK Discount for friends and family)
401k Match
Paid Parental Leave
Thrive Wellness Program
Commuter Benefits
Gym Discounts
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
About Us:
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
System Administrator
Network administrator job in White Plains, NY
Join one of the nation's leading retail automotive chains in a full-time, on-site role within our expanding enterprise IT environment. The System Administrator is responsible for maintaining and optimizing the organization's server infrastructure. This role ensures the reliability, security, and performance of enterprise systems. The ideal candidate will have strong experience in Windows Server administration, virtualization, backup and recovery, and lifecycle management of server hardware. This role will also be responsible for building and deploying Windows systems, including virtual machines.
Key Responsibilities
● Administer, monitor, and maintain Windows Server environments, with limited support for Linux systems.
● Perform operating system upgrades, patching, and proactive maintenance to ensure system stability and compliance.
● Support Windows Failover Clustering and multiple Remote Desktop Services (RDS) farms to ensure high availability and performance.
● Manage and maintain Veeam Backup & Replication for reliable system backups and disaster recovery readiness.
● Manage Active Directory, Group Policy, and related identity and access controls.
● Administer and track Microsoft licensing compliance and renewals.
● Manage the server hardware lifecycle, including procurement, deployment, maintenance, and decommissioning.
● Collaborate with internal teams to troubleshoot complex infrastructure and application issues.
● Document configurations, processes, and standard operating procedures.
● Maintain strong security practices and adhere to organizational IT policies and standards.
Qualifications
● Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
● 3-5 years of experience in system administration within a medium to large enterprise environment.
● Proficiency in Windows Server 2016/2019/2022/2025 administration; experience with Linux systems preferred.
● Demonstrated knowledge of Hyper-V, Active Directory, DNS, DHCP, IIS and Group Policy.
● Experience with Veeam Backup & Replication or equivalent enterprise backup solutions.
● Familiarity with Windows Failover Clustering and RDS farms.
● Working knowledge of server hardware lifecycle management and asset tracking.
● Understanding of Microsoft licensing models and compliance requirements.
● Strong troubleshooting and problem-solving skills with attention to detail.
● Excellent documentation and communication abilities.
Desktop/Helpdesk Engineer
Network administrator job in Stamford, CT
Desktop/Helpdesk Engineer - Contract - Stamford, CT
CONFERENCE (ZOOM, Teams, WebEX, etc.) and WHITE GLOVE required!
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Desktop/Helpdesk Engineer in Stamford, CT.
Role Description
-Interact with users to understand and document all IT issues.
-Install and maintain computer systems and peripherals in accordance with established standards and guidelines.
-Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members.
-Assist with the planning and implementation of IT projects across multiple sites.
-Provide first-level IT support for business users
-Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions.
-Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software.
-Open service requests and manage warranty repairs with hardware vendors.
-Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************.
Drug testing may be required; please contact a recruiter for more information.
Linux / Systems Support Engineer
Network administrator job in Kearny, NJ
Applicants must have valid, independent authorization to work in the United States.
This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise.
Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind.
Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.
A mission-critical technology company is seeking a Linux / Systems Support Engineer to support production communication platforms running on Linux and VMware environments. This role is ideal for someone who spends most of their day inside Linux servers, troubleshooting applications and systems - with networking and SIP used as supporting skills, not the core focus.
What You'll Do
Support and troubleshoot Linux-based production systems (OS, services, logs, performance)
Work within VMware (vSphere / ESXi) environments to support virtualized platforms
Analyze logs, traces, and system behavior via the Linux CLI
Apply patches, fixes, and platform updates in production
Participate in maintenance windows and upgrades
Collaborate with customer engineering teams on operational issues
Analyze SIP / VoIP signaling and packet captures as needed
Document procedures and create MOPs (Method of Procedure)
What We're Looking For
5+ years supporting Linux systems in production environments
(RHEL, CentOS, Ubuntu, or similar)
Hands-on experience with VMware vSphere / ESXi
Strong troubleshooting skills at the OS and application level
Comfort analyzing logs, system metrics, and traces
Working knowledge of SIP / VoIP and basic networking concepts
Clear communication skills and customer-facing experience
Nice to Have (Not Required)
Linux scripting (Bash, Python)
Basic Diameter protocol exposure
Cisco IOS familiarity (supporting, not core)
Monitoring tools (Grafana, SNMP, Syslog)
Role Details
Hybrid schedule: 2 days onsite / 3 remote
On-call rotation: 1 week per month (24/7)
Compensation: $120K - $130K base
Full-time, long-term opportunity supporting critical platforms
If you're a Linux-first support engineer who enjoys working on live systems, we'd love to connect. Apply today.
Work Authorization:
Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.
Entry Level Datacenter/ Hardware/ Network Technician
Network administrator job in Orangeburg, NY
Data Center Hardware/Operating System Technician (Consultant)
ONSITE ROLE, NEED LOCAL CANDIDATES
MULTIPLE POSITIONS!!
onsite, Should be flexible to work onsite at any one of these locations (Rotational)
Duration: 12 Months Contract
Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate)
W2 Need candidates authorized to work for any employer; cannot sponsor
MULTIPLE POSITIONS
Experience: 1 year
Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading.
Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence.
Job Shifts:
First shift (day), second shift (afternoon), third shift (night), along with weekend hours
We'll trust you to:
Learn and understand the data center site in order to manage events that put our critical systems at risk
Organize people, communication and knowledge to support problem follow-up and data center activity
Perform activity impact and risk assessment along with service notification at the appropriate level of awareness
Maintain accuracy of documentation and recorded details of physical assets and connections
Detect, investigate, and drive operating system issues affecting production equipment availability
Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling
Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation
You'll need to have:
Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files
Ability to prioritize work including active data center service and projects in flight
Knowledge of Layer2 and 3 network concepts
Desire to learn and take ownership of personal development
Passion for educating others and improving our team capabilities
The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail
The ability to perform physical activities including walking, lifting, and climbing a ladder
We'd love to see:
Desire to lead people, projects and problem investigation
Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling
Hands-on experience replacing server and network hardware
Familiarity with reporting tools including Grafana and Splunk
Awareness and some exposure to programming or scripting
Networking experience with sound knowledge of Cisco IOS and JunOS
Field Support Engineer
Network administrator job in Paramus, NJ
Field Support Engineer / Nexthink Systems Analyst (Onsite)
Full-Time Employment with CLIENT
Work Type: 100% Onsite
A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively.
Key Responsibilities:
Field Support (50%):
• Provide onsite support for desktops, laptops, peripherals, and mobile devices.
• Perform break/fix repairs, imaging, device deployments, and refresh cycles.
• Troubleshoot OS, software, VPN, and network connectivity issues.
• Support printers, AV, conference rooms, and other onsite systems.
• Maintain accurate documentation and asset inventory.
Nexthink / Systems Analyst (50%):
• Configure Nexthink dashboards, alerts, and investigations.
• Analyse endpoint performance and user experience data.
• Identify trends and recommend proactive improvements.
• Create reports and automate monitoring insights where possible.
• Assist with incident correlation and digital experience optimization.
Required Skills:
• 3-5+ years of desktop / field support experience.
• Strong hands-on troubleshooting across Windows/mac OS.
• Experience with Nexthink (configuration, analysis, dashboards, or investigations).
• Familiarity with ServiceNow or similar ticketing tools.
• Excellent communication and customer service mindset.
• Ability to handle physical hardware tasks.
Preferred Qualifications:
• Nexthink certifications.
• PowerShell/Python scripting exposure.
• Enterprise or multi-site support experience.
System Engineer 2
Network administrator job in Valhalla, NY
The Systems Engineer Level 2 (SE2) position is a highly motivated team player with excellent interpersonal skills. The SE2 position is exempt and will work onsite 5 days per week at our client location in Valhalla, NY. You will work on requests for technical support by telephone, email, or Chat and troubleshoot diverse issues with workstations, peripherals, industry line of business applications, and server infrastructures. End-user and team member support is the overall expectation of this role. Interacting with vendor support contacts to identify and resolve issues on various computing equipment is part of this role.
RESPONSIBILITIES
Troubleshoot and resolve desktop, server, and line of business application incidents
Complete move/add/changes of client workstations/servers
Resolve escalated issues from the L1 team members
Train and guide clients in software and hardware usage
Collaborate with other departments to solve complex issues
Tasks assigned by leadership
Keep an eye on expiration of any software and hardware for your customer and recommend replacements
Travel to local customer sites to preform onsite work when needed
SKILLS REQUIRED
Basic understanding of Active Directory OU Structure; ability to create security groups and apply NTFS permissions
Basic understanding of Managed Backup software(s) and file restoration; perform a virtual disk restore
Basic understanding of namespace and DFS replication; ability to identify replicated folders and namespace servers
Ability to identify when an issue is DNS related; ability to check DHCP for correct settings (Gateway/DNS servers), identify DHCP device, and understand A Records, CNAME, and MX records
Basic understanding of folder inherence; ability to create and modify file permissions, and identify and perform basic troubleshooting
Ability to identify and troubleshoot InTune issue; modify existing InTune policies
Exchange/Office 365
Understand mail flow from sender to recipient
Update/change Send & Receive Connectors
Legal Hold/eDiscovery/Compliance
Creating new Transport rules
Ability to install a network printer on the server and perform advanced diagnostics, as well as scan to email setup and scan to folder setup
Experience with Network Printing including how to add a printer to Print Management, and troubleshoot existing printer GPOs and driver issues
Understanding of RDGateway setup on the server; troubleshooting server-side issues; publish RemoteApp
Basic understanding of network routing including the difference between dynamic & static routing
Overall understanding of basic server components, knowledge of RAID, ability to identify and utilize iDRAC and Dell OMSA
Experience with spam filtering: set up encryption filters, and understand mail flow and how it relates to spam filtering as well as how to whitelist/blacklist Company-wide
SQL knowledge
RBL checks, contacting vendors to fix
Basic knowledge of SQL services, servers, and different SQL applications
Ability to troubleshoot SQL Server service issues
Troubleshoot ODBC and determine if issues are server or client-side
Basic understanding of SAN technology and ability to patch
Be able to check NAS functions
Perform file-sharing operations
Basic knowledge of iSCSI/FibreChannel
Modify current scripts
Office Deployment Tool
File share/SharePoint
Basic understanding of folder inherence
Ability to create and modify file permissions
Ability to identify and perform basic troubleshooting
Create/Manage SharePoint sites
JOB REQUIRMENTS
High School diploma
Minimum of 4 years of work experience in a Help Desk role
CompTIA A+/Network+ or equivalent experience
Own and maintain a personal vehicle for onsite travel, when needed
Complete Technical understanding and expertise in the following:
Windows Desktop
DNS functionality
Mail flow diagnostics
VPN support
File server support
RDS environment support
Active Directory support
Solid customer service, communication, and organizational skills
Ability to work under tight deadlines and shifting priorities
Occasionally work past scheduled work hours to complete work tasks
Including occasional nights and weekend work as needed
Participate in a rotating on-call schedule
Reliable and punctual
MCSA certification is a plus
Network (Sophos, SonicWALL, Cisco) certifications are a plus
Apple OSX knowledge is a plus
WHY ANATOMY IT?
Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We believe in putting our customers first, empowering our people to drive growth, being technologically innovative, simplifying the complex, delivering results to our commitments with a sense of urgency while embracing diversity, equity, and inclusion.
THE COMPANY
Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 19,000 providers and healthcare staff nationwide, including ASCs, physician groups and hospitals.
BENEFITS
We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member.
EQUAL OPPORTUNITY EMPLOYER
We are proud to be an equal opportunity employer - and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Windows Systems Network Engineer
Network administrator job in Fort Lee, NJ
About Company : A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us :
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt.
Hi,
Greetings from Avance,
Hope you are doing great!
We have an urgent requirement related to your profile with one of our client for Windows Systems Network Engineer at Multiple locations. If you are interested and available for the following position then please send your updated resume immediately.
In case you are not looking for a change right now, then I request you to pass this opportunity to your friends or colleagues, who are suitable and interested. There is an opportunity to earn a referral reward of $1000.
Job Title:Windows Systems Network Engineer
Location:Multiple locations
Duration:Full Time/Permanent
Job Description:
What You'll Be Doing
· You will perform administration and maintenance of Microsoft AD Servers, Office 365, IIS Server, FTP Server, Web Apps, alerting and monitoring system, VM Environments and other Microsoft Windows based Services.
· You will perform daily system monitoring, verifying the integrity and availability of all applications, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
· You will perform regular security monitoring to identify any possible intrusions.
· You will provide Tier II/other support per request from various constituencies.
Investigate and troubleshoot issues, coordinate and communicate with impacted constituencies.
· You will engineer Admin-related solutions for various project and operational needs.
· You will perform on-going performance tuning and resource optimization as required.
· You will research, recommending and implementing automation for various system administration tasks.
· You will contribute, develop and maintain installation and configuration procedures, system standards, security standards and PCI related operational standards. · You will perform periodic reporting and support capacity planning.
· You will support application releases and code drops.
· You will work the day shift and need to work off hours for maintenance etc…, when needed.
Company:
A Global IT consulting firm with several large customer engagements across Europe and US. It provides strategic business consulting, technology, engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Exchange / Windows Admin
Network administrator job in Ridgefield Park, NJ
On-site 1 yr contract Pay Rate: $7.2k/mo DOE The Exchange Technology consultant is responsible for resolving and troubleshooting complex system and service issues. The Consultant role includes knowledge of operating: MS Exchange, Email Archiving, Active Directory, Windows servers, and DNS.
Job Description
Design, implement, document, test, troubleshoot and deploy IT system solutions related to Exchange (Exchange 2013/2016/2019)
Design and configure MS Exchange infrastructure to maintain a stable, secure and highly available Exchange email environment
Maintain, monitor, and configure DAG Databases, Replication, Backup & Restore, Free/Busy, Address Book Policies, Mail Flow, Exchange Certificate
Maintain and update Active Directory DNS
Deploy, and manage Microsoft Active Directory forests, Domains, and Active Directory Certificate Services
Configure and maintain Group Policy's
Troubleshoot Active Directory replication issues and logon issues.
Maintain and support Email archives for end users and compliance.
Export email archives as requested for compliance
Provide tier 3 End user support
Work with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
Maintain and develop documentation
Recommend, Design, and plan upgrades and improvements.
Patch Management
Monitor systems and respond to alerts quickly.
Report system issues quickly.
24x7 on call support.
Qualifications
Must Have:
8-10 years' experience as a System administrator and Active Directory\MS exchange engineer.
Experience in Planning, installation, configuration, and troubleshooting of Microsoft Exchange environments and Active Directory.
Experience with Email Archiving Systems, Barracuda Message archiver, Enterprise Vault, Exchange Native Archiving.
Advanced PowerShell scripting skills.
Ability to troubleshoot at an advanced and high level of end-to-end MS Exchange environments.
Experience with Windows Server 2012,2016,2019, and windows desktops.
Ability to use and implement monitoring tools, patch tools, and application management tools
Ability to recommend upgrades, refreshes, and improvements to system infrastructure.
Strong understanding of networking especially in relation to MS Exchange.
Good to Have:
Experience with Remote Desktop Server is a plus.
Strong Communication skills both verbal and written.
Ability to work in a team as well as independently.
Knowledge of change management process.
Experience with VMWare VCenter and ESXI
Experience with IDRAC.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Windows Systems Admin
Network administrator job in Stamford, CT
Windows Administrator Responsibilities
Provide back-end support for Windows Server and applications
Act as the primary Windows Administrator
Primary contact for hardware, software and application support
Support Active Directory, Group Policy Objects and MS-SQL Server
Provide technical support for staff and back-end system users
Work on PC builds and deployments
Provide PC, printer and copier support
PBX and voicemail administration
Maintain supplies for IT department
Troubleshoot errors
Monitor system performance
Support staff of about 2000 employees (< 20%)
Assist with projects focused on GPO's, automation and Windows upgrades
Implement projects
Windows Administrator Qualifications
3+ years of Windows Administration experience required
Microsoft Certified Professional (MCP) a plus
Active Directory, DNS, GPOs, SMB proficiency required
Proficiency with Windows Server 2008 and higher required
Proficiency with Windows 10 required
Proficiency with legacy Windows systems required
TCP/IP and Windows networking proficiency required
MS-SQL or MySQL proficiency required
PowerShell experience a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
Network Administrator
Network administrator job in White Plains, NY
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
We're rethinking emergency care from every angle-from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible-ensuring our hospitals and people have everything they need to help pets and their families.
VEG is a 2025 certified Great Place to Work.
THE JOB
At VEG, we find a way to say YES-so you can keep our people and pets connected. As a Network Administrator, you'll be at the center of VEG's expanding global footprint, supporting our hospitals, offices, and remote VEGgies worldwide. You'll help build and scale our network function, ensuring the infrastructure that powers emergency veterinary medicine is resilient, secure, and ready for anything. From maintaining hardware and software systems, to safeguarding data and recovering from disruptions, to jumping in hands-on when a switch fails, your work will keep VEG running at full speed.
WHAT YOU'LL DO
* Monitor, support, and maintain VEG's enterprise network and VoIP infrastructure to ensure 24/7 reliability across hospitals, offices, and remote teams.
* Monitor VEG communication platforms, keeping hospital communications seamless and accurate.
* Serve as a thought partner to internal teams on circuit design, provisioning, installation, and troubleshooting to maintain high-quality connectivity.
* Enforce network security and support disaster recovery and business continuity planning to safeguard critical operations.
* Troubleshoot and resolve network, telecom, and end-user issues-serving as a primary point of contact for hospital and corporate support needs.
* Assist in planning and implementing new technologies, system integrations, and hospital openings, documenting processes to ensure quality and consistency.
WHAT YOU NEED
* Strong understanding of network infrastructure, including LAN/WAN, routing, switching, DNS, DHCP, and TCP/IP protocols.
* Hands-on experience implementing, administering, and troubleshooting networking devices (e.g., access points, firewalls, routers, switches, controllers).
* Proficiency in monitoring performance, safeguarding systems through security measures, and resolving hardware/software/network issues.
* Ability to learn and adapt quickly to new technologies, with familiarity in cloud-based solutions and tools (Cisco Meraki experience highly preferred).
* Strong problem-solving skills with the ability to work independently and collaboratively across teams and levels.
* Comfortable supporting onsite technology needs, including moving or installing equipment up to 50 lbs.
HOW WE INVEST IN YOU
* Competitive Compensation Including ($90,000 - $110,000) + benefits.
* Comprehensive health and wellness benefits, and access to free therapy or counseling
* Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
* Unlimited PTO to use for vacation or sick days - however you need it!
* Generous referral rewards, so our awesome people can bring in more awesome people.
* And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!
* Company laptop and a monthly cell phone reimbursement
BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ
Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results-all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.
DEI
At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
Network Administrator
Network administrator job in Stamford, CT
Akkodis is seeking a Network Administrator for a Contract with a client in Stamford, CT. Responsible for managing Microsoft Intune configurations and Windows AutoPilot deployments, ensuring secure and efficient device provisioning. Rate Range: $41/hour to $49/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Network Administrator job responsibilities include:
* Install, configure, and maintain network hardware, software, and related infrastructure.
* Monitor network performance and troubleshoot connectivity issues to ensure minimal downtime.
* Implement and manage network security measures, including firewalls, VPNs, and access controls.
* Perform regular system updates, backups, and patch management for reliability and compliance.
* Document network configurations and maintain accurate records for audits and troubleshooting.
* Provide technical support and collaborate with IT teams on infrastructure projects and upgrades.
Required Qualifications:
* Bachelor's degree in computer science, Information Technology, or a related field.
* Minimum 3-5 years of experience in network administration and support.
* Strong knowledge of network protocols, firewalls, VPNs, and security best practices.
* Hands-on experience with network monitoring tools, troubleshooting, and managing Windows/Linux server environments.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ***************************.
Pay Details: $41.00 to $49.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *************************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
* The California Fair Chance Act
* Los Angeles City Fair Chance Ordinance
* Los Angeles County Fair Chance Ordinance for Employers
* San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Easy ApplyIT Systems Administrator
Network administrator job in Hackensack, NJ
Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply.
Our client offers:
A collaborative and dynamic work environment
A comprehensive benefits package
Opportunities for professional growth and development
Key Responsibilities:
Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance.
Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements.
Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking.
Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations.
Technical Essentials:
Experience with Entra (nee Azure) AD and Microsoft 365.
Familiarity with Cisco switches and firewalls.
Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security.
Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements.
Knowledge of IT service management frameworks and practices.
Nice to Have:
Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…)
Knowledge of VMware environment
Experience with Mac desktop support
Familiarity with scripting languages, preferably PowerShell
Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)
Server & Network Administrator - Bilingual (English/Korean)
Network administrator job in Ridgefield Park, NJ
For More Open Positions Visit us at:
**********************************
Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
The Server and Network Administrator works closely with the customers, developers, and application operators and is responsible for creating direction, planning, implementing, and managing servers and networks to facilitate and support the application developers and maintenance personnel. Provide guidance and mentorship to the development and operations teams, offering a high level of support and best practice knowledge to application administrators and developers. The Server and Network Administrator is responsible for ensuring high levels of uptime and availability, and in addition, evaluates and advises on all technology components, such as software and hardware capabilities for servers, networks, systems, and applications.
Responsibilities:
Lead the integration of various complex enterprise-level servers and networks
Manage and administer servers and networks to ensure system integrity
Plan, design, and implement identified special technology projects
Installing, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systems
Oversee the evaluation of system and network performance and recommend improvements
Coordinate the troubleshooting and support calls with internal software engineers and application operators
Manage the preparation of technical and functional documentation for required systems
Implement all servers and network hardware, and system-related security patches and OS upgrades when it is needed
Apply the configurations and security patches to all network devices, such as the routers, firewalls, and switches
Coordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systems
Perform root cause analysis of complex server system problems and provide corrective action
Proactively monitor backups and server logs
Work through alerts raised by alert software for proactive fixing
Work with a change control policy on any changes
Compile daily, weekly, and monthly reports for the corresponding team leader
Execute duties in accordance with ITIL framework guidelines
Participate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested
Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans
Make recommendations to the team leader for improving systems and processes
Stay abreast of the latest technology and work with the team leader on potential upgrades
Perform and support other tasks as identified by the Technology Manager
Salary: $65,000 - $68,000/yr. (D.O.E)
Qualifications
Bachelor's degree in computer science, engineering, or a related field
No limitation to work in the United States without a visa sponsorship
5+ years of server & network admin experience
Extensive knowledge and hands-on experience in Windows, Linux, and UNIX operating systems
Extensive knowledge and hands-on experience in managing servers and networks in cloud and virtual machine environments
Strong knowledge of network hardware and software (routers, switches, firewalls, VPNs, VDI, MPLS)
Proficiency in network monitoring tools and troubleshooting methodologies
Understanding of network security best practices
Excellent problem-solving and analytical skills
Familiarity with different types of networks, including LANs, WANs, VPN, MPLS, VDI, and cloud-based systems
Solid knowledge of performance Improvement best practices
Willingness to build professional relationships with staff and customers
Professional certification, such as CISSP, CCNA, or CCNP
Excellent communication, motivational, and interpersonal skills
Prefer a Korean English bilingual, but not mandatory
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Server & Network Administrator - Bilingual (English/Korean)
Network administrator job in Ridgefield Park, NJ
For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
The Server and Network Administrator works closely with the customers, developers, and application operators and is responsible for creating direction, planning, implementing, and managing servers and networks to facilitate and support the application developers and maintenance personnel. Provide guidance and mentorship to the development and operations teams, offering a high level of support and best practice knowledge to application administrators and developers. The Server and Network Administrator is responsible for ensuring high levels of uptime and availability, and in addition, evaluates and advises on all technology components, such as software and hardware capabilities for servers, networks, systems, and applications.
Responsibilities:
Lead the integration of various complex enterprise-level servers and networks
Manage and administer servers and networks to ensure system integrity
Plan, design, and implement identified special technology projects
Installing, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systems
Oversee the evaluation of system and network performance and recommend improvements
Coordinate the troubleshooting and support calls with internal software engineers and application operators
Manage the preparation of technical and functional documentation for required systems
Implement all servers and network hardware, and system-related security patches and OS upgrades when it is needed
Apply the configurations and security patches to all network devices, such as the routers, firewalls, and switches
Coordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systems
Perform root cause analysis of complex server system problems and provide corrective action
Proactively monitor backups and server logs
Work through alerts raised by alert software for proactive fixing
Work with a change control policy on any changes
Compile daily, weekly, and monthly reports for the corresponding team leader
Execute duties in accordance with ITIL framework guidelines
Participate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested
Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans
Make recommendations to the team leader for improving systems and processes
Stay abreast of the latest technology and work with the team leader on potential upgrades
Perform and support other tasks as identified by the Technology Manager
Salary: $65,000 - $68,000/yr. (D.O.E)
Qualifications
Bachelor's degree in computer science, engineering, or a related field
No limitation to work in the United States without a visa sponsorship
5+ years of server & network admin experience
Extensive knowledge and hands-on experience in Windows, Linux, and UNIX operating systems
Extensive knowledge and hands-on experience in managing servers and networks in cloud and virtual machine environments
Strong knowledge of network hardware and software (routers, switches, firewalls, VPNs, VDI, MPLS)
Proficiency in network monitoring tools and troubleshooting methodologies
Understanding of network security best practices
Excellent problem-solving and analytical skills
Familiarity with different types of networks, including LANs, WANs, VPN, MPLS, VDI, and cloud-based systems
Solid knowledge of performance Improvement best practices
Willingness to build professional relationships with staff and customers
Professional certification, such as CISSP, CCNA, or CCNP
Excellent communication, motivational, and interpersonal skills
Prefer a Korean English bilingual, but not mandatory
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Network Administrator
Network administrator job in Hoboken, NJ
Division: Operations Department: IT Reports to: COO About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. QCi products are designed to operate at room temperature and low power at an affordable cost. The Company's portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications.
Position Description
QCi is expanding its IT operations team and seeks a skilled System and Network
Administrator to handle endpoint support (MacOS, Windows, Linux), manage Google
Workspace/Microsoft 365 environments, design/deploy networking and AWS
infrastructure, implement security measures including firewalls, endpoint
security software, and vulnerability patching, and assist product development
with secure customer access to our products.
Duties and Responsibilities
System, Network and Cloud Administrator
* Provide technical support to all QCi employees across a range of technologies including:
* Endpoint Operating System help (MacOS, Windows, Linux)
* Email, Messaging, Authentication and popular 3rd party applications
* Be the primary liaison with our laptop support vendor who provide 24x7 employee device support and logistics
* Work with our team in supporting Google Workspace and Microsoft 365 Environments
* Design, procure and deploy QCi networking infrastructure for office, lab and other facilities
* Purchase, deploy, and monitor all network perimeter devices such as firewalls and analogous AWS infrastructure
* Monitor and manage our AWS activity
* Implement and test disaster recovery scenarios for key QCi systems (gitlab, NAS, software applications, etc)
Security Administration
* Specify, acquire and deploy perimeter security measures for office and AWS cloud (firewalls, api endpoints, etc)
* Incident management and response
* Monitor for known vulnerabilities and patch QCi systems in a timely manner
Support QCi Product Development
* Devise solutions to deploy secure solutions for customer access to QCi DIRAC, qRNG and other devices
* Work with QCi software and hardware teams, assist with product security hardening at the design and testing phases
* Support, manage, update source code repository manage systems in NJ and AWS (GitLab)
* Work with Sales when requested to respond to customer queries relating to security and compliance questions
* Support our Web team with their requirements in deploying customer facing web pages
Required Skills and Experience
Education and Experience
* Bachelor's or Master's degree in computer science or related field preferred but not required
* 5+ years in IT or related field
Technical and Professional Expertise
* Cybersecurity, Network Administration, Dev Ops, and Cloud/ System Administration or any combination of these skills is strongly preferred.
Skills
* Linux and Windows System Administration
* Ability to manage existing AWS environments, EC2 instances and user administration
* Experience with modern devops infrastructure, tools and processes (git, gitlab, CI/CD)
* Backup and Recovery, Disaster Recovery Planning and testing experience
* Familiarity with SOC-2, CIS, SOX and other Compliance Frameworks
* LAN and WAN Networking experience. Layer 2 Switches, Firewalls, VLANs, cable management and troubleshooting skills.
* Multi-protocol NAS filer experience (SMB, NFS and S3)
* Management experience with DNS, Registrar Interactions, Email/SMTP and other core Internet systems
* Authentication, VPNs, Identity Providers, and Certificate Management
* Experience installing and supporting 3rd party applications
* Ability to work well with our technical and business staff
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.
Network Smart Hands Supervisor
Network administrator job in Yonkers, NY
**Req ID:** 332458 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Smart Hands Supervisor to join our team in Yonkers, New York (US-NY), United States (US).
The Smart Hands Supervisor is responsible for the supervision, training, and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365 hospital environment. This role ensures efficient dispatch and execution of field service requests via ServiceNow, monitors service quality and SLA adherence and drives continuous improvement initiatives. The supervisor manages on-site resources and workload distribution, sets performance objectives, conducts evaluations, and maintains compliance with hospital protocols. Additionally, this position provides cross-coverage for the Smart Hands Dispatcher and the Infrastructure & IDF Supervisor as needed, making flexibility, operational awareness, and leadership critical to success.
_**This role requires working onsite daily at our client's facility and requires employee to be fully COVID and flu vaccinated on or before start date, to the extent required by applicable law._
Only candidates local to Yonkers, NY will be considered for this role.
**Key Responsibilities**
+ Team Supervision & Leadership
+ Provide day-to-day supervision for 15 field technicians delivering Smart Hands support across multiple sites.
+ Oversee training, onboarding, skills development, and coaching aligned to team goals and technical requirements.
+ Set clear performance objectives, conduct staff evaluations, and manage performance improvement plans as needed.
+ Develop and manage working and on-call rosters, ensuring adequate coverage at all times including holidays and after-hours.
+ Foster a culture of accountability, safety, and professionalism within the team.Operational Dispatch & Workflow Coordination
+ Oversee ticket dispatch, field technician assignments, and task prioritization using ServiceNow.
+ Coordinate with NOC, network engineering, and project teams to align field activities with technical directives.
+ Track work orders in real time, adjust assignments based on urgency or technician availability, and ensure timely completion.
+ Backfill Dispatcher role when needed, managing ticket queues and communications with stakeholders
+ ServiceNow & SLA Oversight
+ Monitor ticket accuracy, SLA compliance, and closure metrics within ServiceNow.
+ Conduct periodic audits and reporting to identify trends, gaps, and workflow improvements.
+ Escalate critical issues and coordinate with leadership or external vendors for urgent resolution
+ Cross-Coverage & Support
+ Serve as backup to the Infrastructure & IDF Supervisor, supporting 800+ IT closets and modular infrastructure tasks as needed
+ Reporting & Communication
+ Generate and distribute daily/weekly/monthly activity and performance reports.
+ Provide operational insights to leadership, including staffing needs, training gaps, and incident trends.
+ Act as a liaison between Smart Hands, Facilities, NOC, Engineering, and other stakeholder teams.
**Basic Requirements**
+ 2+ years of experience managing or supervising technical field service teams (hospital environment preferred).
+ 4+ years of hands-on experience with network infrastructure, structured cabling, or data center operations.
**Additional Skills & Certifications**
+ Demonstrated ability to coach, mentor, and evaluate technical staff performance.
+ Familiarity with managing shift schedules, on-call rotations, and emergency response planning.
+ Experience with ticketing/reporting systems; ServiceNow experience strongly preferred.
+ Strong organizational, conflict resolution, and multitasking skills.
+ Ability to lift 50 lbs., work on ladders, and operate in physically demanding environments.
+ Reliable transportation and a clean, insurable driving record.
+ COVID-19 and flu vaccination (required for access to clinical facilities)
+ CompTIA A+, Network+, or Cisco CCNA.
+ Experience using cable testers, fiber/copper diagnostic tools, or environmental monitors.
+ Strong proficiency in Microsoft Excel, Word, PowerPoint.
+ Skilled in creating reports, dashboards, or operational performance summaries.
+ Ability to communicate clearly across technical and non-technical teams.
+ Visio or AutoCAD knowledge a plus for layout documentation.
_Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $89,000 - $110,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance._
_This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits._
\#INDICS
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (*************************
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
Easy ApplyNetwork Support Engineer
Network administrator job in Lyndhurst, NJ
Applicants must be U.S. citizens or permanent residents. Sponsorship is not available.
I'm looking for a talented Network Support Engineer with 5+ years of experience working on Linux systems (Red Hat or similar). This role is in Lyndhurst, NJ, and requires someone who thrives on solving complex technical issues while collaborating closely with engineering teams.
What You'll Do:
Troubleshoot day-to-day issues on production platforms.
Apply fixes and updates to systems.
Write MOPs (Method of Procedure) for changes to production environments.
Participate in meetings with customer engineering teams to discuss technical requirements and open issues.
Report bugs and gather/analyze logs and traces for development teams.
Attend maintenance windows to upgrade or patch production platforms.
Required Skills:
Strong Linux knowledge (Red Hat preferred)
Networking fundamentals
SIP knowledge
Ability to analyze Wireshark traces
Comfortable gathering and analyzing logs from Linux CLI
Strong communication skills
Proficiency with Office products
Nice-to-Have Skills:
Linux scripting
Basic PHP knowledge
Understanding of Diameter protocol
VMware vSphere experience
Basic Cisco IOS knowledge
Why This Role is Exciting:
You'll be working directly with customer engineering teams to solve real-world problems on production platforms. This is a hands-on role that combines Linux, networking, and SIP troubleshooting, offering a dynamic, collaborative environment for someone who enjoys tackling challenges and improving processes.
Work Authorization:
Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.