Network administrator jobs in Lake Worth, FL

The incumbent in this position is responsible for the planning, implementation and maintenance of core information technology for the Seminole Tribe of Florida Inc. operations. This individual assumes operational accountability of systems hardware and software, and coordinates delivery of these resources to project efforts and guides key line-of-business applications through established software life cycle processes. The incumbent travels to all reservations to provide maintenance and support to all Point of Sales (POS) terminals. Bachelor's Degree in Information Technology or a related field is preferred. Minimum of three (3) years of experience working in an enterprise support environment with either server or application support is required. Minimum one (1) completed certification within the Microsoft Server certification path is required. Knowledge of Point of Sales (POS) architecture, maintenance and support, is required. Possession of a valid FL Driver's License is required. Must demonstrate excellent interpersonal and organizational skills. Must demonstrate excellent computer skills utilizing Microsoft software programs, with extensive knowledge in outlook and excel is required. Must have the ability to travel and work a flexible schedule including evenings, weekends and holidays.

BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following: Ensuring high reliability and performance of the network, infrastructure and internet. Help support data security and risk management protocols. Developing and maintaining a culture of the highest customer service and user satisfaction. Significant attention to new systems training and change management. Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems. Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies. Assist with IT vendor relationships. Develop a continuous improvement focus of IT operations. Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure. Deploys/implements new technology. Qualifications: 3 or more years' experience in a Systems Administration role. Up to date knowledge of current technology and proficiency in IT best practices. Proven ability to deliver a customer-centric IT function. Ability to work collaboratively in teams and with executive management in a fast paced, robust environment Excellent written and verbal communications skills. Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.

Flybridge Staffing is currently searching for a Sr. Systems Administrator for a Client based in the West Palm Beach area. This is a direct-hire position that works off a hybrid schedule. The Sr System Engineer will deploy, reconfigure, and troubleshoot systems and applications at the server level. Experience/Responsibilities: AS degree or higher, and 5 years of Windows and VMware Admin experience. Experience configuring, deploying, and managing VMware, Web Server in cloud environments is required. (preferably Azure) Experience setting up VMware instances in the cloud and on prem. Expertise in Windows operating systems, including creating and configuring physical and virtual servers. (Windows, VCenter, VMware, ESXi) Experience administering/creating policies within systems tools. Advanced Active Directory and DNS experience. Experience installing, configuring, maintaining and troubleshooting SANs. Including HBA, Networking storage connectivity. iSCSI, NAS, Flash for File and Object, etc. Strong PowerShell scripting and automation Experience with EntraID and advanced AD Auditing tools. Proficient with Active Directory and associated tools. Including User/group administration, security permissions and group policies. Knowledge of backup, restore, and recovery procedures is preferred. Experience with Zerto Backup, or Cisco VMware integrated Site Recovery Manager (SRM) Experience with a mixture of Virtual server products is a plus (VMware, Hyper V, Citrix) Knowledge of Azure, Citrix, and AWS cloud services. Pure Storage experience is highly preferred. SharePoint Administration is highly preferred Knowledge of SQL Server is highly preferred. Demonstrated experience in patch deployment and software packaging. Provides escalation support to Help Desk for all infrastructure-related issues. This includes computers, workstations, mobile devices, printers, software, and network issues. ****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only please. If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP. Follow us on LinkedIn to keep up with all our latest job openings and referral program.

We are seeking an experienced Desktop Support Specialist with a minimum of 3 years of hands-on experience in desktop support, system migration, and implementation projects. The ideal candidate will have strong troubleshooting skills, excellent communication, and a proactive approach to end-user support. This role requires working closely with IT teams to support and maintain the computing environment and participate in desktop-related projects. Key Responsibilities: Provide Tier 1 and Tier 2 support for desktop, laptop, mobile device, and peripheral issues. Troubleshoot and resolve hardware, software, and networking issues for end-users in a timely manner. Perform PC deployments, upgrades, imaging, and migrations (e.g., Windows 10/11, Office 365). Support system implementations and rollouts, including setup, configuration, and validation of devices and applications. Assist with Active Directory administration, including password resets, group policies, and user provisioning. Maintain inventory of equipment and manage asset lifecycle (procurement, deployment, retirement). Collaborate with teams on migration projects such as email migrations, system upgrades, or cloud-based service transitions. Document support issues and resolutions using service desk tools (e.g., ServiceNow, Jira, or similar). Provide remote and on-site support to ensure continuity of services. Train users and create user guides or support documentation as needed. Required Qualifications: Minimum of 3 years of experience in a desktop support or IT technician role. Proven experience with desktop migration and deployment projects. Strong working knowledge of Windows OS (10/11), Microsoft Office Suite, and Office 365. Hands-on experience with device imaging, scripting (PowerShell is a plus), and troubleshooting. Experience supporting Active Directory, DNS/DHCP, and remote desktop tools. Familiarity with ITIL processes and ticketing systems like ServiceNow or similar platforms. Excellent problem-solving and customer service skills. Ability to work independently and prioritize tasks in a dynamic environment.

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Windows System Administrator - BPO-LH Location: Palm Beach Gardens, FL | Hybrid Get To Know the Team SS&C, through our partnership with Lighthouse Investment Partners, LLC (d/b/a Luminae Partners), is seeking a Windows System Administrator to work in our client's Palm Beach Gardens, FL, office. Join our dynamic IT Infrastructure team responsible for maintaining the backbone of our global Windows environment. As part of a collaborative, forward-thinking organization, you'll contribute to high-impact projects and support mission-critical systems for internal and client-facing applications. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401(k) Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel, and more! What You Will Get to Do Administer, maintain, and optimize Windows Server environments including Active Directory, DNS, DHCP, and Group Policy Ensure security best practices and patch management across Windows infrastructure Support virtualization technologies including VMware and Hyper-V Automate routine tasks using PowerShell and configuration management tools Maintain system documentation and standard operating procedures Monitor system performance, resolve issues proactively, and ensure high availability Collaborate with cross-functional teams on IT projects and deployments Provide tier 2/3 support for escalated technical issues Participate in on-call rotation and respond to critical incidents Continuously evaluate emerging technologies and recommend improvements What You Will Bring 3+ years of hands-on experience with Windows Server administration Strong knowledge of Active Directory, Group Policy, and networking fundamentals Proficiency in PowerShell scripting and automation techniques Experience with monitoring, backup, and security tools Familiarity with virtualization platforms (VMware/Hyper-V) and cloud environments (Azure/AWS) Excellent problem-solving, documentation, and communication skills Ability to manage multiple priorities in a fast-paced environment Availability to provide off-hours support as needed Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at **************************************** #LI-PE1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Permitting Administrator Residential Window We're looking for a detail-oriented professional to prepare and submit permits for window projects. Prepare and submit permit applications for window projects Coordinate with internal teams to keep projects moving Requirements 3-5 years of window permit experience Excellent attention to detail and follow-through Ability to manage multiple projects at once Compensation Competitive pay Career growth Supportive, team-oriented work environment How to Apply: Send your updated resume and phone number. Qualified candidates will be contacted for phone interview.

Job Description Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers. Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children. Recognition & Awards At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: Inc. 5000 - 5th Fastest-Growing Private Company in America (2024). Financial Times - #1 on "The Americas' Fastest Growing Companies." EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. The following are duties and responsibilities that the Senior IT Network Administrator shall provide: Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security. Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting. Participate in on-call rotations and provide Tier 3 support for network-related incidents. Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X). Standardize network configurations and maintain detailed documentation and templates. Plan and execute network build-outs for new office locations in coordination with internal teams and vendors. Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking. Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls). Ensure secure and scalable hybrid connectivity between on-prem and cloud environments. Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability. Enforce cloud network security standards and ensure compliance with internal and external regulations. Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH. Develop and maintain security best practices across all network environments. Automate network tasks and configurations using Ansible, Terraform, or similar tools. Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management. Collaborate with cross-functional teams and external partners to align network initiatives with business needs. Provide mentorship to junior administrators and contribute to team knowledge sharing. Evaluate and recommend emerging technologies to enhance network efficiency and security. Requirements The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, information technology, or a related field and: 8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role. Proven experience managing enterprise network infrastructure across multi-location environments. Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet). Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X). Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco). Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity). Working knowledge of hybrid cloud networking (Azure, AWS, GCP). Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell). Understanding of Zero Trust principles and modern security architectures. Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark). Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms. Strong problem-solving and analytical skills with a focus on uptime and continuity. Excellent documentation and communication skills for technical and non-technical audiences. Ability to multitask and adapt in a fast-paced, dynamic environment. Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights. ICBD participates in the U.S. Department of Homeland Security E-Verify program. Recruiter ID: #LI-JW1

Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office About ICBD ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers. Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children. Recognition & Awards At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: Inc. 5000 - 5th Fastest-Growing Private Company in America (2024). Financial Times - #1 on "The Americas' Fastest Growing Companies." EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. The following are duties and responsibilities that the Senior IT Network Administrator shall provide: Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security. Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting. Participate in on-call rotations and provide Tier 3 support for network-related incidents. Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X). Standardize network configurations and maintain detailed documentation and templates. Plan and execute network build-outs for new office locations in coordination with internal teams and vendors. Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking. Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls). Ensure secure and scalable hybrid connectivity between on-prem and cloud environments. Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability. Enforce cloud network security standards and ensure compliance with internal and external regulations. Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH. Develop and maintain security best practices across all network environments. Automate network tasks and configurations using Ansible, Terraform, or similar tools. Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management. Collaborate with cross-functional teams and external partners to align network initiatives with business needs. Provide mentorship to junior administrators and contribute to team knowledge sharing. Evaluate and recommend emerging technologies to enhance network efficiency and security. Requirements The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, information technology, or a related field and: 8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role. Proven experience managing enterprise network infrastructure across multi-location environments. Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet). Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X). Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco). Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity). Working knowledge of hybrid cloud networking (Azure, AWS, GCP). Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell). Understanding of Zero Trust principles and modern security architectures. Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark). Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms. Strong problem-solving and analytical skills with a focus on uptime and continuity. Excellent documentation and communication skills for technical and non-technical audiences. Ability to multitask and adapt in a fast-paced, dynamic environment. Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights. ICBD participates in the U.S. Department of Homeland Security E-Verify program. Recruiter ID: #LI-JW1

Four Squared Solutions is seeking a Windows Senior Systems & Messaging Administrator for an opportunity located in South Florida Employment Type: Full-time Seniority Level: Senior Environment: Mid-sized Position Overview: We are seeking a Senior Windows Systems & Exchange Administrator to lead and maintain our enterprise Windows infrastructure, Microsoft Exchange environment (hybrid/on-prem), and Office 365 (M365) services. This role is essential to ensuring secure, scalable, and high-performance operations across our core IT systems. The ideal candidate is a self-driven, hands-on senior professional with deep experience in Windows Server, Exchange Server (on-prem and online), Azure AD, and the Microsoft 365 ecosystem, including security, compliance, and collaboration services. Key Responsibilities: Windows Systems Administration: Manage and maintain Windows Server (2016/2019/2022) infrastructure including Active Directory, Group Policy, DNS, DHCP, and file/print services. Ensure system security and compliance with internal and industry standards (e.g., patching, vulnerability remediation). Monitor system performance, availability, and capacity planning. Administer virtualization platforms (VMware or Hyper-V). Exchange & Messaging Administration: Administer and support Exchange Server (2016/2019) and/or hybrid Exchange Online environments. Manage mail flow, connectors, retention policies, public folders, and transport rules. Troubleshoot mail delivery issues and manage anti-spam/anti-malware solutions. Perform migrations and upgrades (e.g., Exchange to Exchange Online, mailbox moves). Office 365 / Microsoft 365 Administration: Manage Microsoft 365 tenant services: Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD. Administer M365 security & compliance tools (DLP, M365 Defender, Conditional Access, MFA). Manage user provisioning, license assignments, and access controls via Azure AD/Entra. Drive automation using PowerShell to streamline admin tasks and reporting. Qualifications: Required: 8+ years of experience in a Windows systems admin role. Strong expertise in Microsoft Windows Server administration. Deep knowledge of Exchange Server (on-prem and online). Advanced knowledge of Microsoft 365 and Azure Active Directory. Scripting proficiency (PowerShell is a must). Experience supporting hybrid environments. Understanding of networking fundamentals and security best practices. Education & Certifications (Preferred): Bachelor's degree in IT, Computer Science, or related field. Microsoft certifications (a plus) such as: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Messaging Administrator Associate About Four Squared Solutions, LLC Headquartered in Florida, Four Squared Solutions we provide clients with quality staffing solutions. Four Squared Solutions offers IT & Professional Services Staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit us online at foursquaredsolutions.com We Facilitate the skills and success of both individuals and organizations by connecting great people to great companies. Affirmative Action/EEO statement EEO Employer: Four Squared Solutions is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. Four Squared Solutions also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and an E-Verify employer.

Network Administrator - Davie, FL Onsite only and MUST be vaccinated. Salary: $45K - $75K plus great benefits and PTO PRINCIPAL FUNCTION: The Network Administrator will be responsible for a broad range of tasks related to the overall installation, maintenance, enhancement, optimization, security and documentation of Federation's network and systems. The Network Administrator will actively monitor, diagnose, and resolve technology issues, optimize system performance, provide hands on day-to-day support and spearhead improvement initiatives. The preferred candidate will be a continuous learner, possess a strong work ethic, familiar with (or willingness to learn and abide by rules pertaining to) working in a ticketing system and have experience working a wide variety of end users. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain and understand all parts of the IT infrastructure and systems. Implement and maintain network systems using industry best practices; work with external vendors as needed. Manage tasks to completion and assist with project management as needed. Manage and improve network security capabilities and solutions. Respond to and resolve escalated issues. Assist with IT audits and system backups and recovery. Provide mobile device support. Stay current on the latest technology and information security trends and make recommendations for potential use at the Federation. Documentation and planning, particularly policies and procedures around data storage and disaster recovery LAN / WAN / WIFI / VPN Collaborate with management and the outsourced IT firm to assess short- and long-term network and system needs. Define and scope improvement and maintenance projects. Create and maintain documentation for all relevant systems and changes. Assistance with audited financial statements as it relates to network security, and IT policies and procedures. Assist in the preparation of RFP's and RFQ's. STATUS AND SCOPE: Initiate and respond to ongoing contacts with Federation professionals, donors, volunteers, and third-party vendors. JOB QUALIFICATIONS: Degree in Computer Science/Engineering, or similar field of study. Two or more years of experience in IT / IS. In-depth understanding of TCP / IP networking, including switching, routing, VLANs, DNS and wired/wireless connectivity. Microsoft Windows Network Management, including Windows Server 2016 and 2019, Active Directory and Group Policy. Strong understanding of Information Security best practices. Experience with both PC and MAC systems. Experience with 365 Management and Administration, including Exchange Online, Mobile Device Management, Teams, OneDrive and Azure AD, Zoom and Avaya phone systems. Hosted/Cloud infrastructure solutions. Backup and Disaster recovery solutions. PHYSICAL REQUIREMENTS: Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required. Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks. Heavy lifting is expected, though occasional exertion of 20 lbs. or less of force (e.g., picking up and carrying laptops / tablets) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners). Position requires stamina to work extended days to include early morning, evening and weekend events and meetings in addition to the regular work schedule. Ability to interface with all levels of the organization (both technical and non-technical). Ability to perform after-hours and periodic weekend work and adhere to an on-call schedule. MENTAL REQUIREMENTS: Position requires flexibility with the ability to focus on detail while handling multiple tasks and periods of frequent interruptions. Must be able to plan and organize assignments independently, to create and develop research and to present information effectively to groups. Analytical and troubleshooting skills with the ability to approach work creatively. Ability to juggle multiple projects, prioritize and deliver on time. Ability to work well in a remote or in-person environment.

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Effectively communicate with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch. With a presence in over half the US, 30+ regional offices, 1,000+ dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the Top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team. Position Overview We are seeking a skilled IT Systems Engineer with deep hands-on experience in the latest Microsoft 365, Entra ID, and Azure technologies. This role supports the design, implementation, and ongoing improvement of reliable, scalable, and secure systems that serve our partner firms and international operations. The ideal candidate brings strong technical expertise in modern Microsoft cloud environments, global enterprise IT operations, and application support within the CPA or professional services industry, along with experience participating in M&A integration activities for high growth platform companies. Key Responsibilities IT Operations & Enterprise Support Provide support to local firm IT operations including service desk, endpoint management, patching, monitoring, and incident response. Ensure consistent support for tax, audit, workflow, and document applications commonly used by CPA firms. Maintain ITIL-aligned processes that enhance reliability, uptime, and partner-firm satisfaction. Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations. Assist firms with life cycling technology assets and implementing industry leading solutions such as cloud-based platforms, LAN/WAN infrastructure, firewalls/VPN's, and backup systems M&A Integrations Assist with the execution of IT integration playbooks, ensuring smooth technology alignment and rapid adoption of corporate standards. Assess acquired firm infrastructure, identity, and application landscapes to design structured and relevant technology roadmaps. Coordinate cross-functionally on projects, timelines, communications, and resource allocations. Systems & Infrastructure Lead the configuration, optimization, and governance of Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services. Assist firms with maintenance, configuration, and support of on-premises, hybrid, and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools. Ensure a modern, seamless end-user experience across all partner firms through standardization, automation, and proactive monitoring. Support access management using Microsoft Entra ID, including Conditional Access, MFA, SSO integrations, identity governance, and privileged identity management. Maintain secure, scalable identity architecture that supports cross-firm collaboration and onboarding of acquired or partner entities. Manage and optimize Azure services including compute, storage, networking, virtual desktops, security services, and hybrid-cloud integrations. Design and maintain scalable infrastructure architectures aligned with best practices in availability, performance, and cost management. Maintain Azure governance, resource organization, policies, and automation frameworks for consistent standards across partner firms. Support the implementation and management of modern security platforms including Microsoft Defender XDR, Intune, and other security-related tools. Ensure all systems adhere to firm, client, and industry regulatory requirements relevant to CPA and professional services. Contribute to the development of technology standards, cloud strategy, and long-term infrastructure roadmaps. Work closely with partner firms and business leaders to align technology with organizational goals and operational needs. Qualifications Required: Bachelor's degree in IT, Computer Science, or equivalent experience. 5-8+ years engineering global enterprise IT environments with strong focus on Microsoft 365, Entra ID, and Azure. Demonstrated experience in building and maintaining reliable, scalable cloud systems. Experience supporting CPA/professional services applications and operations. Strong communication, leadership, and project management skills. Preferred: Experience with technology integration projects within high-growth platform companies. Microsoft certifications (AZ-104, MS-102, SC-300/400, AZ-305, or equivalent). ITIL certification and/or experience with mature ITSM processes. Experience implementing Zero Trust, cloud governance, and automation frameworks. Background in hybrid and cloud-only modernization initiatives. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

For Support Job Description click here. For Support Salary Schedule click here. *NOTE: Must pass Clay County School Board physical. Driving histories acquired from on-line services ARE NOT ACCPETED. Required Qualifications: Must be a high school graduate or have passed the GED equivalency examination. Post high school training in Network Administration / Design. Must have at least One (1) year experience with Microsoft Active Directory. Must have experience with Network Administration on a current or recent Network operating system. Must have experience designing, deploying, and administering Microsoft Active Directory and/or similar SQL services such as MySQL, Sybase, Oracle, etc… Must possess a valid Florida Drivers License appropriate for the vehicle/equipment assigned and maintained. Must have a safe driving record during employment. Safe driving history shall be interpreted as follows: On a license record search no accumulation of points totaling eight (8) or more within any 12-month period within the three (3) years immediately preceding the record search; and no conviction for DUI within the seven (7) years immediately preceding the record search. A no contest plea shall be considered the same as a conviction. Desired Qualifications: Preferably an industry certification or minimum One (1) year similar work experience. Experience in HTML, HTML5, PowerShell, SQL, ASP, C++, Visual Basic 6, VB Script, VBA, and PHP helpful. Experience with Dell and IBM servers is helpful. BACKGROUND SCREENING: All prospective employees must submit to a Level 2 background check pursuant to Florida State Statute 435.04 and be found eligible by the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse. The background check will include, but is not limited to, fingerprinting for statewide criminal history records checks through the Florida Department of Law Enforcement, national criminal history records checks through the Federal Bureau of Investigation, local criminal records checks through local law enforcement agencies, and a search of the sexual predator and sexual offender registries of any state in which the prospective employee resided during the immediate preceding 5 years. If you would like more information about the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse, please visit AHCA Clearinghouse.

Job DescriptionAt ITRADE STEM, we help create jobs and support the future of industries in space, technology, energy, and manufacturing. We do this by creating programs that help talent develop skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas-Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization Manage iOS and Android mobile device support, troubleshooting connectivity and application issues Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment Monitor common technical issues proactively and drive projects through to completion with minimal supervision Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity REQUIREMENTS: Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments Proven ability managing and troubleshooting both iOS and Android mobile devices Demonstrated Windows administration skills including software deployment and system configuration Exceptional written and verbal communication skills with a customer-service mindset Meticulous attention to detail and disciplined approach to ticket management and documentation Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring Knowledge of identity and access management including SSO/MFA and account provisioning workflows Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations Proficiency with remote support tools for screen-sharing and remote assistance Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment Bachelor's degree or equivalent practical experience preferred 1-2+ years in progressively responsible technical support roles Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions NICE TO HAVE: Previous experience supporting construction or field-operations environments where you've balanced office and remote site support Scripting or automation skills for endpoint setup, configuration management, and health checks Hands-on experience with network monitoring tools and intermediate switch/AP configuration Exposure to knowledge base management and creating runbooks for common fixes and field checklists WORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas-Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

Advanced Technical Support Engineers are responsible for delivering exceptional customer experiences by providing solutions to service incidents across a wide product portfolio. They manage incidents from identification through resolution, utilizing technical, critical thinking, and communication skills to restore services, build customer relationships, and identify process improvements. Success in this role requires a strong customer-focused attitude, a broad understanding of internet-based services and technologies, and excellent troubleshooting skills. Responsibilities: Provide exceptional technical support to customers by addressing queries and troubleshooting issues promptly. Troubleshoot incidents and escalate to higher levels as needed. Monitor production network environments using monitoring tools to ensure availability. Coordinate on-site dispatch of telecommunications technicians for service repairs. Respond to automated alerts using diagnostic tools to determine severity and criticality of problems. Proactively detect faults and conditions, diagnose causes, and resolve expeditiously. Escalate issues and problems according to established procedures. Perform regular system health checks. Apply knowledge of networking, systems, and applications to identify and resolve problems effectively. Collaborate with engineers to resolve production problems. Maintain detailed trouble ticket notes on incidents and problems. Write or revise system documentation and procedures when required. Travel up to 10% for training or other functions. Minimum Qualifications: Strong communication skills in both written and verbal forms, including the ability to engage with customers, peers, and executive management. Minimum 4 years of experience in a Help Desk or high-volume call center (preferred). Minimum 4 years of experience in IT operations with knowledge of tools, methods, and techniques. At least 4 years of progressively responsible work experience in network and/or server monitoring. Experience in monitoring theory and implementation. Knowledge of current internet network hardware and software technologies. Experience and knowledge of wireless standards (802.11n/ac/ax) and RF fundamentals. Bachelors degree or equivalent (additional experience or training may substitute). Experience with LAN/WAN technologies including DNS, DHCP, TCP/IP, VPN, wireless, and fiber. Strong proficiency in Microsoft Office (Excel, Word). Experience troubleshooting large-scale networks. Strong knowledge of LAN/WAN and network protocols. Ability to participate professionally in video conferences (quiet environment, adequate internet). Flexibility to work varied schedules, including extended hours, travel, and overnight stays. Preferred Qualifications: Experience with ticketing systems (e.g., Jira, ServiceNow). Knowledge of ITIL practices. Working Place: Fort Lauderdale, Florida, United States Company : 2025 Oct 16th - Virtual - HotWire Communications

Full-time Description DiRx, an emerging digital health company is seeking a proactive IT Infrastructure & Support Engineer responsible for managing day-to-day IT operations, infrastructure monitoring, user support, and network/system security tasks. The ideal candidate should be experienced in Microsoft ecosystem management, printer support, networking fundamentals, and automation/monitoring tools. Responsibilities Infrastructure Monitoring & Maintenance · Perform daily health checks across infrastructure systems. · Monitor Azure services, alerts, backup status, and service performance. · Monitor PRTG dashboards and resolve alerts proactively. · Manage firewall uptime, rules audit, VPN tunnels, and configuration backup. User Support & Access Management · Handle user onboarding/offboarding including Azure AD and Office 365 account creation. · Manage MFA, password resets, role assignment, and system access requests. · Provide onsite and remote support to resolve system/network/application-related issues. Endpoint & Patch Management · Monitor Kaseya dashboards and address alerts promptly. · Manage scheduled patch deployment cycles and escalate failures. · Ensure compliance with patch management policies. Printer & Device Management · Manage Zebra, Epson, and Canon printers/scanners. · Troubleshoot connectivity, alignment, queuing, and print failures. · Coordinate with vendor support for hardware repair/replacement. Firewall & Security Operations · Monitor Cisco ASA firewalls (Primary/Secondary). · Review logs and internal alerts for anomalies or suspicious activities. · Validate ACLs, update configurations, and maintain encryption/VPN policies. · Perform weekly and monthly audits of firewall posture. Documentation & Reporting · Maintain runbooks, SOPs, troubleshooting logs, and asset documentation. · Generate weekly activity reports and submit SLA compliance metrics. Requirements Required Skills & Technologies Skills Infrastructure Azure, Microsoft 365, Windows 10/11, Active Directory, Networking basics Monitoring & Automation Kaseya (alerts, patching), PRTG monitoring Security Firewall configuration/monitoring, VPN setup, MFA & access control Support Printer troubleshooting, hardware support, user issue resolution General Ticketing systems, documentation, remote support tools Good-to-Have Skills (Optional but Preferred) · Advanced hands-on experience with enterprise-grade firewalls, including configuration, monitoring, and security policy management · Experience with automation scripting (PowerShell, Bash, or equivalent) for routine IT operations · Background in coordinating vendor support and managing hardware/software lifecycle processes Soft Skills · Strong communication and customer service mindset · Ability to work independently and proactively · Strong problem-solving and analytical abilities Ownership attitude and willingness to continuously learn About DiRx Headquartered in East Brunswick, New Jersey, and with facilities in Monroe Township (retail pharmacy) and Sunrise, FL (Mail Order Pharmacy), DiRx (DTC) is a new type of digital pharmacy that is designed to deliver significant savings to consumers on most commonly prescribed FDA-approved, generic medications - delivered to their doorstep on a recurring subscription model (mail order). DiRx (B2B) unit is developing a full service, flexible pharmacy, that works with business to supply their members / customers the ability to work with a full pharmacy that can support acute medications and maintenance medications, both generic and brand in a timely and cost-effective method that benefits the customer and business partner. Envisioned by a team of experienced health care leaders whose goal is to put consumers first and enhance affordability, DiRx' service will be available on a cash-only subscription basis, without insurance. We are an equal opportunity employer. DiRx is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Salary Description 55k to 65k

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Role: The Network Support Agent is a critical, high-impact position responsible for supporting the Nation's Transportation nationwide provider network. Agents are expected to manage complex inquiries, resolve payment and trip-related issues with precision, and provide real-time operational support across multiple systems, including Zendesk, NetSuite, and internal tools. Responsibilities: * Act as the first line of support for all in-network transportation providers via inbound calls, Zendesk tickets, sms, and email. * Resolve complex inquiries regarding trip assignments, incentive structures, and payment discrepancies - not just route them. * Access and interpret financial and operational data in NetSuite and other systems to explain payment statuses and trip metrics. * Triage and escalate issues quickly and accurately to Dispatch, Payments, or Provider Operations when specialized intervention is needed. * Maintain strict SLA compliance for response and resolution times * Document all support interactions in detail within Zendesk and CRM tools for accountability and performance tracking. * Identify process gaps and recurring issues, communicating patterns to leadership for continuous improvement. * Represent NationsBenefits Transportation professionally in every interaction, ensuring providers receive accurate and compliant guidance. * Master multiple platforms simultaneously, toggling between systems efficiently to deliver timely solutions in live support environments. Qualifications: * Minimum 2-3 years of professional experience in a high-volume support, dispatch, or network operations role (transportation, healthcare, logistics, or SaaS preferred). * Proven ability to handle 50+ calls or tickets daily while maintaining accuracy and composure. * Advanced proficiency in Zendesk (ticket management, macros, tagging, and reporting) and NetSuite (payment lookups, vendor data verification). * Strong technical aptitude - able to quickly learn and navigate multiple software platforms, internal dashboards, and payment systems. * Exceptional verbal and written communication skills - professional, clear, and concise under pressure. * Analytical thinker capable of diagnosing and resolving system-based or policy-driven issues without hand-holding. * Detail-driven and accountable - consistently documents actions, meets metrics, and follows standard operating procedures. * Ability to multitask across multiple screens and systems while maintaining a high level of accuracy. * Prior experience in transportation, healthcare support, or vendor network management is strongly preferred.' NationsBenefits is an Equal Opportunity Employer.

Job DescriptionOctagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last. Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas-Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization Manage iOS and Android mobile device support, troubleshooting connectivity and application issues Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment Monitor common technical issues proactively and drive projects through to completion with minimal supervision Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity REQUIREMENTS: Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments Proven ability managing and troubleshooting both iOS and Android mobile devices Demonstrated Windows administration skills including software deployment and system configuration Exceptional written and verbal communication skills with a customer-service mindset Meticulous attention to detail and disciplined approach to ticket management and documentation Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring Knowledge of identity and access management including SSO/MFA and account provisioning workflows Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations Proficiency with remote support tools for screen-sharing and remote assistance Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment Bachelor's degree or equivalent practical experience preferred 1-2+ years in progressively responsible technical support roles Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions NICE TO HAVE: Previous experience supporting construction or field-operations environments where you've balanced office and remote site support Scripting or automation skills for endpoint setup, configuration management, and health checks Hands-on experience with network monitoring tools and intermediate switch/AP configuration Exposure to knowledge base management and creating runbooks for common fixes and field checklists WORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas-Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.