Technical Support Engineer
Network administrator job in Orlando, FL
Job Title : Technical Support Engineer (NO C2C)
Duration : 12 Months contract with possible extension
Key Responsibilities:
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your responsibilities:
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality and customer service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
Technical Support Engineer - UX
Network administrator job in Orlando, FL
Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your Responsibilities As a Technical Support Engineer Include
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality?and customer?service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
Skills
Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues.
In-depth understanding of how SaaS products work - possess a deep technical understanding as well as a basic understanding of integrated systems.
Working knowledge of the components in a web applications stack.
Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests.
Hands-on experience in JavaScript, HTML, CSS is required.
Proven ability to maintain focus and work effectively with uncompromising attention to detail.
Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset.
Excellent time management skills and must be able to work independently to provide workable solutions.
Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution.
Ability to work with other teams to resolve cases.
Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems.
Identify and help resolve trends with application issues and knowledge gaps within the organization.
The Following Additional Skills Are Preferred But Not Required
A fundamental understanding of IT service management and ITIL business process
Prior ServiceNow Platform Implementation Experience
Exposure communicating technical issues at various levels of the organization
Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Deep understanding of JavaScript
What will the interview process look like?
First round - 15-20 minute monitoring phone interview (behavioral questions)
Second round - 1 hour technical interview
Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions)
Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role
Additional Information
This position will also require onsite presence weekly on Wednesday and Thursday at the office.
Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder.
Pay Rate Range
$30-35.71/hr.
JavaScript Tech Support Engineer - Integrations
Network administrator job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Need Desktop Support Analyst
Network administrator job in Orlando, FL
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Requirement
Must have experience with Windows10
FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team.
The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project.
The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service.
The resource will augment existing staff and may or may not be assigned project specific duties.
The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards.
The resource duties will be assigned by FLVS staff in accordance with the needs of the team.
Any content developed and/or delivered for these services shall remain solely owned by FLVS.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
Network Administrator
Network administrator job in Orlando, FL
We are excited to announce an opening for a skilled and proactive Network Administrator with security clearance for a prestigious client. This role is crucial for maintaining and optimizing the corporate IT infrastructure in alignment with company policies and procedures. If you are a dedicated IT professional with a passion for network security and performance, we want you to join our team and make an impact!
Key Responsibilities:
User Support: Provide direct assistance to users for network and application software issues, ensuring seamless operation and user satisfaction.
Network Security: Implement robust network access policies, monitor user behavior, and analyze network traffic to ensure compliance with security protocols.
Infrastructure Maintenance: Physically install and maintain network equipment and interior cabling, ensuring a reliable and efficient network setup.
Financial Oversight: Contribute to budget planning and monitoring expenses to meet financial requirements.
Continuous Learning: Stay current with industry trends by participating in educational opportunities, reading professional publications, and engaging with professional networks and organizations.
Confidentiality: Protect organizational value by maintaining the confidentiality of sensitive information.
Goal Achievement: Take ownership of new and varied requests, continuously seeking opportunities to add value to job accomplishments.
Flexible Scheduling: Work some evenings and weekends to implement network changes when the network is least utilized.
Scheduled Maintenance: Perform preventive maintenance, backups, and continuous monitoring tasks to ensure optimal network performance.
Incident Response: Assist in the restoration of IT resources and infrastructure as a vital member of the incident response team.
Policy Compliance: Audit IT policies and procedures to ensure adherence to compliance requirements.
Additional Roles: May include responsibilities as an Information System Security Officer (ISSO).
Supervision:
This position does not include supervisory responsibilities.
Required Knowledge, Skills, and Abilities:
Network Design and Implementation: Expertise in designing and implementing efficient network systems.
Performance Tuning: Skilled in optimizing network performance for peak efficiency.
Problem Solving & Strategic Planning: Strong analytical skills to address and solve complex network issues strategically.
Technical Proficiency: In-depth understanding of network operations, protocols, and technologies such as Microsoft Client, Server, Active Directory, Exchange, Hyper-V, and Linux.
Organizational Skills: Highly organized and detail-oriented with excellent verbal and written communication skills.
Technical Support: Aptitude for supporting general end-user computer usage inquiries.
Self-Direction: Ability to prioritize tasks and complete projects on time independently.
Risk Management Framework: Knowledge of RMF is essential.
Interpersonal Skills: Strong ability to mentor and effectively work with end users.
Education, Experience, and Training:
Educational Background: Minimum Associate degree in Information Technology, Computer Engineering, or a related field, or 4+ years of verified work experience in the same.
Technical Experience: Experience with Microsoft technologies, general network operations, and protocols such as DHCP, DNS, subnetting, etc. Linux experience is a plus.
IT Systems Maintenance: General IT systems maintenance experience and inside plant network wiring experience.
Security Roles: Experience as an Information System Security Officer (ISSO) or Manager (ISSM) is desired.
ITAR Compliance: Must be able to work with ITAR data without a license.
Physical Requirements and Working Environment:
Office environment with extensive computer usage.
Ability to sit for long periods.
Ability to lift 60 lbs. unassisted.
Ability to climb a ladder.
Special Note:
This job description provides a dynamic outline of the core responsibilities and requirements for this role. Employees may be required to perform additional job-related duties as requested. Acceptance of employment based on this description does not constitute an employment contract, implied or otherwise.
Job Type: Full Time
Information Technology Professional
Network administrator job in Orlando, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Network Administrator
Network administrator job in Orlando, FL
OVERALL RESPONSIBILITIES: The Network Administrator partners with the support team and is heavily involved with identifying, prioritizing, and resolving critical network related issues that impact business operations. In addition, the Network Administrator proactively seeks to communicate solutions to network related issues and preferred emerging technologies that can be used to improve the overall health of the company network.
SPECIFIC DUTIES:
Works with technical teams to ensure that hardware and software infrastructure is maintained with latest firmware and software requirements
Manages basic and expedited support to resolve all networking related issues
Troubleshoots and resolves all expedited issues impacting the customers' challenges and needs
Proactively communicates the status, plan of action(s), and resolution(s) of issues
Monitors and reports the performance of network components against KPIs and takes preemptive measures to minimize interruptions
Identifies opportunities and recommends solutions for improving the overall network health by assessing overall effectiveness and efficiency
Evaluates new technologies and platforms to determine whether their applicability aligns with businesses needs
QUALIFICATIONS AND EXPERIENCE REQUIRED:
Bachelor's in engineering, computer science, or related field, or equivalent experience
Able to identify, prioritize, and solve complex network-related problems
Able to work in a fast paced complex and dynamic environment
Poise under pressure and comfort with ambiguity
Strong analytical and problem solving skills
Excellent verbal and written communication skills
In-depth knowledge of the OSI model
Demonstrated experience in the following networking concepts:
Directory Services (e.g. Windows 2008+ AD, LDAP)
Operating Systems (e.g. Linux, Windows, MS Exchange)
Internet Protocols (e.g. DNS, HTTP, SMTP, SSL)
Experience working with firewall configuration and troubleshooting
Experience with different network types (i.e. LAN, WAN, NAT)
Experience with Virtual Technology (VMware, Hyper-V)
Experience with Desktop / Laptop build and optimization
Experience with Helpdesk processes
EMPLOYEES SUPERVISED: None
JOB REPORTS TO: Director, Enterprise Network and Communication Systems
Location:
Orlando Office
Auto-ApplyIT Systems Administrator
Network administrator job in Cape Canaveral, FL
At Stoke, we believe that a thriving space economy leads to a vibrant, sustainable, and equitable future here on Earth. That is why we are building our fully and rapidly reusable vehicle, Nova. It is designed to fly daily and solve the core challenges of space transportation - it reduces cost, increases availability, and enhances reliability. By radically lowering the cost and increasing the cadence of launch, we're able to create a truly scalable space industry.
Our team is mission-driven, collaborative, and empowered with ownership of their work. If you want to work with some of the most dedicated and talented people on Earth, come join us.
Description
Reusable systems are the key to seamlessly connecting Earth and space. Efficient, drama-free technical operations are foundational to these efforts.
We are a small and motivated team, and as an IT Systems Administrator on Stoke Space's Information Technology team, you'll play a key role in supporting our dedicated launch complex at Cape Canaveral Space Force Station and technical operations across the entire organization. You'll collaborate with product teams in a fast-moving startup environment as we accelerate toward the first launch of Nova.
You must be ready to stay focused, move fast, self-direct, and learn on the fly.
Responsibilities
Server and desktop administration including:
Configuration and system upgrades and updates
Manage, monitor, maintain and document all systems
Implement and audit security controls and frameworks
Manage Active Directory, GPOs, and baseline system configurations
Manage implementation, design, and maintenance of least privileged and role-based access control models
Perform asset management/systems inventory documentation and controls
Sustain patch management for servers and workstation operating systems and third-party applications
Audit system vulnerabilities and implementation of mitigations
Support and maintain computers, phones, peripherals, and other IT systems
Managing virtualization infrastructure (e.g., virtual machines, appliances, virtual host infrastructure)
Respond to and resolve escalated helpdesk requests
Assist with the execution of IT projects including system upgrades, migrations and maintenance
All other duties as assigned
Qualifications
A degree in Computer Science, Information Technology, or a related technical discipline 2-4 years of experience in IT support or helpdesk environment
Exceptional command of Windows and Linux system administration
Ability to diagnose and resolve common software, hardware, and connectivity issues
Strong understanding of information security principles and practices
Fundamental knowledge of networking concepts (TCP/IP, DNS, DHCP)
Proven experience demonstrating diverse system administration competencies
Superb problem-solving skills and capability for root cause analysis
Able to stoop, bend, crawl, and lift up to 50 lbs. unassisted
Excellent customer service and communication skills
Unbeatable drive and ownership, with a willingness to act proactively to find solutions
Preferred Qualifications
Experience with CAD system support
Experience working in an aerospace or manufacturing environments
Benefits
Equity - We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
Comprehensive benefits program including subsidized medical, dental, and vision insurance
Company-paid life and disability insurance
401(k) plan with employer match
4 weeks' Paid Time Off
Holidays - 10 days (including an end-of-year closure)
Paid Family/Parental Leave
On-site gym or monthly wellness stipend (depending on location)
Dog friendly offices!
Compensation
Target Levels:
Level 2 Range: $106,00 - $159,000
Level 3 Range: $127,200- $190,800
Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.
Your actual level and base salary will be decided based on your specific experience and skill level.
ITAR Requirements
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring.
Employment at the Company is contingent upon satisfactory completion of reference and background checks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.
Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.
E-Verify
Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.
Auto-ApplyIT systems administrator
Network administrator job in Apopka, FL
Full-time Description
We are seeking a versatile and detail-oriented Systems Administrator to support our organization's digital collaboration platforms and end-user hardware/software environment. This hybrid role is responsible for the administration, customization, and maintenance of our SharePoint environment, while also delivering hands-on support for PC hardware, software, and peripherals.
The IT systems administrator will collaborate closely with the IT manager, the HR manager, and other internal
stakeholders and certain third-party vendors to contribute to the development and implementation of IT
support that aligns with business objectives. This position is ideal for a motivated individual with 3-5 years of experience in progressive IT support
disciplines.
Duties and Responsibilities
• Focused attention on Corporate SharePoint creation, maintenance, and development in conjunction
with the IT Manager, the President, and the Business Unit Leadership.
• Provide Administration in the Microsoft Azure environment and On-Prem AD Support.
• Create and Provide Troubleshooting using PowerShell scripting.
• Create and develop Custom Programming and Scripting, as needed.
• Work closely with business units to gather requirements and implement custom SharePoint solutions.
• Monitor site usage and performance, troubleshoot issues, and ensure data integrity.
• Manage user access and security in compliance with IT policies.
• Develop and maintain documentation and training materials for end-users.
• Troubleshoot end-user issues and needs and communicate these issues within the Helpdesk Ticketing
application.
• Strong Collaboration with IT Team and other business groups for strategic planning and task execution
promptly, and the ability to ask pertinent questions.
• Assist and Support the IT Team for Organization Communication and Documentation.
• Build and manage construction project sites, integrating drawing libraries, RFIs, submittals, meeting
minutes, safety logs, and other key documentation.
• Develop workflows and automations using Power Automate to improve approval processes and field office
communication.
• Control user access, permissions, and versioning across internal teams, subcontractors, and external
consultants.
• Provide training to project managers, engineers, and field staff on SharePoint tools and best practices.
• Build and configure project-specific SharePoint sites with drawing libraries, RFI logs, submittals, safety
reports, and closeout documentation.
Integrate SharePoint workflows with Autodesk Construction Cloud (ACC) for centralized project data
and document control.
• Support project teams in syncing and migrating files between SharePoint, ACC, and Bluebeam as
needed.
• Report to the IT Manager for daily activities, tasks, and projects
Requirements
Technical Experience (2 Years Hands-On):
• SharePoint administration, site/page development, and SharePoint Online support
• Azure AD and Microsoft 365 ecosystem administration
• Intermediate PC hardware knowledge, including repair, configuration, and troubleshooting
• PowerShell programming and scripting for automation and administrative tasks
• Intermediate programming and application development experience
Communication Skills:
• Strong verbal communication in person and over Teams
• Professional, concise written communication via email
• Ability to explain technical issues clearly to both technical and non-technical users
Technical Support & Troubleshooting Expertise:
• Provide Level 1 technical support for desktops, laptops, printers, and peripheral devices
• Set up new hardware, manage software installations, and facilitate user onboarding/offboarding
• Troubleshoot hardware and software issues onsite and remotely
• Maintain and track IT asset inventory; perform routine workstation maintenance
• Support remote users using tools such as RDP, TeamViewer, and similar platforms
• Troubleshoot and support vendor-supported applications
Critical Thinking & Problem-Solving:
• Ability to prioritize multiple requests quickly and effectively
• Skilled at translating technical concepts into layman's terms
• Proven ability to define and execute a wide range of tasks and requirements
• Strong situational awareness across company, departmental, and individual needs
Customer Service Excellence:
• Install, configure, and maintain Windows operating systems and standard business applications
• Demonstrated record of outstanding customer service and end-user support
• Highly collaborative team member with the ability to work independently
• Skilled in guiding end-users through workflows and technical processes
• Displays a pleasant, professional demeanor
• Demonstrates dedication, strong work ethic, enthusiasm, and determination
• Ability to work onsite Monday-Friday, 8 a.m.-5 p.m., with occasional after-hours work as needed
Education & Experience:
• Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 2+ years of SharePoint administration experience (SharePoint Online preferred)
• 2+ years in desktop support, helpdesk support, or similar technical roles
Technical Proficiencies:
• SharePoint Online, OneDrive, Teams, and the broader Microsoft 365 ecosystem
• PowerShell scripting for SharePoint, user administration, and automation tasks
• Experience with Power Automate and Power Apps (preferred)
• Windows 10/11, Office 365, Azure, and Active Directory
• Networking fundamentals, printing systems, and endpoint security technologies
Soft Skills:
• Excellent troubleshooting and communication abilities
• Strong task and workload management skills
• High attention to detail and commitment to accurate documentation
• Comfortable working both independently and as part of a team
Preferred Certifications (Optional):
• Microsoft Certified: SharePoint Administrator Associate
• CompTIA A+, Network+, Security+, or equivalent
Working Conditions:
• Standard office hours with periodic after-hours support for maintenance or emergencies
• Ability to lift up to 50 pounds for hardware installation or moves
• Onsite presence required based on organizational needs
Systems Engineer - IT Service Management (ITSM)
Network administrator job in Orlando, FL
This position will support and facilitate the IT Service Management processes such as Service Catalog, Incident, Problem, Change, Release and Configuration Management. This role will support the ITSM platform and take part in the design, deployment and maintenance of the ITIL service management toolset (BMC Helix) from a functional perspective.
Requirements:
Candidates should have at least 5 years' experience in ITSM / ITIL processes (ITIL certification preferred)
Knowledge and experience in Helix tools implementation, specifically the ITSM suite, experience developing and maintaining BMC Helix application suite
Minimum of 5-years of experience with BMC Helix application suite (ITSM, DWPC, Dashboards, iPaaS, discovery), and administering OOTB Helix applications suite
Demonstrated strong Service Management knowledge in key ITSM processes including Incident Management, Problem Management, -Change Management, Service Level Management and Knowledge Management
Knowledge of key ITSM processes including Incident Management, Problem Management, Change Management, Service Level Management and Knowledge Management
ITIL Expert Certification preferred
This is position could be eligible for a hybrid work model with 3 days in office and 2 days remote.
Network Support Engineer.
Network administrator job in Orlando, FL
Network Support Engineer. Job Type: Full Time Requirements: The Candidate shall have the following technical competency:
Technical, analytical and personal skills.
Knowledge of Cisco Virtual Routing and Forwarding (VRF-lite) configuration.
Ability to communicate in an understandable, polite, and friendly manner, both written and verbal.
Knowledge, configuration, and maintenance of Cisco 6509, 6500 series data center equipment.
Knowledge, configuration, and maintenance of Cisco Catalyst 4000, 3000 access layer switches.
Knowledge, configuration and maintain Cisco Wireless Local Area Network (WLAN) systems 5500 series controllers, 3000 series access points (AP).
Cisco Access Control Server (ACS) 802.1X end point administration.
Conducts core services installs and management of Virtual LAN's (VLAN) enterprise wide.
Performs life cycle management of all network assets.
Manages enterprise network architecture, routing, routed, metro-e LAN's and VRF's.
10 years of Cisco experience.
Knowledge of wireless controllers.
ISC2 Certified Information Systems Security Professional.
Duties:
The Candidate will be responsible for:
Comprehensive Network Management: Designing, configuring, and maintaining LAN (both wired and wireless), IP address schemes, DNS, WINS, and Ether-Channel/Bonding. This includes managing multi-site network operations, enterprise network architecture, routing (including VRFs), and interconnections between all OVAHCS locations.
Industrial Control Network (ICN) Specialization: Leading the design, implementation, maintenance, and support of the ICN. This involves managing ICN IP space, coordinating new system installs, providing SME (Subject Matter Expert) support on the 6550-process, and offering support for various ICN-connected systems like CCTV, AMAG, Metasys (JCI), and storage devices, including migrating JCI network equipment to VA OIT.
Troubleshooting and Support: Proactively monitoring and troubleshooting network hardware, software, IP telephones, and security systems to resolve operational issues and restore services promptly. This includes responding to ICN inquiries from diverse stakeholders.
Project Management & Documentation: Leading and managing assigned network projects, developing project plans for migrations, coordinating with other contractors for MAC (Moves, Adds, Changes) related to ICN equipment, and maintaining thorough technical documentation for ICN and telecommunication room configurations.
Security & Compliance: Maintaining a deep understanding of internet basics (DNS, Security, IP Routing, HTTP, VPN, Email Routing), ensuring secured access for wireless networks, and providing support for CCTV and Access Control Systems hardware and software.
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ToYADIaOto
Field Support Engineer
Network administrator job in Orlando, FL
A client in the Aerospace and Defense industry is looking to add one Field Support Engineer to their team in Orlando, FL. They will be responsible for supporting hardware and software systems for testing electronics assemblies so they will have a strong focus in troubleshooting and repair work. They will be responsible for frequent travel up to 50% of the time and they will be assembling, calibrating, installing electrical equipment, performing root cause analysis, and providing on-site training and demonstrations for end users. This is a fully on site position and they will work on a 9/80 work schedule so they will have every other Friday off.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Bachelor's Degree in Electrical Engineering or Electronics
- 1-2 years of experience providing technical support (technician or engineering)
- C, C++, C#, and LabVIEW
- Experience in soldering and assembling/disassembling electronics
- Experience with testing equipment (oscilloscope, multimeter, audio generator)
IT Engineer
Network administrator job in Orlando, FL
The responsibilities of the IT Engineer will be to implement and maintain a comprehensive Enterprise Monitoring solution supporting high availability services through proactive and predictive monitoring and alerting in a 24x7 enterprise production environment, covering network infrastructure, server hardware, operating systems, applications, and business processes.
The Enterprise Monitoring Engineer will be focused on aligning our current monitoring and automation tools and technologies (AppDynamics, SCOM, Nagios, OEM), into a comprehensive solution encompassing complete business transactions across the enterprise, and providing alerting and management reports for key metrics, measurements, and trending.
The Enterprise Monitoring Engineer will also assist in identifying and implementing new monitoring capabilities and/or tools across IT systems, by working with IT departments and third-party vendors to produce and document a monitoring schema for every technology tier and stack comprising each enterprise business function.
What you will be doing:
Provide system engineering for Enterprise Monitoring Systems (AppDynamics, OEM, SCOM, Entuity, xMatters, Nagios) including systems architecture, monitoring strategy, operational deployments, application design and maintenance/administration.
Engage with subject matter experts ranging from network to applications to define, deploy and maintain system and service monitors.
Engage Help Desk and Support teams/management to determine current policies and procedures in place, identify any and all shortcomings, and create plan of action to correct areas of needed improvement.
Work with other IT departments and vendors to plan and implement new features, enhancements, and upgrades.
Document supporting policies, processes and procedures.
Provide training as needed to operations teams regarding alarm correlation and threshold setting.
Assists in the installation, maintenance, and general support of monitoring systems.
Routinely review monitoring systems and services to ensure stability and security.
Assist in interpretation of diagnostic data obtained from monitoring solutions.
Provide implementation support for custom monitoring requirements.
Create and test all monitoring scripts.
Manage the installation of new software releases and patch installs that resolves monitoring related software problems.
Participates as an Enterprise Monitoring resource on Business and IT projects.
Participates during application troubleshooting efforts to identify monitoring gaps, and areas for improvement.
Provide planning and monitoring guidance to support teams.
Identify, diagnose, and resolve technical monitoring problems.
Serve as the system administrator for all Enterprise monitoring systems.
Provide Capacity, Performance and Availability reports for assigned systems.
Define and recommend monitoring standards for fault-detection, availability, capacity and performance trending.
Develop and distribute trend reports detailing availability, performance & capacity metrics.
Engineer methods to optimize the availability, capacity, performance and cost of assigned applications and services.
Research/Design new monitors that meet the needs of the engineering teams.
Experience you will need:
3+ years' system administration of Enterprise Monitoring Systems.
3+ years of experience in Server Management products, i.e.: AppDynamics, OEM and Microsoft SCOM.
3+ years networking experience in an enterprise environment.
3+ years of experience with Javascript programming.
3+ years working with both Windows and UNIX based systems in an enterprise environment, including advanced shell scripting.
Advanced knowledge of Enterprise Monitoring metrics, reporting, logging and best practices.
Experience with SNMP, TCP/IP and core LAN/WAN principles.
Ability to perform network traffic analysis using network capture tools.
Ability to translate low-level monitoring metrics into consolidated management level reports.
Bachelor's degree in engineering, computer science, management information systems or related field
OTHER KEY QUALIFICATIONS:
Creativity in proactively developing approaches to problems, recommending mitigation actions to management, and implementing those recommendations.
Highly motivated self-starter with the ability to work independently.
Strong team player with a willingness to do whatever it takes to complete assignments on time, with quality.
Excellent communication skills, both written and oral.
Proven ability to work cross-functionally within IT organization and with vendors.
Experience that is highly preferred:
ITIL Certification
Technical Support Engineer
Network administrator job in Orlando, FL
About the Role Florida Orlando Company Siemens Energy, Inc. Organization Gas Services Business Unit Service North America Full / Part time Full-time Experience Level Experienced Professional The Technical Support Engineer plays a key role in ensuring operating plants achieve their goals of safety, reliability, availability, and efficiency by delivering timely solutions for both planned and unplanned events.
In this role, you will lead and execute projects assigned by the Engineering Manager in a safe, regulatory-compliant, and cost-effective manner, maximizing value for the customer. You will collaborate closely with other Support Engineers to respond to dynamic plant needs and drive continuous operational excellence.
How You'll Make an Impact (responsibilities)
* Serve as the primary technical resource for resolving operational and maintenance issues at O&M facilities across the Americas, providing real-time analysis, root cause investigations, and urgent outage support.
* Analyze plant and equipment performance data, access DCS and CMMS systems, and deliver professional reports with actionable recommendations to improve heat rate, efficiency, and long-term reliability.
* Interpret control logic, P&IDs, electrical schematics, and other technical drawings while collaborating with engineering teams to resolve design, maintenance, and operational challenges.
* Support outage planning using TMS and PCM systems, assist with BSOLs and other planning documentation, and coordinate with internal resource managers to secure personnel, tools, and logistics.
* Evaluate and recommend product modifications, provide feedback to engineering teams based on plant experience, and contribute to lessons learned across the fleet.
* Cross-train with fellow engineers, act as project delegate as needed, and utilize Siemens systems (PCM, SAP, WRIT) to investigate and resolve technical issues while maintaining strong communication between plants and HQ.
What You Bring (requirements)
* Bachelor of Science degree or equivalent experience in Engineering, Thermodynamics, Computer Science, Process Engineering, or Chemical Engineering.
* Minimum of 5 years of experience in Combined Cycle Power Plant operations, maintenance, plant engineering, or power plant commissioning.
* Hands-on knowledge of large rotating equipment, steam and gas turbine generators, DCS systems, electrical, instrumentation and control systems, mechanical systems, heat exchangers, water treatment plants, and cooling tower maintenance (planned and corrective).
* Motivated self-starter and collaborative team player, capable of identifying and completing tasks with minimal direction.
* Understanding of maintenance philosophies, with experience tracking key asset metrics such as MTBF, preparing CMMS reports, and recommending system enhancements as needed.
* Willingness to travel up to 25%, including extensive on-site presence during scheduled and unplanned outages, special projects, and customer meetings, often with short notice.
* Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: ********************************************
Rewards
* Career growth and development opportunities; supportive work culture
* Company paid Health and wellness benefits
* Paid Time Off and paid holidays
* 401K savings plan with company match
* Family building benefits
* Parental leave
************************************
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more.
Network Engineer / CCIE / Network consultant
Network administrator job in Celebration, FL
TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.
Job Description
Role: Network Engineer / CCIE / Network consultant
1 year contract
Locations: Celebration, FL / Kings Mountain, NC
5 positions open
Pay rate: Can Be Discussed
Network Engineer must have an active CCNP or better. STRONG and extensive experience with F5. Someone that came from a NOC environment is highly preferred. Director has a military background and mentioned that engineers with similar background do well in this environment. Nexus experience is required.
• Our client operates a state of the art Managed Services business that provides converged data center network services to enterprise customers around the world.
• This position is for a Senior Network Engineer involved in the daily operation and maintenance of the core data center network and operation.
• Experience in troubleshooting and resolving network issues within a production network is an absolute requirement for a candidate to be successful.
• Responsibilities include but not limited to configure and maintain core routing policies in the production network environment, BGP peering and configuring secure access with customer environments interfacing with the services network.
• Candidate will work with 3rd party providers to analyze and resolve connectivity and transport issues.
• Monitor and maintain network services within the core backbone, service network and customer interfaces.
• Plans, designs and implements networked systems, including configurations, and supports/troubleshoots network problems.
• Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
• Develops and evaluates network performance criteria and measurement methods.
• Prepares the analysis of the capacity needs for switching, routing transmission and signaling.
• Conducts network architecture design, feasibility and cost studies.
• In partnership with the Network Engineering team, identify gaps and remediation opportunities within business processes and run books.
• Ensure continuous alignment between the two teams and that all relevant knowledge artifacts stay relevant.
• Drives performance in the execution of all network related projects and service transition functions.
• Responsible for keeping the service delivery model up to date and that all processes are being used and measured.
• In partnership with the network engineering group, stays engaged and relevant within the technology selection process-ensures that all operational concerns are taken into consideration and properly disposition.
• Thought leader, evangelist and change agent for all tools and platforms that support, and influence the network supplier services delivery function.
Required Technical Skills:
• Experience with one or more of the following technologies: Cisco Routers and Switches, F5 Load Balancers, Juniper Routers & Switches, NetScout, Firewalls.
• Cisco routing and switching experience is required with a proven track record of hands on experience.
• Working knowledge of Cisco Nexus products is required, preferably Nexus 7700 with F3 line cards, 7000, 5500/5600 and 2000 series models.
• Hands on experience operating and troubleshooting Data Center related technologies such as Fabric Path, VPC plus, VRFs to include intra and inter routing.
• Experience with VRF, VLAN, STP, VTP, BGP, OSPF, MPLS.
• Experience working with and troubleshooting the following routing protocols: BGP, OSPF, RIP, EIGRP, Bidirectional Forwarding Detection (BFD) and route redistribution with all of the preceding.
Desired Technical Skills:
• Experience in designing analyzing, planning, and modifying network components supporting customer communication implementation activities.
• Understanding and experience working with Microsoft and Apple operating systems.
• Proven track record in networking with remote trouble shooting experience
• Ability to capture and analyze logs and packet traces via wire shark
• Hands on with complex Quality of Service (QOS) implementations
• Experience working with converged voice and video infrastructures is highly desired.
• Analyze complex logs and identify the customer issues in order to provide effective resolutions.
• Understanding and experiencing working with virtualization technologies.
Desired Skills & Experience:
• Required minimum Cisco CCNP certification or equivalent, CCIE Preferred, preference given to data center related certifications.
• Bachelor's degree in Computer Science or Business Administration.
• Experience working in a large, Fortune 100 environment.
• 10 years of IT/IS management of systems administration.
Additional InformationThanks & Regards...
Chris Zion
Talent Acquisition Executive
chris at tekwissen dot com
************
Network Engineer / CCIE / Network consultant
Network administrator job in Celebration, FL
TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients. Job Description Role: Network Engineer / CCIE / Network consultant
1 year contract
Locations: Celebration, FL / Kings Mountain, NC
5 positions open
Pay rate:
Can Be Discussed
Network Engineer must have an active CCNP or better. STRONG and extensive experience with F5. Someone that came from a NOC environment is highly preferred. Director has a military background and mentioned that engineers with similar background do well in this environment. Nexus experience is required.
• Our client operates a state of the art Managed Services business that provides converged data center network services to enterprise customers around the world.
• This position is for a Senior Network Engineer involved in the daily operation and maintenance of the core data center network and operation.
• Experience in troubleshooting and resolving network issues within a production network is an absolute requirement for a candidate to be successful.
• Responsibilities include but not limited to configure and maintain core routing policies in the production network environment, BGP peering and configuring secure access with customer environments interfacing with the services network.
• Candidate will work with 3rd party providers to analyze and resolve connectivity and transport issues.
• Monitor and maintain network services within the core backbone, service network and customer interfaces.
• Plans, designs and implements networked systems, including configurations, and supports/troubleshoots network problems.
• Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
• Develops and evaluates network performance criteria and measurement methods.
• Prepares the analysis of the capacity needs for switching, routing transmission and signaling.
• Conducts network architecture design, feasibility and cost studies.
• In partnership with the Network Engineering team, identify gaps and remediation opportunities within business processes and run books.
• Ensure continuous alignment between the two teams and that all relevant knowledge artifacts stay relevant.
• Drives performance in the execution of all network related projects and service transition functions.
• Responsible for keeping the service delivery model up to date and that all processes are being used and measured.
• In partnership with the network engineering group, stays engaged and relevant within the technology selection process-ensures that all operational concerns are taken into consideration and properly disposition.
• Thought leader, evangelist and change agent for all tools and platforms that support, and influence the network supplier services delivery function.
Required Technical Skills:
• Experience with one or more of the following technologies: Cisco Routers and Switches, F5 Load Balancers, Juniper Routers & Switches, NetScout, Firewalls.
• Cisco routing and switching experience is required with a proven track record of hands on experience.
• Working knowledge of Cisco Nexus products is required, preferably Nexus 7700 with F3 line cards, 7000, 5500/5600 and 2000 series models.
• Hands on experience operating and troubleshooting Data Center related technologies such as Fabric Path, VPC plus, VRFs to include intra and inter routing.
• Experience with VRF, VLAN, STP, VTP, BGP, OSPF, MPLS.
• Experience working with and troubleshooting the following routing protocols: BGP, OSPF, RIP, EIGRP, Bidirectional Forwarding Detection (BFD) and route redistribution with all of the preceding.
Desired Technical Skills:
• Experience in designing analyzing, planning, and modifying network components supporting customer communication implementation activities.
• Understanding and experience working with Microsoft and Apple operating systems.
• Proven track record in networking with remote trouble shooting experience
• Ability to capture and analyze logs and packet traces via wire shark
• Hands on with complex Quality of Service (QOS) implementations
• Experience working with converged voice and video infrastructures is highly desired.
• Analyze complex logs and identify the customer issues in order to provide effective resolutions.
• Understanding and experiencing working with virtualization technologies.
Desired Skills & Experience:
• Required minimum Cisco CCNP certification or equivalent, CCIE Preferred, preference given to data center related certifications.
• Bachelor's degree in Computer Science or Business Administration.
• Experience working in a large, Fortune 100 environment.
• 10 years of IT/IS management of systems administration.
Additional Information
Thanks & Regards...
Chris Zion
Talent Acquisition Executive
chris at tekwissen dot com
************
Network Engineer Intern
Network administrator job in Cocoa Beach, FL
Serco is seeking a Network Engineering Intern to join its Distributed Mission Operations Network (DMON) team. DMON delivers secure connectivity and network interoperability between unique simulator platforms across the globe, allowing aircrews to train together in a high-fidelity virtual environment.
In this role, you will:
Assist in configuring, maintaining, and troubleshooting networking equipment to include routers, switches, and firewalls.
Maintain labels on network cables (CAT5e, CAT6, etc.) and replacing cables as needed.
Assist with updating networking systems software (IOS, IOS XE, Firepower Threat Defense, Palo Alto, etc.).
Participate in setting up new physical networking connections, and then logically establishing those connections with VLANs while maintaining security with access control lists (ACLs), port-based security methods, etc.
Utilize Jira Service Desk for handling user-submitted support requests, ensuring all network-related issues are tracked and resolved efficiently.
Assist with developing and updating network diagrams.
Qualifications
To be successful in this role, you will have:
A High School Diploma, be enrolled in an accredited college or university pursuing a Bachelor's degree in Information Technology, Engineering, or Computer Science.
Demonstrated knowledge of network protocols.
Strong troubleshooting skills.
Time management skills.
Attention to detail.
The ability to work in a close team environment.
Excellent verbal communication skills and succinct writing style.
The ability to obtain a Secret Clearance.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan that includes counseling conditions
Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: ******************************************
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.
Auto-ApplyTechnical Support Engineer
Network administrator job in Heathrow, FL
Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. We are unable to sponsor H-1B or other U.S. work visas for this role at this time.
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
At Cohesity, we're encouraged to think big, and we take on dynamic goals that require innovative thinkers. Obsession with our customers keeps us humble and drives us to keep learning. Technical Support Engineer is a technical support role within the Cohesity support organization. The position is based in our local support centers located in Heathrow, FL, Roseville, MN or Santa Clara offices, where you will have the opportunity to work with other talented engineers to ensure that Cohesity customers receive the highest level of support possible. We are looking for passionate people who possess deep technical expertise as well as excellent communication and customer service skills to join our team!
How you'll spend your time here:
Work with Cohesity customers to provide a timely resolution to technical issues that they may encounter
Use available tools to investigate and troubleshoot technical issues
Record customer interactions, including investigation, troubleshooting, and the resolution of issues
Work closely with Cohesity engineering and account management teams
Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions
Provide the best experience possible for Cohesity customers
Manage workload to ensure that all customer issues are resolved in a timely manner
Assist in the development of comprehensive and reusable self-service solutions for future incidents
Develop knowledge base article.
We would love to talk to you if you have many of the following:
Degree in Computer Science, Information Systems or related field & graduating in 2026
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
Troubleshooting & Problem-Solving - Ability to diagnose and resolve technical issues quickly.
Operating Systems Knowledge - Familiarity with Windows, mac OS, Linux.
Networking Basics - Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routers, and switches.
Basic Scripting & Automation (optional but valuable) - Knowledge of PowerShell, Bash, or Python.
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Pay Range :
$60,560.00-$75,700.00
The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.
Auto-ApplyTechnical Support Engineer
Network administrator job in Sanford, FL
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.25/Hour
JavaScript Tech Support Engineer - UX.
Network administrator job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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