Network administrator jobs in Cornelius, NC

Gardner-Webb University is seeking to hire a Network and Infrastructure Administrator. Please review the details below for position responsibilities, qualifications and application instructions. The Network & Infrastructure Administrator is responsible for the design, deployment, security, and maintenance of the university's wired and wireless network infrastructure. This role ensures high availability, performance, and security across LAN/WLAN environments, including enterprise wireless (Aruba/HPE), firewall systems (Fortinet), and secure access technologies. The position provides expert level support, manages vendor relationships, leads infrastructure projects, and supports identity and access management initiatives (IDAM). Will also help support virtualization and computing infrastructure and other duties assigned by their supervisor. Key Responsibilities Network Infrastructure · Deploy, configure, and maintain Aruba/HPE wired and wireless network infrastructure, including access points, controllers, and switches. · Monitor and optimize LAN/WLAN performance using network monitoring tools and diagnostics. · Manage Internet connectivity and bandwidth utilization through traffic shaping and monitoring. · Maintain fiber optic backbone and structured cabling documentation. Network Security & Firewall Administration · Configure and maintain Fortinet firewalls (FortiGate), including security policies, firmware updates, and intrusion prevention features. · Manage VPN access and remote connectivity solutions with a focus on secure identity-based access. · Implement and maintain network segmentation and access controls. Identity & Access Management (IDAM) · Support and help administer identity and access systems, ensuring secure authentication and authorization for users across network services. · Collaborate with the security and systems teams to ensure integration of IDAM with firewalls, VPN, and wireless infrastructure. Technical Leadership & Support · Provide Tier 3 technical support for networking issues escalated by IT support staff. · Lead network-related projects including upgrades, new deployments, and infrastructure enhancements. · Create and maintain detailed network documentation including configurations, diagrams, and standard operating procedures. Vendor & Project Management · Evaluate vendor proposals and participate in contract negotiations for networking and security hardware/software. · Coordinate with external providers for Internet service and infrastructure support agreements. · Monitor service-level performance and enforce technical standards with vendors and contractors. Required Qualifications · Associate degree in Information Systems, Computer Science, or a related field; or equivalent professional experience. · 3+ years of hands-on experience with enterprise networking. · Experience configuring and managing firewalls. · Familiarity with identity and access management systems (e.g., RADIUS, SAML, MFA integration). · Solid understanding of IP networking, VLANs, DHCP, DNS, and routing protocols. · Experience performing site surveys and managing wireless deployments. · Ability to document systems, create diagrams, and communicate technical information clearly. · Familiarity with Load Balancers, virtualization infrastructure, and scripting techniques. Preferred Qualifications · Bachelor's degree in Information Systems, Computer Science, or a related field; or equivalent professional experience. · Aruba wireless knowledge/certifications. · Fortinet NSE certifications (NSE 4 or above). · Experience with monitoring tools such as PRTG, SolarWinds, or similar SIEM systems. · Familiarity with hybrid cloud networking or VPN technologies (e.g., Azure, AWS) Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission. Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.

Corvid Technologies is seeking a highly motivated, energetic Windows System Administrator to join our team supporting the brightest engineers in the industry. Main responsibilities: Monitor CISA alerts and maintain awareness of current critical endpoint vulnerabilities, addressing them using ManageEngine's patch management system or following suggested mitigation procedures to minimize company impact Package third party and internal company software for deployment with patch management Approve 3rd party application updates on a weekly basis after testing on non-critical endpoints Create inventory reports and alerts using ManageEngine's patch management system or PowerShell Monitor and troubleshoot wide scale endpoint issues in terms of updates, software, drivers, including problems relating to YubiKey 2FA logins, blue screens, high CPU utilization, reboot loops etc. Explore and test latest windows feature/OS upgrades before wide scale deployment Create custom solutions to wide scale deployments or security mitigations when none are available Upgrade patch management and ticketing system servers following best security practices Provide laptop and desktop support for on and off-site users running Windows 10 and Enterprise Linux 7/8 Provide exceptional customer service and support via phone, email and in person Resolve issues including but not limited to hardware failures, operating system errors, software compatibility issues, and network connectivity Identify and escalate complex problem reports or service requests to next tier of support as appropriate Work with other team members to ensure the timely completion of complex issues Maintain awareness of new and emerging technologies and products in the field Qualifications: US Citizenship and ability to obtain a Security clearance required Bachelor's degree in Computer Science or related field Knowledge of at least 1 scripting language or ability to learn within 6 months of hiring Experience using, managing, and troubleshooting Microsoft Group Policy Management Experience with Microsoft Active Directory including user, group and certificate management General experience in end-user support and maintenance of PC hardware and software in a Windows environment Must have experience working with a help ticketing system Must be organized, have attention to detail, and be able to prioritize and multitask effectively Ability to work under pressure Strong working knowledge of Windows 10 operating system Proficiency with both using and maintaining Office 365 suites Firm understanding and experience with general TCP/IP connectivity issues in a LAN/WAN/VPN/Internet environment Ability to work with end users with varying levels of technical experience. Excellent decision making and problem-solving skills Excellent oral and written communication skills, fluent in English Ability to work independently with general supervision Why Corvid: Founded in 2004, we are a group of over 300 engineers and scientists, about 3/4 with master' degrees or Ph.D.'s, that provide end-to-end solutions including concept development, design and optimization, prototype build, test and manufacture. We leverage the predictive capability of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena. The results are complex engineering solutions for a variety of applications; aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market. We value our people and offer employees a broad range of benefits. Benefits for full-time employees include: Paid gym memberships Flexible schedules Blue Cross Blue Shield insurance including Medical, Dental and Vision 401k match up to 6% Three weeks starting PTO; increasing with tenure Continued education and training opportunities Uncapped incentive opportunities All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Job Type: Full-time

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

IT Administrator Job Title: IT Administrator Employment Type: Full-Time, Exempt Minimum Experience: 3 Years Position Summary: The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments. Essential Functions: Installation, and maintenance of VMWare ESX servers. Creation, maintenance, and replacement of Windows virtual machines. Creation and maintenance of AWS environments. Maintenance of network hardware such as firewalls and switches. Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates. Administration of Windows Server, including Active Directory. Administration of virus detection / malware prevention products. Installation, configuration and maintenance of SQL Server. AWS resource management. Monitoring of systems and capacities utilizing a variety of tools. Office 365 administration. Create and maintain documentation on new and existing processes and procedures. Actively participate in periodic DRP / BCP planning and testing. Preferred Talents / Skills: Mindful at all times of the concepts of security and availability. Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings. Self-starter and comfortable taking initiative to complete new tasks. Ability to work on multiple projects simultaneously and prioritize appropriately. Proven ability to work independently in an unstructured and dynamic environment under time constraints. Professional written and oral communication skills. Prior experience creating and maintaining administrative scripts is a plus. Qualifications: 3+ years of proven data center IT experience. About Infovisa Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.

Job Description IT Administrator Job Title: IT Administrator Employment Type: Full-Time, Exempt Minimum Experience: 3 Years The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments. Essential Functions: Installation, and maintenance of VMWare ESX servers. Creation, maintenance, and replacement of Windows virtual machines. Creation and maintenance of AWS environments. Maintenance of network hardware such as firewalls and switches. Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates. Administration of Windows Server, including Active Directory. Administration of virus detection / malware prevention products. Installation, configuration and maintenance of SQL Server. AWS resource management. Monitoring of systems and capacities utilizing a variety of tools. Office 365 administration. Create and maintain documentation on new and existing processes and procedures. Actively participate in periodic DRP / BCP planning and testing. Preferred Talents / Skills: Mindful at all times of the concepts of security and availability. Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings. Self-starter and comfortable taking initiative to complete new tasks. Ability to work on multiple projects simultaneously and prioritize appropriately. Proven ability to work independently in an unstructured and dynamic environment under time constraints. Professional written and oral communication skills. Prior experience creating and maintaining administrative scripts is a plus. Qualifications: 3+ years of proven data center IT experience. About Infovisa Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC. Powered by JazzHR 7U8PrmtHio

Job Description We are seeking a highly skilled and motivated Network Administrator to join our IT team. In this role, you will be responsible for managing and optimizing our network infrastructure to ensure reliable, secure, and efficient operation. The ideal candidate will have a strong background in network administration, excellent problem-solving skills, and the ability to work effectively in a dynamic environment. The Network Administrator will report to the Digital Technology Manager. The position requires a full-time work week spent in the office. Normal hours are Monday through Thursday 7:00am-4:30pm and Friday 7:00am - 12:00pm. (Must be flexible to work additional hours as needed based on project requirements and deadlines.) Key Responsibilities Network Operations: Administer and maintain network systems including routers, switches, firewalls, and wireless access points to ensure high performance and reliability. Configuration and Installation: Install, configure, and upgrade network hardware and software as needed. Implement network solutions to meet organizational requirements. Monitoring and Troubleshooting: Continuously monitor network performance, diagnose, and resolve network issues to minimize downtime and optimize performance. Security Management: Implement and enforce network security measures, including firewalls, intrusion detection/prevention systems, and access control protocols to protect against threats. Documentation: Create and maintain detailed documentation for network configurations, changes, and procedures. Ensure accurate records of network inventory and performance metrics. Support and Training: Provide 2nd and 3rd level support for network-related issues. Offer technical support and guidance to end-users and IT staff as needed. Collaboration: Work closely with other IT professionals and vendors to resolve complex network issues, plan and implement upgrades, and enhance network capabilities. Backup & Recovery: Oversee and manage the company's backup infrastructure, ensuring data replication, recovery, and retention processes are executed flawlessly. Sharepoint oversight: Administer and maintain SharePoint, including user permissions and content management. Compliance: Ensure network operations comply with organizational policies and industry best practices. Technical Skills Required Experience with VMWare vCenter virtualization Microsoft Exchange, Microsoft AD, Microsoft SQL Server Veeam Backup and Replication Cybersecurity Access Control and Video Surveillance HP Nimble Storage Technologies Scripting Skills TCP/IP Proficiency Office 365 Management Cisco Meraki Switches and Access Points VoIP Telephony Experience with DNS and DHCP configurations. NIST-171 and CMMC knowledge highly advantageous. Skills and Qualifications Required Bachelor's degree in Computer Science, Information Technology, or a related field preferred. A minimum of 5 years of network administration experience Excellent troubleshooting and problem-solving skills Ability to work in fast-paced, constantly changing environment Detailed, and results-oriented Active Secret Clearance preferred but not required. Must be able to verify U.S. Person Status as defined by International Traffic in Arms Regulations (ITAR). Ability to obtain security clearance if deemed necessary for position. Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 30 pounds at times. Must be able to access and navigate each department at the organization's facilities. Benefits 401(k) with employer match Dental Insurance Disability Insurance Health Insurance Vision Insurance Paid Parental and Maternity Leave Life Insurance Paid Time Off - 120 hours per year to start (prorated in first year of employment) Continuing Education Annual Year End Paid Holiday Closure Classification Position is full-time, Exempt MSI Defense Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Are you ready to uncover the "needle in the haystack of needles"? Parsons is seeking a skilled Network Targeting Analyst to join our team! In this role, you'll work with development teams and mission owners to identify and interpret critical data that drives mission success. Your expertise in networks, telecommunications systems, and protocols will be essential in delivering actionable insights to stakeholders. This is your opportunity to work on cutting-edge technologies, analyze complex datasets, and contribute to impactful projects that make a difference. What You'll Be Doing: As a Network Targeting Analyst, your key responsibilities will include: * Data Analysis: Leverage a wide variety of tools to pinpoint relevant information and provide timely feedback to stakeholders to ensure mission success. * Large Dataset Management: Work with large datasets, selecting the appropriate tools to organize and analyze data effectively. * Packet and Binary Data Analysis: Analyze packet data and binary data to extract valuable information. * Stakeholder Interaction: Collaborate daily with customers, developers, and other project stakeholders to ensure alignment and success. * Reverse Engineering: Perform reverse engineering, protocol reverse engineering, and device/network fingerprinting to uncover critical insights. Required Skills: To succeed in this role, you will need: * Education: Bachelor of Science in engineering, scientific, or technical discipline and a minimum of 5 years of professional experience (additional years of experience will be considered in lieu of degree) * Clearance: Active Top Secret/SCI clearance with polygraph. * Must have a minimum of 3+ years of experience using Wireshark or similar network analysis tools. * Fundamental understanding of networks, routers, and protocols (e.g., Ethernet, TCP/IP). * Problem-Solving: Strong analytical skills to troubleshoot issues and optimize workflows. * Communication: Excellent communication and collaboration skills to work effectively in a team-oriented environment. Security Clearance Requirement: An active Top Secret SCI w/Polygraph security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $86,700.00 - $151,700.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Effectively communicate with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

General Definition of Work Performs complex, advanced technical and administrative work on the core technology infrastructure systems; plans, directs and designs the IT network while also managing the teams responsible for maintaining the network; does related work as required. Work is performed under the limited supervision of the Assistant Director of Information Technology. Supervision is exercised over assigned personnel. Essential Functions/Duties Ensures redundancy in the network and server availability, as well as a high functioning client machines.20%Supervises and coordinates the planning, procurement, implementation, operation, and maintenance of infrastructure network systems to align with the City's strategic goals and objectives.20%Assist with leading the ongoing development, testing, and execution of disaster recovery objectives and expectations.10%Ensures the data center environments are secure and ensures critical operations and data files network configuration files are backed up and stored off-site.5%Oversee team projects through the entire project life cycle from analysis, research, and design, configuration, testing/quality assurance, documentation, deployment, maintenance, and support.10%Determines action for any system problem, hardware problem, or usage problem whereby the integrity of the systems could be compromised.5%Review data center architecture and ensure it will support current system readiness service levels, disaster recovery requirements, compliance requirements, and future growth.5%Makes recommendations for major and/or minor improvements in effectiveness and efficiency that align with the City's strategic goals and objectives.5%Responsible for establishing strong partnerships with vendors and participating in agreement negotiations.5%Create an efficient work environment that is conducive to teamwork, collaboration, and encourages good communication between employees and management.5%Budget / Fiscal responsibility.5%Supervises, trains and mentors staff to enhance performance;5% Knowledge, Skills and Abilities Thorough technical knowledge of networking, server and client computing, as well as virtualization, firewalls, routers and more; Thorough knowledge of regulatory and security control requirements; Thorough knowledge of network security technologies and platforms; Through knowledge of network protocols and configurations; Through knowledge of data and voice networks; Exemplary communication skills to strategize, plan and collaborate with both higher and lower-level colleagues; Thorough knowledge of effective documentation methodologies and technical writing ability; Proven ability to plan, develop, implement and maintain the core infrastructure components; Demonstrate technical aptitude, analytical skills, organizational skills, problem identification and troubleshooting skills, Creativity and critical thinking skills; Establish and meet deadlines; Prioritize and manage multiple projects according to IT leadership. Education/Experience/Physical Demands/Special Requirements/Additional Information Education and Experience: Any combination of education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in information technology, or related field and considerable experience in the configuration and maintenance of highly complex core infrastructure systems. SPECIAL REQUIREMENTS: A valid driver's license is required. The physical activity of this position includes: Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal spoken word levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts. Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers. The physical requirements of this position: Office Environment Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Office environment work involves sitting most of the time. Jobs are categorized as office environment if walking and standing are required only occasionally and all other Office Environment Work criteria are met. The visual acuity requirements including color, depth perception and field of vision: The worker is required to have close visual acuity to perform one or more of the following: preparing and analyzing data and figures; accounting; computer terminal; extensive reading. The conditions the worker will be subject to in this position: None: The worker is not substantially exposed to adverse environmental conditions (such as in a typical office or administrative work environment). Drug screening and criminal background check required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable, and welcoming. We value diversity and promise to honor your experiences, perspective, and unique identity. The City of Gastonia is an Equal Opportunity Employer - M/F/H

Network Cost Quoting Specialist About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. And that's where you come in. This position is based at the Charlotte, NC office. Hybrid in Office 3 days a week Tuesday - Thursday The position is a unique opportunity to Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence. What you will be doing Review and respond to internal quote requests and provide competitive pricing for off-net services. Negotiate rates, terms, conditions, and SLAs with third-party providers to ensure compliance with policy and objectives. Assist with maintaining contracts, update rate cards, building lists and network maps, escalation lists, and other vendor information. Track and report on the performance and quality of off-net services. Develop and maintain strong relationships with third party providers fostering trust and collaboration. Research and evaluate new off-net opportunities and providers, expanding network coverage and capabilities. Responsible for invoice approvals including validation of billing to contracts, escalations/CPI, reconciliations, disputes, and wrongful billing. Maintain off-net inventory and contribute to optimization activities. Month-end accounting/financial responsibility for responsibilities to include accruals, variance analysis and presentation of results. Ad-hoc projects and requests as needed. What you will need Bachelor's degree in Business, Finance, Engineering or related experience. Minimum of five (5) years' experience in telecom cost analysis, carrier relations, pricing or procurement or equivalent experience. Strong knowledge of telecom products and services to include Ethernet, IP, Wavelengths and Dark Fiber. Excellent negotiation and communication skills, both written and verbal. Communicate effectively and influence internal resources and external stakeholders at all experience levels. Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible. Ability to think through project dependencies and complexities to find creative ways to solve potential problems. What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous Vacation schedule + paid Holiday schedule and Wellness/sick Time 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.

Job DescriptionSalary: Fiber Network Supervisor| Ripple Fiber We are looking for aFiber Network Supervisor to join our growing team. At Ripple Fiber, we deliver more than high-speed internet. Were creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join Americas most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role We are seeking a skilled and motivated Fiber Network Supervisor to lead the installation, maintenance, and repair of customer fiber-optic telecommunications systems. This role is critical to ensuring high-performance network infrastructure and exceptional service delivery. The ideal candidate will possess a strong blend of technical expertise, leadership capabilities, and strategic thinking. Responsibilities: Oversee fiber network upgrades, and repairs across customer sites. Manage field and support teams to ensure timely and cost-effective project completion. Monitor network performance and troubleshoot infrastructure issues to maintain optimal service levels. Collaborate with network engineers to design and implement scalable fiber solutions. Delegate work orders and assignments effectively to ensure operational efficiency. Communicate clearly with internal teams and external stakeholders. Analyze complex situations and make strategic decisions to support business goals. Qualifications: Proven experience in fiber-optic network installation and maintenance. Strong understanding of network infrastructure and performance monitoring tools. Excellent leadership, communication, and problem-solving skills. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Experience working with cross-functional teams and vendors. Preferred Skills: Certifications in fiber network technologies or telecommunications. Familiarity with industry standards and safety regulations. We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If youre passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

(Only Nearby Candidates Considered) Employment Type: W2 We are seeking a Network Engineer with subject matter expertise in DDI (DNS, DHCP, IPAM) to join our dynamic IT infrastructure team. The ideal candidate will play a key role in supporting and managing enterprise-level DDI systems, ensuring efficient and secure network operations across global regions. This role is crucial for delivering reliable network services and handling operational changes in a complex IT environment. Act as the DDI Subject Matter Expert, specifically with VitalQIP and BlueCat platforms. Manage and support global DNS, DHCP, and IP Address Management (IPAM) infrastructure. Oversee and implement DDI change requests, ensuring accuracy, compliance, and documentation. Operate and maintain network services across a multi-matrixed IT environment, ensuring high availability and scalability. Handle and fulfill service requests involving DHCP/DNS configurations and IP address assignments. Manage the QIP infrastructure globally, supporting different geographical regions in coordination with regional IT teams. Assist in troubleshooting network/DNS-related issues and provide Tier 2/3 support. Collaborate with cross-functional teams including network engineering, cybersecurity, and service delivery to support business continuity. Proven experience in Network Operations and Service Delivery roles. Strong hands-on experience with VitalQIP and/or BlueCat DDI systems. Deep understanding of DNS, DHCP, and IPAM fundamentals and best practices. Familiarity with change management processes in large-scale IT operations. Experience working in a global enterprise environment. Excellent troubleshooting, communication, and documentation skills. Preferred Skills: Certifications such as CCNA, CCNP, or relevant DDI vendor certifications. Scripting or automation knowledge (Python, PowerShell) for DDI operations is a plus.Notes: This role requires candidates who are local or willing to relocate to Charlotte, NC or Richmond, VA. Only W2 candidates will be considered. TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. 🚫 Third-party recruiters, please do not reach out for this role.

Qualifications: A Certificate or AAS Degree in electronics or a related discipline is required. Good experience with electronics & electro-mechanical troubleshooting. Extensive overnight travel will be required. Minimum of 3 years experience as a field service engineer Experience servicing medical lab analyzers or other medical instrumentation would be a plus. This job requires the individual to be fully vaccinated against COVID-19. Responsibilities: Will be involved with the installation, servicing, and preventive maintenance of the instrumentation. Establish a good customer relations foundation. Coordinates problem resolution within the Field Support Group Maintain car inventory, such as tools, trunk stock (parts), etc. Provides basic on-site training regarding the operation of company instrumentation. Required Citizenship / Work Permit / Visa Status US Citizen/Green Card Holder Must-Haves A Certificate or AAS Degree in electronics Good experience with electronics & electro-mechanical troubleshooting. Extensive overnight travel will be required. Minimum of 3 years experience as a field service engineer Experience servicing medical lab analyzers or other medical instrumentation would be a plus. This job requires the individual to be fully vaccinated against COVID-19.

Qualifications: A Certificate or AAS Degree in electronics or a related discipline is required. Good experience with electronics & electro-mechanical troubleshooting. Extensive overnight travel will be required. Minimum of 3 years experience as a field service engineer Experience servicing medical lab analyzers or other medical instrumentation would be a plus. This job requires the individual to be fully vaccinated against COVID-19. Responsibilities: Will be involved with the installation, servicing, and preventive maintenance of the instrumentation. Establish a good customer relations foundation. Coordinates problem resolution within the Field Support Group Maintain car inventory, such as tools, trunk stock (parts), etc. Provides basic on-site training regarding the operation of company instrumentation. A leading medical technology company specializes in innovative diagnostic solutions for healthcare providers.

Insight Global is looking for a Digital Operations Engineer for one our logistics clients. The Digital Operations Engineer's responsibilities for maintaining an infrastructure environment by designing, configuring, and installing infrastructure components and systems. The Digital Operations Engineer also updates and responds to trouble tickets in a timely manner to ensure company data communication, server, and storage environments are operating efficiently. The Digital Operations Engineer reports operational status by gathering and prioritizing informational metrics and managing projects. The Digital Operations Engineer participates in day-to-day design and operation of network server systems, email systems, web systems, gateways, load balancers, routers, switches, firewalls, and other networked devices company-wide. Works with SAN/NAS technology and enterprise back-up software solution in order to ensure data integrity and high availability providing system, process, and technical architectural direction on new and existing initiatives, projects, policies, and procedures. The Digital Operations Engineer also assists company operations by providing Level-2 support as efficiently as possible when required. Close collaboration with all company departments is a primary function of this role. To perform the role, the Digital Operations Engineer will have a broad understanding of business applications, networks, storage, and operating systems. Key Responsibilities: - Maintain an infrastructure environment by designing, configuring, and installing infrastructure components and systems. - Participate in the execution phases of all company projects and initiatives which enter the resource leverage pipeline. - Updates and responds to trouble tickets in a timely manner. - Lease with all areas of the organization to coordinate projects and initiatives. - Responsible to assist in enforcing technology standards for production related systems - Create and maintain an effective operational run book for various systems. - Reports network operational status by gathering and prioritizing information. - Experience with one or more public cloud providers. Preferably experience with Azure or AWS. - Working Knowledge of Infrastructure as Code (IaC). Preferably experience with Terraform. - Attend training and meetings as required to continuously develop skill sets. - Establish a professional working relationship with other team members and management staff - Carry a cell phone and respond to off hour emergencies within 30 minutes of being contacted. - Travel as required. (Usually 1x/month) Other duties as assigned We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's degree or Equivalent work experience - In-depth understanding of Operating Systems, Business Applications and data flow dependencies between applications - Must understand proper technology services following ITIL methodologies - 4 - 7+ years of information technology experience supporting enterprise class environments - Must be able to establish effective professional business relationships with all levels of management and throughout the TTX organization - Strong organization and communication skills - Identify and provide problem resolution for various trouble tickets and issues. - Must possess strong writing and documentation skills - Must be accustomed to responding quickly and in a controlled manner to emergencies. - Must have ability to perform network, server, and storage tuning to keep TTX Company infrastructure operating at a high rate of availability. - Skilled in troubleshooting issues in high pressure, business critical production environments. - Experience with one or more public cloud providers. Preferably experience with Azure or AWS. Working knowledge of Infrastructure as Code (IaC). Preferably experience with Terraform.

Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FIS Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0% As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS? About the role: You will be a Infrastructure MFT Engineer on the Level 2 team within the Infrastructure Services Engineering organization, including Scheduling and Transmissions. As part of this team, you will troubleshoot product issues, automate builds and migrations, provide support for issues outside of the norm with transmissions, and provide the care and feeding of all of our products. This position is involved in all facets of supporting the Managed File Transfer gateway (Secure Transport). They are responsible for ensuring that files from and for external parties (such as clients, vendors and third parties) are successfully received and transferred from and to our internal applications and teams. General Duties and Responsibilities Provides application software development services or technical support typically in a defined project. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, documents, implements and maintains software applications. Maintains, tests and integrates application components. Makes recommendations towards the development of new code or reuse of existing code Ensures system improvements are successfully implemented. Support multiple MFT environments of medium to high complexity with multiple concurrent users, ensuring confidentiality, integrity, and accessibility. Apply problem solving skills to analyze process problems as raised by the internal support team, determining whether potential process fixes are necessary. Designing, installing, configuring, and maintaining High Availability / Disaster Recovery solutions for all supported Applications. Performing capacity planning of multiple application environments, and provide recommendations to management to sustain organic business growth. Creating and maintaining custom scripts, tools, and reports that assist in the maintenance of the above tasks. Ability to Learn and adapt multiple application and database technologies to support the needs of the businesses using those technologies for their file transfer solutions. Required Qualifications: 4+ years of experience with MOVEit Application Support “Resolving Application issues within MOVEit as well as upgrades and migrations Troubleshooting skills with all Managed File Transfer applications, networks, packets, certificates, LDAP, Active Directory, PGP, GPG, VPN, SFTP, FTPS, HTTPS and other protocols 4+ years of experience with SQL, Java and programming tools (Shell, Windows, .NET, and Database) Knowledge of Server Administration, Network Administration, Database Administration, and Storage Administration Understanding and experience with the use of Certificates, CA, and Certificate tools that manage certificates. Education Bachelor's degree in related field highly preferred. Highly Qualified Candidates Will Possess the Following: Java programming expertise used for creating custom TM plugins and other tools for Secure Transport. Advanced SQL knowledge used for research, reporting, and monitoring of backend MS SQL databases Solid understanding of networking concepts such as firewalls, NAT, Load Balancing, protocols, and routing. Knowledge and experience with workflow methodologies. Master's degree in Electrical Engineering, Computer Science, Mathematics, or Information Systems What we offer you: A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Technical Support Engineer BH Job ID: 3490 SF Job Req ID: 16282 Job Title: Technical Support Engineer About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Technical Support Engineer is responsible for providing post sales technical support on air product lines for the authorized local service providers. Reporting to the regional Technical Support manager of a designated product range, this position is responsible for providing support for service network, supporting Technical Training as a subject matter expert and leveraging technology, to maximize customer satisfaction, loyalty and retention to assure company business goals are achieved. This role collaborates with other regional Technical Support teams and enables capability between regions. Responsibilities: * Acquire subject matter expertise in assigned air products and maintain expertise. * Represent Training and Technical Support on new product development teams. * Demonstrated ability to address conflict or opposing opinions and maintain a professional and cooperative temperament with internal and external customers. * Provide technical support for the field support organizations (IRCC's and Distribution) and directly to customers as required via phone, emails and customer site visits. * Support contact management capability for interaction with channel field technicians in support of resolving complex product and system issues impacting our customers. * Provide problem solving in a technical support role. * Load repetitive quality / reliability issues into QRMSa. * Compile technical bulletins fault trees and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the Knowledge Base to improve field connectivity and effective troubleshooting, through all mode of multimedia. * Communicate with peers, Engineers, Operations and Management to understand product specifications and root causes of issues. * Mentor Product Support team members by enhancing the professional and technical skills. * Support the development and implementation of "state-of-the -art" practices and technology and solutions to achieve operational excellence and customer support 24/7. * Engaged in New Product Development activities such as design and reliability, field trial testing/feedback, field upgrades training / technical support capability of new technology. * Participates in the activities of global expertise network leaders to drive TechDirect knowledge management execution; improve technician effectiveness with faster access to solutions and knowledge base. * Global Multi-media technical solution authoring and deployment. * Occasional delivery of air product technical training to customer centers, distributors, and customers. * Perform setup/teardown/storage, troubleshooting, and maintenance of classroom equipment. * Scope & Dimensions: Fiscally responsible for equipment valued around $50,000 + USD. 70% Phone, 20% Reliability / Projects, 10% Training (Phone Calls 5-20 per day). Requirements: * High School Diploma or G.E.D. * 5+ years of experience working with and troubleshooting industrial equipment. * Experience effectively acting on own initiative with minimal supervision. Preferences: * EPA 608 certification. * Experience with B2B or channel distribution. * Experience working with refrigerated dryers and/or desiccant dryers. Core Competencies: * Strong communication skills: written, presentation, verbal. * Customer focused. * Self-motivated, high initiative, self-directed. Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

Description DEX Job Title System Engineer I Job Grade Job Family Service Job Sub - Family SE Job Key Effective Date 10/22/2022 JOB SUMMARY Systems Engineer I will provide support in a field service technical position within designated region with primary function being the installation and post sales service of the networking and connectivity functions of the DEX imaging deliverable to customer partners. ESSENTIAL DUTIES AND RESPONSIBILITIES Learn and perform Systems Engineer and expand and validate this knowledge of the DEX Imaging deliverable. Configuration, integration, settings and training of document imaging systems installations and servicing on various computers and operating systems, applications, drivers, software, network infrastructure, services and settings of the print, scan hardware and image processing environments. Post-sales service and support of document imaging systems network connectivity, drivers and applications functions to customer partners. Advance and validate project management and technical core competency and training to achieve Systems Engineer, Install Project Coordinator levels II and III. Daily and Monthly Responsibilities Completion of service calls assigned per service policy and procedure. Effectively utilize communication methods and contacts inside the service department and related departments and business entities. Demonstrate effective time management practices and meet or exceed time and labor standards set forth. Enhance and develop skills needed for the scheduling and completion of Onboarding site survey calls per the documented procedure for successful uploading of data and preloading installation of new products and workflows. Installation and problem resolution of print driver and related software and settings, configuration of network scan to folder and scan to e-mail settings and environments. Documentation of all work performed per the methods and standards set forth by service company policy. Core Business Unit Responsibilities Familiarization and use of tools related to service calls and project documentation, communications and coordination of service calls and projects with customers and stakeholders. Learn and put into practice the service department responsibilities, policies and procedure and when to implement based on supervisor and management guidance and coaching. Contribute process and procedural improvement suggestions, ask for and share technical knowledge within and outside the SE, IPC team. Complete OEM foundational and systems learn tracks and comply with manufacturer specific requirements and classroom prerequisites for future training. Complete assigned DEX Learning Center Cornerstone training assigned and manage time effectively to accomplish the training goals set forth. Accurately manage inventory and use of parts and devices specific to the SE, IPC roles. MANAGEMENT AND SUPERVISORY RESPONSIBILITY Typically reports to Management Direct Supervisor job title(s) Typically include: SESX, ASM (SE) Job is NOT directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised: N/A JOB QUALIFICATIONS Ability to work in the field managing time and travel to effectively complete the assigned tasks. Possess advanced customer service skills in dealing with internal customer partners and external. Ability to communicate effectively in writing, by phone and in person. Thoroughly and accurately document work performed. Ability to pass background checks and have a clean driving record per company requirements. Ability to evaluate customer needs and understanding of the customer partners workflow and related systems. Problem solving and troubleshooting of connectivity and functional problems of imaging devices and related software. Ability to learn new or unfamiliar products and systems dynamically as they are introduced and encountered. KNOWLEDGE REQUIREMENTS Information technology and concepts of computer networking and related hardware and software. Effectively and expertly utilize Word, Excel, PowerPoint, SharePoint and Outlook. Technical knowledge of Microsoft, Apple, Linux and other computer operating systems. Understand and have a working knowledge of printing and scanning by document imaging devices and related software. Effectively and accurately input information, work completed and labor records into PC and mobile CRM portals. EDUCATION AND EXPERIENCE REQUIREMENTS Certificate, associate's degree, bachelor's degree or equivalent military or trade school training or actual experience in Information Technology, Systems Engineering or Communications Engineering. Entry level position at DEX imaging before technical and operational onboarding.SE II once onboarding and sufficient training in products and deliverable to meet core competency requirements. WORKING CONDITIONS Regular business hours. Some additional hours may be required. Travel requirements: Domestic: 100% Climate controlled office environment during normal business hours. PHYSICAL REQUIREMENTS Sitting Up to 4 hour(s) a day Lifting Up to 2 hour(s) a day, 50 pounds Walking Up to 3 hour(s) a day Pushing/ Pulling Up to 1 hour(s) a day Standing Up to 6 hour(s) a day Climbing Up to 1 hour(s) a day Bending/ Squatting/Stooping Up to 2 hour(s) a day Stairs Up to 1 hour(s) a day Reaching Up to 1 hour(s) a day Ladder Up to 0 hour(s) a day Balancing Up to 0 hour(s) a day Step stool Up to 1 hour(s) a day Twisting Up to 1 hour(s) a day Excessive heat exposure Up to 0 hour(s) a day Crawling Up to 1 hour(s) a day Excessive cold exposure Up to 0 hour(s) a day Hands in water Up to 0 hour(s) a day Dust exposure Up to 0 hour(s) a day Kneeling Up to 1 hour(s) a day Loud noise exposure Up to 1 hour(s) a day Data Entry/Typing Up to 4 hour(s) a day Humidity exposure Up to 0 hour(s) a day Unusual hearing or vison demands: None Specified ^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position. DISCLAIMER The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions. This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer. Page 1 of 2

We are seeking a motivated and detail-oriented Network Engineering Intern to join our IT team in Charlotte. This internship will provide hands-on exposure to network infrastructure, design, and support. It's an excellent opportunity for students pursuing a degree in Computer Science, Information Technology, or a related field to gain practical experience in corporate IT networking. KEY ACCOUNTABILITIES Assist with the planning, execution, and support of a network infrastructure project from start to finish Support network monitoring, troubleshooting, and documentation efforts Help configure, test, and validate network hardware or software solutions Participate in team meetings to review project goals, risks, and milestones Provide general IT support to the Network Engineering team as needed QUALIFICATIONS, EXPERIENCE AND SKILLS Pursuing a degree in Computer Science, Information Technology, or a related field Interest in network engineering and infrastructure support Basic knowledge of networking concepts such as TCP/IP, routing, and switching Strong problem-solving and analytical skills Ability to work independently and collaboratively in a team environment What You Will Gain Hands-on experience with corporate IT network infrastructure Exposure to project management and technical implementation Opportunities to apply networking knowledge in a professional setting Mentorship and guidance from experienced IT professionals Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future. ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. #LI-JR2 #LI-Hybrid